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Hotel NH Nacional

Madrid, Spain (MAD)

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Based on 192 reviews
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Hotel NH Nacional
Paseo del Prado, 48 Barrio de Las Letras, Centro, Plaza Santa Ana, Sol, Madrid, Spain 28014

Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and plasma televisions. Relax and take in city views from the privacy of your room. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature handheld showerheads and complimentary toiletries.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services.

Satisfy your appetite at a coffee shop/café serving guests of Hotel NH Nacional. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include audiovisual equipment, a technology helpdesk, and technology support staff. Planning an event in Madrid? This hotel has 2314 square feet (215 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities. Parking (subject to charges) is available onsite.

Satisfy your appetite at a coffee shop/café serving guests of Hotel NH Nacional. Quench your thirst with your favorite drink at a bar/lounge.

The preferred airport for Hotel NH Nacional is Madrid (MAD-Barajas) - 12.3 km / 7.7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 19 per person (approximately)
  • Self parking fee: EUR 29 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 192 reviews
Submitted on 19-05-2016
It's in a great location! Good for just in and out stay. Best for busness stay! Very small rooms, noisy area, housekeeping making a lot of noises, speaking out loud on early morning, noisy doors, slamming doors with a lot of eco in a small corridor, very expensive breakfast ‚?¨25 p/p a day! There was no option for a quiet side or bigger room in this hotel. The biggest room it was around 30m2 in total in the quiet side that it was told, located on the inside patium with a view to a 4 walls arou... Read more
from Preston, United Kingdom
Submitted on 25-05-2016
Stayed here for a few nights whilst on tour. It is well situated for the railway station, the Prado and many other attractions. The rooms were very clean and very comfortable although they had no tea and coffee making facilities. Free wifi was available in the rooms. Breakfast choice was excellent as was the freshly made food - although the service here was litle slow. The bar was good although we couldn't sit where we wanted as some tables were set for food. This was strange as the bar was... Read more
Submitted on 26-05-2016
This hotel is very good for travelers . It's quite a special and elegant. It has comfortable rooms, not so big but well designed and with great bead and facilities . You can see Paseo del Prado from your window . Caffe machine , skin care creams , bathrobe , all inclusive ... And breakfast is incredible in quality and different options : fresh scrambled eggs on demand , fresh fruits , toast , good ham, coffee ,...churros To sum up , incredible and good value for money to stay here
Submitted on 28-05-2016
Great location and hotel facilities. Clean rooms and large tv screen with plenty of cable channels. The only thing that made the whole stay terrible was that an employee opened the door of my room at 4pm without knocking while I was resting. Even though he apologized, I don't feel that was enough since it didn't make me feel safe. This is my privacy and it was not housekeeping or room service. You just have to knock before.
Submitted on 06-06-2016
Fantastic location, beautiful design - lovely staff in the reception. I was super happy to see that they had both conditioner and a very very good hairdryer in my room, as both are things I never find in hotels. Buuuuut - the breakfast was a big big big disappointment. Too bad as I seconds before entering it told my husband to book the same hotel for our next two trips to Madrid! Exiting the breakfast we looked for another place. Hope you improve it and we will gladly come back!
from Dusseldorf, Germany
Submitted on 06-06-2016
I stayed at the NH National for 4 nights during a business trip with my husband. What we liked: - very central location to bars, restaurants, museums and public transport - clean rooms - complimentary coffee with a nespresso-like machine What we didn't like: - our room was facing Atocha station and the traffic along Paseo del Prado is always humming along more or less loud with the occasional emergency police cars and ambulances. - no pool - breakfast is at 25 Euros rather pricey for what you ge... Read more
from Greater Melbourne, Australia
Submitted on 09-06-2016
Overall a solid 3 star hotel and reasonable value for money. Staff were helpful and facilities were average for the price. The street is not very attractive and there is no view to speak of. It is close to a bus stop for the tourista bus service.
from London, United Kingdom
Submitted on 18-06-2016
I stayed here on business for 5 days in May which was the bank holiday weekend. On arriving the very friendly and helpful receptionist checked me in very efficiently and after offering me an upgrade (with a charge) which I accepted then was told that it wasn't available and so was bumped up to the level above for the same price which was welcome. Overall the stay was good, I didn't eat in the restaurant but a few drinks in the bar was pleasant. The location is great, restaurants within walkin... Read more
from Phoenix
Submitted on 20-06-2016
We had a stopover in Madrid, I was able to find a great rate that included breakfast and a late check-out. The location is prime as it is right across the street from the main train station. It is a 2 minute walk to Prado museum. It is a 15-20 minute walk to Plaza Mayor and the Central area. The neighborhoods surrounding the hotel are quaint and full of vibrant restaurants, cafes and bars. Needless to say the location is prime and great. The hotels is located next to a McDonalds. The lobby has... Read more
from Budapest, Hungary
Submitted on 03-07-2016
The hotel is in the heart of Madrid, with excellent service facilities. The room is well equipped, clean. The buffet breakfast is varied, and delicious, with freshly served meals as well. The staff is friendly and helpful.
from Lisbon, Portugal
Submitted on 06-07-2016
Short but pleasant stay and a very good location. I've taken a lightmeal in the lobby area and i've waited 20 minutes until someone reach out to give me the menu and my friends and I were the only one's there.The breakfast was fantastic.
from Miami, Florida
Submitted on 11-07-2016
We have stayed at N H chain hotels before in Nordlingen, Germany and Padua, Italy and the experiences were great. Being a Spanish chain we figured we could not go wrong. We chose the Madrid Nacional amongst a group of NHs due to its location on the Paseo del Prado, 5 minutes from the Prado Museum and 5 minutes from the Retiro Park. We also walked to all of the main attractions and places of interest like Puerta de Alcala, Cibeles, Gran Via, Puerta del Sol, Plaza Mayor, Palace, etc. But mainl... Read more
from NNJ
Submitted on 14-07-2016
Very good location within 5 min walking distance from Atocha station. Some attractions are also within 15-30 minutes walking distance. The staffs were professional and customer oriented. We had a room on the 4th floor facing the street, a major avenue; but the noise insulation is very good that we didn‚??t hear much street noise. The room is a little small. The breakfast buffet was very, very good and exceeds our expectation for a European hotel: many choices for each category of food, food wer... Read more
from Houston, Texas
Submitted on 21-07-2016
Short stay as all of the NH hotel clean, good service and very close to the Atocha station. The breakfast was very expensive for what it is. I stay during this summer two times and I found it to be comfortable and clean. If you are traveling by train is a good option to be close to the station.
from Alexandria, Virginia
Submitted on 23-07-2016
This is a very comfortable and traveler friendly hotel. Was totally surprised by a tray of sweets on my birthday from the hotel manager. Very unexpected, but so perfect. Very well located; very quiet rooms; comfortable beds; great desk for working; free wifi; great bathroom. Good breakfast selection. Would highly recommend this hotel.
from Los Angeles, California
Submitted on 26-07-2016
My husband and I stayed for two nights at the beginning of our trip to Spain. We took the C-1 bus line from the airport (5 euros each), which dropped us off at the Atocha train/bus station. The hotel is located right across the street next to the McDonald's. Reception was polite and helpful. Our room was small but functional and very clean. At the time (early July 2016), the Atocha metro station was closed, so we couldn't use the metro as we had intended. There is a Museo de Jamon restaurant a f... Read more
from Eindhoven, The Netherlands
Submitted on 27-07-2016
When you visit Madrid, this is a great place to stay. It is close to everything, you can walk to Museo del Prado, to the park, to the citycenter.... There is a metro stop next to the hotel (Atocha) but when we visited it was not running due to scheduled maintenance. The railway station is very close, just in case you want to visit Toledo or another place in Spain. The hotel is quiet, spacious, clean with a lot of marble in the hotel lobby. There is a lovely restaurant downstairs, the prices are ... Read more
from Washington DC, District of Columbia
Submitted on 27-07-2016
Nice visit, excellent staff, nice rooms, comfortable bed, good free wifi., lovely shower, wide variety of tv channels with a number of them in english. Only concerns, had room on 4h floor facing canal, windows were on the thin side and let sound in at night, especially when bars were closing. also would recommend a luggage stand be provided in the room. no where to really place you luggage except on the bed or desk in the room. or on the floor.
from London, United Kingdom
Submitted on 03-08-2016
Very central.Walking distance from Le Prado and other interesting sites. The room was comfortable with a nice view but no thrills. Quite good for a one night business trip by yourself, not for a romantic week end.A bit noisy
from Porto, Portugal
Submitted on 23-08-2016
The Hotel is located at a walking distance from the main museums (Prado, Reina Sofia, Thyssen-Bornemisza), the Botanic garden, Parque del Retiro, and near a metro station and the train station of Atocha. Unfortunately, that metro line was out of service (improvement works), but it is possible to walk to the main attractions that were more distant (Puerta del Sol, Plaza Mayor, Palacio Real...). We stayed in a double room for three persons and the size was reasonable. It was a interior room, so i... Read more
from Gloucester, United Kingdom
Submitted on 28-08-2016
We enjoyed staying at this hotel as the breakfast was lovely all fresh ingredient and even catered for gluten free diets. It was a shame that our room was a bit on the small side and it faced the main road. The staff were friendly and the sweets at reception was a nice touch. Atocha station near by, but not the most pleasant station in the world.
Submitted on 28-08-2016
Visited this hotel during Jun and stayed 3 nights, the location was amazing but the service wasn't great, the associate don't look like they like what they do, they can't go any extra mile to express the clients, that could be because they are overloaded or they are just not happy. Came at 1pm and they give a small and noisy room and when I asked for a better room they asked me to wait until it gets ready and they refuse to give the first room to rest in until the other room gets ready, hence w... Read more
from Birmingham, UK
Submitted on 01-09-2016
We stayed here for two nights. After a long train journey, we checked in just after midnight and the staff were very friendly and welcoming. We were very pleased to see the bar was still open so had a nice cold beer before retiring. Very pleased with the room which was lovely and cool, the bed was comfortable with gorgeous soft pillows. Although located at the front on a busy road the double glazing kept the sounds out so it wasn't a problem. It is very well situated to the tourist attractions a... Read more
Submitted on 07-09-2016
I have not been disappointed with NH hotels. Here and in Sevilla. A good value. Comfortable. Quality staff. Worth staying at with several locations to choose from. Historic Madrid awaits you in this wonderful hotel chain.
from Salt Lake City, Utah
Submitted on 14-09-2016
We rented our room through Expedia. On the of our arrival we could not check in unless we decided to pay 25 Euros extra per day for "superior" room. Ladies at the check-in disk spoke rudimentary English only, not understanding what we said, but pushing for the upgrade which we refused. They said "you cannot afford it", which is not kind. Because we were not in a superior room, we were not entitled to slippers... The modern room (fairly large in fact) had two single beds pushed together, not ex... Read more
from Madrid, Spain
Submitted on 16-09-2016
Stayed here with some friends and have to day that there isn't much to criticise. The rooms are nice, modern and clean and we even had a little balcony with a great view. That really made up for the rather small size of the rooms. Most importantly, staff was nice and helpful. Receptionists might need a bit of a training as they seemed lost and generated long waiting. The reason might be that they left a trainee responsible of the while desk. I really have to mention the breakfast service staff ... Read more
Submitted on 26-09-2016
Excellent location for a long weekend stay. Very short walk from Atocha Train Station, 10 minute walk to The Prado and Botanics, and easy 25 minute walk to Plaza Mayor. The hotel itself is fresh, decor nice, good shower and extensive breakfast.
from Malaysia
Submitted on 27-09-2016
The room is clean but small, good connection of wifi. The breakfast variety is not very good, very few hot dishes. Good location, very near to Atocha train station and Museo Prado. Lots of eateries around the hotel.
from Toronto, Canada
Submitted on 27-09-2016
Location is great for those planning to visit all 3 art museums in the area. The room was well maintained. I had a good sleep. The location is close to the Atocha train station and bay for the buses going to the airport. After doing a day tour, I was able to avail of free access to the museum nearby. Just check for the hours.
Submitted on 01-10-2016
Booked for 11 nights. The free wifi is worst like in the '90. Poor options for breakfast. The personal was not helpful and above all I was requested to pay after 5 days the entire invoice. Too bad for NH.
from Kuwait City, Kuwait
Submitted on 09-10-2016
The location of the hotel is perfect, close to public transport, restaurants, and cultural attractions (the museums) and parks. Rooms although somewhat small are very comfortable and clean. Parquet flooring. Bathroom area separate from our room by door, and toilet/shower area partitioned by glass from sink and wardrobe section. Nice views from our rooms of the trees and park. Excellent breakfast buffet choice especially the healthier options (although would have enjoyed having more vegetable se... Read more
from Sheffield, United Kingdom
Submitted on 12-10-2016
Hotel was impressive clean & comfortable, with friendly staff. Conveniently near to station (walking distance). Despite room overlooking main road, was not too noisy. Lovely spacious foyer for sitting/having a drink etc.
from Paris, France
Submitted on 12-10-2016
The location is excellent very close from the Retiro Park and not far from the center by walk. Nice room but perhaps not at the level expected for a 4 stars level. No free bottle of water in the room is stingy.
from Halifax, Canada
Submitted on 12-10-2016
Excellent location across from the train station. The hop on hop off bus stops just around the corner and there are many attractions and restaurants located a short walk away. The room was plenty of space for me as a single and I had a high room with a balcony overlooking the street. If I am back in Madrid, I will stay here without hesitation.
from Hertfordshire
Submitted on 18-10-2016
My partner and I spent 2 nights at this hotel at the start of a 2 week holiday travelling around Spain by rail. NH Madrid Nacional was definitely one of the better hotels we stayed in. The location is excellent, close to the railway station, the Prado, the Reina Sofia and the Retiro park. Our room was right at the front facing out over the Paseo del Prado but we weren't aware of it being particularly noisy. It was very, very hot the whole time we were in Spain, unsually hot for late September/Oc... Read more
Submitted on 19-10-2016
Spent 2 nights in the hotel on a work trip, the room was well sized with all the comforts you could think of and the bathroom and vanity area that was very spacious, i needed to use and iron and when requested this arrived at my room within 5 minutes of asking. the breakfast buffet was vast and had everything you could want laid out in front of you. the hotel is well located to explore the town and is within easy walking distance of many top restaurants and bars to visit in the evening.