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Hotel Maria Elena Palace

Madrid, Spain (MAD)

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Based on 643 reviews
Room & Rates
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Hotel Maria Elena Palace
Calle Aduana 19, Madrid, Spain 28013

Make yourself at home in one of the 87 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as wireless Internet access (surcharge), babysitting/childcare, and tour/ticket assistance.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. For a surcharge, guests may use a roundtrip airport shuttle or park nearby.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

The preferred airport for Hotel Maria Elena Palace is Madrid (MAD-Barajas) - 12.5 km / 7.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 15 per person (approximately)
  • Fee for in-room wireless Internet: EUR 12 (for 24 hours, rates may vary)
  • Airport shuttle fee: EUR 27 per person (one way)
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 643 reviews
Submitted on 03-02-2016
Could not be more central. 1 minute walk to the Plaza La Puerta del Sol but just at the back street and quiet. The room was very clean. They provide a free walking tour from Feel The City Tours. The staff was kind and helpful.
from Barcelona
Submitted on 12-02-2016
Spacious rooms, big beds, pleasant staff and a copious breakfast in a very central location to not compensate for the street noise generated by the disco next door. The building itself is creaky--at least the plumbing is--and room cleaning spotty (a black briefcase placed on a high shelf in the wardrobe picked up a lot of dust). Water pressure was very low and the wifi so weak that I had trouble streaming radio on an iPad. The rate I found was excellent and every contact with staff made me want ... Read more
Submitted on 28-02-2016
Next to the Plaza del Sol, in a strategic position. From the hotel you can easily reach on foot in each corner point and visit the center of Madrid. Elegant and welcoming environment. Friendly staff. well cleaned rooms. A little 'uncomfortable room with three beds: two were for one and a half and so much more occupied space by reducing the transition to move. For the rest all ok.
from Lillehammer Region, Norway
Submitted on 10-03-2016
I spent 3 nights during av weekend at the hotel. We liked it a lot. Its just 1 minute walking distance to the center of Madrid and all the shops. The breakfast is nice. The hotels internet (wifi) was very poor. We measured it all the time and it varied between 0 kps and up to 400 kps,The most time it was between 100 and 200kbs and that just isnt good enough.
from england
Submitted on 25-04-2016
This hotel was amazing . From getting stranded in madrid with our other hotel being a dump. The receptionist was amazing in helping so find a room .which was amazing . And given us advice in finding our way around madtid and a map in all attractions .This hotel is a hidden gem.
Submitted on 07-05-2016
Noisy at night, as are many hotels in Madrid. Lots of shower nozzles, but not all of them worked. A few ants in the room. Nice breakfast, but a little pricey. I did like the balcony on our room. Also, only one plug close to the bed. Had to charge my phone across the room. That's weird when you use it for an alarm clock.
from Miami Beach, Florida
Submitted on 08-05-2016
The A/C is my only complaint . As soon as we arrive we found out they had the heater on even when the weather was around 60 degrees . We couldn't control our room's temperature. The room had only one window and even when outside was nice the room was hot. We went immediately to El Corte Ingles to buy a fan and that helped a lot. The Manager explained to me that was " the normal " in Madrid at this season . He gave us a complementary breakfast for the rest of the week and he reimburse to us the ... Read more
Submitted on 09-05-2016
Hotel is in a fantastic location. Lobby is beautifully decorated. Our room was small I believe it was 507 not 100% sure. Decoration was a little dated to be honest. Beds were not overly comfortable. Air conditioning in the room was completely broken and room was very hot at night which made sleeping uncomfortable. It probably wasn't that bad in late March but in July, August ETC it is going to be a real issue for guests if not addressed. In its current state probably would try somewhere e... Read more
from Port Charlotte, Florida
Submitted on 16-05-2016
I can only say that this is a great hotel. I booked a last minute, the morning of my arrival, and the price was 84 Europe for a 4 star hotel!!!!! Very clean, luxurious and the staff is very friendly. Definitely recommend this hotel, located near Plaza Major and Plaza del Sol.