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Novotel Madrid Puente de la Paz

Madrid, Spain (MAD)

Hotel + Flight from
Based on 1483 reviews
Room & Rates
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Novotel Madrid Puente de la Paz
Albacete 1 Esquina avenida de badajoz, Madrid, Spain 28027

Make yourself at home in one of the 240 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include direct-dial phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features include complimentary wireless Internet access and babysitting/childcare.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, currency exchange, and dry cleaning/laundry services. Parking (subject to charges) is available onsite.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

The recreational activities listed below are available either on site or nearby; fees may apply.

The preferred airport for Novotel Madrid Puente de la Paz is Madrid (MAD-Barajas) - 8 km / 5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Based on 1483 reviews
from Antwerp, Antwerpen, Belgium
Submitted on 18-05-2016
If you choose Novotel you know what you are getting, a good deal during the weekend. The hotel had choosen to turn off the airco and swith to heating cos of the cold weather outside but for Northeners is was too warm, so we asked the front desk if the windows could be opened. Friendly staff, clean and spacious room. Two metro stations with a 10 minutes walk, busstop just outside the hotel. Value for money
from Marseille, France
Submitted on 30-05-2016
A hotel which I know very well, since some years, and is well located (on the Madrid highways) for business purposes. Quite a way from the city centre, so not perfct for sightseeing. Hotel feels like it is ready for some refreshing renovation. Mostly speaking, the hotel remains very acceptable but the rooms and bathrooms require some attention.
from Bucks
Submitted on 07-06-2016
Fairly easy to find, on-site underground parking - charged for - modern, clean rooms, reasonable space, everything worked, free Wi-Fi, good choice for breakfast and pretty good quality. Evening food was poor - lack of choice and expensive plus very small portions. Outside pool was lovely to have and for us a very good location, walking distance to where I was working. Slightly noisy area due to traffic. We went to a restaurant that was less than 10 minutes by taxi - Lateral - really good pl... Read more
Submitted on 08-06-2016
Stayed here for 3 nights with my husband and 2 children. We found the staff to be the best we have ever come across. They really are the most polite, helpful and friendly staff you could meet. We were given a smoking room on the 4th floor when we arrived and we asked to be moved. This was handled efficiently without delay or fuss. I'm so grateful to the reception staff for this. The room was clean and had everything you might need, the only negative for us was the size. It was a superior room b... Read more
from Kiev, Ukraine
Submitted on 09-06-2016
Lovely hotel! Quickly settled. modern room! It has everything you need! It's nice that there's a tea-coffee maker in the room! Good location location! Very friendly staff! Breakfast could be more varied, but tasty! Good menu of the day in the hotel bar. Relaxing pool! All very much!
from Helsinki, Finland
Submitted on 27-06-2016
Stayed only 1 night - arrived about 16:00 by car in thursday afternoon and the traffic was huge. Car park of the hotel is spacy. Pool is ok - sun is shining at least in afternoon. Not very meny sunbeds - so it might be there is no seat for everyone. Restaurant was ok and service was fast and good. Room is cozy and easy to find everything (after You have once been in Novotel). also checkout was fast as we vere checkout very early (before 07:00).
from Kuala Lumpur
Submitted on 27-06-2016
I read this is supposedly a 4* hotel. Well, it's hardly that from the room I had.. What I found: -The room is in urgent need of refurbishment, the carpets were old and grubby -The mattress is patheticly light, one end rises from the frame when one sits on the other end of the bed. (And I am hardly a heavy-set person) -The WiFi is unuseable -I did enjoy the good breakfast spread, and the one cheery english-speaking wait staff there
from Staffs UK
Submitted on 04-07-2016
Check in was quick but I was very unhappy with my room which was very old fashioned on the 1st floor so quickly someone arrived and took me to see a room on the 6th floor which was lovely. Room has all the amenities including full length mirror, hairdryer tea and coffee and complimentary mini bar with water etc. downside wifi is terrible (cannot watch Netflix) and no upgrade option and TV channels are awful. Pouring with rain so I made the mistake to order room service, my first 5 choices were n... Read more
Submitted on 11-07-2016
The hotel was great, the room looked really nice and felt very comfortable. The breakfast was really nice, a buffet with many different choices and very nice service (in general) from the staff. No complaints about this hotel and I would advise it if you don't mind being outside the center. It's about 20/30 min with the bus (1,5â?¬) and it stops in the main areas of Madrid. The improvements that could be made for this hotel to just be perfect, in my opinion, would be to get better internet wifi... Read more
from Modiin, Israel
Submitted on 12-07-2016
The hotel rooms are OK the bed is not comfortable and the pillows are bad!!! the crow is very nice and provide good crevice. the food is very good. i will be happy to get more vegetables on the morning breakfast...
from norwood green
Submitted on 13-07-2016
Loved the pool. Breakfast was great. Room service menu was crap. There wasn't much to eat around the hotel. Staff was very helpful. There was a bus that went into town. The hotel was very near the airport
from Mumbai (Bombay), India
Submitted on 19-07-2016
we stayed here as a large group of family & friends for around 4 days ... we enjoyed the city of madrid thoroughly and this hotel helped us in sleeping & eating well :-) ... My observations & recommendations are 1. Nice & easy place to stay .. check in is simple and easy 2. Rooms are fairly sized and quite clean with good toileteries 3. Breakfast is good and service is pleasant 4. they speak decent english and we can manage with our broken bookish spanish :-) 5. Well located and city center ... Read more
Submitted on 20-07-2016
The hotel was clean and reception staff were brilliant. Our first room stunk of smoke but staff were understanding and quick to give us another room situated on the same floor. Plenty of clean bath towels and they even provide blue towels for when using the pool. The hotel is away from the tourist attractions but the bus stop is just outside and it's a 40 min journey on bus number 53 to the centre puerta del sol, costing about 1.50e. If not the metro stop is a 10 min walk away (line 7, parc de a... Read more
from Adelaide, Australia
Submitted on 26-07-2016
Only stayed for one night, the hotel was nice and modern no complaints. Clean bathroom and comfortable big beds. The buffet breakfast offered great food with cereal, fruits, toast, bacon and eggs and a coffee machine (nice eating area). Located a bit out from city centre.
from Hamilton NZ
Submitted on 21-08-2016
Stayed here with a group. Great location very close to the subway. Rooms very spacious , clean and comfortable . Breakfast selection was great as well as the staff. Very friendly and helpful :) well recommend a stay here! The bed is sooo comfortable!
from National Capital Territory of Delhi, India
Submitted on 07-09-2016
Good hotel at a good location. Can walk by to several places and can also explore place by public transport. Nearby bus stops for hop on hop off and other transport options. Decent breakfast options but not lavish.
from Madrid
Submitted on 24-09-2016
I usually stay in Novotel hotels and in my opinion this one is far bellow company standards. The reception lobby is correct and people at recepcion desk friendly and helpfull. Nevertheless, the room was oldfashioned, with "gotelet" walls, the carpet had stains and was completely worn out. TV was an old (maybe 32" por less) flat screen. The suppletory bed had an extremely thin kind of mat that let you feel the springs and bars underneath. All pillows were square shaped which I don't find partic... Read more
from Dublin, Ireland
Submitted on 24-09-2016
This is a fairly modern hotel with a good reception area that is well staffed. Rooms are adequate and clean and have a minibar/cold-box as well as tea making facilities. Breakfasts are quite good with a decent selection of everything though items that run out (fruit, eggs) were not replaced/replenished with any degree of alacrity. On our trip, the extent of choice on evening meals was quite limited. Free wifi is available as well as two computers for use by residents. TV has a reasonable selec... Read more
from Rotterdam, The Netherlands
Submitted on 25-09-2016
Good quality with thea, coffee, free wifi, double bed and bath with shower. Buffet breakfast of good quality. Outside the city center. 500 meters from nearest metro to bring you to the city center. Over good
from Essex
Submitted on 01-10-2016
Stayed here for 3 nights whilst attending a course with work. Can't fault the service on arrival, the receptionist who checked me in was very welcoming. The room was a good size with tea making facilities, although the milk was a bit odd and they leave paper cups instead of china or ceramic, which seemed a bit cheap to me. Nice clean bathroom with decent toiletries. The (free) wifi was dreadful; I took my laptop with me but wasn't able to get a stable connection for the duration of my stay. Not ... Read more
from Copenhagen, Denmark
Submitted on 03-10-2016
Went there for 3 nights with a family member at the end of September and literal nothing went the way it should. 4 stars must be pretty relative (and I usually live in mediocre hotels/hostels) but Novotel takes the cake for disappointment. THE ROOMS: Dreadful, they're old and smelly with dirty rugs and holes in the walls. The TV has giant scratch marks on it and the only thing that seems new is the bathroom. The windows are next to impossible to open (I'll get back to this). The hallways reek ... Read more
from Birmingham, United Kingdom
Submitted on 09-10-2016
My husband and I have just returned from a 4 nights stay in Madrid and we stayed at the Puente de la Paz. What a fantastic Hotel. The staff are so helpful and friendly and pretty much leave you to get on with things yourself. Our room was spacious, up on the 8th floor so we had some great views of Madrid. Everything in our room was spotlessly clean (I'm an ex Executive Housekeeping Manager so I know what I'm looking for). The Bathroom was also lovely. Breakfast has so much choice and everythin... Read more
Submitted on 16-10-2016
I spent 4 nights in the hotel with my girlfriend in a Standard room. The building itself is pretty old and it could be better maintained. The room looked empty, there is not that much furniture in it and they are a little bit worn as well. The bathroom is ok, but there are some damaged items as well. The staff is kind and helpful but not professional at all. The location is not as good as they describe it on their website, it takes at least 40 minutes to get to the center of Madrid. All toget... Read more
from Near Stratford-upon-avon
Submitted on 20-10-2016
Good hotel with spacious rooms on the eighth floor, very quiet, easy trip into centre of Madrid on no. 53 bus. Nice choice at breakfast and good evening buffet although some of the food was not very warm.