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Protea Hotel Balalaika Sandton

Johannesburg, Gauteng, South Africa (JNB)

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Based on 817 reviews
Room & Rates

Suite, 2 Bedrooms

1 queen and 2 single beds
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Suite

Double Occupancy
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Universal Access

Universal Access

1 queen bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Standard Room, 1 King Bed (Crown Court)

1 king bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Standard Room, 2 Single Beds, Non Smoking

2 twin beds
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Standard King Non Smoking

1 king bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Crown Court Suite Non Smoking

Crown Court Suite Non Smoking

1 queen bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Two Bedroom Suite Non Smoking

Two Bedroom Suite Non Smoking

1 queen bed or 2 twin beds
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
296 sq feet (27 sq meters)

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Suite, 1 King Bed

Suite, 1 King Bed

1 king bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Suite, 2 Bedrooms

Suite, 2 Bedrooms

3 beds
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Twin Room

1 double bed or 2 single beds
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Standard Room, 1 Double or 2 Single Beds

1 double bed or 1 twin bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Protea Hotel Balalaika Sandton
20 Maude Street, Sandton, South Africa 2196

Rooms
Make yourself at home in one of the 330 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a steam room, and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and shopping on site. Guests can get to nearby shops on the complimentary shuttle.

Dining
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A train station pick-up service is provided at no charge at scheduled times, and free valet parking is available onsite.

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National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Know Before You Go

  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 185.00 per person (approximately)
  • Airport shuttle fee: ZAR 545.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: ZAR 500.00 per night
  • A 1 percent city/local tax will be charged

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Exterior Corridors
  • Fireplace in Lobby
  • Fitness Facility
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shopping
  • Shuttle To Airport (surcharge)
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 817 reviews
from atlanta
Submitted on 16-05-2016
We spent two days in this hotel before going on to our Safari........ I have to be honest the food was horrible .............The service was great and the staff were great we enjoy our stay and very thankful restaurants were nearby!! I love the decor of this hotel , the cigar was very nice and the hotel overall was great!!!
from Johannesburg, South Africa
Submitted on 20-05-2016
Established in 1949 the hotel is a unique blend of the victorian design and modern day design. It is situated conveniently within a walking distance to the Gautrain Station which is only 15 minutes from the airport and to the famous shopping malls at the Sandton City and Nelson Mandela Square. If offers a rather unique dining experience spiced by rather elderly waiters. The pool area also is very relaxing in the middle of the built-up city. PSL The Wifi is horrible -- just a word of caution,
from
Submitted on 20-05-2016
Had to stay there on a business trip for 10 days and the hotel is dated, old furniture, carpets and bathroom in desperate need of an upgrade. They say free WIFI but it was almost non existent. WIFI was very erratic and poor connectivity. The service from staff was mixed some where friendly and some felt they were doing you a favour. Breakfast was always busy and overcrowded. The only two things going for this hotel was its location and the Bull Run restaurant. I will not be staying there again ... Read more
from St. John's, Antigua
Submitted on 21-05-2016
I've been visiting this hotel for years from the UK and especially since its refurbishment of public areas and rooms, it is even more well worth recommending! There is a rare 'family' ambience, with most staff having been there for years, providing a 'from the heart' service, making u feel a real guest not just a number. The breakfast buffet is extraordinarily varied and plentiful.....i love the public areas around the reception, and of course the warm, country house feeling as opposed to cold g... Read more
from Blemfontein
Submitted on 24-05-2016
What a pleasant welcome late at night. When you only get to check-in at 23h00 after a day on the road and meetings in different cities and you are still welcomed with friendliness, good service and some snacks it is indeed extra appreciated! Thanks for going that extra mile!
from Houston, Texas
Submitted on 29-05-2016
the rooms in the newer section are way better than the older ones in the old section i.e.. the ones fed by the elevator in the lobby.make sure to book and confirm online and pay online as well prices can change for why was described to me as a high occupancy rate,not sure i understand it to this day.I waited a while to write this, i didn't want to be unfair but i would stay again but would be a little more careful,and would shop there are plenty of options very close.
from Johannesburg, South Africa
Submitted on 06-06-2016
I recently had to good fortune to use the gym of this very famous & centrally located landmark hotel, kindly arranged for me by the manager Jorge & his very helpful & friendly PA Kim. What a pleasure! As it was early I had the entire very spacious & very well equipped gym to myself & the privilege of TWO flat screen TV so I could watch the news & sport at the same time! All toiletries & towels were provided & a steam room is available if required - wow! Louis-THE-lawyer
from Cairo, Egypt
Submitted on 06-06-2016
My wife and I stayed for 2 nights in May, we arrived at the hotel early at 9 am after an overnight flight but we were immediately given a room. The hotel itself is very traditional with beautiful gardens and a pool in the middle. The bar is classic and nice and the Bull Run restaurant is one of the best steak houses I have eaten in. The staff are very nice and welcoming. One nice thing is the free shuttle running to the nearby Sandton Mall.
from
Submitted on 08-06-2016
The room was nice, and the bathtub was excellent. They have a great in house restaurant that I would definitely recommend! I was so nice to have a restaurant on property that I could easily stop in at for dinner so I didn't have to get a cab, or walk outside of the hotel.
from
Submitted on 14-06-2016
The staff are really friendly and helpful, they couldn't be more so. The in house restaurant (the Bull Run) is very good. The central area with pool, birds and greenery is pleasant. The location is good, a five minute walk to Nelson Mandela square with its shopping, dining etc, and a ten minute walk from Gautrain (and there is a shuttle bus if you'd rather not walk). My only complaint is that the bar allows smoking (but, unfortunately, that seems to be the norm in South Africa)
from Iowa City, Iowa
Submitted on 17-06-2016
Fantastic value in Sandton with top shelf steak restaurant. As a Marriott Gold Member we were upgraded to two bedroom suite. Wow, what an elite feeling. Highly recommend this hotel for price and close location Sandton Mall and Gautrain Station. The Hard Rock Johannesburg and Johannesburg Stock Exchange almost across the street.
from Los Angeles, California
Submitted on 18-06-2016
I stayed here for two nights at the start of a month in South Africa. I booked the rooms myself and specifically stated easy access due to my being a solo traveler and having a lot of luggage. My room was not in the Ballalika portion, but in another building. I always needed help even finding my room. I asked for a map but was never given one ( just for the hotel!!). I mentioned all this when I was checking out and only then did they offer to move me. The only way I could find my room was to wal... Read more
from
Submitted on 26-06-2016
Exceptional and friendly Staff! Breakfast staff particularly so! Could not fault! Excellent Location. Recommend! Beds and pillows fantastic and comfortable! Shuttle to Sandton Mall great and very reliable! Beautiful gardens - Bull run restaurant within hotel also Great Food!
from Bridgewater, New Jersey
Submitted on 28-06-2016
If I had to spend just one night in Joberg again, I would chose this hotel again. Nice leafy setting in the middle of this big city and it warmed this birder's heart. The room and bathroom were good sizes, the restaurant served a nice breakfast (we didn't experience other meals) etc. The driveway was narrow and somewhat hard to get in and out of and the layout of the place was awkward, but all in all, a very nice stay.
from The Hague, The Netherlands
Submitted on 04-07-2016
We had a great stay at protea hotel. It is very conveniently located! The building is beautiful, and the rooms certainly up to standard! Kitchen staff was very friendly! We had abirthday to celebrate nd they decorated the breakfast table beautifully!!
from
Submitted on 09-07-2016
Stayed in this hotel for 2 nights at the beginning of July this year. Hotel is situated in the heart of Sandton, opposite the Stock Exchange. There is quite a lot of construction happening around the hotel so not the best outlook from our windows. The hotel does offer a free shuttle to the Shopping Mall which is near by and this is a popular and busy option for many that stay at the hotel. Breakfast was great so do recommend you include breakfast during your stay. The Bull restaurant on the pr... Read more
from Vancouver, Canada
Submitted on 11-07-2016
The hotel is located close to Sandton City and has free (except for tips) valet parking which is an excellent bonus. The room was not ready upon arrival, but it was suggested we have a drink at the bar while we wait and they would come fetch us when it was. It wasn't too long and I must say that the lobby and bar both seem historic and elegant. We had some cocktails at the bar and while the service was friendly, the cocktails were only so-so. The room rate for the 2 bedroom suite was very reason... Read more
from
Submitted on 11-07-2016
The hotel offers a reasonable alternative to the highly priced options in the area. It is conveniently located, the staff are friendly and overall a good experience. I think that one could overlook the swollen door frames and slightly worn carpets and dated furnishing, if you are simply looking for somewhere to sleep when not exploring the area, in business meetings or catching up with friends. I will definitely stay here again on my next visit to JHB and if its summer, make use of the lovely... Read more
from
Submitted on 12-07-2016
The breakfast at this hotel never dissapoints me. They have a good variety on their buffet, and the food is amazing. Some staff there have even been working there for more than 2 decades, and they still show a lot of passion in what they do.
from Copenhagen, Denmark
Submitted on 13-07-2016
Service is poor, rooms are extremely basic and in poor conditions. Service is awful, had to wait 4 hours and call front desk 5 times to get linen changed, because dirty already at arrival. Only positive is the price which is quite reasonable for the area.
from
Submitted on 13-07-2016
Beautiful property. Interesting history. Close to shopping and eating places. Good clean rooms. Great staff. Very helpful and pleasant. excellent food. Good breakfast spread. Good restaurants and great conference space and service. Enjoyed fully
from Tripoli, Libya
Submitted on 16-07-2016
I stayed here on a business trip in 2014. Two beautiful pools especially at night. The services good , friendly people at the reception and comfortable room. The hotel is close to Sandton city square (big shopping center, restaurants, cinema ... etc). very safe place. Very reasonable price to stay what is known to be an expensive place in Joburg.
from High Peak, Derbyshire, United Kingdom
Submitted on 19-07-2016
There is no mention in these reviews of the construction site next door that is 24 hours and incredibly noisy, not just with machinery but with shouts and bangs all through the night. After an awful nights sleep I was told by front desk that they could move me to another room away from the noise but my stay was over. Why, if there were other rooms available was I put in this one to start with? I have stayed here before but never again. Worst night's sleep I can remember since having a small baby... Read more
from
Submitted on 20-07-2016
Very serene place in the heart of Sandton city. Its a gem of sorts because once you enter you feel like you're in the countryside. The staff are helpful and friendly. The rooms are clean and quiet and very close to Sandton Shopping mall and Gautrain AND if you're up for a night out, close to NewsCafe. An overall lovely place to stay. I recommend.
from Johannesburg, South Africa
Submitted on 29-07-2016
This is a 3 start hotel for corporate travelers who are budget-conscious. It is now being re-branded as a Marriott, who bought the Protea Group.The hotel is well-located for visitors to the JSE and Nedbank, but not for leisure travellers, who cannot walk to Sandton City from here, it is too far. The hotel needs an upgrade as well, the rooms are all over the show, different annexes etc. Very tricky to find your room. The rooms are quite basic, but has everything one needs. And the parking is o... Read more
from Johannesburg, South Africa
Submitted on 02-08-2016
it felt more like home, we were welcomed warmly, the service is excellent, the staff is friendly, I recommend this Hotel to everybody, its the best! I personally would come back again and again, I love it, my Directors and our CEO loved it
from Warwick, United Kingdom
Submitted on 03-08-2016
Simply fantastic and helpful child friendly service, pretty courtyard, good food, clean and comfortable beds. We ate in the bull run restaurant which was an absolutely amazing meal. Provides a free shuttle to the gautrain station. Nicely set out family rooms.
from Dubai, United Arab Emirates
Submitted on 04-08-2016
We stayed 4 nights and 5 days and booked a suite.... Went as a couple with a 3 yr old and booked through Agoda Pros : Proximity to Sandton mall, The train n free shuttle to the mall. The restaurant Bull Run serves excellent food and service was great too. Cons: we booked a suite. I am a seasoned traveler and have stayed in suites all over. This was quite small in comparison. The jacuzzi never worked and even after complaining nobody offered to fix it. There was a slight electricity problem, t... Read more
from
Submitted on 04-08-2016
The hotel is a bit dated, but the rooms are comfortable and the service impeccable. There is a garden with a pool in the back. There is also a really nice steak house at the premises. If you want to go out at night there is a shuttle service to Nelson Mandela Square. If you are the adventurous type, itâ??s a 5-10 minutesâ?? walk from the hotel. In addition to the standard (bed, tv, bathroom), the rooms have free wifi, both European and UK sockets if you have forgotten an adapter, a desk and ... Read more
from Houston, Texas
Submitted on 05-08-2016
A stay in this hotel is like stepping back in time in a good way. The property looks and feels colonial, and the staff reflects the attentiveness of service from that period. Rooms are ample in space, with modernized accoutrements and comfortable beds. Breakfasts are outstanding. And, the location is central with the extra plus of a free shuttle to the major shopping/dining in Sandton. Yes, the building and grounds are a bit dated but overall the Balalaika is delightful--a very good value... Read more
from Cape Town Central, South Africa
Submitted on 11-08-2016
Visited this this establishment over a year ago and returned this month. They're pretty consistent in their service. Jess at reception was incredibly helpful in ensuring that we were well accommodated. She also ensured that we were able to take in the sights and sounds of the city with ease. Much appreciate Ohads ability to intervene and assist promptly with inquiries and information that general staff aren't able to handle. The challenge encountered was the long walk to our suite. The ... Read more
from Lusaka Province, Zambia
Submitted on 12-08-2016
The rooms are nice. The place is within the central business district. But the food at the Hotel was very nice. At one time we ate stale beef during supper and we had to return it back to the kitchen.
from Los Angeles, California
Submitted on 12-08-2016
This hotel is good. Not great but good enough. The lobby and rooms are dated but not bad enough to repel people. Front desk is very helpful yet a bit disconnected. The food is good and plentiful. Some floors smell musty.
from Lusaka, Zambia
Submitted on 15-08-2016
The hotel is good with friendly staff offering great service. The room was clean,with complimentary amenities suited to meet client needs whilst in the room. The experience was outstanding thereby creating a desire to return in the foreseeable future. The hotel is well located in the Sandton area near the Nelson Mandela Square, a home of a wide range of exotic restaurants offering world class range of meals. Within the hotel vicinity is as a public restaurant, the Bull Run, offering mouth wateri... Read more
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