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Conrad Pezula

Plettenberg Bay, South Africa (PBZ)

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Based on 693 reviews
Family-friendly hotel with 2 restaurants and full-service spa.
Room & Rates
King Junior Deluxe Suite - Conrad Pezula - 1

King Junior Deluxe Suite

  • one king bed
  • balcony or terrace w/views
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
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King Junior Superior Suite - Conrad Pezula - 2

King Junior Superior Suite

  • one king bed
  • balcony or patio w/views
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
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One Bedroom Grand Suite - Conrad Pezula - 3

One Bedroom Grand Suite

  • one king bed
  • separate bedroom
  • balcony or terrace
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/2 wood-burning fireplaces, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchen includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
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One Bedroom Beach Castle with Plunge Pool - Conrad Pezula - 4

One Bedroom Beach Castle with Plunge Pool

  • one king bed
  • individual double-story unit
  • heated plunge pool
  • includes breakfast
  • butler service
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
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One Bedroom Cliff Castle with Living Room - Conrad Pezula - 5

One Bedroom Cliff Castle with Living Room

  • one king bed
  • individual building
  • butler service
  • includes breakfast
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
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Two Bedroom Villa - Conrad Pezula - 6

Two Bedroom Villa

  • one king and two twin beds
  • two bedrooms and two bathrooms
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
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Three Bedroom Pezula Castle w/Private Pool - Conrad Pezula - 7

Three Bedroom Pezula Castle w/Private Pool

  • three bedrooms
  • butler and chef
  • individual building
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
Hide room details
Twin Junior Deluxe Suite - Conrad Pezula - 8

Twin Junior Deluxe Suite

  • two twin beds
  • balcony or terrace
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
Hide room details
Twin Junior Superior Suite - Conrad Pezula - 9

Twin Junior Superior Suite

  • two twin beds
  • balcony or terrace
  • complimentary Wi-Fi
  • premium bedding and throw blankets
  • sitting area w/wood-burning fireplace, leather easy chair, ottoman, chaise lounge, work desk and daybed
  • flat screen TV w/premium channels and DVD/CD player
  • clock radio w/MP3 connection
  • kitchenette includes granite counters, mini-fridge, coffee/tea maker, wet bar, mini bar, small dining table and chairs
  • large oval shaped bath w/walk-in shower, double vanity, heated floor, bathrobe, slippers and large walk-in wardrobe
  • iron/ironing board and hair dryer
Hide room details
Conrad Pezula
Lagoonview Drive, Eastern Head, Knysna, NA South Africa 6571

Accommodation is provided in an elegant African style, in Luxury, Superior Luxury, Presidential and Two Bedroom Villa Suites. A heated outdoor pool overlooks the magnificent Knysna Lagoon and the majestic Outeniqua mountains.Breakfast, lunch and dinner are served in Cafe Z, a funky all day bistro on the lower level of the hotel. The multi-award winning Zacharys Restaurant offers fine dining for the more adventurous and sophisticated palate with its seasonal tasting menus and wine pairings. Zacharys also features one of the areas largest wine cellars.Noahs Champagne and Cocktail Lounge is ideal for pre-dinner drinks and offers a wide selection of cocktails and snacks. The Boma offers an authentic African experience and overlooks the Sinclair Nature Reserve. Here, guests can experience a traditional barbecue around a camp fire under the African sky.

Conrad Pezula Resort and Spa in Knysna is the ideal destination for a family holiday. Whether you are travelling with your own children or getting together for a family reunion, the Resort is well equipped to cater for younger guests.

Conrad Pezula Spa and Gym is a calm sanctuary that provides a superior wellness experience. Twice named Best Spa in South Africa, it includes a 12m heated indoor pool, state-of-the-art gym, sauna, steam room, rainforest shower, nail bar, hair salon and a Medi-Spa, as well as a post-treatment room with heated water beds. It offers a comprehensive range of treatments which combine natural therapies with the most technologically advanced equipment available. The Spa has special treatments for children under 12.Guests have access to secluded Noetzie Beach. Activities include golf, horse riding, mountain biking, beach volleyball, hiking, canoeing and guided nature-trails through Pezulas ancient, indigenous forests. The Field of Dreams Sports Venue offers four tennis courts, archery and petanque, a multi-purpose sports oval and golf practice range. At the Barnyard, kids delight in the small animal touch farm. Two Executive Boardrooms take care of meeting requirements and the Ballroom will cater for 140 guests at a banquet. Complimentary WiFi is available to all guests throughout the hotel core building as well as the Business Centre.Pezula Private Castle offers the ultimate in luxury beach accommodation, with direct access to one of South Africas most beautiful and secluded beaches, Noetzie. The Castle boasts five sumptuous suites accommodating 10 guests. Spacious living areas open onto private terraces with panoramic views of the beach and ocean. Guests have every conceivable wish catered for by a team of hand-picked personnel including a personal chef and executive butler. A heated outdoor pool overlooking the beach and ocean, and thatched gazebo complete the extraordinary facilities. Nearby Knysna is a cosmopolitan town steeped in history, which offers excellent restaurants, quaint coffee bars, waterfront shopping, lagoon cruises and a variety of adventure sports, excursions and sightseeing activities, including animal sanctuaries such as the Knysna Elephant Park, Birds of Eden and Monkeyland.

Off-site activities nearby include shark cage diving, the worlds highest bungy jump and the Featherbed Eco Adventure tour, to name a few. Conrad Pezula is a world where unspoilt nature and shameless luxury will wrap you in an experience you will never forget.Daily Resort Charge will be added to the room rate and includes: Guest internet access; Scheduled transfers on Pezula Estate; Access to t

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis, Golf


Based on 693 reviews
from wheaton
Submitted on 11-05-2016
We traveled the Garden Route as part of a 19 days tour in South Africa organized by Goway.com. We are seasoned travelers, but this hotel is probable the best we ever stayed in. We loved the warm welcome at out arrival especially that Marius, the porter, lit and took care the fire in our room every evening. The hotel is located on a hill with amazing views of the Indian ocean and surroundings. We liked very much the layout of the hotel, it makes you feel you are in a private residence.
from Gauteng, South Africa
Submitted on 15-05-2016
Brilliant Service, Excellent Vacation spot and honey moon spot for any couples of any age, we thouroughly enjoyed every second and wish to return as soon as possible. The people are decent and always helpful and the resort is something I could only imagine until I stayed there.
from Surrey, United Kingdom
Submitted on 17-05-2016
Spent a week here with my husband & 3 teenagers. We all had a fantastic time & cannot recommend this hotel highly enough. The rooms were fabulous but the staff were incredible, couldn't do enough for us. Can't wait to go back.
from Ringwood, United Kingdom
Submitted on 20-05-2016
We stayed in a junior suite near to the main hotel which was pleasantly decorated and a stunning view to town.We were able to have the fire lit each evening during our stay. We were booked on bed & breakfast basis and was disappointed to find out the main restaurant was closed during our stay and only opens weekends. We had to take the courtesy bus to the town every night as we didn't find the menu in their restaurant very exciting. The swimming pool area didn't look very inviting as the gras... Read more
from Port Elizabeth, South Africa
Submitted on 23-05-2016
We spent three nights there. The room was luxurious and had a stunning view of the town. We liked the fire-place in the room. The service was brilliant and the people very helpful. It is highly recommended to anyone.
from
Submitted on 28-05-2016
On a business visit down to the southern cape coast, and stayed at the Pezula Conrad hotel. Great experience, from the room to service , from the restaurant to room service. Best of all, the staff. Friendly and always willing to serve. Well done!
from
Submitted on 29-05-2016
As we walked in to the hotel lobby, we were greeted cordially, check in was quick and efficient. Our suit was walking distance from reception or else one can use buggy. As we reach the room, we see spectacular view. Since the hotel is far from center of town, Free shuttle service to town at regular interval. When it comes to food and service, it's really bad. For vegetarian they prepared Indian food which was unbeatable. Breakfast was average. Besides the food, service in general is not so goo... Read more
from South Africa
Submitted on 06-06-2016
This hotel is obviously for upper end of the budget, but what a beautiful place. The spa has a very good reputation and the gholf is, I hear , also good. Visited when a function was held, and all the staff were very good and professional. Food was excellent. Just a bit disappointed in the shuttle to town. This should not be so expensive for hotel guests. Lovely rooms, very quiet.
from Wokingham, United Kingdom
Submitted on 06-06-2016
Superb room with views over the lagoon, one of the most comfortable rooms I have ever stayed in, perhaps only beaten by the Conrad New York and Cavalieri Waldorf Astoria in Rome. But the sunset views at Pezula could not be beaten.
from
Submitted on 11-06-2016
memorable. The ambiance, hotel room, quality, spacious, external facilities - all of superior standards. Pool facility - of temperature controlled - added advantage. Rooms are of top grade and very comfortable. Private beach is just not a miss. The transportation facility by the hotel is also of superior grade. Would certainly recommend and would definitely explore again at the same place or other within the group.
from
Submitted on 14-06-2016
Our stay at Conrad cannot be described in any other words than excellent . The resort is spread across a huge area and has many options within to explore. There are activities for kids that makes it great for families. The F&B experience was outstanding and given that we were vegetarians speaks volumes about it. I would strongly recommend this place for your next stay at Knysna . The rooms are spacious and excellent
from Sandton, Gauteng, South Africa
Submitted on 24-06-2016
This is the ultimate 5 star experience with the full hilton experience. The suites are beautiful with the most amazing views. The staff pay special attention to detail and are proactive in meeting your needs. We have felt like royalty since the moment we arrived. You certainly feel like you have entered a resort, or more likely a sanctuary. They have all types of tours and activities that take you straight from the resort, or if you prefer, a drink by the pool or a scrumptious dinner at one of t... Read more
from London, United Kingdom
Submitted on 27-06-2016
Great service. I asked to be moved from our room as our view was completely blocked by a massive bush and they came within minutes to help us move our bags. There were small things here and there that werent up to scratch. Glasses missing, fridge not working, toiletries not there etc. I had taken my sister there for a spa day and they had lost one of my bookings even though i called them from London a week before and went there in person 2 days before to confirm. Communication is lacking . T... Read more
from bryanston, South Africa
Submitted on 29-06-2016
We thoroughly enjoyed our family holiday at Pezula. The staff was friendly, helpful and very knowledgeable about the activities for kids and activities that we could enjoy as a family e.g. Hiking and canoeing.
from
Submitted on 02-07-2016
Absolutely beautiful views, exceptional service and stunning hotel!! Would recommend Conrad Pezula anytime!! Upon arrival we were greeted and our luggage immediately unpacked and shuttled to our room! Rooms are modern equipped with practically everything!!! My first time in Knysna and what a fabulous impression has been made thanks to Conrad Pezula!!!
from
Submitted on 02-07-2016
We stayed at the Pezula from Jan 1 to Jan 5, having booked 5 rooms and having our wedding on site. The view and beach are the only 5 star qualifications that apply. Service is a word the staff does not understand - from housekeeping, restaurant staff, spa services, and catering...massive fail. The issues are to numerous to put here...turn down service offered at 10:30 pm after we were asleep; room make-up daily at 3:30-5:30pm...after we'd been out at the beach all day; a wedding dinner event... Read more
from
Submitted on 03-07-2016
We had the most amazing hotel experience. We were a family of 5 thus taking 2 interleading rooms. Not many hotels in this caliber can accommodate a family this size comfortably. Nothing was ever too much for them, all the staff were simly amazing, we were sad to leave. Espetada at Caf├ę Z is a must!
from Cape Town Central, South Africa
Submitted on 12-07-2016
As a couple with a young child, this was a perfect hotel. The staff were amazing and helped hold the baby and tended to all of our needs. The service, facilities and food at Cafe Z were definitely 5 stars. We felt like we were at home. We will definitely return for another holiday.
from Dubai, United Arab Emirates
Submitted on 12-07-2016
We arrived with our 4 boys on a cold, rainy day completely drenched after hiking in the Tsitsikama forest - the staff at the Conrad were absolutely fabulous from the moment we arrived. We were greeted by the resort manager and staff with broad smiles and warmth who got us and our bags to our gorgeous rooms in no time. A fire was quickly kindled to get us warm and we were made to feel at home - the views over the lagoon from the room are breathtaking. Dinner at Cafe Z was casual and relaxed with ... Read more
from Constantia, South Africa
Submitted on 13-07-2016
We were very happy with our stay at the hotel. The rooms were chic and modern in decor, spacious and comfortable. We were here for the Knysna Forest Half Marathon, and were very pleased that the hotel had arranged a shuttle service to and from the race. The breakfasts were ample and delicious, and the staff were friendly and attentive. We did have an issue with the camp cots that were laid out for our children, but as soon as this was raised, the hotel corrected the problem. The staff lit a... Read more
from Mumbai, Maharashtra, India
Submitted on 13-07-2016
The hotel is good & the rooms are pretty good. However, their service standard & the vegetarian food was far below par. We asked them for fireplace to be lit by 8.15pm. When we went to the room, we had to call them at 8.30 for the same. The towels were torn on the sides. Both days our dinner had no salt. Also on other occasions, their service was found wanting, though they communicated very well. They get 2 out of 5 only because of the property & the rooms
from Cape Town, South Africa
Submitted on 14-07-2016
Everything was great and so well organised. Thanks to you guys for runners option dinner on the Friday night and also for the early breakfast provided in the foyer. Sunday breakfast should have more variety eg. Poached haddock or kippers etc
from New Delhi, India
Submitted on 16-07-2016
We stayed in this resort as a part of group tour consisting of about 30+ people. The property is spread in large scenic area, with lush green slopes and grounds and beautiful views. Rooms were very spacious, clean with top class fittings and decorations. Bed and bathroom linen was clean and high quality. House keeping and other services were up to the mark. The scope of improvement is in their Break fast spread. Bakery items need special attention. Buffet spread for breakfast lacked variety.Over... Read more
from Kannur, India
Submitted on 16-07-2016
During my South African tour last month, i stayed at Conrad pezula for 2 nights. Beautiful location and an amazing property worth going around and enjoying the fauna and flora around the hotel. The room was well done, spacious and luxurious. The restaurant was very cozy and the food was great.
from Knysna, South Africa
Submitted on 17-07-2016
Excellent service excellent staff and an amazing experience. We enjoyed so much that we actually extended our stay by one night. You cannot go wrong when u choose the conrad pezula for ur stay in kynasa
from London, United Kingdom
Submitted on 18-07-2016
Stayed for five days having been on a safari at Boulders Lodge, Sabi Sands. Nice enough but not great. Sprawling resort with fairly mediocre restaurant food. Very small pool with limited sun beds. We wouldn't return.
from Polokwane, South Africa
Submitted on 18-07-2016
Professional and friendly service. Staff very helpful and very pro active in approach. They always offer you more than what you would expect. To recommend it to my friends as well and will return shortly.
from Manama
Submitted on 19-07-2016
This is the best experience I had in south Africa. Hotel was great. But the service was par excellence . From the concierge to the room service to the GM. ...all were at our service. Every request was full filled and the staff was very accommodating. Highly recommended
from
Submitted on 20-07-2016
Conrad Pezula was a little off the city. I initially thought I am getting lost. But when we entered the lobby, we kind of felt better. However, when we entered the rooms, it was simply amazing. By far one of the biggest bedroom I must have seen in any hotel till date. The interiors were off the chart. The look of the room, wardrobe, bathroom was just the best. Then the services. Farzana at the front desk accepted our request and got a special Indian cuisine dinner made for us at 10 PM. She was ... Read more
from Kruger National Park, South Africa
Submitted on 22-07-2016
It was an awesome experience with beautiful property over 1000hectares one of most biggest golf clubs..Indian veg. Option is less but the chef made very tasty Paratha's ,Vegatable Rice & Veg.Curry for breakfast.
from Sao Paulo, SP
Submitted on 25-07-2016
Excelent hotel, spacious room, helpful staff and good meals. The hotel offered e everything we needed to spend pleasant dyas in Knysna. Staff made our stay even better due to the special attention to our 11-year-old son provided by every member of the team.
from
Submitted on 26-07-2016
the hotel was nice. rooms was nice and clean we got a bottle of sparkling grape juice (we dont drink alcohol) as a welcome gift which was really appreciated. and an amazing view. the room was spacious. alot of space in the walk in cupboard. there was an iphone dock in the room which i was grateful for. as the power outlet was not enough for charging all our electronics. (cameras, ipad, phones) also there was an iron board but not iron. which we ordered but got taken away the next day cause they ... Read more
from Vereeniging, South Africa
Submitted on 28-07-2016
The accommodation is luxurious and the view from the patio is breath taking. Every member of the staff that we met were wonderfully friendly, helpful and truly amazing, and it would be amiss of me if I did not mention Victor, Siyolo, Mare and Lunga by name. Nothing was too much trouble. Conrad Pezula is perfectly situated, and George, Sedgefield, the beach, etc. etc. etc. (I could go on and on) are just a short drive away. I can highly recommend the spa. The staff are well qualified, professiona... Read more
from Doha
Submitted on 29-07-2016
ou don't have to be a king to be treated like a king: We landed at the Conrad Pezula after a 2 week stay in Johannesburg, one week in Durban and a week n Caoe Town. We undertook the long 5.5 hour road journey with the children and the most pleasant part of our holiday started immediately as we arrived at Conrad Pezula. We were met at the front desk by a charming, friendly and courteous Farzana. Conrad Pezula should be extremely proud of having Farzana as their first contact point with guests. ... Read more
from Cape Town Central, South Africa
Submitted on 29-07-2016
A spur of the moment decision to stay at this hotel during a recent drive through the beautiful Garden Route in South Africa turned out to be a wise one. From the warm welcome during the check in process to the rooms, the spa, restaurants. ..the experience has been incredible. We felt at home and pampered. What makes it so great is that I've travelled and stayed in many many hotels across the globe and this ranks up there with the best. Well done Manissa, Farzana, Adrian and Victor the GM who... Read more
from
Submitted on 31-07-2016
Wonderful luxury accommodation, immaculate customer service and great food. Lovely spa facilities for hotel guests. Our room had a nice view of the golf course. Around 7km drive to waterfront. Would recommend this hotel! Loved having our own fireplace in our suite!
from New York, USA
Submitted on 01-08-2016
An absolutely stunning resort with beautiful views, excellent staff and wonderful food. Our family of 4 stayed for two nights in adjacent, although not connecting rooms. The rooms were large and beautifully decorated. The main building has a beautiful deck that faces west, perfect for a relaxing drink while watching the sun set. The staff is incredibly helpful and attentive. Wished we could have stayed longer!
from Sydney, Australia
Submitted on 05-08-2016
This is our second visit to Pezula after 4 years and we are not disappointed. The staff ooze enthusiasm and warmth and the food and beverages are reasonably priced . The room and bathroom are spacious and well appointed. The golf course is for 15 and under handicappers. Hackers will struggle. Tripadvisor readers will know that staff make or break the hotel eperience. Pezula staff, without exception, get an excellent 10 out of 10. Usually someone lets the side down. At Pezula the service an... Read more
from Miami, Florida
Submitted on 05-08-2016
Very impressed with the service, the attention to details, the friendliness of the staff, the food,the quality of the room, the onsite facilities,the beauty of the surroundings.we are seasoned travelers. I never expected this level of excellence in Africa
from atlanta
Submitted on 07-08-2016
The staff was above any thing I have seer in sixty years of traveling. Exceptional property warm staff made you feel like family. hated to leave this hotel.A beautiful five hour ride on the garden route, ending with a stay at this superb property.
from Plettenberg Bay, South Africa
Submitted on 11-08-2016
Very good hotel exceptional service we had a great experience very friendly staff and very helpful in anything we needed. The hotel is beautifull and the restaurant is excellent . We stayed for dinner every night
from Johannesburg, South Africa
Submitted on 14-08-2016
The Conrad was by far the best hotel we have stayed in while in South Africa. The staff from Lovett at check in to Zoey our waitress and everyone else in between were fantastic. The facilities were amazing and I wish I had brought my golf clubs. Nothing was too much trouble from oysters and champagne for breakfast to whisky tasting late at night. Even the pick up and drop offs from the shuttle in to town we prompt and efficient. The rooms were huge with great views and very comfortable beds... Read more
from Hong Kong, China
Submitted on 15-08-2016
Took 2 adjacent rooms and stayed one night in July 2016. We r first greeted by staff at lobby and given welcome drinks- 2 non aloc for children. Rooms are spacious with real fire, warm and comfortable. Places are very clean. Bedsare comfortable. Free fast wifi and parking. Very nice staff. Breakfast is very good and many choices. No doubt - 5 stars.
from Abu Dhabi, United Arab Emirates
Submitted on 15-08-2016
We loved the hotel and wished we had an extra nights stay in Knysna. Spectacular views with equally spectacular service even my 8 year old boy commented on how wonderful his experience was to the staff on duty
from Kolkata
Submitted on 15-08-2016
We were a group of 15 women-friends - and we really did have a fantastic stay at the hotel - We did not feel like leaving the next day - the rooms and especially the view from the rooms were in comparable. it was the ultimate in luxury. The vegetarian dinner was very carefully prepared for us by the chef and so were some extra items for breakfast. We really did enjoy our stay.
from Johanessburg, South Africa
Submitted on 15-08-2016
The overall experience can only be described in two C's . Comfortable & Caring ! The staff were extremely kind and the lived up to their hospitality standards. We were well looked after by Bianca , Terrence and Ruben at Breakfast. Infact Ruben went out of his way to collect my son's toy car when dropped in the pool under extreme cold weather. Lunga was always available to keep us warm in the suite, it would get very cold after 6pm. Anton from kitchen would create better options to suit ou... Read more
from Barcelona
Submitted on 25-08-2016
Were here for 3 days early part of August. We were blown away by the layout of the resort and the spaciousness and beauty of the rooms. Absolutely one of the best we have stayed anywhere in the world. However during the 3 days the service was the pits. When we went in for breakfast I had to ask for coffee after 10,15 and 20 minute waits each day. They were NOT busy. The first day the internet was down and we twice told the servers that it was not working. Finally after 30 minutes we went upstai... Read more
from New Delhi, India
Submitted on 01-09-2016
A great place to stay. The huts are very well made and maintained. Each hut has its own sitout and the rooms is big enough to play Table tennis, with the bed on one side. The Breakfast was quite good. Surroundings were just beautiful, with a Golf Course to boot. Buggies take you around the property
from Johannesburg, South Africa
Submitted on 01-09-2016
We had a great experience at Conrad Pezula during our recent stay , it is a great holiday establishment that afford quietness and peace , excellent and helpful staff , value for money ! I would highly recommended Conrad Pezula for future family vacation .
from
Submitted on 01-09-2016
I stayed at Conrad Pezula 11 years back just as the property opened. I must say I was so impressed to note the level of service from bell boys to reception staff were so efficient and attentive to my needs. Nothing was an issue.
from
Submitted on 03-09-2016
Ive been to 34 countries traveling for business and personal. This resort is by far one of the beat places in the world. The location is beautiful. The food is outstanding! But its the staff that sets it apart. You basically have a team of people that tend to your every need. Its inexpensive and luxurious. The cleaning staff is thorough and sweet! The rooms are an oasis with a mix between a luxury hotel and nature cabin! The wine! The food! The spa!!! Just gorgeous! And of you have euros, dollar... Read more
from Johannesburg, South Africa
Submitted on 13-09-2016
There was attention to detail when meals were served - the service was excellent from cleaners to the head chef. So, without a doubt the meals were absolutely delicious. This is my second visit here, will choose to return again and again...
from
Submitted on 22-09-2016
Loved Conrad Pezula for so many reasons! The staff are welcoming, helpful, friendly, kind, generous..they constantly offered drinks, always smiled and asked if we needed anything. The hotel is baby friendly, in which baby food was delivered to our room upon arrival, baby crib was set up, and high chair was always offered during breakfast..The hotel itself is very beautiful..everything was just perfect I wish we stayed for more than 3 days! Will definitely be coming back again next year!..If you ... Read more
from Johannesburg, South Africa
Submitted on 22-09-2016
One of my best South African hospitality experiences .The views are breathtaking &the staff go above &beyond to cater to your every whim. A special thank you to Ferzana, Terrance,Jodi, Farene, Siyolo. Jodi ann, Beauty and her twin. You will meet a Congolese gentleman who claims to be the best barman in the world and really is extremely good:) We wanted for nothing and no request was too big or too small. Combined with the ocean and the golf estate, we felt truly pampered. You can tell the staff ... Read more
from Cape Town, South Africa
Submitted on 26-09-2016
What a wonderful stay!!! Not even sure where to start... We were treated like royalty from the moment we arrived until we left. I took my wife on a surprise anniversary weekend and I couldn't have chosen a better place to stay. All the staff were incredibly friendly and helpful without being overbearing which was greatly appreciated. Service was always with a smile. Keeping the fact that we staying at the hotel a secret until we got to the room was fantastic. The room was perfect... loads of spa... Read more
from Loveland, Colorado, United States
Submitted on 28-09-2016
Every staff member we encountered was extremely helpful, and it was clear they worked together, supported each other, and wanted to provide each guest with a wonderful experience. Little touches went a long way - like retrieving finished drinks from the cup holders in our car and replacing them with water when the car was pulled around! We ordered breakfast in our room on our last morning and had enough food to feed a small army! So delicious and beautifully presented. If we return to the a... Read more
from
Submitted on 26-09-2016
Service, facilities, organisation of activities - all excellent. Every arrangement was well communicated to staff. Hotel transport spot on with departure time and every single hotel member, from Management down, ensured we were well cared for and looked after. Highly recommended.
from Johannesburg
Submitted on 28-09-2016
Our 2-night stay was worth the money and time. We certainly will stay here again. Thank you Bobby, Allister, Edward, Luyolo, Buyelwa, Esmeka, Clarice, Anton, and the many other who made my fiancee's birthday memorable.
from Mafikeng, South Africa
Submitted on 02-10-2016
A very beautiful hotel with excellent service.The idea of a private Noetzie beach is great.The staff service is remarkable except that they are not consistent during breakfast time.The food and spa is overpriced but generally the hotel is worth visiting again
from Mumbai (Bombay), India
Submitted on 02-10-2016
I was staying at the Conrad Pezula last month, and though the stay was pleasant, i would not consider choosing this hotel again since to my horror i discovered that 200 dollars and 3000 rand were stolen from my baggage. With such a prestigious hotel as the conrad, one does not expect to come away with such a terrible experience, since as a traveller, it has always been my worst nightmare to be stuck without any financial aid in an unknown country. Once noticed and notified to the front desk and ... Read more
from
Submitted on 05-10-2016
I spent 2 days with my wife and 2 kids. Room was very nice with a lovely fireplace. They borrowed DVD movies and made free popcorn for the family. The Beach they take you free to in 15' drive is outstanding and they have other nice activities: horse riding, kayak, golf, etc. The most remarkable thing is the excellent service.
from Abu Dhabi, United Arab Emirates
Submitted on 08-10-2016
We had a wonderful stay at the Conrad Pezula. Since the hotel doesn't have a lounge we were offered free drinks and canap├ęs at the bar. Our room was huge and had a nice fireplace in front of the bed. After calling the reception a staff member was there in no time to light the fire. The breakfast buffet was really good with fresh oysters and made to order breakfast eggs. The buffet itself wasn't huge but what they had was of great quality. We had dinner in the hotel restaurant which was... Read more
from Annapolis, Maryland
Submitted on 11-10-2016
We just spent 2 nights at Conrad Pezula and were treated to a first class experience! The rooms were like suites and very comfortable. The staff and management were universally friendly and accommodating. You have to take a shuttle or taxi to get into Knysna, but it is readily provided at the hotel. The breakfast was also delicious. Highly recommended!
from
Submitted on 16-10-2016
We were invited to the Pezula for what we were told would be a meal to remember, dinner at Z restaurant Food was absolutely fantastic Have to thank the new executive chef Andy Lee he has made a huge difference to the Pezula dining experience I will definitely be back Great work Andy and chefs Love it, love it, love it
from Siliguri, India
Submitted on 19-10-2016
Me and my friends had an amazing experience staying in this hotel. We stayed for 2 nights and really had good time there. Beautiful well-maintained property and situated at an amazing location. the staffs were very helpful,homely and professional. Starting from the people at the front desk to the support staff were very nice and they really went extra mile to accommodate our requests. Very nice food too. A must stay hotel in Knysna...
from Johannesburg, South Africa
Submitted on 25-10-2016
This has to be the best service experience that I have had at any resort hotel in the world. An amazingly impressive team from the butlers as you drive in through check-in, the restaurant and bar, golf and the spa. In particular I want to mention Zhulin May, Mika, Yves, Farhana, the two hostesses in the restaurant (sorry that I cannot recall their names - the one tall build and the other small build dressed in black skirt suits, they worked different shifts). The chefs for their delicious foo... Read more
from johannesburg, South Africa
Submitted on 25-10-2016
I would surely recommend Pezula Conrad if you need a peace of mind. very friendly staff and a place to recharge especially for couples. we loved the fact that we could still have our meals in the private space of our villa. we would love to visit in the near future.
from Lewisburg, West Virginia
Submitted on 26-10-2016
#3 close to restaurants. Breakfast always excellent. We loved Pumla, Blessings and the chef, Nicki. Cheerful, lovely people who seemed to really enjoy their guests. Had a bumble with a reservation not being made and a shuttle not being where it was suppose to be. The manager, Victor, was gracious and attempted to accommodate us for this blunder. His kindness was appreciated. Jacque inquired multiple times about me on a day I was feeling under the weather which was kind. Had a terrific... Read more
from Tring
Submitted on 31-10-2016
I wasn't sure what to expect from the Conrad Pezula, initially, particularly being a golf resort (we were not there to play golf). It has exceeded my expectations! The resort is nicely laid out with a modern yet rustic feel, located a short 10-minute drive from Knysna. The rooms were large and extremely comfortable with large modern bathrooms and a fireplace which you can ask to have lit; a nice touch! There is a well equipped gym and a lovely pool for lounging. The food at the restaurant... Read more
from Toronto, Canada
Submitted on 01-11-2016
The Conrad Pezula, restored my faith in the Hilton Brand, My family and I stay at this resort unfortunately for one night only, however after a long drive, this place was very welcoming with its friendly helpful staff, and very generous spacious rooms, the resort is set on a very beautiful and extensive piece of land. The restaurant and Bar are very handy, for the lazy tourists who do not want to go out of the resort for supper. Judging by the many parents with kids, I truly believe this ... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 01-11-2016
We have just returned from South Africa and the four of us had the best time ever at this gem of a hotel.All of the staff and I truly mean all of them were extremely helpful and went the extra mile to ensure our short stay with them was a memorable one. The accommodation was of an extremely high standard ,the food first class. The ride to Noetzie beach was a tremendous experience and our butler was a very helpful young man. Thank you to the manager Victor for having such a well trained and graci... Read more
from London, United Kingdom
Submitted on 02-11-2016
We have just returned from a 12 day tour of South Africa and stayed in 5 different 5 star properties during our trip. All of these hotels provided a great experience apart from 1 and I am writing this review because I don't want other families (with youngish children) to make the same mistake. I chose the Conrad Pezula because, having contacted them directly, they said that they were 'family friendly'. What they omitted to mention, however, was that the indoor swimming pool is only for child... Read more
from Cape Town, South Africa
Submitted on 02-11-2016
The staff at all times were most polite and well trained which made our stay a happy and memorable occasion The facilities were world class and it is a destination to which I will return and also recommend to my friends
from London
Submitted on 05-11-2016
We stayed at the Conrad Pezula in October, travelling with two young children. This was one of the most tranquil stays I have had in a hotel anywhere in the world, and this was pretty much down to the amazing staff. Every single person went beyond anything I have experienced before to make our stay more enjoyable - we asked about the best way down to Noetzie beach, the response was to provide us with an amazing picnic and member of staff for the day to look after us at the beach. We asked abo... Read more
from Rajkot, India
Submitted on 07-11-2016
Service quality is very very good .amazing location very friendly behaviour of hotel staff valet parking must preffer for knysna one of the best resort in town .many extra activites by resort in short value more than money
from
Submitted on 09-11-2016
Excellent service from having our personal somallier, Anton and lift rides from jaques. Beautiful property with superb rooms. Every single staff member was warm, polite and extremely helpful! I have traveled all over the world and this has been by far one of the best experiences as far as a hotel stay goes! Will come back again! What a dream location!
from Breda
Submitted on 12-11-2016
Went with 2 friends to the hotel, upon arrival we where amazed what a amazing property! The staff was super friendly, especially the front office team! They all remembered our names and if we needed anything it would be solved quickly.
from
Submitted on 15-11-2016
We've just checked out after staying 5 brilliant days and we felt in paradise from the moment Farzana checked us in, during all breakfasts with Nicky until Marius got our car round to leave. The resort is stunning and perfectly looked after and the staff team running the show are the nicest, most helpful and sincere I have ever seen. Special shout out to Farzana who will go out her way to provide the most personalised service I have encountered and you know you are in great hands when she is tr... Read more
from Hong Kong, China
Submitted on 18-11-2016
Great hotel with equally top facilities and service. Admittedly this all comes at a price, but the old adage that you get what you pay for is true here. Rooms were large and well appointed. Service was attentive and always helpful. Breakfast was plentiful and well presented. There was a spa for those who want to treat themselves and a gym for the energetic (limited in size admittedly). Location wise, was outside of Kynsna, so a car needed for everytime you wanted to pop into town. All in all ... Read more
from Jacksonville, Florida
Submitted on 19-11-2016
Great hotel and services. The location is perfect with awesome grounds and views. the service was on point. the golf course looks very good but it was raining during our stay. Maybe next time. Close proximity to town for shopping and eating.
from
Submitted on 23-11-2016
Beautiful hotel in every way, and the staff are unbelievable, so kind , courteous and gracious. A real 5 star experience. I would highly recommend this hotel. You cannot go wrong. Room is enormous with everything you could possibly wish for .
from Cape Town, South Africa
Submitted on 24-11-2016
Excellent hotel. Fantastic location on the Heads on the golf estate, the peace and quiet around the hotel was awesome. Hotel is located in close proximity to Pletenberg Bay, and Wilderness. Service in the hotel was great. The room was a fantastic size. We will definitely return to this hotel in the future.
from Cape Town, South Africa
Submitted on 27-11-2016
highlights: Notzie private beach and picnic; staff professionalism and friendliness; beautiful, clean and spacious guestrooms. lowlights: limited breakfast (more of a 3.5 star than a 5 star breakfast)
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