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Based on 378 reviews
Room & Rates

Standard Double or Twin Room (Breakfast Excluded) with Bath

  • One Bed
This room features views of the pool from the comfort of a balcony. Wireless Internet access (surcharge) keeps you connected. The private bathroom has a bathtub or shower, as well as a hair dryer. Air conditioning, a safe, and a direct-dial phone are included. This room is Non-Smoking.

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Avenida Andalucia 2, Benidorm, Spain 03502

Hotel Features.
Joya features a coffee shop/caf and a bar/lounge. Room service is available during limited hours. Recreational amenities include an outdoor pool. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include tour/ticket assistance, laundry facilities, and currency exchange.

133 air-conditioned guestrooms at Joya feature safes and windows that open. Balconies offer pool views. Bathrooms feature bathtubs or showers and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer direct-dial phones. Rooms also include blackout drapes/curtains. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.


  • All guests staying in hotel guestrooms must be registered with the hotel.
  • In accordance with national/local laws, air conditioning will not be available from 1 July to 30 September.

Based on 378 reviews
from Barnsley, United Kingdom
Submitted on 15-05-2016
This hotel is not as far as what other reviews have stated. Although it is on a main road there was no noise from traffic. Good clean tidy room with comfortable double bed. Maid came every day.. Bedding changed once in our week. Towels changed everyday. The pool area was immaculate and pool very nice although the sunbeds were quite hard. But this hotel is 2 star and you get what you pay the end I've no complaints at all about this hotel for the amount we paid.
from Bolton, United Kingdom
Submitted on 18-05-2016
We had a weeks stay in May I had read reviews on this hotel so wasn't expecting the best. The hotel was lovely and clean room was cleaned everyday fresh towels everyday. The food was basic not a great choice but what was there was cooked well could have been a bit hotter, did tend to cater for Spanish taste more than English but there was always something you could eat. The hotel is about a 10 minute walk to the old town and a15 minute walk to the new Town. Slept well even though there was a m... Read more
from durham
Submitted on 23-05-2016
Stayed here 14th of May for 4 nights with family. Seventh stay at benidorm. hotel itself is very good and clean and staff very helpful. Room cleaned every day but the location is bad. You have to walk for ages to get anywhere so I would not be staying here again because of that. It is a very loud hotel on a night with our room being above a older peoples spanish disco every night. It is catered more for the Spanish and in a more spanish area if you like to be more near the English area don't boo... Read more
from Liverpool
Submitted on 24-05-2016
It is a very clean hotel and the staff need to be commended for that. It's a pity they can't be selective about the guests, the majority of whom are over 50. It must be their advancing years that cause them to be so noisy with the shouting, doors slamming and dragging things along corridors in the early hours. I would expect such things from 20 and 30 year olds. One poor old dear was singing the same 4 words from a song over and over again at 6:00am after coming in after a night out and her par... Read more
from Alloa, United Kingdom
Submitted on 02-06-2016
We are just back from a 9 night break in Benidorm and stayed at this hotel. Overall we had a brilliant time. Slight downside was being dropped off at the bank opposite the hotel, so had a few minutes walk to the hotel but it's right in front of you. A large staircase to climb up to at the front of the hotel but they do have a flat entrance around the left of the hotel. There is also a lift from the cafeteria floor level to all levels of the hotel, the lifts are a touch small but can easily fit ... Read more
Submitted on 10-06-2016
Just back from our first time holiday in Benidorm. (3rd - 10th June). We chose a double room when staying which is two single beds. This hotel is an average hotel very clean and the staff on reception are nice. None off them speak fluent English ( not when we were there anyway) but they managed to understand us. The major letdown off this hotel for me personally was how thin the walls were you can hear absolutely everything! I was woke up a few times every night we stayed which wasn't what I ... Read more
Submitted on 15-06-2016
Just come of couples holiday to Spain Benidorm and stayed at the hotel joya must I say wat an excellent hotel value for money . Only let down is two single beds in the room would have been better with a double bed but overal good .Rooms were cleaned daily breakfast was included with the price and the choice given was excellent, swimming pool was provided which was excellent always clean and excellent facilities. Staff was very helpful and always there to help with any problems I would defiantly... Read more
Submitted on 26-06-2016
This hotel is great location 15mins walk to old town and20 mins to square were all bars and night clubs are the hotel rooms are clean staff friendly, breakfast was continental and dinner was more for Spanish but it's a Spanish hotel would stay there again
from Nottinghamshire, United Kingdom
Submitted on 27-06-2016
Stayed in the Joya for 4 days as a last minute holiday. For me the location was ideal. Far enough away from the busy night life but only 10 mins walk to the centre and 15 minutes to the old town. Hotel Joya is basic but very clean, we ended up having a room over looking the pool after asking to change rooms initally and there was no issue at all from the staff. I'd stay here again if i returned to Benidorm.
from Nottinghamshire, United Kingdom
Submitted on 01-07-2016
Had a 5 day break on the 25/06/16 staying at this hotel , had a fab time hotel is clean pool is fab lots of Spanish holiday makers there at the same time which was fine food was great if you like Spanish food which we do My only criticism is it's far from main town of new Benidorm but a taxi back home at night costs 6 to 8 euros Nearer the quieter area of the old town which is great for shops and bars and the beach
from Leeds, United Kingdom
Submitted on 04-07-2016
This hotel is so clean and nice. Staff are great. Love the location. 10 minutes walk to the old town. We go room only as we like to eat out in different restaurants, so can't comment on the food. Hairdryers in the room. Pool view is lovely. Will be back again.
from Watton, United Kingdom
Submitted on 10-07-2016
Stayed here recently on a stag do with a large group. Rooms were excellent, cleaned daily much to our surprise. Close walk to restaurants and the Benidorm square or only 6 euros in a taxi. Bar food wasn't too bad for just a snack around the pool during the afternoon if not plenty of restaurants within short walking distance. Not a bad word to say.
from Edinburgh, United Kingdom
Submitted on 11-07-2016
Hotel itself good and in decent area but son was assaulted by nightshift security for knocking apartment door to get in,heard other people complain about him and his power hungry attitude..when complained was told manager out and would pass it onto him...convenient......
from London England
Submitted on 11-07-2016
Stayed in July 2016 as a group of 6 rooms clean nice size balcony we were located at back of hotel so view was of block of flats.air conditioning poor. The hotel is located in the middle of a Spanish residential are and costs around 6_7 euros to take you to the square. The pool is very nice and clean the bar serves nice drinks and lovely toasted sandwiches baguettes and pizza. The staff are very helpful and friendly. My only complaint is the breakfast which we tried once and didn't retur... Read more
Submitted on 20-07-2016
The Hotel Joya is in a great location and only a 10 min walk from the main Benidorm beach. The staff at the hotel are very friendly and helpful, the hotel is very clean and the rooms are cleaned out on a daily basis and you get clean towels everyday. The only downside for me is that the walls are paper thin were you can hear everything that is going on and because the hotel is on a busy road the traffic noise goes on until the early hours of the morning that's the only reason I've given a three ... Read more
Submitted on 21-07-2016
We stayed in the hotel for a week the staff were as friendly as they could be whilst trying to understand us and no one spoke great English. I only heard 3 or 4 groups of british guests, was quite uncomfortable and the entertainment again was in Spanish. We stayed on the 4th floor which seemed to only be used for disabled people apart from us. We were amongst the loudest most inconsiderate guests ever. Couldn't say to the staff to move us due to the broken English. 2 groups of people over the we... Read more
from Limerick, Ireland
Submitted on 22-07-2016
Stayed there in april 20 to 28. enjoyed it very much. Its away from all the hussle and bussle of the main noisy areas.You get a good nights sleep. Rooms are nice and clean. They are cleaned every day which was a nice surprise compared to other places we have stayed in other parts of spain.Pool side is nice and clean. Staff are friendly but not very good english well you are in spain. Nice stroll down to town centre 10 minutes but who is in a hurry its holiday time. Have to say i would stay there... Read more
from County Limerick, Ireland
Submitted on 26-07-2016
Staff were friendly and helpful,a good 10 min walk to old town and 15 to the new town.pool is clean but is deep.Bus stop 1 min walk takes you anywhere ???,rooms are basic but are kettle or anything but coffee and tea available in the cafeteria downstairs.Didnt get the breakfast option so can't comment on that.
from Leeds, United Kingdom
Submitted on 08-08-2016
Spotlessly clean hotel inside and out, lovely pool and outside area and friendly staff. A short walk to the main night life. We will definitely be going back, perfect location for a family with kids not far from the beach and a short bus ride to aqualandia. A really good value for money hotel.
from Belgrade, Serbia
Submitted on 08-08-2016
Good location, nice and comfortable rooms, clean, has a pool, nice view, supermarket across the street. Cleaning every morning, fan, air condition. Only no free wifi in the rooms. I recommend the place!
Submitted on 09-08-2016
This hotel is a lovely hotel and is clean a tidy. We had a two night stay for 11 guest and everyone had not a bad word to say about this hotel. It's very close to the main town 10min walk. Food in the hotel is of good standard there is a supermarket and McDonald's across the road from the hotel. We went go karting and had a party bus pick up its was a good day out. I would stay at this hotel again ???
from scotland
Submitted on 10-08-2016
Arrived at 1pm on Friday 05/08/16 was issued with room 117, twin room overlooking car park, spoke to ANDRES receptionist very nice, advised us to come back next morning and we were moved straight across landing to room 18, very nice overlooking pool, balcony very big, got wi fi on balcony due to cafeteria bar wifi free , just ask for code at bar, we stayed on H/B basis, breakfast very limited but more like continental very nice bread, and croissants galore, dinner was ok never went hungry. pool... Read more
Submitted on 23-08-2016
Why can I say about this hotel is came for a family holiday to find that this hotel had 2 party's of special needs people ok that was fine but what was not fine was when members of staff that was with the clients did not look after them and allow grown men to kiss and hug my daughter when she was sunbathing was not right.. staff are very rude especially if you are British cleaner was rude and the staff I'm the dining hall was also rude would I stay here again most definitely not would I recommen... Read more
Submitted on 31-08-2016
I cant fault this place, the staff are amazingly friendly, helpful and its super clean. The rooms get cleaned daily. Lots of families stay here spanish mostly, then english, french. Ive seen lots of complaints about food but it was always fresh, hygienic and plenty of people tucking in and filling their plates high. Drinks are reasonably priced. The only downside is its a bit far from the main strip (not the hotels fault)so I used taxis which are available everywhere in benidorm. It can be quite... Read more
from Alloa, United Kingdom
Submitted on 06-09-2016
We have just come back from a wonderful week at Joya in Benidorm. We also stayed at the hotel when the 2 parties of special needs adults were there and I have to say as 2 female sunbathers as us we had no issues with them at all. They actually added to our holiday with their singing and dancing. I would say to you if you had issues with the special needs parties then the staff looking after them were very approachable and would of dealt with any situations if needed. As for the staff, well th... Read more
from england
Submitted on 08-09-2016
15 of us have just returned Found the staff. Pleasant. The rooms adequate and clean. Yes its a walk to the strip but its a nice walk. Plenty of opportunities to stop and refresh on the way. Nice pool. However during the day our group did their own thing. I personally couldn't find a spare sunbed on any if the 3 days
Submitted on 14-09-2016
This hotel is very average and a good 10 minute walk from the beach and town. But for what you pay it's brilliant. It's very cheap and cheerfull. Can't go wrong with the staff. Very friendly and helpful and the rooms are clean. Pool not the best and the view was of a car park. But £100 between 2 for 5 nights you really can't go wrong :)
Submitted on 23-09-2016
Very dirty and unpleasant hotel to stay in. When we arrived, we had to pay for unhidden charges e.g wifi and use of safe which is usually free of charge in UK. Rooms were dusty, floors dirty and sheets in the bed wasn't changed regularly during our stay and towels weren't regularly cleaned either. Food was OK but wasn't freshly prepared. Staff are also rude and unhelpful. Wouldn't recommend this hotel whatsoever. By far worst hotel I've ever stayed in.
Submitted on 23-09-2016
About 25 minutes to the beach and 20 minutes to the square, it is fine if you're on the young side and can easily and happily walk everywhere. The room doesn't have a fridge or tea/coffee. The safe is ?20 for a week and the wifi in the room is the same. Free wifi at reception is perfect! Wouldn't say it was ideal for pensioners who may have problems walking great distances as it's pretty hilly too, renting an electric scooter is recommended. Staff are very friendly and welcoming. The food is s... Read more
from colchester, england
Submitted on 24-09-2016
loved the hotel, very clean, staff all lovely, food not up to much but eating out is cheap enough. don't except english breakfast they don't have it, toast ham and cheese did me most mornings. didn't hear any noise even if the other reviews said the walls were paper thin, we had room 211 that was over the pool, free wifi in lobby, room cleaned every day. we walked to old town several times and to the strip no more than 10 minutes each... we got a cab back from the strip at night between 6 - 7 eu... Read more
from england up north
Submitted on 25-09-2016
The hotel is very good for what you pay,the rooms are of good size and clean, in fact all the hotel is clean. The staff are all very friendly, we never had a problem getting a sun lounger at the side of the pool, the breakfast was basic but never had a problem to find something to eat, free wi-fi in the reception and cafeteria,all in all a very good hotel for the money you pay
Submitted on 28-09-2016
We have just returned from a five day stay here I must admit I was worried after reading some reviews but I was totally happy there clean every where fresh towels every day all staff friendly n helpful the strip is a ten minute walk but this was never a problem for us would return ??? only fault is the sun loungers were uncomfortable but just didn't use then simple ...
Submitted on 28-09-2016
Excellent hotel for the money. It is in a good location (about a ten/fifteen minute walk to the bars). It's very clean and the staff were very friendly. Would highly recommend it and will be booking to stay there again when I return to Benidorm
from Co Cork
Submitted on 28-09-2016
Just got back from the Joya hotel. Very clean hotel with friendly staff. We did not eat here as there are so many places to eat. It is about 10 min walk to Old Town and 15 to the new. Our room was overlooking the pool, a small basic room and it had 3 beds, so not much room if there had been 3 people in. The rooms were cleaned everyday and clean towels. I had taken earplugs so I heard nothing, but others said it was noisy.The café/bar was reasonably priced. A supermarket is a 3 minute walk wher... Read more
from Glasgow, United Kingdom
Submitted on 30-09-2016
the hotel joya is a fantastic hotel and is great value for money. we got a great nights sleep every night fresh towels and sheets every day.a great pool and friendly staff. central for both the old and the new town and a supermarket and café right on it's doorstep.the hotel joya is a gem of a hotel.
from London, United Kingdom
Submitted on 04-10-2016
Should be 3 star. Basic rooms but clean. Swimming pool nice and not too far from beach and all the madness. Great bar opposite Alec's. Would stay again. We were a group of six friends ages 50-60 years
from Birmingham, United Kingdom
Submitted on 22-10-2016
we was on the first floor pool view there was a lot of Spanish in the hotel which we had no problem with there was only myself and my husband English and a couple of scotch girls. the problem we had was on the sat when a double decker coach came full of black people I am not racist have a lovely son in law my problem was that they were loud the kids ran wild playing in the lifts day and night banging doors all hours blasting the music but the staff was really good they told them off. the room wa... Read more
Submitted on 29-10-2016
Stayed here earlier this year (June I think) for my cousins stag do ! Overall the hotel I would say is great value for money, whilst it was not the most modern or luxurious of hotels it was clean and tidy. The rooms are dated but the maids came everyday to make beds and empty bins etc. The pool and pool area were clean and got plenty of sun, Make sure you ask for a pool view room as the back of the hotel overlooks another hotel and there is not much view. The hotel drinks and food are fairly pri... Read more
from Dundee, United Kingdom
Submitted on 01-11-2016
Hotel was nice and clean, room cleaned every day if that what you wanted, food was not to my taste so only are a couple times in the restaurant,old town 10 mins and new town in easy reach, in a Spanish residential area so nice and quiet....the only thing I would say is that the walls are paper thin and you hear lots of banging in the day and night of people's doors..opening and closing,take earplugs and problem solved
from rotherham
Submitted on 04-11-2016
Stayed here for 4 nights, good location in between old town and new town. About 10/15 walk down to the beach front. We arrived around 10pm to check in, Andre was on the front desk not a smile at all, and this did not changed all our stay, if he was talking to staff he left you waiting very rude. The breakfast was very poor and we only went the first morning as it was terrible trying to get a table. Now the beds are a totally ridiculous I have never been in such squeaky beds you could not mo... Read more
Submitted on 05-11-2016
My wife and myself have just returned from a week at the hotel joya, rooms are very basic, they get cleaned everyday, the walls are paper thin and you can hear everything, i especially liked the bit where the cleaners beat a rug with sticks at 7.30 am, a great wake up call that!!!!!!, we paid for half board but the food was terrible, resulting in us going out to eat all week, about 15 minutes walk to the beach, costs?7 in a taxi if your round the square in Benidorm, like i say, very basic, but... Read more