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Oasia Hotel Novena, Singapore

Singapore, Singapore (SIN)

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Based on 2615 reviews
Room & Rates
Superior Room

Superior Room

1 king bed or 2 single beds
269-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

Deluxe Room

1 king bed or 2 single beds
269-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room

Club Room

1 king bed or 2 single beds
269-sq-foot (25-sq-meter) room with city views

Club Level - Club Lounge access and light refreshments
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Club Single Room

Club Single Room

1 king bed or 2 single beds
269-sq-foot (25-sq-meter) room with city views

Club Level - Club Lounge access and light refreshments
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Single Room

1 king bed or 2 single beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Single Room

1 king bed or 2 single beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

2 single beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Superior Room

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Superior Room

2 single beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Club

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite

Suite

1 king bed
538-sq-foot (50-sq-meter) room with city views

Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 55-inch LCD TV
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Hide room details
Oasia Hotel Novena, Singapore
8 Sinaran Drive, Singapore, Singapore 307470

Rooms
Make yourself at home in one of the 428 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and 24-hour room service is provided.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and express check-in. Planning an event in Singapore? This hotel has facilities measuring 570 square feet (53 square meters), including conference space.

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Know Before You Go

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 32.10 for adults and SGD 16 for children (approximately)
  • Rollaway bed fee: SGD 82.39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2615 reviews
from Brooklyn, New York
Submitted on 24-05-2016
My wife and I stayed here for about 5 nights during our visit to Singapore. I have to admit we splurged a little and decided to upgrade our room. The reason for this wasn't just to get a room on a higher floor. The upgrade included breakfast, 2 pieces of laundry to wash each day, up to 4 bottles of Vitamin Water daily, free unlimited happy hour everyday from 6 to 8 with drinks and food, a voucher for a vip lounge at the airport and also the covered pool on the 22nd floor. We felt that everything... Read more
from Singapore, Singapore
Submitted on 24-05-2016
The excellent location and comprehensive hardware of this property is well documented on both online reviews and the hotel's website, so I will not touch on that any further but rather on the software aspect which I value a lot more. The front desk staff was attentive, pleasant and prompt in attending to us. They went the extra mile to make sure we didn't need to wait too long for check-in and I must give full credit for a well arranged room surpassing all our expectations. Days before we are du... Read more
from London, United Kingdom
Submitted on 24-05-2016
Cannot speak highly enough of how much the staff look after you in this Hotel. Location is great, only two stops from Orchard Rd on the downstairs MRT, rooms are modern with great facilities. From the minute I checked in, the my last evening, I thoroughly enjoyed the stay here and will be looking forward to coming back in the near future.
from Singapore, Singapore
Submitted on 24-05-2016
My husband and I stayed here for one month while awaiting for our permanent lodging in Singapore. I must say that I truly enjoyed my stay! The wonderful club room made me feel comfortable and at home. My daily view was something to brag about. Sam Gil, Anne Leyran and Kathleen Ronabio, just to name a few of the staffs were extremely amazing! Dina Tadon from housekeeping really kept our room spotless. Had trouble with Wi-Fi and was brought a router immediately. Service is definitely number o... Read more
from Sydney, Australia
Submitted on 25-05-2016
I stayed in this hotel for many times. Reasons for my return? Good and convenient location (there is a small shopping mall right next to it), clean room, great facilities and most important of all, great staff. The staff is always there to offer help. For some reasons, they seem to remember most, if not all, customers' names. That adds a personal touch to the service. **Kathleen, thank you for your "magic"!!!
from Singapore
Submitted on 05-06-2016
My girlfriend and I celebrated our anniversary with a staycation at this hotel. We informed the hotel that we will be celebrating our anniversary upon making our room reservation and the hotel guest experience manger, Sam, replied us by offering us a complimentary upgrade from Superior to Deluxe room, an anniversary cupcake and late check out at 2pm! On that day itself, Sam and his colleague went the extra miles by visiting us at our room to serve us our anniversary cake, a card and greeted us ... Read more
from Singapore, Singapore
Submitted on 06-06-2016
Celebrated my son's birthday at Oasia Downtown. The staff arranged for a birthday cake for my son which was a very pleasant surprise for him. He was very happy and I am grateful for the staff of Oasia Downtown for making it a memorable stay for us. Location is also fantastic with many amenities around the hotel and public transport only 2-3 minutes walk away. The hotel is also close to a wide variety of food options.
from Perth, Australia
Submitted on 06-06-2016
We stayed here last year and enjoyed it. As last year we paid extra for the upgrade to the club floor. We arrived early from Dubai (9am) so we thought paying the extra for early check in was worth it ( $S94 per night). Nice modern hotel in a great location . Mrt 5 minute walk under the hotel for easy access to most of Singapore. Club lounge and area excellent .
from Singapore, Singapore
Submitted on 07-06-2016
Located right above the MRT, you can travel to town within 5-7 minutes. Stayed in the club room and enjoyed the club benefits, which was definitely money well spent. The indoor pool was to die for! With complimentary refreshments and drinks (and alcohol), I would defiitely recommend anyone to give the club room a try. Would like to also commend Yumi, (if i'm not mistaken) for her excellent service! Very happy with the stay :)
from
Submitted on 07-06-2016
We are traveller couple, we have been to many hotels but this one is definitely one of the top best. Great location. The metro station is connected with the hotel, you can reach there by hotel lift. The hotel attached to a shopping mall and hospital. One stop away to Newton - big Street food and Orchard Road. The staff are fantastic, helpful and friendly. You always feel welcomed, the even read your thoughts and give you what you need before your even ask for. The Management team is what exactly... Read more
from
Submitted on 29-06-2016
Value was fine, not too many places to go around the location but a shopping mall nearby, very comfy bed, nice staff, disappointed internet went out on my floor which could have been a major issue depending on my work schedule. Not a lot of food options on the menu and very expensive (typical Singapore), should add some more and the jacuzzi outside was not hot (recommendation for future improvement).
from Singapore, Singapore
Submitted on 30-06-2016
I have stayed a couple of times in this hotel (Club Room) and have enjoyed good service overall. For this time round, my wife and I had an unpleasant arrival experience. We believe that the service personnel could have handled our queries with a cheerful demeanour rather than what appears to be an expression of dismay. The front desk manager has informed me that the hotel is unaware of the special deals by the reservations team/team offering special offers for hotel stays. This showed that more ... Read more
from Singapore, Singapore
Submitted on 30-06-2016
Clean & nice room with a view.good room amenities.Near to novena MRT & shopping malls.With lots of resaturants,food & beverage outlets nearby.Hotel Lobby services could be better though.Overall it's still good location & convenience.
from Melbourne, Australia
Submitted on 30-06-2016
Checked in at 3pm but was told that only 1 of our 2 rooms was available, so we just wandered into the shopping centre and wandered around Otherwise it was a great spot, easily accessible by public transport Housekeeping was efficient Can't rate the F&B dept as we had no meals at the hotel Short distance from Orchard Road and Little India too Would recommend this place Pool was incredible
from Singapore, Singapore
Submitted on 01-07-2016
For the price of this hotel (even non-club room), the amenities are certainly lacking. Empty minibar - not even overpriced sodas and nuts to BUY. A tea kettle to make instant coffee in - don't most hotels have Nespresso makers by now? Plus only 2 packets of coffee and tea per day. Come on guys, at least put a few more packets of sugar and coffee each day! Are we rationing food in Singapore?
from Singapore, Singapore
Submitted on 01-07-2016
The hotel is reasonably priced. They have good amenities, comfortable rooms, good service, clean, etc. It is also very accessible by public transportation. We recommend booking the corner deluxe rooms.
from Nottingham, United Kingdom
Submitted on 02-07-2016
We stayed for two nights whilst on our way back from a multi-centre tour of SE Asia. We booked the club floor as we enjoy club benefits! When we arrived there were two people on the checkin desk and one was on the phone - we were waiting quite a while - most other hotels when you get club there is a separate check in - didn't seem so here! We went up to our room - it was a club double but we felt is was very small - the smallest club room we have ever seen, actually. We asked to be upgraded a... Read more
from Bali, Indonesia
Submitted on 02-07-2016
Visiting Singapore for medical. Good location, near with Tan Tock Seng Hospital and shopping center. Love the mexican salads Will staying there again when we are visiting Singapore and highly recommend.
from Darwin, Australia
Submitted on 02-07-2016
I chose this hotel partly on the basis of a good experience at another Far East Hospitality hotel in Singapore, and partly because of the handy location close to the Novena MRT station and ready access to our next departure point, the Woodlands Checkpoint. The other thing I liked about this hotel was the fact that it has a decent pool--I like doing laps and you can do that here. The room we had was well-appointed with a great view though quite small. Staff were helpful and quite friendly. My wif... Read more
from George Town, Malaysia
Submitted on 02-07-2016
A very friendly staff, good services, nice foods, very comfortable and clean rooms. The only thing is The reception shall remind their Club suite guest for the lounge access in Changi airport during check out time.
from Phuket, Thailand
Submitted on 05-07-2016
Nice hotel Comfortable bed for nice sleep Beautiful swimming pool also a small garden. Easy to access MRT and bus stop Near shopping mall then around with many restaurants, food court and supermarket.
from Singapore, Singapore
Submitted on 06-07-2016
Stayed in the suite room for a night. Suite room was big, clean and equipped with 2 huge LCDs with sound system. Nice club service at level 22 with friendly and attentive staffs. Overall, good experience
from
Submitted on 06-07-2016
Stayed three nights in a club room and it was well worth it. The rooms are a little small but well laid out and very clean, modern and comfortable. In booking the club room, it came with a complimentary light breakfast and happy hour in the club lounge. Additionally two pieces of clothing could be laundered free of charge per day. Prior to our stay, we received an email from Anne in guest services. She confirmed our reservation and ensured check in upon our arrival. She also made us reserva... Read more
from
Submitted on 06-07-2016
We found this hotel to be very nice, updated, clean, and in a great location connected to the metro. We were visiting with family who live in Singapore and would definitely recommend this hotel to others.
from Brunei
Submitted on 07-07-2016
Choose Oasia Hotel because my grandfather was admit at TTS Hospital. It was really near and easy for us to visit him. The quality of this hotel was very execellent for me. Keep upnthe good work. See you in the future
from Kuala lumpur
Submitted on 10-07-2016
Room is wide and clean. Enough for 2 adults plus 2 small children. There is a free smartphone called "Handy" in the room and it can call free and can purchase ticket with discounts very easily. If staff at the reception could explain more details for Handy, we could have more benefits.
from Hong Kong, China
Submitted on 10-07-2016
乾淨???????????????? ???????????覺?天??? ????置?好??MRT???????????????????? ?MRT???2????? Good location...there have under pass to MRT..its very good even outside is raining... And the room not very big...but good enough for 2 people 2 luggage...the bed is very clean...
from Singapore, Singapore
Submitted on 10-07-2016
Place is still nice but needs maintenance eg. underpass scent and aircon cannot be felt this time. Bathroom and taps need to be cleaned. Drainage should be cleared. 'Cabinet under TV is broken". When I called to ask for wifi password, the lady was rude. She should not say "YA!" to a guest after I told her I just checked in. Pls check jacuzzi pool as a little girl's feet was cut and it bled and she dipped her bloodied feet into the jacuzzi and baby pool! OMG! I missed the scent in Oasia along the... Read more
from Sydney, Australia
Submitted on 10-07-2016
Staff were extremely helpful, and during both stays we were able to get a baby cot. Rooms were clean and new. The manager was able to reserve a baby cot for us, even though the generic response we previously got was that it was subject to availability, and was also able to give us a late checkout. Staff has gone above and beyond in providing excellent service. Location is unbeatable, with an underground passageway to the MRT station as well as the adjoining malls of Velocity and Square 2. Ameni... Read more
from KL
Submitted on 11-07-2016
I stayed there for four days and three nights. Service was quick and efficient. Housekeeping saw that I had a toddler and provided him with a mini size water bottle in the room and he was aesthetic about it! Albeit the room was small (we stayed in the Club Rooms on the 25th floor), it was certainly cozy. Here are the pros and cons; 1. MRT is across the street. Level B3 of the hotel links to the MRT. Station name is Novena. 2. Novena Square and Vivocity Mall are also across the street. Plentiful... Read more
from Singapore, Singapore
Submitted on 14-07-2016
Had a free upgrade to club room for my birthday, nice room view, nice club lounge with free flow snacks and drinks. Staff are friendly and helpful. Hotel is connected to mrt via an underground link so very convenient especially when rain. Good location and very pleasant stay.
from Jakarta, Indonesia
Submitted on 14-07-2016
Location is not in the heart of Singapore but quite nice because the hotel is connected directly to the Novena MRT Station. Just take the lift down to B3 then you'll connect to the gate to Novena MRT Station. Another advantage is because the hotel also connected to Novena Velocity Shopping Mall and you can find Supermarket and a lot of restaurants there.
from Shenyang
Submitted on 14-07-2016
We chose this one because of its high score on the Internet. Convenient transportation. Love the quiet clean swimming pool. Sometimes we feel body itch after waking up. Buffet breakfast is good. In a word, nice one.
from Singapore
Submitted on 15-07-2016
Overall our stay was great except for the food. The staff are nice and accommodating. Our room gives us a nice view of the city especially at night. The food served during breakfast, however, is very limited.
from Singapore
Submitted on 15-07-2016
Stayed at Oasia Novena a few times. Was assigned Room 2528 on the top floor this time around. Slightly disappointed with the room this time. There was a toothbrush wrapper on the floor underneath the sink left by previous guests that was not cleared until the end of our stay. There was also the occasional knocking sound that came from the direction of the window throughout the day. Not too sure what it was or where it came from. Service is still great as before.
from
Submitted on 16-07-2016
Considering what we have been staying I throughout our travels this place was a palace. The room was spacious and the bed was extremely comfortable. The amenities like the free gym, Sauna and pools were amazing. Loved it.
from Ottawa, Canada
Submitted on 16-07-2016
It was the best hotel with the most affordable price compared to many other places we traveled in the past!! Very modern and well maintained. Bonus point: the elevator goes directly to the subway floor which make the whole traveling in Singapore much easier!
from New Zealand
Submitted on 17-07-2016
We are in our honeymoon and we spent 4 days in Singapore as part of our trip after Bali. Check-in was efficient and upgrade was provided to us. Thank you again to Ms. Anne who answered my email and met us upon arrival. The cupcake was a pleasant surprise too. My wife and I had a lovely time in Singapore. We love how the hotel treated us so special while we are there also during breakfast. What we also like is the cozy room , the view of the city and the location of the hotel. We were out for 3 d... Read more
from
Submitted on 17-07-2016
front desk and restaurant communication is poor for my extra requirement. i requested there is one additional breakfast on Monday, but it was arranged on Tuesday. i get extra charge for both days. Fortunately i am able to alert earlier and correct at front desk before i check out.
from Bandar Seri Begawan, Brunei Darussalam
Submitted on 17-07-2016
It was my first time staying in Oasia Hotel, Novena. Staffs were friendly and helpful. Hotel rooms were clean and am amazed with the amenities provided in the hotel room. Shopping malls, food court and restaurants across the hotel were a bonus. Very convenient!! Definitely will recommend friends and families! I had a really pleasant stay in Oasia. Definitely will be back!
from Seoul, South Korea
Submitted on 20-07-2016
MRT station is very close, so location is good. Staffs are kind. Room's items such as shampoo, lotion, tea are very good. But room iwas not so clean, and Ice bar smelled bad. It was noisy at morning. Breakfast was so-so.
from New South Wales, Australia
Submitted on 20-07-2016
The staff were very friendly and all spoke English really well. When we arrived, our bedding arrangement was not what we had previously specified in the booking, but the staff were very understanding and fixed the issue within the hour. The room was great and we had access to a mobile phone for free which came in handy as a GPS when exploring the city. The hotel also gave us a travel card at no extra charge, that had SG$5 stored on it already (very similar to the Australian Opal card system). ... Read more
from
Submitted on 20-07-2016
When we arrived, one of our rooms weren't ready yet, because we were hungry we decided to go find something to eat first. When we get back, our room is ready and upgraded!! Thank You for the hotel staff!! I was traveling with toddler and the room is quite big for my son to wondering around :) breakfast is ok. MRT access is so easy just press the lift to go basement!! Will definitely back here again!!
from Frankfurt, Germany
Submitted on 21-07-2016
Chosen for location. Staff very kind and helpful. Breakfast salted food far below expectations. Sweet breakfast was good. Cappuccino had to be paid extra and was even of very poor quality. Small sized room and bathroom. Smartphone very handy.
from Hong Kong, China
Submitted on 21-07-2016
Very good location as it is closed to MRT station. Nice staff in the reception and helpful to seniors, the upgrading plan is quite good after long travel hours fron overseas. The bed is comfortable and provides a good sleeping condition. Better take a taxi if return to hotel after 11:00 p.m. as all the subway and entrance leads to the hotel will closed. Recommended to stay in this hotel again.
from London
Submitted on 25-07-2016
This wasn't the cheapest hotel but it was certainly convenient! Centrally located and the Novena MRT station is adjacent to the hotel. Room was clean, uncluttered and filled with natural lighting. Made full use of the gym and roof top pool :)
from Singapore, Singapore
Submitted on 25-07-2016
Rooms were not big enough. But very clean. For a business trip, I recommend.Better with the club benefits. Room service was excellent.Overall for me I have had better deals before. Location wise very good.
from Hong Kong, China
Submitted on 25-07-2016
We travelled from the Changi Airport by MRT and changed twice to reach Novena Station. Very convenient if knowing the passageway in the food plaza, you will get direct to the hotel from L3 to the reception at 1/F. We had a comfortableroom with a nice view overlooking the green at far end. Bed and pillowcases were perfectly matched with our needs, but please take note that my bed sheet got a few stain marks on it. The mobile is free to take out for use and make calls, but my country (Hong Kon... Read more
from Mae Hong Son Province, Thailand
Submitted on 25-07-2016
Bed is comfortable and room is clean. The attitude of the staffs are quite nice and polite. The location is excellent that we can easily assess to the MRT and thereare many shopping areas. The food courts nearby is extremely good so that we can dine out for the whole trip. Overall is very good.
from Singapore, Singapore
Submitted on 26-07-2016
Very nice clean property. Food was well above average. Entire staff friendly & very helpful. Having the Handy phone available to use for free was a big help. Convenient location for touring the city using MRT located in basement.
from Wagga Wagga, Australia
Submitted on 26-07-2016
Room was always clean and tidy, staff always polite ,friendly and helpful. Very good location, with the MRT just a few minutes walk, it was just so easy and relaxing staying at this hotel. We would recommend this hotel to anybody.
from Singapore, Singapore
Submitted on 26-07-2016
Nice swimming pool (club). Easy access location. Staffs are friendly, attentive, helpful and polite! Excellent customer service! Food variety need to improve and take note on dish like "beef" as not all eat beef as such if there's beef dish may be can add on to one more other meat dish for those who don't take beef.
from Brisbane, Australia
Submitted on 27-07-2016
One of the best points of Oasia Hotel Novena is the outstanding staff. All of them were friendly, courteous and extremely helpful. I would especially like to mention Anne Leyran who was very supportive and Sam Gil both Guest Experience Managers. The hotel is in a convenient location with the MRT accessed from the basement. And a large shopping mall with various restaurant option is located a few minutes walk from the hotel. My Club Room was very comfortable and well appointed. My only regret... Read more
from Bangkok, Thailand
Submitted on 27-07-2016
Too soft for the pillow. Good location. Less variety for breakfast. No mirror in bed room except the small one. Good hospitality. Good service. Noise from corridor can pass into the room. Great wifi. Well trained concierge. Cleanliness and good decoration.
from Jakarta, Indonesia
Submitted on 27-07-2016
near with Tan Tock Seng Hospital, MRT station and mall. Staffs are friendly, attentive, helpful and polite. Excellent customer service. Price room is expensive. Room clean and tidy. Nice swimming pool.
from Melbourne, Australia
Submitted on 31-07-2016
We definitely did not enjoy our stay at your hotel. Apartment from most of the staff being pretty cold and not very welcoming. The room, facilities, the service and the overall experience was not an very enjoyable.
from Malaysia
Submitted on 31-07-2016
I stayed in this hotel 4 years ago where I remembered well that overall performance are excellent. This is the reason why I choose to stay in this hotel again for my this round of business trip. However I notice everything is deteriorating, on room condition and staff service. The air condition tend to be noisy which cause my sleep being disturbed during the night. Other than that, the limited time for laundry is really surprised me. I frequently stayed in Sg hotels for business trip, this is on... Read more
from Biel, Switzerland
Submitted on 01-08-2016
We stayed just one night at the oasia hotel so it's difficult to make an opinion on so short time. But we were very happy with the room and all the accommodations. The metro station novena that is located under the hotel is very good to get to the center.
from Kuala Lumpur, Malaysia
Submitted on 01-08-2016
Bad arrangement as requested to get all colleagues to stay at same floor and agreed by hotel employee but ended up all allocated at different floors. There are flies in the bathroom. Wi-Fi network super slow.
from Ho Chi Minh City, Vietnam
Submitted on 02-08-2016
my review are Describe the service you experienced : good Tell us how you liked the room : clean room Talk about the location & amenities : good location Say what you liked best & least : i like best the location.
from Singapore, Singapore
Submitted on 03-08-2016
My friends and I are very very pleased with the stay this time round. It's my second visit to Hotel Oasia Novena. Staffs are really warm and friendly. definitely coming back again! Keep up the good work.
from Singapore
Submitted on 03-08-2016
It was sooo great to even had a welcome greeting when we step into the hotel. Though it took sometimes to check in but i had a good time there and been upgraded to club room. I will sure to stay again
from
Submitted on 04-08-2016
I was here 10 days for business and I loved the location. The hotel is on top of Novena MRT with a middle size shopping mall. I prefered this one over the Orchard area, because it is not so extremely crowded. The hotel has it's own elevator to an underpass to the MRT. Very convenient. The room was good and clean, the bed was fantastic. I've slept very well! I had a great view form the 15th floor over the swimming pool. The gym was small, but good enough for some basic cardio exercises. Bottled... Read more
from Penang Island, Malaysia
Submitted on 04-08-2016
Hotel building and staff are very friendly. Rooms were spacious but bathrooms were a little bit small. Would come back again next time. The buffet was disappointing because the food selection was veyr small and very typical. Would have love to see more variety.
from
Submitted on 04-08-2016
I'm totally satisfied with this hotel! My room was in 19th floor (if i'm not mistaken) And it has 2 side windows! Soooooooooo beautifuuuuulll Everything about that room (and also the bathroom of course) i just love it!!! The breakfast was good too :D And one thing that make me easier to travelling is Novena MRT station is right under the hotel. Walk just for few minutes to hospital and shopping center. Love.
from
Submitted on 07-08-2016
After a 12-hour flight, Too bad that my room was not available in the morning. The staff seems overloaded by work but remained professional. We booked some meeting rooms and found the place very pleasant to hold a whole day of meeting. I could come back to Oasia with my family.
from Manila, Philippines
Submitted on 07-08-2016
Some staff can't understand English, Telephone unit are not working during our stay. My son got trauma for the false alarm warning in your hotel. The place is very convenient, it takes 3 min going to MRT station.
from Taipei, Taiwan
Submitted on 08-08-2016
Bathroom floor slippery and difficult to dry, very dangerous, hope can overcome this problem. Because I have many times are almost slipping~Otherwise the hotel is satisfactory. Very Good~ Thank you~^^~
from Hong Kong, China
Submitted on 08-08-2016
The hotel is directly connected to the Mrt station. The room is spacious and comfortable. Also, good that mobile with free wifi and call (though some countries only) is provided. However, the wifi needed to be improved as always could not connected.
from Singapore River, Singapore
Submitted on 08-08-2016
We held a bachelorette night at the club suite. Definately recommended as the room is very spacious and had a big bath. The room is very comfortable. Thank u Oasia Hotel novena. Definately wont be my last!
from
Submitted on 11-08-2016
Friendly staff, good location and convenience to reach MRT and shopping center. Spool view is nice, i like the sofa nearby window for reading. However the fitness room is small and no bathtube for standard room. The restaurant do not serve in the midnight.
from Chico, California
Submitted on 11-08-2016
This was our second stay here, this time with another couple - friends who had never been to Singapore. We requested 2 rooms close to each other and the front desk was able to oblige, thanks to Mr. Sam Gil, the Guest Experience Manager. The rooms were basic but comfortable with the essentials: refrigerator (but no microwave), TV, iron, hair-dryer, bathrobes, slippers, coffee-maker (which took a while to figure out). The main thing that stumped us was the lack of wash-cloths for the liquid (ba... Read more
from Singapore, Singapore
Submitted on 11-08-2016
Great location, wonderful service. Club room was worth it, comes with exclusive access to pool on 22nd floor, bfast and evening cocktails at club lounge. Great view and quiet room. Water pressure from the rain shower could be better.
from
Submitted on 12-08-2016
Upon C/I i am impressed by Guest Experience Manager- Mr Sam and Guest service executive - Ms Silvia by their warm services towards us. And,Making sure that my stay will be a great one. I definitely love their friendly and helpful services. They makes me feel special. Thank you so much and definitely will come back again. Appreciated it. :)
from
Submitted on 12-08-2016
Stayed at club suites and totally enjoyed the indoor pool, breakfast and cocktail refreshments. We were greeted with soo much warmth throughout our stay. Proactive staffs. Many thanks to Elfie for making our stay special.
from Kuala Lumpur, Malaysia
Submitted on 13-08-2016
I enjoyed my stay in Oasis Hotel very much most of the time. I probably suggest some light snacks or small fruit servings to Single guest to make the impression counts. Overall yes I will visit and stay whenever I am in Singapore on business trips or vacation. Strategic and convenient and easily accessible too. Clean and friendly staffs. Lovely buffets for breakfast.
from Hong Kong, China
Submitted on 14-08-2016
The room is clean and tidy. However, the sound proof of the room is extremely bad, in which we could hear the noise from walking in the corridor, closing door and to the noise from the floor above, which greatly disturbed our sleep. We requested a non-smoking room, and a deposit of SG$200 for no-smoking-guarantee was taken, where no prior informing was given and too much for a visitor. The deposit is obviously not threatening enough to stop visitors from smoking, we suggest a deposit of SG$500 a... Read more
from Hong Kong, China
Submitted on 15-08-2016
Position is good and cleanliness is good. Very convenient to have meal outside and go anywhere by MRT. But can provide mail postcard service which is not convenient for us. The room is big enough for a family.
from
Submitted on 16-08-2016
direct accession to the mrt! nice and modern rooms. Very comfortable beds. They provide you with a free smartphone (4G internet) to take with you, which was very helpful to use google maps and other stuff on the streets. Rooftop pools only for special guests.
from London, United Kingdom
Submitted on 16-08-2016
really enjoy my stays at the Oasia Hotel. I travel here quite regularly for work. The staff members make it feel like 'home away from home' for me. in the club lounge, Anne, Alfie, Hasrul and Enrique go the extra mile to make me feel welcome. in other areas of the hotel, Fibi, kannnan, Rahman, Vicky and Nathan are very friendly and accomodating. 100% will stay here again, and will reccomend to colleagues and friends. And well done to Oasia for having such a fantastic team of staff. Oliver.
from SHANGHAI
Submitted on 07-09-2016
Hotel location is very convenient, B3 layer directly to the subway station, the downstairs is the shopping mall, it's a pity that the travel time is too tight, no leisure well.The hotel environment is very comfortable and clean. As for Singapore hotel, its price is very high. Recommended!
from Berlin, Germany
Submitted on 07-09-2016
Our business group stayed here for almost 2 months and it was the most amazing service and experience in a hotel I have ever stayed at. Almost every morning we were greeted by Warren and Annie entering breakfast and they were so lovely and helpful. Breakfast was never the same and it was always amazing in quality. The service throughout the hotel was always very helpful and never too overwhelming. Sue, our housekeeper on the 14th floor was extremely nice and always made sure we had water stocked... Read more
from Hobart, Australia
Submitted on 08-09-2016
We stayed for 5 days in Club Suite 2432. The breakfast selection in the club lounge and restaurant was limited but adequate and an evening turn-down with fresh towels would have been welcomed however the hotel in general met our expectations and was on a par with some of the better hotels we have stayed in around the world. However the deal clincher was the service from staff in the club lounge in particular Anne, Hazrul (I hope spelling is correct) and Enrique. They were engaging, attentive an... Read more
from Taichung, Taiwan
Submitted on 08-09-2016
Not around tourist spots, but self contained with connection to MRT and a number of shopping malls. Room size is not big but sufficient and practical. You could enjoy free mobile phone usage with data even outside during the stay.
from Thai
Submitted on 08-09-2016
There are good facilities, clean rooms and a beautiful view. Hospitality services at the terminal and assistance is great and the hotel is near the MRT, making travel to another location quickly and easily.
from Nuremberg
Submitted on 10-09-2016
The hotel was great. The rooms were nice and clean. The breakfast was awesome. Had some problems with the reservation (they got the wrong dates) and chaos with pre-authorizations/reservations on the credit card .
from
Submitted on 10-09-2016
Situated at a very convenient location that is so near to orchard . Clean and comfy hotel . Received a complimentary cake and bday card for my BFF bday staycation there . And as well a room upgrade ! Thanks Sam Gil :)
from Singapore
Submitted on 11-09-2016
The club suite was huge and wonderful. Booking of the suite entitles me to the club lounge privileges. The lounge staffs were very helpful and accomodating. However complimentary breakfast was only for 1 pax which was quite disappointing. I was asked to pay for additional pax. All in all, i had a wonderful stay at the club suite and would definitely give Oasia Hotel Novena another visit!
from Singapore, Singapore
Submitted on 11-09-2016
Truly value for money. The same lift that takes you to the room, takes you to the MRT. City and Orchard Rd just a few minutes away. Surrounded by some really nice eateries. Pleasant and friendly staff
from Singapore, Singapore
Submitted on 11-09-2016
I had opted to return to the hotel as my birthday treat and I thought it was a great choice, with the free upgrade to club room. You get the perks as a club member although I must say that the room felt smaller than its regular room (superior) upon entering which could be due to the addition of a bathtub and the layout. But I guess you get a great view in return. Sam and his staff brought a dessert over to my room for my birthday, which was very nice and I had two good cups of capuccino from on... Read more
from Chennai (Madras), India
Submitted on 13-09-2016
Stayed here for 2 days as a single business traveler. I was booked in the Club room and got first sight of their hospitality on check-in, they really look after you when you arrive. Rooms are clean and nice with lot of wood paneling work. Location is close to nice restaurants and also close to a 24hr McD's (tried this past midnight). They have got the smart phones in the room which is enabled for call out to many countries - it works as I called UK. The breakfast place is very small and doesn't ... Read more
from Singapore, Singapore
Submitted on 13-09-2016
Very comfortable bed, nice rain shower, good window view, fast WiFi speed, new tv with hdmi cable upon request to link up my laptop. Taking a short break from work, had a very relaxed and happy stay, will definitely be back again in future, thank you.
from Singapore, null, Singapore
Submitted on 13-09-2016
I was there on a staycation, and completely forgot to review this hotel! Loved my stay overall and it is most definitely recommended! 1. Location is rather centralised and the hotel is right next to 3 malls which makes for convenient shopping. Novena is only 1-2 MRT stops away from town! 2. Comfortable rooms - really nothing to complain about 3. LOVED the building design! Really chic and beautiful. 4. Check in process can take awhile, do head there a little earlier if you can! 5. Staff... Read more
from Bacolod, Philippines
Submitted on 14-09-2016
didn't expect the place to be this awesome.. had a great time with my wife since we enjoyed the stay.. room is very good, mrt station connected on the basement, very easy access to any place.. overall experience super!
from Singapore, Singapore
Submitted on 14-09-2016
Great view and and every staff was friendly and helpful. Overslept for early HopOnHopOff tour but the staff was able to aid. Was celebrating and was surprised with a cupcake as well when we left the room and came back! The blackout curtains can roll up in a click of a button! So cool! Smart TV with internet couldn't work for us but overall, awesome experience!
from Macau, China
Submitted on 17-09-2016
I would like send my big thanks to the Front Desk Staff - Chole and Club - Girlie, they were really helpful during my stay helping me to create a unique itinerary for me, really make my day, thank you so much!!!
from Greater London, United Kingdom
Submitted on 17-09-2016
We thought that we would be milling around for a few hours as our flight from London arrived early into Singapore. Anne the Guest Service Manager smoothed the way so we could get our club room and have some needed sleep. Have really enjoyed my experience so far. Normally stay nearer to Chinatown but Novena is a short journey with great transport links and cabs are cheap and plentiful! Club Lounge breakfast and drinks excellent! Just one small note - Club Lounge canapés tend to have a very ... Read more
from Beijing, China
Submitted on 17-09-2016
Good communications, the hotel is very closed with the MRT station. Have a well-appointed suite, including the phone, the swimming pool and the gym. If you have any Chinese service is better. Will definitely come back again
from Ho Chi Minh City, Vietnam
Submitted on 18-09-2016
I first stayed at this property about five years ago, just after it opened. I'm happy to say that it has aged well! The room was in great condition, property is very clean. The front desk staff were very friendly, making note of my previous visit both on check-in and check-out. The only "issue" I had was not directly related to it, but rather the law requiring smokers to go outside. It would be nice if the hotel put a small smoking area on the 8th floor near the pool so that one didn't have to... Read more
from Jakarta, Indonesia
Submitted on 18-09-2016
Everything was excellent, especially the location. Very close with the MRT!! Just take the hotel elevator, go to basement 3! Perfect!!! Very easy to travel around with kids. Very highly recommended!!!
from Singapore, Singapore
Submitted on 19-09-2016
Room was smaller than expected for Club rooms, but overall still a very good hotel to reside in. Great views from high floor, high quality amenities and great extra effort from guest experience manager for preparing a small surprise for our birthdays. Special thanks to Shamus who assisted us with various requests at the front desk.
from Shanghai, China
Submitted on 20-09-2016
I was recommended by my friend. I was satisfied with overall service & environment. The hotel is very close with MRT novena station, just take the elevator to B3. But I was surporised by the fortunitures, kind of simple & old. Room size is a little bit small.
from Great Barrington, Massachusetts
Submitted on 20-09-2016
The staff is very helpful and friendly. Nice lounge with good selection of coffee's in the morning and nice wine at night. Rooms could use a little updating, but for the price not bad. I like staying here because it is close to our office and I can walk to it when I am in town.
from Taipei, Taiwan
Submitted on 20-09-2016
Please arrange Chinese reception staff Very convenient life function and closed MRT station This is the first time my wife and I travel abroad, so we did not use much of the hotel facilities Sleep at night, often caused by other noise woke us No refrigerator in the room can be used The efficiency quite often praise the cleaning staff of the room
from Gold Coast, Australia
Submitted on 20-09-2016
Great experience at hotel. our room was great nice view and very clean, our porter Nathan was very efficient and helpful.The hotel is situated right on top of MRT making it easy to get around and close to the city Being situated next door to a shopping centre was also very convenient. All this accessible by lift from the hotel. The staff were friendly and very helpful. I highly recommend this hotel and if I was in Singapore again would definitely stay there
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