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Hotel Arosa

Madrid, Spain (MAD)

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Based on 1192 reviews
Room & Rates

Standard Double Room

1 double bed
194-sq-foot (18-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Double Room (Not refundable)

1 double bed
172-sq-foot (16-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Room

Double Occupancy
Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
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Double Room (Japanese Style)

1 queen bed or 2 single beds
172-sq-foot (16-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Japanese Room

2 twin beds
Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
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Double Room (Plus)

1 queen bed
215-sq-foot (20-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Single Room (Not refundable)

Single Room (Not refundable)

1 twin bed
97-sq-foot (9-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Twin Room (Not refundable)

2 twin beds
172-sq-foot (16-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Single Special Summer Free Breakfast

1 twin bed
Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
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Standard Summer Special Free Breakfast

1 double bed or 2 twin beds
Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
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Standard Twin Room, 2 Single Beds

2 twin beds
172-sq-foot (16-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Single Room, 1 Single Bed

Single Room, 1 Single Bed

1 twin bed
97-sq-foot (9-sq-meter) soundproofed room with city and courtyard views

Entertainment - Free WiFi and satellite channels
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details
Hotel Arosa
Salud 21 Edificio Gran Via 29, Madrid, Spain 28013

Rooms
Make yourself at home in one of the 126 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Enjoy a bite to eat at a coffee shop/caf, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has facilities measuring 431 square feet (40 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge during limited hours.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14,30 for adults and EUR 14,30 for children (approximately)
  • Airport shuttle fee: EUR 12 per person (one way)
  • Airport shuttle fee per child: EUR 12 (one-way), (from 0 to 18 years old)
  • Pet fee: EUR 17.28 per pet, per night
  • Late check-out fee: EUR 45
  • Rollaway bed fee: EUR 37.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1192 reviews
from Haddington, Scotland, United Kingdom
Submitted on 18-05-2016
My initial impression of this hotel was not great, it is central but right on one of the busiest streets in Madrid and I was a little worried about noise. We entered via a small, not very attractive side street and the reception area was unremarkable. The staff were friendly enough but it wasn't the warmest of welcomes. We were allocated two rooms on the 7th floor, the hallway was dim and a bit grubby and I was once again left a bit worried. However when we entered the room it was spacious, ligh... Read more
from Drogenbos, Belgium
Submitted on 19-05-2016
Great location but the rooms are dated. Dated bathroom with leaking showerhead, toilet flushing was an experience as the water keeps running. Fridge was locked and couldn't open safe. Cleaning people quite noisy in the morning.
from Barcelona, Spain
Submitted on 21-05-2016
Good location close to gran via, chueca y sol, however the quality of the room and hotel gym wasn't up to standard of a supposed 4star hotel. In room, TV was at least 15years old and bathroom smelt of sewage at times.
from Hyderabad, India
Submitted on 21-05-2016
Just off the gran via where you are at a walking distance to all shopping, eateries and the station gran via. You will take 5 to 7 minutes to walk to the sol center and plaza mayor is 2 minutes walk from there. You can walk down to the shopping street, opera street and royal palace too just 10 to 15 minutes away. The best part was the sumptuous breakfast. Lip smacking!! Ask for a big room though if you are sure to spend a lot of time in the room.
from Oviedo, Florida
Submitted on 22-05-2016
I selected this hotel because of it's central location. Also because it is on a quiet side street. However, our room #509 is to be avoided. It is on the Main Street and the level of noise is beyond acceptable. The room was small with the toilet on one side of the room, it was enclosed, and the sink and shower on the other side of the room also enclosed. It had large windows for light and air, but the street noise made it impossible to keep open at night. Even though we got there early, 8, ... Read more
from Greater London, United Kingdom
Submitted on 29-05-2016
The location is excellent, (3 mins walk to Gran Via metro) and Madrid is very easy to travel around on the metro and buses. Its a modest hotel with perfectly good facilities and an excellent selection at breakfast. The bar/lounge is spacious with lots of sofas, and as a woman travelling alone I felt quite comfortable having a drink there as there are other female tourists and couples around. The staff were friendly and helpful (it does help if you speak Spanish) and gave me a late checkout, offe... Read more
from Broseley, United Kingdom
Submitted on 05-06-2016
The hotel is a short walk to a number of tourist destinations and the Madrid city bus tours have a stop opposite the hotel. The room was comfortable and the air conditioning worked a treat. Staff booked a taxi from our return journey to the airport.
from
Submitted on 04-07-2016
I asked for little help, but they just gave me one word "no " . My stuff got stolen in the hotel, I asked for keep the video few days ,they said we can only keep one day. They r cold blood. I asked for call the police for me, they didn't care about this anymore....only ask me to pay the telephone fee . Only less than 1Euro. What's wrong with them ? They came from hell ? I won't call them human beings.
from Orlando, Florida
Submitted on 10-07-2016
Pros: good buffet breakfast, helpful housekeepers, maintenance man, and restaurant staff. Location good for transportation and shopping/ restaurantso. Cons: Rude front desk staff (July 1, 2016 pm); filthy hallway carpets; one outlet in bedroom and none by the bed; bed is 8 inches from floor and one keeps hitting shins with corners of bed frame; lousy TV reception; no CNN and only 2 channels in English; dangerously slippery tub; tub glass partition only covers half of tub getting mat and floo... Read more
from Zaandam
Submitted on 10-07-2016
We went for a city trip to Madrid in Hotel Arosa. The most important reason was the 4* and the location in the middle of Gran Via and Calle Mayor. It was a very good choice. They fulfilled the expectations of comfort and friendliness. But above all the location was perfect. All interesting locations could be done by foot. Only 40 min. form the airport with the subway we found our hotel approx. 200 meters from Gran Via Station. Good breakfast (not extremely good but fair). Nice and clean rooms, e... Read more
from
Submitted on 12-07-2016
Just steps away from the bustling Gran Via, this lodging is ideally a quick walk away from food and multiple metro stations. The rooms were air conditioned, clean, and polished with a great view of the city. There is even an affordable airport shuttle service that picks you up from right outside the hotel every hour at the five. Only "con" to this lodging is that if you require quite to sleep, you will definitely need to keep your windows closed (since Gran Via never sleeps)
from UK
Submitted on 18-07-2016
Stayed two nights here and was very happy with the hotel for the price we paid. Very central, within walking distance to Puerto del sol and obviously on gran via street, where you can get the hop on hop off bus (which i would recommend to see the sights of Madrid). Lots of bars, restaurants, clubs etc all nearby. The room it self was a little dated, but more than adequate, large bathroom with a powerful shower. Room had a safe and we requested an iron/board which was with us in 5 mins. Breakfas... Read more
from Ko Samui, Thailand
Submitted on 23-07-2016
When we arrived at our hotel we were really surprised. It was very clean and in a great location. The staff were OK friendly. You have the Main Street just off the hotel, it was not very loud though. It's also got the metro around the corner and the hop on hop off bus is across the street. The room was spacious and comfortable. Could do with an extra pillow. The breakfast was also good, it was a buffet.
from london
Submitted on 30-07-2016
The hotel location was great. The room and buffet was ok. The customer service was ATROCIOUS. There was a mistake with our room, no fault of mine or my travel supplier. The hotel staff were rude and not accommadating. I asked for a different room the receptionist guy said there was no rooms at all left. When I was not having it he said "what do you want me to do draw you a room." Then I lost my calm side. When I called my travel supplier suddenly there was a "reserved room" available only for ... Read more
from Melbourne, Australia
Submitted on 03-08-2016
We recently visited Madrid for 3 days as part of a tour of Europe for our honeymoon. What a fantastic location this hotel is situated in, right in the heart of the city. The check in was quick and easy. We did not have breakfast in the hotel, but the restaurant looked nice. Many people said that it is noisy when I checked reviews before staying, we did not have a problem with the gran via noise at all and we were on a street facing room. The room was of a decent size (for Europe) and kept quite ... Read more
from Hoofddorp, The Netherlands
Submitted on 06-08-2016
Excellent hotel for city trip. Hotel looks slightly outdated but rooms are nice, sound proof against traffic noise and beds comfortable. Excellent airco, makes absolutely no noise and keeps the room cool. Breakfast is more than adequate. Staff has been very friendly throughout our stay
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