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Holiday Inn Singapore Orchard City Centre

Singapore, Singapore (SIN)

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Based on 2608 reviews
Near the airport, Holiday Inn Singapore Orchard City Centre is located in Singapore's Orchard Road neighborhood.
Room & Rates
Guest Room

Deluxe Suite One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Junior Suite One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Club

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Guest Room

Premier Room

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Premier Nonsmoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Guest Room

One King Bed Premier Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Smoking.

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Executive Two Double Beds Non-Smoking

  • Two Double Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Two Double Beds Premier Nonsmoking

  • Two Double Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

Hide room details
Guest Room

Two Double Beds Premier Smoking

  • Two Double Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Smoking.

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Executive One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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DELUXE ROOM

STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG FEATURE NONSMOKE

KNG FEATURE SMOKING

2BD EXECUTIVE NONSMOKE

2BD FEATURE NONSMOKE

2BD FEATURE SMOKING

KING SUITE NONSMOKE

1BD SUITE NONSMOKE

Holiday Inn Singapore Orchard City Centre
11 Cavenagh Road, Singapore, Singapore 229616

Why Stay Here

  • Coffee shop/cafe
  • Bar/lounge
  • Room service is available 24 hours a day
  • Buffet breakfasts

IMPORTANT INFORMATION

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 70 per vehicle (one way)
  • Fee for in-room high-speed Internet (wired): SGD 25-32 (for 24 hours, rates may vary)
  • Breakfast fee: between SGD 23.54 and SGD 35.31 per person (approximately)
  • Rollaway bed fee: SGD 88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 2608 reviews
from Bangkok, Thailand
Submitted on 21-05-2016
I spent 3 nights in Holiday Inn , the hotel room offered the great view room to us. The location surrounds with department stores and nearby the subway for directing to anywhere in Singapore. Cocktail is at the bar is great, I went there when i had promotion Buy 1 get 1 free.
from Sydney, Australia
Submitted on 22-05-2016
First time Singapore visitors for a short stay. The hotel was lovely, the rooms were great, pool was excellent ( thanks to the maintenance guy who gave the kids goggles to borrow) buffet average. Nicely situated in the Orchard City Center and approx 15 minutes away from Sentosa, The hotel staff were friendly on the day my child got really sick and they gave us a late check out. I think the hotel is more for business professionals due to the location. Next time we will stay in Sentosa with the... Read more
from New Delhi, India
Submitted on 22-05-2016
Very expensive but good gym. Nice breakfast spread and great comfortable beds in the rooms. Taxis are accessible and very close to all the nice places around central orchard. Best part i liked was the fact that I could walk at any time of the day and be around happening places of massage parlours for a rejuvenating foot massages.
from
Submitted on 25-05-2016
We have stayed in this hotel several times and this is the first time I am writing about it . Our stay in Singapore was very pleasurable our hotel being very central to all the major shops in orchard road . The staff at this hotel were very helpful and went out of their way to make our stay very memorable . Breakfast was good too . I will definitely make future trips to this hotel . We booked directly with the hotel for our trips and have no hesitation doing that again in future.
from Newcastle, Australia
Submitted on 25-05-2016
We stayed at this hotel for 3 nights on 6, 7 and 8 May. We really enjoyed our stay. All the staff were very friendly and helpful. Our rooms were nice and clean. The hotel is in fantastic spot if you want to shop and close to lots of restaurants and bars. We took the executive option so we had drinks and canapes each evening. I thought there might have been some cocktails available but there didn't seem to be and the canape choice wasn't great. We were happy to drink wine and beer so it w... Read more
from Quezon City, Philippines
Submitted on 01-06-2016
Spent 5 nights with the family there on vacation. Rooms were clean, facilities are children friendly, staffs are hospitable and friendly. Enchanting smile greets you and that is just extraordinary. Location is accesible to malls and commutes
from Newport, United Kingdom
Submitted on 04-06-2016
I've stayed here many times. It isn't the most upmarket but is a decent 4 star hotel. It is located just off Orchard Road with a multitude of restaurants and bars right outside in Cuppage. The service as always was good and in keeping with most Singapore establishments. Beer and food isn't the cheapest but where is in Singapore? The buffet style breakfast was excellent with something for everyone. There is an executive lounge on the 3rd floor which is an excellent venue for doing a bit of ... Read more
from Dubai, United Arab Emirates
Submitted on 04-06-2016
I stayed at Holiday Inn Orchard City Centre Hotel for 5 nights with my family during my last vacation in Singapore. The location of the hotel is fantastic with excellent connectivity. All the major shops in Orchard Road are at walking distance and lot of restaurants are available next to the hotel. The room was very clean and well maintained. The staff was very friendly and courteous. The buffet breakfast was nice with very good choice. The rooftop swimming pool was clean and well maintained. O... Read more
from Kuala Lumpur
Submitted on 07-06-2016
One can see that this hotel has been at this location for decades. Nevertheless the service and the rooms are first class. We had dinner at the Indian restaurant which was excellent. Breakfast had a full spread and was very good. The only annoying thing was the noise from the adjacent disco which went on until very late. Otherwise no complaints.
from Gurgaon, India
Submitted on 07-06-2016
First thing to notice is the pleasent atmosphere and friendly staff. Good location as it is Just off the orchard road. Metro station is 800 mtr, which is walkable under cloudy weather. They have options of Indian food along with a variety of international food options
from Chennai
Submitted on 17-06-2016
The location of this hotel is terrific - close to business districts, and shopping/Orchard Staff are exceptionally friendly and helpful Very family and kid friendly, with typical Holiday Inn approach to breakfast and kids - makes it easier and faster
from
Submitted on 19-06-2016
If u have taste for Indian cuisine and wanna have the best one in Singapore then Tandoor is the right n best place. Everything we had was so mouthwatering. Be it Dal, be it Chicken, be it kadhai paneer. Service, ambience everything was so perfect. I would love to visit thr soon again.
from Singapore, Singapore
Submitted on 19-06-2016
Stayed at Holiday Inn for a one night Fathers Day/Birthday celebration. Check-in was fast and efficient. Rooms are well appointed with all that's required for your stay. There's a great rooftop pool that the kids loved. Room service avail to be delivered to the pool if the kids are to busy to move away from it. Breakfast was good with quite a lot of choice in the full buffet. Ours was included in our accom price, but I believe it's $29 per adult if you pay. Close by the hotel there are plen... Read more
from Mexico
Submitted on 21-06-2016
One of the very few well deserved excellent ratings for a Hotel, mainly driven by an outstanding staff and charming front desk and reception employees. Hotel facilities are not new, however, the maintenance is absolutely good. Its location is extremely convenient, at walking distance from Orchard road and Somerset Subway station, very well served in terms of restaurants options and breakfast service and overall add ons. Wifi is available and fast for multiple devices. Again a flawless 4 nights s... Read more
from Sydney, Australia
Submitted on 22-06-2016
Outstanding staff at front desk and in the Executive Club lounge. Facilities are a little dated however really well maintained. Rooms really clean and modern. Its location is extremely convenient, at walking distance from Orchard Road, restaurants and bus stops. We arrived really early in the morning on a red-eye from Europe and were exhausted. The staff very quickly and efficiently arranged access for us to the club lounge while they prepared a room. We were greeted warmly by the hostesses in t... Read more
from Sandefjord, Norway
Submitted on 25-06-2016
We arrived with an early flight, and was at the hotel at 10 am, really exhausted. We were just looking to store our luggage and head to the pool to sleep until check in time, but amazingly enough they gave us the room right away! The lobby was large and impressive. We had a nice room on the upper floors. Room had an empty mini fridge, so we had to stock up with drinks etc. ourselves. The pool was on the rooftop, quite adequate size. It was rather noisy by the pool due to some extremely unbeha... Read more
from
Submitted on 25-06-2016
We have stayed here several times and it is a great hotel for a city break. We stayed in a small suit as it is actually cheaper than the two rooms we would need as there are four of us. This allows us assess to the lounge for a quieter and better breakfast, free beers, Singapore slings, soft drinks and pretty filling 'snacks'. Location wise it is a 2 minute walk to Orchard Street and all the shopping you could ever wish for.
from Hong Kong, China
Submitted on 26-06-2016
Helpful staffs helped me a lot from the checking in until checking out. My trip will be more tiring and difficult without their help since I was traveling alone with my 5 months old infant. Major thanks to engineering depart staffs helped me to repair my baby stroller. Appreciate it and will come back again !!!
from Bangkok, Thailand
Submitted on 28-06-2016
This is my first visit to this Hotel. Upon arriving the staff were very friendly and helpful(Which is always good for your first impression). The room was spacious and clean. As I was located on the third floor, the view wasn't great but its really not a major issue.The toilet was a bit wear down(not sure if its just my room) but while I was using a the shower, it seems that there are some issue with the drainage, water was going down very slow while there seems to be a loud noise with the drain... Read more
from Mumbai (Bombay), India
Submitted on 02-07-2016
Please ensure that cleanliness of bathrooms is maintained. During my stay I asked to reception to have some sort of services but unfortunately those were denied. actually those services can be offered
from
Submitted on 05-07-2016
The hotel offers tow double beds which are sufficient for a family of 2+2 and one saves a lot of money for extra bed. the breakfast is very good and lavish. the staff is very co-operative and polite. the rooms are excellent and so are the amenities. the pool is also nice. the wifi has mind blowing speed. and once you become IHG reward club member you get good discounts so one should book on the official IHG website only.
from Sydney, Australia
Submitted on 05-07-2016
Stayed here for two nights. The location is great and it's easy to get anywhere in Singapore -Marina Bay, the airport, a 2 minute walk to Orchard Road. Breakfast was a bit crazy?there were so many people?.but the staff seemed to handle the chaos well. For a short affordable stay you can't go wrong.
from
Submitted on 06-07-2016
Stayed here with two young children (5 and 7) and we chose it because you could have a room with two double beds rather than needing to book two rooms. The rooms are great quality, beds are very comfortable and the staff are very friendly. There is a fantastic large roof top pool which has balls and noodles for kids but also lanes for lap swimming so meets everyone's needs. There is also a toddler pool and spa. And the gym is one of the best I have seen with awesome quality equipment and gre... Read more
from Mumbai (Bombay), India
Submitted on 07-07-2016
Well, I have titled this review as ??the perfect hotel" just cuz of the fact that holiday inn lies in the middle of the business,shopping and entertainment centre of Singapore. That is Orchard road. The service for 5 days was nice. There was nothing special about the room. It was just a simple luxury room. Although the location of the hotel is just extraordinary as everything is easily accessible
from Colombo, Sri Lanka
Submitted on 11-07-2016
We stayed over at this gorgeous hotel, on a three day celebration/vacation as a family of four. Now I am glad to I decided to choose this place. The location is in excellent place, close to MRT, shopping centers and food court. The lovely lady Kristen was very helpful and went out of her way to make our 10th Anniversary stay a very pleasant one. She suggested us to join the hotels loyalty program and thus saved a few $ on the total package. Overall the rooms, bathroom and public areas were kep... Read more
from patiala
Submitted on 11-07-2016
We booked 5 rooms in this hotel for 5 nights each. Our stay was quite comfortable. The positives for this property are location and food. Especially the Indian restaurant in the basement, which offered us the best Indian food we had during the entire trip. We experienced two major problems though. First the check-in procedure was quite disappointing as we were not allotted all our rooms even after the scheduled check-in time, which was really frustrating. Secondly, in one of our rooms the carpet... Read more
from Doha, Qatar
Submitted on 12-07-2016
We ( My wife, my 2 year old daughter and myself) stayed at the hotel for 4 days . Our flight from Doha was in the morning and we reached the property by around 11:30, and the normal checkin time is usually after 2:00 pm. But the reception was very warm , did the formalities and requested us to wait in the Executive Lounge till the room was ready as they had to prepare one. The ladies at the Executive lounge were very helpful and kind, they made sure that my daughter was not bored, gave an activ... Read more
from Perth, Australia
Submitted on 12-07-2016
Hotel is in a great location. Only a short walk to the Somerset MRT and plenty of eateries around the hotel. There are plenty of cheap and fantastic eateries across the road in Cuppage tower. Meals are around S$5 and our whole family (10 people) ate there most nights. The hotel rooms are a good size with 2 queen beds. The hotel is clean and offers a good breakfast. The pool area is a relief from the hot Singapore climate. The Pool man really loves his job and is very enthusiastic. He keeps the ... Read more
from
Submitted on 13-07-2016
Pleasant stay for 4 days at the hotel. Good breakfast and wonderful location. Its the centre of the city and very easy to find taxi. Very close to Orchard road - easy to walk down. Helpful staff - ready to help with a smile.
from Jakarta, Indonesia
Submitted on 16-07-2016
I booked for 3 nights from July 12 -15, 2016. As compared with other hotel in Orchard, Holiday Inn offer better bargain since the room could accomodate 3 adults (they provide double queen bed). The check-in was efficient. It took around 15 minutes. And we could access the room eventhough we came around 1 pm. When I made the booking, I couldn't get the non-smoking room, so upon check-in I asked whether I could switch the non-smoking room. Since the hotel is full, the switch could not be made. ... Read more
from Singapore, Singapore
Submitted on 17-07-2016
Thanks to Accor Hotels Chain's promotion for club room which value for money. Amazingly, the checking in staff, Ms Milcah still remembered me despite the last stay was a year ago. An eventful stay cation; worked out in the gym, swam at the pool and meeting up with friends over breakfast and evening cocktails in the club lounge. Special mention of the club lounge staff; Milcah, Olivia, Adora, Sabrina, Elaine and Jie Yi who made my stay pleasant and comfortable. They were friendly, helpful and ser... Read more
from Australia
Submitted on 17-07-2016
The hotel was fantastic. Location, service, staff and facilities all helped to make our stay even better. The hotel is located in a perfect spot just off orchard road with great shopping around within walking distance. The closet MRT was somerset and is very close by to the hotel and was very handy and easy to get around on. Taxi's were easy to get from the hotel. The staff in the hotel in general were great but especially the ladies in the executive lounge were very friendly and always very wel... Read more
from
Submitted on 17-07-2016
We had 5 night stay in Bali and 2 night stay in Singapore. We decided to stay in Holliday inn because it has best connectivity. We had book for an deluxe room however we got an upgrade to suite room it's was awesome staff are friendly and special thanks to restaurant team for the excellent service and guest satisfaction. We truly enjoy the stay and planing for another holiday.
from Seville, Spain
Submitted on 17-07-2016
I really enjoyed my stay at this hotel in Singapore The location is great, you can get easily to the main attractions and you can find restaurants and many places to eat just a few steps from the hotel. The rooms are big and very comfy, american style rooms. Breakfast is good, you have many choices; fresh fruit, asian hot food, yoghurts... Front desk staff was really attentive and helpful and the waiters and manager at the breakfast room were also very nice. The pleasant treatment from staff mak... Read more
from
Submitted on 17-07-2016
We arrived early in the morning after a long flight from Paris not expecting our room to be ready. We were warmly welcomed by the door staff and desk team. As we had pre-booked a club lounge room we were whisked there immediately for a much needed coffee. From the lounge we were met by wonderful and helpful team. They were fully aware of who we were and that our room was not yet ready. Within 10mins we were informed our room was ready. Overall a very good stay at this hotel. The only let down w... Read more
from Melbourne, Australia
Submitted on 19-07-2016
Every trip we make to Singapore we only ever stay in the Holiday Inn Orchard.The reason being, it is so central to everything, Orchard Rd is a 3 minute walk, food stalls everywhere, our favourite laundry across the road, friendly helpful staff, and our rooms are aways clean and in good shape. we have lost count of the number of times we have stayed in the HI, and recommend it to anyone looking for reasonable priced ( Singapore Standard) accommodation that is central and convenient.
from
Submitted on 20-07-2016
Nice location next to Orchard street. Service was good. Pool and gym is nice (open til 11pm) Breakfast buffet ok, but a bit crowded and really noisy. Bread was really boring, but otherwise a lot of variety and good service. Didn't try restaurant, Bar was almost empty in the evening, despite live music, but it was pretty nice and their Singapore Sling was good. Air Conditioning in the room was great, but it was too warm in corridors and you could feel cooking odor. Bath room was nice and fre... Read more
from Brunei-Muara District, Brunei Darussalam
Submitted on 21-07-2016
Went on a shopping getaway with the wife. Pros: Great location - close to all the shopping malls and finding food was no problem. All hotel staff were great and helpful, service was prompt. Cons: Can be a bit noisy due to the nightlife close to the hotel. Overall a very satisfactory experience
from Melbourne, Australia
Submitted on 22-07-2016
Excellent option for families travelling as they offer family rooms (2 doubles) and we were comfortable for 2 lots of stay in June and July for 2 nights and 1 night respectively. Nice pool was well utilised by the kids after days out exploring singapore and the close-by Orchard Rd shopping precinct. Buffet Breakfast was great, staff were very nice and attentive and check in and check out fast and efficient..
from Auckland, New Zealand
Submitted on 22-07-2016
We checked in this morning after a long haul flight and Charlene on the front desk couldn't have been more helpful. We are well travelled and this is up there with the best service I've received. The team in the guest lounge were also very hospitable and the selection of food available in the club lounge is outstanding. Highly recommend the Club Lounge access for value for money which offers breakfast from 7-11am high tea from 1-4pm then cocktails from 6-8pm and is all inclusive! Thanks To the t... Read more
from Alor Setar, Malaysia
Submitted on 25-07-2016
Staff was presentable and welcomed me with warmest smile.Cozy bed with comfort pillows. However, experienced the Worst wifi connectivity in room ever, although it's complimentary. Inconvenient for businessmen. Breakfast served was plain, there are rooms for improvement
from
Submitted on 25-07-2016
All what could be expected from a4* hotel was delivered. The rooms where of a good standard and kept spotless clean. The highlight of our stay was the club room which had a large display of food and beverages from breakfast to supper time. It also had a small kitchen where staff prepared dishes such as eggs.
from
Submitted on 26-07-2016
Good service, nice food, friendly staff, hotel follows green practices,it has got rooftop pool, it is a modern hotel, also offers kids activities,and have spa,it has also kids pool. Food is also good.
from
Submitted on 26-07-2016
We stayed there from 19th July till 23rd July and it was a good experience...a nice place to stay with family...the location was awesome...the breakfast was very boring as there was no change in the menu for all 4 days...
from
Submitted on 28-07-2016
We had just arrived in Singapore after a long flight from London but were told that due to full occupancy the night before, they were unable to provide us with a room immediately. The room we booked entitled us to executive lounge access and we were able to unwind for a bit by having a light breakfast there while waiting for our room to be ready. As promised, we were able to get to our room before noon to unwind. The room was clean and the bed was very comfortable. We had a room facing the m... Read more
from Perth
Submitted on 30-07-2016
This is our preferred hotel in Singapore however on this visit we had a few issues with renovations in the floor above. Unfortunately as we had a suite with an adjoining room the hotel were unable to move us. The staff were exceptional in their handling of the situation. They offered to move us to another hotel which we accepted and within the hour we were in a minivan on our way to the Intercontinental. Our stay there will be reviewed under a separate review. We cannot praise this hotel and the... Read more
from Perth, Australia
Submitted on 30-07-2016
Perfect spot walking distance to Orchard road and train station. Great restaurants and bars right on the hotels door step. Hotel facilities were great - couldn't fault. Pool was spotless and the pool attendant was amazing! Very helpful, friendly and took pride in his job. A real asset for the hotel. We had access to the executive floor with breakfast, afternoon snacks & happy hour -- worth the extra money. The mobile phone in the room to use was extremely useful!!
from Young, Australia
Submitted on 31-07-2016
Nothing was too much trouble. Loved the spacious rooms. Great pool and restaurants within the Hotel. I lost our iPad and the staff went out of their way to help us retract and find our iPad which we did. Singapore has so much offer with sightseeing so close and you can arrange at Hotel and picked up at the door
from Bangkok
Submitted on 01-08-2016
the receptionist did not pay attention for what we request (how to issue the receipts) one of the room we got, is quite a long walk. Other that that was perfect nice and clean, close to shopping centor .
from
Submitted on 02-08-2016
The service was good. The hotel location was good as it is on Orchid Road, very closed to shopping malls and restaurants; however, the first room I got was dirty with ants walking around and I requested to change to another room. No ants in the 2nd room but not that clean as well. They apologized and gave us free buffet breakfast. The breakfast buffet was alright.
from Sydney, Australia
Submitted on 02-08-2016
Had the pleasure of staying at the Holiday Inn. Orchard City centre for 8 nights. Great location for those that love to shop with the hotel on the centre of Orchard Rd. Easy access to other parts Chinatown, Marina Bay, Sentosa by MRT, or taxi. Hotel is well presented, room was well appointed , modern and the staff were very friendly and attentive. Nice bar downstairs to relax after a day out. Breakfast offer was good, although the dinning area was a little small. WIFI worked well in the bar b... Read more
from Manila, Philippines
Submitted on 03-08-2016
Being in the top Tier of the Holiday Inn I took advantage of a special deal ( pre-paid) at the hotel. On arrival there was a lengthy argument and excuses from the hotel that they could not collect the payment and I had to use a different card. Not an unusual thing I was checking in with another Member having the same problem except he was threatened before leaving the USA that his room was to be cancelled! On entering the room the door catch was BROKEN. How could housekeeping have not noticed th... Read more
from Navi Mumbai, India
Submitted on 03-08-2016
Good holiday at holiday inn where the service was good and the hotel staff were warm. The guest relation personnel like Lalitha were extremely helpful in providing great travelling tips to us. The concierge Raj was also very helpful in doing our bookings for dinner. In all a wonderful stay!
from London, United Kingdom
Submitted on 05-08-2016
Excellent stay at Holiday Inn Orchard City Centre. Paid a little extra for an Executive Room which included access to the Executive Lounge which was well worth the money and ideal with young kids. The rooftop pool was awesome and we were in it daily. The hotels location is perfect to explore everything. The service we received at the hotel was excellent in every respect. We would definitely stay here again if in Singapore.
from Shanghai, China
Submitted on 06-08-2016
The room is very big and clean. My daughter especially enjoyed delicious breakfast and swimming pool. Good location is very convient for shopping. I will give special thanks to young guy in front desk who provide us Chinese Service.
from Singapore, Singapore
Submitted on 06-08-2016
I have stayed in many hotels in Singapore for business and found holiday inn a wonderful place to stay. being located in the centre of Singapore it is really central if travelling to different parts of Singapore. if you are in Singapore for shopping then this is a place to stay, orchard road is less than 3 minutes walk away. the staff at holiday inn are really helpful and well make your stay a wonderful one. for me having breakfast at 05:30 was a must and not many hotels in Singapore can also sa... Read more
from Melbourne, Australia
Submitted on 06-08-2016
This hotel does an amazing job of catering for the business traveller yet manages to make sure they are also attractive to families. We loved our experience at the Holiday Inn and spoke to many families that felt exactly the same. I love how they manage to cater to ends of a very competitive market. I will definitely stay at the Holiday Inn again.
from Gardermoen, Norway
Submitted on 07-08-2016
I have had the pleasure of staying at this property for 4 consecutive years. I find it to be a good deal for Singapore. The hotel is not brand new, nor very fancy, but the staff and the service makes this a good choice when in Singapore. The location is also very handy, as you are within walking distance of restaurant and nightlife whilst in Singapore
from Sydney, Australia
Submitted on 10-08-2016
Have been staying here every trip to Singapore for years. Right in the middle of Orchard Road. Rooms huge, very comfortable and thoughtfully well appointed. Courteous (often friendly), helpful and efficient staff from concierge and reception to bar to housekeeping. Need anything, just ask. MRT across the road. Food courts, shopping malls and money changers outside and to left and right.
from
Submitted on 10-08-2016
Excellent Hotel to stay close to everything and a amazing rooftop pool . Stayed in Junior Suite well worth it and access to the Executive Lounge a bonus . Staff all very friendly and always smile . Great bars across the road for a cheaper drink head to China Town
from Mount Vernon, Ohio
Submitted on 10-08-2016
I travel around the world and have been coming here for years. This is one of my favorite hotels. Staff here are amazing and very attentive to your needs. I would HIGHLY recommend this hotel to anyone. Rooms are very clean and comfortable. Food at the hotel, whether room service or restaurant, is fantastic with a very diverse menu to choose from.
from Pune, India
Submitted on 10-08-2016
This may be my third stay at Holiday Inn Orchid city centre. Prime location, Very good supportive staff, Good options for Vegetarian for break fast. Most important - Calm & Quite, Neat & Clean rooms, Very good supportive staff. I always prefer to stay here and recommend to my friends as well.
from Nairobi, Kenya
Submitted on 10-08-2016
Perfectly located right next to the Cuppage Terrace - a lively outdoor space with pubs, and restaurants. Orchard Road is a 3 minute stroll away, the hotel is modern,very clean and quiet,fairly priced (Its Singapore !!) and the staff are friendly and helpful. The room size is just adequate but the bathroom is a bit small. The Breakfast area is small and busy but the buffet had lots of delicious choices and everything was replenished constantly.
from Italian Riviera, Italy
Submitted on 12-08-2016
many plus points here. location is perfect. proximity to city center. ease of walking. nice river view. excellent restaurants. we were there on a 3 day meeting , so rooms were perfect. a bit of a smell from the lower level restrooms, which needs to be corrected.
from Seattle, WA
Submitted on 12-08-2016
I have stayed here twice. Once for a week and most recently for a night. Why only a night? I couldn't get my whole trip at Marina Bay Sands. So, I had to stay somewhere for a night. Where else? Holiday Inn Singapore Orchard City Centre of course! The staff is amazing. The location is amazing. Why? It's in the heart of Singapore's shopping district. Which you will want. And then you can take the subway to everywhere due to close by stations! It's a great value. It's a bit off Orcha... Read more
from
Submitted on 12-08-2016
This is one of the best Holiday inns I've been to .excellent service from all the staff they couldn't do enough for you .the gentlemen that serviced our room was so polite and professional he was amazing .we had room 622 great room .the food was overall very good .great location for the city . The roof top pool was great for the family to enjoy in the heat of Singapore.
from Melbourne, Australia
Submitted on 13-08-2016
Enjoyed our stay at Holiday Inn in Singapore. Fantastic location for shopping, transport and dining. We were a group of 2 adults and 2 kids and the hotel was perfect for our needs. Our kids loved the pool, the breakfast buffet was simple but had everything we wanted. Our room was compact and smelt a little damp but was comfortable with air conditioning that worked perfectly (much needed). The staff were always friendly and interested in our travels. Highly recommend.
from London
Submitted on 13-08-2016
We stayed here as a family with two young children after a three week trip through Indonesia. We loved the quality of the rooms and the friendliness of the staff. The top floor pool was a nice bonus. One minor drawback is the large internal gallery type structure which makes noise resonate through all floors in the middle of the night
from Australia
Submitted on 17-08-2016
We have just returned from a 12 day holiday in Singapore and we spent 12 days at this hotel. We enjoyed this hotel so much last year we decided to stay again this year. Our room was quite big and the bathroom was modern with a large shower and no bath. This suited us because I never have a bath in a hotel, only showers. We booked a room above the third floor to give us access to the 'Executive Lounge'. We had Lounge access all day and we had our breakfast and dinner there. Our breakfast eggs we... Read more
from Edmonton, Canada
Submitted on 17-08-2016
Right in the middle of Orchard Road shopping centres, the location is great. Very clean rooms. However it could use a pool to cool off at night. The workout room is outside, so far too hot for us Canadians to work out in. Breakfast food was different every day, excellent, and a great variety. We took Uber from the airport- $21 We will stay here again if we come to Singapore.
from Abu Dhabi, Abu Dhabi, United Arab Emirates
Submitted on 17-08-2016
Holiday Inn orchard city center is So comfortable and welcoming Staff are friendly Hotel nice and organized Swimming pool for kids as well Nice breakfast Very good location close to or hard road Its costly but remember you pay for the quality
from Osaka, Japan
Submitted on 17-08-2016
We enjoyed the saty at your hotel. The service at the executive louge was fine. The meals are good, expecially cheese are excellent. We used the restaurant at 2 floor and executive lounge for breakfast. I feel more comfortable at the executive lounge. Olivia took care of us with the warm hospitality. We remember Olivia! Inoue from Osaka Japan (SQ616)
from Gold Coast
Submitted on 17-08-2016
We arrived very early off a cruise but staff immediately allocated us with a room. The female staff member who roamed the lobby guided us with directions and tips and always appeared from nowhere to welcome us back or send us on our way with a helping hand. We were certainly made to feel welcome. We had a triple room which was clean and fresh and plenty of room to move around even with my husband in a electric scooter.
from Montreal, Canada
Submitted on 05-09-2016
Excellent hotel, room, service and location! Staff is very friendly and helpful. The added bonus of being provided with a local mobile with data was amazing and unexpected... What an amazing idea! All hotels should provide this!
from Ranchi, India
Submitted on 06-09-2016
Very friendly staffs. Got an upgrade to a junior suite room as there were unavailability of non smoking rooms. Perfect location. It is just a 2 mins walk from Orchard Road. Enjoyed the food at Tandoor Restaurant.
from Kuala Lumpur, Malaysia
Submitted on 06-09-2016
Location is wonderful and the premium room that we initially booked with two double beds were immediately upgraded to a junior suite with 2 double beds. Breakfast was great and check in and check out procedures were hassle free. Value for money.
from Kuala Lumpur
Submitted on 07-09-2016
This is my first stay and was not dissapointed! The building is a bit old but the room is spacious enough, clean enough and quiet eventhough it is in the middle of the city. What striked me was the hospitality of the staff. Not just one but almost all their staff are courteous and very helpful. I checked into the Executive Floor. Breakfast, lunch, evening cocktails were great- so much so that I didnt get a chance to try out the indian restaurant! The hotel website description of able to fit 2A ... Read more
from Thornton Cleveleys, United Kingdom
Submitted on 07-09-2016
Second visit to Holiday Inn Singapore and it didn??t disappoint. We arrived 11:30pm and before we had got out of the taxi the concierge had our bags out of the trunk and in the hotel. Check in was swift, we asked for a room overlooking the front of the hotel. One was available but it was a smoking room and if it smelt of smoke we could change the following morning. We couldn??t smell smoke however 5 minutes later housekeeping came in and sprayed the carpets. We couldn??t get the TV to wo... Read more
from Singapore, Singapore
Submitted on 12-09-2016
Great location with a nice room and staff was friendly with a great smile upon checking. Bed was awesome and the room itself is pretty decent in size with a nice bathroom. Accessible to all malls along Orchard Rd.
from Kuala Lumpur, Malaysia
Submitted on 12-09-2016
The extended check-out time until 4 pm for Rewards Club members is highly appreciated. The additional reward points is a good gift and surprise upon checking-in. The location of the hotel is also very conducive for shopping, dining and clubbing needs.
from Kuala Lumpur, Malaysia
Submitted on 13-09-2016
Overall the stay was good. Good location and environment. Cosy room and clean. Breakfast area was too small. However, the gym room is a bit too small. Other than that, there is not much to complain of.
from Dubai
Submitted on 13-09-2016
Booked for a couple of nights using the IHG rewards. But we paid for extras like breakfast, club lounge access and late checkout. It was worth it! The very best thing about the hotel is its central location, near Sommerset mrt station, walkable to Dhoby Ghaut station and even Orchard centre. The staff were all very friendly and accommodating. They have pool and gym facilities and the lobby is very warm and inviting. Though they don't have a complimentary airport drop-off like I usually have in o... Read more
from Singapore, Singapore
Submitted on 13-09-2016
Very convenient location with shopping and good local food just a stone throw away. 5 mind walking distance to Somerset MRT and Somerset 313 shopping mall. Hotel atmosphere is relaxing with the lemongrass scent in every corner of the hotel! All you need for a weekend staycation!
from Dili, East Timor
Submitted on 13-09-2016
I was travelling with my mum and my daughtet..we were so happy to arrive at the hotel and enjoy the confort , the stafff gentleness, and all the other great things they had fo offer..I was so pleased that I have already shared with friends about it and will denitely cosme back to thia hotel.
from Bengaluru (Bangalore), India
Submitted on 14-09-2016
The hotel is just excellent, the room service is good and the rooms are big for singapore standard, the location is just too good, right nest to orchard street the shopping hub of singapore. Also nearby are cheap eats and some fancy resturants, definately go for this hotel in singapore
from Melbourne, FL
Submitted on 14-09-2016
Great hotel. The staff was friendly and helpful. We were able to check in easily. Our room was high up and had a great view. The location on Orchard Street was great. We were close to food, shopping, and two metro stations. We ate breakfast each morning in the hotel. It was great. The choices were international. Everyone should be able to find something they like. At night the hotel has a nice lounge area with live music.
from Mumbai, India
Submitted on 16-09-2016
This Hotel does not cease to amaze me all the time for its perfect location, amazing ambience, great customer friendly approach and excellent service. I have stayed here numerous times and have always come away fully relaxed and satisfied. This time stayed in Executive Club Room 445 overlooking the park and being a gold elite member they checked me in early and also offered me breakfast in the Executive Club Lounge, which you are normally not entitled to on the check in date. Rooms are well appo... Read more
from Dubai, United Arab Emirates
Submitted on 17-09-2016
We would highly recommend Holiday Inn Orchard Road, Singapore, for a number of reasons. We stayed at this property last week for 6 days with our two toddlers and had virtually no problems during our stay. 1. Location: The hotel is minutes walk from Orchard Road, but is not located on the main thoroughfare itself 2. Food: Although we had to pay $25 extra/person to include breakfast in our stay but the variety of food offered was worth it. It is always advisable to have the kids eat something be... Read more
from Riyadh, Saudi Arabia
Submitted on 17-09-2016
Staff were professional and helpful. The room was spacious and clean. Breakfast was decent. location is near Orchard road. The pool area was great and clean with a jacuzzi and an allocated area for kids.
from Dalian, China
Submitted on 18-09-2016
Stayed there 3 nights in deluxe room w. 2 queen beds. Worked perfectly for 2 adults with two young kids. Location is great; numerous dining options on good subway connection. Pool on roof is very nice too. Breakfast was good. Only small minus is that theres nightlife with loud music outside that was heard in rooms but was still ok for us.
from Melbourne, Australia
Submitted on 18-09-2016
Such a wonderful hotel..had a lovely stay with my family.. It was very well Centred hotel from all the places we had gone too.. The staff are friendly and all the restaurants staff excellent.. With good range of food.. Would be nice if they cater for full vegetarians though.. Would stay again on our future trips And will Highly recommended to others! Hotel So Close to Other Resturant and shops Thanks for having us!!
from
Submitted on 18-09-2016
Amazing holiday.. Holiday inn staff in Orchard branch were above excellent and in particularly Ronak and Jasmine in the reception, they were very kind gave us early check in and a free breakfast after a long flight from Manchester to Singapore. All hotel facilities were up to the standard of a 5 stars hotel.The breakfast full with varieties and multi cultural cuisine. The swiming pool till 11:00pm was so good after a long toure. All staff kind and helpful. Thank you
from Singapore, Singapore
Submitted on 22-09-2016
A very very good stay for me at the Holiday Inn Singapore Orchard City Center made great by the quality of the rooms (very very comfortable), very friendly and attentive staff and good location, off Orchard Road. Other than some minor internet speed problems in my room, I had absolutely no complaints staying at this hotel. Two thumbs up not only for the quality of the hotel but the staff as well from the bell captain to the front desk staff to the room cleaners and housekeeping to the concierg... Read more
from Espoo, Southern Finland, Finland
Submitted on 22-09-2016
I have a very big room on 5th floor. On Saturday I missed the breakfast time. The staff said I can go to executive lounge to eat. The location is very good, close to Somerset metro station. The swimming poor is excellent. Swimming alone in the big pool in the evening is so relaxing. I will come back to the hotel in my next trip in November.
from Mumbai (Bombay), India
Submitted on 23-09-2016
We stayed at this hotel recently on a family trip to Singapore. The entire experience was fantastic. The hotel staff was very helpful and cheerful. The rooms were in great condition and so was the overall hotel. The service was top notch. The breakfast selection was wide with tons of options for everyone. The location is also very convenient to nearbuy shopping areas and Orchard road. The only suggestion I have is for the hotel to add a small play room for children so they can be entertained.
from Kampala
Submitted on 23-09-2016
I enjoyed every moment at the Or hard City Hotel. The staff at the reception were friendly. The staff at breakfast hall were efficient and the meals were lively. I would definitely visit again and again.
from Dudley, United Kingdom
Submitted on 23-09-2016
Rooms are small and the air con not great - change room, but the same, ideal for shopping location, but taxi are cheap and easy to walk around, the service is ok, needs work on the breakfast area in the main restaurant, too crowded and food to be managed better
from Melbourne, Australia
Submitted on 26-09-2016
Stayed for 2 nights and one of the best I've stayed for a long time. Clean room, great service and courteous staffs. Waiters at the restaurant and lounge are always ready to serve. However, fitness centre can be better with more equipment.
from Peterhead, United Kingdom
Submitted on 26-09-2016
My first time in this holiday inn, stayed in others around the city but this one is very close to the centre of Singapore, walking around is easy from here. The hotel is nice, not cheap but the rooms are good, one one issue to highlight, during my last day, a guest checking in to the hotel tried to enter my room as they had given a card to another, I did have the door lock on, it is always a good practice to use - but I can't get why in this day and age another can checkin to the same room?
from Dubai, United Arab Emirates
Submitted on 26-09-2016
Location is great for Orchard road and the nearby restaurants, but that is the only real commendatory for the property as it is pretty average. Rooms where clean, but the bathrooms a little tired. The main challenge we expereiced was the noise. We had a room facing over the back of the hotel and on the Saturday night the nearby nightclub, cars racing and drunk people on the way home made it a challenge to sleep. The front of the hotel faced a busy road, so it might be best to ask for a higher fl... Read more
from Ho Chi Minh City, Vietnam
Submitted on 27-09-2016
Even though Ive been to Singapore and this hotel several times in the past, this is the first time I've brought a bigger group with me (8 persons). The facilities was great as always, we even got upgraded to a deluxe suite with a connected room to accomodate 6 adults and our 2 children (1 infant). The staff here deserve the best commendation there is, especially those at the reception desk and the Executive lounge! They have made sure all of our needs are met, go above and beyond with every requ... Read more
from Beloit, Wisconsin
Submitted on 27-09-2016
I have stayed twice at the Singapore Orchard City Centre hotel. Both times the staff have provided excellent customer service. The rooms are very nice and well maintained with all the latest amenities. The breakfast in the morning has a large selection of various food options with good wait staff. This hotel is one block from Orchard road with numerous shopping malls within a short walk and just steps from numerous nice restaurants plus you are close to the metro. Great location - great hot... Read more
from
Submitted on 29-09-2016
Staffs are really friendly and helpful. Fast check in by Ms Charlene. She also explain some facilities given by the hotel really well. Spacious room with comfortable bed. They provide us with Handy, a gadget with unlimited mobile internet conmection and unlimited free calls to 10 countries. Great location, 5 mins walking to Orchard Road and 10 mins walking to Somerset MRT station. I could rate it excellent if only the breakfast menu changes at least every two days. I stayed here for 6 nights and... Read more
from Albany, Australia
Submitted on 29-09-2016
Good location close to Orchard Rd, easy walking distance. Friendly staff that are always helpful. Breakfast was good with plenty of selection. Free handy phone, geat idea.Overall was a great place to stay, would definitely stay there again.
from Mumbai, India
Submitted on 04-10-2016
Finding the hotel is a problem unless you know the place. There are another two holiday Inn around the Orchard Road area. So in the airport you must mention Holiday Inn Orchard city Center, else you may land up in other hotels. The best thing of the hotel is they provide handy phone which can be used like a mobile set. You can use it for room to room dialing, local call or to make international call. International call to 10 countries are free - Australia, Malaysia, China, India, USA, UK, Franc... Read more
from Aberdeenshire, United Kingdom
Submitted on 04-10-2016
Rooms are always clean and tidy. Staff are really friendly and the service is excellent. Have been staying in this hotel for many years on business trips and I am always pleased with the experience. Would highly recommend.
from Melbourne, Australia
Submitted on 04-10-2016
A very nice clean room in a hotel with a great pool and a very nice lobby and reception area. In a great location close to Orchard Rd, but it was a little noisy. Also, a little bit disappointing to have booked and paid for 2 Adults and 2 Children and then be asked on check-in to pay and extra $80 per night for a roll out bed. I suspect it was an attempt to raise more funds because we had booked with a good discount through an airport accommodation referral service.
from Kuala Lumpur, Malaysia
Submitted on 04-10-2016
Went to Singapore on a business trip.Stayed at the hotel for 2 nights. The check-in was fast. The hotel is very modern, clean. The services rendered was also superb. The room is also clean. The breakfast spread is average for this kind of hotel but the quality of food is good. Wifi is available for hotel guest and its speed is fast.
from Jeddah
Submitted on 05-10-2016
It an amazing trip but unfortunately my lovely wife was not with me. The reception were super friendly. I was upgrade to a suite but my family was not with me to enjoy it. At night after a tough day at a conference, there were live music which was wonderful.
from Canberra, Australia
Submitted on 11-10-2016
This property is the perfect location amongst all the shops & very close to the train to go anywhere. The hotel was great & so were the rooms. We had to wait for 1/2-1hr for our rooms to be ready & they gave us complementary coffee & hot chocolates for the kids as well as complimentary breakfast which was extremely kind of him. The staff were all very friendly, the buffet breakfast was fantastic. I will stay there again.
from Edinburgh, United Kingdom
Submitted on 11-10-2016
I came here in early Aug 2016 with my dad and my 2 kids. The room is nice and beds are big enough to sleep. I booked twin bed room and got in 3rd floor. The location is near the Orchard rd, not far too walk to Orchard Road, near to Metro dept store, Food Republic, and if you don't want to eat at the hotel, there are food depots nearby just in front of the hotel (usually for the staff or employees who works around there) and it's cheap. It's also good for relaxing with the kids, there is pool at ... Read more
from Geelong, Australia
Submitted on 11-10-2016
This hotel pulls out all the stops in terms of customer service. Looking for somewhere to crash close to Orchard Rd after a long flight from Europe the hotel was happy top oblidge with a 7am check-in and even a free breakfast. They recognised us as soon as we walked thru the door and had the room key on the desk ready to go. The hotel has a nice ambience and has quality fitting throughout. But it is the service and fantastic staff that get the 5 star rating from me.
from Malling, Denmark
Submitted on 11-10-2016
A great hotel. This stay was my third time. All the staff was so friendly and you were always welcomed with a smile. Both in reception and executice lounge. The room was also fine. And the location of the hotel is perfect if you want to do some shopping. Also a lot of restaurants very close to the hotel. All kind of nationalities.
from delhi
Submitted on 11-10-2016
??Amazing?? is the word I would use to describe my experience with Holiday Inn Orchard City Centre to begin with. Location, Wi-fi, staff, food, rooms, early check-in were all delightful and to top it up with a Google Handy device in the room that saved a lot of our money on roaming, local deals and internet just added to the entire experience. Strongly recommended ?? the staff quality and attention just takes it upto another level. Bathrooms could have been a bit bigger.
from Hanoi
Submitted on 13-10-2016
The location was good, it is not hard to find some shops around and restaurant as well. Because this hotel is new, so the falicity and amenity are quite modern and clean. However, the FO is not really supposed well, especially when I asked for free wifi log in, the sounds is not easy to hear and the front office staff asked me to come down, i tried to asked her again but she hang the phone up. It's should be better if they can improve about service. The breakfast is acceptable but not so many ch... Read more
from Caloundra, Australia
Submitted on 13-10-2016
Our family of 5 . Including two teenages and one child shared 2 rooms for 2 nights. Very quite and nice. Breakfast is excellent. Overall a good choice for a comfortable stay in Singapore. Very close to shops and restaurants
from Auckland Region, New Zealand
Submitted on 13-10-2016
Check in was friendly and helpful. Room I had requested not available but efficient staff sorted a solution that was good for us. Wifi is fast and free. Liked the mobile phone provided for our stay. Useful tool when sight seeing. Had lots of information on Singapore and tourist activities. Hotel is close to Orchard road and its shops and restaurants. Walking distance to MRT system. I recommend this as a good base in Singapore. Rooms comfortable and staff are friendly and helpful.
from Bengaluru (Bangalore), India
Submitted on 14-10-2016
Located in the heart of the city , walking distance from the famous Orchard Road in Singapore, 5 minutes from Somerset MRT and 10 mins walking from Dhoby Ghaut MRT, you cannot expect a better location in Singapore. But it is not the location that makes this hotel a great experience , it is their absolutely delightful staff, starting from the Reception to the Concierge or House keeping or In room dining. Ever smiling, courteous and always willing to help you that extra mile. Whenever whatever w... Read more
from Charlotte, NC
Submitted on 14-10-2016
Great location for this hotel. Lovely buffet breakfast and good staff and customer care. Issue was that the rooms are lacking in any soundproofing. Traffic noise all night long, along with hearing conversations from the room nextdoor. Would probably try again, but would be weary of a roadside room.
from
Submitted on 14-10-2016
Have booked for 3 nights . Inspite of repeated request for an upgrade more than a month , was not given any upgrade and found the people at front office rude . Moreover room is going for maintenance as a result continuous noise during the morning hours causing headache . The same was not informed either at the time of booking or Check In . In fact the maintenance is so bad that the bathroom door got locked from inside and was stuck for 20 min. After charging so much never expected such horrif... Read more
from Java, Indonesia
Submitted on 16-10-2016
Travelling with the family we enjoyed our visit to the property...despite it being a little on the old side the staff makes up for this by being engaging and service oriented not always the case in Singapore. They went out of their way to make families feel welcomed and a personal thanks to the Housekeeping team...i felt like they genuinely cared about having us stay with them..So thank you for that.
from aussie
Submitted on 17-10-2016
We stayed at the Holiday Inn over this past weekend and would like to compliment the excellent staff that attended to all our needs. Special thanks to Tan Hou Kwang for making sure we were completely satisfied and couldn't do enough for us. Also thanks to the lovely ladies in the executive club especially Elaine.
from Plano, TX
Submitted on 18-10-2016
Suitably located in the city center of Orchard Road, convenient in public transport of train, bus, taxi or just walking to enjoy the city sights. The hotel staff helps to make the stay memorable and remarkable, special mention to Mr. Tan Hou Kwang who handled the issues pertaining to the room in an urgent manner and resolved them extremely well. Also to Ms Ursha and Ms Yati who made sure my accommodations were taken care of when I had to travel during my stay at the hotel. As to the unpredict... Read more
from Victoria, Australia
Submitted on 19-10-2016
I was so happy and never disappointed my stay here the location was a great and concinient. It was close to malls and food outlets, restaurants, pubs, and MRT station with easy walking distance. The buffet breakfast was excellent, the room was huge and perfect in cleaning condition.I will return !
from Perth, Australia
Submitted on 20-10-2016
Was there for a week on a business trip in October. The hotel is centrally located near edge of freeway in middle of city about 30 minutes from airport. Rooms are good size and clean and has reliable wifi. Restaurant was good for breakfast and evening meals and food to room was good as well. Hotel is right next to Orchard Road for shopping.
from Caloundra, Australia
Submitted on 20-10-2016
Always stay here when in Singapore with the family. This time on route to Phuket. Very good service and nice and central. Upgrades not always available for IHG platinum members but it's still hard to fault the service especially in the club lounge.
from Gurgaon, India
Submitted on 22-10-2016
I love staying at the Holiday Inn at Orchard. The hotel is conveniently located in the city center and well connected to the airport. MRT is at walking distance. Good restaurants and shopping centres nearby. Highly recommend this place for leisure and business trips.
from
Submitted on 22-10-2016
I decide to spend the weekend staying in holiday inn with my parents after hearing all the good reviews but had a disappointed experience there. One of the connecting room we checked in that was supposed to be a non smoking room, ended up smelling of strong cigarette smell and the room was not clean properly when we check in. We couldn't sleep the whole night (there was no more avaliable connecting room that day as the hotel was fully booked according to the hotel staff). On the other hand, we r... Read more
from Melbourne, Australia
Submitted on 24-10-2016
Had Room with two double beds. Perfect for family. Allowed early check in after long haul flight. Our children were sick whilst staying and staff could not have done enough for us. All staff knew their roles, and as soon as we asked for extra towels, water they appeared at our room. Even dining staff offered to have breakfast sent to room when they could see our daughter was unwell. Even our car on departure was arranged perfectly with an agreed rate advised at booking. Can't say enough g... Read more
from Singapore
Submitted on 24-10-2016
I had a complimentary voucher from a dinner banquet for 2D1N premium room stay at Holiday Inn (Orchard). It was valid for 6 months. As I was very busy at work, I asked for extension and the hotel graciously extended to a year from 6 months. When I finally used the voucher for a friend on stopover in Singapore to Japan (for less than 9 hours) , they even exchanged the breakfast vouchers for other dinning use. It was top service quality provided even though my stay was a completely complimen... Read more
from Colombo, Sri Lanka
Submitted on 24-10-2016
The only Hotel I stay in when I visit Singapore alone or with my family. The standards only keep getting better and I have had no reason to complain even once over the last few years of me staying at Holiday Inn.
from Manila, Philippines
Submitted on 25-10-2016
Located at the center just a few minutes walk from bustling Orchard road, this hotel is hard to beat. It has nice, big enough & clean rooms, with all the amenities needed for a comfortable stay. The staff's all too warm & very helpful; makes guests feel special. It also has a lobby lounge where you can chill while listening to a live band. Buffet breakfast comes at an extra cost with a wide selection of food. I will return if I am ever in Singapore.
from BSB
Submitted on 25-10-2016
Just the right location for a small family with young infant. Very good restaurants along Cuppage road with all kinds of taste catered for. Short walking distance to all shopping attractions along Orchard road including Plaza Singapura. MRT is 5 minutes walk and plenty of buses to catch for the same distance of walk. Only down side which is not within hotel's control is the number of smokers to negotiate past the corridor along Cuppage road; may be one day in Singapore, smoking will be banned ev... Read more
from Darwin, Northern Territory, Australia
Submitted on 28-10-2016
Friendly service, check in easy, large comfortable room with large bathroom. Good selection for breakfast. Concierge were very helpful from helping us with sight seeing to arranging a cab to head back to airport Great location with shopping and restaurants close by. Would recommend.
from Bangkok
Submitted on 28-10-2016
Good location but too expensively charge good breakfast and hospitality front desk but entry in back side bad smell cleanliness is very important and good room service. Clean room good air condition good safety and security
from Jakarta, Indonesia
Submitted on 28-10-2016
I'm a breastfeeding mother who travelled without my baby. So i need tu pump my breastmilk and keep it in freezer. Hotel staff very helpful let me keep my breastmilk in their freezer. This hotel near to somerset MRT, and there is alot of restaurant around it.
from Santa Barbara, California
Submitted on 29-10-2016
There is s great location Many good restaurants by the hotel at all price levels. Staff was great. Had a nice room upgrade Note review must be 200 words. So I have to write more words to to reach min number. This is kind of like Monty Python.
from MORECAMBE
Submitted on 29-10-2016
3rd time at the holiday inn, excellent position in the city. We are in junior suite with club facilities, room is vey spacious and clean. All the staff are very friendly and very helpful, nothing is too much trouble. The hotel had a pool, we haven't used as is the start of rainy season.
from London, England, United Kingdom
Submitted on 31-10-2016
Arrived early in the morning and was very happy the hotel could check us in after a long flight. Have stayed here a few times before some years ago and I must say that the quality of accommodation and service are still up to standard. Location is the best as it is just round the corner from Orchard road. The buffet breakfast is of good quality and variety.
from Manila
Submitted on 01-11-2016
Fantastic location. Front Desk Officers were attentive and managed the queue very well. The breakfast buffet was excellent. The receptionist was very friendly. The room was spacious. Housekeeping service was fast.
from Bekasi, Indonesia
Submitted on 01-11-2016
Stayed here several times only to get IHG points. Room was nice, neat classic design which I like. Breakfast is so so, even food in Holiday Inn Express in Bideford rd is tastier. Though Holiday Inn are usually family hotel, but this one doesn't have much facility for children. And their staff also not as friendly as other Holiday Inn I have stayed. Bassicaly advantage for this one is only the location.
from Barcelona, Spain
Submitted on 02-11-2016
The holiday Inn was perfect, great rooms and very nice spa at the ground floor. Room service was very quick and the staff very friendly. Check in and check out very very good. Also they help you with transport.
from Singapore, Singapore
Submitted on 02-11-2016
This hotel is considered 'historical' yet in good maintenance! The room is spotless! It is clean, bright and comfortable. Nothing to complain at all. We were here for b'day celebration and hotel even prepare roses petals in the room. That's very sweet
from Singapore, Singapore
Submitted on 05-11-2016
Nice location and wonderful hospitality. The executive lounge is a good place to hang around with lots of tasty stuff and drinks on the house, if you stay in executive room. The hotel has a nice indian restaurant which serves delicious food.
from
Submitted on 05-11-2016
So far, the most hospitable hotel in Singapore. The staff is soooo amazing. Starting with Jashmine at the reception. Then during breakfast Mag, Helena, Alex, Jing-Jian and Michael (egg) make sure that we're alright. I answered their survey during my first breakfast and I wrote that I think fried rice is lacking on the buffet. The next day, Mag and Helena gave me the yummy fried rice (yehey!!) and now they have fried rice on their breakfast buffet. Michael looks so happy to serve my sunny side up... Read more
from Bozeman, Montana
Submitted on 06-11-2016
good location, close to train station and Orchard Road shopping center. Decent restaurants in the area.staff very pleasant and accommodating. Really good price when booked thru the hotel tourism desk at the airport.
from Margão, Goa, India
Submitted on 06-11-2016
Had an excellent holiday at the Holiday inn......staff at the check inn desk were very efficient...a special mention of Micheal who used to fry our eggs every morning.....he always had a very welcoming Good Morning for us....
from Denver, Colorado
Submitted on 07-11-2016
Upon arrival, we were immediately met with friendly, efficient service and offered a bottle of water. Since we are gold members of IHG, we opted for the breakfast/executive lounge package. This included two pieces of laundry cleaned per day, which is a bargain and necessary in hot , humid Singapore. The hotel is located near the trains and lots of shops and restaurants. This hotel is quite reasonable for the location and amenities. We will definitely stay there again.
from Angeles City, Philippines
Submitted on 07-11-2016
The location is ideal for people who like roaming or shopping around Orchard Road. Very close to MRT Somerset station, shoppes and restaurants. The hotel breakfast was delightful. Rooms are with an added Handy smartphone that you can take with you for free during your stay. Hotel staff are very accommodating and friendly.
from Melbourne
Submitted on 08-11-2016
Been staying here regularly over the past few years but this is my first review of this hotel. Service has pretty much been consistently good. Some new front desk staff a bit robotic but otherwise alright. Was upgraded to a suite. Room was nice, quiet & clean except for some crumbs left under the living room table. Housekeeping staff was efficient as usual. Turn down service in the evening has now done away with the lovely chocolates which once graced the bedside table. :-( In room dining howev... Read more
from
Submitted on 08-11-2016
Right from check-in to services the staff have been absolutely fabulous and helpful. The boys at the concierge very helpful with their local knowledge and recommendations. Special thanks to Mag and her team, Helena, Ivy, Surjeet with their fantastic service and looking after us. We will definitely be back here again In couple of years. Cheers, Pinto's from Auckland, NZ.
from Manila, Philippines
Submitted on 08-11-2016
This hotel is just mere steps away from the hustle and bustle of Orchard. Basically you'll be surrounded with endless choices of restaurants and malls. The nearest MRT station is Somerset with a new entrance found in The Centrepoint Mall. Check-in was quick and easy, the Twin Double Room is big enough for 3 people, and definitely had one of the most comfortable pillows I have ever laid on. Would definitely recommend this hotel as it was cheaper than most of the hotels you'll find in the extrem... Read more
from
Submitted on 09-11-2016
the room are quite large and with good equipement. gym is small but free most of the time as well as the police on the roof staff is very nice especially at the lounge. only check-in and check out process are too slow
from Mumbai (Bombay), India
Submitted on 12-11-2016
We had A beautiful wonderful and truly satisfying experience at this hotel. And it was all due to the handling by it's staff who were efficient and hospitable for the 6 days we spent here on our Singapore vacation. It's been more than a week since my family and i have returned from our holidays here. We were customers but treated like true guests by the house- keeping the concierge the front desk the f&b staff. The hotel is family friendly. Big lobby to relax and the lobby has a bar with a croon... Read more
from Portland
Submitted on 12-11-2016
The one thing you mainly want in a hotel room, is a quiet place to sleep. Unfortunately, the dance club that was near/under the room turned up the music around 2-3am because that's when I'd wake up every night. All I could really hear was the house trance base line. The music didn't stop 'til 5:30 or 6:00am. My room number was 840 (top floor). I assume all the X40 rooms will have this problem, but then again, the music could have been coming from above. No way I could tell. Everything els... Read more
from Singapore, Singapore
Submitted on 13-11-2016
Hotel at good location took just few minutes to walk to orchard road. The room is clean and spacious. All hotel staff are very helpful and friendly. Overall is awesome experience. We might come and stay here again in future.
from Mumbai (Bombay), India
Submitted on 14-11-2016
located in heart of the city, Holiday inn is one of the best places to stay in singapore. Close to mrt station, hotel has beautiful and surprisingly spacious rooms for asia standards. room is well equipped with all amenities necessary to make our stay comfortable. Very help,smiling and approachable staff, more than willing to make our stay comfortable. There is free phone in each room equipped with 4g sim and free local calling. Its very helpful as tourist while you are out on road.
from
Submitted on 15-11-2016
Spent 6 night here in October, really nice hotel. Check in staff were excellent and took no longer than 5 mins and i was in my room. the room was comfortable for a single traveller with huge bed. definitely worth your while to check the pillow menu! The room was clean and cool. Bathroom was large powerful shower, WC and sink (no bath in my room, not that i needed it). Plenty of towel and toiletries replenished everyday. Breakfast had a good selection and space but the decor could do with a refre... Read more
from Gothenburg, Sweden
Submitted on 15-11-2016
The hotel is very centric located, the check-in was easy and since we had kids with, we got "kids toiletries ". The room was practical yet on the smaller side. However, the sizes of the beds are the widest! This means that is actually comfortable to sleep two adults on them :-) With the upgrade we bought, we got access to breakfasts buffe and "tea time" meal in the evening and access to our room until 18.00 This service was perfect! I would recommend this hotel to any traveler!
from Western Australia, Australia
Submitted on 16-11-2016
Room was large with a great view. Clean great service. This is a very central location close to transport and with easy distance to shopping and great food. Quiet. And great pool if you just want to relax
from Melbourne, Australia
Submitted on 16-11-2016
We stayed here for 2 nights, great room for a city hotel. Terrific location which is really important. We were given a room on the 7th floor directly above a bar and car park, the noise from both was constant till the early hours. The following day I asked hotel staff if we could change rooms - this was done immediately. Super efficient and helpful staff. We were given a room on the 5th floor facing the express way - much better room. Breakfast and after tea was terrific. Highly recommended and ... Read more
from George Town, Malaysia
Submitted on 17-11-2016
I was in Singapore orchard holiday inn for few days stay. The service provided by the concierge section was an unpleasant one. There's this Chinese Singaporean man with dark spectacle rim was impolite when I needed taxi from the hotel. On the last day of my stay As I was waiting for the taxi to take me to the airport, he rammed me from behind with his trolley cart and did not apologize. What I shame, no manners . At least say excuse me if he needed space to move his cart or apologize after the i... Read more
from Riyadh, Ar Riyad, Saudi Arabia
Submitted on 18-11-2016
Stayed here with my wife and 2y/o son for 3 nights. Hotel is about 30 mins from Changi airport and we got an airport taxi for around $30. Arrived early and the hotel staff were very helpful and allowed us to check in to our room at 10am. Room was a decent size, slightly noisy at night due to other hotel guests. We had 2 twin beds. Wifi is complimentary. Breakfast is $20 and is a full international buffet, lots of choice and compared to prices outside the hotel it was very good. Swimming pool and... Read more
from Toronto, Ohio
Submitted on 21-11-2016
rooms well equipped and clean and newly renovated. staff are friendly and hard workers. breakfast was complete and variety. but tub was not working well dough.hadsreat access to shopping center and good food
from Las Vegas, United States
Submitted on 21-11-2016
Great location with lot of restaurant around. I will stay in this hotel in my next trip. It's different environment and higher class than the normal Holiday Inn hotels in North America. I will recommend it to my colleagues too.
from Manila
Submitted on 21-11-2016
Holiday inn orchard city centre is conveniently located near orchard road shops. Stagf are very friendly and accomodating. Rooms are clean and neat. I will definitely go back in this hotel on my next trip to SG!
from Seoul, South Korea
Submitted on 21-11-2016
The room was so nice and everyone was very kind and helpful at this hotel. The location is very convenient, tpp. I could use the business center and print out some important travel information without any charge. Their storage service was very convenient and excellent. I would like to stay here when I visit Singapore again.
from New Zealand
Submitted on 21-11-2016
We unexpectedly ended up in Singapore on our way home from Europe due to misreading our itinerary and our travel agent failing to advise of a stopover. A stay at the Holiday Inn was booked with no research or any pre conceived ideas. The reception staff were very welcoming. The room itself was tidy and the bed massive and very comfy. We were able to leave our bags following check out and when we returned we were able to have showers and change our clothes and then a taxi was hailed for us. Great... Read more
from Beijing, China
Submitted on 27-11-2016
Great location, not far from Orchard Road. Loved the buffet breakfast with Chinese foods. The bed was comfortable plus the pillows! The staff were all nice and courteous. Complementary mobile phone and internet were great helpful!
from Melbourne, Australia
Submitted on 27-11-2016
This is a perfect place to stay in Singapore; the location, whilst almost right on Orchard Road is in a small side street, away from noise & hassle. Once you walk outside the door of the hotel there is a nearby 7 eleven plus a multitude of places to eat & drink. We were most impressed with the friendliness & helpfulness of the staff; nothing was too much trouble. The rooms were spacious & spotless & everything was well-maintained. We will certainly choose the Holiday Inn Singapore Orchard City C... Read more
from Glasgow, United Kingdom
Submitted on 28-11-2016
Stayed for 5 days on stopover to Perth, using IHG reward points. Brilliant service from staff at check-in, concierge, breakfast, indeed throughout the hotel. Very spacious room with large comfortable bed, good wardrobe space and good sized bathroom. Hotel in excellent location just off Orchard Road at Somerset MTR. Several good bars and restaurants in very close locale, but no noise despite late opening. Great transport links from tourist buses, trains and city buses within 2 mins walk. Many l... Read more
from Gurgaon, India
Submitted on 28-11-2016
Location of the hotel is probably the most dominating aspect of hotel which otherwise is mostly functional and clean cookie-cutter hotel. Orchad road along with several malls were in walking distance of hotel. Just behind the hotel was group of nice open air restaurants serving all kind of food - Indian, Mexican, Pizza etc. The ambience of the high ceiling entrance lobby is nicely done with live music in nearby bar. But the classic-luxourious feel of hotel more or less fades when one enter cor... Read more
from Sydney, Australia
Submitted on 28-11-2016
Holiday Inn Orchard is located at the heart of Singapore shopping district (Orchard Road). It is literally a 3 min stroll to the nearest shopping centre (CentrePoint) and conveniencely located in between 2 MRT stations - Somerset & Dhoby Ghaut station. The room was large, clean and has the older business hotel feel. The thing that impressed me the most of Holiday Inn Orchard was the excellent customer service at the front desk. The reception was very accommodating for our needs and provide free ... Read more
from Tokyo, Japan
Submitted on 02-12-2016
Returning to Singapore for business and staying at Orchard City Centre feels like I'm at home. This is from the first moment when the staff say Welcome in a warm smile and with a minimal of fuss you are given your room card.
from Riyadh, Saudi Arabia
Submitted on 02-12-2016
I love the location of the hotel and the bell boys as well as housekeeping staffs. Very helpful and attentive. Compare to any similar hotels i had been to like movenpick dubai, Marriot bahrain, Divan istanbul and even kuala lumpur one, i figured out the way receipionist treated us were so cold and i don't feel like we were welcome enough. Mostly we asked not from them. Also the breakfast were the same almost everyday as i stay like for 5 days. It's really disappointing..
from Jakarta
Submitted on 02-12-2016
Over all i had good time here, the only things im wondering why my room far from lift? seems on that day hotel more quite not full.... i had good breakfast...Thank you for the phone that you provide but The phone that you provide in room not really good seems you need to provide the good one no need expensive
from Brisbane, Australia
Submitted on 02-12-2016
Holiday Inn, Orchard City Centre never fails to deliver. The friendly staff and well laid out rooms are always a pleasure, The Singapore decorations for Xmas are amazing and put many cities globally to shame - it is always hard being an Australian to get in the Xmas spirit with the summer sun at its apex, given the climatic conditions in Singapore it doesn't dampen my spirits, in fact I finally feel the season of goodwill.
from Doha, Qatar
Submitted on 02-12-2016
I had no problems with the hotel or service from the staff. Great position for shopping and the MRT. Got upgraded upon arrival as a platinum IHG member so always nice to get entry into the Club Lounge for drinks and snacks
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