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Petit Palace Tres Cruces

Madrid, Spain (MAD)

Hotel + Flight from
Based on 727 reviews
Room & Rates
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Petit Palace Tres Cruces
C/ Tres Cruces 6, Madrid, Spain 28013

Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include direct-dial phones, as well as laptop-compatible safes and desks.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and a television in the lobby.

Take advantage of the hotel's room service (during limited hours).

Business, Other Amenities
Featured amenities include a business center, an Internet point, and complimentary newspapers in the lobby. A shuttle from the hotel to the airport is available for a surcharge.

Take advantage of the hotel's room service (during limited hours).

The recreational activities listed below are available either on site or nearby; fees may apply.

The preferred airport for Petit Palace Tres Cruces is Madrid (MAD-Barajas) - 12.6 km / 7.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Only registered guests are allowed in the guestrooms.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 9 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 727 reviews
from London, United Kingdom
Submitted on 25-05-2016
My experience in this hotel was great, the bedroom was very clean and the staff were very nice. They helped to me and to my boyfriend in everything even when I asked different things related to the city. Javier the receptionist was very friendly and he was willing to help us during our accommodation. If I come back to Spain for sure I will go to this hotel again!
from Coimbatore, India
Submitted on 29-05-2016
In the heart of the city . compact , clean for a quick transit . good team of staff members . very helpful . when booking opt for breakfast inclusive .. just a walk away to all the shopping centres and eatries
from Overton, null, United Kingdom
Submitted on 02-06-2016
This is a great hotel made exceptional by the friendliness and helpfulness of its staff. The location was perfect for us, being central to the main tourist attractions and only 50 paces from Gran Via, where there is a Metro station giving easy access to the whole of the city. The rooms are average size, but scrupulously clean. The bathroom is modern with a super shower. Bed was comfortable. Breakfast was a pleasant experience with a reasonable range of items. The best was the staff. The friendly... Read more
Submitted on 03-06-2016
You couldn't ask for a better location to stay in Madrid. Located next to Plaza del Carmen just off Gran Via, Petit Palace Tres Cruces is less than a 5 minute walk to Puerta del Sol and all the shops. In 10 minutes you can walk to Plaza Mayor or Palacio Real. And in 15 minutes you can walk to the Prado and the Retiro Parque. The staff is very helpful and friendly. They offer bicycles to rent and city wide mobile wifi rental if needed. Highly recommended!
Submitted on 04-06-2016
The hotel is located in the heart of the city, close to good restaurants and shops. Short walk in every direction to the most popular sights of Madrid. The hotel is located perfectly between Santiago Bernabeu and Vicente Calderon. The room was fresh and clean. Receptionists were nice and king. They also helped us with everything we needed.
from Houston, Texas
Submitted on 20-06-2016
My husband and I stayed here for 1 night after returning from Malaga before catching our flight back to the States in Madrid. This hotel is highly underrated and wish we would have stayed here for our entire time during Madrid. It is right off of Gran Via the major street, on a quiet side street, so it is the perfect location! It is extremely clean and modern, in an older building so you have the touch of old Madrid with its original staircase. We got one of the cheapest rooms which had bunk b... Read more
from Toronto, Canada
Submitted on 27-06-2016
This hotel in very central for your perfect Madrid holiday. Even better than the location is the staff, check in was the best I've ever experienced. The hotel offers a free walking tour which is fantastic , and free WiFi! While the rooms are smaller, they are well appointed and very comfortable. I strongly recommend this hotel
from Swansea, United Kingdom
Submitted on 05-07-2016
I stayed here for a few nights in June as part of a girly weekend break. The location is excellent - Madrid as a whole is a very walkable city - 2 minutes from Gran Via, 5 minutes from Sol, 10-15 minutes from Plaza Mayor, with plenty of restaurants and shops within a close vicinity. We stayed in separate rooms, which was probably for the best as the double rooms (with proper double beds) are very small- maybe ok for couple with one suitcase or a solo but not if you've brought large quantities ... Read more
Submitted on 18-07-2016
Really good location for museums and touristy stuff. Felt really safe in the area. Breakfast was good- didn't have it every day but worth it a couple of days. Air con was amazing! Bathroom was good and shower was lovely. Good selection of toiletries (no conditioner) and hairdryer provided (not that we needed it given the heat!). Very comfy bed. Lovely touches in lobby like fruit water and always ice cold water on tap. Mini bar in room reasonably priced. Staff friendly and helpful. Very well soun... Read more
from Bury
Submitted on 24-07-2016
This hotel was simply excellent. There would not be one negative point I could write about it. The staff were friendly and helpful. It was spotlessly clean. We had a small room which was compact but plenty big enough for us. There was air con in the room and a hydro shower. the breakfast was great. The hotel is a few minutes walk from everything in the center. There was a safe in the room which was operated by a credit card swipe but didn't charge you. Strong free wifi.
Submitted on 04-08-2016
My boyfriend & I stayed here for a long weekend on 29th July to the 1st August & couldn't fault the hotel at all. The staff were extremely helpful as well as really friendly which is nice when you are in a different country & don't know your surroundings. They go out of their way for you - they gave us a map & informed us on what we could do as well as where we could go. The hotel is a few steps away from Gran Via and is generally in a perfect location. The rooms are basic but very clean, ... Read more
from Jackson, Mississippi
Submitted on 06-08-2016
My family and I had a wonderful stay at this hotel. The location can't be beat for shopping, dining, easy public transportation around the city, and walking to tourist sites. The surrounding area is busy but the street was pretty quiet. My husband and daughter used the hotel's bikes to see the city one afternoon -- a nice way to explore and have adventures.
from Madrid, Spain
Submitted on 23-08-2016
Very good treatment, better location (right in the center of Madrid), comfortable bed, children friendly. There is a grocery store just across the street, where you can buy water or whatever. They have a deal with the nearby parking lot, so it's 20% less. Even so, it's 25? a day. A little steep, but remember you're in the middle of the capital of Spain. As a curiosity, having the car inside the parking 11 hours or 24 hours, it costs the same! I would definitely repeat!
from Middlesbrough, United Kingdom
Submitted on 29-08-2016
My daughter and I have just returned from a lovely holiday in this fabulous city and were absolutely delighted with our stay in this wonderful hotel. The central location is ideal if you want to explore Madrid by foot as it's a very compact city and it's lovely to wander around but there are also several nearby metro stations if needed. Our room was on the front of the hotel with French windows opening onto the street and was beautifully decorated, clean and comfortable. The air con was truly am... Read more
Submitted on 05-09-2016
A beautiful welcome with a personal note and chocolate from Marina, from the reception :) She easily made us feel welcomed and relaxed from the early morning flight we had come in!!! The hotel is conveniently located, clean and is great for Business stay. The shower is great which is imp! So clean nice and easy stay with a personal touch and magic of Marina :)
from Paignton, United Kingdom
Submitted on 08-09-2016
This hotel is in an absolute fantastic location for exploring Madrid. Literally two minutes walk from Grand Via Metro station. It will cost you approx ?20 to get from the airport to the station, or even better spend ?30 for a taxi. We contacted the hotel to upgrade to a superior room with small balcony, had a friendly chat with a chap called Javier Who arranged this for us. I did jokingly say I wanted I helicopter pad, Jacuzzi and decent view and he said he would see what he could do. To... Read more
from Lisbon, Portugal
Submitted on 09-09-2016
It had a very nice and welcoming reception with a very good location, in the middle of the city. Our family enjoyed very much the experience and if we are coming back to Madrid we definitely are going to stay at the same hotel. Another detail is about the stairs: the reason why we all loved it and used it very often was because of their vintage look that capt us. P.S.: The hotel had a great and punctual clean service. Besides that, it had also a good safe system to enter the rooms. We loved it!
Submitted on 12-09-2016
This is a great little hotel in the center of Madrid literally less than a minute's walk from the Gran Via. I have mild neuromuscular disease and needed a handicap friendly hotel. My friends found this one. They had a free wheelchair for me to use as needed. The handicap room was great only the shower drain is not sloped and level with rest of bathroom, so slippery floor was a concern easily fixed with extra towels. Mirijam at the front desk was delightfully helpful both through email before we... Read more
Submitted on 13-09-2016
This is a great location! Right on the shopping high street and in walking distance to all major tourist attractions. Rooms are clean and tidy. The staff are so helpful and gave great recommendations for food in the area. Garbo down the road was really nice. One thing I would say is request a room around the back there is a club down the road and it can get a little loud on a Friday night.
from Quezon City, Philippines
Submitted on 20-09-2016
We only had 1 night in Madrid, and this hotel was perfect! The location is so close to Puerta del Sol, which connects you to everywhere else! The breakfast was ready really early, which allowed us to maximize our 1 day in the hotel. The front desk was also very helpful (Ms. Jimenez)! When we arrived, she provided us all the information -- we didn't have to ask any of our questions.
from Los Angeles, California
Submitted on 25-09-2016
I have stayed at the petit palace chain before at another property. I will definately stay at this property again. Nice rooms bathroom with rainfall shower and forward jets in shower as well. Breakfast good. Located near the Puerta Del Sol area which is very touristy, you can book a tour from that area on the red double decker hop on hop off bus. Close to Cueca and nightlife and many restaurants. There a several bodegas (small markets) on the same street to buy snacks and water and drinks. If y... Read more
from Hong Kong, China
Submitted on 02-10-2016
It was my second time in Spain and first time in Madrid so decided to go with the Petit Palace chain of hotels. I went with the Tres Cruces location because of its convenience. The hotel itself is not big as it has only 4 floors. The rooms are quite sizeable which was fairly comfortable. However, the double beds were a bit small. The hotel staff were nice and offered alot of advice in the area. The best thing about the hotel is its location. It was basically a 30 second walk to the main s... Read more
from Cheltenham
Submitted on 03-10-2016
The hotel is perfectly situated, just a short walk from major tourist sites, bars, restaurants & shopping. The staff were helpful, friendly and charming. The rooms are clean but I would say approaching the need for refurbishment. I would stay here again. However there appears to be a problem with late night drinking in the street outside. We paid extra for a street view but were woken in the early hours each morning to the sound of partying in the street which went on until around 6am. I b... Read more
from Bushey, United Kingdom
Submitted on 10-10-2016
I used this hotel for a business trip. It is very central (just off the Gran Via, Madrid's main street), has restaurants, banks and other convenient things around, and the staff are very friendly. It's not that fancy, but it's functional. I would recommend for a business trip in the city.
Submitted on 10-10-2016
Stayed here for an anniversary weekend! We wanted to stay in the heart of Madrid so picked this Hotel! Location could not be faulted for the price which was much cheaper than others in the area! The hotel was clean and staff were very friendly! We stayed B&B which was handy but breakfast was a bit underwhelming but was sufficient to keep you going until lunchtime! The room was very small with a wardrobe which included a safe leaving just enough room to navigate around the bed to the bathroom! Th... Read more
Submitted on 21-10-2016
Friendly check-in, quaint hotel! Nice to have fruit-infused water upon arrival! Room was very clean and good location! Would stay here again! Was able to leave luggage after check-out and right by Sol train station and many bars and restaurants!
from Canton of Zurich, Switzerland
Submitted on 21-10-2016
There were a lot of great stores, restaurants and bars in walking distance which is why we chose this hotel. Our room was rather small but since we spent the whole day in the city it was quite ok. The staff was friendly and helpful. There was a great variety on the breakfast buffet. Unfortunately, we didn't see that you could order food for people with allergies until the very last day of our stay. The cappuccino from the coffee machine didn't live up to our expectations. All in all, we still wo... Read more
from midwest USA
Submitted on 22-10-2016
Friendly service, great location (minutes from Sol train station). You can leave bags in lobby if check out earlier than departure. Nice complimentary fruit-infused water in lobby. Clean room, comfortable & hotel has elevator. I loved the shower!
from altrincham england
Submitted on 23-10-2016
We arrived very early and the friendly and welcoming staff at reception looked after our luggage until our rooms were ready.Our rooms were a little small but very clean with comfy beds and an excellent shower room.Fabulous shopping along the Grand Via and lots of bars and restaurants within a short walk.All the museums and art galleries are within easy walking distance or an easy trip on the metro,a 5 day ticket was 26 euros which allowed you access to all buses,metros and trains within the cit... Read more
Submitted on 29-10-2016
Location- ultra central +10 Personal very nice +10 Clean +10 City bikes for free+++10 Breakfast food- large variety and delicious Prices are pretty expensive. Rooms are quite dark as the sun does not get into the rooms, but if you stay just for a few days, you won't spend too much time in the room during the day anyway. There are a lot of nice shops, museums, places to visit, nice restaurants and bars very close to the hotel.
from Clermont-Ferrand, France
Submitted on 01-11-2016
We spent 3 nights in this hotel. The best thing is the location. Very central and everything can be done by foot. That's about all that's positive. We never slept one night through. The rooms are not soundproof and a lot of drunken people will pass by the street every night until 6.A.M. making a hell of a noise. The doors to the room can not be closed unless you smash them, what will of course wake up your neighbors. The central entrance was closed all the time and you had to wait until someone ... Read more
from Yorkshire Dales National Park, United Kingdom
Submitted on 02-11-2016
clean room, lovely reception staff and in a good location. Negative was breakfast, everything you could want but staff, though very nice were a little slow to clear tables and renew stuff, also the configuration of the chairs and tables wasn't so great.
from Bolton, United Kingdom
Submitted on 08-11-2016
The hotel is in an excellent location just off the Gran Via which is one of the main roads in Madrid where you will find all the shops and some fabulous bars and restaurants. We had an internal facing room which was very quiet, the bed was enormous and although the room was a little small we didn't spend that much time in the room. The bathroom was very clean, as was all the hotel , with a powerful rainfall shower and forward jets in as well. There was a mini fridge and a safe deposit in the ro... Read more
from Leigh-on Sea, United Kingdom
Submitted on 15-11-2016
Just returned from a lovely few days in Madrid and this little gem of a hotel. Situated just off gran via it is in a perfect place to be near everything you need right outside your door. There is alot around the area to keep you busy with bars, cafes, restaurants and so much more all easily reachable on the metro. The hotel is a perfect place to come back to and get some shut eye Would definitely return and will recommend to others
Submitted on 17-11-2016
Everything was great. Despite the small rooms it has - Perfect location Amazing stuff (they surprised me in my bDay with a nice present) Clean and modern design Loved every second there. Would def recommend!