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Neptuno Costa Adeje Aparthotel

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Based on 536 reviews
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Neptuno Costa Adeje Aparthotel
C/ Cataluña 3, Adeje, Spain 38670

Based on 536 reviews
from Berkshire England
Submitted on 01-11-2017
The staff at the neptuno are nice.The pool bar did a nice breakfast.The apartments were clean and basic,the locks on the bedroom window didn't lock very well also the French doors from the lounge.The front door had to be coaxed to be opened it just wasn't like a normal lock think it needed an upgrade.There is lots and lots of stairs in this complex so if you have a hip or knee problem you will find it a struggle,also there is a very steep hill which leads up to the Neptuno.We met a family who th... Read more
from stoke on trent
Submitted on 01-08-2017
On arrival to our room 113 there were towels on the floor outside the doors In case of flooding not a good first impression on opening the door there was a strange smell it was like a smell of rotting skin the lighting was that dim it was difficult to see when we looked in the bedroom there were white chunks of plaster on one of the beds that had fell off the ceiling we went to reception to say we couldn't stay in they room we were told there were no other rooms we told them we couldn't stay in ... Read more
Submitted on 01-04-2017
I was a little apprehensive about staying at these apartments as I have read so many bad reviews but was pleasently suprised! We had a lovely 2 week holiday with our 3 year old. Apartments: We found our apartment to be very spacious and clean. It was well equipped with everything you need, we cooked in the apartment a few times with no problems. There is a very good hair dryer in the bathroom and lots of space in the wardrobes. We had a tv with lots of english channels and the disney channel w... Read more
Submitted on 01-02-2017
Stayed in Neptuno in December for 5 nights. Highly recommend this hotel for many reasons. Price : For our stay we found this hotel one of the more affordable options but you would think it cost a lot more based on the quality of the room. First and foremost the staff were extremely helpful and friendly. Location : The hotel is great as it is located just up from costa adeje. The hotel is located on a slight hill so it is about a 10 minute walk down to the main area and beach easily walk-able ... Read more
from Benfleet, United Kingdom
Submitted on 12-30-2016
We stayed here for a week over Christmas and loved our stay here. The rooms as massive and come equipped with everything you need for self catering. The only small bugbear is that it is up a very steep hill but it is walkable or a cab is only about 3 and a half euros. The staff are helpful and friendly and overall we haven't got any complaints and will be returning next year
from Liverpool, United Kingdom
Submitted on 12-03-2016
Booked a superior room but it was nothing special and needed decorating. Food at pool bar was disappointing even the English breakfast was served cold. It is a good down hill wark to beach & bars so a taxi is a must going back but only â?¬4. There is a hotel courtesy bus but it takes you round the world and sometimes doubles back to start before you get to destination. However staff were very friendly and polite. Drinks at pool bar very nice but expensive in comparison to bars.
from Amsterdam, The Netherlands
Submitted on 12-03-2016
Location: This hotel is located on a hill but everything is pretty close. A shopping centre 10 min walk (down hill), beach probably 20 min walk. We had a car so we didnt walk to the beach. The hotel provides a free shuttle bus, I added the timetable. The hotel provides parking at this hotel for a small fee, I added the prices. There is always space at the shopping centre so thats where we parked the car mostly. Apartment: The apartment is very spacious but mostly outdated if you look at the ti... Read more
from Gateshead, United Kingdom
Submitted on 11-27-2016
I booked this accommodation based on the apartments own official photos and also the reviews on trip advisor ..... It became apparent that theses reviews that folks put on are based on there holiday experience from our own experience of the accommodation) whoever puts 4 or 5 stars I am quite shocked, yes the staff were friendly and that's where the good ends.... Too many negatives too mention please look at the photos - but what sums it up to me is the big reception sign front and center is " n... Read more
Submitted on 11-26-2016
I've just returned from a week and Neptuno and what a pleasant week it was. After reading some of the negative reviews on here I was a little worried. On arrival the reception staff were welcoming and when We got to our room I was surprised at how nice it was. I didn't use the safe or TV so I can't comment on whether these are good or bad. The ladies who ran the bar were very friendly and the room was kept clean. There are some negatives such as it is up a hill which can be hard going but with t... Read more
from Washington, United Kingdom
Submitted on 11-25-2016
Spacious apartments, but needs a lot of repair! Window latches broken. Electrical sockets hanging off wall! Bathroom door looks like it's had a fight! Wardrobe door was hanging off! We paid for they said was a superior room! Yeah right! Hate to see the normal rooms! Tried speaking to reception, no good they just kept saying u in superior room and not interested in what u are telling them. Great holiday tho coz we spent most of our time in resort and not there!!!