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Hilton Sandton

Johannesburg, Gauteng, South Africa (JNB)

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Based on 1100 reviews
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Hilton Sandton
138 Rivonia Road, Sandton, NA South Africa 2196

Savor African or Mediterranean cuisine at Tradewinds Restaurant, snack on a sandwich at Faces Bar terrace or sip a cocktail at the Hilton Sandton hotel's Pool Gazebo bar. The hotel?s Sushi and Teppanyaki Bar offers a Far Eastern culinary experience, with professional Sushi and Teppanyaki Chefs also providing Sushi lessons to individuals and corporate guests. Keep active at the Hilton Sandton hotel with a set on the tennis court. For something a little more soothing, try an aromatherapy treatment in the spa. Hop on the free shuttle for great shopping at Sandton City just 500 meters away, or explore Johannesburg attractions like Gold Reef City Theme Park. Sandton Convention Center is a 5-minute walk away and there is wireless internet access in the Executive Lounge and 9 meeting rooms for 4-1000. All rooms at the Hilton Sandton hotel feature satellite television and high speed internet access. Guests staying on the Executive Floor enjoy private check-in facilities, complimentary breakfast, drinks, canap?and newspapers.

Amenities Include: Meeting Rooms, Restaurant, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1100 reviews
from Stockholm, Sweden
Submitted on 24-05-2016
This hotel has nice staff but and the Teppyaki restaurant, closed on weekends, is really good. The rest is not. Very unpleasant reception and lobby area. Gym is not clean. Hotel is very tired and need a complete refurbishment. Internet is so slow you can hardly use it. Feels more like a 3,5 star hotel. I would not recommend this.
from East London, South Africa
Submitted on 24-05-2016
Value for money for sure and you will not regret staying at this establishment from the staff when you check to the staff in the sixth floor executive lounge. the shuttle guys are also the best and they give you as a client your own attention and assist you to the fullest
from Curepipe, Mauritius
Submitted on 24-05-2016
Well situated hotel in the heart of sandton with shuttle facilities to gautrain and sandton city every 30 mins. 45mins drive from the aiport .. room very clean customer service conciergerie and restaurant very nice as well.
from Midrand, South Africa
Submitted on 25-05-2016
Friendly and helpful staff at check in. Quiet, peaceful and luxurious ambiance. Stayed on the executive floor and utilised the executive lounge which has a refreshing view with complimentary snacks/drinks to enhance your relaxation. Breakfast was a 5 star experience and the staff were extremely hospitable. I would recommend this for anyone looking for great location in the midst of the hub with a quiet, convenient and relaxing accommodation.
Submitted on 25-05-2016
It was very good hotel, only because paid internet and keeping R3000 for 6 days made it less than excellent for me. Like hotels in other countries, they could ask for the copy of my debit or credit card instead of charging and returning upon my departure.
from Gaborone
Submitted on 31-05-2016
Hilton is located in a very safe and upmarket location in Sandton the business district of Johannesburg. How muchever it may sound a business district, it has loads of entertainment options and shopping within and has a fantastic network to many places. Hilton is right in the middle. By Gautrain its only 12 mins to the airport and the hotel offers shuttle services to the Gautrain every 30 mins except for 2 times in a day i am told. Its a busy hotel with lots of Airline staff staying, which show... Read more
from Johannesburg, South Africa
Submitted on 30-05-2016
Perfect for Business trips. Friendly staff. Good choice of food at breakfast. Dinner food at restaurant was ok. Nice pool and big enough fitness area. Location near to Mandela square and save to walk at night (in group). Good choice of restaurant near the hotel. Close to Woodmead office park.
from Washington DC, District of Columbia
Submitted on 01-06-2016
I just completed a two night stay at the Hilton Sandton and had a pleasant experience. From check-in to check-out, the staff were courteous and helpful. I received an upgrade to an Executive level room which was a definite perk. The hotel offers a complimentary shuttle service to/from Nelson Mandela Square which is very convenient to accessing some major sites as well as the nearby Gautrain. Highly recommended!
from Porto, Portugal
Submitted on 01-06-2016
Very nice hotel with very friendly staff. Rooms are big enough, very clean and they have a nice GYM and outside swimming pool. Didn't have luck with the weather but that you can't blame on them :) Worth a visit either business or leisure
from Sandton, South Africa
Submitted on 06-06-2016
Friendly staff. Extremely helpful and knowledgeable. Rooms were clean. Breakfast spread was amazing. View from my room looked over Sandton city. Sunset was stunning from my room's view. Reception was 100% on form. I did not need to stand in any queues. My details were on the system and they were waiting with smiles upon our arrival.
from Wolverhampton, United Kingdom
Submitted on 13-06-2016
This was my first visit to South Africa, and it was a business trip along with a couple of colleagues. We use the excellent train from the airport to Sandton, which is the business district, which was easy and felt safe. We then found ourselves without clear instructions of where the hotel was, and a very visible security presence. So slightly nervous but otherwise unharmed we walked to the Hilton, where we arrive early for our rooms. The professional desk service upsold us to the 6th floor exec... Read more
from Almere, The Netherlands
Submitted on 14-06-2016
- Room was as expected, spacious but carpet and desk should have been much cleaner - The toilet doesnt flush till you press it several times.. you got be pressing several times QUICKLY otherwise it wont work.. reminded me of the old way to pump water from the underground.. - Wifi is very poor, asked reception for an RJ45 cable they transfered me to the "Business Centre" that had no cables.. - Called to book a taxi, I was transfered to the "concierge" who never picked up.. had to call 3 times and... Read more
from Texas
Submitted on 15-06-2016
Standard Hilton quality with an exceptional staff that was willing to go out of their way to make you feel comfy. Manager was out when I checked in and he personally came to my room to welcome me, with a gift basket. And, no I am nobody's VIP. Breakfast was superior to most. The restaurant was very reasonably priced for the location, same goes for the bar. Wifi was fast and reliable, gym well equipped and clean, free shuttle to Mandela Square and Gautrain every 15 min. Executive lounge had delic... Read more
from Denver, Colorado
Submitted on 15-06-2016
The Hilton in Sandton is a very good choice for both business and tourist. It is a large hotel in a convenient position with easy access to freeways. The staff are extremely obliging and seem to go out of their way to greet guests. The room was large and had all the usual amenities for this type of hotel. Housekeeping quickly addressed the small issues (plugs in tub and wash basin missing!) and safe needed repair. Gym was good although unusual as its access was via an outside walkway which in wi... Read more
from Durban, South Africa
Submitted on 15-06-2016
Great stay in the hotel. Good Food and Beverage offerings and very helpful team members. Had a meeting for three days and offerings in the banqueting department was very good. Well run hotel. Felt like home away from home and taken care off during my entire stay. Great location in Sandton.
from Terrace Park, Ohio
Submitted on 23-06-2016
My wife and I just returned from an 11 day trip to South Africa. We spent three days on the front end in Johannesburg and stayed at the Hilton Sandton. As a Diamond member I am partial to Hiltons and used some points for this visit. There are other hotels in the areas. The hotel has a great staff, very attentive and friendly. I had unintentionally mentioned it was our wedding anniversary when I called the hotel to arrange a ride from the airport which they handled quite well. To our surpri... Read more
Submitted on 26-06-2016
Fantastic hotel and all services within. Stayed here for an extended business trip and had good experiences. Dinner here is poor, and it's cheaper to go out and get something high quality! Perfect for business, bit pricey for personal.
Submitted on 27-06-2016
Typical Hilton rooms but not typical staff. Everyone from the front desk to the housekeeping staff, were all friendly and helpful. Stayed on the Executive Floor and it was nice to be called by my name when passed by staff. The shuttle to Mandela Square was a great added bonus. I would definitely stay here again.
from Paris, France
Submitted on 27-06-2016
Nice hotel in Jonanesburg. Just a pitty that we can't walk around even to get cash at the bank in front of the hotel and taxi required for all activities. They could consider having a small shop in the lobby. breakfast great
from Zurich, Switzerland
Submitted on 30-06-2016
The location is in the new business district of Jburg and is in walking distance to other hotels and the train station from the airport. There is plenty of construction, so unless you are familiar with the area don't drive here. You'll notice security guards everywhere, but that is the norm for South Africa. Upon entering the hotel there is a grand staircase up to the bar and restaurant and to the left is reception. On the way there you are offered lemonade and you can even have your shoes shin... Read more
from Columbus
Submitted on 02-07-2016
Hilton Sandton in South Africa is one of the best Hilton I have stayed in. I will rate the hotel as 10 on a scale of 10. I stayed here for almost two weeks and experienced excellent service at the front desk, restaurant, and concierge. The hotel was very clean and safe. The hotel provided shuttle transportation to Mandela Square - a shopping Mall with many upscale stores and restaurants.
from Harare, Zimbabwe
Submitted on 03-07-2016
The staff were very friendly and professional. The rooms were clean and very well laid out. Bed was comfortable. The location is very good for business and leisure activities close by. I would definitely return.
from Krugersdorp
Submitted on 04-07-2016
Good, clean rooms. Centrally located in Sandton. Close to all major businesses eg JSE, Nedbank Head Office etc. Great breakfast buffet, with all tastes catered for. We found the staff at the check-in counter to be a bit slow and demotivated, but overall the hotel was good value for money.
from United States
Submitted on 05-07-2016
1st class new hotel, superb accomomdations at good value. Staff was excellent and concierge Sanjay a great resource for restaurants and tour suggestions. Sandton is a great part of the city to stay. Don't miss a tour of Soweto and Nelson Mandela's house. Also, recommend the Apartheid Museum. Great history!!
from Cape Town, South Africa
Submitted on 10-07-2016
I had great time staying at Hilton Hotel , the also have good shuttle services . The staff was so very helpful, I requested additional blanket because it was cold , they provided to me big clean blanket
from Colleyville, Texas
Submitted on 16-07-2016
Great central location in Johannesburg. Staff was friendly and eager to help. Great Breakfast Buffet for mornings. Only 24hr free wifi. I would not suggest exchanging money here as the exchange rates tend to be higher than the nearby banks.
from Hyderabad, India
Submitted on 16-07-2016
Very comfortable stay at Hilton Sandton. Good and clean guest rooms and a very courteous staff. Would like to stay there everytime i visit Johannesburg. It is the best hotel to stay in and is located in close proximity to business areas and shopping malls. The shuttle service is excellent. Overall a memorable stay at Hilton Sandton.
from New York, United States
Submitted on 17-07-2016
From the moment I got out of the taxi, the staff was welcoming. The front desk and concierge were most helpful. My room was and remained in excellent condition. As a Hilton honors member I had the pleasure to use the Executive Lounge, the staff in the Lounge were always on point. The staff in the restaurant were always pleasant. Great stay. Hope to see Sandton Hilton again!
from Norwich, United Kingdom
Submitted on 18-07-2016
Friendly staff, quiet rooms and a good location make the Hilton Sandton the perfect stop for business in Johannesburg, This hotel will become my stop of preference for future visits. Among the amenities there is good wifi, a great breakfast and on site parking if you have a hire car. Also transfers between airport and hotel can be arranged but if you prefer the Guatrain (only 15 minutes to the airport) a shuttle bus to the station is also available.
from Bangalore, India
Submitted on 17-07-2016
I usually travel on business to Joburg and have stayed at this hotel several times. The hotel has improved vastly in the last year. The staff is much more friendly and try to make you feel at home. Some of the things that have improved at the hotel include: Lounge Internet Access Parking Services Service at Breakfast Definitely, feels like a Hilton
from Dubai
Submitted on 19-07-2016
Overall stay was good. Good location, nice hotel/rooms. Great breakfast, easy access and feels at home. Need to pick up on service - specifically around laundry, etc. as that was lacking. Expect a lot more on that count from a brand like Hilton.
from Ladysmith, South Africa
Submitted on 19-07-2016
dissappointed that i was unable to get an upgrade as a gold member even tho prior arrangemnets were made to worsen matters,guest who arrived after me was given an upgrade not the type of service i would expect as a hilton honours memeber
from Marietta
Submitted on 21-07-2016
First class hotel in South Africa. Excellent rooms, even better service from the Front Desk, Executive Lounge, restaurant, laundry and housekeeping. In three stays over two weeks, we utilized all these elements (and more) and had superb service in all areas. As a Hilton Diamond member, access to the Executive Lounge provided a welcome respite after a busy day. The snacks and drinks in a peaceful setting was most enjoyable, whether playing cards or watching Euro 2016. The high-speed internet... Read more
from San Diego, California
Submitted on 23-07-2016
The Hotel have a very poor menue at all its resturants and the rooms need to be renovated. Beds are hard as rocks. The Shower is nice but the staff is even nicer. They have outstanding service which makes me come back everytime I go to Johannesburg and the location is great with Shuttlebusses to Mandela Square every 30 min.
from Portland, Oregon
Submitted on 26-07-2016
This is an excellent location for both business or pleasure, as it's a great place to see all that downtown Joburg has to offer. Lot's of restaurants and shopping nearby. Facilities are modern and well maintained. Very quiet location. And the staff is incredible. Super friendly and willing to do whatever it takes. This is a place I'd definitely stay again and would highly recommend it for any traveler passing through or staying in Joburg. Well done Sandton Hilton.
from Hyderabad, India
Submitted on 26-07-2016
Conveniently located.. only 300mtrs from Nelson Mandela Square .. Free shuttles from Hotel To Nelson Mandela Square .. very cooperative staff.. would definitely recommend... breakfast was excellent...
from Turkey
Submitted on 26-07-2016
This hotel is a standard Hilton stay with average service quality and average price. Nothing suprising, bad or good. If you can get a good price, you can try it. Location is not suitable for walking around.
Submitted on 26-07-2016
The front desk staff are courteous and extremely helpful. I had the opportunity to visit the Executive Lounge during my stay. The staff(Elliott,Beatrice,France and Isaac are very professional and their Service is excellent. They are a credit to the Hilton Brand.
from Naperville, Illinois
Submitted on 27-07-2016
Hotel is a little dated - could use a renovation. Location is excellent - close to all the big banks, IBM offices, malls etc. And it is supposed be one of the safer areas in Joburg.The Executive Lounge staff is fantastic - especially Elliot. Make sure you have him when you are in the lounge. But regardless, these guys have an eagle eye..although there is no self help of wines and other drinks, these guys are on top of it..they will remember what you drink and make sure your glass is always full... Read more
from Hong Kong
Submitted on 30-07-2016
I agree with some other reviews here; the hotel is a little dated. It needs an overhaul, and in the meantime, some basic maintenance. I've had better breakfasts in similar hotels. The choices for gluten intolerant people were limited but I did enjoy the range of fresh fruits and yoghurt. Service came with a smile but it was patchy. The best thing about this place was the free shuttle to and from Sandton City mall, where there are some great dining options and a huge range of retail outlets.
Submitted on 31-07-2016
As you would expect from a Hilton, this hotel delivers at a consistently high level. Conveniently situated in Sandton. My most recent visit was for a business meeting and as usual the experience was slick, attentive and discreet.
from China
Submitted on 31-07-2016
I would like to say a huge thank you for a great stay and that everyone from Hilton sandton took special care of us during our visit in june 2016. We only got back from our travels a few days ago,but this was on my to do list, to say thank you to all. we are all looking forward again in the near future to a lovely visit, and a special thank you to nathan and sorry but I forgot the other persons name at the reception/bell area that took special care of us from our arrival until we checked out.
from Sandton, South Africa
Submitted on 31-07-2016
This hotel is very popular due to its central Sandton location, but it seems to rapidly go downhill w/respect to the quality of service and conditions of rooms as a result. Locals are recommending Tsogo Sun (next door) as a better alternative.
from Durban
Submitted on 03-08-2016
So we planned a weekend away as a friend was getting married... Really splurged for our tiny budgets, expected a true Hilton experience, since we had done the Hilton Durban and totally loved it. We arrived and the location is awesome, the building is beyond expectation, really a gem of a hotel. The room was all one could expect and we loved that. That is where the joy ends! After all the hype we had built up from what we know and we expected from a Hilton experience, bitter disappointment. I do ... Read more
from Manchester, United Kingdom
Submitted on 04-08-2016
Just stayed at the Hilton Sandton. I went there as the Sandton Sun where I usually stay was full. I was not disappointed. The staff at that place are excellent. Not sure what customer service training they have had but it was great without being over powering. I had the buffet style dinner every evening, first night was Asian food and second night Italian and it was delicious. On one the nights the chef was surveying her displays and asked me what I liked and asked for any advice on what to im... Read more
from HYDERABAD, India
Submitted on 01-08-2016
hotel staff is too good to miss out. they help with every thing just ask them. I was given warm welcome at Gautrain station and cab drivers are very good and assist with loads of advice on shopping and safety aspects. They know which shops to go to.
from Sydney, Australia
Submitted on 05-08-2016
Seems like you take a bit of a trip down memory lane with this Hilton - feels a bit 1990s with the decor and the fit-out. Don't get me wrong though it is a nice hotel, everything is pretty much as it should be. It just feels old. The pool was nice and big too, the only issue is that it's open only till 6. We had stayed at Christmas and the gingerbread display in the lobby was beautiful - even captivated adults!
from Vancouver, Canada
Submitted on 05-08-2016
Excellent experience, facilities, food and service with plenty of meeting space. Gym was great, and the only suggestion would be to have a line to the front desk to turn on the sauna, but this was quite minor!
from Bengaluru (Bangalore), India
Submitted on 07-08-2016
You will not find any better service and the staff anywhere in sandton. I have been booking at this hotel for the past few months. More than the brand name , it is their staff and the service keeps them apart from any other hotels you might find in Johannesburg
Submitted on 10-08-2016
I had a truly 5* experience. From check-in I experienced friendly and helpful assistance. I even received a complementary late checkout. Spacious rooms, friendly staff and brilliant facilities in the heart of Sandton!
from Surrey
Submitted on 10-08-2016
Another return visit spending 3 nights at the end of July. Staff memebers remain one of the biggest assets. Spend all of Saturday in the lounge with family and it was like being at home! Spent time in the executive lounge and this was also like being at home!
from Birmingham, Alabama
Submitted on 13-08-2016
Fantastic location - easy access and incredibly good friendly staff. The breakfast was the tops ! Omelette station plus a very generous buffet with very plush decor and great ambiance. Good stay overall and very clean and great value.
from London, United Kingdom
Submitted on 15-08-2016
The Journey Ambassador was exceptional. She made our large group of family and friends stay at the Hilton Sandton seamless. The staff were really helpful. When we had a problem with the heating or other minor issues, it was dealt with promptly.
from Accra, Ghana
Submitted on 06-09-2016
I've used two other hotels in Sandton, besides Hilton. I feel you need to beef up your facilities in general. Staff were generally excellent. The conference facilities were alright except that they kept supplying carbonated water even when we told them we didn't want them. The rounded plugs & sockets were very difficult to use. I'm used to the square types. Adaptors were not easily available for use.
from Peoria, Arizona
Submitted on 07-09-2016
The staff is wonderful. They are so pleasant and professional. The gentleman working in the Executive Lounge is especially fantastic. He makes you welcome and is always willing to help in anyway. The facility is beautiful and well located. An easy choice when it come to a place to stay in Johannesberg!
from Atlanta, Georgia
Submitted on 07-09-2016
I recently stayed a few nights here while in Johannesburg for business. Technically the hotel is in Sandton which is about a 30-45 minute drive from the JHN airport (not that far, it‚??s the traffic). The hotel is quite nice and you feel safe which is what you want in a city like JHN. There is one driveway into the hotel for parking and security is standing right there with automated gates. The lobby is beautiful and check-in with the front desk was extremely quick and courteous. My room wa... Read more
from Somerset, New Jersey
Submitted on 07-09-2016
My second stay at the hotel in 12 months. Staff is awesome - every one from the front desk, taxi stand, Shuttle drivers (special thanks to Muzi), Concierge Desk (Sanjay) and the Breakfast staff (each day, I was greeted by multiple people and the manger stopped by every time to see how things were). Excellent breakfast selection with variety of food and a fresh Juice bar - they will make any combo of juice you want. Hotel is very clean and the bed is extremely comfortable. Rooms have multiple t... Read more
from Nigeria
Submitted on 09-09-2016
Hotel is good but staff are not friendly, only Sanjay stood out at the end.... No special experience, we felt like boarders.... even as a Hhonors member. Complimentary water was treated like a privilege. No matter how beautiful or clean a hotel is, if staff don't make it welcoming, I will gladly go elsewhere, points or not, after all, other hotels have loyalty programs as well...
from Pretoria, South Africa
Submitted on 11-09-2016
I'm attending a conference at this hotel for 3 days. In order to beat traffic I left home early and arrived 2 hours too early on the first day. (I normally take the train but needed the car to get to the Hotel - so was unsure how traffic would go). The parking at the hotel is paid parking, which is fine, but after 3 minutes after entering, I decided to rather go into the office to do some work and then come back closer to the event start time. I went up to reception and asked if they could void ... Read more
Submitted on 13-09-2016
The Hilton makes you feel at home! Very beautiful interior and color coordination the rooms are wonderful! Even tho it's a short trip I've had a great experience and I look forward to coming back again soon!
from Lima,
Submitted on 13-09-2016
I got to the hotel at 11am, I never stayed at Hilton because they just want to overcharge for everything, additional fees for the gym, breakfast, check in, etc Since I did not have a better Corporative option, I came, and of course after complaining a lot, I got a room 2 hours after I arrived, after a 11 hours flight They just don't care, reception people were rouse specially some lady call Zandille, I asked for the manager, he came, offer me a room in a few minutes, but turned in 2 hours Nightm... Read more
Submitted on 11-09-2016
Very good hotel for business trips. not for budget conscious travellers. Located very conveniently withing walking distance from Sandton City mall and Gautrain station. regular free shuttles to the train station and the mall.
from Erie, United States
Submitted on 12-09-2016
Hotel was perfect. Staff was friendly and helpful Food quality and service was good for buffet style meals for breakfast lunch and dinner. I didn't order off the menu only the buffet which was very good. Gym was great. Big enough, had showers and sauna. I didn't use the outdoor pool but look very nice. Bar and lobby was vary nice for drinks and meeting with travel team. Room was clean and good size, bathrooms are very nice... make sure you ask for water, it wasn't left every day... but was a... Read more
from Dubai, United Arab Emirates
Submitted on 14-09-2016
Hilton Sandton has a good location and most of the staff are really great and helpful even it the check in/check out procedure sometimes is very slow. Breakfast is good and with plenty of options. Many of the rooms and public spaces needs a renovation and are in my opinion pretty boring.
from Johannesburg
Submitted on 17-09-2016
Great service for Gold Members, for my birthday week stay with my partner. Absolute Beauty! Great Location! Cosmopolitan and great networking opportunity at the Executive Floor. I recommend the Hilton, Always!
from Sydney, Australia
Submitted on 17-09-2016
Stayed on business for 2 days on the club floor. The room was perfect, with the room a good size. The club floor facilities were good and not too busy. The location of the property was perfect, close to Sandton shopping centre. You would actually walk there - about a 5 minute walk or use the free hotel shuttle service.
from Kolkata (Calcutta), India
Submitted on 18-09-2016
Warm super friendly and helpful staff and great hospitality is what made a difference to my 3 months stay here in June 2014. Excellent location. Shuttle service super helpful that takes you straight to heart of Sandton. Mandela Square. Restaurants Shopping and lot more. They have all services right at reception-currency cash taxi or rental car.. you name it and they help you. Breakfast buffet superb and lots of Continental, Asian and African cuisines. Chef happily packs you lunch even if you do ... Read more
from London, UK
Submitted on 19-09-2016
We stayed here for just one night before travelling up to Kruger. The hotel is in a good location close to Nelson Mandela Square (and there is a free shuttle bus to get there, even though it's just around the corner). There are plenty of restaurants around the square so finding a dinner spot is easy. The check-in staff were helpful and friendly and recognised Diamond status, so we were upgraded to a room on the Executive floor, together with Executive Lounge access. Check-in did seem to take a ... Read more
from Canton of Lucerne, Switzerland
Submitted on 21-09-2016
A typical Hilton Hotel with a good service level and range and efficient service. Note that they have several styles of rooms available. But overall the quality is good and up to date. Breakfast is excellent with many choices available. Service is efficient and professional.
from Lichfield, England, United Kingdom
Submitted on 25-09-2016
I stayed here for 4 nights on a business trip traveling around Johannesburg and Pretoria. It is a great location and the Gautrain makes getting to Pretoria and in to the centre of Jozi very easy. Staff at the hotel are friendly and very helpful, the executive lounge is great and well staffed by very friendly folks. The only downside to the hotel is all of the construction work that is going on in the neighbourhood which makes walking around the area a bit unpleasant - many of the streets stric... Read more
Submitted on 27-09-2016
No Free Wifi in Rooms and even we failed to connect in lobby . Rooms are good and spacious , washrooms are good . Lift / lobby are perfect . but even when we reach at 3.30 pm , we were told to wait till 4pm as facilities are not ready . Restaurants are upto the mark . Except free Wifi everything is ok .
from Aylesbury, United Kingdom
Submitted on 28-09-2016
This was my first stay at this Hilton. The staff were attentive and helpful, the rooms well appointed, the bathroom acceptable - but the shower could do with uprating. Wifi throughout worked perfectly. The gym had ample equipment but was a little small so it was necessary to avoid peak hours - mind you when you're my shape you normally avoid peak hours (or the gym entirely)... The pool area was very appealing but I didn't get time to use it. Walking distance to Mandela square (not that I sugge... Read more
from Decatur, Georgia
Submitted on 27-09-2016
Hotel located near Nelson Mandela Square which has many, many restaurants and shops. Approximately 1/2 mile from hotel. Hilton shuttle goes there every 30 minutes. Breakfast buffet very good. Beautiful pool and pool bar.
from Cape Town Central, South Africa
Submitted on 28-09-2016
This is a hotel where you feel very special. All the staff are professional and very friendly. Food at the restaurant very good! Well located and offer shuttle service from Gautrain station and every 30 minutes to all restaurants and shops in the Sandton area.
from Atlanta, Georgia
Submitted on 30-09-2016
WONDERFUL hotel and delightful staff - best Hilton I have ever visited. Service was above and beyond in every encounter for all three days. I would highly recommend this hotel to anyone visiting South Africa
from Houston
Submitted on 05-10-2016
This hotel has been remodeling for years it seems. The sinks don't drain, the showers all have mold, the lighting is insufficient...- unless your company is making you stay here go somewhere else. The 6th floor is the concierge level and has not been remodeled- there are few plugs to charge your items and the one or 2 are on the floor so if you have an adapter to plug in it might not fit. They should have started up there with the remodel. Floors 1 and 2 are the best. Lots of plugs, but the li... Read more
from Eleebana
Submitted on 05-10-2016
It's a nice hotel, or, could be. While front desk personnel are present, their service delivery is slow, disinterested and inefficient. Room was fine, same as would be seen in any reasonable hotel. Minibar was not checked daily.
from Bromsgrove, United Kingdom
Submitted on 06-10-2016
The Sandton Hilton is showing its age, particularly the bathrooms. The staff, in general, are great, eager to help and always very courteous. However, check-in/check-out is a nightmare! Checking in latish on a Sunday evening saw me wait around 20 minutes, while checking out early during the week just did not happen! There were three on duty but only one terminal working and that was being used to try and check-in a rather dubious man who wanted to pay cash in USD for everything! I am still waiti... Read more
from Manchester, United Kingdom
Submitted on 09-10-2016
Stayed here for a few days as part of a business trip, had access to the lounge on the 6th floor. All staff came over as very helpful and friendly, we arrived early than normal checking time and the gent at reception went out of his way to find a room that was ready (which was very handy as it had taken us 3 hours to get through passport control at Joburg airport!) Hotel room was large, clean and comfortable. It was a little tired in places (plug sockets on the desk didn't work). Bar service ... Read more
from Arlington, United States
Submitted on 10-10-2016
This hotel is amazing, the lobby is spacious and very welcoming, The staff are wonderful, my upgraded suite was huge and very clean, breakfast at the lounge was excellent. very convenient location. I would definitely recommend this hotel.
from Abuja
Submitted on 16-10-2016
The hotel is very nice...rooms were clean and beds were extra comfy. The breakfast and lunch spread is very good..and there is a nice sushi restaurant on the premises....The make a mean cocktail and not to pricey too. For the shopperholics there is a frr shuttle to Nelson Mandela Square where you can get most mainstream brands and nice restaurants..checkout the Hard rock cafe Being in Sandton the hotel is in a safe and secure environment...
from Johannesburg, South Africa
Submitted on 16-10-2016
All prior requests re room met, all staff really friendly & helpful, superb catering, spacious & well equipped gym & amazing pool in lovely garden setting. It is also close (walking distance) from Sandton City & the Gautrain Louis-THE-lawyer
from Mumbai (Bombay), India
Submitted on 17-10-2016
Located in the most affluent tourist and financial hub of Johannesburg, this Hotel looks little outdated from outside but is actually quite beautiful and very comfortable for staying. Our Check-in took approximately 2 hours but the polite reception staff were not very good at handling the situation. So while they were trying their level best to evacuate our rooms that had guests who were supposed to leave soon, we discussed about the possibility of giving us a late check-out. Our flight was lat... Read more
from Nairobi, Nairobi, Kenya
Submitted on 19-10-2016
I stayed for three nights in a business trip and truly enjoyed myself. The staff are very helpful, friendly and cheery; and in all places. The rooms are spacious, well furnished and very comfortable beds. The breakfast has wide variety of selections; and really liked the fresh fruit or vegetable cocktails. The fitness centre is well equipped for a decent worked and it is easily accessible from the rooms. The shuttle to the Sandton mall is fairly regular for shopping or eating out at the mall o... Read more
from London, United Kingdom
Submitted on 20-10-2016
Every time I come to SA and Jo'burg, I stay at the Sandton Hilton. It is a very reliable hotel with excellent facilities, good fitness, swimming pool, restaurant, breakfast and bar. It is well situated in the upmarket Sandton area, easily reachable and centrally located. The service is excellent and all the staff are superfriendly and always wear a smile.
from Kenai, Alaska
Submitted on 22-10-2016
We were traveling as two couples and were very pleased with the experience. It is located a great distance from the main train station and they were good enough to help us procure a "safe cab" at a fair rate to the hotel. When leaving for the airport the following morning, they took us to the nearby train station to take the gold line to the airport. This was recommended as our most reliable choice for a quick trip to the airport and they were on target. The staff, service and rooms were per... Read more
from Waterloo, Canada
Submitted on 22-10-2016
It was a great venue for the BASummit South Africa. Convenient with easy access to the Sandton train station and Sandton Mall. One could walk or use the free hotel shuttle which ran every half hour. The breakfast buffet was easily the best I have enjoyed at any of the Hilton Hotels. The hotel staff were extremely friendly and helpful. The tennis courts were placed in an amazing setting in the middle of a small forest of big trees. There were lots and lots of different bird species making nests... Read more
from Lewisville, Texas
Submitted on 23-10-2016
Inspire of being HHonors gold, was not even helped with luggage, nor greeted well, no upgrade offered. Got a room that the A/C did not work, when complained tried to fix but did not work. So bad that I was supposed to checkout for one day in cape town and return. Cancelled and returned to intercom which was a fabulous experience
from garden grove, United States
Submitted on 24-10-2016
This hotel is located in the financial district of Sandton. It can be easily reached from the Gautrain station (but a bit of a walk with luggage.) The staff was excellent The room was spacious. And the breakfast buffet was insane. Definitely worth the price. The only negative is its location. It is a little far away from the main area in Sandton. Therefore, not a lot of restaurants nearby. One final note about Johannesburg, most buses do not run on the weekends and last bus is usually a... Read more
from Cape Town Central, South Africa
Submitted on 25-10-2016
Stayed for 2 nights with a colleague from France. The hotel is conveniently located in Sandton. The staff were very efficient and helpful, warm and welcoming. There's a bar off the lobby with an outside area for smoking. The pool is situated at the rear of the property and it's quite a walk to get there, going up and down various elevators and down corridors, but I did eventually find it only to discover it was completely deserted, I had wanted to relax by the pool with a drink, but there wa... Read more
from Lichtenburg, South Africa
Submitted on 27-10-2016
This is a fantastic property, located in the heart of Sandton. The front staff are professional and well trained. The restaurant offers excellent food and the buffet breakfast was truly amazing.Our entire experience was excellent, apart from trsrwo things: 1. Wifi is not free of charge, except if you register as a HHonos member. This seems to be free of charge but time consuming. 2. You need to pay for your parking, with a parking card at a machine in the basement! I have never seen anything ... Read more
from Durban, South Africa
Submitted on 27-10-2016
I returned to this hotel last week and Stayed for a night it was my 69th night at a Hilton hotel for this year and as usual was super impressed. Cleanliness, helpful staff, swift check in. I had made a request on my reservation to be upgraded to a suite and upon check in was notified that my request was granted A massive one bedroom suite upgrade with separate lounge, welcome gift,box of chocolates.
Submitted on 28-10-2016
Service was great, staff was friendly.Very comfortable atmosphere in the lounge area. Beautiful and modern interior. Parking in the basement were a 45 minute wait... Don't know why, but will definitely go back :)
from London, United Kingdom
Submitted on 29-10-2016
We stayed here for one day & night while in transit to Victoria Falls & had a great day by the lovely pool (although get there early as not many sunbeds). The food quality of the pool bar is very good, although the service a bit slow. We arranged hotel transfers to/from the airport which is outsourced to Hertz. The hotel is well located for the finance district of Joburg (most offices opposite) & the rooms were spacious, modern & clean. The Executive lounge is nice & of the same standard as othe... Read more
from Warwick, United Kingdom
Submitted on 30-10-2016
As with most things in life, everything is relative. The Hilton in Sandton isn't the best hotel I've ever stayed at but when comparing it to other Sandton offerings I'd say it's in the top 2. The good stuff first: very professional and friendly staff, not just at reception but also in the restaurant, the bar and in the lounge area. Rooms are all comfortable, from the standard king rooms up to the suites. Free and fast Wifi. Great breakfast. The lounge has a decent food assortment around dinner t... Read more
from Lusaka, Zambia
Submitted on 31-10-2016
Hilton Hotel in Sandton was a great place to stay, with excellent service and very friendly staff! The meals were exquisitely done, with a variety of meats and vegetables. The restaurant area is clean. The room was clean, with white linen (wow... my favorite) and the house keeping staff would have my room done by 14:00h on all the 5 days I stayed at the hotel, providing my time to unwind and rest in my room in the afternoons. Arranging airport drop off was a nice experience for me, as I had ... Read more
Submitted on 02-11-2016
Friendly and very helpful staff. Zama stood out. Check in and check out was very efficient. Normal/average sized rooms but very clean and neatly arranged. Loved the restaurant and cordial team. I enjoyed my stay and will most likely go back ! Recommended any day
from Mooloolaba, Australia
Submitted on 04-11-2016
I have to say, truly loved staying here. Best breakfast ever - juices, smoothies, fruit, cereal, all amazing. Gym is outstanding. Excellent pool as well. Service at front desk is really good too. All in all a great hotel. Safe too and near a shopping centre. They provide a shuttle service too.
Submitted on 04-11-2016
Very cordial and great ambiance. The customer service attendants were so pleasant and pro-active. The breakfast is very rich and the location of the hotel is in the center of the city. Easy access to all your meeting locations especially if you are in Johannesburg for business.
from Cape Town, South Africa
Submitted on 11-11-2016
I like this group as there is consistency in the experience. The rooms are more than adequate and the service is great. Good gym facilities and a great breakfast buffet! Free wifi and bottled water. More than enough underground secure parking.
from Dubai, United Arab Emirates
Submitted on 11-11-2016
Landing in Johannesburg Sandton, First thing that one asks is where is Hilton Hotel one of the best 5 star properties in town. Being in Sandton basically means easy access to Nelson Mandela Square, Michael Angelo Bay Hotel and a Big Shopping Mall. The hotel also offers shuttle service to specific locations. Hotel service is truly outstanding booked a Club room with access to Club Lounge to enjoy the benefits of the hotel, Spa facilities very up to date breathtaking view from all rooms within the... Read more
from Miami, United States
Submitted on 11-11-2016
Very nice hotel facilities, very friendly staff, to assure an excellent experience in South Africa . Either for business and pleasure. Spacious facilities, very nice GYM, Pool. Shuttle every 30 min. to Gautrain, Mandela Sq. Convention Center...
from Istanbul, Turkey
Submitted on 16-11-2016
Although I am a big fun of Hilton, Hilton Sandton is below the average. Hotel has technical difficulties for Internet and never worked properly. Rooms are clean but dark. I never received my room on time during checkin. The answer was always "room is not ready, sorry". Front desk and other personal is very friendly but this does not change poor management
from Mumbai, Maharashtra, India
Submitted on 16-11-2016
This hotel disappoints you from service point of view. That is the reason i had to give this average in service and value, though the brand "HILTON" is good .They are charging USD 300 ++ . Breakfast spread is wide and too good. Support staff at reception is highly unpredictable .Check in time is too long despite having no rush. You will keep on calling reception from room and do not be surprised that you might need to call at least twice more to be heard . Room service is also slow very very slo... Read more
from Cape Town Central, South Africa
Submitted on 17-11-2016
Stayed here many times before: but this time, one could sense that the staff and service has upped their games hugely. Great position in Sandton and the executive floor is very comfortable. good breakfasts, great internet and well designed hotel. Will be back.
from Sri Lanka
Submitted on 18-11-2016
Stayed Nov 17-19, Hilton Diamond Member I have a love-hate relationship with this hotel. There is a lot to like and there is a lot to not like. I give this hotel an average, but if TA has a "Good" category, it would get a Good rating. Let me start: The good: The people. Absolutely marvellous. Typical African warmth and friendliness. It really is a joy. Nothing is a problem and the service is given in such a non-sychophantic way. The experiences is about the guest. If you want superficial, for... Read more
from Harare
Submitted on 21-11-2016
The restaurant staff appeared not very well trained with one waitor in particular being totally disrespectful by insisting that we pay for any extras outside our allocated level of spend on the dinner notwithstanding the fact that this was a corporate booking. The least he could have said was to refer our issues to his boss for appropriate action.
from Johannesburg, South Africa
Submitted on 21-11-2016
We stayed overnight in one of their executive suites 1. Parking: Average hotel parking, needs better lighting 2. Check ‚?? in: Great staff, but need training; take too long to process customers 3. Bell Staff: need to be more friendly and helpful towards customers, especially with elevators and their card system to the room floors. 4. Rooms: Spotlessly clean and have everything. Their TV sets look dated. 5. Housekeeping staff: Thembi was friendly. 6. Food: Dinner and breakfast was fantastic; the... Read more
from Atlanta, United States
Submitted on 22-11-2016
A premier hotel in the heart of the South African financial district. Fabulous staff who will do anything they can to please. Beautiful facility with very clean updated rooms. Look up Albert in the bar...always a big smile and a hearty welcome back. Food is top notch, even room service.
from Bramhall, United Kingdom
Submitted on 23-11-2016
Well located for business or pleasure. Staff friendly, rooms above average, bar area welcoming. Near to Sandton City for most amenities. Also well located for various attractions, Lion Park, Lion and Rhino park , crocodile farm and not too far for a day at a game park.
from DUBAI, United Arab Emirates
Submitted on 22-11-2016
Had an excellent experience during my stay (18-20 Nov) with my family. Must share that I got my bagpack left at hotel reception without any loss of items. Honest and humble staff... Need not to say, breakfast was very good and great service at executive lounge, well appreciated...
Submitted on 24-11-2016
Room wasn't available until 3pm, receptionist was unapologetic however - we were able to use a disabled room to get showered & changed after complaining. Room was fine, very spacious but lacking any kind of character & quite sterile. Pool was amazing, lovely & big & the bar did a great Bloody Mary. An ok stay all in all, certainly not a 5* in my opinion owing to the room.
from THE WOODLANDS, United States
Submitted on 25-11-2016
Excellent hotel in the greater Johannesburg metro! Convenient for business and pleasure alike. I stayed with my family and other friends. The staff was friendly and attentive and went out of their way to help us. After staying for 2 nights on a holiday in November, I returned to spend the last night in South Africa before returning home... And I would return and stay here again!
from Johannesburg, South Africa
Submitted on 30-11-2016
It serves its purpose as an accommodation provider. Nothing extraordinary or life changing about the place. It's age shows but price has kept with the current times. Perfect to sleep and move on your way.