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Belmond Mount Nelson Hotel

Cape Town, South Africa (CPT)

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Based on 1328 reviews
Room & Rates
Deluxe Junior Suite

Deluxe Junior Suite

1 King Bed
Furnished balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Studio Suite

Studio Suite

1 King Bed or 2 Twin Beds
Furnished balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Studio Suite

Deluxe Studio Suite

1 King Bed
Furnished balcony/patio with mountain views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV, iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 King Bed or 2 Twin Beds
Views of the mountains and garden

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room

Deluxe Room

1 King Bed or 2 Twin Beds
Furnished balcony/patio with mountain views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room

Superior Room

1 King Bed or 2 Twin Beds
323-sq-foot (30-sq-meter) room with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch LED TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Belmond Mount Nelson Hotel
76 Orange Street, Cape Town, South Africa 8001

Rooms
Make yourself at home in one of the 198 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 300 per person (one way)
  • Rollaway bed fee: ZAR 965 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Spa access
  • Fitness center access
  • Children's club/arcade access
  • Business center/computer access
  • In-room safe
  • In-room bottled water
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Picnic Area
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1328 reviews
from Amsterdam, The Netherlands
Submitted on 08-05-2016
Beautiful!!!! The hightea is out of this world, the service is even better! The hotel is so beautiful. You need to walk trough the english garden and enjoy the hightea. The pool is beautiful and rhey have a great spa.
from Aussie
Submitted on 10-05-2016
Walking up away from the waterfront we found this classic hotel that was like going back in time to a wonderful classic era. Lunch was lovely and the grounds with their lawn and pool were delightful in the sunshine. Worth a visit.
from Sydney, Australia
Submitted on 12-05-2016
We had a lovely three night stay at the hotel. Staff friendly, rooms comfortable and beautiful. We love the old world charm of this hotel. Had a lovely massage at the spa even after we sadly had a few miscommunications of bookings. I recommend booking in advance and book via email. Hotel is very central and easy to get to most activities and good restaurants around Cape Town.
from Somerset West, South Africa
Submitted on 18-05-2016
My husband & I stayed at the Mount Nelson for our anniversary by default really, because the hotel we had booked at was so awful we left immediately after checking in. We were lucky enough to get a room at the Mount Nelson at the very last minute and we were so glad we did. They could not have been more accommodating - the check in was efficient and friendly, our room was prepared in half an hour and we were given a complementary bottle of bubbly and a beautiful fruit platter. The room was spac... Read more
from York, Pennsylvania
Submitted on 05-06-2016
We enjoyed the High Tea in the restaurant. The unlimited sweets (crumpets, cakes and muffins) were absolutely out of this world. The staff is very friendly and accommodating. The views and scenery are great for pictures.
from Elliot, South Africa
Submitted on 06-06-2016
My son's American companion suggested, {after consulting her guide book} that we arrange morning tea at the grand old Mt Nelson in celebration of my wife's birthday, which we did. This is living as Life used to be for sure and we greatly enjoyed the occasion, especially the effort made by the staff who, on hearing of the celebration, arranged for a cake to be prepared for the birthday girl. Such a special touch which I have no doubt will be remembered for many years Thank you... The eats wer... Read more
from Los Angeles, California
Submitted on 11-06-2016
The Hotel grounds are beautiful, the property itself oozes history, and stories felt as if they were lingering the hallways (including one particular fun one of a guest complaining about a vagabond on the lawn that turned out to be John Lennon). High Tea is exquisite and the sculptures around the grounds a joy to explore
from Wilderness, South Africa
Submitted on 13-06-2016
This is the best of old world charm with modern facilities. The staff throughout the hotel were friendly, professional and helpful. Food and drinks were of a high standard, the rooms were comfortable and quiet and there is an overall feeling of being valued and well looked after.
from Washington DC, District of Columbia
Submitted on 14-06-2016
We spent a lot of time on Tripadvisor and elsewhere trying to figure out which Cape Town hotel would suit us best, looking at maps, and comparing hotel locations against attractions and restaurants. We picked the Mount Nelson with some worries that the area was too too far from the center. The worries proved groundless, for Cape Town is more compact than it looks on a map, and the Mount Nelson is within walking distance of the center. If you walk down the entrance road to the portico you are a... Read more
from Johannesburg, South Africa
Submitted on 27-06-2016
The "Nellie" as it is fondly known is something of an institution amongst Cape Town hotels and so we expected that this stay would be exceptional in every respect. Sadly, we found it a little lacking. The public areas of the hotel are lovely especially the diningroom with its enormous silver bowls of pink roses and period furnishings. A live pianist would have added to the ambience. The guest rooms are large and comfortable and are equipped with all the amenities one would expect of a hotel of... Read more
from
Submitted on 28-06-2016
This amazing hotel gives a whiff of colonial splendor , with manicured gardens in a stunning setting. Afternoon tea was delightful. Service was exceptional and the food was exquisite. The experience was unforgettable.
from Democratic Republic of the Congo
Submitted on 09-07-2016
We had the pleasure of staying at The Mount Nelson in July. Its a great place to be based at in Cape Town for getting to and from other places around the area. We were greeted with glasses of sparkling Cape wine while checking in. We were upgraded into a lovely room. The concierge showed us around the room very nicely. The décor is old colonial in fitting with the history of the building. There are 2 pools one is heated. There are 2 restaurants and a small spa which is separated for men and wom... Read more
from London
Submitted on 11-07-2016
The Mount Nelson is a classic Grand Dame. I am not sure if it was an issue with my visit, but I found the overall ambiance rather sad and uninviting. The room was very good, but the common areas are disappointing, as it is the restaurant. Overall, it is not a place where I would happily return. HOTEL - I don't like the layout and the common areas. The main building has a lounge and a bar, which are both rather small and unappealing. The feeling is of an old place (a little worn, particularly th... Read more
from
Submitted on 14-07-2016
Excellent afternoon tea. Get a taxi we walked and went though some dodgy areas. Tea is served at 1.30 or 3.30 it may be wise to book at busy times. Service was great by a very charming young man who introduced us to three new teas. The sandwiches, savouries and cakes were mind blowing the scones however were not as good as I would have liked. Had I known I would have skipped the scone and had more of the cakes. We worth a visit
from Atlanta, Georgia
Submitted on 14-07-2016
You can't experience Cape Town without enjoying high tea at the Belmond Mount Nelson. We went with a big group and they were very accommodating and friendly. The tea is delicious, not to mention the HUGE assortment of desserts, scones, and savory treats.
from Western Cape,South Africa
Submitted on 18-07-2016
I really enjoyed my High Tea experience at the hotel. It was a lovely relaxed and dignified affair. The sweet items were particularly delicious ( I have a sweet tooth ). After enjoying the scrumptious treats I went for a delightful perambulation in the beautiful gardens and had a few more delectable confections on my return to the Tea Lounge. I also took the opportunity to request the lady at the piano to play one of my favourite tunes - "On a Slow Boat to China" - and she rose to the occasion w... Read more
from
Submitted on 19-07-2016
Coming here several times a year, it's a heavenly retreat - it's old school, it has history, charm, all the splendor of a grande hotel - with some wonderful and uber-cool innovations like the gorgeous bar, dining area (check the ceiling with the twinkling stars) and a truly amazing chef's table experience that foodies must not miss out on. The chef is extremely talented and this is the place he really gets to showcase his brilliance.
from Rishon Lezion, Israel
Submitted on 23-07-2016
Heavenly retreat. Good tea. Quite impressive cake table. Lovely Tea Lounge. Old school delicious Tea experience. Great service and good live piano music. They Know how to make 5 o'clock tea a special event.
from Glasgow, United Kingdom
Submitted on 24-07-2016
I visited for four night with my 10 year old son. Staff were very friendly and helpful, sorting out a room for us to grab a few winks post night-flight. Staff made my son feel very welcome. He is a keen swimmer so the hotel lost a star because the pool was a little dirty with bird feathers and leaves.
from
Submitted on 25-07-2016
Don't mess about with the also rans. Don't try this and try that. When you find a winner stick with it. This hotel is one of the best of the best. I like the slight isolation of being out of the main hotel but with all the trimmings. The green park block. A room with a balcony is the best. Looking out onto table mountain and lions head. At the moment they are refurbishing 46 rooms in the main hotel for the Christmas summer season. The breakfast round the pool in the morning to the high tea are j... Read more
from
Submitted on 25-07-2016
I decided to spoil my wife with a memorable dinner that is also vegetarian. No easy task. So I booked a table at the Chefs Table in the Mount Nelson hotel. The booking process was easy and the administrator was very efficient. I was able to specify a vegetarian meal for my wife with a regular meal for myself. We were led through the restaurant kitchen to a small alcove with about 8 small tables. There was one other couple. The service was excellent. There is no corkage option so expect to choose... Read more
from
Submitted on 27-07-2016
Excellent location and grounds. A bit tired, in need of an update and lacks the same focus on service as some other hotels that I visited. Would tend to visit them in preference to the Mount Nelson when returning to Cape Town in the future
from Chicago
Submitted on 28-07-2016
As the main hotel is undergoing renovation they upgraded us to a luxurious suite in what was once a mansion and later became a Helmsley hotel. We had a view of table mountain and all the amenities possible. High tea was a delightful experience and their breakfast spread the most plentiful we ever had, you find your self in a time capsule of a graceful age.
from
Submitted on 31-07-2016
Morning tea at the "Nelly" as it is affectionately known amongst local Capetonians, is a once-in-a-lifetime experience! The Mount Nelson has a wonderful selection of speciality teas on offer along with some history of the tea industry in South Africa. The cake selection is out of this world, with sweet and savoury temptations to please even the most selective palate. If you are a visitor to Cape Town, try tea or even breakfast at arguably one of the most elegant and well-known hotels in Cape T... Read more
from Johannesburg, South Africa
Submitted on 02-08-2016
A special afternoon spent at the gracious and gorgeous Mount Nelson for high tea. The beautifully appointed lounge and conservatory, welcoming staff and delicious cakes and pastries ensured a very special afternoon. We thoroughly enjoyed the decadent elegance and the charm, grace and beauty of an age-old ritual from a bygone era. More than the wonderful fare, I was most impressed with the exceptional staff. Every one we encountered, from the cheerful man welcoming us at the entrance, to the wait... Read more
from Sao Paulo, SP
Submitted on 03-08-2016
It was out third stay at the Mount Nelson and I again everything was perfect. We stayed with three kids in two very nice connected rooms, with a nice balcony facing the Table Mountain. The hotel is great, with a very good service, beautiful garden and pool.. Breakfast and the restaurants in the hotel are very good. A lot of people recommend staying at the Waterfront, but here you can avoid the crowd being only ten minutes from the Waterfront and near the Table Mountain. Would definitely stay her... Read more
from London, United Kingdom
Submitted on 06-08-2016
1. Fantastic location 2. Excellent service 3. Indulgent food 4. Very friendly staff 5. Best hotel grounds ever seen. Breathtaking. Stay here and you will be treated like a movie star. The Mount Nelson does not make you feel out of place or is not stuffy in anyway. Everyone is welcome and no-one will want to leave. There are 5 star hotels and then there are iconic hotels of the world. This place is latter, its simply a different league.
from Johannesburg, South Africa
Submitted on 07-08-2016
Nothing can beat the Mount Nelson in Cape Town. Itis luxury personified. From the moment one drives through the Massive columns at the entrance through to reception, one feels special. Reception is pure luxury and one is led to a beautiful room with either a view of the montin or one of the city/gardens.' The gardens are peaceul and splendid with a waterfall and surroundtables for drinks and entertaiment at it's best. Lunch is a buffet served outside with superb food and can be eatn inside or ou... Read more
from
Submitted on 08-08-2016
We stayed here for just 2 days on recommendation from a well travelled friend. From start to finish it was a superb experience. Welcomed with a glass of champagne to be told "We have taken the liberty of upgrading your room" (to something straight out of Downton Abbey). Through the idyllic afternoon tea on the terrace. Through to lounging by the pool in the gardens. The only thing that was slightly less impressive was the breakfast. Don't get me wrong, it was still great, but the room isn't as... Read more
from Darlington, United Kingdom
Submitted on 10-08-2016
i want something special for my birthday and while doing my research on the net for my cape town visit mount nelson afternoon tea popped up. and there you go... i booked this for my birthday and i can say that i had a pleasant time. to be honest i get easily pleased specially with food. but for this one....i must admit that the savoury part of the afternoon tea did not appeal to my liking:-( yes it is tasty but is so small or should i say its like a miniature! it is smaller to what i am used to... Read more
from Pretoria, Gauteng, South Africa
Submitted on 10-08-2016
My daughter spoiled me with the most delicious high tea at Mount Nelson for my birthday. Everything was simply perfect. The savory snacks were delicious and light. The table with the sweet stuff was so exquisite and one better than the other. The scones and cream was some of the best I ever had! The waiter's service was excellent and they were always ready to serve more of all the items available. Our tea master (Deen) was very well informed, confident and served the tea available with flair. ... Read more
from Miami Beach, Florida
Submitted on 07-09-2016
The layout of the hotel is not the traditional one. It is a gated community of hotels and facilities. Surrounded by Beautiful gardens. The rooms and the ammenities are great. Breakfast just average. They offer afternoon and evening high tea. The afternoon tea is better, the evening tea is mediocre. It is an Ok hotel. Just four stars!
from Eastbourne, United Kingdom
Submitted on 07-09-2016
After a gap of 30 years finally made it back here and although the estate has grown the hotel is as fine as ever. The main building rooms were being renovated so we were in one of the separate areas but the suite was very good. Service all round was excellent and particularly Sim in the planet bar who arranged an area for us when entertaining. We failed to make afternoon tea as our holiday schedule was too crammed but this gives us a reason to return. One disappointment - we arranged the chefs t... Read more
from Studio City
Submitted on 08-09-2016
The Mount Nelson is a magnificent historic hotel in the heart of Cape Town -- secluded on a beautiful property with all of the amenities one could ask for: beautiful rooms, lovely bathrooms - with separate bath and shower and so many towels, serviced both day and at turndown in the evening. Gorgeous grounds. A fabulous afternoon tea. Great spa, where we enjoyed terrific hot stone massages. Amazing breakfast buffet as well as Eggs Benedict and other items that could be ordered. Excellent con... Read more
from
Submitted on 09-09-2016
Our choice for this hotel was due to a conference held there. Upon arrival they informed me that they upgraded my room reservation to a cottage. At the beginning I didn't like the idea of being outside the hotel building to find out lately that my upgrade was even better than what I would have dreamed of. Amazing hotel with extremely classy and clean furniture. Very helpful and charming staff. They attend to all your needs immediately. I still miss the beautiful breakfast at the oasis with the n... Read more
from Leeds, United Kingdom
Submitted on 09-09-2016
I treated myself to one night at the Mount Nelson. I have had afternoon tea and drinks before, but never stayed. It was a wonderful experience. I was offered an upgrade on check in for a small fee, which I decided to take. I then relaxed in my junior suite with a mountain view, with a small balcony to enjoy the view. Service is top class as you would expect, nothing is too much trouble here. I enjoyed my night here and chose to take room service to relax in my surroundings. It arrived promptly a... Read more
from Swindon, United Kingdom
Submitted on 10-09-2016
Afternoon Tea at the Mount Nelson is on my holiday itinerary each time I visit Cape Town. It's a truly wonderful experience. Fabulous food, a great tea selection and of course, Champagne to seal the deal. I absolutely love it here. Very relaxed. Beautiful gardens to walk around after tea. Super super recommend you indulge yourselves. ???????????
from Dubai, United Arab Emirates
Submitted on 10-09-2016
Were to start. It's very difficult to write a balanced review of this Hotel as there is barely a single thing that wasn't absolutely amazing. The wonderfully helpful and professional staff. The friendly welcome. The "to die for" afternoon tea, where it is surely easy to not have to eat for a week afterwards. The beautiful gardens. And all the things that you can't easily put into words - the peace, the atmosphere, the ambiance. We clearly really loved our one night there, it wasn't nearly long e... Read more
from Boston, Massachusetts, USA
Submitted on 11-09-2016
I was upgraded to a one-bedroom suite, which was very lovely and spacious room, and had a small balcony overlooking a courtyard with a fountain, with excellent bathroom. The grounds and common areas of the hotel are beautiful. Terrific breakfast buffet, with omelets etc to order, and the dinner I had at the restaurant was very tasty, with excellent service. The staff, from reception to concierge, could not have been nicer or more helpful. The hotel is conveniently located to the Company (bo... Read more
from Sandbach, United Kingdom
Submitted on 13-09-2016
Have come here a number of times when visiting Cape Town & it never disappoints. Before you start have a wide choice of teas to opt for. A change this time was that the savouries came on a cake stand which was then followed by scones. Make sure though that you leave plenty of room for the cakes. An amazing choice & no limit to how many times you visit this large, groaning table! A Cape Town must.
from Halmstad, Sweden
Submitted on 15-09-2016
A five star hotel offering upgrades, fantastic scenery with Table Mountain in the background. The afternoons tea is a must as this has been a tradition for over 100 years. The restaurant & bar has a wide selection with fresh produce & what an experience. A well mangled concierge desk will take care of all your traveling arrangements & yours can be booked directly. A relaxing, memorable stay with a world leading hotel offering the best in service.
from Chicago, Illinois
Submitted on 19-09-2016
We stayed here for 4 nights and loved the hotel. The location is excellent, with restaurant and shops outside the back gate or a short taxi ride to other locations. Taking taxis was easy and inexpensive, not a problem at all. The rooms are updated and comfortable, and the staff is over the top wonderful. Every member of the staff is charming, professional, gracious, and goes out of the way to assist in any way needed. We will be back to Cape Town for another visit and will definitely stay here!
from London, United Kingdom
Submitted on 19-09-2016
We had a wonderful afternoon tea here in the indoor terrace. Not cheap by local standards (R295pp), but excellent value - we skipped lunch before and dinner afterwards to be able to do justice both to the savouries and the fantastic array of cakes and biscuits that are available for unlimited self-selection. Great ritualistic tea-making and fine service.
from Manchester
Submitted on 24-09-2016
Stayed at the Mount Nelson at the end of our visit to Cape Town, wished we had booked more days! This hotel is nestled in the centre of cape town but you would not know it from the beautiful grounds and garden, very peaceful. It also has the spectacular backdrop of Table Mountain and the Company's Gardens close by. Kloof Street is also accessible from the hotel for shopping and dining. The staff were great, very welcoming, friendly, and accommodating, they went the extra mile. The room had a bal... Read more
from Carefree, Arizona
Submitted on 25-09-2016
Every thing was First Class, can't say enough on how good the service was. We enjoyed all the food from all the dining rooms right up to room service food. Breakfast and lunch are served buffet but quality is good. WIFI is spotty in some rooms. Hotel provides shuttle service to the waterfront and will pick you up from other areas if you make arrangements. Reception will change American money for local currency if needed. Best thing we liked is laundry service. if requested they will come back fo... Read more
from Cape Town
Submitted on 26-09-2016
This was our first trip to Cape Town, and our choice came down to the Mount Nelson or the Cape Grace. We chose the Nellie because we thought it more reflected something that was unique to Cape Town as opposed to a hotel that could be in any big city. We also wanted to be "in town" as opposed to on the waterfront, which seemed a bit touristy. We thoroughly enjoyed our stay at this lovely hotel, which is more of a compound than a single building. We used a car or a cab each day to get around town ... Read more
from New York
Submitted on 26-09-2016
If you like grand-olde-dame historic hotel type of places you will love the Nellie. We loved it. It felt like living on a private estate, with beautiful grounds, multiple buildings, and two swimming pools. Research the different types of rooms/buildings to make sure you get the type of room/location/view that you want. We went for a balcony room with a view of table mountain. I thought we were going to be in the main original building but our room was in an annex building that turned out to be... Read more
from Suffolk
Submitted on 29-09-2016
Everything about this lovely old hotel oozes style and class. All staff are so helpful and friendly. The food is delicious - you must try the afternoon tea - it is simply sumptuous and has to be the best value in the world. Lovely peaceful location with beautiful gardens- I cannot praise this hotel enough
from Tadworth, United Kingdom
Submitted on 01-10-2016
We were recommended to visit this fabulous hotel for Afternoon tea. We were lucky, we should have booked and if we had gone in season it is important you pre-book. We were seated in the conservatory, but wherever you are seated is luxurious. The afternoon tea with champagne to start ( They cannot call Champagne champagne, it is known as MCC out their)..it was absolutely amazing, a choice of teas and savouries and cakes to rival any Afternoon tea anywhere in the world. A MUST ! We walked around t... Read more
from Hong Kong, China
Submitted on 01-10-2016
Ideally located on the edge of the table mountain and at a few steps of a trendy districts with good bars and restaurants, this legendary hotel is truly iconic but also pretty good. The Nellie as the captonians named this luxurious property has been well renovated. Almost all rooms and suites offer a beautiful and glamorous design and all the comfort you expect from a five stars hotel: marble bathrooms with separate shower and run, oversized dressing room, ultra comfortable beds and even a char... Read more
from Cardiff, United Kingdom
Submitted on 01-10-2016
We would like to say a big thank you to all the staff at the belmont for making our stay a holiday to remember especially Margaret at breakfast , sim and ayanda at the planet ,veholda at reception and especially the concierge melissa for your advice and help ///the wine did not break!!! and the nelsons eye was fab hope to see you again mike and lynne
from New York, NY
Submitted on 02-10-2016
This hotel is greatness. I loved everything about it. I was skeptical at first, thinking it would be a bit dowdy but it wasn't. The location is great in that you're not surrounded by the tourist traps on the V&A. It's large in that it provides seclusion and privacy. It's a resort in a gorgeous city. And the service is among the best I've ever had hands down. I was upgraded to the Balmoral Suite which is beyond words in size and elegance. The kindness of the service meant so much. I'll try and po... Read more
from London
Submitted on 29-10-2016
Our third visit to this beautiful, charming hotel. True, it may no longer be the coolest place in town but a visit to Cape Town would not be complete without a stay in this pink palace and a stroll through its beautiful gardens. We were particularly impressed with the helpful desk staff who were able to accommodate us for an especially late check-out owing to changed personal circumstances. Thank you!
from Essex
Submitted on 30-10-2016
From start to finish nothing has been too much trouble for the staff here. The gardens are beautiful, it really is an oasis in the city. We stayed in a room in the Green Park building which was huge. There are full size toiletries in the bathroom. Having stayed at the One and Only during our previous stay in Cape Town, we were worried how the 'Nellie' would live up to the high standards set there. Whilst not modern and showing some signs of it's age externally, we were very pleasantly surprised ... Read more
from Reading, United Kingdom
Submitted on 31-10-2016
Initially we were worried that we had booked into the wrong hotel for us. However this hotel still retains everything that you would expect from one of the most famous 5 Star hotels in Southern Africa. Our bedroom, a junior suite with mountain views was fabulous for three sharing. The room amenities were all that you would expect in a 5 star hotel and the en suite bathroom was huge and Mable throughout including shower and separate bath. The hotel has two swimming pools one is very much a family... Read more
from Dundee, United Kingdom
Submitted on 03-11-2016
Without doubt, the best afternoon tea I have experienced, having had afternoon tea in the Ritz London, Gleneagles Scotland, Shangrila Bangkok, and the Burj al Arab Dubai to name a few. The surroundings were beautiful and the food and service were delightful. Definitely a must when visiting Cape Town .
from Johannesburg, South Africa
Submitted on 06-11-2016
We sat on the outside terrace overlooking the beautifull tranquil gardens. Our server Kim took trouble to explain all the different teas on offer and recommended a tea for each serving we had. The high tea is served plain, or with either sparkling wine or champagne. I had Kenian, Hibuscus and their House blend tea, but preferred an organic Rooibos! As for the eats - well, it was a feast! Starting with savoury eats i loved the mushroom epanadas, followed by traditional scones with jam and cream... Read more
from Cleveland, Ohio
Submitted on 06-11-2016
Afternoon tea includes hot/cold sandwiches and a full dessert spread. Everything offered was really good. Waitress was extremely nice and patient when explaining the differences between all of the tea offerings. Beautiful and historic setting and really enjoyed our afternoon here.
from Greater London, United Kingdom
Submitted on 07-11-2016
We went to the hotel for high tea during our stay in October 2016. The hotel is situated in beautiful grounds and a great setting for high tea. The tea selection was not as extensive as I would have hoped and was limited if you wanted a herbal selection. The cakes were excellent and there was a good selection of savoury snacks both meat and vegetarian options. The only downside was the service was not as good as it could have been and we were left waiting for a long time for our tea and late... Read more
from
Submitted on 09-11-2016
This grounds of Mount Nelson were breath-taking. We were only in Cape Town for a few days on our tour of South Africa and decided to splurge a bit. The breakfast buffet is an incredible mix of international delights, the staff was incredibly accommodating, and the views were to die for. Because our time was short, we booked a tour guide to the Cape of Good Hope through the hotel. The car was grand (BMW X3) and our driver, Raynor, was knowledgeable and super helpful. We would definitely stay... Read more
from Polokwane, South Africa
Submitted on 09-11-2016
Our room was stunning with everything you can dream of, especially the comfortable king size bed. A plus point was the shower as well as bath tub. Unfortunately the staff at the breakfast seemed to be inexperienced and surely you can afford to buy another waffle machine - only one was in operating and it took 8 minutes to bake a waffle. Cream as well as syrup were finished. Very frustrating.
from
Submitted on 11-11-2016
Had the pleasure of spending three nights there this month with a group of clients. The staff was great, the rooms very nice and the cocktail party arranged by the hotel for the group perfect. As much as there are newer and more modern hotels in the city, it is nice to stay in an old classic hotel.
from wisconsin
Submitted on 13-11-2016
we had the pleasure of spending 6 nights at this wonderful gem of a hotel. the first 3 days we were in one of the adjoining buildings -- the room was large and comfortable with a delightful little balcony - perfect for coffee in the morning, or late night cocktails, or anytime in between. the second part of our stay, we had rooms in the original building and again, large comfortable room, well appointed, beautiful bathroom - also includes complimentary water bottles and nespresso machine. se... Read more
from Magherafelt, United Kingdom
Submitted on 16-11-2016
If I could give more stars to the Belmond Mount Nelson, I would. We arrived in Cape Town on 3rd November as the first stop on our Honeymoon tour of the Garden Route, and the Belmond was our little bit of luxury after the wedding! Everything about the Belmond was incredible. We were picked up at the airport by the hotel transfer service in a very comfortable BMW 3 Series with a very friendly driver who was very knowledgeable about the local area. On arrival, after two long flights, we were checke... Read more
from London, United Kingdom
Submitted on 18-11-2016
We stayed at the Mount Nelson at the end of our two week trip around SA. As part of our honeymoon we decided to upgrade our 5 night stay to one of the garden cottages. I can honestly say that his hotel is the best hotel that I have ever satiated in, for multiple reasons which I will try to capture below without sounding overly sycophantic! The Mount Nelson is like checking in with family when you stay, rather than a hotel. The level of attention to detail is astonishing, with staff remembering ... Read more
from Cape Town Central, South Africa
Submitted on 18-11-2016
Had an exceptionally awesome and brilliant high tea experience with brilliant service . Highly highly recommended and do starve! to get maximum benefit . It is recommended to book and also for a large table a deposit is required but I think this is appropriate and fair . Simply wonderful !
from St Albans, UK
Submitted on 19-11-2016
Just wonderful! Our favourite hotel in the entire world. Gorgeous building, location and views and exceptionally warm and efficient staff. Little touches really make the difference - staff greeting you in the corridor by name and Belmond branded short collar stiffeners.
from Espoo, Finland
Submitted on 20-11-2016
I liked the hotel. It was great to have 2 different pools. Breakfast had anything you could ask for and those days, which wasnt so windy, it was a pleasure to enjoy it outside. Afternoon tea was great, but managers there are very stressed out.
from
Submitted on 24-11-2016
What a lovely hotel... at first when you see the size of the hotel you wonder whether it is too formal... not so! We stayed in The Oasis wing looking out onto the swimming pool. The room was lovely, light, bright and well furnished shed! The staff are well trained, polite and very helpful.. the breakfasts are a real success, fresh squeezed fruit juice, fresh fruits, oysters, cold platters, pastries and cakes...eggs anyway you request - a full English, waffles and I could go on and on.... The aft... Read more
from Kassel
Submitted on 25-11-2016
The Belmond Mount Nelson is located just outside the city centre of Cape Town, above the Company Gardens. It is obviously a very historic establishment and the buildings and gardens live up to their reputation, it is stunning. Our room in the Oasis wing, was very spacious and the interior was in classic style. Everything was great here. I received excellent service from housekeeping as well. However the service level left something to be desired. In direct comparison with theTaj, on the other e... Read more
from
Submitted on 27-11-2016
One of the best high teas ever. The service was excellent, the tea wonderful and the knowledge during the service of the tea on point. But the food , oh my goodness the best. I will definately be back.
from Cape Town Central, South Africa
Submitted on 29-11-2016
I stayed in the Oasis wing in a beautiful room with a lovely bathroom, and a balcony overlooking the pool. Early morning was sublime, watching the sun rise and just sitting quietly looking over the garden area. Breakfast was excellent, everything one could wish for. Service was rather hit and miss though, and I mentioned this to the manager, who said he was overseeing certain changes. I think the girls were not really schooled in proper table service and they were rather slow, bringing p... Read more
from Johannesburg, South Africa
Submitted on 30-11-2016
Star of the show on the evening we went was Llewellyn without a doubt - you know why and we thank you. The hotel was incredibly quiet - it was mid-winter and raining and for 70% of the meal we were the only guests there. Also our table was in a nook in the main kitchen not far from the food destined for the worm farm - a very positive thing we thought and not in the enclosed glassed-off area adjacent to the kitchen that I've seen online. Our waitron, Jeffrey was superb. What was a fantastic exp... Read more
from New York, USA
Submitted on 30-11-2016
We were very happy to have chosen to stay at the famous Mount Nelson Hotel. Though our room did not have a view of the gardens or Table Mountain, it was huge with a gorgeous large bathroom. We loved the 2 heated pools and the gardens. One day we noticed that the large pool was somewhat chilly and not at 28 degrees which is the standard temperature. When I informed the spa of this, within a few minutes the maintenance people were there, raising the temperature back to 28 degrees. When there w... Read more
from Winchester, United Kingdom
Submitted on 03-12-2016
Our stay at the pink lady was a magnificent end to our holiday in South Africa. The staff are very friendly and they go out of their way to make your stay a special experience. The grounds are beautifully maintained with 2 outdoor heated pools one of which is for adults only. The breakfasts and afternoon tea were fantastic with so much choice. Our car was parked by the concierge in an underground car park on the premises and delivered to us with very little notice. We had a junior suite located ... Read more
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