Hotel Features.
Kigali Serena Hotel's restaurant serves breakfast, lunch, and dinner. A poolside bar and a bar/lounge are open for drinks. Room service is available 24 hours a day. The hotel serves a complimentary breakfast. Recreational amenities include an outdoor pool and a fitness facility. Spa amenities include massage/treatment rooms, body treatments, beauty services, and a hair salon. This 5-star property offers secretarial services, limo/town car service, and audiovisual equipment. Complimentary wireless Internet access is available in public areas. This Kigali property has event space consisting of banquet facilities and a ballroom. The property offers a roundtrip airport shuttle (surcharge). Additional property amenities include a coffee shop/café, multilingual staff, and gift shops/newsstands. A total renovation of this property was completed in 2010.

Guestrooms.
147 air-conditioned guestrooms at Kigali Serena Hotel feature minibars and safes. Bathrooms feature shower/tub combinations, double sinks, bathrobes, and complimentary toiletries. In addition to desks and complimentary weekday newspapers, guestrooms offer phones. Televisions have satellite channels. Rooms also include hair dryers. Guests may request wake-up calls.

Notifications and Fees:

• All guests staying in hotel guestrooms must be registered with the hotel.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: RWF 17,850 per person (one way)
• Airport shuttle fee per child: RWF 11,90 (one way), (up to 7 years old)
• Fee for wireless Internet in business center: RWF 2,380 (for 30 minutes, rates may vary)
• Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.