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PortBlue Club Pollentia Resort

Palma de Mallorca, Balearic Islands, Spain (PMI)

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Based on 2038 reviews
Room & Rates
Room (village. 1 person)

Room (village. 1 person)

Single Occupancy
Features a private balcony

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator and minibar
Sleep - Turndown service
Bathroom - Deep soaking bathtub
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Room (Pollentia Maris. 1 person)

Room (Pollentia Maris. 1 person)

Single Occupancy
Features a private balcony

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator and minibar
Sleep - Turndown service
Bathroom - Deep soaking bathtub
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Village Plus

Village Plus

2 single and 1 sofa bed
344-sq-foot (32-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator and minibar
Sleep - Turndown service
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Room is accessed via exterior corridors
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Village Pure

Village Pure

2 twin and 1 sofa bed
344-sq-foot (32-sq-meter) room, balcony with garden views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator and minibar
Sleep - Turndown service
Bathroom - Partially open bathroom, shower, a hair dryer, and a bidet
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Maris Room

Maris Room

1 double bed or 2 twin beds
237-sq-foot (22-sq-meter) room, balcony with garden views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator and minibar
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Room (village)

Room (village)

2 twin and 1 sofa bed
344-sq-foot (32-sq-meter) room, balcony with garden views

Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator and minibar
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Suite

Suite

2 single and 2 sofa beds
474-sq-foot (44-sq-meter) room, balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator and minibar
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
PortBlue Club Pollentia Resort
Carretera Alcudia - Pto Pollensa Km 2 Puerto de Pollensa, Alcudia, Spain 07400

Rooms
Make yourself at home in one of the 508 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms have bidets and hair dryers.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 4 outdoor swimming pools and outdoor tennis courts. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort's 3 restaurants. Thirsty? Quench your thirst at one of the 5 bars/lounges or 3 poolside bars. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Alcudia? This resort has 7158 square feet (665 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9.90 per night (rates may vary)
  • Fee for wireless Internet in public areas: EUR 9.90 per night (rates may vary)
  • Airport shuttle fee: EUR 30 per person (roundtrip)
  • Late check-out fee: EUR 25
  • In-room safe fee: EUR 2.14 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is closed during November, December, January, and February.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Exterior Corridors
  • Fitness Facility
  • Game Room
  • Gift Shop on Property
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2038 reviews
from Coventry, United Kingdom
Submitted on 26-05-2016
First time at this hotel but I will definitely be going back. The whole hotel is spotless and very well kept. I stayed in a Maris room and again it was spotless. It wasn't a massive room, but certainly sufficient. I could hear a slight noise from the main road, but it certainly didn't disturb my stay and I'm a very light sleeper. It has a large family pool which is a bit on the cool side and a smaller adults only pool. Plenty of sun beds available and I didn't find that people "reserved" them ... Read more
from Hebden Bridge, United Kingdom
Submitted on 28-05-2016
A very pleasant holiday. The facilities, restaurants, pools, are very good the staff are very attentive and helpful. A very sport oriented (Cycling) place. There is a self contained spar equipped with numerous exercise machines (although I didn't use them) plenty did. A totally self contained resort which has,as far as I could see, all you need for an activity based holiday or you could just stay by the pools, adult only or communal. The communal pool was very good. Nearby bar/restaurant. The re... Read more
from
Submitted on 29-05-2016
We stayed at the club polentia hotel for our family holiday. There were good and bad points but generally we had a great time. Bad points Kids club and kids entertainment plan quite drab and didn't really entertain the children. The hotel sits right on the sea front but there is no sand Beds not comfy !!! Good points Great selection of foods Appeared to be very clean Staff were very friendly and all spoke English ( while trying to teach my children Spanish ) Outdoor heated pool Pool bar V... Read more
from
Submitted on 29-05-2016
Lovely hotel with such great friendly staff especially the animation team such as rayhan and Jay. And Jose and Jose Antonio from the bar. Room very lovely and clean, all facilities are fantastic with so much choice for where to go as the hotel is so big.
from Twickenham, United Kingdom
Submitted on 29-05-2016
Absolutely loved our stay. The suite worked perfectly with a young family. The facilities were all modern, clean and really child friendly. The splash pool in particular was a huge hit with our children! The food was of exceptional quality and a great variety every night. Would highly recommend for people with and without children (lovely adult only area which includes a restaurant) - we will definitely be returning!!
from London, United Kingdom
Submitted on 04-06-2016
We stayed a week in May and really enjoyed it. The hotels is set out in large grounds that adjoin a nature reserve; the hotel is situated in between Pollencia and Alcudia old town right on the beach road. Its easy to get about from here if you have a car (which we would recommend) but if not the hotel does provide free shuttle buses and the local buses also regularly stop at the front of the hotel. Its literally 5 mins drive to Pollencia. The room was spacious and the beds reasonably comforta... Read more
from Nottinghamshire, United Kingdom
Submitted on 04-06-2016
We came here as a family with a one year old grandson. From the moment we arrived we felt relaxed and welcome. The staff are exceptional - everyone was happy to help us and smile and make a fuss of the little one. We particularly liked the fact that the dining room for families was very child friendly ( when I mention how much mess a little one can make when he is feeding himself, parents and grandparents will know what I mean!), but there was also an adults only dining room which we took it in ... Read more
from Mumbai (Bombay), India
Submitted on 05-06-2016
It is a must visit property in case planing for Majorca- Spain. We were touched the very first day with the hospitality of the property when we reached at 11:45pm and all the restaurants were closed for the day. The manager him self came to us and opened the cold buffet area and said we can't let you go to sleep hungry so please use what ever you wish to from this area and we will not charge you for that. In addition to this each and every staff from reception, house keeping,restaurant, gardenin... Read more
from Newhaven, United Kingdom
Submitted on 07-06-2016
Wow from the moment we arrived to the moment we left every member of staff were so friendly and helpful. We booked 4 nights all inclusive for our honeymoon. The resort is clean and grounds very well kept. The food was excellent and such a good variety definitely worth paying for the all inclusive even the choice of drinks were brilliant. (all inclusive also had a mini bar re stocked daily) Having the adult only area was great as we had left our three children with family in the UK it was nice... Read more
from Salisbury
Submitted on 08-06-2016
Fantastic place, great location and excellent service. All staff very friendly and helpful, room clean and cool. Food was excellent, such a huge choice and very tasty. Would really recommend this hotel to anyone.
from Chester, United Kingdom
Submitted on 27-06-2016
Ok the rooms are basic and a double is two singles put together and who cares what the toiletries are like. From check in the staff were brilliant. Particular mention to Rafael and Abdul in the restaurant who treaded us like family, in fact they were all very good with our toddler. The food is very good (but you can tell when the executive chef is off) I had withdrawal symptoms from it after coming home, breakfast especially. The pools are immaculate as is the whole site, the grounds staff p... Read more
from
Submitted on 29-06-2016
This I believe is accurate and true report. This is our second visit to this hotel, we find it friendly, and helpful,it offers a high standard of every thing a 4 star should offer, and sometimes more, always a smile from the gardener to management, how ever the reason I am writing here is to help others like us when organising a trip. The hotel is completely surrounded by a nature reserve, no shops, coffee stops or just a short peak out, the busy road running alongside isn't suitable for a leisu... Read more
from
Submitted on 04-07-2016
My family stsyed at the reaort for a short 4 day holiday and lets start with the pros. I booked through travelocity and got a shuttle which took about a 40 mins to come and 60 mins to the hotel. the food is expensive at the resort so go all inclusive pros many amenities for children to include nightly entertainment who were very engaging and friendly to my daughter very safe pool and play center for infants main pool has area for small kids and is great for all ages newly renovated spa with ... Read more
from
Submitted on 05-07-2016
Loved the hotel...all staff especially the maid who gave us a little present when leaving...the food was great and choice of two different restaurants I loved breakfast by the pool...great entertainment for the kids at nite...and baby club and kids clu...also bus stop outside hotel that takes u to towns 10 mins either side ...plenty of activities can be arranged by hotel...three outdoor pools and one indoor pool...Loved it
from
Submitted on 05-07-2016
Just returned from a lovely 2 week family holiday in this resort. No complaints.. lovely grounds, amenities, food and staff. The rooms are a little bit on the small side but the cleaning was done to a good standard daily. Special mention to Teresa who cleaned our room, she was very friendly, especially to our toddler. We would definitely recommend this place and hope to return again someday!!
from Uxbridge, United Kingdom
Submitted on 05-07-2016
This was out first real trip away with a 7 month baby. We were apprehensive about how things would go so agreed to have a short trip away. The hotel provided a very nice travel cot for our room. During meal times (we did half board) there was a great selection of food for me and wifey. Our little one managed to share some of our (healthy) meals. They had lots of comfortable high chairs. The resort has good facilities to pass the time and specific areas to entertain children as well as a crèche... Read more
from
Submitted on 10-07-2016
Rarely, if indeed ever, have I visited a place so welcoming. If I was younger (I'm 40 something), and was more adept linguistically, I would move here tomorrow and work at this hotel. So many good memories made here with my wife and young daughter. It's a great choice for a family. OK, the accommodation is a little dated but it's clean (immaculate) and tidy and the beds could be more comfortable but all of this is far outweighed by the overwhelming joy and hospitality of this very special hotel... Read more
from Copenhagen, Denmark
Submitted on 10-07-2016
We enjoyed 1 week at Club Pollentia Resort, a family with two kids <7. Facilities at the resort are many, and reaching Pollenca or Alcudia beach is just 1EUR and 15 minutes away in bus, or about 10 EUR in taxi. We booked another Port Alcudia hotel for our second week, but, the standard was so far away from the calmness at Club Pollentia, so we moved back to Club Pollentia. It says it all.
from Atlanta, Georgia
Submitted on 13-07-2016
Perfectly located for flat rides along the shoreline or amazing climbs along the coast and in the mountains. The hotel is ideal with an on-site bike rental and mechanic, a nice pool for relaxing after a ride, and bountiful meals for breakfast and dinner. A big plus is the spa, with a well equipped gym and an amazing wet area with Jacuzzi, steam room, plunge pool and a chill room with terrific views overlooking the bay. The Massage therapists are talented and helped with recovery after long, hard... Read more
from Isle of Wight, United Kingdom
Submitted on 13-07-2016
Ok, this place is wonderful and I would go back in a heartbeat. My husband and I (late 40??s) stayed in the Marmis adult only area, which was great. The room was very clean with a mini fridge stocked with beer and soft drinks (2 cans of beer per day). The bathroom also had a hairdryer and toiletries supplied. The room was a nice size with bed, sofa and separate bathroom, but in my opinion could do with tea/coffee making facilities (yes, I know I was all inclusive, but I like my cuppa first ... Read more
from
Submitted on 15-07-2016
We were out to get some sunshine and not expecting too much from this resort. We have been very impressed. It has lots to do for families and adults alike but no pressure to do any of it. The food has been very good, lots of healthy and as unhealthy as you choose too. We upgraded to all inclusive at the hotel which was a very good idea - made the whole week thoroughly relaxing. I did Yoga and stretching and Pilates in the sunshine. There is a large adults only area which makes for a peaceful ti... Read more
from Lancashire
Submitted on 18-07-2016
Second visit to this hotel. It is fantastic. We booked direct with the hotel this time and paid on arrival. The food is amazing, staff very friendly. The whole experience is fantastic. Each time we have been adults travelling with no children. The hotel caters for families with and without children equally. Can't wait to go back.
from Stockport
Submitted on 18-07-2016
Just returned from this superb resort, the location was idyllic, the food was amazing, staff really friendly and helpful and the room was kept clean everyday The idea of having adult only restaurants and pool area's works really well, the resort is really well equipped with lots to do for adults and kids, hired a roadbike for the day from the on site Bike Rental store, hired a car from the Reception and the car was available straight away, enjoyed my runs along the coast to Puerto Pollensa and ... Read more
from Bromsgrove, United Kingdom
Submitted on 19-07-2016
There are things that don't come across well on the website. The location is beautiful and the resort is well laid out, but it is on a busy main road. The Village Room we stayed in was far from 'superior', which I had paid extra for. The furnishings were marked and tired and the first room we were given stank of ill-maintained air conditioning unit, drains and sewage. Not a great start when you have arrived at 3am! We were moved to a different room 24 hours later, which didn't smell! Howeve... Read more
from York, United Kingdom
Submitted on 19-07-2016
nice place with very good barstaff and servive in the resteraunts. main pool is large and very busy. adults pool is quiet but sometimes struggled to get sun beds. the big disappointment for us was the entertainment was poor. the entertainment team work really hard but it was all too repetative. the acts that were on were second rate and most nights we left to go to the adults area where they had alternative entertainment which was ok. all in all a nice holiday but would'nt recommend.
from Bristol, United Kingdom
Submitted on 24-07-2016
We have just returned from this hotel and we're very dissapointed. The location was poor and was too far away from Porto Pollencia and Alucudia. The inference is that evening trips into town etc possible by walking etc. Certainly not walking distances. The area we stayed in was supposed to be adult only around the pool and sleeping accommodation. Not the case. Young children in the pool. Kept awake at night with children crying and others playing on stairs outside our room with a ball. When me... Read more
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