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Innside Madrid Genova

Madrid, Spain (MAD)

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Based on 580 reviews
Located in Plaza de Alonso Martnez, in the heart of Madrid. Its privileged location, close to the main business, shopping (Milla de Oro Golden Mile),
Room & Rates
Deluxe Guestroom - Innside Madrid Genova - 1

Deluxe Guestroom

1 Queen Bed
  • High Speed Wi-Fi
  • Hairdryer/Ironing facilities
  • Free minibar (soft drinks)
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Premium City View

  • One Twin Bed


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Innside Guestroom - Innside Madrid Genova - 2

Innside Guestroom

1 Queen Bed or 2 Double Beds
  • High Speed Wi-Fi
  • Hairdryer/Ironing facilities
  • Free minibar (soft drinks)
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Innside Madrid Genova
Plaza Alonso Martinez 3, Madrid, Spain 28004

INNSIDE Madrid Gnova strikes the perfect balance between its historic building and its modern facilities equipped with the latest technology. Its 65 rooms offer comfortable and unique accommodation, including 4 suites with natural light during the day, and great views.

The superior, personalised service at the INNSIDE Madrid Gnova enhancesthe enjoyment of this modern and charming hotel in Madrid.



  • New boutique hotel from INNSIDE by Meli in Spain
  • Professional and personalised service. Exclusive and elegant atmosphere. Pleasure and comfort 
  • Live a new travel experience and lifestyle in an international arena. Enjoy this incredible city

Based on 580 reviews
Submitted on 06-05-2016
The hotel has a great location, but is working with very little staff. If you go to the bar, you have to call and wait for someone to come and serve you. Sunday night when we were leaving the receptionist was a very rude girl. We had a taxi reserved and as we were late we called before so she canceled it, she did not canceled the taxi so we end up paying the waiting time. The rooms are ok but the hotel is not near 4 stars as advertise.
from Winston Salem, North Carolina
Submitted on 16-05-2016
We were at the hotel as part of a group, which one would then think, would be controlled and assured of good service. (Our tour manager was active amongst us.) We were there for three nights. It is well located, no question. Room service was sparse, the last day we received nothing. The included breakfasts were very disappointing. Coffee was difficult to get and the selection was meager. And, when they opened the doors (we were there at opening), most food was not yet put out. It was a mixture o... Read more
Submitted on 21-05-2016
Great room! Including: Wifi; breakfast; clean; one block from metro station; close to restaurants. I had a delightful time site-seeing in Madrid with this hotel as a base. My stay was part of a top quality Road Scholar tour.
from Preston, United Kingdom
Submitted on 29-05-2016
We stayed in this hotel when we went to Madrid to compete in the rock n roll half marathon. We couldn't have asked for more - special running t shirts, sports drinks, energy bars and water were all provided along with late check out which proved a tremendous help. We would highly recommend this hotel.
from Scottsdale, Arizona
Submitted on 03-06-2016
My wife and I stayed three nights at this hotel as part of a small group Discovery tour with Gate One Travel. The location is an ideal one with shops, restaurants, and tapas bars galore all around. The beds were comfortable and the Internet was very good. The service and staff were very good as well. We liked this hotel and would stay there again.
from Giannitsa, Greece
Submitted on 12-06-2016
Wonderful hotel, great helpful, stuff, great location everything in a walking distance, very good breakfast , free non alcoholic drinks, a metro station just in front of it, very nice view from the roof garden and very nice place to have a drink
from Bedfordshire, United Kingdom
Submitted on 14-06-2016
From 'check-in' to 'check-out' we had an excellent experience delivered by the hotel team. Formalities were dealt with efficiently and numerous requests for recommendations on Madrid 'sights' and excursions were always answered with helpful information. Our rooms were well decorated and clean and with all the amenities now expected including WiFi (inclusive in our tariff), a good selection of toiletries and TV. A welcome 'bonus' was the free soft drink mini bar. Spanish public transport is excel... Read more
Submitted on 18-06-2016
This hotel is very well located and you can walk to all of Madrid's landmarks. It's also located very close to a subway station, which is a very convenient way to get to downtown or even to and from the airport. The hotel is in an old building, but it has been completely remodeled and all the spaces inside are comfortable and well designed. On top of everything, the rates are very reasonable and the staff is very nice and helpful. It was a great experience staying here.
from midlands
Submitted on 20-06-2016
We arrived late evening at the hotel and we received a lovely welcome, however we were told that we had only booked an inside room which has no window. We had to upgrade to have a window in our room, but we were told it comes with a free mini bar. The room was large and did have a window with some day light, the mini bar has only soft drinks so don't be fooled! The room itself was spotless and had a wonderful large comfy bed. The bathroom looked good, until we saw the shower! The shower was dirt... Read more
Submitted on 10-07-2016
I booked this 2 days prior to my trip because I've had good experiences with Melia before. So happy I did. The check in was great - fast, friendly and with local, late night recommendations. My room was larger than expected and very well appointed - beautiful bathroom, good toiletries and decent bed with a safe, TV, and a soft drink mini bar which was appreciated. They have a sweet little terrace, handy for pre dinner drinks. Again, lovely staff at the bar. Clean, comfortable, nothing is t... Read more
from Hong Kong, China
Submitted on 14-07-2016
We have reserved a premium city room for two nights, the check-in time should be 2pm but when we arrived at noon, the front desk staff said the room is already ready so they let us in 2 hours earlier. Thank you for the instant arrangement. The front desk staff gave us a warm welcome, share maps with us and introduced attractions around Madrid to us. They were so helpful and considerate. The room is spacious, with two floral arrangements inside. Everything included in the mini bar is for free.... Read more
from Singapore, Singapore
Submitted on 15-07-2016
Slight hiccups at online reservations, which was resolved on check out. Overall value for money and within walking distance to the key attractions. Free soft drinks and water at the minibar was a nice touch.
from Ljubljana, Slovenia
Submitted on 19-07-2016
Good location in city centre. In very nice building with big rooms and great bathroom. Nice amenities! Bar is nice and service is also good. Breakfast was the disappointment for me for the hotel of this level and price. I expected more variety and quality of choice. Since I travel quite a lot for business I like to have good breakfast for great start of the day. Overall the hotel is good choice for business travel.
from Orlando, Florida
Submitted on 26-07-2016
The room was extremely tiny, not the right choices for traveling friends. It has a great façade and excellent location. Would recommend it for couples. The stuff was excellent and helpful. Would go back again.
from Atlanta
Submitted on 05-08-2016
As a frequent visitor to Madrid, I've stayed in many properties, including many of the city's five star deluxe hotels. The Innside Genova offers an excellent product in comparison. Not only is it affordable but its location is fantastic! The professional, efficient, and friendly staff make staying there an absolute pleasure.
Submitted on 14-08-2016
Me and my partner recently stayed at innside. This hotel was perfect for us! Helpful and friendly staff who couldn't do enough to make our stay comfortable, excellent location, great city views, clean and tidy room of a perfect size for us. The staff gave us some excellent recommendations of places to eat and drink around the city too. Would definitely stay again!
from Dundee, United Kingdom
Submitted on 27-08-2016
Nice clean hotel close to the main attractions of Madrid. City view room was very nice indeed. Good breakfast and attentive staff, although bar service was slow during my visit. Reception staff both at check in & check out were brilliant.
from Hanover, New Hampshire
Submitted on 30-08-2016
I very much enjoyed my stay at INSIDE Madrid Genova. The service was friendly and prompt, my room was comfortable and the hotel is situation in a very convenient location. I will stay here during my next visit to Madrid.
from Liverpool, United Kingdom
Submitted on 01-09-2016
I spent a long weekend at the Innside Hotel, with my friend for my birthday. We had a lovely time. The staff were friendly & welcoming.The location was ideal and opposite Alonso Martinez metro station (about 20 minutes from airport) as well as a beautiful fountain. The breakfast was set in a lovely room with a skylight. Food was delicious. Rooms clean and comfortable and quiet, considering hotel is on a main road. great shower!Beautiful rooftop seated area but not serviced. I bought a coffee and... Read more
from Manchester, United Kingdom
Submitted on 04-09-2016
Stayed here last year. Wonderful experience. Great location, convenient for major attractions and airport. Stayed in a premium room with two huge windows with views of Alonso Martinez plaza. Avoid all rooms except premium city view, unless your budget won't stretch.
from Kamp-Lintfort, Germany
Submitted on 20-09-2016
The Innside Madrid is a very nice Hotel in the Center of Madrid. In the Lobby we were welcomed from the very friendly personal at the reception.Rooms are not very big, but clean and friendly. For a Trip to Madrid it is a very good place to stay On the top of the Hotel there is a terrace, unfotunatly no bar. If the melia Group would change this it would be for me a very very good place to stay in the capital of Spain
from Maryland
Submitted on 26-09-2016
After a long flight to Madrid from the U.S., we arrived at the Innside Genova too early to check in. Marina, who was reception that morning, let us hang out in the lounge and check-in a little early. She knew how tired we were. I had booked the Innside through a third-party travel broker and had some difficulty changing my reservation when I had a change of plan. Again, Marina was immensely helpful and went out of her way to accommodate our change. While the Innside is a really lovely h... Read more
from Sydney, Australia
Submitted on 04-10-2016
Had a very comfortable stay in this Hotel. the location is ideal - close to Metro and the town centre. Apart from the price being slightly higher than other 4 star hotels in Madrid, the quality and service offered was excellent.