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Holiday Inn Singapore Orchard City Centre

Singapore, Singapore (SIN)

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Based on 2450 reviews
Near the airport, Holiday Inn Singapore Orchard City Centre is located in Singapore's Orchard Road neighborhood.
Room & Rates
Guest Room

Deluxe Suite One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Junior Suite One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Club

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Guest Room

Premier Room

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Premier Nonsmoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Guest Room

One King Bed Premier Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Smoking.

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Executive Two Double Beds Non-Smoking

  • Two Double Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Two Double Beds Premier Nonsmoking

  • Two Double Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

Hide room details
Guest Room

Two Double Beds Premier Smoking

  • Two Double Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Smoking.

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Executive One King Bed Non-Smoking

  • One King Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the 37-inch LCD television is offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. Air conditioning, a direct-dial phone, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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DELUXE ROOM

STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG FEATURE NONSMOKE

KNG FEATURE SMOKING

2BD EXECUTIVE NONSMOKE

2BD FEATURE NONSMOKE

2BD FEATURE SMOKING

KING SUITE NONSMOKE

1BD SUITE NONSMOKE

Holiday Inn Singapore Orchard City Centre
11 Cavenagh Road, Singapore, Singapore 229616

Why Stay Here

  • Coffee shop/cafe
  • Bar/lounge
  • Room service is available 24 hours a day
  • Buffet breakfasts

IMPORTANT INFORMATION

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 70 per vehicle (one way)
  • Fee for in-room high-speed Internet (wired): SGD 25-32 (for 24 hours, rates may vary)
  • Breakfast fee: between SGD 23.54 and SGD 35.31 per person (approximately)
  • Rollaway bed fee: SGD 88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 2450 reviews
from Bangkok, Thailand
Submitted on 21-05-2016
I spent 3 nights in Holiday Inn , the hotel room offered the great view room to us. The location surrounds with department stores and nearby the subway for directing to anywhere in Singapore. Cocktail is at the bar is great, I went there when i had promotion Buy 1 get 1 free.
from Sydney, Australia
Submitted on 22-05-2016
First time Singapore visitors for a short stay. The hotel was lovely, the rooms were great, pool was excellent ( thanks to the maintenance guy who gave the kids goggles to borrow) buffet average. Nicely situated in the Orchard City Center and approx 15 minutes away from Sentosa, The hotel staff were friendly on the day my child got really sick and they gave us a late check out. I think the hotel is more for business professionals due to the location. Next time we will stay in Sentosa with the... Read more
from New Delhi, India
Submitted on 22-05-2016
Very expensive but good gym. Nice breakfast spread and great comfortable beds in the rooms. Taxis are accessible and very close to all the nice places around central orchard. Best part i liked was the fact that I could walk at any time of the day and be around happening places of massage parlours for a rejuvenating foot massages.
from
Submitted on 25-05-2016
We have stayed in this hotel several times and this is the first time I am writing about it . Our stay in Singapore was very pleasurable our hotel being very central to all the major shops in orchard road . The staff at this hotel were very helpful and went out of their way to make our stay very memorable . Breakfast was good too . I will definitely make future trips to this hotel . We booked directly with the hotel for our trips and have no hesitation doing that again in future.
from Newcastle, Australia
Submitted on 25-05-2016
We stayed at this hotel for 3 nights on 6, 7 and 8 May. We really enjoyed our stay. All the staff were very friendly and helpful. Our rooms were nice and clean. The hotel is in fantastic spot if you want to shop and close to lots of restaurants and bars. We took the executive option so we had drinks and canapes each evening. I thought there might have been some cocktails available but there didn't seem to be and the canape choice wasn't great. We were happy to drink wine and beer so it w... Read more
from Quezon City, Philippines
Submitted on 01-06-2016
Spent 5 nights with the family there on vacation. Rooms were clean, facilities are children friendly, staffs are hospitable and friendly. Enchanting smile greets you and that is just extraordinary. Location is accesible to malls and commutes
from Newport, United Kingdom
Submitted on 04-06-2016
I've stayed here many times. It isn't the most upmarket but is a decent 4 star hotel. It is located just off Orchard Road with a multitude of restaurants and bars right outside in Cuppage. The service as always was good and in keeping with most Singapore establishments. Beer and food isn't the cheapest but where is in Singapore? The buffet style breakfast was excellent with something for everyone. There is an executive lounge on the 3rd floor which is an excellent venue for doing a bit of ... Read more
from Dubai, United Arab Emirates
Submitted on 04-06-2016
I stayed at Holiday Inn Orchard City Centre Hotel for 5 nights with my family during my last vacation in Singapore. The location of the hotel is fantastic with excellent connectivity. All the major shops in Orchard Road are at walking distance and lot of restaurants are available next to the hotel. The room was very clean and well maintained. The staff was very friendly and courteous. The buffet breakfast was nice with very good choice. The rooftop swimming pool was clean and well maintained. O... Read more
from Kuala Lumpur
Submitted on 07-06-2016
One can see that this hotel has been at this location for decades. Nevertheless the service and the rooms are first class. We had dinner at the Indian restaurant which was excellent. Breakfast had a full spread and was very good. The only annoying thing was the noise from the adjacent disco which went on until very late. Otherwise no complaints.
from Gurgaon, India
Submitted on 07-06-2016
First thing to notice is the pleasent atmosphere and friendly staff. Good location as it is Just off the orchard road. Metro station is 800 mtr, which is walkable under cloudy weather. They have options of Indian food along with a variety of international food options
from Chennai
Submitted on 17-06-2016
The location of this hotel is terrific - close to business districts, and shopping/Orchard Staff are exceptionally friendly and helpful Very family and kid friendly, with typical Holiday Inn approach to breakfast and kids - makes it easier and faster
from
Submitted on 19-06-2016
If u have taste for Indian cuisine and wanna have the best one in Singapore then Tandoor is the right n best place. Everything we had was so mouthwatering. Be it Dal, be it Chicken, be it kadhai paneer. Service, ambience everything was so perfect. I would love to visit thr soon again.
from Singapore, Singapore
Submitted on 19-06-2016
Stayed at Holiday Inn for a one night Fathers Day/Birthday celebration. Check-in was fast and efficient. Rooms are well appointed with all that's required for your stay. There's a great rooftop pool that the kids loved. Room service avail to be delivered to the pool if the kids are to busy to move away from it. Breakfast was good with quite a lot of choice in the full buffet. Ours was included in our accom price, but I believe it's $29 per adult if you pay. Close by the hotel there are plen... Read more
from Mexico
Submitted on 21-06-2016
One of the very few well deserved excellent ratings for a Hotel, mainly driven by an outstanding staff and charming front desk and reception employees. Hotel facilities are not new, however, the maintenance is absolutely good. Its location is extremely convenient, at walking distance from Orchard road and Somerset Subway station, very well served in terms of restaurants options and breakfast service and overall add ons. Wifi is available and fast for multiple devices. Again a flawless 4 nights s... Read more
from Sydney, Australia
Submitted on 22-06-2016
Outstanding staff at front desk and in the Executive Club lounge. Facilities are a little dated however really well maintained. Rooms really clean and modern. Its location is extremely convenient, at walking distance from Orchard Road, restaurants and bus stops. We arrived really early in the morning on a red-eye from Europe and were exhausted. The staff very quickly and efficiently arranged access for us to the club lounge while they prepared a room. We were greeted warmly by the hostesses in t... Read more
from Sandefjord, Norway
Submitted on 25-06-2016
We arrived with an early flight, and was at the hotel at 10 am, really exhausted. We were just looking to store our luggage and head to the pool to sleep until check in time, but amazingly enough they gave us the room right away! The lobby was large and impressive. We had a nice room on the upper floors. Room had an empty mini fridge, so we had to stock up with drinks etc. ourselves. The pool was on the rooftop, quite adequate size. It was rather noisy by the pool due to some extremely unbeha... Read more
from
Submitted on 25-06-2016
We have stayed here several times and it is a great hotel for a city break. We stayed in a small suit as it is actually cheaper than the two rooms we would need as there are four of us. This allows us assess to the lounge for a quieter and better breakfast, free beers, Singapore slings, soft drinks and pretty filling 'snacks'. Location wise it is a 2 minute walk to Orchard Street and all the shopping you could ever wish for.
from Hong Kong, China
Submitted on 26-06-2016
Helpful staffs helped me a lot from the checking in until checking out. My trip will be more tiring and difficult without their help since I was traveling alone with my 5 months old infant. Major thanks to engineering depart staffs helped me to repair my baby stroller. Appreciate it and will come back again !!!
from Bangkok, Thailand
Submitted on 28-06-2016
This is my first visit to this Hotel. Upon arriving the staff were very friendly and helpful(Which is always good for your first impression). The room was spacious and clean. As I was located on the third floor, the view wasn't great but its really not a major issue.The toilet was a bit wear down(not sure if its just my room) but while I was using a the shower, it seems that there are some issue with the drainage, water was going down very slow while there seems to be a loud noise with the drain... Read more
from Mumbai (Bombay), India
Submitted on 02-07-2016
Please ensure that cleanliness of bathrooms is maintained. During my stay I asked to reception to have some sort of services but unfortunately those were denied. actually those services can be offered
from
Submitted on 05-07-2016
The hotel offers tow double beds which are sufficient for a family of 2+2 and one saves a lot of money for extra bed. the breakfast is very good and lavish. the staff is very co-operative and polite. the rooms are excellent and so are the amenities. the pool is also nice. the wifi has mind blowing speed. and once you become IHG reward club member you get good discounts so one should book on the official IHG website only.
from Sydney, Australia
Submitted on 05-07-2016
Stayed here for two nights. The location is great and it's easy to get anywhere in Singapore -Marina Bay, the airport, a 2 minute walk to Orchard Road. Breakfast was a bit crazy?there were so many people?.but the staff seemed to handle the chaos well. For a short affordable stay you can't go wrong.
from
Submitted on 06-07-2016
Stayed here with two young children (5 and 7) and we chose it because you could have a room with two double beds rather than needing to book two rooms. The rooms are great quality, beds are very comfortable and the staff are very friendly. There is a fantastic large roof top pool which has balls and noodles for kids but also lanes for lap swimming so meets everyone's needs. There is also a toddler pool and spa. And the gym is one of the best I have seen with awesome quality equipment and gre... Read more
from Mumbai (Bombay), India
Submitted on 07-07-2016
Well, I have titled this review as ??the perfect hotel" just cuz of the fact that holiday inn lies in the middle of the business,shopping and entertainment centre of Singapore. That is Orchard road. The service for 5 days was nice. There was nothing special about the room. It was just a simple luxury room. Although the location of the hotel is just extraordinary as everything is easily accessible
from Colombo, Sri Lanka
Submitted on 11-07-2016
We stayed over at this gorgeous hotel, on a three day celebration/vacation as a family of four. Now I am glad to I decided to choose this place. The location is in excellent place, close to MRT, shopping centers and food court. The lovely lady Kristen was very helpful and went out of her way to make our 10th Anniversary stay a very pleasant one. She suggested us to join the hotels loyalty program and thus saved a few $ on the total package. Overall the rooms, bathroom and public areas were kep... Read more
from patiala
Submitted on 11-07-2016
We booked 5 rooms in this hotel for 5 nights each. Our stay was quite comfortable. The positives for this property are location and food. Especially the Indian restaurant in the basement, which offered us the best Indian food we had during the entire trip. We experienced two major problems though. First the check-in procedure was quite disappointing as we were not allotted all our rooms even after the scheduled check-in time, which was really frustrating. Secondly, in one of our rooms the carpet... Read more
from Doha, Qatar
Submitted on 12-07-2016
We ( My wife, my 2 year old daughter and myself) stayed at the hotel for 4 days . Our flight from Doha was in the morning and we reached the property by around 11:30, and the normal checkin time is usually after 2:00 pm. But the reception was very warm , did the formalities and requested us to wait in the Executive Lounge till the room was ready as they had to prepare one. The ladies at the Executive lounge were very helpful and kind, they made sure that my daughter was not bored, gave an activ... Read more
from Perth, Australia
Submitted on 12-07-2016
Hotel is in a great location. Only a short walk to the Somerset MRT and plenty of eateries around the hotel. There are plenty of cheap and fantastic eateries across the road in Cuppage tower. Meals are around S$5 and our whole family (10 people) ate there most nights. The hotel rooms are a good size with 2 queen beds. The hotel is clean and offers a good breakfast. The pool area is a relief from the hot Singapore climate. The Pool man really loves his job and is very enthusiastic. He keeps the ... Read more
from
Submitted on 13-07-2016
Pleasant stay for 4 days at the hotel. Good breakfast and wonderful location. Its the centre of the city and very easy to find taxi. Very close to Orchard road - easy to walk down. Helpful staff - ready to help with a smile.
from Jakarta, Indonesia
Submitted on 16-07-2016
I booked for 3 nights from July 12 -15, 2016. As compared with other hotel in Orchard, Holiday Inn offer better bargain since the room could accomodate 3 adults (they provide double queen bed). The check-in was efficient. It took around 15 minutes. And we could access the room eventhough we came around 1 pm. When I made the booking, I couldn't get the non-smoking room, so upon check-in I asked whether I could switch the non-smoking room. Since the hotel is full, the switch could not be made. ... Read more
from Singapore, Singapore
Submitted on 17-07-2016
Thanks to Accor Hotels Chain's promotion for club room which value for money. Amazingly, the checking in staff, Ms Milcah still remembered me despite the last stay was a year ago. An eventful stay cation; worked out in the gym, swam at the pool and meeting up with friends over breakfast and evening cocktails in the club lounge. Special mention of the club lounge staff; Milcah, Olivia, Adora, Sabrina, Elaine and Jie Yi who made my stay pleasant and comfortable. They were friendly, helpful and ser... Read more
from Australia
Submitted on 17-07-2016
The hotel was fantastic. Location, service, staff and facilities all helped to make our stay even better. The hotel is located in a perfect spot just off orchard road with great shopping around within walking distance. The closet MRT was somerset and is very close by to the hotel and was very handy and easy to get around on. Taxi's were easy to get from the hotel. The staff in the hotel in general were great but especially the ladies in the executive lounge were very friendly and always very wel... Read more
from
Submitted on 17-07-2016
We had 5 night stay in Bali and 2 night stay in Singapore. We decided to stay in Holliday inn because it has best connectivity. We had book for an deluxe room however we got an upgrade to suite room it's was awesome staff are friendly and special thanks to restaurant team for the excellent service and guest satisfaction. We truly enjoy the stay and planing for another holiday.
from Seville, Spain
Submitted on 17-07-2016
I really enjoyed my stay at this hotel in Singapore The location is great, you can get easily to the main attractions and you can find restaurants and many places to eat just a few steps from the hotel. The rooms are big and very comfy, american style rooms. Breakfast is good, you have many choices; fresh fruit, asian hot food, yoghurts... Front desk staff was really attentive and helpful and the waiters and manager at the breakfast room were also very nice. The pleasant treatment from staff mak... Read more
from
Submitted on 17-07-2016
We arrived early in the morning after a long flight from Paris not expecting our room to be ready. We were warmly welcomed by the door staff and desk team. As we had pre-booked a club lounge room we were whisked there immediately for a much needed coffee. From the lounge we were met by wonderful and helpful team. They were fully aware of who we were and that our room was not yet ready. Within 10mins we were informed our room was ready. Overall a very good stay at this hotel. The only let down w... Read more
from Melbourne, Australia
Submitted on 19-07-2016
Every trip we make to Singapore we only ever stay in the Holiday Inn Orchard.The reason being, it is so central to everything, Orchard Rd is a 3 minute walk, food stalls everywhere, our favourite laundry across the road, friendly helpful staff, and our rooms are aways clean and in good shape. we have lost count of the number of times we have stayed in the HI, and recommend it to anyone looking for reasonable priced ( Singapore Standard) accommodation that is central and convenient.
from
Submitted on 20-07-2016
Nice location next to Orchard street. Service was good. Pool and gym is nice (open til 11pm) Breakfast buffet ok, but a bit crowded and really noisy. Bread was really boring, but otherwise a lot of variety and good service. Didn't try restaurant, Bar was almost empty in the evening, despite live music, but it was pretty nice and their Singapore Sling was good. Air Conditioning in the room was great, but it was too warm in corridors and you could feel cooking odor. Bath room was nice and fre... Read more
from Brunei-Muara District, Brunei Darussalam
Submitted on 21-07-2016
Went on a shopping getaway with the wife. Pros: Great location - close to all the shopping malls and finding food was no problem. All hotel staff were great and helpful, service was prompt. Cons: Can be a bit noisy due to the nightlife close to the hotel. Overall a very satisfactory experience
from Melbourne, Australia
Submitted on 22-07-2016
Excellent option for families travelling as they offer family rooms (2 doubles) and we were comfortable for 2 lots of stay in June and July for 2 nights and 1 night respectively. Nice pool was well utilised by the kids after days out exploring singapore and the close-by Orchard Rd shopping precinct. Buffet Breakfast was great, staff were very nice and attentive and check in and check out fast and efficient..
from Auckland, New Zealand
Submitted on 22-07-2016
We checked in this morning after a long haul flight and Charlene on the front desk couldn't have been more helpful. We are well travelled and this is up there with the best service I've received. The team in the guest lounge were also very hospitable and the selection of food available in the club lounge is outstanding. Highly recommend the Club Lounge access for value for money which offers breakfast from 7-11am high tea from 1-4pm then cocktails from 6-8pm and is all inclusive! Thanks To the t... Read more
from Alor Setar, Malaysia
Submitted on 25-07-2016
Staff was presentable and welcomed me with warmest smile.Cozy bed with comfort pillows. However, experienced the Worst wifi connectivity in room ever, although it's complimentary. Inconvenient for businessmen. Breakfast served was plain, there are rooms for improvement
from
Submitted on 25-07-2016
All what could be expected from a4* hotel was delivered. The rooms where of a good standard and kept spotless clean. The highlight of our stay was the club room which had a large display of food and beverages from breakfast to supper time. It also had a small kitchen where staff prepared dishes such as eggs.
from
Submitted on 26-07-2016
Good service, nice food, friendly staff, hotel follows green practices,it has got rooftop pool, it is a modern hotel, also offers kids activities,and have spa,it has also kids pool. Food is also good.
from
Submitted on 26-07-2016
We stayed there from 19th July till 23rd July and it was a good experience...a nice place to stay with family...the location was awesome...the breakfast was very boring as there was no change in the menu for all 4 days...
from
Submitted on 28-07-2016
We had just arrived in Singapore after a long flight from London but were told that due to full occupancy the night before, they were unable to provide us with a room immediately. The room we booked entitled us to executive lounge access and we were able to unwind for a bit by having a light breakfast there while waiting for our room to be ready. As promised, we were able to get to our room before noon to unwind. The room was clean and the bed was very comfortable. We had a room facing the m... Read more
from Perth
Submitted on 30-07-2016
This is our preferred hotel in Singapore however on this visit we had a few issues with renovations in the floor above. Unfortunately as we had a suite with an adjoining room the hotel were unable to move us. The staff were exceptional in their handling of the situation. They offered to move us to another hotel which we accepted and within the hour we were in a minivan on our way to the Intercontinental. Our stay there will be reviewed under a separate review. We cannot praise this hotel and the... Read more
from Perth, Australia
Submitted on 30-07-2016
Perfect spot walking distance to Orchard road and train station. Great restaurants and bars right on the hotels door step. Hotel facilities were great - couldn't fault. Pool was spotless and the pool attendant was amazing! Very helpful, friendly and took pride in his job. A real asset for the hotel. We had access to the executive floor with breakfast, afternoon snacks & happy hour -- worth the extra money. The mobile phone in the room to use was extremely useful!!
from Young, Australia
Submitted on 31-07-2016
Nothing was too much trouble. Loved the spacious rooms. Great pool and restaurants within the Hotel. I lost our iPad and the staff went out of their way to help us retract and find our iPad which we did. Singapore has so much offer with sightseeing so close and you can arrange at Hotel and picked up at the door
from Bangkok
Submitted on 01-08-2016
the receptionist did not pay attention for what we request (how to issue the receipts) one of the room we got, is quite a long walk. Other that that was perfect nice and clean, close to shopping centor .
from
Submitted on 02-08-2016
The service was good. The hotel location was good as it is on Orchid Road, very closed to shopping malls and restaurants; however, the first room I got was dirty with ants walking around and I requested to change to another room. No ants in the 2nd room but not that clean as well. They apologized and gave us free buffet breakfast. The breakfast buffet was alright.
from Sydney, Australia
Submitted on 02-08-2016
Had the pleasure of staying at the Holiday Inn. Orchard City centre for 8 nights. Great location for those that love to shop with the hotel on the centre of Orchard Rd. Easy access to other parts Chinatown, Marina Bay, Sentosa by MRT, or taxi. Hotel is well presented, room was well appointed , modern and the staff were very friendly and attentive. Nice bar downstairs to relax after a day out. Breakfast offer was good, although the dinning area was a little small. WIFI worked well in the bar b... Read more
from Manila, Philippines
Submitted on 03-08-2016
Being in the top Tier of the Holiday Inn I took advantage of a special deal ( pre-paid) at the hotel. On arrival there was a lengthy argument and excuses from the hotel that they could not collect the payment and I had to use a different card. Not an unusual thing I was checking in with another Member having the same problem except he was threatened before leaving the USA that his room was to be cancelled! On entering the room the door catch was BROKEN. How could housekeeping have not noticed th... Read more
from Navi Mumbai, India
Submitted on 03-08-2016
Good holiday at holiday inn where the service was good and the hotel staff were warm. The guest relation personnel like Lalitha were extremely helpful in providing great travelling tips to us. The concierge Raj was also very helpful in doing our bookings for dinner. In all a wonderful stay!
from London, United Kingdom
Submitted on 05-08-2016
Excellent stay at Holiday Inn Orchard City Centre. Paid a little extra for an Executive Room which included access to the Executive Lounge which was well worth the money and ideal with young kids. The rooftop pool was awesome and we were in it daily. The hotels location is perfect to explore everything. The service we received at the hotel was excellent in every respect. We would definitely stay here again if in Singapore.
from Shanghai, China
Submitted on 06-08-2016
The room is very big and clean. My daughter especially enjoyed delicious breakfast and swimming pool. Good location is very convient for shopping. I will give special thanks to young guy in front desk who provide us Chinese Service.
from Singapore, Singapore
Submitted on 06-08-2016
I have stayed in many hotels in Singapore for business and found holiday inn a wonderful place to stay. being located in the centre of Singapore it is really central if travelling to different parts of Singapore. if you are in Singapore for shopping then this is a place to stay, orchard road is less than 3 minutes walk away. the staff at holiday inn are really helpful and well make your stay a wonderful one. for me having breakfast at 05:30 was a must and not many hotels in Singapore can also sa... Read more
from Melbourne, Australia
Submitted on 06-08-2016
This hotel does an amazing job of catering for the business traveller yet manages to make sure they are also attractive to families. We loved our experience at the Holiday Inn and spoke to many families that felt exactly the same. I love how they manage to cater to ends of a very competitive market. I will definitely stay at the Holiday Inn again.
from Gardermoen, Norway
Submitted on 07-08-2016
I have had the pleasure of staying at this property for 4 consecutive years. I find it to be a good deal for Singapore. The hotel is not brand new, nor very fancy, but the staff and the service makes this a good choice when in Singapore. The location is also very handy, as you are within walking distance of restaurant and nightlife whilst in Singapore
from Sydney, Australia
Submitted on 10-08-2016
Have been staying here every trip to Singapore for years. Right in the middle of Orchard Road. Rooms huge, very comfortable and thoughtfully well appointed. Courteous (often friendly), helpful and efficient staff from concierge and reception to bar to housekeeping. Need anything, just ask. MRT across the road. Food courts, shopping malls and money changers outside and to left and right.
from
Submitted on 10-08-2016
Excellent Hotel to stay close to everything and a amazing rooftop pool . Stayed in Junior Suite well worth it and access to the Executive Lounge a bonus . Staff all very friendly and always smile . Great bars across the road for a cheaper drink head to China Town
from Mount Vernon, Ohio
Submitted on 10-08-2016
I travel around the world and have been coming here for years. This is one of my favorite hotels. Staff here are amazing and very attentive to your needs. I would HIGHLY recommend this hotel to anyone. Rooms are very clean and comfortable. Food at the hotel, whether room service or restaurant, is fantastic with a very diverse menu to choose from.
from Pune, India
Submitted on 10-08-2016
This may be my third stay at Holiday Inn Orchid city centre. Prime location, Very good supportive staff, Good options for Vegetarian for break fast. Most important - Calm & Quite, Neat & Clean rooms, Very good supportive staff. I always prefer to stay here and recommend to my friends as well.
from Nairobi, Kenya
Submitted on 10-08-2016
Perfectly located right next to the Cuppage Terrace - a lively outdoor space with pubs, and restaurants. Orchard Road is a 3 minute stroll away, the hotel is modern,very clean and quiet,fairly priced (Its Singapore !!) and the staff are friendly and helpful. The room size is just adequate but the bathroom is a bit small. The Breakfast area is small and busy but the buffet had lots of delicious choices and everything was replenished constantly.
from Italian Riviera, Italy
Submitted on 12-08-2016
many plus points here. location is perfect. proximity to city center. ease of walking. nice river view. excellent restaurants. we were there on a 3 day meeting , so rooms were perfect. a bit of a smell from the lower level restrooms, which needs to be corrected.
from Seattle, WA
Submitted on 12-08-2016
I have stayed here twice. Once for a week and most recently for a night. Why only a night? I couldn't get my whole trip at Marina Bay Sands. So, I had to stay somewhere for a night. Where else? Holiday Inn Singapore Orchard City Centre of course! The staff is amazing. The location is amazing. Why? It's in the heart of Singapore's shopping district. Which you will want. And then you can take the subway to everywhere due to close by stations! It's a great value. It's a bit off Orcha... Read more
from
Submitted on 12-08-2016
This is one of the best Holiday inns I've been to .excellent service from all the staff they couldn't do enough for you .the gentlemen that serviced our room was so polite and professional he was amazing .we had room 622 great room .the food was overall very good .great location for the city . The roof top pool was great for the family to enjoy in the heat of Singapore.
from Melbourne, Australia
Submitted on 13-08-2016
Enjoyed our stay at Holiday Inn in Singapore. Fantastic location for shopping, transport and dining. We were a group of 2 adults and 2 kids and the hotel was perfect for our needs. Our kids loved the pool, the breakfast buffet was simple but had everything we wanted. Our room was compact and smelt a little damp but was comfortable with air conditioning that worked perfectly (much needed). The staff were always friendly and interested in our travels. Highly recommend.
from London
Submitted on 13-08-2016
We stayed here as a family with two young children after a three week trip through Indonesia. We loved the quality of the rooms and the friendliness of the staff. The top floor pool was a nice bonus. One minor drawback is the large internal gallery type structure which makes noise resonate through all floors in the middle of the night
from Australia
Submitted on 17-08-2016
We have just returned from a 12 day holiday in Singapore and we spent 12 days at this hotel. We enjoyed this hotel so much last year we decided to stay again this year. Our room was quite big and the bathroom was modern with a large shower and no bath. This suited us because I never have a bath in a hotel, only showers. We booked a room above the third floor to give us access to the 'Executive Lounge'. We had Lounge access all day and we had our breakfast and dinner there. Our breakfast eggs we... Read more
from Edmonton, Canada
Submitted on 17-08-2016
Right in the middle of Orchard Road shopping centres, the location is great. Very clean rooms. However it could use a pool to cool off at night. The workout room is outside, so far too hot for us Canadians to work out in. Breakfast food was different every day, excellent, and a great variety. We took Uber from the airport- $21 We will stay here again if we come to Singapore.
from Abu Dhabi, Abu Dhabi, United Arab Emirates
Submitted on 17-08-2016
Holiday Inn orchard city center is So comfortable and welcoming Staff are friendly Hotel nice and organized Swimming pool for kids as well Nice breakfast Very good location close to or hard road Its costly but remember you pay for the quality
from Osaka, Japan
Submitted on 17-08-2016
We enjoyed the saty at your hotel. The service at the executive louge was fine. The meals are good, expecially cheese are excellent. We used the restaurant at 2 floor and executive lounge for breakfast. I feel more comfortable at the executive lounge. Olivia took care of us with the warm hospitality. We remember Olivia! Inoue from Osaka Japan (SQ616)
from Gold Coast
Submitted on 17-08-2016
We arrived very early off a cruise but staff immediately allocated us with a room. The female staff member who roamed the lobby guided us with directions and tips and always appeared from nowhere to welcome us back or send us on our way with a helping hand. We were certainly made to feel welcome. We had a triple room which was clean and fresh and plenty of room to move around even with my husband in a electric scooter.
from Montreal, Canada
Submitted on 05-09-2016
Excellent hotel, room, service and location! Staff is very friendly and helpful. The added bonus of being provided with a local mobile with data was amazing and unexpected... What an amazing idea! All hotels should provide this!
from Ranchi, India
Submitted on 06-09-2016
Very friendly staffs. Got an upgrade to a junior suite room as there were unavailability of non smoking rooms. Perfect location. It is just a 2 mins walk from Orchard Road. Enjoyed the food at Tandoor Restaurant.
from Kuala Lumpur, Malaysia
Submitted on 06-09-2016
Location is wonderful and the premium room that we initially booked with two double beds were immediately upgraded to a junior suite with 2 double beds. Breakfast was great and check in and check out procedures were hassle free. Value for money.
from Kuala Lumpur
Submitted on 07-09-2016
This is my first stay and was not dissapointed! The building is a bit old but the room is spacious enough, clean enough and quiet eventhough it is in the middle of the city. What striked me was the hospitality of the staff. Not just one but almost all their staff are courteous and very helpful. I checked into the Executive Floor. Breakfast, lunch, evening cocktails were great- so much so that I didnt get a chance to try out the indian restaurant! The hotel website description of able to fit 2A ... Read more
from Thornton Cleveleys, United Kingdom
Submitted on 07-09-2016
Second visit to Holiday Inn Singapore and it didn??t disappoint. We arrived 11:30pm and before we had got out of the taxi the concierge had our bags out of the trunk and in the hotel. Check in was swift, we asked for a room overlooking the front of the hotel. One was available but it was a smoking room and if it smelt of smoke we could change the following morning. We couldn??t smell smoke however 5 minutes later housekeeping came in and sprayed the carpets. We couldn??t get the TV to wo... Read more
from Singapore, Singapore
Submitted on 12-09-2016
Great location with a nice room and staff was friendly with a great smile upon checking. Bed was awesome and the room itself is pretty decent in size with a nice bathroom. Accessible to all malls along Orchard Rd.
from Kuala Lumpur, Malaysia
Submitted on 12-09-2016
The extended check-out time until 4 pm for Rewards Club members is highly appreciated. The additional reward points is a good gift and surprise upon checking-in. The location of the hotel is also very conducive for shopping, dining and clubbing needs.
from Kuala Lumpur, Malaysia
Submitted on 13-09-2016
Overall the stay was good. Good location and environment. Cosy room and clean. Breakfast area was too small. However, the gym room is a bit too small. Other than that, there is not much to complain of.
from Dubai
Submitted on 13-09-2016
Booked for a couple of nights using the IHG rewards. But we paid for extras like breakfast, club lounge access and late checkout. It was worth it! The very best thing about the hotel is its central location, near Sommerset mrt station, walkable to Dhoby Ghaut station and even Orchard centre. The staff were all very friendly and accommodating. They have pool and gym facilities and the lobby is very warm and inviting. Though they don't have a complimentary airport drop-off like I usually have in o... Read more
from Singapore, Singapore
Submitted on 13-09-2016
Very convenient location with shopping and good local food just a stone throw away. 5 mind walking distance to Somerset MRT and Somerset 313 shopping mall. Hotel atmosphere is relaxing with the lemongrass scent in every corner of the hotel! All you need for a weekend staycation!
from Dili, East Timor
Submitted on 13-09-2016
I was travelling with my mum and my daughtet..we were so happy to arrive at the hotel and enjoy the confort , the stafff gentleness, and all the other great things they had fo offer..I was so pleased that I have already shared with friends about it and will denitely cosme back to thia hotel.
from Bengaluru (Bangalore), India
Submitted on 14-09-2016
The hotel is just excellent, the room service is good and the rooms are big for singapore standard, the location is just too good, right nest to orchard street the shopping hub of singapore. Also nearby are cheap eats and some fancy resturants, definately go for this hotel in singapore
from Melbourne, FL
Submitted on 14-09-2016
Great hotel. The staff was friendly and helpful. We were able to check in easily. Our room was high up and had a great view. The location on Orchard Street was great. We were close to food, shopping, and two metro stations. We ate breakfast each morning in the hotel. It was great. The choices were international. Everyone should be able to find something they like. At night the hotel has a nice lounge area with live music.
from Mumbai, India
Submitted on 16-09-2016
This Hotel does not cease to amaze me all the time for its perfect location, amazing ambience, great customer friendly approach and excellent service. I have stayed here numerous times and have always come away fully relaxed and satisfied. This time stayed in Executive Club Room 445 overlooking the park and being a gold elite member they checked me in early and also offered me breakfast in the Executive Club Lounge, which you are normally not entitled to on the check in date. Rooms are well appo... Read more
from Dubai, United Arab Emirates
Submitted on 17-09-2016
We would highly recommend Holiday Inn Orchard Road, Singapore, for a number of reasons. We stayed at this property last week for 6 days with our two toddlers and had virtually no problems during our stay. 1. Location: The hotel is minutes walk from Orchard Road, but is not located on the main thoroughfare itself 2. Food: Although we had to pay $25 extra/person to include breakfast in our stay but the variety of food offered was worth it. It is always advisable to have the kids eat something be... Read more
from Riyadh, Saudi Arabia
Submitted on 17-09-2016
Staff were professional and helpful. The room was spacious and clean. Breakfast was decent. location is near Orchard road. The pool area was great and clean with a jacuzzi and an allocated area for kids.
from Dalian, China
Submitted on 18-09-2016
Stayed there 3 nights in deluxe room w. 2 queen beds. Worked perfectly for 2 adults with two young kids. Location is great; numerous dining options on good subway connection. Pool on roof is very nice too. Breakfast was good. Only small minus is that theres nightlife with loud music outside that was heard in rooms but was still ok for us.
from Melbourne, Australia
Submitted on 18-09-2016
Such a wonderful hotel..had a lovely stay with my family.. It was very well Centred hotel from all the places we had gone too.. The staff are friendly and all the restaurants staff excellent.. With good range of food.. Would be nice if they cater for full vegetarians though.. Would stay again on our future trips And will Highly recommended to others! Hotel So Close to Other Resturant and shops Thanks for having us!!
from
Submitted on 18-09-2016
Amazing holiday.. Holiday inn staff in Orchard branch were above excellent and in particularly Ronak and Jasmine in the reception, they were very kind gave us early check in and a free breakfast after a long flight from Manchester to Singapore. All hotel facilities were up to the standard of a 5 stars hotel.The breakfast full with varieties and multi cultural cuisine. The swiming pool till 11:00pm was so good after a long toure. All staff kind and helpful. Thank you
from Singapore, Singapore
Submitted on 22-09-2016
A very very good stay for me at the Holiday Inn Singapore Orchard City Center made great by the quality of the rooms (very very comfortable), very friendly and attentive staff and good location, off Orchard Road. Other than some minor internet speed problems in my room, I had absolutely no complaints staying at this hotel. Two thumbs up not only for the quality of the hotel but the staff as well from the bell captain to the front desk staff to the room cleaners and housekeeping to the concierg... Read more
from Espoo, Southern Finland, Finland
Submitted on 22-09-2016
I have a very big room on 5th floor. On Saturday I missed the breakfast time. The staff said I can go to executive lounge to eat. The location is very good, close to Somerset metro station. The swimming poor is excellent. Swimming alone in the big pool in the evening is so relaxing. I will come back to the hotel in my next trip in November.
from Mumbai (Bombay), India
Submitted on 23-09-2016
We stayed at this hotel recently on a family trip to Singapore. The entire experience was fantastic. The hotel staff was very helpful and cheerful. The rooms were in great condition and so was the overall hotel. The service was top notch. The breakfast selection was wide with tons of options for everyone. The location is also very convenient to nearbuy shopping areas and Orchard road. The only suggestion I have is for the hotel to add a small play room for children so they can be entertained.
from Kampala
Submitted on 23-09-2016
I enjoyed every moment at the Or hard City Hotel. The staff at the reception were friendly. The staff at breakfast hall were efficient and the meals were lively. I would definitely visit again and again.
from Dudley, United Kingdom
Submitted on 23-09-2016
Rooms are small and the air con not great - change room, but the same, ideal for shopping location, but taxi are cheap and easy to walk around, the service is ok, needs work on the breakfast area in the main restaurant, too crowded and food to be managed better
from Melbourne, Australia
Submitted on 26-09-2016
Stayed for 2 nights and one of the best I've stayed for a long time. Clean room, great service and courteous staffs. Waiters at the restaurant and lounge are always ready to serve. However, fitness centre can be better with more equipment.
from Peterhead, United Kingdom
Submitted on 26-09-2016
My first time in this holiday inn, stayed in others around the city but this one is very close to the centre of Singapore, walking around is easy from here. The hotel is nice, not cheap but the rooms are good, one one issue to highlight, during my last day, a guest checking in to the hotel tried to enter my room as they had given a card to another, I did have the door lock on, it is always a good practice to use - but I can't get why in this day and age another can checkin to the same room?
from Dubai, United Arab Emirates
Submitted on 26-09-2016
Location is great for Orchard road and the nearby restaurants, but that is the only real commendatory for the property as it is pretty average. Rooms where clean, but the bathrooms a little tired. The main challenge we expereiced was the noise. We had a room facing over the back of the hotel and on the Saturday night the nearby nightclub, cars racing and drunk people on the way home made it a challenge to sleep. The front of the hotel faced a busy road, so it might be best to ask for a higher fl... Read more
from Ho Chi Minh City, Vietnam
Submitted on 27-09-2016
Even though Ive been to Singapore and this hotel several times in the past, this is the first time I've brought a bigger group with me (8 persons). The facilities was great as always, we even got upgraded to a deluxe suite with a connected room to accomodate 6 adults and our 2 children (1 infant). The staff here deserve the best commendation there is, especially those at the reception desk and the Executive lounge! They have made sure all of our needs are met, go above and beyond with every requ... Read more
from Beloit, Wisconsin
Submitted on 27-09-2016
I have stayed twice at the Singapore Orchard City Centre hotel. Both times the staff have provided excellent customer service. The rooms are very nice and well maintained with all the latest amenities. The breakfast in the morning has a large selection of various food options with good wait staff. This hotel is one block from Orchard road with numerous shopping malls within a short walk and just steps from numerous nice restaurants plus you are close to the metro. Great location - great hot... Read more
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