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Novotel Madrid Campo de las Naciones

Madrid, Spain (MAD)

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Based on 928 reviews
Room & Rates
Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

1 Queen Bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and a bidet
Practical - Sofa bed, safe, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, Multiple Beds

Standard Room, Multiple Beds

1 Queen Bed and 2 Twin Beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, free minibar items, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and a bidet
Practical - Sofa bed, safe, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 Queen Bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, free minibar items, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and a bidet
Practical - Sofa bed, safe, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Novotel Madrid Campo de las Naciones
Calle de Amsterdam, 3, Madrid, Spain 28042

Make yourself at home in one of the 246 air-conditioned rooms featuring free minibar items. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/caf, and room service (during limited hours) is provided. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has facilities measuring 5380 square feet (500 square meters), including a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 16.30 per person (approximately)
  • Pet fee: EUR 21 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Free Airport Shuttle
  • Kids Club
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Poolside Bar
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 928 reviews
from Qatar
Submitted on 25-04-2016
part of an airline company, not enought services, even paying, too much noise in the room next door, can't sleep before a while.... Disapointed. Good swimming pool and good breakfast. Close from the airport: good point.
from Bussum
Submitted on 01-05-2016
This is my first time on the first floor of this hotel and I was surprised by the condition my room is in. Broken tiles, dirty wall, and an overal back to the eighties feeling regarding the furniture. The safe is not secured to the wall and there is hardly any ventilation in the room. Breakfast is good.
Submitted on 07-05-2016
Novotel chain of hotels are quite standard. If you have visited 1 you can quite safely say you have seen them all - you won't get any nasty surprises. The room which we stayed for a night was clean, big and comfortable with the usual amenities such as attached bathroom, kettle, mini bars, complimentary tea/coffee sachets, small safe, flat screen TV, WiFi, couch and study table. The shower area in the bathroom has only half a glass screen and that was not wide enough to prevent the basin area... Read more
from Rotterdam, The Netherlands
Submitted on 12-05-2016
As a frequent Novotel user, this hotel had always been our transfer hotel if we had a stopover in Madrid. Free shuttle bus from airport to hotel and metro station within 200 metres walk where you can take the metro to the centre of Madrid. With family of 4 you can buy 1 ticket with 10 rides for 12,20 euro. El Corte Ingles has a big supermarket and is 10-15 minutes walking from hotel. Be aware that the sofa bed is smaller than in other Novotel hotels, slightly larger than one single bed. So for h... Read more
Submitted on 17-05-2016
It's a hotel away from all happening places. If you are in Madrid to see the city by walk or have less than 48 hrs in Madrid , then please choose other hotels close to city. Approx it takes 20 euro oneway or more for taxi from this hotel. This hotel is close to Airport and 10 min away. Good rooms but too lengthy corridors. Some floor has vending machines but in some floors. Breakfast is average.
from Cheadle Hulme, United Kingdom
Submitted on 30-05-2016
Friendly/helpful staff and clean throughout. Convenient (and free) shuttle bus to and from the airport. Decent variety of breakfast and evening meals. Subway located within a few minutes walk allowing access to downtown Madrid.
Submitted on 02-06-2016
Good hotel in a posh neighborhood. Adjacent to metro station. There are a lot of good restaurants within walking distance from the hotel.Gym facility within the hotel is nice. Rooms are small but well maintained with all the amenities. Food is average.
from Birmingham, Alabama
Submitted on 17-06-2016
This isn't a 5 star, but very clean and well maintained. The front desk staff are very professional and helpful. The restaurant and bar in the lobby is a good place to meet friends and wait around. Overall, good value for the money.
from Stourport on Severn, United Kingdom
Submitted on 20-06-2016
we stayed at this hotel for 5 nights and were very pleased with our choice-initially my husband chose it for the location because it was close to a business convention he was going to, and i went along so that we could spend another couple of days. It is located on the northern outskirts close to the airport and the train station, but a little distance from the city centre. This suited us well as we had taken our bicycles with us and we wanted to explore the countryside. We located a fantasti... Read more
from Carinthia, Austria
Submitted on 01-07-2016
The Novotel Madrid is half on the way from the airport to mx business contacts. The rooms are clean, service is friendly and the breakfast is what I expect to get for the price. As an AFG I appreciated an up-grade to the executive room, thank you ;-) In the evening I enjoyed a relaxing and quite walk in the Parque Juan Carlos, a huge area with art work, among trees and around the artificial lake or river, how ever. Nice place to slow down from a busy day :-) The energy saving lamps in some Novot... Read more
from Dubai, United Arab Emirates
Submitted on 03-07-2016
The hotel provides an airport shuttle to and from the hotel every half an hour. If you have to take the metro its connected through the airport, get off at campo de las nasciones and walk about 5 mins, its the hotel after Pullman. Closeby is the Engles corte mall with few restaurants.
from Sydney, Australia
Submitted on 06-07-2016
If you want a quiet place to stay while visiting Madrid, this is the hotel I recommend. With breakfast included. the price is reasonable. The hotel has a shuttle service to and from all the Madrid airport terminals every 30 minutes. You can catch route 8 from near by metro station, too. The same metro can take up down town for just 1.20 Euro one way ( provided that you buy a 10 trip tickets at 12.2 Euro).
from Milan, Italy
Submitted on 10-07-2016
This hotel shares the building with its "pullman-version" cousin. You can actually see the difference from the entrances and public spaces. That is what imho justifies the difference in price. However the corridors moquette woudl need improvement to make it feel more "recent". Despite that the rooms are clean, which in the end is the most important thing - for me. Restaurant menu is average.
from Barcelona, Spain
Submitted on 20-07-2016
I am writing this review during my stay. This hotel has a huge room for improvement in many areas but the fact that in the middle of the summer you can't really control the temperature of your room is outrageous. It is 11 pm and the thermometer in the AC control shows 25 Celsius...on top of that they give you a Nordic blanket that is made for temperatures 20 degrees less than that. I wonder how anyone can sleep with that at this time of the year. I have to say I only stay here because is walking... Read more
from Cornwall, United Kingdom
Submitted on 24-07-2016
My husband and I and our 2 teenage sons stayed here for 5 nights this week whilst my husband was in Madrid on business. It's a lovely friendly hotel which is kept clean and is nice and close to the Metro station. Breakfast has a good choice. The only negative was the pool area. More sun loungers are required and a bit of a general tidy up. It was also annoying that if you wanted a drink you had to go back down to reception ..... not something you want to do in your swimwear when the lobby was of... Read more
from New Zealand
Submitted on 24-07-2016
Stayed here for a night at the end of our holiday before flying out and it was a clean comfortable hotel with a shuttle to the airport just off the motorway but quiet. A good choice. Nice restaurant and bar. Would stay here again.
from england
Submitted on 30-07-2016
The hotel is very much in line with other Novotel's with regard to it's overall presentation and style. The corridors to the bedrooms felt old and should be refurbished. I used the hotel as a base for a short stay in Madrid as it is very handy for the airport (metro - 200 metres away - and free hotel shuttle) plus using the Metro to gain access to the city. It will be for some a little isolated unless you are attending a convention, I knew this, but it is handily placed next to a large park an... Read more
from Doha, Qatar
Submitted on 13-08-2016
Rooms r not the most modern. Carpets in the room r dirty and worn out. TV connection is not stable. Internet WiFi is not stable and disconnects regularly. Not enough electric sockets in the room for personal electric appliances. Lucky the big park next door is nice as an escape. Company is paying for my stay, personally I'd never spend my own money on this place.
from benissa
Submitted on 18-08-2016
Very well situated (walking distance to the trade fair place) has airport pick up service which is close by. There is a Corte Ingles about a 10 min walk down the road where you can do all the shopping, also the tube station is a minute away. the rooms are clean and normally quiet parking during day or at any show is difficult but has its own privet parking an not a rip off price the staff is very helpful and the restaurant good, breakfast is worth the price. Its in a private street to which you ... Read more
from Uckfield, United Kingdom
Submitted on 19-08-2016
Great hotel, lovely pool. The reception area is clean. The family room was a good size, what made it really good was each child had a bed to sleep on. The quality of food was good. The biggest impact was the helpfulness of one staff member in particular, Jose the hotel manager, who went out of his way to ensure our stay was enjoyable.
from Dublin, Ireland
Submitted on 07-09-2016
Shuttle pick up at Airport. Quick journey to hotel. First impressions of lobby & Check in very positive. Really enjoyable stay. Room very good. House keeping staff really helpful-all requests extra pillow etc carried out with great courtesy & enthusiasm. Location ideal for Metro and really enjoyed the many great restaurants located close to the hotel and beside Cortes Del Ingles Department Store. Hotel swimming pools very good with very polite lifeguards. GREAT STAY !!.
from Stockholm, Sweden
Submitted on 11-09-2016
This is your typical airport hotel. Close to the airport, convenient, nothing really to enjoy or take part of nearby but decent in all regards. A little less inviting than the neighboring Pullnan hotel, but also less pricey. If you want something near the airport, this is a solid bet. If you want to have easier access to Madrid centro than maybe look for something more central.
from Vancouver, Canada
Submitted on 19-09-2016
This is a great hotel for layover in Madrid. Free shuttle service from the airport, driver was very helpful with luggage. As most Novotels it is clean and has all the basic necessities. The great location allows you to walk a short distance to the Metro and get into the centre of Madrid in 30 minutes. Staff were very helpful.
from Maasmechelen, Belgium
Submitted on 22-09-2016
While on business travel, I had to stay at the Novotel as it's close to the office (walking distance). The reception and lobby are good and inviting, the rooms are OK for not spending too much time there. The restaurant doesn't have a wide variety to chose from which was a bit disappointing especially since in the area there aren't that many restaurants. Housekeeping is very friendly and they do a good job. There is a swimming pool available, but unfortunately it was already closed even though t... Read more
from Bangkok, Thailand
Submitted on 04-10-2016
Stayed there in September while I was attending a conference. The rooms are nice and clean and its close to the Metro, so, not really far from the city center. They have a regular shuttle service to the airport and you can catch one from the airport to the hotel as well. The staffs were all nice and friendly. Clean and comfortable - when you are on business that is all you need - now, if it were a leisure things, maybe this hotel is not for you - although I can't imagine why not either - as you ... Read more
from Budapest, Hungary
Submitted on 07-10-2016
It is a fair business hotel. The biggest advantage of the facility is the proximity of the airport. Rooms are well-furnished for short term business needs. If you are around the airport it is an OK stay for one night. I would go further to the city if you spend 2 nights or more in the city.
from Curitiba, PR
Submitted on 08-10-2016
I like this hotel, is comfortable, clean, next to metro station(campo de la naciones) and the airport . the room service is good, the breakfast too. the only thing I did not like was not being able to use the pool area. it available only in the months of summer. unfortunate decision to october month.
from Southampton, United Kingdom
Submitted on 18-10-2016
We stayed here for three nights after our main holiday on the coast. The hotel is very well located to access the airport (very handy shuttle bus) and we made good use of the free on street parking in the surrounding roads. The metro stop is a short walk away which meant getting into and out of the city centre was very easy - we went to the Real Madrid stadium and had a day exploring around by the palace and opera house. It was hot and sunny but the hotel pool was cool to swim in at the end of t... Read more
from Jakarta, Indonesia
Submitted on 29-10-2016
Room - I'm pretty sure this hotel is 4-star hotel instead of the facility of wi-fi at the room veruy best and the decoration of the room modern and minimalist. - Most of the hotel in europe don't provide the amenities at the bathroom, we must ask the roomboy to deliver the amenities to our room and also for free. Location - Very near to the Metro Station Campo de la Naciones - Quite Near to the Gran Via Shopping Center Facility : - Fitness Center : separated from the hotel, approximately 15 m... Read more
Submitted on 03-11-2016
The hotel is below the average for being a Novotel. The room was big, but felt empty. I noticed that there were few complimentary items in the room, such as beauty kit, different type of teas/coffee, sewing kit.
from Stroud, United Kingdom
Submitted on 09-11-2016
Due to fog in Bilbao and a cancelled flight, our only option to get home (only 18 hours later than planned) was to drive to Madrid and fly from there. This meant we needed a last-minute hotel booking and the Novotel Campo seemed to be our best bet. Booking via rather patchy mobile signal on the drive down was proving difficult and was the easiest option. Sadly, despite having a booking confirmation, when we eventually arrived at c. 3.30am to check in, the night manager claimed to hav... Read more
from Bangor, United Kingdom
Submitted on 12-11-2016
We stayed in this hotel for our Madrid stay in the summer and it did not disappointed us. Excellent facilities, rooms equipped with their own coffee machine and all the essentials! Room service and laundry a bit expensive. It has a very convenient location, near the metro station Campo de las Naciones, which will take you to the city centre in about 20 minutes and in the airport in about 15 minutes. Also just a few meters walking distance from the Juan Carlos Park, if you want to go for a nice s... Read more
from Roma
Submitted on 29-11-2016
In line with Novotel standard, you know what you will find everywhere you go: friendly and clean and comfortable, yet not deluxe. Sitting walking distance from the Madrid Fair and 15 minutes shuttle ride from the airport, it also have an extremedly helpful staff always striving to make the customer happy; to the extent of finding the way to show on the main tv screen at the bar the football match a customer really wishes to see and to giving eccelent advice on food. Thank you Francisco for makin... Read more