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Iberostar Bouganville Playa

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Based on 3107 reviews
Room & Rates
Basic Twin Room

Basic Twin Room

2 Twin Beds
237-sq-foot (22-sq-meter) room, balcony with mountain views

Entertainment - Free WiFi and satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom and shower
Practical - Safe, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, Partial Sea View

Standard Room, Partial Sea View

2 Twin Beds
237-sq-foot (22-sq-meter) room, balcony with partial ocean views

Entertainment - Free WiFi and satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom and shower
Practical - Safe, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Double Single Use Basic

1 Twin Bed
237-sq-foot (22-sq-meter) room with a balcony

Entertainment - Free WiFi and satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom and shower
Practical - Safe, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Double Room Single Use

Double Room Single Use

1 Twin Bed
237-sq-foot (22-sq-meter) room, balcony with mountain views

Entertainment - Free WiFi and satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom and shower
Practical - Safe, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Star Prestige Double

Star Prestige Double

1 King Bed or 2 Twin Beds
Features a private balcony

Entertainment - Free WiFi and satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom and shower
Practical - Safe, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Twin Room

Twin Room

2 Twin Beds
237-sq-foot (22-sq-meter) room, balcony with mountain views

Entertainment - Free WiFi and satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom and shower
Practical - Safe, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Twin Room, Sea View

Twin Room, Sea View

2 Twin Beds
237-sq-foot (22-sq-meter) room, balcony with ocean views

Entertainment - Free WiFi and satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom and shower
Practical - Safe, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Iberostar Bouganville Playa
Calle Eugenio Dominguez, 23 Playa de las Americas, Adeje, Spain 38660

Rooms
Make yourself at home in one of the 481 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.

Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a fitness center and bicycles to rent. Additional amenities at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at a restaurant serving the guests of Iberostar Bouganville Playa, or find a snack in a coffee shop/cafť. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Adeje? This resort has facilities measuring 1098 square feet (102 square meters), including a meeting room. Limited parking is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: EUR 43
  • Late check-out fee: EUR 39
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Beauty Shop/Salon
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Game Room
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3107 reviews
from Birmingham, United Kingdom
Submitted on 22-05-2016
A large group of us visited this hotel and we couldnt fault it. The staff had arranged seating in the large dinning room so that we could all sit together. Food was plentiful and varied every day with lots of food cooked fresh whilst you waited. We were half board but yiu.can arrange to change your evening meal for lunch if you wish to. The rooms are spacious and very clean, most have some sort of sea view. Entertainment in the hotel was good also and bar prices not too expensive. The hotel... Read more
from
Submitted on 22-05-2016
Really enjoyed our two week stay at this hotel. The staff and the service they provide was outstanding. The entertainment team was brilliant, one of them stood out from them all Ricardo!! What an amazing man he really made our holiday. The only downside we found was that the parents of some children didn't have control of them while the shows was on at night. This was very distracting for the audience and also for the entertainers but the entertainers did a great job to continue their act as b... Read more
from derry
Submitted on 22-05-2016
Could not fault this hotel , excellent rooms , Amazing bathroom , great shower , great view ! Food selection was very good and drink selection on all inclusive was impressive , bottles of beer rather than just from a pump and mojitos were lovely , my husband is a mojito conus ur and even he was impressed! Very clean and kept well and staff all friendly and polite ! We also found this hotel to be in a great location close to shops bars and easy to access to other resorts !a pleasant walk ! All i... Read more
from West Yorkshire, United Kingdom
Submitted on 22-05-2016
We have stayed at this hotel before and have been pleased but not this time. The hotel has been refurbished and we upgraded to Star Prestige but this was a waste of money. Firstly the reception were not aware that we had upgraded. This was soon rectified. The only drinks you could get on the Star Prestige terrace were wine and water and fruit, no other options. Disappointing food not much variety unless you like pork!!!. On a plus note the staff were as friendly and helpful as they have always... Read more
from Chippenham, United Kingdom
Submitted on 23-05-2016
We are a couple in our early 30's who were transferred to this hotel due to over booking at Paradise Park Los Christianos. After reading previous reviews, I was confident that our stay would be enjoyable, and enjoyable it was. Can not fault the hotel, Lovely food, beautifully clean rooms with modern decor. Pool area lovely with wonderful views of the beach and sea. No problem getting sunbeds at any time during the day. The one down side for us was it is definitely a hotel for the older holiday ... Read more
from Preston, United Kingdom
Submitted on 06-06-2016
we stared at this hotel for a week all-inclusive, the rooms where spacious and spotlessly clean. The food was great, the only problem I found was that they served the same food every night. Although the bar stayed open until 12.30 the entertainment was over for 10.30. I thought the entertainment was very poor for such a fantastic hotel.
from London, United Kingdom
Submitted on 07-06-2016
We just spent our 7 days holiday (all inclusive) at this splendid hotel. Second time in Tenerife and we can say this hotel was the best, yet. We checked in quickly, we get 2 glasses of Prosecco on arrival and we paid ‚?¨5 deposit for each pool towel but you can change them daily. Hotel has 5 high speed elevators and you don't have to wait for long. Our room was with a splendid sea view at 9th floor (star prestige). We had free Wi-Fi everywhere in the hotel and outside next to the pools, small fr... Read more
from Ilford
Submitted on 08-06-2016
Bit late but we went to this hotel in April, arrived about 11am and went to check in obv's our 4 rooms were not ready and we did not expect them to be. We was given keys to 2 rooms to change in to swimwear, as we came back down to put cases in luggage room they said that 3 of our requested 4 rooms together were ready we would have to wait for room 4 until after 2pm, The rooms are lovely clean and very white and bright, Bathroom was also very nice with big walk in shower, we grabbed some pool tow... Read more
from Biggar, Scotland, United Kingdom
Submitted on 08-06-2016
Returned from this hotel yesterday. Very impressed! Spotlessly clean. Excellent food and helpful staff who were always smiling especially Victoria who was continously cleaning in the restaurant! Bedroom spacious and again spotless! I am in a wheelchair so the walk in shower with seat supplied was a boon. Hairdryer supplied and was very good! If I had to find a fault thought the drinks were dear but there are bars close by! Would definately recommend this hotel! The animacion team were lovely or... Read more
from
Submitted on 08-06-2016
Nice looking hotel located close to the sea with many bars and resto's. The hotel restaurant serves different buffets varying every day. Nice and clean looking rooms with good (separate) beds. Different kinds of hotel animation available.
from Port Glasgow, United Kingdom
Submitted on 27-06-2016
Have stayed at the Bouganville for the last 7 Years twice a year on June and September, we have just returned home after our June 2016 trip my wife had collapsed and the Staff called a doctor and she had to be taken to hospital, on our return from Hospital the member staff named Desiree that dealt with customer relations phoned our room and asked how my wife was feeling and if she wanted her dinner sent to the room and if there anything we needed at just to let them know, they made sure water, ... Read more
from Livingston
Submitted on 29-06-2016
Awesome hotel , upgraded to prestige class and the room has fantastic views from 10th floor. Food is fantastic with a multitude of choice and always clean and tidy. Entertainment team were great , always around greetings and organising things to do . Reception staff were great , friendly and although abit slow to check in the thoroughness of your satisfaction is in the detail explained. I did hire a car for the holiday and the hotel provides parking although restricted. I however experienced a ... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 29-06-2016
Arrived at hotel late evening and what a lovely touch to be greeted with fizz for us after a long journey! -ROOM:- I had emailed the hotel prior to visiting with a specific room request and this had been arranged which set the holiday off to a great start...especially when I got into the room and saw it was lovely and modern... (White wood floors, twin beds but extremely comfy.....best sleeps ever the whole family!! 9am lie ins with 2 young children are u heard of in our family until here) -... Read more
from Staffordshire, United Kingdom
Submitted on 30-06-2016
Having spent a week at the Bouganville Playa, I sent an E Mail,saying i am Coeliac,usually the Maitre De is available, they did not have one.Although there were signs,they did not correspond to the food in the counter,therefore,I was continuelly waiting for Chef,some evenings spending up to 2hrs and 15 mins eating and looking for chef this was most frustrating,It did improve later in the week.I would just like to say,I HAVE BEEN MANY HOTELS ,WHILST BEING COELIAC,this is by far the worst.
from dorisando
Submitted on 01-07-2016
Stayed here for a quick week with a girlfriend June 2016...check in a shambles but got there in the end, upgraded to the Prestige Service 45euro per night and was given the rooms on the 10th floor!! Overall having the prestige service meant you had the option of your own sun lounge areas, tea coffee, water etc FREE. The area we stayed on most days was just above the public pool area, sun beds very hard but with a couple of towels under you were bearable. Champagne, water and fresh fruit were av... Read more
from Londin
Submitted on 01-07-2016
I have pondered for some time in relation to the title of this review. It's not in my nature to be over critical of any hotel as anyone can see from my previous reviews. Sad as it may seem but I was looking forward to my stay at the Bouganville Playa to such an extent I used the image of the pool and lovely views as my screen saver on my phone prior to our arrival. Unfortunately this may have been a bad omen. I have no complaints with the staff or the cleanliness of the hotel. The pool and en... Read more
from Ballymoney, United Kingdom
Submitted on 01-07-2016
First time in Tenerife and an Iberostar hotel. Greeted in the foyer with champagne which I thought was a really nice touch. During our stay we found the all inclusive service to be first class. Room was clean and well maintained. Staff friendly and helpful. Good range of things to do if you don't fancy trudging around the streets of Adeje. Two ample sized pools and as we went in the latter part of June the temperature was just nice and place wasn't overcrowded. This is a nice family orientated h... Read more
from southwales
Submitted on 02-07-2016
We have just returned 1st July after a 14night stay H/B. I don't know where to start really because everything apart from one or two minor gripes was absolutely amazing. I asked for a quiet room not too high a floor,and was not disappointed. We were given a room on the third floor overlooking the walkway leading to the beach etc; we had a lovely side sea/pool view also. This was our fifth visit to Tenerife and fourth to thie Costa Adeje area which we love. Food was a bit hit & miss for me b... Read more
from Dalgety Bay, United Kingdom
Submitted on 03-07-2016
Had 2nd and 3rd week of June in Bouganville Playa (Iberostar). What an amazing place. Staff so friendly. Food was amazing although repetitive. Entertainment was great, something different every night. The entertainment team were fantastic always encouraging you to take part in daily activities, especially Riccardo who was always smiling. We went Star Prestige, Champagne and fresh fruit in the room on arrival, very enjoyable. The room was fantastic, cleaned everyday. A retirement holiday to remem... Read more
from Leeds U.K
Submitted on 06-07-2016
I have holidayed at this hotel many times since 1982. It's always been an excellent hotel. Rooms are now refurbished and are up to modern standards. Food has always been and still is top nokka. This hotel was built when there was virtually no other hotels in the area and space was in abundance. There's always sunbeds available. I holiday in Tenerife 2-3 times a year and have stayed in many different hotels, this is one of the best.
from Kopavogur, Iceland
Submitted on 06-07-2016
Its snobbie hotel. Got alot ALOT of stairs. Very clean White and polish but alotAlot of stairs. We stayed at 963 high uo wouldnt stay lower. The view from our balconi was sea view but we most sea nd the sky . would like this hotel for a like 60 euo less
from Ardrossan, United Kingdom
Submitted on 06-07-2016
the hotel is in a great spot just on the border between Americas and Adeje, the poolside gate is only a 30 second walk to the prom ideal for walks. The food was excellent, hotel was spotless and staff very friendly and helpful. The rooms were a good size and cleaned regularly, and with a fridge at no extra cost.Hotel entertainment wasn't the greatest but there are plenty of cabaret bars right on your doorstep. Although we had no kids with us the entertainment for them looked very good. We will... Read more
from Hilton, United Kingdom
Submitted on 07-07-2016
Food good and varied. Best to eat outside areas.Pool bar very good and fast.Bar service in all areas. Pool lacked heating.Pool bar too small.Evening entertainment was good .Uplift of baggage from hotel on morning of departure was an excellent idea
from Edinburgh
Submitted on 07-07-2016
10/10 for the staff, even non English speaking members of staff would not pass by a child without saying hola and wanting a high five! Excellent reception staff, soooo helpful in every way. Kitchen staff (especially The waiter named Domingo) are fast, professional and very kind, PR staff member Kerry made our stay and visits to the evening entertainment feel very relaxed and welcoming ū???
from Glasgow
Submitted on 10-07-2016
Hotel has lovely pool areas and great staff, rooms are comfortable and quiet but the food is not great. Lots for children and lots of nice extras such as staff bringing round ice cream at the pool etc. Evening entertainment for children is ok but very poor for adults.
from
Submitted on 11-07-2016
This is the first time myself and my wife have visited this hotel but it want be my last. The hotel is perfectly situated close to all the amenities. Just around the corner is las Americas. Or if you fancy a slightly longer walk you can go into fanabe. Where there a lots of nice shops and restaurants. This is also the first time we have been half board. Suits us really well as it means you don't feel abliged to stay in the hotel at diner. The food is good and of a good standard, we just like a c... Read more
from Gateshead, United Kingdom
Submitted on 11-07-2016
Just returned home from a one week all inclusive stay here with my boyfriend. The hotel is located on the costa adeje beach and is centrally located between costa adeje and playa las americas. We walked into las americas on a few nights and found it took no more than 15 minutes. There is a huge number of bars, restaurants, supermarkets and excursion shops within walking distance of the hotel so you will never go without. We went with the intention of eating out a few nights but the food was so ... Read more
from East Sussex, United Kingdom
Submitted on 11-07-2016
We stayed for two weeks in April 2016 and stayed on a high floor with wonderful views over the sea. We were overwhelmed by the standard of the gastronomy in the restaurant. The food was delicious and there was always plenty of variety. The chefs deserve a commendation for their food, we will be returning next February to taste their delights again. All the staff at this hotel are professional, friendly and will do anything to help guests to enjoy their holiday to the max. They are a great asset ... Read more
from Peterborough, United Kingdom
Submitted on 11-07-2016
A friend and I booked this place via a travel agent and we both agreed it was beyond amazing! All of the staff are so friendly and accommodating and there's something for everyone there. We went all inclusive and there was a wide range of food each day. It's a shame we were only there for one week but we've already started looking to go back next year for longer!
from Irvine, United Kingdom
Submitted on 13-07-2016
This is an excellent hotel well deserving of its 4 star rating. It is big and busy but the army of staff ensure that they provide first class customer service in reception, bar and restaurant areas and cleaning and always with a smile and a nice greeting. The rooms are spotless and very comfortable and all have large walk in shower cubicles with lovely powerful showers.The location of the hotel makes it perfect for walking into either Las Americas or Adeje with nice sea front routes. The range o... Read more
from
Submitted on 14-07-2016
My partner and I have recently returned from a two week half board holiday at the Iberostar Bouganville in Costa Adeje. From the moment we arrived we where more than impressed with the hotels appearance. Even outside it was immaculate. When we approached the reception we where handed complimentary champagne and welcomed by a very pleasant member of the team behind the desk. She dealt with us efficiently explaining everything we needed to know.. e.g. regarding the safe and other room amenities.... Read more
from Glasgow, United Kingdom
Submitted on 14-07-2016
Great location friendly staff the food is of a high standard the only poor thing at breakfast is the sausages very poor . Good standard of entrainment during the day the improvement in the rooms make this a great hotel
from Leeds, United Kingdom
Submitted on 14-07-2016
We stayed here for 10 nights in July. The hotel is spotlessly clean. Maid service and clean towels daily. The entertainment staff were amazing and even though we didn't partake in many of the activities they all made time to stop and chat to all guests. Location is good, plenty to do. Overall we had a fab holiday. If I had to suggest an improvement it would be that if you wanted to sit outside on an evening you could but no music or bar so a little bit dull but there is plenty of space so would... Read more
from Edinburgh
Submitted on 15-07-2016
This hotel was my best ever hotel experience. From start to finish they could not do enough for you and everything was done with a smile - which makes a huge difference. Service - excellent, drinks - excellent, food-well presented, great choice and tasted great. If there was one slightly negative point it was was bathroom was a bit pokey and being quite large I had to do a "jive" motion with the door to get in and out, but when I got used to this it was fine. Definitely worth a return trip.
from Harrogate, United Kingdom
Submitted on 17-07-2016
Great hotel with really helpful friendly staff. The food was excellent, best we've had at an all inclusive. Nice touches with staff coming round the pool with ice creams, soft drinks, or melon slices throughout the day. Same with some ice creams or drinks in the bar at night. The only bugbear we had was the sunbeds are crammed in and they could do with some more parasols. There were enough beds but the early morning towel brigade were out in force. We heard some people boast about reserving extr... Read more
from
Submitted on 17-07-2016
we had a fantastic time here but as usual had bad points arrived late 10 pm they never told us about snacks available .we found out though friends plus on last day they cut our all inclusive bands off at 12 noon pity as we were not picked up till 6 pm on day
from
Submitted on 18-07-2016
This hotel was brilliant. Extremely clean, staff were very friendly and helpfull, Lots of things to do during the day. Also staff coming round the pool with ice cream / fruit for everyone was nice! 100% want to book this hotel again for next holiday
from Glasgow, United Kingdom
Submitted on 18-07-2016
This hotel is beautiful, really huge though so be prepared for a lot of walking to get to and from your destination within the actual hotel, lifts, dining room, pool ect. Long walks along corridors to and from the lifts. May not be ideal for someone who is a bit slow on their feet or gets tired easily, when walking. The staff here are lovely and really work hard. Girls who make up your room are pleasant and friendly. Waiters & waitress's who bring your drinks, so attentive, I felt sorry for th... Read more
from nottingham
Submitted on 18-07-2016
The only thing that we mentioned to the hotel management as a negative was a lack of drawers in the room,everything else from the service,cleanliness,facilities,location,entertainment,and especially the food have been excellent,I would recommend this hotel without hesitation whether it be all inclusive,half board or star prestige which we were,the staff were friendly and helpful at all times and we will return to this hotel again
from Derbyshire, United Kingdom
Submitted on 19-07-2016
The service from start to finish was excellent. The staff could not do enough for you. It all made for a very enjoyable holiday. The rooms were spacious and cleaned to a good standard and the air conditioning was good. There was enough food to suit all tastes and plenty of choice all freshly cooked and hot the waiting staff were very helpful. You could always get a sun bed and there was plenty of entertainment day and night for all ages run by the animation team who all worked hard to please eve... Read more
from Linlithgow, United Kingdom
Submitted on 19-07-2016
Travelled as a late arranged deal & was delighted with this hotel as it has recently been refurbished. We had a double room with sea view which was was spacious enough but did have a lack of drawers facility for storage. 3 pools to choose from to suite all ages with plenty of day-time activities for those wishing to participate...either that or just chill out on a sun lounger Food choice & staff service was excellent, couldn't be faulted Would recommend hotel to anyone
from Burton on Trent
Submitted on 19-07-2016
Beautiful hotel, excellent staff in all departments, food quality and selection superb, facilities excellent, you just cannot fault the effort that this hotel puts in to ensure everyone enjoys their holiday.
from Sunderland, United Kingdom
Submitted on 20-07-2016
although have a few issues with Jet2 as originally booked for Las Americas and hotel cancelled 48 hrs before flying we were offered this hotel we had stayed here in 2012 and have given a five rating for everything as nothing could be faulted staff were brilliant especially in the restaurant Mohsin
from Bromborough
Submitted on 22-07-2016
Brilliant hotel, couldn't fault it in any way. Staff friendly and courteous. Excellent choice of food In restaurant, all freshly cooked and hot, Plenty of sun loungers near pools. Staff came round with melon or tasters of drinks. Would return without any hesitation
from Liverpool, United Kingdom
Submitted on 25-07-2016
Had a 9night stay with my partner and 3year old son. Could not fault this place or hotel. Hotel was spotless and staff very friendly. Stayed Half Board breakfast was lovely with loads to choose from and same for evening meal . Only issue we had which we didn't no about before hand was that men had to wear long trousers for evening meal, I think we should have been informed about this , I don't know how most other males knew this. Activities going on through the day for adults and children, even... Read more
from Inverness, United Kingdom
Submitted on 25-07-2016
It was a lovely hotel great food clean rooms sea view which was spectoular friendly staff we had a star prestige our own deck with spar pool it was exalent in every way will go back next year what more can I say it was exalent .
from Middlesbrough, United Kingdom
Submitted on 25-07-2016
The hotel does not look anything special when you are first dropped outside but once you walk through the doors that is instantly forgotten as you are greeted like one of the family with a chilled glass of champagne or juice. The service and friendliness of every member of staff from the greeting at reception, to meeting cleaners in the hallway and the waiters and entertainers is above and beyond every hotel I have ever stayed at and is one of the key factors that maid my stay at this hotel one... Read more
from Sheffield, United Kingdom
Submitted on 26-07-2016
The hotel itself is lovely, central location, clean and well maintained. Although there was an issue with the air conditioning in our room originally, it was sorted quickly. We stayed all inclusive and were let down by the food side of thinks. Often items were not replenished, rarely hot (mildly warm at the best) and no matter what time you attended it was busy, with queues at most stations. Lunch times were appalling with limited selection, very few spaces, with most tables being set up for... Read more
from Glasgow, United Kingdom
Submitted on 26-07-2016
I have just returned from an excellent week in Bouganville Playa, Tenerife. My Son and I had an excellent room, No 143 on 1st floor. This had an excellent view right along the coast to Playa De las Americas. The staff in the Hotel, from front to back, were excellent and so friendly. We were there on a half board basis and found the food to be of a very good standard, particularly the evening selection. We found the breakfast to be a bit boring towards the end of the week. There was an excellent... Read more
from Loughborough, United Kingdom
Submitted on 27-07-2016
Stayed here for ten days between 16-26 July with my girlfriend. We are both in our early 20s and were extremely impressed with the hotel from the moment we arrived. Customer service was immaculate, the rooms were modern and clean, and we couldn't pick a fault in anything. However, our only gripe was with the food. There was plenty to choose from - again, the dining room was spotlessly clean and everything looked great, just we felt the quality fell a bit short to cater for the vast range of fo... Read more
from Middlesbrough, United Kingdom
Submitted on 28-07-2016
So on arrival we were greeted with champagne reception , went to our room on the 10th floor with a unbelievable view of adeje and the sea , the hotel is perfectly situated , the food is out of this world , there is literally something for every body and I am a really fussy eater , champagne for breakfast if you want it , the hotel and pool is immaculate , staff so friendly , nothing is a problem !! Just a few highlights to make you aware of , men must wear trousers to evening meals , but in 42/4... Read more
from United Kingdom
Submitted on 28-07-2016
Me and my boyfriend recently visited Tenerife for our holiday in June. We stayed in the Iberostar hotel with an all inclusive package. By far the best holiday I have been on. Me and him were so surprised at how lovely the staff, food and atmosphere were. The hotel room was clean when we arrived and was very spacious. We were offered everyday for out room to be cleaned throughout the week we stayed there which was lovely. The beach is literally a 2 minute walk from the front doors of the hotel ... Read more
from Gateshead, United Kingdom
Submitted on 28-07-2016
Smashing hotel. Very clean. Helpful staff. Good kids entertainment throughout the day and night. Fantastic food and plentiful. Plenty of sunbeds. Two pools. Poolside snacks/drinks bar. Spacious bar and lounge areas. Great for solo travellers or families.
from Edinburgh Scotland
Submitted on 29-07-2016
Best hotel in the area everything just great. Went all inclusive definitely worth the money. Some good night entertainment as well. Tried to book again for January (something I have never done before) sad as hotel is not available.
from Nottingham, United Kingdom
Submitted on 31-07-2016
We stayed in this Hotel from the 17th to the 24th of July, overall the holiday was very good, polite staff, well equipped hotel and on the whole good food. If I do have any complaints it would be better labelling of the some of the food, I have no problem with the waiters taking drinks orders (no matter what board you are) but some times I would like more than 1 drink, and sometimes we did not get all the requested drinks, if there was a self service section we never saw it or was told about it... Read more
from Bolton, United Kingdom
Submitted on 31-07-2016
Cannot fault anything with this hotel absolutely fantastic. Staff are friendly and very helpful. Always there if needed. Entertainment staff were great, although we went put to see some shows when the staff did a show it was always very good
from Rhondda, United Kingdom
Submitted on 01-08-2016
Writing this on my last day of the holiday. Firstly I would like to say a big thank you to all the waiting and bar staff for making this a great stay. They are all so happy and polite .The rooms were kept spotless by the cleaning staff.The room was of good size but could do with some draw space. The shower was really powerful (great). A nice touch was the staff coming round with fruit or ices by the pool and with shots or liquors in the evening. The food was of a good quality, English, Canaria, ... Read more
from cleveland
Submitted on 01-08-2016
Just had a superb holiday at this hotel. Went half board and stayed on the third floor with a sea view. Good points:- On arrival, reception staff were excellent and very friendly. Special mention for Carlos and Mauren who were very professional and helpful and nothing was too much bother.. Thank you. Room was absolutely spotless, lovely and bright with plenty of plug sockets. Shower was amazing, probably the most powerful easy to use shower we've ever had. View was lovely overlooking the pools a... Read more
from
Submitted on 02-08-2016
Stayed at the Bouganville Playa from the 21st-28th July on our honeymoon. I have already recommended this hotel to family and friends as my wife and I had a brilliant stay. I have never left a review before but really felt I needed to give credit where due. I'm not sure where to start as there were so many good points, first though should probably be the staff they were all so polite, happy and helpful with nothing too much trouble. When we first arrived at reception in the early hours, 3 hours ... Read more
from Bradford, United Kingdom
Submitted on 06-08-2016
A lovely hotel. Friendly and helpful staff. Very clean and comfortable. Excellent sea view. Buffet each evening is excellent. Pools are lovely. Some great activities for the kids and really close to the beach. Breakfasts are great too. Fab time.
from Whitehaven, United Kingdom
Submitted on 07-08-2016
I stayed at the Bougainville Playa in Costa Adeje with my two grown up daughters from 31st July - 6th August. We had a wonderful holiday and I would highly recommend this hotel. FIRST IMPRESSIONS We arrived in the early hours of Sunday 31st July, about 1.45 am. I don't know the name of the man on Reception at that time but he was very friendly and a lovely first impression for the hotel. We had a brief conversation about speaking some Spanish during our stay, which we tried to do! After... Read more
from Mansfield, United Kingdom
Submitted on 07-08-2016
Just returned from one week all inclusive. Just me and my adult daughter. Lovely clean hotel. Room looked over the pool area. With very comfortable beds. If you wanted sheets changing then just leave a card on the bed to let the maid know. Shower was the best we have had in a hotel ever. Towels changed daily. Pool area very well kept and we always found 2 sun beds without having to get up at stupid o'clock. Pool towels changed everyday free of charge with an initial 5e refundable cost. Twice a... Read more
from
Submitted on 08-08-2016
I have just come back from a 7 night stay at Iberostar Bouganville Playa with my partner and two friends. The greeting and check in was at good standard and quick! We had requested a sea view balcony/terrace room which we did receive. The room was a nice size and the bed was comfortable although asking for a double room you would expect a double bed instead it was two single beds pushed together but that's not a big disadvantage. The house keepers should be praised on how well they clean the roo... Read more
from Aberdeen, United Kingdom
Submitted on 08-08-2016
EXCELLENT STAFF throughout the hotel, 1st class!!! Very good entertainment at night and activities on through the day, really good pool, very good food well presented by nice staff. Some English TV channels in the room which a lot of hotels don't have. My partner, 8 year old girl and I are already looking forward to going back.
from Manchester, United Kingdom
Submitted on 11-08-2016
Sipoges stayed at the Iberostar Bouganville for one week of all inclusive over indulgence :P With it being Sipoges first holiday, Sips well deserved break after a stressful couple of months at work and Oges' chance to get away after a long stint of being poorly with a perforated stomach ulcer (ouch) we were both super excited to arrive in tenners! Oges had met a lovely couple (Pauline and Bill) on the aircraft and had chatted to them for 4 whole hours (no reading for Oges!) Coincidently they w... Read more
from
Submitted on 11-08-2016
Had a couple of nights break here as this was a birthday treat for one of our party. We stay in villamar next door which is self catering so the all inclusive in iberostar was a refreshing change. The rooms are basic but clean and overall the hotel seems to be well kept. The all inclusive drinks around the pool are great especially the frozen mojitos. The pool area is quite crowded but no problem with getting beds etc. The variety of food is great with something for everyone. The main downsid... Read more
from Ossett
Submitted on 11-08-2016
This hotel was absolutely brilliant, nothing can be said bad about it. Rooms cleaned daily, spacious air conditioned rooms with really high quality bathrooms. The 2 pools were great and theres plenty of activities to do. Food was good with complimentary champagne and there was even caviar. Located within 2 mins from the beach and a 5 min walk to the Siam Park Waterpark. It was only about 20 mins by coach from the airport. Great hotel
from Dunfermline, United Kingdom
Submitted on 11-08-2016
Very good hotel staff very friendly food good, room, great sea view..area ideal for walking to all resorts.Plenty of choice with the food but found the meat and chicken very tuff dont no the reason for this but overall good service friendly staff we were half board better going all inclusive.
from Horst
Submitted on 12-08-2016
Hotel looks modern and rooms are modern (but not so big and used material were basic), good food, good beds, nice pool area, great location at the beach and near shops. Good service. Internet connection was reasonable.
from Glasgow, United Kingdom
Submitted on 12-08-2016
From start to finish, this was an excellent holiday. The staff at the hotel were very efficient and were always tidying and cleaning. There was a great choice of food and drink in the buffet, catering for every taste.
from Birkenhead, United Kingdom
Submitted on 12-08-2016
Spent 11 nights here from 31st July. We were on 5th floor, right by the lifts. I was a little worried about noise but hardly heard any at all thank goodness. Because we arrived late and missed the evening meal we were given a voucher for lunch on our last day, this was a nice touch and much appreciated. Rooms are a little small but had everything you needed so it was all fine. Cleaners did a good job too and even left a a choc or two which was nice. Hotel is in a great location, we walked to Las... Read more
from
Submitted on 13-08-2016
We stayed half board, there is an all inclusive option if you prefer but it's about ‚?¨300 p/p supplement. We ate lunch out most days and enjoyed the local bars most nights and it worked out quite a lot cheaper and we appreciated the variety. The hotel restaurant provides a wide variety of food, they do a good job of feeding so many people but the result of managing the volume seems to us that the food is good but nothing special. The staff all around the hotel are really friendly and the place ... Read more
from Gloucestershire, United Kingdom
Submitted on 13-08-2016
Overall the Hotel was excellent. The staff were very helpful, the entertainment staff were very hardworking. The bedrooms were clean and tidy and well attended. We went all inclusive while the food was good it did become repetitive after the first week. The pool area was the only downside it got very wet and slippy my daughter fell twice because of the wet floor and steps. The battle for sunbeds was also a problem I feel that more needs to be done to stop people going early in the morning to res... Read more
from London, United Kingdom
Submitted on 14-08-2016
I stayed in this hotel with my mum and sister for a week, checking in on Sunday 31st July. I absolutely loved it and have major post-holiday blues! It‚??s a fabulous hotel for families and couples, in a really convenient area. STAFF First off, Customer service at this hotel is fantastic; from the minute we arrived all staff members were friendly and helpful. I wish I‚??d gotten the name of the man who checked us in, as he was fabulous and I would have liked to mention him to the management. We ... Read more
from Rampton, United Kingdom
Submitted on 07-09-2016
Loved the food here, couldn't do enough for us catering for gluten free food. Hotel is clean and tidy. Superbly situated for access to the beach and Siam Water park. Would have been 5 stars if it were not cramped by the pool and suffers from people putting towels on loungers at ridiculous o'clock in the morning!
from
Submitted on 07-09-2016
Just returned from a 10 day holiday to the Bouganville Playa in Tenerife. It was recommended to me by friends and we were not disappointed. The hotel is great- lovely rooms, great pool areas, breakfast options were excellent. It is in a good location situated between the Adeje and Las Americas resorts. Next to the beach and great views. We will be back next year hopefully!
from Newcastle upon Tyne, United Kingdom
Submitted on 07-09-2016
Just returned from a weeks break at this Hotel. Upon arrival greeted with a glass of champagne. Check in was very quick, although it was our first time at Bouganville we were returning customers to Iberostar Hotels and were welcomed as returning guests which was a lovely touch The room we were given was on the 10th floor which was spotlessly clean all in white and a fair size. Beds very comfortable and room had good air con and fridge. Food amazing plenty of variety restaurant again spotless. 3 ... Read more
from London, United Kingdom
Submitted on 07-09-2016
My mum stayed here while we was in an apartment across the road. The room is all white walls looks fresh. I don't think the rooms are for a family the hotel looked more for couples not families. Internet in rooms.
from Aalst, Belgium
Submitted on 08-09-2016
We stayed at the hotel for 10 days and have enjoyed every minute of it! Very friendly staff, excellent choices of food and drinks available in a very clean, nice and well-kept setting. Exactly what we have come to expect from an Iberostar hotel. The pool area was very nice and well kept so enjoying a refreshing swim was always a nice option. The location of the hotel is very close to the beach and shopping facilities. The only downside we experienced was the rather small number of parking spaces... Read more
from Birmingham, United Kingdom
Submitted on 09-09-2016
I have just returned from a 7 night stay at Bouganville Playa and I must stress what a superb hotel it is. The hotel is packed with facilities, and it has so much going on for children. The hotel staff and the animation staff were brilliant and there was good quality entertainment for both children and adults every night. The hotels location is also great as you only literally have to walk outside, cross over the road and you have a number of bars each with live entertainment on every evening.... Read more
from Motherwell, United Kingdom
Submitted on 09-09-2016
We have just came back from a 12 day stay here and it was the best holiday we have ever had! From walking through the front doors and being greeted by amazing staff with a glass of fizz and the easy check in the place got better from there. The hotel is immaculate and fresh towels are changed every day, the food was amazing! For people to say it was very repetitive, they must be very fussy as we never ate the same thing twice. There was a Mexican night, roasts cooked fresh and the Nutella pancak... Read more
from Johnstone, United Kingdom
Submitted on 10-09-2016
Male & Female aged between 28-30 stayed for 1 week in May 2016 Booked through Jet2holidays. Half board On arrival we were given a glass of cava and given general advice about the hotel, staff friendly. The hotel have a credit system were if you buy any food/drinks it goes onto a tab and you pay at the end. I didn't really like this to be honest as anyone could give your room number. Wi-Fi was free but signal not great. We were allocated a room on the 4th floor, sea/pool view. We never pai... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 13-09-2016
Overall this was a great place to stay and holiday. Staff are probably the best I have experienced and nothing was too much trouble. The dress code in the restaurant in the evening is outdated as men have to wear long trousers which is a great inconvenience especially as women certainly did. I agree beachwear should not be worn at dinner. This is something which would make us think twice before returning. Food choices were pretty good and there was always something to eat. Meat is co... Read more
from London, United Kingdom
Submitted on 13-09-2016
Having recently returned and not usually one to write reviews, I feel as though I have to write about our time at the Iberostar Bouganville Playa. Right from check in we were welcomed and offered food and a welcome drink each - despite our late arrival and the all inclusive time finished. The food was brilliant: so much to choose from, catering for all tastes. The staff work effortlessly day and night to meet heir guests needs and go the extra mile. This isn't just a typical all inclusive hote... Read more
from Galati County, Romania
Submitted on 14-09-2016
After three years in a row we stayed at Costa Adeje Gran Hotel, Iberostar experience showed us the differences. Naturally, from 5 to 4 stars there are differences and a different level of quality. But to summarize, gathering the good and less good Iberostar Bouganville Playa surprised us enjoyable. Location easy to find, next to a main road and close to the beach. Clean and free of old or unkempt appearance, with a welcoming entrance. Pleasant and welcoming first impression. Same afterwards Wort... Read more
from Ware, United Kingdom
Submitted on 14-09-2016
Just back from a 10 day, all inclusive stay. Staff all superb! Great location, parking is limited but got the last space. Room was ready on arrival at noon. Spacious and clean room, didn't pay for extra for a sea view but had one anyway on the first floor. Plenty of beds round the pool, however a lot get reserved early, hotel should really adhere to their policy and just collect the towels in. Bars good, although staff should be more attentive to those who aren't all inclusive, I was a bit annoy... Read more
from Gourock, United Kingdom
Submitted on 14-09-2016
Just back from a fab holiday at the Iberostar Brouganville Playa in Tenerife , the hotel was out of this world , it was so clean and tidy , the staff was brill , would do anything for you , I will be back to this hotel for sure ,
from skem
Submitted on 16-09-2016
we arrived on the 3rd of September myself wife and son on arrival we were met with a welcome drink our check in was quick and we were shown to our rooms by a very helpful porter.The rooms were adjacent both were extremely clean and had the best showers i have seen in a hotel the beds were comfortable and the room contained a fridge at no extra charge.there is also a safety deposit box for which there is a charge.The rooms and the whole hotel are kept spotlessly clean by a very hard working st... Read more
from
Submitted on 16-09-2016
Just back from another amazing time at this hotel. Stayed many times now. It's in the perfect location. The new rooms are lovely although our shower leaked a bit but I believe the hotel are aware of the issue and are trying to deal with it. The new beds and pool area look great. We were there in a party of 10 to celebrate my 50th birthday party. The staff (many have been there for years) are amazing. They work really hard and are always very friendly, special thanks to Ariel, Daniel and... Read more
from
Submitted on 17-09-2016
We have just returned from a weeks stay at the Bourganville Playa and must say that we seen the good, bad and the ugly of this hotel. The staff were very welcoming when we arrived. We had opted for a superior double room in a priority location with sea view. Well the room was not superior at all and we were not sure what the priority location was ? And I suppose if you leant over the balcony and twisted your neck a bit, then it did become a sea view! Customer service was a bit hit and miss. We r... Read more
from Manchester, United Kingdom
Submitted on 17-09-2016
I stayed here with my Boyfriend at the beginning of September and we were really impressed with this hotel. We were expecting the hotel to be well maintained from the website but this is one of the first hotels where the hotel actually does look like the photos advertised. The cleaning staff were friendly and always said hello to us as we walked past them each day which was a nice touch :) There was also entertainment by the pool which we didn't know about such as water aerobics, fashion shows... Read more
from Nottingham, United Kingdom
Submitted on 18-09-2016
This was our second visit to this hotel and would consider going again. We love this area of Tenerife and the hotel is in a good position with good sea views and very close to the promenade which provides excellent walks in either direction. It's also close to main bus routes. There are just niggley little bits of concern which are from a personal point of view.
from Liverpool, United Kingdom
Submitted on 19-09-2016
Just got back from a brilliant 10 night stay from 7th September-17th September. This hotel is ideal for people of all ages. The choice of drinks on the all inclusive package is brilliant, top spirits & even bottled San Miguel. The choice of food is fantastic. The rooms are very light & modern. Special mention goes to Mario on reception who helped us move rooms because of a few idiots next door, the next day we we're moved and given a complimentary bottle of Champagne. Also mention to the bar sta... Read more
from Dromore, United Kingdom
Submitted on 19-09-2016
This was around the ninth time I've visited this hotel with my wife and brother and sister in laws. We were last year and reviewed the hotel which was in the process of being renovated. All the work has been carried out now, and I must say that I am very pool area has had hedges removed giving more space for extra sun beds etc, making it that little bit easier to get a bed. The rooms had been updated last year but I had pointed out a problem with the new walk in showers, they all leaked badly a... Read more
from
Submitted on 20-09-2016
Just got back from staying at this hotel rooms light and airy superb walk in shower rooms cleaned daily towels changed found food very repetitive always chicken not a lot of choice some more fish would have been nice stayed at a Iberostar resort before and the cuisine was a lot better plenty of sunbeds round the pool no need to get up early to bag one did not get the usual glass of cava on arrival but we were two hrs late pool bar quick with self serving area motown night was best night entertai... Read more
from Edinburgh
Submitted on 22-09-2016
OK, the good - the hotel is in a great location for Adeje, on the border between the bustle on one side and the quiet (almost too quiet) more expensive resorts on the other. It's recently been renovated, so the rooms are very nice, and the common areas are pleasant too. The facilities are good, with two decent-sized pools and plenty of loungers; there's a gym; daytime activities for those that don't want to lie out and tan all day; a separate restaurant for the all-inclusive guests to which you ... Read more
from Glenrothes, United Kingdom
Submitted on 22-09-2016
I have now visited this hotel about times. Some things have improved since my last visit, like the entertainment, both daytime and evening, the updating of all the rooms and the wifi (which could only have improved). The entertianment staff work tirelessly to ensure that you have an amazing holiday. Although the waiting staff also work very hard, I was aware that the clearing away of dirty dishes was slower than on previous visits - this was not to say that they slack by any means - I just f... Read more
from Wigan, United Kingdom
Submitted on 23-09-2016
first time me and my husband have been to this hotel and it wont be the last the animation team were fantastic especially Lilo the shows that they put on were first class each and everyone of them worked so hard through the day and at night I don't no were they got there energy from also in the restaurant Mohsin was a true gentleman and treated us first class the food was good theres only one thing that I didn't like and that was the frankfurter sausages for breakfast I no they have to cater for... Read more
from Toronto, Ontario
Submitted on 23-09-2016
It was our first trip to Tenerife and thoroughly enjoyed the two weeks my husband and I were there. The hotel is so nice and all of the staff very helpful and friendly. The entertainment staff were excellent. Definitely have recommended to friends and family. We live in Canada but will be back at some time.
from midlands
Submitted on 24-09-2016
Stayed here for 10 nights and from quick check (which we did on line as booked direct) to departure had no issues. Superb view over the pools, sea and mountains from our spacious room. Bathroom soaps etc replenished daily. No problem getting sunbeds although umbrellas went quick. Plenty of choice at meal times and always had chefs cooking at Breakfast and Dinner. Also there were cleaners in the Restaurant making sure the serving areas and floors were kept very clean.Car park is quite small but a... Read more
from
Submitted on 25-09-2016
Booked half board. At mealtimes, accessing a table is difficult. Avoiding bumping into people is also difficult. The food hall is poorly laid out and too small for purpose. Max food hall occupancy is 500 with over 1000 rooms in the hotel. There are only 4 elevators which carry roughly 8 people each. Also, people on half board share the food hall with people on the all inclusive. The 2 live meat counters are small and always crowded. Outside, the adult pools are used by small children in nappies... Read more
from Edinburgh, United Kingdom
Submitted on 27-09-2016
On arrival the service at reception was so friendly which was great as my sister and hubby had arrived earlier in day from Canada and the guy had put us both next door to each other which was no hassle, The room was exactly as shown in brochure and kept very clean (every day) the location of the hotel was great overlooking Adeje and some of playas Americas and sea view was excellent. It is near all facilities ie shops and bars, rEstaurants if you want,but entertainment and food in hotel wa... Read more
from Bradford, United Kingdom
Submitted on 27-09-2016
This hotel ticks all the boxes. Clean, friendly, and lovley rooms. The hotel had undergone a huge refurbishment since my last visit and they had left no stone unturned. If I didn't know better I'd have thought it had just been built. It would be nice if they could offer tea and coffe facilities for people checking out in the wee small hours. Our flight was at 6.00 which meant we had to be picked up at half three. A hot drink would have been nice. We had bottled water, chocolates a bottle of wi... Read more
from
Submitted on 28-09-2016
A perfect 10 days holiday in a nice and clean hotel!you have everthing what you need in there!staff are very friendly and all is well organised!nice swimming pool , nice sea side view and enough parking spaces!truly recommend.
from London, United Kingdom
Submitted on 29-09-2016
Second time staying here, it's still great and relaxing, however we traveled as a party of 8, for 10 days, one of our couples didn't get water in there room for one week or fruit or chocolate, we was all inclusive , it was only when she bumped into the maid she asked why, the maid said she thought her room was only half board, which I think was bad, we think it was because the couple when we arrived there room was the only room which was not ready and maybe the previous people in the room may ha... Read more
from Coatbridge, United Kingdom
Submitted on 30-09-2016
Have just returned from a two week stay at the Bouganville Playa. Positive - Nice room, good size, reasonable decor, power shower and cleaned on a daily basis. Negative - Room was a side sea view on the 6th floor, it was incredibly noisy from nearby bars in the evening and from traffic noise during the day. Consequently we didn't use the balcony at all so that was a waste of money paying for a room with a view. Positive - Two main swimming pools plus a kiddie pool. Lots of sun loungers in good... Read more
from
Submitted on 01-10-2016
We visited the hotel with my family for our silver wedding. Great hotel, great location, extremely clean, amazing food and wine. We were all inclusive and on arrival we were asked if we wanted to upgrade again. We all chose not to and I'm glad I saved that money however at first I found it confusing as to what was included and what wasn't. The only member of staff I struggled with was a guy waiting on at the roof top bar. I can't decide on why but his attitude wasn't welcoming. All the other sta... Read more
from Devon, United Kingdom
Submitted on 01-10-2016
We stayed here for a week at the end of September. We arrived around 10pm as our flight was delayed but the hotel had saved us some food from the evening meal which was very much appreciated after such a long day traveling. We had booked the hotel ourselves from home but to our delight we were given an upgrade to a room with a balcony and side sea view. The rooms had recently been refurbished and were beautifully clean and airy. The bathroom was very modern and compact but this was not a problem... Read more
from Edinburgh, United Kingdom
Submitted on 01-10-2016
We have just returned from a one week stay here on half board basis. We had a bad start to the holiday mainly due to the transfer which took near enough 4 hours after landing to get to the hotel as we had to wait on another 3 flights coming in to fill the coach. We arrived at the hotel at 1.15am we were tired hungry and thirsty but we wernt offered a single thing so not good. Our room was 326 which had exceptional views along the coast towards playa de las americas and los cristianos, the room ... Read more
from wisbech
Submitted on 02-10-2016
This was our 4th visit to the bouganville and it is better than ever, after some confusion last year when we were moved to another hotel which was inferior ( not the hotels fault) we requested the room we had stayed in previously and were given it, side sea view on the 6th floor, the room was spotless the power shower was great and we had clean towels every other day, the reception staff were very good and check in was very quick, we always dine on the terrace and find the waiters brilliant Jorg... Read more
from Belfast, United Kingdom
Submitted on 04-10-2016
Great hotel food great but repetitive staff very friendly and the entertainment staff worked none stop hotel entertainment was good .hotel was central to other pubs and restaurants.taxis always handy to get from hotel .
from Lancaster, United Kingdom
Submitted on 05-10-2016
On arrival very pleased with the reception,nice cold drinks on offer, room was excellent not too pleased at first with the view but overall it was ok. Cleaning staff brilliant , fancy towels and chocs on our bed, fresh water everyday and the toiletries were excellent, even the hair dryer worked which is very ware. All staff were very friendly, professional and helpful. Food in restaurant was good and fresh and every nationality catered for. Pool bar and area extremely clean. Overall very pleased... Read more
from Liverpool, United Kingdom
Submitted on 05-10-2016
I loved my holiday at this hotel!!! Everything was great, from the helpful friendly staff, the beautiful pools, patios and gym to the delicious freshly prepared food served three times a day, it was all faultless . I love went there for 7 days all inclusive, as a single 50 year old woman and was quite happy and comfortable being there alone. I know the location very well so would happily have gone out but to be honest the hotel had everything I needed. There were daily activities and evening ent... Read more
from Leeds, United Kingdom
Submitted on 05-10-2016
My husband and I have been staying at the Bouganville Playa for the last 13 years on his birthday, I have to say since all the refurbishment has finished it's really nice now. As usual we were greeted with a welcome drink and although we only had a basic room but it was very nice and comfortable, the only complaint was the lack of draws. For the first time this year complimentary water in the room, second day two men knocked at the door and delivered a bottle of red wine a plate of fruit, and t... Read more
from Caerphilly, United Kingdom
Submitted on 06-10-2016
would like to thank everyone at the hotel for making my mothers birthday such a special day. From our cleaner Anglese, who made a birthday cake out of the towells and left a gift for my mother. To the hotel who gave her a bottle of champaign. Also the animation team who sang happy birthday and gave her a teashirt and a CD. This is a nice hotel, it was just a shame that outside was not as flat and as easy to get arround as we would have liked. There were a number of steps, which were rather stee... Read more
from Bath, United Kingdom
Submitted on 08-10-2016
We have just returned from another lovely holiday in this superb hotel and we are already looking forward to our next one in January next year.We have been going to this hotel for over 30 years and cannot fault it.We always feel so welcome and enjoy every minute we are there.The staff are so friendly and always ready to help at any time.The Director Teresa and her team Carlos,Desiree and Paula always make sure we are happy and on Reception Pepe,Mario,Javier and all the staff are always very eff... Read more
from
Submitted on 09-10-2016
Myself and my partner stayed at this lovely hotel for a 4 night short stay from the 23rd september .We were all inclusive and the choice and range of food was extensive and there is a choice that even the most fussy eater would struggle to complain about with show cooking at all meals. Breakfast has a choice of traditional english fry up to continental choice as well as a choice of freshly made smoothies and also an option to create your own fruit and veg drink mix. The lunch is in a seperate ar... Read more
from
Submitted on 09-10-2016
Stayed with 5 year old daughter and 2 friends. Rooms were simple, but relaxing and very clean - what more can you ask for?! Bathroom was perfect , again very clean and rather modern with a well lit good amount of space and mirrors. Staff amazing - very helpful and brilliant with kids. Gym was enough to do what needed to do. Food was also brilliant for a large hotel they certainly keep the standard of buffet style food very high. All in all I would 110% reccomend and also go back to stay at t... Read more
from Liverpool, United Kingdom
Submitted on 09-10-2016
Great hotel and worth the money. Booked through Jet2 who offered great service - I had a minor health worry but Chelsey was very concerned and helpful in sorting out. Service in hotel is very impressive especially from bar staff Beckar and Daniel and restaurant staff Fernando as well as all reception staff. Entertainment staff great fun especially Lillo. God location and short walk to amenities although a little hilly. Food very good but a little more chooice would be good. Will definitely rebo... Read more
from Liverpool, United Kingdom
Submitted on 10-10-2016
Just got home after our 13th year at this hotel and everthing good. Initial problem with the room but after a hour it was sorted.All staff are polite especially Domingo in the restaurant he is a character. It was my partners birthday and also a family members wedding anniversary and we where left wine and fruit in our room which was a nice gesture. All the garden and pool areas are spotless and the animation team are friendly. Only 1 major problem is the lifts which need updating because they... Read more
from Ashtead, United Kingdom
Submitted on 10-10-2016
Wonderful break in Tenerife, spotlessly clean hotel, attentive friendly staff, and plently of good food. Only downside was the fight for sunbeds and smokers around the pool. Didn't upgrade to all inclusive as the charge was ‚?¨30 each per day and food so cheap in the area not worth it for us.
from
Submitted on 10-10-2016
Going back to the bouganvilla nxt year I didnt give it a good review in 2013, was really dissapointed with the room , but now i cant wait for next year because i love the bouganvilla its one of the best hotels in costa adeje and ive been in a few. It will be nice to see it now all the refurbished rooms are ready. Been to the bouganvilla a few times but only dissapointed once, so hopefully a good time and review next year ū???
from Northampton, United Kingdom
Submitted on 10-10-2016
Ok where to start good points 1) clean lobby 2) friendly staff 3) check in and out quick and harmless however was not offered an upgrade 4) great location Bad points 1) food was awful, bland and very repetitive ate out after night 3 and only had 2 lunches there. Breakfast was awful hot dog sausages very salty and bacon all fat and greasy didn't eat at all. 2) bar staff miserable 3) no mini bar , no water 4) was promised spinning classes online but no one knew anything about it 5) pool was f... Read more
from leeds
Submitted on 11-10-2016
Having heard that this particular chain of hotels lived up to their star rating, so we decided to book a long weekend away. It set off well by the airline refusing to sit myself and husband together unless we paid. Then the coach that took us to the hotel dumped us rather gracefully at the top of the hill, and grunted for us to walk down. The foyer of the hotel is lovely clean highly polished greeted with a drink. Pity checking in staff took presidence in changing clientel's towels instead of c... Read more
from Denny, United Kingdom
Submitted on 14-10-2016
Been visiting this hotel for approx. 15 years now and have seen it through many of its renovations. The reason for repeat visits is the customer care. The hotel is situated near the beach and offers fantastic views and is also central for sightseeing if you wish. The rooms are up to date and comfortable and the restaurant offers a wide variety of foods and label foods clearly to assist people who require a special diet like myself.The theme nights give you the opportunity to try something new. S... Read more
from Thornton Cleveleys, United Kingdom
Submitted on 14-10-2016
This was our Fourth Visit to to the Bouganville playa and were a little dissapointed with the Star Prestige service this time, we had asked for a room with a bath as we only have a shower at home and was told by female receptionist that the hotel had been completely refurbished since our last stay in January and all baths/ Jacuzzi had been removed, however this is not the case, the maid had left the door open on our previous room 1080 ? and the bath was still in situe, !, as for the 'refurbishme... Read more
from Gloucester, United Kingdom
Submitted on 15-10-2016
We met friends as a surprise - 3rd year of coming but as friends had a superior room we upgraded on arrival - sadly not great value - paid 385 euro to upgrade for a week - one bottle of sparkling wine on arrival we didn't receive a bottle of red that-friends had - perks were a dressing gown / slippers and sea view - also join us for a special meal ? Nothing different just drinks poured - only other perks - use gym and access to quiet room for coffee and snacks - and jacuzzi - fab hotel but there... Read more
from Royal Wootton Bassett, United Kingdom
Submitted on 16-10-2016
Clean, tidy, friendly staff. Pools welcoming. Excellent food and drink. Couldn't fault it but one thing - no tea making facilities unless you paid a deposit. Local area clean. When there was a medical problem with another guest the staff could not have been quicker, more attentive or done any more than they did. Well done to everybody at this hotel. We will come back.
from
Submitted on 16-10-2016
Booked this holiday for our anniversary. Paid extra for star prestige but to be honest i was expecting for the extra you pay compared to AL there would be plenty of personal touches to make the holiday special but this was sadly lacking. The hotel is lovely, as are the staff, very polite. The hotel is situated perfect with a nice walk either way and plenty of places to eat or drink on the way. Food is rather good, can get quite samey but that's no different to any other hotel. Check in was quick... Read more
from Bromsgrove, United Kingdom
Submitted on 17-10-2016
Much busier than in May. The view wasn't as good as last time as we were in room 366 and last time in 1080. Having said that the room was better. Walk in shower was powerful much better than the over bath shower we had last time. There were lots of plug sockets whereas we only had one last time. The only criticism of the room was the layout of the bathroom. The bathroom door was very close to the towel rail on the sink as you opened it. A bit of a squash if we had been any bigger. The rooms... Read more
from Derby, United Kingdom
Submitted on 17-10-2016
Our first holiday at this lovely hotel. Friendly service, very clean and excellent food. Great view from level 10 of the sea and over costa edeje/playa. Good facilities and well presented room. Located near to Siam park and the Jungle park which we would recommend.
from Bradford, United Kingdom
Submitted on 18-10-2016
Just got back from a 10 night stay at Iberostar Bouganville Playa we had a brilliant time from start to finish. Once again the staff went above and beyond, everyone is so pleasant an willing to assist. A special mention to Marco (chef), Teresa manger & Carlos under manager, Domingo ( restaurant waiter ), chelo, Victor, Hosea, Reberta, Juan, Paco (Waiters) the animation team where always getting people involved, however, we did not bother. The alternative musicians around the main pool where ve... Read more
from Lancaster
Submitted on 19-10-2016
We booked this hotel rather last minute for our honeymoon after reading reviews on tripadvisor. When we arrived we weren't disappointed. We arrived around 10pm and were greeted by a very friendly reception team. We were offered a glass of prosecco/fruit juice and ushered to the reception desk where staff were waiting to assist us. Even though it was quite late the staff were all very friendly and took the time to explain everything clearly to a very tired couple. They all had a very good sense... Read more
from Glasgow, United Kingdom
Submitted on 20-10-2016
lovely hotel great food sweets excellent nice rooms bbc 1 and itv1 plus sky sports 1 and 2 lovely pools always a sun bed available if a little cramped good location plenty of bars beaches nearby one small detail that you need to be wary of if you are half board you do not pay by cash drinks, ice creams you sign and pay later if you are on holiday for 2 weeks hard to keep track of all we where on holiday for 3 weeks paid weekly but was overcharged on each occasions after lenthy"discussions"... Read more
from Crewe, United Kingdom
Submitted on 20-10-2016
Really liked the hotel, stayed half board and found this to be a good choice as it forces you out of the complex to explore the bars and restaurants close by. The food was really good with a wide choice and the dining room was a very light and pleasant space. The staff were really friendly throughout the hotel which was kept very clean. Half board did mean you paid for your drinks which weren't cheap but the closeness to the local bars made up for this. One thing I would change is the music in t... Read more
from Liverpool, United Kingdom
Submitted on 23-10-2016
I came to this hotel just before the October half term. Its my second time in Tenerife and was unsure of the best location to stay. Location wise its situated between Las Americas and Adeje..both within walking distance. It is abit too far from the Costa Adeje beach area which is a shame as i would definitely like to stay nearer that area next time. The hotel rooms are fabulous - stayed in room 133 which had side sea view. It had been fully refurbished with massive King bed and walk in shower w... Read more
from Riga, Latvia
Submitted on 23-10-2016
Would like to remark the best service of the waiter with name Moshin. Very unobtrusive, polite and make very special aura and atmosphere during taking the meal. Also he suggests real very good wines. When he has been two days on rest, we really missed him.
from Runcorn, United Kingdom
Submitted on 24-10-2016
Third visit here and it was wonderful, food is good staff are friendly. Only got home last night and I want to go back . The Hotel found out it was our Ruby wedding anniversary and sent champagne and fruit to our bedroom it was a lovely gesture . Will be back again soon .
from Crewe, United Kingdom
Submitted on 25-10-2016
What a fantastic hotel nothing to much trouble great atmosphere food fantastic service fantastic children club one of the best ever one of staff always so nice and friendly great entertainment for children and adults.
from Hartlepool, United Kingdom
Submitted on 26-10-2016
A great hotel in a great location which is close to the beach and has spectacular sea views from the rooms and pool area. We asked for a sea view and we weren't disappointed. The hotel was clean and well kept and our room maid Angeles Asensis went out of her way to make us welcome with her friendly and happy approach. On the down side this is our second visit to the hotel and we found the quality and choice of food has dropped. The staff were aware that guests were raising concerns and did app... Read more
from
Submitted on 26-10-2016
Just back from a one week stay at this hotel. Drop off and pick up by Coach is approximately 150 yds from the main entrance of the hotel at the bus stop, so be prepared to pull your luggage. There were a lot of retired couples at the hotel so think a lot arrange their own transport. Location is great, hotel is beside the local restaurants, promenade walks and beach. Shopping centre within short walk. A few steps to climb to walk back up from the beach but the views from the Hotel are fantas... Read more
from Scottish Highlands, United Kingdom
Submitted on 26-10-2016
This was our second time to this hotel.I was very disappointed when we arrived in the room ,and observed there was no bath.When the rooms were renovated they replaced the bathrooms with showers only.As i have back problems this is a luxury that i certalnly missed.The staff were pleasant,but could smile more.We were delighted to see the waiter domingo,on his return from a break.The food was excellent,plenty of choice.No problems with the sunbeds ,round the pool very clean.The pillows were not... Read more
from Bradford, United Kingdom
Submitted on 26-10-2016
My partner and I stayed here for one week and on arrival we were upgraded to a side sea view suite. I celebrated my 40th Birthday whilst I was there and received a complementary bottle of fizz to our room. The hotel was very clean and tidied every day with fresh towels etc. The food was a very good selection to suit all appetites. Staff were very attentive and nothing was too much trouble. The hotel is situated very close to the beach and all amenities and only a 15 minute walk into playa de las... Read more
from Hampshire, United Kingdom
Submitted on 30-10-2016
Well if you're going to upgrade and refurbish why not put in fridges that work?. How ridiculous to have a fridge the creates heat but doesn't cool any thing. ? It spoils an otherwise nice refurbishment. Lovely room, lovely view, great mattresses, nice housekeeping staff. Good breakfast. . Fresh and well presented. Air con doesn't really air con !,maybe a degree or two below outside temp. Lovely fresh white decor in the rooms with a splash of colour, but the lovely white nets on the balcony... Read more
from Ireland
Submitted on 31-10-2016
We booked directly with the hotel - it was not inexpensive - maybe a better deal comes with a weeks package but we were attending a wedding and only staying 4 nights. Some of my comments are based on price we paid - overall we enjoyed our stay and would consider staying again. Pros - good location, newly renovated, friendly staff, especially the lady who took care of our room - 133. Nice pool area, welcome glass of cava and breakfast was good with great selection of food and lots of tables to s... Read more
from Aberdeen, United Kingdom
Submitted on 31-10-2016
Definitely one of the best 4star hotels I've been so far. We went there with our doughter and mother in law and stayed there for 11 nights. We had a room on 9th floor, close to main road and bars/pubs so can be a little noisey on the evenings(even on the 9th floor). Great choice of food and everynight different and superb animation! Only downside was the kids playing area in hotel- dirty and needs improvement. Apart from that I would definitely recommend this hotel.
from london england
Submitted on 01-11-2016
Just on our way back from this hotel having been here quite a few times over the years last time a year ago since then there has been a refurbishment of the rooms and I must say they are lovely with a large double walk in shower We were on the first floor but as the swimming pool is on floor -3 and restaurant -2 the room was quite high enough there is a chance to upgrade to higher floors with part sea views But this is an extra cost but all the rooms look the same we were shown room on 6th fl... Read more
from Nottingham, United Kingdom
Submitted on 02-11-2016
My husband and I decided to book this hotel for his 50th birthday, so glad we did, from the minute we arrived the staff were so helpful, we was greeted with a glass of fizz while checking in which was quick and easy. Our room overlooked the pools which we had booked, the rooms are clean, roomy with a balcony with a table and two chairs, and even a pull out clothes horse just enough to dry about 5 items, handy to dry swimwear. The restaurant is light and airy, with fantastic choice of food, we wa... Read more
from South Lanarkshire, United Kingdom
Submitted on 03-11-2016
This is a fabulous hotel. Food excellent quality and choice. Very clean and beautifully decorated. Entertainment very professional. Staff could not be any more helpful and very pleasant in restaurants bar and also cleaning staff. The entertainment staff worked tirelessly and we're always friendly. Children were very well catered for. All staff smiled and were happy to serve you. This country could learn about customer service from them.
from Stranraer, United Kingdom
Submitted on 04-11-2016
This is an excellent hotel which is manned by a wonderful staff. Service is quick , efficient and always with a smile, Food is delicious with plenty of choice. Rooms are spacious with good storage/wardrobes. I had a problem with my return taxi and the reception staff went out of their way to help. Entertainment team work endlessly to amuse everyone. Thank you Ricardo and Lillo. How the Restaurant/Bar staff can still be smiling and helpful from early morning to late at night deserves a special m... Read more
from Burscough, United Kingdom
Submitted on 04-11-2016
Always stay here when in Tenerife. 3 - 5 visits a year for a workation (a little work lots of holiday). Oct - 2016 Reception - offered a nice glass of Cava whilst checking in. Took 10 minutes and up to the room. asked for poolside which is my preferred choice and got it. I like 1st or 2nd floor so I don't have to reley on the lifts. Stay all inclusive for the simplicity. Hotel is always kept very clean. LOUNGE BAR - Good service polite staff, Maxim, Francisco, great fun. POOL BAR - Clean, tidy ... Read more
from Darlington, England, United Kingdom
Submitted on 05-11-2016
Stayed last week in October, hotel seemed fairly full and we had no issues whatsoever from a quick check in and met with a nice Cava and straight up to a decent size room. Two large single beds together, tv, bathroom with walk in shower and hairdryer. Only downfalls were no tea/coffee making facilities in the room and you have to pay for the use of your safe. You have a good selection in the restaurants with a good variation and drinks are good also. Lots of sun beds around the three pools , sti... Read more
from berkshire
Submitted on 06-11-2016
I have been visiting the hotel for over 15 years, can not fault it and it improves every time we visit. Staff are very helpful and polite especially Mohsin who made our visit extra special. The hotel is in a brilliant location, close to bars, restaurants and shops. Will be visiting again in May, if you're thinking of going to Tenerife I would highly recommend this hotel!
from Petersfield, United Kingdom
Submitted on 06-11-2016
I've rated this hotel an average as its not "very good" but I couldn't put anything in between. Its actually a good hotel. We spent 7 days at the Iberostar Bouganville Playa in half term week- great location - walking distance to beach, bars, entertainment and shops. The guys at reception are very good - well trained, polite and friendly (although we didn't receive any complimentary cava or even water when we arrived like some - and it was about 9pm!) Martin - helped us with our luggage and... Read more
from HarriCTS
Submitted on 08-11-2016
After years of long Haul Winter Breaks we decided to try a not so arduous flight, we read the reviews and having 3 Hotels in our minds found that at relatively last minute the Bouganville had one room available travelling with Thomas Cook . We booked with one sole thought in mind .....it could not be as bad as the Melia Marina in Varadero Cuba!!! In all honesty we did not want to come home, it was simply Lovely. We arrived late evening with the bus dropping off just opposite, Cava offered and ... Read more
from Sheffield, United Kingdom
Submitted on 09-11-2016
On arrival we were greeted by lovely reception staff and a glass of bubbly each. First impressions were good, it was early afternoon and it was spotless. Check in was very quick. Room was 822. Superb views, Siam Park to the left and the sea to the right. Had sun almost all day on our balcony. Pools were lovely and clean, could always get a sunbed. The pool nearest the sea got busy quickly though so if you want a bed there you may need to move fast! Pool bar was lovely with very friendly staff. B... Read more
from Glasgow, United Kingdom
Submitted on 09-11-2016
OVERALL hotel decor was lovely. WE stayed on the 9th floor. I think 921 which was a suite which looked over the sea.....amazing. The beds were clean and really comfortable. We went all inclusive, breakfasts were lovely, I never had lunch and the dinners were ok. The house white wine was nice and not the usual all inclusive vinegar. The variety of the food at the pool bar was not good. The waiting staff worked hard and were so lovely as were the cleaning staff and the double act behind the beac... Read more
from Glasgow, United Kingdom
Submitted on 12-11-2016
This was a beautiful hotel set just on the other side of Puerto Colon which was within walking distance of either Veronicas, Adeje or Playa Fanabe. This is large modern hotel, with friendly and helpful staff. The rooms and facilities were very clean and the range of food available in the restaurant was great. Pool had fantastic views of the beach and games and activities most days. Highly Recommend this Hotel!
from Upper Largo, United Kingdom
Submitted on 12-11-2016
Just back from a 10 day stay at Bouganville and really everything has matched up to our expectations . The staff were very pleasant and obviously took pride in their work and we remembered staff from having stayed some years previously . Obviously a popular choice with many holiday makers as we heard of someone having stayed 44 times !Considerable effort was put in to keeping the hotel clean and tidy . We stayed on a half board basis and probably unsure about prestige upgrade as I would question... Read more
from Burton upon Trent, United Kingdom
Submitted on 12-11-2016
I am a fan of the Iberostar chain of hotels and this one did not disappoint. Stopped for 6 nights arriving on the 5 th November. All staff very welcoming and friendly. Hotel very clean. I was on the second floor and had a side sea view which I had not booked which was a lovely bonus. Beds very comfy and the cleaner would leave treats in the room after cleaning mainly sweets and chocolates. My mum and sister had wine and fresh fruit left in their room one day. Plenty of sun beds around the... Read more
from Middlesbrough, United Kingdom
Submitted on 12-11-2016
Just come back from this lovely hotel,we have just spent 10 nights here,we had a wonderful time.As soon as we arrived we were made to feel very welcome by the staff at reception,we were greeted with a glass of cava,our cases were took up to our room.we were staying in a prestige room on the 7th floor,our room was lovely modern and very clean,the bathroom had a double shower,.All the staff were so friendly and always had a smile for you.Both restaurants were lovely,the food was lovely plenty of c... Read more
from Saltciats
Submitted on 13-11-2016
The bouganville hotel is lovely hotel, situated in a Good location, halfway between las Americas and Toviscas area at the harbour so good for walking. Near enough to las Americas but far enough away So their isn't too much noise. Plent of bars round about to keep you entertained. The hotel was very Clean and there was always cleaning going on. Food was good, something for every pallet.
from Aberdeen, United Kingdom
Submitted on 14-11-2016
Since the upgrade of this hotel the rooms are very pleasing. We were treated very well by all staff. Because we were returning guests we received gifts every day. The rooms were cleaned everyday with clan linen most days. All staff were very friendly.
from
Submitted on 15-11-2016
Haven't been to Tenerife for years and pleasantly surprised. Hotel classed as in Costa Adeje area but walking easily along the front , through Los Americas to Los Cristianos and in opposite direction Puerto Colon. Easy walkway with lots of shops and cafes. Lots of water sports and trips, either hire car ar take bus trip. Watch for the cheaper ones as they usually include some " promotion " . Hotel very clean , large selection of food in restaurant, plenty sun beds, shows every night . Easy acce... Read more
from Greater Manchester, United Kingdom
Submitted on 15-11-2016
First time to this hotel .The hotel is impressive spotlessly clean, staff excellent. Enough food to cover all taste.Dinning room large ( could do with sectioning off) to reduce the noise.Our bedroom side sea view was more than adequate .Loads of sun beds but be up early to get your favourite spot.Will return next year.With Jet 2 NOT Thomas Cook ?Reason on departure take your luggage hotel foyer next time you see It your airport carousel excellent just like going on a cruise.
from Scotland
Submitted on 16-11-2016
we had a super holiday at this hotel. It went off to a good start with being given a glass of cava whilst waiting to check in. The service continued to be as good throughout the holiday. The room was a great size, very clean and towels changed daily and an abundance of toiletries. Food was very good if a bit repetitive, but being there for two weeks this is expected. Lots of seafood and fish dishes which was not to my choice but seemed to be very popular. Usual choice of pasta and pizza every ... Read more
from Belfast, United Kingdom
Submitted on 17-11-2016
To start with the drop off for this hotel is at a bus stop approx 250 yards from the hotel so be prepared to drag your suitcases. This is also where you get picked up. We traveled with Jet 2 and they provide a book in service at this hotel for the return journey, so on arrival at the airport you just walk straight to security with no luggage to worry about. This is the first time we have had this service and thoroughly recommend it. Booking in is quick and efficient with a glass of Cava to help... Read more
from Wakefield, United Kingdom
Submitted on 20-11-2016
Myself and my partner have just spent eight days at the Iberostar. We booked late and consequently there wasn't much choice, so we were a little unsure of the Hotel and the resort . On arrival we quickly realised we had made the perfect choice. Costa Adeje is the ideal resort for us, plenty of shops a short walk from the Hotel as was Siam Park. The latter is a must if you are going to visit Costa Adeje. The Hotel was superb from the welcoming staff with some fizz to the beautifully decorated t... Read more
from Co Durham
Submitted on 21-11-2016
We have been here for three days and although I cannot find anything specific to complain about I am unable to rave about it either. Rooms are clean and spacious, location good with lovely balcony views and the food (we are half board) is varied and plentiful. However for a 4 star hotel this place lacks any 'wow' factor. The bottom 4 floors are public areas with lots of vacant space which gives it an unused feel and the self service buffet may serve good food but the ambience is more fast food c... Read more
from Manchester, United Kingdom
Submitted on 21-11-2016
The hotel was beautiful and clean , it was like a well Oiled machine the staff were attentive & friendly and the animation team We're great , a very small hiccup on arrival as our room wasn't quite ready , but we were given a glass of fizz so that was forgotten very quickly. A massive plus for this hotel in my opinion was as we were on a half board basis we was given the option of switching out evening meal for lunch the process was easy we just let reception know the same day in the morning and... Read more
from Fleetwood, United Kingdom
Submitted on 21-11-2016
Fab hotel, great pools, rooms, food, location, views. Couldn't ask for a better hotel for location and luxury at a fantastic price. Not too busy, pools are fantastic and rooms great. No complaints....
from Glasgow, Scotland, United Kingdom
Submitted on 22-11-2016
Site full of goods and bad about this hotel, The staff excellent food was good especially the sea food, We were all inclusive and surprisingly not the local spirits were offered, the animation team were the best entertainers we have seen in a long time and so friendly, a Beatles tribute got everyone of their seat and they were surprisingly good. my only issue was fellow guest pushing at food counters not prepared to take their place in a queue and some of them not polite to staff, There is alwa... Read more
from Christchurch, England, United Kingdom
Submitted on 23-11-2016
We've just returned from another lovely week at The Bougainville. The staff are so friendly, food is excellent and the animation team are something else !! We have stayed here March and November for the past 4 years and every time the standard goes up a notch. This time we were very happy to find that the Internet system had been upgraded and wifi was now available throughout the hotel and gardens, at no cost. I could make so many positive comments but previous reviewers have said it all. We ... Read more
from Southampton, United Kingdom
Submitted on 24-11-2016
What a wonderful hotel very handy for the beaches and shops. the rooms were clean and very spacious, The hotel staff were very helpful and friendly We stayed half board and we found the food in the restaurant to be excellent with so much choice, we ate out on the balcony most nights which had fabulous sea view and our waiter Mohsin was so helpful a real credit to the hotel
from Redcar, United Kingdom
Submitted on 25-11-2016
We arrived at reception to a very friendly and helpful welcome .We had booked all inclusive prestige.The services, food and facilities were all very good. The hotel is set in a beautiful location. We decided to dine outside to take full advantage of the views and we're treated to the best attentive waiter anyone could ever have.This guy really cares about his work, and it shows through the excellent service he gave us and other guests . His attention to detail and his multi language skills was v... Read more
from Paisley, United Kingdom
Submitted on 29-11-2016
First class all round. Food cannot fault, rooms service brill, pools x 3 loungers more than enough, night shows very professional. We got stuck in the lift for a short time and received an upgrade to all inclusive
from West Yorkshire UK
Submitted on 30-11-2016
Overall, this was another enjoyable stay. Since I last visited earlier this year, there seems to be no discernible deterioration in food standards. The Italian chef, Mauro, remains on top form, and whilst he was away on holiday for part of our stay, Head Chef Marco cooked a wonderful cava-based risotto decorated with red fruits. We were also delighted that our beloved chocolate fountains (both dark and white chocolate) were again in operation. I have forgotten to mention in previous reviews t... Read more
from
Submitted on 30-11-2016
First of all please ignore any of the bad reviews. My friend and I returned home yesterday after a 4 day break at this beautiful Hotel. What can I say........ The Hotel is spotless The staff are friendly. And reading previously about food complaints these people can only be extremely fussy...... They catering for children, vegetarians (which my friend is) and different nationalities, something different everyday the choice is endless and nicely presented cooked freshly in front of you. Excelle... Read more
from pontefract
Submitted on 01-12-2016
Back again for more holiday time, mostly still the same,good staff and good housekeeping, all nice and clean , did not see any bad staff, Nice to see Rubén and George again who instantly recognised us , If you want a nice hotel in a perfect spot this is the one you want, Only problem we came across was some of the breakfast food were on occasion cold, beans especially, Still we will be back next year for at least one visit, we like to do three weeks in November
from Staffordshire, United Kingdom
Submitted on 01-12-2016
This is an excellent hotel with good facilities and a wonderful choice of quality food. We stayed all inclusive for 2 weeks and were very impressed with the efficiency and friendly attitude of the staff. One thing which stands out above all else is the immaculate cleanliness of the hotel. There is always someone cleaning the whole place and nothing is forgotten.I would recommend this hotel to anyone.
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