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Room Mate Alicia

Madrid, Spain (MAD)

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Hotel Specials
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Based on 1120 reviews
Room & Rates
Basic Double Room

Basic Double Room

1 King Bed or 2 Twin Beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
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Junior Suite

Junior Suite

1 Full Bed or 1 Full Bed and 1 Twin Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
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Standard Room (Exterior )

Standard Room (Exterior )

1 King Bed or 2 Twin Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
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Single Room

Single Room

1 Full Bed
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
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Room Mate Alicia
Calle del Prado, 2, Madrid, Spain 28014

Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1120 reviews
Submitted on 16-05-2016
Neat and clean rooms, great rooms!!!!!! The breakfast room cozy, good food, excellent service, Im feel like home!!!!!!!! The front desk employes very complacent, they make you feel unique. When I return to Madrid Im going to stay again in Room Mate Alicia!!!! .
from Uppsala, Sweden
Submitted on 17-05-2016
We spent four nights in February at this wonderful little hotel with the splendid location in the heart of Madrid. I loved the compact but modern, bright and very well designed room with the large windows that offered a good view of the square Plaza Santa Ana. We felt no need to use any transport (except for the taxi to the airport) because everything we wanted to see, like the Prado, castle, famous plazas and opera, was close enough and accessible on foot. The area around the hotel is great, re... Read more
from Santa Fe, New Mexico
Submitted on 17-05-2016
With simply the best location at the corner of Plaza Santa Ana, in walking distance to everything, this boutique hotel made our stay very wonderful with their smiling, helpful attitude. There are only four floors so it feels cozy, with the best rooms on the fourth floor to get above the street noise. Breakfast buffet was a bargain, with endless trips to the espresso machine and freshly squeezed OJ. Small complaint would be the late-night sounds coming from the outdoor cafes situated around the... Read more
Submitted on 18-05-2016
The best thing was the location. Lots of trendy and great resturants and tapas bars within close walking distant. Plus you can walk to the Palace, Plaza Major, the Musuems, or Retiro park in just 15 minutes. If you opt for the buffet breakfast you won't be sorry. It has loads of options plus the decor is fun and intimate. The rooms are a good size. The only minus which wasn't much, was that on the weekend the late night noise can bother your sleep. Using a white noise apt helped with the occasi... Read more
from Kilkenny, Kilkenny, Ireland
Submitted on 19-05-2016
We stayed here in a duplex terrace room for festival weekend in Madrid with friends who had booked the other duplex. The hotel checkin process was dead easy, very friendly accommodating staff. The hotel doesn't have a fancy restaurant or bar - but with the plaza two steps away, you don't need them. The rooms were great, we stayed in 402 - which was a slightly smaller room but with a fantastic terrace and small pool. The pool could have done with a cover I think. Friends stayed in 401 which was a... Read more
from Mexico
Submitted on 29-05-2016
Room Mate hotel in great location near major art museums, on a square with lots of good places to eat. Our room was light and comfortable. The staff are very helpful with getting tickets, suggesting restaurants, helping with unexpected things like needing a pharmacy on Sunday morning. Pedro, who checked us in, was very kind when my husband became sick, even microwaving soup for him. He is a great role model for providing customers with an exceptional experience! We will look for Room Mate where... Read more
from Basel, Switzerland
Submitted on 31-05-2016
stay for weekend in Madrid after a business trip. I choose this hotel because of the position in the city. We had a suite with a huge balcony also with a little pool. Very nice and we felt like home after the first minute. Especially after a couple days in a business hotel it was a great change. Jose and the whole team gave as very comfortable stay and if we come back we will come back to this hotel for sure
from Oxford, United Kingdom
Submitted on 01-06-2016
The hotel is ideally situated, a few yards from the Santa Ana Square with its many tapas bars and restaurants and near by flamenco bars. Given that Madrid can be very noisy - and our stay co-incided with a major foot ball fixture and a concert featuring Bruce Springsteen- our comfortable room was blissfully quiet. The central heating/air conditioning worked beautifully and was easy to adjust. And the room had been designed and furnished by someone with visual flair. The staff were fluent in ... Read more
from London, United Kingdom
Submitted on 04-06-2016
To start with the positive, the staff are great at the hotel and the hotel is well located but...... Having stayed at Room Mate hotels in both Spain and Holland I had high expectations. Sadly Room Mate Alicia didn't match up. Maybe I was unlucky but my room was small and dreary and in need of re-decoration. I have no idea why a hotel would use roller blinds which were virtually impossible to roll down. Even with the benefit of a discount, there are better hotels in Madrid at the same price. Sadl... Read more
from Eureka CA
Submitted on 04-06-2016
After a long flight from San Francisco, Hotel Alicia was just perfect. The cab driver knew exactly where it was (about 25eu from airport but worth it!). Warm reception followed by soothingly comfortable bed in a mid-size uper stylish retro-modern deco room overlooking the Plaza. The receptionist pointed us to a small market where we could grab some wine/cheese/bread. There is a table ledge running along the backside of the bed so when you've recovered from your flight, you can drink wine in bed ... Read more
from London, United Kingdom
Submitted on 16-06-2016
Don't stay here if you want an early night. Noise from the plaza kept us awake til 4 in the morning on 2nd floor. No privacy as bathroom is in bedroom. Basic accommodation. Carpets need cleaning. Good value breakfasts.
from Melbourne, Australia
Submitted on 19-06-2016
This small quiet hotel is conveniently. located near the Plaza Santa Anna. Ours was a comfortable room with a spacious terrace, but this comes at a cost premium. Free Wifi. Great location near centre of Madrid. Plaza Sol and Plaza Major and the Prado are all within walking distance. The bathroom was a litttle cramped and the water temp difficult to regulate. Staff are pleasant and helpful.
from Melbourne, Australia
Submitted on 23-06-2016
We found the staff very friendly. The hotel is located in a fantastic spot. Great value for money. Recommended Our room had a great view over Santa ana plaza. We hope to use hotel room mate again in other cities.
from Long Beach, California
Submitted on 28-06-2016
We booked this hotel the day before and it was in the perfect location and a great value. The staff were very attentive and helpful. Our room was very clean and groovy! Loved the decor and the shower in the room! Really enjoyed our two night stay here. We would definitely come back.
from Dudlin
Submitted on 30-06-2016
As always a boutique hotel offers everything that you 'need' without services and areas that you pay for but do not need. The rooms are comfortable but quirky, the bathroom is not separated by an actual wall although the toilet hides behind a serviceable mirrored door. Air conditioning for each room, and outer rooms have views. The staff very friendly and helpful and courteous at all times. I would definitely return to Hotel Room Mate Alicia.
Submitted on 02-07-2016
Stayed here for a short weekend break and would highly recommend. Was a little worried with a couple of reviews stating the hotel was shabby but this was not my experience. The room had an amazing view over looking the square and amazing black out blind for a lazy sleep in? This was great as breakfast was served to 12pm so no need to rush up after a late night. The breakfast was varied and very tasty so would recommend including this. All key sights were in a short walking distance and the staff... Read more
from San Miguel de Allende, Mexico
Submitted on 06-07-2016
We stayed for 3 nights in a room that overlooked a city square. The staff was outstanding, especially Pablo who helped us find a 24 hour pharmacy and a place to get bland food when one of us was sick. We could walk to the Prado and to a lot of interesting restaurants as well as a shopping area. When we go back to Madrid we will definitely stay at Room Mate Alicia. It's one of the best Room Mate hotels we visited on our trip and that is saying a LOT. We were spoiled by the friendly, helpful st... Read more
from Amsterdam, The Netherlands
Submitted on 14-07-2016
Room Mate Alicia made our stay unforgettable. Perfect location that allows you to walk to walk everywhere. The room was recently renovated and spotless. Very effective airco system for those overheated days in the summer. We definitely recommend to upgrade to the suite, just a small price difference will allow you to enjoy a spacious room with terrace and pool. Breakfast is served until 12h! We borrowed the Wimate device that gave us wifi all over the city. The staff...incredible! Thank you Jose... Read more
from Toronto, Canada
Submitted on 16-07-2016
Great location within easy walking distance of the Puerta del Sol, Plaza Mayor, the Prado and the Thyssen Bornemisza. Parking available conveniently close by in the municipal lot underneath Plaza Santa Ana (enter from Calle del Prado just across Calle del Principe). Staff were friendly, spoke good English and helped us to make a brunch reservation. Our room on the fifth floor was spacious and clean with WC and shower separate from sink and vanity. Breakfast was offered starting as early as 7 a.... Read more
from Belfast, United Kingdom
Submitted on 17-07-2016
We arrived at the hotel to be told we were being upgraded to an exterior room. The room was gorgeous with a double bed (two singles pushed together), shower in the room and the toilet behind a sliding door. We were on the 3rd floor and had a good view of the square outside the hotel. We were never bothered with noise. The air-con was probably some of the best we have experienced and was very welcoming in the 37 degree heat. The hotel is within walking distance of most of the sights, we howev... Read more
from UK
Submitted on 25-07-2016
Had to stay in Room Mate Alicia as an emergency for a night. Apart from the location it doesn't have a lot going on for it. The suite i stayed in had a really cheap, put together in a day sort of feel to it. Painting not done properly, very uncomfortable bed and way too strong air con. On the other hand it was very cheap for a suite so i guess you get what you pay for. Would i go back? No. Should you stay on a budget or as an emergency? Yes.
from Yorkshire, United Kingdom
Submitted on 26-07-2016
We visited Madrid in July for our 20th Anniversary and were looking for a stylish hotel room with outdoor space. After much searching I found the wonderful Room Mate Alicia and we booked a duplex room with large balcony terrace and small plunge pool. It turned out to be a fantastic choice. Location: Situated on the corner of Santa Ana Square it was a fantastic place to be based. Restaurants, bars and shops were right on the doorstep and yet we were still within a relatively easy way to everyw... Read more
Submitted on 26-07-2016
5 star service for the price! 5 star location in plaza Santa Ana!! My husband and I arrived early in Madrid and Pablo at Hotel Room Mate Alicia was able to accommodate us with an early check in after kindly showing us a map of Madrid and recommending things to do. We loved our space efficient room (nothing like it in the US) which had AC, lovely rain shower and view of the Santa Ana plaza. When we needed ice and an ironing board they brought them up within 2 minutes (fast service!!!) The breakf... Read more
from Montreal, Canada
Submitted on 27-07-2016
We stayed at this property for one full week in June. It's an excellent location in the heart of Madrid. Though it's a boutique hotel, you get all the great service you'd expect from a larger property. Our room was on the top floor with a private terrace. Though the room was compact (even by European standards), the huge terrace more than made up for the lack of indoor space. After the first day, we were used to the layout and enjoyed every minute of our stay. Friendly staff, great breakfa... Read more
from Lucca, Italy
Submitted on 28-07-2016
I went to Madrid for 3 days with my two best friends for our yearly birthday trip. I carefully scanned the web looking for a perfect place to stay. Hotel Room Mate Alicia made our trip perfect. First of all Josè and Pablo welcome and assistance, that made us feel at home. Then location, in the heart of Madrid at a walking distance from the best attraction, in a no traffic area full of original bars, restaurant and shops. The Hotel, with a contemporary style is well decorated and cozy. We stayed... Read more
from Istanbul, Turkey
Submitted on 01-08-2016
The hotel was closed to metro station,sol and gran via, areas just 5 min walk.Rooms are large and very well designed with confortable bad .Lots of good Restaurants around .Hotel staff is very helpful .
from İstanbul, Türkiye
Submitted on 24-08-2016
The hotel was closed to metro statıon ,Sol and Gran via street areas just 5 min walk.Rooms are large and very well decorated with confortable bad. rain shower was perfect.staff was helpful. Giving a cold water service with lemons inside all day is a good service and you feel fresh.
from Hobart, Australia
Submitted on 30-08-2016
Other recent reviewers have said it all. This is a very well located hotel, well priced with good rooms and friendly staff. Ours was a return visit after having first stayed at the hotel two years ago. It's a testament that there has been no degradation in that time. We did notice a sign in the lift indicating that some "beauty treatment" was underway, a positive indication that the property's managers are not neglecting it. We would return for a third visit if in the vicinity again.
from Sydney, Australia
Submitted on 31-08-2016
Really great location. Easy walking distance from all the key sights. Soft comfortable bed. Really nice, friendly and helpful staff. Shower in the room didn't worry me at all. Made the quite small room seem larger. Would stay again for sure.
from Melbourne, Australia
Submitted on 05-09-2016
Well we have heard it before but this hotel has Location,Location,Location!! We loved it not crazy busy but enough action so you don't feel like your missing out. Situated right on Plaza Santa Ana there is a variety of restaurants. So close to stations and main shopping areas. Museo del Prado is walking distance and a must to visit. The breakfast is great value and so well presented. The staff at the front desk are fabulous a real plus for the hotel. So helpful and full of helpful hints and gr... Read more
from Brisbane, Australia
Submitted on 12-09-2016
Stayed on a friends advice and it is a central location to walk to everything in Madrid. Free city walks collect from here as welll. Great service and good sized rooms would stay here again. Good service to have cold watef in reception.
from Perth Western Australia
Submitted on 21-09-2016
This is a nice modern boutique hotel right on the picturesque Plaza Santa Ana and in close walking distance to all the main tourist attractions in Madrid. We stayed in a lovely second floor room overlooking the plaza. It was spacious, well appointed and great to just sit back and look down on the constant activity in the plaza below. The hotel staff were very helpful and our included breakfast in the little restaurant next door was also very good. This hotel is highly recommended!
from Budapest, Hungary
Submitted on 25-09-2016
We had a big family gathering, reserved a duplex terrace room and several double rooms. The terrace was really big, complete with a plunge pool. Reception people were very helpful and nice, the rooms were clean and efficiently appointed, the hotel is somewhat unconventional, which is good. On checking out our mini bar consumption was not debited because we were a big party and paid for the rooms anyway. The hotel is just in a perfect location in the old city, right between the museums and the ro... Read more
from Portsmouth
Submitted on 25-09-2016
We stayed 2 nights at this modern boutique style hotel. The central location was excellent and was ideal for a short city visit, I would recommend this hotel. - Location is on the corner of Plaza Santa Ana. We arrived at midnight and were in the plaza with tapas and a glass of red within 2 minutes. Close to Sol we were able to walk to a lot of the major tourist and shopping spots. We were also in easy walking distance of Museo Nacional del Prado, botanical garden and El Retiro Park (nice walk, ... Read more
from Istanbul
Submitted on 28-09-2016
We were traveling with my wife and our 11month old baby; really had a nice experience. The breakfast was fabulous with our delightfull host Elena... Everything was hygenic and fresh each morning (orange juice, bacon, oven baked snacks...) it was one of our criteria The other criteri was the suitibility of handicaped and baby car carriers who cannot climb stairs. From loby enterance to elevators you don't have to climb up stairs. The advantage of location closeness to attraction points and cle... Read more
from Ra'anana, Israel
Submitted on 08-10-2016
Beautifully decorated, squeaky clean, super comfortable bed. Staff friendly and went out of their way to be helpful. Location can't be beat--could walk to all the major sites, good restaurants nearby.
from Val d'Or, Canada
Submitted on 08-10-2016
We stayed for 3 nights and really enjoyed our stay. We had the corner Duplex room and didn't regret our choice. The terrace is huge and faces Plaza Santa Ana. It was the perfect place to relax after a day of walking in Madrid. The bed and bathroom is on the upper level and you can access both level since there is entry door on both level, which is convenient if you decide to bring you luggage on the upper level which is the fifth floor. You just have to use the elevator. There is plenty of stora... Read more
from Hamilton, United Kingdom
Submitted on 14-10-2016
It was great to be back in Madrid, with our visit made more special by staying once again at the Room Mate Alicia. Despite being 2 years since our last visit, many of the same staff were still at the hotel. The hospitality industry is fickle so to be welcomed so warmly by the same staff was a lovely surprise. And the staff really are a key to Alicia's success, Jose on reception in particular goes that extra mile to make your stay in Madrid memorable. We stayed again in a junior suite and rea... Read more
from Altrincham, United Kingdom
Submitted on 17-10-2016
Booked purely on the pictures from the web (only afterwards reading the reviews) we were delighted with our choice of location and room. We were with others, attending our nieces wedding. We wanted a central location spacious rooms a terrace and a little luxury. Alicia didn't disappoint. We had a side Duplex room, in this renovated art deco building, with a massive lounge area, big bedroom with fantastic bathroom within and a large terrace which wasn't too overlooked. The Bed was large and real... Read more
from Stamford, United Kingdom
Submitted on 18-10-2016
Lovely welcome from the desk staff and very central location at the Plaza de Santa Anna. The room was boutiquey and the breakfast was help yourself and quite adequate. Would recommend it. Taxis do go by frequently and there can be a little noise late at night on the weekend.
from Roswell, Georgia, United States
Submitted on 20-10-2016
We did not stay at the actual hotel but in an apartment located in the Latin Section of Madrid. The apartment was good, not super luxurious but very nice. The best part was the location! Just around the corner from several restaurants and a short walk to the plaza mayor.
from Zurich, Switzerland
Submitted on 25-10-2016
Plaza Santa Ana is the hotspot in Madrid for the social live. I never recognized so many restaurants and tavernas in a small area. And this hotel is right at the corner of this plaza. For walks to experience Madrid it is the ideal starting point. But be prepared in the night. Sleeping with open window is almost impossible (you have an Air condition). The Spanish people celebrate until 3 0'clock in the morning and after that workers are cleaning the plaza with loud equipment. The hotel itself i... Read more
from Virginia
Submitted on 01-11-2016
We actually stayed a while back. Location is very central and convenient,to walk and visit. Style is pleasantly modern and playful. Good quality for the price. Do not forget ear plugs though. It is very noisy due to environment. Warm hospitality indeed; staff was remarkably friendly which is a testament to management, as we found Madrilenes in general not so warm. We also stayed at Oscar--we loved the smart and friendly staff, and styles of room were really cool, although quite different.... Read more
Submitted on 01-11-2016
I was recently in Madrid on business and but wanted to stay somewhere close to shops and restaurants in walking distance rather than being off a main highway. Mission accomplished with this place. It is in a historic and beautiful part of Madrid, close to downtown offices, 20-25 minutes from the airport. The first room I got in the first week was on the second level, facing plaza Santa Ana. Although it faced the street, the room was relatively quiet and had large windows with blackout curtain... Read more
from Dallas, Texas
Submitted on 04-11-2016
I had been to Madrid twice prior to my recent visit, although I had never spent time in or near Plaza Santa Ana. I also had never heard of the very cheesy-named Room Mate chain of hotels. So my decision to book a room at Hotel Room Mate Alicia for 3 nights was completely based on the positive reviews I read here. And let me tell you, I am very glad I did. The hotel is quite quirky, from the lobby to the hallways to the room itself. We stayed in an exterior view room and did not find noise to be... Read more
from Athens, Greece
Submitted on 05-11-2016
We stayed at Alicia Roommate Hotel for four nights in October. The location of the hotel is great. It is at the corner of a small square that has quite a few restaurants and cafes. It is walking distance to most of the key touristic attractions such as Prado Museum, Thyssen Museum, Plaza Mayor, Plaza Sol and the main shopping street of Gran de Via. The rooms are suitable for couples. We have fifteen years old daughter and we got her a separate room. We got a room with a terrace at the top floor... Read more
Submitted on 14-11-2016
I made a reservation through tripadvisor to stay at roommate Alicia, a few days later I got a call to say I was going to be staying in their partner Bemate apartment. Basically this was just a rented apartment about 1km away from the hotel. The apartment was quite basic but fine and nicely decorated, it was just annoying that having booked the hotel on the basis of location I ended up getting an apartment in a different area. Worth mentioning that the Bemate staff were really nice and helpful bu... Read more
from United States
Submitted on 28-11-2016
This was a very quaint, boutique hotel right off Plaza Santa Ana. We could walk to any main attraction in 8-15 minutes max. We opted for the Jr Suite because the price was right, and kept dropping as I checked back daily. I ended up getting this room for less than the exterior. SCORE! Check in was a BREEZE. Arrived at 11am and our room was ready. Was given free wifi hot spot thing to take around with us that was a great thing to have. Got to the room, unpacked and ventured out into the c... Read more
from Seville, Spain
Submitted on 30-11-2016
It is not the first time I have been in this hotel, it is so lovely that I try to book it every time I visit Madrid, which is often. I have been hosted in different rooms, all of them with a different look, and each time I liked more. In this occassion I am staying in the Junior suite, which is a huge room, located in the corner of the building which has a rounded shape. The room is distributed in a way that the light comes in from three great balconies with fantastic views to the lovely Plaza d... Read more