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Magic Cristal Park

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Based on 2185 reviews
Room & Rates

Standard Room

  • Two Twin and One Sofa Bed
Digital channels are offered for your entertainment. A hair dryer can be requested. Air conditioning, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Single Room

  • One Single Bed
Digital channels are offered for your entertainment. A hair dryer can be requested. Air conditioning, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Standard Double Room

  • One Double Bed
Digital channels are offered for your entertainment. A hair dryer can be requested. Air conditioning, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Family Suite

  • Two Twin and One Sofa Bed
Digital channels are offered for your entertainment. A hair dryer can be requested. Air conditioning, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Family Room

  • One Double Bed
  • Two Twin and One Sofa Bed
Digital channels are offered for your entertainment. A hair dryer can be requested. Air conditioning, a safe, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

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Magic Cristal Park
C/ Rufaza, 14, Benidorm, Spain 03500
  • 24-Hour Front Desk
  • Billiards
  • Coffee Shop
  • Concierge Desk
  • Currency Exchange
  • Elevator / Lift
  • Indoor Pool
  • Kiddie Pool
  • Multilingual Staff
  • Night Club
  • Parking (Fee)
  • Poolside Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2185 reviews
from Londdon
Submitted on 01-06-2016
Arrived at the hotel check is was very quick and straight forward, rooms are spacious have all the basics the TVs even has English channels which is a bonus there was complimentary orange/ water & cava in the room which is a nice touch and a fridge to keep it in ,always hot water for a bath/shower. After the first night we asked to change rooms as air con was not working as the hotel was fully booked they could not change rooms but got the air con working ( just ) was very noisy so could not hav... Read more
from Warrington, United Kingdom
Submitted on 01-06-2016
Spent a weekend here with a group of friends on a girly weekend, and it's safe to say I wouldn't rush back. The hotel is situated in the old town, bit of a walk to the main bars but not too bad and heading down the beach front means you can stop off for drinks on the way. The rooms were a decent size, very dated and basic but clean. So clean that the smell of disinfectant is everywhere! The views are non existent but we were there for such a short time it didn't matter. The food, less said a... Read more
from West Midlands, United Kingdom
Submitted on 02-06-2016
this is one of the best hotels for service i have had in years the hotel is basic but comfortable very clean excellent maid service couldnt be faulted the food was exceptional english breakfast every day a very varied menu with plenty of chice for english people kids were made really welcome they even arranged a birthday party for my granddaughter will be going there again
Submitted on 04-06-2016
We stayed here 4 adults and 2 children the hotel is dated but very clean can't fault the maids rooms cleaned daily and the smell of disinfectant shows how clean they are. The hotel has 2 restaurants one for Spanish and one for English we ate in both, and was never stopped once from eating in the Spanish one, the Spanish can be very rude and do like a good stare and think they own the lifts, they are in that much of an hurry that they shut the door on my 7 yr old as we were entering let's just sa... Read more
from west yorkshire
Submitted on 05-06-2016
staying at aqua rock we twice booked to go for lunch when visiting the old town the food is the same standard as ever very good stayed in this hotel many years ago it is very clean and friendly but if you want to sit outside the hotel for a drink it tends to be very noisy because its on a busy road
from Doncaster, United Kingdom
Submitted on 08-06-2016
The hotel is 5 minutes from the Centre of the old town of Benidorm and 8-10 minutes to both Lavante and Pointente Beaches. Check in went smoothly. The room was clean and tidy if a little out dated, but we understand that the hotel is slowly working its way through the rooms, redecorating. They had aircon, fridge, kettle and free wifi. There is a safe which is paid for at reception. The main downside to our room was that ir was directly facing a school. Going out onto the balcony you are con... Read more
from Leeds, United Kingdom
Submitted on 10-06-2016
Brilliant hotel just wish you could be guaranteed a balcony, even if you have to pay that little bit more. Park views are lovely,food is good too, very close to old town where the tapas bars are. We have been several times and will be going again,also good that you can use the amenities of the other hotels in this group.
from East Anglia, United Kingdom
Submitted on 29-06-2016
My partner and I are flying our next Saturday to stay at this hotel, after a very tough 2 years (I've been recovering from a car accident with damage to my back), we are looking to celebrate our 5th anniversary. Really want a good sized quiet room as I struggle to sleep at the best of times, a good view and definitely a balcony. Any tips on what we could ask for would be so very appreciated.
Submitted on 30-06-2016
Visited this hotel for 10 days and all I can say is disappointing! The most frustrating thing was the bar staff down on the 0 floor they were very rude when you gave them your all inclusive card when you had your drink they would just snatch it out of your hand and slam it back on to the table! If they knew you were English and you were next in the que they would look at you and go and do something else before serving you! Also I would say it was a 10 minuet wait for that bar as the que was so l... Read more
from Stoke-on-Trent, United Kingdom
Submitted on 30-06-2016
we stayed at this hotel for 10 nights and altogether there was 8 of us.The reception was good they told you all about the hotel and what you could do but the rooms were poor the toilet smelt like horrible we had no balcony the air con wasn't very good and they were very out dated. The food was okay breakfast was the same every day but dinner and tea were good the English and Spanish were supposed to be separated but Spanish came in the English restaurant and we weren't aloud in the Spanish . T... Read more
from robbedRobbed
Submitted on 30-06-2016
just home on tuesday night from 7 days here check in super fast and friendly room super clean view not clever but room only for sleeping in headed up to the roof top bar for a couple of slushes from the bar plenty seats and tables on the roof top bar 2 dining rooms one more british one more spanish used both always something for eating lots of choice night time popped down to the magic cafe which is down stairs mostly english entertainment but some spanish guests used it also charlie the en... Read more
from Newport, United Kingdom
Submitted on 01-07-2016
Stayed at the Cristal park for 14 nights, Check in was quick and we were given a room on the third floor, No view only the room opposite, So you really couldn't open the curtains!!, We asked if we could have a different room as the fridge wasn't working the toilet seat was broken and the shower curtain was hanging off, Without any fuss we were given a room on the fifth floor with a balcony overlooking the park, It was excellent,Two TV's in the room!! and air conditioning, As to the rest of the h... Read more
Submitted on 02-07-2016
Stayed in this hotel for one night had to be moved . Hotel was not suitable for kids and needs very up dated after paying a lot of money to go away with my family this hotel was not worth and wasn't what thomas cook had showing and has for the games room we could have stayed at home and the kids could play on their on computers
Submitted on 03-07-2016
I have been to this holiday before with my boyfriend but his year I went with my sister and we have had the best 7days ever . The big things for us that stands out so much magic cafe because it is not always the same every night because that would be boring, I have to give the biggest most deserving shout out is to Charlie he does his most best to keep everyone happy. And Marc he makes the nights good aswell as always. The food was ok but some nights the food seemed not enough flavour but the ... Read more
Submitted on 07-07-2016
Booked this hotel for 6 adults and 4 children after reading mixed reviews and would definitely side with those who rated it poor. The check in was ok and we were given 2 rooms on the 4th floor and 1 on the 5th. Room 401 had a terrible smell from the toilet which was masked by cleaning products but the rooms were spotless and cleaned everyday. The rooms are dated and in need of some repair. Room 402 had no working lights and a broken toilet seat and a bed which was taped together. These 2 rooms a... Read more
Submitted on 07-07-2016
Food Hall stinks of fish and is very off putting while Tring to eat . Rooms really are terrible Spanish orientated in a obvious way English made to feel very unwelcome. Excellent location. Check in is very slow. The biggest problems here is the divide in Spanish and English the Spanish are rude obnoxious and arrogant they will think nothing of knocking your kids over to the ground just to get the lift quicker or nick your table at the pool while you go toilet even if your stuff is there. Magi... Read more
from Binche, Belgium
Submitted on 08-07-2016
Thé bad was to small for a couple, it's was not à really room , thé breakfast and thé others dîners were good but it's not easy to have fresh soft drinks, thé wifi is not very good. Thé hotel is good situate in thé centrum and thus easy to gi shopping and not far from thé sea
from Stanley, United Kingdom
Submitted on 10-07-2016
Have stayed here before and hotel has improved, food very good n cleanliness is good, staff are pleasent, hotel is situated very close to old town for those liking this area, entertainment is ok, restaurants are very good and plenty selection of food with dif.ferent dishes each night
from newcastle upon tyne
Submitted on 11-07-2016
We have just checked in for our Honeymoon, and all I can say is FANTASTIC, we booked a promo room and they have upgraded us to a master double, we have a huge balcony with our own private sunbeds, looking one way to the sea, and the other to the mountains, room is spotless and air con is nice and cool,we can use all other hotels in the chain, so we are off down to the magic cafe now for a drink staff are friendly
from Belfast, United Kingdom
Submitted on 15-07-2016
Hotel was very busy..queuing for the reception was an experience in itself ...queue nearly out the door at different times of the day....hall ways were bright and first impressions were very good....went into room my husband and I looked at each other in disbelief. was a dump. Brown walls blue/grey ceiling with a light that was like something out of a hostel or an abandoned house the antique pine wood in the room was worn done years ago. The electric cord for the bedside light ran acro... Read more
from Glasgow, United Kingdom
Submitted on 19-07-2016
Entertainment rubbish my 16 year old boy and 14 year old daughter had to share a bed food not the best hotel had a lot ov spanish and they were catered for better than us very hard to get a sun bed and the sun will dissappear about 3 o'clock
from Middlesbrough, United Kingdom
Submitted on 22-07-2016
Cristall park is an old hotel which does need updating BUT the reception staff are all friendly. A YOUNG MAN ON RECEPTION CALLED DANIEL SPEAKS FLUENT ENGLISH nothing was too much trouble HE IS EXCEPTIONALLY PROFESSIONAL AND POLITE! The rooms and hotel are spotless FOOD IS MUCH BETTER THAN OTHER 4 STAR HOTELS IN BENIDORM. ! English bar and entertainment next door called magic café. Anita is the bar lady who is English and very welcoming Charlie and Mark are the English entertainers who go all... Read more
from Bristol UK
Submitted on 26-07-2016
My partner and myself arrived at midnight and were greeted with the police arresting a lad (English unfortunately) inside the hotel. Not a brilliant 1st impression as you can imagine. The hotel reception staff were more concerned with this than us and we were left standing for a good half an hour before even being acknowledged! When we were it was by Anita an English lady who works there she apologized and got us a free bottle of fizzy plus some much needed water!! Ok the night reception man did... Read more
from Cavan, Ireland
Submitted on 26-07-2016
When we walked in we were a bit shocked to see the crowd at the front of reception. But staff (especially Maria) were very friendly. We had the presidential suite on the 6th floor for 5 people, spacious 2 bed room place with AC, 3 televisions with some English channels, bathroom with jacuzzi, big sun terrace with 2 sunbeds. Swimming pool at 7th floor and very handy for pool and bar facilities. Rooms even though bit old are cleaned everyday. Good variety food in 2 restaurants and fresh hot food m... Read more
from Lurgan, United Kingdom
Submitted on 27-07-2016
Arriving at midnight so over run with Spanish guest not enough information giving at reception handed key card to room that was it found lift walked into our room could have cried basic but clean no balcony and aircon that sounded like a train didn't sleep at all next morning work up by road works which started at 7.00 Went down for breakfast it was cold and horrible everything was all over the place tea at one side milk at the other so by the time u got ur tea and toast every thing else was un... Read more
from cleveland england
Submitted on 27-07-2016
First night of arrival was put into what can only be classed as a dump. Thought faulty towers was bad this was even worse. Went to reception and complained had to wait until the next day to be able to be put in another room. There was no balcony had to upgrade for this we were told by reception. The next day when we were allocated a different room the shower was broken, the bath taps were broken, tiles were cracked and the ceiling was false to an air duct which you could see straight out of. Thi... Read more