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Hotel Maria Elena Palace

Madrid, Spain (MAD)

Hotel + Flight from
Based on 714 reviews
Room & Rates
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Hotel Maria Elena Palace
Calle Aduana 19, Madrid, Spain 28013

Make yourself at home in one of the 87 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as wireless Internet access (surcharge), babysitting/childcare, and tour/ticket assistance.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, currency exchange, and dry cleaning/laundry services. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. For a surcharge, guests may use a roundtrip airport shuttle or park nearby.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

The preferred airport for Hotel Maria Elena Palace is Madrid (MAD-Barajas) - 12.5 km / 7.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 15 per person (approximately)
  • Fee for in-room wireless Internet: EUR 12 (for 24 hours, rates may vary)
  • Airport shuttle fee: EUR 27 per person (one way)
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 714 reviews
from england
Submitted on 25-04-2016
This hotel was amazing . From getting stranded in madrid with our other hotel being a dump. The receptionist was amazing in helping so find a room .which was amazing . And given us advice in finding our way around madtid and a map in all attractions .This hotel is a hidden gem.
Submitted on 07-05-2016
Noisy at night, as are many hotels in Madrid. Lots of shower nozzles, but not all of them worked. A few ants in the room. Nice breakfast, but a little pricey. I did like the balcony on our room. Also, only one plug close to the bed. Had to charge my phone across the room. That's weird when you use it for an alarm clock.
from Miami Beach, Florida
Submitted on 08-05-2016
The A/C is my only complaint . As soon as we arrive we found out they had the heater on even when the weather was around 60 degrees . We couldn't control our room's temperature. The room had only one window and even when outside was nice the room was hot. We went immediately to El Corte Ingles to buy a fan and that helped a lot. The Manager explained to me that was " the normal " in Madrid at this season . He gave us a complementary breakfast for the rest of the week and he reimburse to us the ... Read more
Submitted on 09-05-2016
Hotel is in a fantastic location. Lobby is beautifully decorated. Our room was small I believe it was 507 not 100% sure. Decoration was a little dated to be honest. Beds were not overly comfortable. Air conditioning in the room was completely broken and room was very hot at night which made sleeping uncomfortable. It probably wasn't that bad in late March but in July, August ETC it is going to be a real issue for guests if not addressed. In its current state probably would try somewhere e... Read more
from Port Charlotte, Florida
Submitted on 16-05-2016
I can only say that this is a great hotel. I booked a last minute, the morning of my arrival, and the price was 84 Europe for a 4 star hotel!!!!! Very clean, luxurious and the staff is very friendly. Definitely recommend this hotel, located near Plaza Major and Plaza del Sol.
from Bengaluru (Bangalore), India
Submitted on 16-06-2016
The place is good, centrally located, good eateries around. The hotel rooms are good and sleep was comfortable. The breakfast spread is excellent. Excellent WiFi. The number of TV channels was however limited.
from Stockholm, Sweden
Submitted on 26-06-2016
I stayed at this place while in Madrid for a conference, and it was ok. Nice breakfast, and convenient location, 5 minutes from Sol. However, It was a bit complicated the booking process, and the room was dirty (!), and rather humid and dark. At the end, I think it is a bit overpriced and not really a 4 stars. Overall, it was ok. But in case I will go back to Madrid, I don't think I would like to go back to this hotel..
from Greater Melbourne, Australia
Submitted on 05-07-2016
I must preface my comments by saying we are not overly experienced travellers and tend to not spend a lot of money on hotels but value for money wise Maria Elena Palace was top notch! I am in a wheelchair and the disabled room we had was excellent! Location was very handy for us for my wife pushing me to see many of the main tourist attractions in the area. We didn't use public transport but stations are not a long walk. The hotel impressed with an air of class as soon as we checked in and ... Read more
from Dalgety Bay, United Kingdom
Submitted on 09-07-2016
Hotel was being renovated during our visit, but caused no inconvenience. Great location, right in the centre of the city and very close to Sol station (metro and train). Good clean room with air conditioning and free wifi, comfortable bed. Staff very friendly and helpful. Great value for money, we would highly recommend.
from Flitwick, United Kingdom
Submitted on 11-07-2016
This hotel is currently under refurbishment but looks promising to be something special once finished. In the meantime the building work causes no disruption to guests. Room was large, modern and comfy. Good wifi and delicious breakfast. No complaints and would like to come back once its complete. Great location for exploring Madrid.
Submitted on 26-07-2016
We stayed here for four nights and loved it! Great hotel. Rooms aren't too big but they are comfortable and clean. The location is great - very central! It would take us barely 4 minutes to walk to Puerto de sol - a very central station and square. Barely 10 minutes to gran via - another very central location. Everything was walking distance and we barely had to take the metro or cab during our stay. I would strongly recommend it to anyone who wants to be in the city centre. The breakfast was gr... Read more
from Dubai, United Arab Emirates
Submitted on 07-09-2016
Quick stopover in Madrid and loved casa de la lirica. Great location in a small little street a few steps away from the busy streets of Madrid. We were upgraded to a suite so our room was very spacious with a large balcony (unfortunately couldn't enjoy it due to the heat). Service is good and attentive and they do everything they can to ensure your comfort. Thumps up to Marta in reception who was extremely helpful and professional. My only negative points is that they don't have a doorman/bellma... Read more
from Toronto, Canada
Submitted on 08-09-2016
I just returned from 2 nights at the Eurostars Casa de la Lirica. The location of this hotel is absolutely amazing. It's tucked away on a quiet street just one block north of Plaza del Sol, which if you're in Madrid to see the sights, is a perfect place to stay. It's about a 15 minute walk to the Royal Palace, 10 minute walk to Plaza Mayor, and 15 minute walk to Retiro Park (Royal Palace and Retiro park are in opposite directions). There's also lots of great restaurants within a 5-10 minute walk... Read more
from Hemel Hempstead, United Kingdom
Submitted on 22-09-2016
The room wasn't huge and the view was not great however we booked very last minute and it was the last room and very expensive. But the room was very beautifully decorated and fully equipped with nice little extras like chocolates and amenities . We didn't make breakfast both mornings but the staff were very nice and offered us coffee & food to go as we left early on the Sunday - If you can get a good deal id say it's a surprisingly pretty hotel that from the outside doesn't look as impressiv... Read more
from Bali, Indonesia
Submitted on 13-10-2016
We were only staying in Madrid for three nights so wanted a hotel in a central area. I don't think we could have chose a better hotel for us. Right in the heart of Madrid but down a quieter road that meant there was no noise at night. The hotel was fantastic for our budget. Great room + really friendly staff. We didn't stay for breakfast in the morning, so can't comment on that. Will definitely stay here again if we return to Madrid.
from Italy
Submitted on 13-10-2016
This is a good hotel from different reasons: 1. location - very central and you can easily get wherever you want; 2. clean and quiet 3. very friendly and professional staff at the reception 4. Good free wifi service 5. room - at least mine - was clean and decently equipped. I would expect from a 4* hotel to have at least a free of charge bottle of water and a tea set in room with a kettle. Bathroom is very big and well equipped. I find really funny that in 2016 a quite new hotel does not have ... Read more
from Walvis Bay
Submitted on 29-10-2016
The location of this hotel is fantastic. The metro is a few minutes walk from the hotel. The room I had was quiet. The staff friendly and the breakfast great. They also allowed me to check out late for a small amount. I highly recommend this hotel.
from Haifa, Israel
Submitted on 07-11-2016
Have spent a wonderful time with friends at this hotel. It's location is right in the middle of Central Madrid, just next to Puerta del Sol, but in a quieter one-way street so the hassle and bustle of this 24/7 active spot are not affecting the guests' peace. Very close to all attractions, restaurants and pubs, didn't have to use public transport at all. They are all at walking distance. The hotel is styled with quotations from poets' and composers' works, in the lobby and the rooms as well. The... Read more
from North Lanarkshire, United Kingdom
Submitted on 08-11-2016
Great location , hotel staff are very friendly and speak good English . Central location next to great bars and shops. Do not be put off by the side passage this hotel is located in , quiet street but 1 min walk you are in the heart of the busy shopping centre. Nice sized rooms and great value for money . Would definitely book this hotel again for my next trip back to Madrid.
from East Sussex, United Kingdom
Submitted on 09-11-2016
Good location within walking distance to all the tourist sites. The rooms are very clean and welcoming. Our room was nex t to an air conditioning unit that wasn't ideal but didn't cause us any problems. The hotel staff were very helpful and professional, the breakfast was very good with a gluten free option when requested. The hotel has a good fell about it.
Submitted on 15-11-2016
this is a wonderful place to stay in the heart of the city of madrid, with excess to everything within walking distance, the rooms are wonderful and the staff is great and the shopping and the restaurants in the area or just fantaastic , with metro's no more than 250 meters away and lots ans lots of shops.
Submitted on 23-11-2016
The location is very convinient, at the heart of the city. The hotel is beautiful and the staff is fabioulus and willing to serve your needs in order to have a fantastic experience. The rooms are well decorated and clean
Submitted on 04-12-2016
Near Gran Via, Callao, shopping area, Sol, Major Square, restaurants and marquets, in a quiet street inside a very exciting and moving quarter. Downtown and old Madrid. Refurbished location, real 4* hotel, new installations, 4th floor beautiful own small terrace. Good breakfast and pretty rooms and common area.