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Sheraton Palace Hotel Moscow

Moscow (Moskva), Moskva, Russia (SVO)

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Based on 695 reviews
Room & Rates

Club Room, 1 King Bed

1 King Bed
269-301 sq feet (25-28 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
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Executive Room

1 King Bed or 2 Twin Beds
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Executive Twin Room

2 Twin Beds
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Classic Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Classic Room

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Classic Twin Room

2 Twin Beds
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Classic Twinable King Room

1 King Bed or 2 Twin Beds
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Club Floor, Room

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Presidential Suite

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Junior Suite (Club)

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Executive Suite

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Junior Suite

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Executive Suite (Club)

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Classic Room, 1 King Bed

1 King Bed
269-301 sq feet (25-28 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
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Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

2 Twin Beds
269-301 sq feet (25-28 sq meters)

Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, bathtub, bathrobes, and slippers
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning
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Sheraton Palace Hotel Moscow
1st Tverskaya-Yamskaya Str. 19, Moscow, Russia 125047

Rooms
Make yourself at home in one of the 214 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds (surcharge).

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Moscow? This hotel has 6200 square feet (576 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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Know Before You Go

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 1750 per person (approximately)
  • Airport shuttle fee: RUB 4000 per vehicle (one way)
  • Self parking fee: RUB 2000 per night
  • Rollaway bed fee: RUB 1652 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 695 reviews
from Canton of Geneva, Switzerland
Submitted on 22-04-2016
Stayed there 3 nights upon recommendation from my counterpart. The location is great, close to the metro with easy access to airport train. It's also a nice walk to Red Square (30min). Staff is friendly, rooms are nice and modern. Room service was good and breakfast really good. The only down side was the service at the piano bar... Could have been more friendly...
from Thessaloniki, Greece
Submitted on 26-04-2016
Comfortable room, nice breakfast, good possition, but really sluggish staff. Parking is a big problem in the area. The staff in the reception found my reservation only after 15 minutes of consultation. They asked my credit card Nr, just for quarantee, by my arival and they charged it, with my bill, before my checking out...
from
Submitted on 06-05-2016
The hotel is at walking distance from the red square. Good hotel with friendly rates at the current ruble exchange rate. Breakfast buffet is offering a good variety of food and the same applies for lunch buffet. I did not have dinner in the hotel. The hotel staff was friendly and helpful.
from
Submitted on 15-05-2016
The hotel meets all standards of an international Sheraton hotel. Located next to the belaruskaya train station, the connection with sheremetevo airport is great. It's also easy to get anywhere by public transport.
from Novosibirsk, Russia
Submitted on 24-05-2016
I want to be sharp. Basic service and quality - excellent. You get what you expect from the Sheraton brand. The point I want to stress - the environment friendly procedures. 1. No detergent saving policy in the bathroom. They do not claim that (as it is done in most hotel chains) and despite I put the towel on rack, they change it every day. 2. Moreover. I used the shampoo and shower gel that was provided by the hotel. And I left the half-full bottles in the shower. And they changed it to ful... Read more
from Perth, Australia
Submitted on 28-05-2016
1 night classical room 8500 Rubles /night Location is within 3minutes to Belorussky Station - good for express train to Sheremetyevo airport. There is the Belorussky metro station nearby or it is a 30 minute walk to Red Square. Opposite the road is a gourmet supermarket, and opposite the south of the Belorussky Station is another supermarket. The room is reasonably modern and the bathroom has a shower/bathtub combination. All the regular room facilities are included and the Wifi is good. We ... Read more
from Pasadena, California
Submitted on 31-05-2016
I was very impressed with the staff and their attitude of going beyond for the customer. The hotel is beautiful and well located near the metro station. The breakfast selection was impressive!!! Freshly squeezed juices- orange juice, carrot juice and a variety of smoothies. We were leaving at 3 am for the airport and the staff prepare a to go box for us. Personally I don't eat pork and they accommodate my request and the to go box was tasty.
from Venice, Italy
Submitted on 03-06-2016
A very cheerful desk guy, welcomed us giving a lot of information of the hotel. The room at 6th floor was nice, very clean, and silent for your best privacy. Location is very good too, in front of a starbucks and on the main street to the Red Square (far only 15/20 mins walking).
from Warsaw, Poland
Submitted on 07-06-2016
Overall my visit to Sheraton Moscow left mixed feeling. From one hand it is a standard hotel with predictable quality. The reason I preferred the hotel is location: less than 10 min walk to SVO airport train. But there is serious downside: I checked out at 9am, left my luggage at the storage. When I returned back afternoon I realized I forgot at the safe: headphones, iphone, tablet. Three things. I am miserable I know. But it appeared that hotel's staff is even worse: reception admitted that ro... Read more
from
Submitted on 11-06-2016
I usually stay at the Golden Apple or the intercontinental and compared to them, the Sheraton is not to recommend. I got a room on the second floor which was rather dark, the furniture is dated and the bathroom rather 4star if even... Breakfast was nice but the room was super crowded - felt bit like a tourist bus group was invading the buffet. However, location is good, rooms are clean and personnel was ok friendly. Overall Not 5 star to me and I for sure will choose the Intercontinental again ... Read more
from Nicosia
Submitted on 12-06-2016
Really nice hotel close to Belaruskaya station, just 5' walk, where you get the train express to Sheremetievo. The hotel rooms are small as well as the common areas. Clean places, very nice service and professional English speaking staff. Fantastic free wifi. Value for money as a whole
from Odessa, Ukraine
Submitted on 14-06-2016
Everything was fine and efficient (except the stupid locking of the minibar after refusal to place a deposit) Other than that - room, bed, pillows, bathroom, iron and board - everything was exactly as expected Breakfast also very nice. Recommended - great location next to Belorussky Rail Station
from
Submitted on 14-06-2016
The price we paid for this property was very well worth every Ruble !!! The rooms are clean, well lit and with the best amenities. The concierge is not at all helpful !!! Very bad experience with them. The breakfast is decent, but being a Sheraton, could be a much better spread. A decent hotel to stay in Moscow if you're looking for a steal !
from Tokyo Prefecture, Japan
Submitted on 17-06-2016
I stay here on business once a year. Its a nice place, good location, nice rooms and breakfast has a nice selection. The freshly made omeltte is fantastic. One problem I had was the sink, the water coming from the tap was not smelling very nice. So I brushed my teeth with bottled water.
from
Submitted on 23-06-2016
My room, at 4th floor, was a large one, very well equipped, clean, with a good choice of amenities and complimentary stuff. Comfortable beds and pillows. Breakfast showed a vast availability of offers, very tempting. Staff friendly and attentive. I can't judge about the location, as I've been there only for business.
from Gendringen
Submitted on 24-06-2016
very nice hotel and clean. rooms are spacious. the location is ok, 40 min walk to the red square, which is now in summer intens as the temperatures are 30C. The problem with this hotel is the internet, in the early morning, or late evening it is slow/ok, but in the day, the internet/wifi is slow. No emails can be downloaded. If you plan to work an afternoon, you'll run into problems. Beware of the girls of pleasures who are sitting near the bar and smiling at you from far. If you feel flatte... Read more
from
Submitted on 25-06-2016
My husband and I went to Moscow as part of our honeymoon and he informed the hotel about that. They upgraded us to an excellent brand new executive room and had some rose petals and fruits in the room for us. The location is great; 5 mins away from Aeroexpress station and 10 mins to the next metro station going to the red square (30 mins walk).
from St. Petersburg, Russia
Submitted on 25-06-2016
The hotel is still nice, location is still convenient with proximity to airport train and to the very central district of Moscow. Rooms are clean and spacious enough. Everything works properly and the hotel is not old at all. I was disappointed with the bar, unfriendly and far from being cool as it was. The check-in check-out was too long. The staff could be really trained to perform better. During that visit I stayed in other hotels with the same price tag and found no reason to stay in Sherat... Read more
from Tehran, Iran
Submitted on 28-06-2016
A poor welcome on arrival, no doorman, nobody to help baggage and no body to accompany to room, accually, we took keys and step into elevator and room alone and we're really surprised abt it, like a 2 stars hotel. No indoor or outdoor pool in hotel !!, and the location was not perfect. Room was enough big however we bought a junior suit and still small for a junior suit, and no music channel in TV, TV channels very poor. Overall, not worth for a 300 $/ night. The rooms and hotel was clean, room... Read more
from La Quinta, California
Submitted on 13-07-2016
Nice rooms, attentive staff and reasonably priced. The club level -- is well worth paying a bit extra or if you are platinum you get it for free. Free breakfast and free drinks and heavy snacks at dinner. The only downer is the restaurant is presently closed making a trip outside the confines necessary for a real meal.
from Moscow, Russia
Submitted on 02-08-2016
I stayed there only one night and it was really good. It is not far from center of Moscow( 25 minutes far away from red square by walk) There is lots of good restaurants around the hotel. Breakfast is quiet rich.
from Luxembourg
Submitted on 22-08-2016
Spent 2 nights here. One in club and one in SPG floor. Definitely the club floor is worth the cost difference. Hotel with nice entrance hall and gentle staff. Breakfast is quite complete and with a large time range. Room in SPG floor has a bit old fashioned bathroom and matrass was too soft. Room in club floor has a nice small area for drinks. Overall a pretty good experience.
from New Delhi, India
Submitted on 24-08-2016
amenities are too good ,rooms are very clean and well designed .views are awesome and service is very good waiters are very well dressed and the Ambience is also very nice.so will suggest when ever you go to Moscow stay there in sheraton
from Singapore, Singapore
Submitted on 29-08-2016
Hotel Staffs were friendly and helpful. We needed booking confirmation letter (Not voucher) from hotel for Russia Visa Application and one of the hotel reservation staff prepared for us when we contacted hotel via email. His responses were always fast. It really helped us. Room was fully renovated, clean, modern and new! There were 500ml water bottle in the bathroom and 1.5l water bottle in the room. There was a in-room slippers. Shavers, toothbrush and some other amenities were provided upon ... Read more
from Shanghai, China
Submitted on 02-09-2016
Stayed here for 2 days. Loved the service, the rooms a big. Breakfast is nice and people are just really nice too. Across from a shopping mall and walking distance to Kremlin which is around 4km by foot. Great place
from Chicago, Illinois
Submitted on 08-09-2016
This a great hotel in a great location. If your flying into SVO, I would take the Aeroexpress train. It is about a 8 minutes walk to the hotel from the Belorussky station. The staff was friendly, the hotel is clean and nice. I ordered room service, the beef stroganoff was excellent. Nearby there is a nice Georgian restaurant called Saperavi Cafe serving Georgian and Russian food.
from Dubai, United Arab Emirates
Submitted on 13-09-2016
This Hotel is located at a very good location that has supermarkets, bars, restaurants, cafes and all that you might need in close vicinity. The rooms were immaculately clean and the staff were very courteous and helpful. The breakfast at the Hotel was very god with a variety of dishes to choose from. Overall an excellent property that provides you Value for Money
from
Submitted on 19-09-2016
The worst housekeeping in all sheratons in the world!. Half of the hotel staff are trainees. This sheraton Seems that only cares for hiring cheap staff and never cares for service. Very few staff can speak English. Nobody in housekeeping speaks English. Breakfast is ok and its staff is very pleasent. Club lounge staff is highly educated. I would not recommend this Sheraton to even my worst enemy until they change their housekeeping team and hire enough professional front desk staff. Very p... Read more
from
Submitted on 21-09-2016
This is a truly great hotel with consistent high quality service, pleasant and professional staff, welcoming and caring. Good breakfasts, club room is quite nice including welcoming staff there. The location is perfect for someone visiting Moscow. In the centre of everything. Me and my friend stayed there twice during one visit to Russia (booked again because we liked the first time) and then my friend stayed there once more on the next trip. The front desk people are welcoming and pleasant when... Read more
from Tehran, Iran
Submitted on 27-09-2016
We stayed at this hotel for three nights alongside with a group of 100 people as an annual cycle meeting. Almost all of the colleagues were satisfied with the location, services, the staff and etc. The room sizes are acceptable considering limitations in a city like Moscow. The red square is within walking distance with some good eating choices on the way. WiFi connection is free of charge everywhere while the connection speed and signal is very good. Breakfast variety could have been better but... Read more
from Sochi, Russia
Submitted on 28-09-2016
???Very good hotel. Very good bed. Very good location. Very good foods (we ordered delivery to our room at room service). Clean and very accurate hotel. It was very interesting to see your name at tv-panel: Dear Susanna...???
from Cologne, Germany
Submitted on 28-09-2016
I have spent a great time at the place - in the center of Moscow, with a wonderful room and with great comfort. The room service was at highest level and added to a wonderful stay. I can recommend this hotel, but would like to ask the hotel to transfer back the amount of 1000RUB blocked on the card for the mini-bar, which we didnt use in the end.
from Lydd, United Kingdom
Submitted on 14-10-2016
This was my first visit to Moscow and I was recommended to the Sheraton by a Russian colleague. On the plus side, it is very well located being given both close to the centre (Red Square and the Kremlin) and to the airport express station (perfect if you are flying into or out of SVO). The room was a descent size, all the basics were there although the overall feeling was a little bit dated. I got good service in the lobby bar but did not try the restaurant. Breakfast was good but the room was... Read more
from Zurich, Switzerland
Submitted on 15-10-2016
There are better and more centrally located hotels, but they tend to be a lot more expensive. The Sheraton Palace is excellent value in that it is well located next to belaruskaya station from where it is 3 metro stops to red quarter and the aeroexpress goes to sheremetyevo airport. The quality of the rooms is very good, clean, well maintained a quite luxurious actually, yet the price is a lot less than the luxury hotels in the very centre. The reason I'm not giving top stars is that the staf... Read more
from Luxembourg
Submitted on 17-10-2016
The Sheraton Palace is definitely a value if comparing with other 5* hotels in Moscow. It is well located in the centre of Moscow although it takes you about a 30-40 minutes walk to the Red Square (about 4km). Service was good, rooms were clean and well maintained.
from London, United Kingdom
Submitted on 01-11-2016
Location is very convenient - just a few minutes walk from Belorusskaya station, where Sheremetyevo Aeroexpress arrives, so no need to worry about Moscow traffic! There are also plenty of restaurants in the area, for any taste really. The rooms are spacious, nicely decorated, clean and very very quiet. Breakfast is tasty with very good choice. Staff is friendly and very helpful.
from London, United Kingdom
Submitted on 06-11-2016
Well located, 15 min walk to red square and close to one of the train stations. Beautiful lobby bar, and spacious restaurant upstairs. Breakfast was very nice and customer service great. Tryu the omelette, but skip the vodka... Very fast wifi which was appreciated.
from Geneva
Submitted on 09-11-2016
The rooms are spacious, the hotel good value, and I recommend it. For those who need a fully-equipped fitness centre, its centre is a little limited. Other location is great, staff friendly and helpful, breakfast excellent and all good
from Faridabad, India
Submitted on 11-11-2016
The hotel itself is centrally located on Tverskaya street , The rooms are big comfortable The people are very caring.. I stayed many times in this hotel and the club floor is very nice for small business meetings.. Anisya ,the lady at club lounge is very caring for the club guests and very quick to respond the guests needs .. Overall she is extremely helpful and the experience of stay is always memorable.. Thanks to her and the hotel for such heart felt caring...
from Gendringen
Submitted on 15-11-2016
Since a long time I returened to this Sheraton in Moscow. Just situated on the busy road towards the Red Square, you can stay in this nice hotel. Just a 30-40 minute walk to the red square. In the center but not close. This Sheraton gives you a good internet nice roomservice and pick up service from the Airport. However you are close to the trainstation which brings you directly to the airport and back. The service has improved which is great. For business is this a good hotel, for leissure a ... Read more
from Dubai
Submitted on 21-11-2016
Very elegant hotel, very good service and it is located in a very good area. 40 minutes walk to the Red Square and 5 minutes walk to the metro station and the train direct to one of the airports. I travel solo and felt very safe and take care of in this hotel.
from Moscow, Russia
Submitted on 28-11-2016
Our company held a rather important business seminar at Sheraton Palace Hotel Moscow in late October. And all the participants were impressed by extremely professional attitude of the hotel staff. Everything, from the first introduction meeting and to the conference itself went without a hitch, all our wishes and ideas were implemented very quickly and dispite last minute changes in the number of our participants, the staff was flexible and managed to provide us with a bigger conference hall and... Read more
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