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Innside Madrid Genova

Madrid, Spain (MAD)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 604 reviews
Located in Plaza de Alonso Martnez, in the heart of Madrid. Its privileged location, close to the main business, shopping (Milla de Oro Golden Mile),
Room & Rates
Innside, Deluxe Room

Innside, Deluxe Room

1 Full Bed
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Individual Guestroom

1 Twin Bed
Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Innside Guestroom

Innside Guestroom

1 Twin Bed
204 sq feet (19 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium Room

Premium Room

1 Full Bed
269-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium With Terrace

1 Twin Bed
269-sq-foot (25-sq-meter) soundproofed room, patio with city views

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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standard special promotion

standard special promotion

1 Twin Bed
205 sq feet (19 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Innside, Loft, View

Innside, Loft, View

1 Full Bed and 2 Twin Beds
861-sq-foot (80-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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LOFT CON TERRAZA 2 DORMITORIOS

1 Twin Bed
Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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TOWER SUITE

TOWER SUITE

1 Twin Bed
205-sq-foot (19-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Package Deal

Package Deal

1 Twin Bed
205 sq feet (19 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deal of the day

Deal of the day

2 Twin Beds
205 sq feet (19 sq meters)

Entertainment - Free WiFi, flat-screen TV with cable channels, and iPod dock
Food & Drink - Room service, minibar, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Innside Madrid Genova
Plaza Alonso Martinez 3, Madrid, Spain 28004

Rooms
Make yourself at home in one of the 65 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Airport shuttle fee: EUR 30 per person (one way)
  • Pet fee: EUR 35 per pet, per night
  • Rollaway bed fee: EUR 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Fitness Facility
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Room Service
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 604 reviews
from
Submitted on 06-05-2016
The hotel has a great location, but is working with very little staff. If you go to the bar, you have to call and wait for someone to come and serve you. Sunday night when we were leaving the receptionist was a very rude girl. We had a taxi reserved and as we were late we called before so she canceled it, she did not canceled the taxi so we end up paying the waiting time. The rooms are ok but the hotel is not near 4 stars as advertise.
from Winston Salem, North Carolina
Submitted on 16-05-2016
We were at the hotel as part of a group, which one would then think, would be controlled and assured of good service. (Our tour manager was active amongst us.) We were there for three nights. It is well located, no question. Room service was sparse, the last day we received nothing. The included breakfasts were very disappointing. Coffee was difficult to get and the selection was meager. And, when they opened the doors (we were there at opening), most food was not yet put out. It was a mixture o... Read more
from
Submitted on 21-05-2016
Great room! Including: Wifi; breakfast; clean; one block from metro station; close to restaurants. I had a delightful time site-seeing in Madrid with this hotel as a base. My stay was part of a top quality Road Scholar tour.
from Preston, United Kingdom
Submitted on 29-05-2016
We stayed in this hotel when we went to Madrid to compete in the rock n roll half marathon. We couldn't have asked for more - special running t shirts, sports drinks, energy bars and water were all provided along with late check out which proved a tremendous help. We would highly recommend this hotel.
from Scottsdale, Arizona
Submitted on 03-06-2016
My wife and I stayed three nights at this hotel as part of a small group Discovery tour with Gate One Travel. The location is an ideal one with shops, restaurants, and tapas bars galore all around. The beds were comfortable and the Internet was very good. The service and staff were very good as well. We liked this hotel and would stay there again.
from Giannitsa, Greece
Submitted on 12-06-2016
Wonderful hotel, great helpful, stuff, great location everything in a walking distance, very good breakfast , free non alcoholic drinks, a metro station just in front of it, very nice view from the roof garden and very nice place to have a drink
from Bedfordshire, United Kingdom
Submitted on 14-06-2016
From 'check-in' to 'check-out' we had an excellent experience delivered by the hotel team. Formalities were dealt with efficiently and numerous requests for recommendations on Madrid 'sights' and excursions were always answered with helpful information. Our rooms were well decorated and clean and with all the amenities now expected including WiFi (inclusive in our tariff), a good selection of toiletries and TV. A welcome 'bonus' was the free soft drink mini bar. Spanish public transport is excel... Read more
from
Submitted on 18-06-2016
This hotel is very well located and you can walk to all of Madrid's landmarks. It's also located very close to a subway station, which is a very convenient way to get to downtown or even to and from the airport. The hotel is in an old building, but it has been completely remodeled and all the spaces inside are comfortable and well designed. On top of everything, the rates are very reasonable and the staff is very nice and helpful. It was a great experience staying here.
from midlands
Submitted on 20-06-2016
We arrived late evening at the hotel and we received a lovely welcome, however we were told that we had only booked an inside room which has no window. We had to upgrade to have a window in our room, but we were told it comes with a free mini bar. The room was large and did have a window with some day light, the mini bar has only soft drinks so don't be fooled! The room itself was spotless and had a wonderful large comfy bed. The bathroom looked good, until we saw the shower! The shower was dirt... Read more
from
Submitted on 10-07-2016
I booked this 2 days prior to my trip because I've had good experiences with Melia before. So happy I did. The check in was great - fast, friendly and with local, late night recommendations. My room was larger than expected and very well appointed - beautiful bathroom, good toiletries and decent bed with a safe, TV, and a soft drink mini bar which was appreciated. They have a sweet little terrace, handy for pre dinner drinks. Again, lovely staff at the bar. Clean, comfortable, nothing is t... Read more
from Hong Kong, China
Submitted on 14-07-2016
We have reserved a premium city room for two nights, the check-in time should be 2pm but when we arrived at noon, the front desk staff said the room is already ready so they let us in 2 hours earlier. Thank you for the instant arrangement. The front desk staff gave us a warm welcome, share maps with us and introduced attractions around Madrid to us. They were so helpful and considerate. The room is spacious, with two floral arrangements inside. Everything included in the mini bar is for free.... Read more
from Singapore, Singapore
Submitted on 15-07-2016
Slight hiccups at online reservations, which was resolved on check out. Overall value for money and within walking distance to the key attractions. Free soft drinks and water at the minibar was a nice touch.
from Ljubljana, Slovenia
Submitted on 19-07-2016
Good location in city centre. In very nice building with big rooms and great bathroom. Nice amenities! Bar is nice and service is also good. Breakfast was the disappointment for me for the hotel of this level and price. I expected more variety and quality of choice. Since I travel quite a lot for business I like to have good breakfast for great start of the day. Overall the hotel is good choice for business travel.
from Orlando, Florida
Submitted on 26-07-2016
The room was extremely tiny, not the right choices for traveling friends. It has a great façade and excellent location. Would recommend it for couples. The stuff was excellent and helpful. Would go back again.
from Atlanta
Submitted on 05-08-2016
As a frequent visitor to Madrid, I've stayed in many properties, including many of the city's five star deluxe hotels. The Innside Genova offers an excellent product in comparison. Not only is it affordable but its location is fantastic! The professional, efficient, and friendly staff make staying there an absolute pleasure.
from
Submitted on 14-08-2016
Me and my partner recently stayed at innside. This hotel was perfect for us! Helpful and friendly staff who couldn't do enough to make our stay comfortable, excellent location, great city views, clean and tidy room of a perfect size for us. The staff gave us some excellent recommendations of places to eat and drink around the city too. Would definitely stay again!
from Dundee, United Kingdom
Submitted on 27-08-2016
Nice clean hotel close to the main attractions of Madrid. City view room was very nice indeed. Good breakfast and attentive staff, although bar service was slow during my visit. Reception staff both at check in & check out were brilliant.
from Hanover, New Hampshire
Submitted on 30-08-2016
I very much enjoyed my stay at INSIDE Madrid Genova. The service was friendly and prompt, my room was comfortable and the hotel is situation in a very convenient location. I will stay here during my next visit to Madrid.
from Liverpool, United Kingdom
Submitted on 01-09-2016
I spent a long weekend at the Innside Hotel, with my friend for my birthday. We had a lovely time. The staff were friendly & welcoming.The location was ideal and opposite Alonso Martinez metro station (about 20 minutes from airport) as well as a beautiful fountain. The breakfast was set in a lovely room with a skylight. Food was delicious. Rooms clean and comfortable and quiet, considering hotel is on a main road. great shower!Beautiful rooftop seated area but not serviced. I bought a coffee and... Read more
from Manchester, United Kingdom
Submitted on 04-09-2016
Stayed here last year. Wonderful experience. Great location, convenient for major attractions and airport. Stayed in a premium room with two huge windows with views of Alonso Martinez plaza. Avoid all rooms except premium city view, unless your budget won't stretch.
from Kamp-Lintfort, Germany
Submitted on 20-09-2016
The Innside Madrid is a very nice Hotel in the Center of Madrid. In the Lobby we were welcomed from the very friendly personal at the reception.Rooms are not very big, but clean and friendly. For a Trip to Madrid it is a very good place to stay On the top of the Hotel there is a terrace, unfotunatly no bar. If the melia Group would change this it would be for me a very very good place to stay in the capital of Spain
from Maryland
Submitted on 26-09-2016
After a long flight to Madrid from the U.S., we arrived at the Innside Genova too early to check in. Marina, who was reception that morning, let us hang out in the lounge and check-in a little early. She knew how tired we were. I had booked the Innside through a third-party travel broker and had some difficulty changing my reservation when I had a change of plan. Again, Marina was immensely helpful and went out of her way to accommodate our change. While the Innside is a really lovely h... Read more
from Sydney, Australia
Submitted on 04-10-2016
Had a very comfortable stay in this Hotel. the location is ideal - close to Metro and the town centre. Apart from the price being slightly higher than other 4 star hotels in Madrid, the quality and service offered was excellent.
from
Submitted on 15-10-2016
Very nice hotel in the centre of Madrid. Right next to the metro station so easy to get to from the airport. Within walking distance of the major attractions. Staff very helpful. Nice continental breakfast with yummy pastries but also small selection of cooked breakfast.
from Greater London, United Kingdom
Submitted on 16-10-2016
My wife & I spent 3 nights in this pleasant hotel in what I think is a great location, the Plaza Alonso Martinez. It's location is just outside the busy centre but still within walking distance but allows exploration of the City from different approaches. The hotel itself is within a beautiful old building with a stunning central staircase, with modern interior design to the rooms & public spaces. It was clean & well appointed with TV, iPod dock & free wifi, which did go down on one occasion bu... Read more
from
Submitted on 18-10-2016
Great location in the centre of Madrid, nice old building and contemporary rooms, bit noisy if you get a room to the front, 4th floor are smoker rooms (therefore avoid them). Good bar downstairs, great cocktails.
from Sydney, Australia
Submitted on 05-11-2016
I stayed in this hotel in July as I was in Madrid for a surprise Birthday Party. The hotel its self is about 30 mins by cab from the airport at at the time was a fixed 30 Euros. Hotel is well appointed, very clean and i thought the staff very helpful. My room was smallish and overlooked the central area which looked down into the breakfast room. It was very nice and quiet and I actually slept really well. Bathroom was great and the shower had the biggest shower head I think I've ever seen. There... Read more
from Fort Lauderdale, Florida
Submitted on 06-11-2016
We checked in and AC did not work in the room. Plus there was a strong smell of sewage. Wanted to change rooms. We were told that no other rooms available. After quite a long period of time we were upgraded. But after 12-13 hour flight...Very disappointed.
from Edinburgh, United Kingdom
Submitted on 10-11-2016
The hotel was situated perfectly for my meeting. As soon as I arrived I knew I had chosen the right hotel. The staff were very friendly and my bedroom was well furnished. So why only three stars? Breakfast was poor and it really let the hotel down. I had paid extra for breakfast and on my first morning I was very disappointed as the scrambled egg and bacon were cold. A kettle had to be boiled to make sure your tea and coffee were hot. The choice of cold meats etc was good but didn't make up fo... Read more
from Haifa, Israel
Submitted on 17-11-2016
Stayed at the INNSIDE Madrid Genova for four nights - business trip. Truly recommended... Great hotel, perfect location, very clean, very nice staff. Will stay here again. Was really a pleasure. Thanks for the perfect stay.
from Torremolinos, Spain
Submitted on 24-11-2016
My first visit and it was disappointing . The carpet in the bedroom goes all the way into the bathroom and surrounds the toilet bowl--this is totally hygienic. How can the carpet be properly cleaned after multiple usage.!! Breakfast was so disappointing --lack of variety and at times empty dishes. In the bar --on a very cold and wet day --no hot food available. It is not my type of hotel.
from Europe
Submitted on 27-11-2016
We loved this hotel and will most likely stay here again. The location is great, only 15min walk from central Madrid, very close to major shopping streets and many good restaurants nearby. The hotel itself is very beautiful. We had an Innside Guestroom which was facing the courtyard - very good as you don't hear any of the traffic of the busy intersection. Our room was very spacious, had a great huge bed (super comfortable!), good air-co and great bathroom. Everything was very clean and nice. ... Read more
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