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The Residence Boutique Hotel

Johannesburg, South Africa (GCJ)

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Based on 627 reviews
Room & Rates
Luxury Suite - The Residence Boutique Hotel - 1

Luxury Suite

  • One King Bed
This room features views of the garden or pool from the comfort of a furnished balcony. Complimentary wireless Internet access keeps you connected. A minibar is provided. The private bathroom has a separate bathtub and shower, as well as bathrobes, slippers, and complimentary toiletries. Conveniences include air conditioning and a direct-dial phone.

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Luxury Room - The Residence Boutique Hotel - 2

Luxury Room

  • One King Bed
This room features views of the garden or pool from the comfort of a furnished balcony. Complimentary wireless Internet access keeps you connected. A minibar is provided. The private bathroom has a separate bathtub and shower, as well as bathrobes, slippers, and complimentary toiletries. Conveniences include air conditioning and a direct-dial phone.

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Luxury Suite with Private Jacuzzi

  • One King Bed
This room features views of the garden or pool from the comfort of a furnished balcony. Complimentary wireless Internet access keeps you connected. A minibar is provided. The private bathroom has a separate bathtub and shower, as well as bathrobes, slippers, and complimentary toiletries. Conveniences include air conditioning and a direct-dial phone.

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Madiba luxury Suite

  • One King Bed
This room features views of the garden or pool from the comfort of a furnished balcony. Complimentary wireless Internet access keeps you connected. A minibar is provided. The private bathroom has a separate bathtub and shower, as well as bathrobes, slippers, and complimentary toiletries. Conveniences include air conditioning and a direct-dial phone.

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Penthouse Luxury Suite

  • One King Bed
This room features views of the garden or pool from the comfort of a furnished balcony. Complimentary wireless Internet access keeps you connected. A minibar is provided. The private bathroom has a separate bathtub and shower, as well as bathrobes, slippers, and complimentary toiletries. Conveniences include air conditioning and a direct-dial phone.

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The Residence Boutique Hotel
17th 4th Avenue<br/>Houghton, Johannesburg, South Africa 1986

Hotel Features.
The Residence Boutique Hotel features a restaurant and a bar/lounge. Recreational amenities include an outdoor pool and a spa tub. The property's full-service health spa has body treatments, facials, and beauty services. Complimentary wireless Internet access is available in public areas. Additional property amenities include tour/ticket assistance and a garden.

Air-conditioned guestrooms at The Residence Boutique Hotel feature minibars and bathrobes. Furnished balconies offer pool or garden views. Beds come with Egyptian cotton sheets, down comforters, and down blankets. Rooms are individually decorated. Bathrooms feature separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. Guestrooms offer direct-dial phones.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Residence Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

The Residence Boutique Hotel has a restaurant on site.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The preferred airport for The Residence Boutique Hotel is Johannesburg (JNB-O.R. Tambo Intl.) - 17.7 km / 11 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Based on 627 reviews
from Nottingham
Submitted on 21-05-2016
we arrived on an early flight (7am) and were met at the airport by Lucky who drove us to the hotel highlighting points of interest on the way. The hotel is in a residential area away from the city centre so you do need to take a taxi if you wanted to go shopping etc. Our room was ready on arrival and we were able to relax immediately. Our suite was on the ground floor and had an outside shower and a decking area overlooking the koi pond. The room was spacious and well decorated with TV in the... Read more
from San Francisco, California
Submitted on 24-05-2016
I had a mostly pleasant stay at the Residence Boutique hotel. Our airport transfer, Lucky, was great, definitely a nice way to be greeted after 20+ hours of travel. Once we arrived there were so many alcoholic welcome drinks I didn't know where to begin! I liked the fact that you could have the complimentary breakfast in the restaurant or as room service. My main complaint was related to the service. For both breakfasts, we ordered to our room and both times they forgot our coffee orders. On t... Read more
from Paris, France
Submitted on 28-05-2016
We stayed in this amazing hotel for our honeymoon and it was great. When we got there (after the complimentary transfer from the airport), there was a bottle of champagne to celebrate the occasion. The next day, we left early (5am) for a balloon flight, and they had arranged a picnic basket for us to take, since we wouldn't be able to have breakfast. We hadn't asked for it, it was just a great surprise. The room itself was amazing, we got the Madiba suite and the terrace was amazing. Everything ... Read more
from Las Vegas, NV
Submitted on 29-05-2016
Just finished a wonderful two night stay at The Residence. It is truly difficult to find a unique way to express how perfect the experience has been. From the airport pick-up, through check-out every detail was faultless. In addition, the staff was friendly and courteous while fulfilling our every need. Our stay was in the pool villa which was just amazing and extremely private. I've been traveling the world for 35 years on business & pleasure and haven't stayed at a hotel that is better!
from Gloucester, United Kingdom
Submitted on 05-06-2016
My wife and I stayed here for one night prior to our Safari. We used the hotels airport transfer both ways which were efficient. Check in at the hotel was also efficient and a welcome drink was provided during the registration process. We stayed in one of the suites which was exceptional. Luxury decor, very spacious and a Jacuzzi on our terrace. We were also impressed with the attention to detail throughout the hotel. We had made a reservation for dinner at the hotel, which had a very good menu... Read more
from Montclair, New Jersey
Submitted on 07-06-2016
My wife and I have stayed at The Residence three times in the past 4 years. We know of no other place on Earth that is more comfortable to stay. We have stayed in three different rooms at this boutique hotel. Each room is just the best. They are all a bit different and they are all the most relaxing,serene experience. The comfort level is like no other place. The staff remembers us each time and just makes for a special stay. The Residence provides pick and return to the airport with an ... Read more
from Chicago
Submitted on 07-06-2016
Couldn't find anything to fault at this superb facility. Seldom am I without additional comment. Room had a great shower, outdoor patio with hot tub and two person shower. We used and enjoyed it all. Dinner was excellent, as was the bar. Great choices for inclusive breakfast.
Submitted on 22-06-2016
We spent two nights at The Residence before embarking on an African Safari in Botswana. Then an additional 2 nights after returning from Botswana before our long trip back home. What a beautiful, elegant place. The perfectly groomed grounds, the friendly attentive staff, and the beautiful rooms beyond our expectations. Dining was exquisite, the spa was fabulous, this motel is a five star. It was the perfect place to relax after a long trip from Washington State, USA and again, before our returni... Read more
from Los Angeles, California
Submitted on 23-06-2016
I had read about this hotel in Trip Advisor and booked three nights in advance of a group safari. My travel agent persuaded me to give up one night and move to the "really nice Airport Intercontinental Hotel" so that we could spend more time with our soon-to-be fellow travelers. The Residence met and exceeded our expectations to the point we regretted giving up one of the nights. The Staff is exceptionally welcoming and accommodating. The food is excellent and the Spa was superb. The suites... Read more
Submitted on 25-06-2016
We had a wonderful stay at The Residence. A beautiful and secure area. Pool Villa was outstanding! Staff very attentive. Excellent food and wines. Airport pickup very efficient and discrete. Couples Massage on rooftop was fantastic! We will be back.
from Reston, Virginia, United States
Submitted on 26-06-2016
After coming off safaris, this was an EXCELLENT place to stay for our last night in Africa. From the moment we stepped into the hotel and were greeted by Layton, we were treated like royalty. The hotel was secure, and had everything you needed, so you didn't need to leave. We only had one night here, but wished we had more time. The dinner was outstanding, but what made it so was the service. I don't think I ever experienced anything so wonderful. A true gem.
from Frisco, Texas
Submitted on 27-06-2016
We read about this gem on Trip Advisor and oh what a find. We had dinner both nights on the property because the food and service was incredible. Oh, and breakfast that is included, if a feast to behold-yummy and all sorts of options. The property is so relaxing and well taken care of. Our room was absolutely perfect and the bathroom was spacious and had both a tub and huge shower. I did a spa treatment and have never experienced anything like it in the States!!! Definitely will be going back... Read more
from Philadelphia, PA
Submitted on 04-07-2016
My husband and I stayed at the Residence for the last few days of our honeymoon. We were amazed by the level of detail, perfection put into everything- from the decor, to breakfast to the little bottles of liquor put on our pillows at night next to the hot water bottles. Another amazing part was the driver service- we are used to traveling abroad and hiring drivers that take us to various shops or on tours where they get some sort of kick back. Every driver we had through the Residence was so in... Read more
Submitted on 07-07-2016
My husband and I stayed in the Penthouse and had an increadible time. The hot tub on the terrace had a great view and if it wasn't raining, we would have loved to sit in the lounge. There were good movies on the television, the skylight was a nice touch over the bed, and the hotel restaurant was great. Would definitely come back.
from Alberta, Canada
Submitted on 10-07-2016
Our family spent here 2 nights just before our long vacation and we absolutely loved this hotel. Rooms are very clean , food was great so everything fit in to our expectations.we highly recommend this hotel to anyone travelling to Johannesburg.
from Miami, Florida
Submitted on 11-07-2016
The Residence is probably the nicest and most elegant hotel we've ever stayed in. It's absolutely beautiful, elegant and very special. The service is equally wonderful. Our only regret is that we had just one night to enjoy it. There are 3 pools, a tennis court, and lovely grounds. The breakfast menu is fabulous, and the room service menu was both reasonably priced with many choices. This hotel is an absolute jewel worthy of its 5 star rating!
from Washington DC, District of Columbia
Submitted on 12-07-2016
Wow!! Never stayed at a hotel at this pricepoint, with such attention to detail, and incredible service - it's as if they can read your mind. The buildings have a couple challenging features, but they have done a remarkable job of working within the old bones, and furnished it beautifully. Lots of steps, (not very handicap friendly) twists, turns, nooks and crannies, providing lots of private spaces. The entire property is surrounded by stunningly landscaped gardens, with two pools, tennis c... Read more
from san francisco
Submitted on 12-07-2016
The Residence Boutique Hotel is a treasure. Located in lovely Houghton Estates, away from the grittiness of Joburg, you feel welcomed as though in the warm home of a wealthy aunt. We were fortunate to be in the Penthouse, which was beyond imagining, with two stunning outdoor areas, including one with a hot tub and private seating areas. Perfect!
from Luxembourg City, Luxembourg
Submitted on 13-07-2016
Our second visit was just as perfect as the first one. We stayed in the same room type again, one with a terrace and Jacuzzi. To be honest, we preferred the room we got the first time around to this one. The terrace was more private, this time it overlooked the pool area. Nonetheless, our stay was fabulous. Even if the property is not cheap by all means, you get service and quality that is worth every cent. The restaurant is excellent as well and very reasonably priced. We'll be back, for sure... Read more
Submitted on 14-07-2016
We kicked off our honeymoon in South Africa with a one night stay here and it was simply perfect. The place in itself is an attraction and we spent the day enjoying the spa, the outdoor hot tub and the rest of the hotel. We enjoyed both lunch and dinner here, both really great and with great wines. Highly recommend this place!
Submitted on 14-07-2016
I travel frequently for business and unfortunately usually default to chain hotels. This time I decided to try something different and picked The Residence based entirely on other TripAdvisor reviews for my trip to Johannesburg. First off, believe all of the reviews on here. This place is truly phenomenal. From the minute you arrive you feel like a VIP guest. All of the staff are friendly and helpful. The grounds are just as gorgeous as pictured. The common spaces of the hotel are elegant but a... Read more
Submitted on 15-07-2016
We stayed here on our first two night in South Africa. They truly look out for your entire experience. The restaurant was excellent, the wait staff was very attentive. We all felt very special - even my boys (age 9 and 11) enjoyed their turn down service - they added extras for them!! Will definitely look to stay here again when we return!
Submitted on 17-07-2016
This hotel is as good as it gets. The service is phenomenal and the property itself will take your breath away. Any other hotel will be a disappointment after The Residence. This oasis in Johannesburg is not to be missed.
from Knoxville, TN
Submitted on 20-07-2016
This is my husband and my go to place when ever in Johannesburg. We love everything about this beautiful oasis in the city - the people, food, wine, rooms, outdoor bathrooms, lovely turn details. But this is the first we have seen the nice renovations, awesome spa where the bar used to be on top of the building and expanded shop. If you want to shop, do it here! We will be back but want to thank everyone for the fabulous time we had this time with 4 of my friends!
from Southend-on-Sea, United Kingdom
Submitted on 23-07-2016
Had our first night of our South Africa trip at the residence . What a truly fantastic place . We've been lucky and stayed in some lovely hotels but this one knocked them all for 6 . I sort of don't want to give to much away , because when you walk in and around the place it's far better than any review can give . Emma my wife and I went and sat out by one of the pools after we checked in , as our room wasn't ready . We had a glass of fizz and sat there saying how amazing it looked . The g... Read more
from Norman, Oklahoma
Submitted on 23-07-2016
If you don't want to be pampered, this is not the hotel for you. The room was huge, well appointed, and clean. We had a large out door space with couches, a bed, hot tub and outdoor shower! The bath was gorgeous with a huge soaking tub and an assortment of salts to put in the bath. The turn down service included hot water bottles in the bed, along with an aperitif and sweet. The hotel itself is just beautiful. The shops have lots of great things. There was always a driver availed to take us pl... Read more
from London, United Kingdom
Submitted on 24-07-2016
I stayed at this hotel for one night only. I wish I had reason to stay longer as it was a very enjoyable experience. Their attention to detail, their service and their lovely luxury boutique accommodation is excellent.
from Wellington, South Africa
Submitted on 28-07-2016
This is my third visit at The Residence and it gets better every time. Attentive service, well appointed rooms, delicious food both breakfast and dinner and excellent spa. You have the feel of home away from home. Looking forward to my next visit.
Submitted on 31-07-2016
The residence is the best place to stay while visiting to Johannesburg you feel like home from food, breakfast is unbelievable customer service is always over and above someone expectations you will never get bored in the residence
from Michigan, USA
Submitted on 01-08-2016
I have traveled to every continent (save Antartica) and visited many of the world's greatest cities, and I place The Residence as my favorite hotel in the world. It is class in every sense of the word. From the welcome we received by Warren and the many (very talented) staff, our one night stay started off extremely well and only got better. The rooms are nicely decorated with traditional decor and some very lovely artwork. We ate dinner in the smaller, and more private, dining room where wa... Read more
from New York City, New York
Submitted on 14-08-2016
My title is unfair as The Residence is almost worthy of being a destination in and of itself. I have stayed here on three occasions and can't properly praise the property and its staff enough. Special thank you to Warren who oversees a property with exceptionally high quality of rooms, cuisine and amenities including the stellar pool. Give this man an award for best property manager in South Africa.
Submitted on 27-08-2016
To be met at the airport with a welcoming smile, a cool drink and and air-conditioned ride to our accommodation is the best way to finish 20 hours of travel from Australia. From the moment we entered the lobby till the day we left, nothing was too much trouble for the staff, with any request completed with a great smile. How nice it is to have those little extra items taken care of, the welcoming drinks and bottle of bubbles in the ice bucket, the complimentary afternoon slice of cake delivere... Read more
from San Francisco, California
Submitted on 29-08-2016
We stayed 3 nights at The Residence with friends who were visiting Johannesburg for the first time. This is the best hotel we've every stayed in. It is a beautifully decorated facility. We stayed in unit 14 which was nothing short of amazing. The staff is very friendly and professional. Service was consistenly high quality as was the food. It was so nice to return from an evening out to a room where the bed has been turned down, slippers placed at the bedside, a night cap with sweets on di... Read more
from Lagos State, Nigeria
Submitted on 30-08-2016
I was at the Residence with a party of 12 and we had such an awesome time, we didn't want to leave! One of the first things that struck me about the Residence is that though it is opulent, it is still welcoming and cozy. The rooms were gorgeous- each one had a distinct boast-worthy feature that really gave that paradise feeling. The food was great- in addition to regular meals we had a formal dinner which was excellently executed and we had no complaints whatsoever. I appreciated the turndown se... Read more
Submitted on 05-09-2016
Spent 5 nights on this hotel and all of them were amazing. Since the arriving till leaving there to take the flight to an another area. The STAFF are totally friend, they help you with everything in all minimum details. The food is fresh and well prepared. The room, I stayed in the number 5, is unique. It has lounge music to put you in a calm vibe, clean and has a jacuzzi to your own. Never spent so great in a hotel before like The Residence in South Africa. I had a private tour with one of hi... Read more
from Coos Bay, Oregon
Submitted on 08-09-2016
We spent three nights here prior to leaving on safari. Physically the environment is gorgeous with opulence and grace combined. The common rooms are beautifully completed and very inviting. The room we had was lovely with a view to the pool and a wonderfully unique outdoor claw bathtub that we enjoyed. Every night the bed was turned down, slippers were left comfortably by the bed, there was a small night cap along with a sweet. What a well pampered feeling we had every night. The staff we... Read more
Submitted on 09-09-2016
We had a wonderful but short one night stay en route to our safari in Sabi Sands. The staff are incredibly friendly and helpful, the property is beautiful, our room was well appointed, and the restaurant was excellent. Highly recommend, we wish we could have stayed longer.
from Virginia
Submitted on 11-09-2016
We arrived after an 18 hour trip from the US enroute to safari and this hotel was spectacular. The staff were friendly and engaging, the room was clean, spacious and comfortable and the pool and the dining areas were immaculate. We couldn't have asked for a better hotel to start our trip to South Africa! Briefly chatted with the owner who exudes cordial hospitality. Well done!
from Knoxville, Tennessee
Submitted on 13-09-2016
I can't possibly rate this high enough. We stayed 2 nights and recovered from our USA flight in style. The place is beautiful, meals are delicious, elegant spa, 3 pools, chandeliers everywhere, wonderful service and transport and Sanet is a jewel of a manager. I would return to Johannesburg for The Residence alone. We loved it there.
from Johannesburg, South Africa
Submitted on 22-09-2016
Few places today deserve a loud "shout out" but this hotel is superb. You arrive in the parking area where you are met with friendly and insistent servers. We arrived at about 4pm. The checking in was easy and quick - no cattle cart waiting area - comfortable lounge style waiting area with exquisite shop to keep ladies entertained should one have to wait. Room - was private and plush perfectly laid out to enjoy the sights and bird sounds of Houghton. Complimentary drinks and just enough info... Read more
from Atlantida Department, Honduras
Submitted on 25-09-2016
My husband and I stayed here while travelling w/another couple--all of us seasoned travellers and used to staying only at top rated places, and we all agreed this is THE MOST luxurious, well-staffed hotel we've been in...The rooms are beautifully and tastefully decorated, every comfort is seen to--Italian bedding, plush carpeting, the highest-quality bath products---our suite included a lovely sitting room with access to a private terrace next to the pool...AND we had our very own private sauna... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 28-09-2016
We spent two nights at this amazing hotel and from the minute we walked in to the time we left we ere made to feel very special. Everything from the champagne reception whilst being checked in to the fabulous food served by the most attentive staff to the amurula cocktail left by our bedside before we retired to bed makes this one of the best hotels we have to ver stayed in. Highly recommended. Thank you staff of the residence we will never forget our stay with you.
from New York City, New York
Submitted on 29-09-2016
Stayed at the Residence for one night after our safari, before flying out to the next part of our trip. Transfers between the airport and the Residence were seamless-- driver found us easily, and the car was large and comfortable. On arrival to the hotel we were offered sparkling wine to drink during the easy checkin and walk to the room. Room was comfortable, with huge luxurious bathroom and excellent wifi (which was awesome after a week without!). Decor wasn't necessarily our style, but wa... Read more
from Geneva, Switzerland
Submitted on 30-09-2016
A great hotel, super service and lovely rooms. Having stayed in many boutique hotels, I have to say this place was great. They caused a little confusion with their emails about transfers prior to our arrival, but apart from that, the stay was perfect. Our room was huge, as was the bathroom and to have a jacuzzi on the balcony was truly relaxing. The common areas are beautifully decorated and the service excellent.
from Hexham, United Kingdom
Submitted on 08-10-2016
This is like visiting your very rich and stylish friends house. Its not a smoked glass and chrome hotel, instead its decadent, stylish and quirky - and just how I like it. It must have more than a dozen suites, but it feels like it only has a few, the layout is quirky, in a nice way, with rooms and corridors leading to more interesting corners to sit or drink a cocktail. Suites are a great size, more than enough space and superbly fitted with all that you need. There are three pools (two... Read more
from Atlanta
Submitted on 08-10-2016
A beautiful old world classic, rooms were fantastic, bed sooooo comfy, food delicious and service bang on. Only thing is it's in the middle of a swanky neighbourhood so not easy access to restaurants, shopping etc if stopping off before another flight. That's the only beef!
from Los Angeles, California
Submitted on 08-10-2016
Beautiful, luxurious boutique hotel. The room I had (#7) was enormous, with a separate sitting area, large bathroom, and outside deck with jacuzzi, shower, and lounge chairs. The furnishings were all first rate, and the bed very comfortable. The food at the restaurant the two nights I ate there was excellent -- though slightly better the first night with that particular chef. The staff were all extremely courteous and helpful. My only (very) slight complaint was that there were a number of ... Read more
Submitted on 10-10-2016
It was our first time visiting Johannesburg. So we didn't want to stay at a big hotel. We really like the Residence. The outside, well you can't see much because its fenced up, it looks like a box but when you're inside its classic old world decor, really takes our away. Service was really nice. Breakfast was decent. The room was spacious but part of the floor squeaks. Given that we were only there for one night and day, it was fine. My only disappointment with this place is that we bought all... Read more
from San Francisco, California
Submitted on 11-10-2016
This is a hotel that bills itself as a luxury boutique hotel, and it is as far as the location goes, the service however is by far not matching it, and the bad attitude is only making it worse. I reserved for a luxury suite, and at check-in was presented with a sort of window gallery open to the swimming pool with absolutely no privacy, and no safety as essentially public walkways of the hotels had direct access to all my windows and glass doors. As I politely indicated that I could not take thi... Read more
from Toronto, Canada
Submitted on 12-10-2016
A bit of a drive from the airport given we were only staying during a lay over. Lovely room with sitting area, dressing room and deck with hot tub. we were only there for the night and opted to eat in their dinning room. Because of my many food allergies, we were met by the chef and everything seemed to be well sorted out. However, the dining room staff were extremely nervous and we felt very uncomfortable during our meal. Perhaps they had experience difficulties before with clients with allergi... Read more
from uk
Submitted on 12-10-2016
We stayed at The Residence for two nights before going on to Botswana and Zimbabwe. We have stayed at top Johannesburg hotels before but this was easily our best discovery there. The staff are friendly and efficient, the food is delicious and the ambience is just perfect for a relaxing break after a long flight. Driver available for airport transfers and shopping trips. Would recommend without hesitation.
from Prior Lake, Minnesota
Submitted on 13-10-2016
We stayed here our first night in SA and our last night. What a marvelous perfect place. The rooms are great and comfortable, the staff bends over backwards to help. Chef Aaron does a superb job with the food and the hotel itself is beautiful and gracious.
from Reno, Nevada
Submitted on 13-10-2016
We just flew in from the US and were preparing to go on safari. This place was the PERFECT place to adjust from jet lag. The staff was great. They pampered us and made our short stay a wonderful start to our vacation. I would highly recommend this little property!!
from Fleet, United Kingdom
Submitted on 19-10-2016
What a wonderful gem of a hotel. We stayed for two nights on our way back to the UK as we wanted to play golf at the Royal Johannesburg & Kensington which is close by. Staff were lovely, nothing was too much trouble and I just loved the way the hotel was decorated - luxurious but not over the top. Swizzle stick in G&T to die for - shame they aren't for sale as would love them at home. Also safe area to run in which was great. This is now one of my favourite hotels and I would definitely reco... Read more
from Cumbria, United Kingdom
Submitted on 28-10-2016
We stayed for four nights in a one bedroom suite to rest and relax after a safari. This hotel is beautifully designed and the suites were large and luxurious with every convenience catered for. We had a lovely private patio with full dining table, loungers, hot tub and outdoor shower, this led to a pool that had only six loungers so presumably was for use by the guests in the suites. My only criticism is this pool was not clean. The service is excellent, with friendly and warm staff. We were wa... Read more
Submitted on 29-10-2016
Currently my husband and I are relaxing in the bath of Suite 18. What a weekend of spoiling ourselves in the lap of luxury, because this is what the Residence is all about. From the moment you arive all staff are ready and at your call. Friendly and efficient. We dined in on Friday evening with garden setting. Wine prices either affordable or very high, nothing in between. I had ostrich fillet, perfect. My husband had the beef fillet, unevenly cooked. Nevertheless culinary acceptable. Expext a s... Read more
from New York City, New York
Submitted on 31-10-2016
Sadly we only stayed one night, as we were only passing through Johannesburgh but everything about The Residence was great. They picked us up at the airport in a beautiful car with wi-fi. Our room had a large outdoor patio with a table, showers and bathtub. The room was gorgeous and the bed was super comfortable. They clearly thought of every detail and it's all very luxurious. The hotel itself is also gorgeous .. A big house with beautiful indoor and outdoor space. The staff are all very nic... Read more
Submitted on 01-11-2016
Loved our stay here. Very relaxing, with common areas beautifully furnished with many comfortable chairs. All staff were very friendly and the restaurant served delicious food. Quiet location. Definitely recommend
from Sao Paulo, SP
Submitted on 02-11-2016
We were at The Residence for 2 nights. The overall area is awesome, different ambiance and decor. The staff is very kind and the Spa is super! We had a tour to Soweto (overpriced) but was ok. The breakfast is well served. In a residential area, you can go around by taxi. Highly recommended!
from Queenstown, New Zealand
Submitted on 05-11-2016
We were collected from the airport in a private BMW 740i. The hotel has converted a private residence and the past China Embassy into an outstanding boutique hotel with lots of persian rugs and notable art. We had a great portrait of Nelson Mandela hanging in our living room. Our Pool Villa put a big smile on our faces. It was very private while at the same time centrally located.
from London, United Kingdom
Submitted on 07-11-2016
This is our fourth stay at The Residence. It is our favourite hotel in J'Berg and an amazing place to adjust after spending some time in the bush. As we walked in we were greeted with "welcome home". Lovely furnishings and elegant rooms and very friendly and helpful staff. Try the couples massage. This time we made it 3 nights and are loving it as usual.
from Sydney, Australia
Submitted on 08-11-2016
I stayed at The Residence for 3 nights in the Pool Villa recently. It is a beautiful property with lovely, comfortable rooms and outstanding service. I would highly recommend it to anyone visiting Johannesburg and definitely hope to be back myself!
from Knoxville, TN
Submitted on 08-11-2016
The Residence is the only place we stay when traveling through Johannesburg because we love it so much. We booked the Penthouse Suite this time and all I can say is WOW! All the rooms are absolutely beautiful, but the deck area of the Penthouse is something to be experienced. We looked over a sea of Jacaranda trees in bloom and had all the privacy as the other rooms we have stayed in. The whole room and outdoor bathroom were beautiful and the special touch of a window in the ceiling above the ... Read more
from Hopland
Submitted on 11-11-2016
We recently stayed at this lovely, boutique hotel with only 18 rooms, for just one night upon arrival in Johannesburg, prior to starting on a week's Safari and were overwhelmed by the accommodations, the service, the food and the attention to detail. This small hotel, tucked away in a residential neighborhood, about 30 minutes from the airport, is more like staying in someone's private, luxurious home. They provide a driver and car to and from the airport, in addition to wherever you need to b... Read more
from wakefield,west yorkshire
Submitted on 17-11-2016
We only stayed one night at the Residence to rest after our long flight before travelling to Kruger the following day. However, the accommodation and breakfast were superb. The level of service and attention to detail by all staff members were of an extremely high standard and I would not hesitate to recommend it to everyone.
from Johannesburg, South Africa
Submitted on 19-11-2016
We stayed one evening at The Residence. Neither myself nor my wife had heard of it until recently. Apparently a lot of international guests frequent this hotel. Upon arrival, we were warmly made to feel welcome. The hotel is in a quiet street in leafy Houghton. The check in process was quick and easy. The decor in the lobby area is exquisite.We had booked into the penthouse which had lovely views and a private deck with a Jacuzzi. It was also by far the most private hotel room I had seen in a wh... Read more
from Sydney, Australia
Submitted on 19-11-2016
We stayed at The Residence Hotel for one night and planned to stay at another hotel for the remaining three nights after returning from a week long safari. We were so impressed with the first night we changed our plans and booked into the hotel for the remaining 3 nights. The first night we had a standard room which was anything but standard. The bed, bedding, room and bathroom exceeded our expectations. In the morning the breakfast also exceeded our expectations and was 'silver service' sta... Read more
from Newport, United Kingdom
Submitted on 21-11-2016
We were here for just one night before flying to Port Elizabeth. This is a really lovely hotel with a comfortable, country house ambience but with all modern comforts. The choice of food at dinner & breakfast was excellent and the staff kind & helpful. We wish we could have stayed longer.
from cape town
Submitted on 22-11-2016
The staff were extremely friendly and welcoming, the room was spacious and the linen was white and crisp. The decor, however, was frightening in its clutter and eclecticism. Overpowering. Too much stuff. We really really didn't enjoy being there and were very happy to leave. The flies in our room didn't help, nor the sludge at the bottom of the jaccuzzi.
from Manchester, United Kingdom
Submitted on 23-11-2016
This place really has a special atmosphere. From outside it looks a little daunting, as the high walls make it look a little confined but that is for security. When you get inside you will see a totally luxurious range of suites and you are made to feel very much a valued client. Every single person from check in to cleaner does their very best to please you and care for you during your stay. If we ever go back to Johannesburg we will definitely stay here again. Thank you to all of you.
Submitted on 29-11-2016
OMG the only regret I have about this place is that I did not get the opportunity to stay longer! EVERYTHING about this hotel is perfect! From the AP pickup to check out! The breakfast was superb and the endless champagne was nice touch as well! My only grip is we got locked out of our room pretty late and the late night person did not know how to make new keys. As a guest that is a pretty bad. Everyone working at the hotel especially the auditors or late night bell boys should know how to mak... Read more
Submitted on 01-12-2016
The friendliness and professionalism at the hotel. Before I stay at any hotel I read the reviews, no one gets paid for giving their opinion. I read reviews for 2 1/2 hours before I decided that this will be the hotel that were I would spin my first time in South Africa. There was not one negative review and the 2 1/2 hours that I spent reading. Up on arrival they treat each and every guest as if they are VIPs not knowing your status who you are they treat you like you are a superstar. My firs... Read more
from Miami, Florida
Submitted on 03-12-2016
I travel A LOT and was shocked at the quality of this hotel considering the price paid for the room ($230/night). I suppose that is the case with most of South Africa, but the Residence really stood out. The hotel is large, but feels quaint like you are in a (very wealthy) friend's house. The room (we had room 3) was amazing!! Outdoor shower and tub and eating area all to ourselves!! There was also a bathroom inside the room with both shower and tub and very nice toiletries. They also have heate... Read more
Submitted on 04-12-2016
Fantastic service, classy hotel and great value due to all those little extras. A brilliant stay and one that we honesty couldn't find a fault. Would highly recommend for anyone wanting a relaxing break. The massage is also one of the best we have received.