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Hotel Nikolskaya Kempinski

Moscow (Moskva), Moskva, Russia (SVO)

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Based on 395 reviews
Room & Rates

Superior Double Room

  • One Double Bed
A minibar and a coffee/tea maker are supplied. Bathroom amenities include a hair dryer. Air conditioning, a safe, and complimentary newspapers are among the conveniences offered.

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Deluxe Double Room

Deluxe Twin Room

Hotel Nikolskaya Kempinski
Street Nikolskaya 12, Moscow, Russia 109012
  • 24 Hour Room Service
  • ATM Machine
  • Audio/Visual Equipment
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Conference Rooms
  • Currency Exchange
  • Express Check-Out
  • Fitness Facility
  • Free Parking
  • Game Room
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Secretarial Services
  • Shopping
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 395 reviews
from Miami Beach, Florida
Submitted on 21-05-2016
I have stayed at Several St Regis hotels and this one was certainly on par. You never know what you are going to receive in Moscow, so this is quite a treat. I was upgraded to an Aston suite, It was spacious, well appointed and I loved the heated marble floors in the floor. The complimentary buffet breakfast was incredible on many levels. There were several fresh squeezed juices, breads, jams, fruits,, pastries, and sausages to choose from. We ate like camels and skipped lunch each day.. The... Read more
from Wilkes-Barre, Pennsylvania
Submitted on 22-05-2016
Outstanding hotel in the St. Regis family, the attentiveness of employees is top-notch and you get a butler!!! My first time having a butler in a hotel and it was a very nice experience. Really liked getting two items pressed for free every day. The room was a bit on the smaller side but I lucked out by having the only room in the hotel with a view of top of Kremlin and St. Basil Cathedral, so that more than made up for that. Perfect for couples, kind of a waste if you are travelling solo.
Submitted on 23-05-2016
Stayed at the St Regis for my first visit to Moscow, you feel the history in this hotel, very nice and spaced rooms with butler services. The breakfast is very special and rich, every day i would see either the F&B manager or her assistant going through the tables to make sure everything is OK, which was very good of them and professional. Every time I visit Moscow I pass by for a cup of tea at the lobby.
from London, United Kingdom
Submitted on 01-06-2016
We've recently stayed in the hotel for four nights and despite some positives were overall disappointed by our experience. To start with the positives - the location is great for visiting major sites, the breakfast, while not comparable with what you'd get in similar Asian hotels, is reasonably good with rather efficient service and nice local touches, the spa and pool are not overwhelming but good enough for a city hotel. Unfortunately for us the negatives related to our suite and service out... Read more
from Paris
Submitted on 04-06-2016
Good hotel. Good service. Big rooms. Very clean. Quite modern. However a fancy bar is clearly missing and you can't stop the AC fan which is quite noisy. Feels like you sleeping in an Airbus!! But otherwise it's a good hotel. Well located 5mn walk from Red Square
Submitted on 10-06-2016
Attended a conference fort time in Moscow and stayed at St. Regis as recommended by Trip Advisor as I had two options too. Check in was very smooth and receptionist was very friendly and professional. I booked an Astor Suite and it was an amazing suite with high roof. The hotel is in the Centre of Moscow. The staff are very helpful and supportive. Buttler service was provided along with the suite. I would recommend a room overlooking inside of the hotel and not a one on the street as it will be... Read more
from Luxembourg City, Luxembourg
Submitted on 21-06-2016
The staff members are all nice and smiling. The room was pretty and well equipped, including a complementary ironing service, which is ideal for business or events. The breakfast was lovely! Improvement point : we had to call the reception to fix a number or small issues.
from Bradenton
Submitted on 23-06-2016
Hotel is every bit a 5 star hotel. The room was well appointed, service impeccable, and the staff spoke excellent English. Breakfast in the restaurant was fit for a Tsar. Cost in USD made this stay very affordable. This was my second trip to Moscow and I will definitely stay here again.
from Asia
Submitted on 24-06-2016
We stayed here for 5 nights in our first visit to Moscow , the room is large enough to hold an adult extra bed, towels changes two time a day with at least 8 bottles of water in our room at all time. Breakfast is serve in the Italian restaurant every morning with lots of selection and fresh squeeze juice. Less than 10mins walk to Red Square and a Metro station located next to the hotel. There are an excellent burger and steak restaurant right next to the hotel , food there are great and reasonab... Read more
from Los Angeles, California
Submitted on 24-06-2016
Hotel was very pretty and luxurious. Our room was big, the shower was super spacious, with a great rainfall showerhead and a nice tub. Bed was very comfy. Love the one touch light switches and all the golden tone accents. Side table with built in night light was a nice touch. Got our own butler, which is basically a person that shows you all the in room features, explains hotel amenities, also in charge to bring you complimentary tea 24hrs. Staff was friendly and spoke great English. Location... Read more
from San Francisco, California
Submitted on 26-06-2016
We stayed here in June and something was definitely off! The check in was friendly, but immediately we had some issues: we were in two connecting rooms with our teens, and right away the handle in their shower fell off, two nails fell out of the shower door, and they found some trash (Subway wrappers and soda) leftover from a previous guest in the side table drawer! Yes, a butler came and introduced herself, but in the four mornings we stayed there and asked for coffee to be delivered, it almost... Read more
from Singapore, Singapore
Submitted on 03-07-2016
Rooms were large and spacious. However very hot during summer, the room's air conditioning did not provide enough air circulation and at night it was rather hot and stuffy. But what i like was their 24/7 'hotline/sms' system where you could ask them anything when you were out, from directions to transactions.
from New York, New York, United States
Submitted on 06-07-2016
I chose this hotel to propose to my, now, wife. Concierge was extremely helpful to schedule everything (from the dancers to the photgraphers). When we were there the hotel just opened (May 2013) and it was a Kempinski. We got a splendid One bedroom suite with a view on the KGB square. We had a vodka degustation during our stay which was amazing. Great staff, great hotel and good experience. Visiting moscow is a must do.
from United States of America
Submitted on 06-07-2016
We travel a lot and have stayed at many luxury hotels but this is NOT a luxury hotel. at all. Poor A/C (Air conditioner service). Didn't sleep because was so hot in our room. No clock, TV remote didn't work. Took 2 days to correct problem. Lot of aggravation. This hotel is far from luxury. To get an adapter to recharge phone is special project involving sign paper. If didn't return charge 2000Rub. The cost of this peace is $2.00 The food at the breakfast was cold. Had problem with some staff t... Read more
from Fleet, United Kingdom
Submitted on 07-07-2016
The hotel is well positioned, a short walk to Red Square, right on top of a metro station and with a number of reasonably priced restaurants and bars nearby. In general it is well appointed and the staff are helpful. However since I spend 150+ nights a year in hotels (mainly Starwoods), let me be picky. This hotel's culture focusses too much on what I call superficial customer service ... the constant "How were your eggs?", "You will love your room." and so on. That's not a bad thing, but s... Read more
from San Francisco, California
Submitted on 09-07-2016
I've died and gone to heaven. Comfy bed and pillows. When I complained that the room was too hot, they made it cooler. Extraordinary buffet breakfast (caviar and champagne anyone?). Beautiful pool and gym area. And of course, personal butler service which came in handy for last minute dinner reservation changes.
from Moscow, Russia
Submitted on 10-07-2016
As soon as you enter the hotel you immediately get into a enveloping atmosphere of luxury and serenity. You can even feel a very pleasant flavor in the lobby of the hotel. No one is in a hurry here, the time goes very slowly. This is something you can hardly find in the center of Moscow today. We have organized an event in the Rooftop hall and booked a room for one night. The hotel's crew is a truly professional team which strives to do everything to make the client happy. Our special thanks to... Read more
from johannesburg
Submitted on 11-07-2016
This hotel is how you dream of travelling in Russia. Old school style, with magnificent doomed ceiling entrance, thick carpets and a genteel atmosphere. The rooms are spacious with high ceilings and chandeliers, plenty of cupboard space and a butler to bring you tea and coffee, or polish your shoes. The gym and swimming pool were well equipped and made for a pleasant experience. The location could not have been better, you can walk to the ballet, Red square and plenty of restaurant options nearb... Read more
Submitted on 15-07-2016
I have stayed at over 250 hotels across Four Seasons, Starwood and Ritz/Marriott brands over the past 20 years in consulting. After my stay at Moscow St Regis in July 2016 I put this hotel in the top 3. The property is on par with luxury of a Four Seasons George V. The service on par with Tokyo Okyra hotel. My wife and I had the pleasure to stay 5 nights at Moscow St Regis in July 2016. The property has the look and feel of a 19th century palace. The service was impeccable with English speaking... Read more
from Prague, Czech Republic
Submitted on 20-07-2016
We were enjoing every minute of our stay. The staff is very friendly yet professional, the rooms are stylish and big. Spa open 24/7, the breakfast has a great choice of local and international cuisine.3 minutes to walk to the Kremlin.
Submitted on 20-07-2016
This hotel is just lovely! The lobby is beautiful, rooms are comfortable and well appointed tho the light switches were tricky. The pool is a serene spa- relaxing. The buffet breakfast is fresh, delicious and extensive. Red square is a 5 minute walk away-take the pedestrian street a 1/2 block from the hotel. Safe and amazing at night!
from Boston, Massachusetts
Submitted on 22-07-2016
We spent 6 great nights at the St Regis in July 2016. The hotel is located about 10 minutes walk from Red Square along a nice pedestrian street. We visited some of the other top hotels (Four Seasons, Metropole, Park Hyatt) and liked our location the best. There is currently a lot of road construction in the center of Moscow and the St Regis is not impacted by the construction-- unlike other hotels. Our room was large, extremely clean and comfortable. It looked out on an interior courtyard--... Read more
from Washington DC, District of Columbia, USA
Submitted on 25-07-2016
The Sheraton St Regis Hotel is an excellent place to stay, very elegant and has great service. They provide a Whatsapp number so you can request any service or reservation even if you are not at the hotel. The breakfast brunch included as part of your stay is wonderful. The 24hrs cover pool is a plus together in some exercise at any hour of the day, including the exercise room. The spa provides great services and they will be adding a hair salon by years end. The location is also very conveni... Read more
from Los Angeles, California
Submitted on 25-07-2016
I spent four nights at the St Regis in Moscow. The hotel has a great location just off a pedrestrain walk street that leads to Red Square. The lobby is very grand and it like the rest of the hotel has a lot of gold, mirrors and crystal . When in Moscow .... fun to live like a czar. We had a great room overlooking the former KGB HQ and above the Metro station. Despite all the activity outside, the room the perfectly quiet. The St Regis butter service was great, especially the frequent co... Read more
from Ball Bay, Australia
Submitted on 25-07-2016
Just luxury, breakfast is to die for, lovely helpful staff nothing is too much trouble, staying again for 2 nights shortly, perfect position to red square, will try the gym and pool next time, elegance.
Submitted on 27-07-2016
Was here for the weekend. Great to be in hotel where staff recognizes you and greets you personally each time you come in. They were accommodating in every way. The room was beautiful and clean . The location is great 5 minute walk to Kremlin and red square. For those that are Shabbos observant they provide mechanical non electric keys. All in all a great experience and highly recommended.
from Cambridge
Submitted on 30-07-2016
This is, I believe, an American-owned chain hotel, part of a luxury group that includes Sheratons and Meridiens. This should give an idea of the level of service and price to expect. The Nikolskaya is situated on Lubyanka Square, directly over the metro station and at the top of a pedestrian street, dotted with cafes, restaurants and boutiques, which leads down to GUM and Red Square. Its location is, therefore, perfect. You can walk to the Kremlin, the Bolshoi, St Basil's. The decor is suitably ... Read more
from Connecticut
Submitted on 03-08-2016
My wife and I spent a night here. It is in a great location - it takes about a 10 minute walk to get to the Red Square - and the service is very nice and friendly. You get a butler who will address any of your personal needs. The hotel was opened only 2 years ago, so all the room interiors are squeaky clean (and done in the traditional St Regis classic style). The amenities are good as well. The breakfast at the A Tavola restaurant on their premises is superb as well. Overall, I highly re... Read more
from Rotterdam, The Netherlands
Submitted on 03-08-2016
We got to the hotel and were upgraded to the astor suite... Such a fine huge room, great service, all looking perfect.... The pool is also very beautiful.... The location is next to lljublanka metro so easy travelling....We were impressed!
from Tucson, Arizona
Submitted on 06-08-2016
For those who think Moscow is the Moscow of the gray days of communism you are in for a big surprise. Moscow is a thriving capitalist city with all the trimmings of a great European capital. The St. Regis was simply divine. The rooms were lovely, the included breakfast spectacular and the location -- a short walk to Red Square -- could not be better.
from Zagreb, Croatia
Submitted on 06-08-2016
The hotel as much as I understood is a former Kempinski which explains the decour which is more in line with the older Ritz hotels. Staff friendly and speedy. The foyer bar and resting area is cosy and great for business conversations and chats. Very near the prime attractions (read Red Square), metro next door if one needs it, Bolshoi is a walk away, prime stores and Gum are all within a walking distance. If you have a bigger delegation as we did there are other nice hotels in the area to suit ... Read more
from Tokyo
Submitted on 06-08-2016
Beautiful property, nicely kept, centrally located downtown Moscow. Rooms are clean and comfortable. Washroom was impeccable. The staff is friendly and eager to serve. Ideal hotel for the business traveler. Club sandwich is a must. Breakfast buffet is plentiful. Very good experience and overall ideal to recuperate after a hectic day in Moscow.
from Milford CT
Submitted on 06-08-2016
I must say that the staff at this hotel is well trained and goes above and beyond to quests fee welcome. The hotel itself is located a few minutes walk from Red Square and the in house facilities are top notch, but I was most impressed by the staff. Everyone has a smile and a hello. Upon arrival the bellman even helped me navigate the ATM. We returned to our room the first day to find a note saying they were unable to enter our room to clean. Since we had more than enough towels etc. I did nothi... Read more
from Singapore, null, Singapore
Submitted on 06-08-2016
This was the first time I stayed at a St Regis, and it certainly won't be my last. Amazing service, right from the airport pickup at Moscow. Shoutout to their WhatsApp butler service. I asked for Thai fried rice at 430 am; and Guess what, they made every effort to understand what it is I wanted and they cooked up a pretty decent Thai fried rice that early in the morning! They made restaurant reservations, and even gave me recommendations on where to eat etc. Overall, smooth stay, and great r... Read more
from Staffordshire
Submitted on 11-08-2016
Every aspect of our three night stay was perfect, from being met on the platform at the station on our arrival, to being taken to another station for our departure. On arrival at the hotel we were many hours before normal check in time, but after a leisurely coffee in the elegant lounge area, our rooms were ready, enabling us to freshen up before enjoying a full day in Moscow. The staff were all excellent and very friendly - better than in similar hotels we've stayed at in Western Capitals - and... Read more
from Ottawa
Submitted on 14-08-2016
A wonderful hotel to staying for sheer luxury at an affordable price. Our room was extravagant, luxurious and generously sized - it included a powder room, full bath, sitting and office area in addition to the generous bedroom. Great bed and linens completed the room to perfection.
from Chennai (Madras), India
Submitted on 15-08-2016
I recently stayed at st Regis hotel Moscow. To start with the check in process was very smooth. I was welcomed by friendly staff. Check in was quick. First impression was room was grand. Room was tidy n well kept. Mini bar decently stocked. I ordered room service and received really tasty food. My only complaint about the hotel was the shower water was just luke warm. The check out process was smooth as well. Would recommend this hotel any day.
from Gurgaon, India
Submitted on 16-08-2016
We stayed at St. Regis for 3 nights last week. One of the most beautiful hotels and rooms I have ever stayed in. The hotel is most convenient ply located right next to Lubyanka metro station and 2 min walk from red square area. The rooms are big, beautiful and luxurious. The staff is so pleasant, helpful and amazing. They really helped up with local recommendations, currency exchange, taxi bookings etc. They speak English very well so we could get all the guidance from them before venturing out ... Read more
Submitted on 29-08-2016
Had the chance to visit Moscow, with my family . We stayed in St Régis hotel. Perfect location, nice hotel, very welcoming staff. The lobby ambiance is wonderful woth its nice smell. But the concierge service was very bad. I advice this hotel for its confort And the best location. Few minutes walk from the red square And the Kremlin .
Submitted on 30-08-2016
To start with, perfect location!! Next to Red Square, GUM, Bolshoy Theatre. Service - 10 Swimming pool and spa area - great! Kids friendly We stayed in this hotel for New year of 2016, enjoyed a lot our stay!
from Melbourne, Australia
Submitted on 03-09-2016
The St Regis a brilliant hotel in a fantastic central location. We spent 4 nights in the hotel and loved it. The staff were excellent and attentive, we received an upgrade room which was very nice and the breakfast was exceptional with the quality of food and the very attentive and professional staff. This hotel deserves the 5 star rating and will recommend to family and friends planning to visit Moscow, thank you St Regis!
Submitted on 07-09-2016
There is something very off about this hotel. It should be stripped of the St. Regis name. We left after a few hours because the hotel could not provide a functional room after 3 tries. 1) first room had large buckle in carpet my mother tripped over, 2) second room had broken window and the heater did not work, 3) third room was next to a exercise class studio and it was so loud in the room. Not until we went to reception to say we were leaning did a manager appear. I had called and asked to... Read more
from Tel Aviv, Israel
Submitted on 07-09-2016
Best location good service Don't listen to people for money Chang do it only in the bank and travel with gat taxi good organized Take information and tickets from hotel a good service Around the hotel very good meat Restorant By the name No fish.
Submitted on 13-09-2016
This hotel is only ten minutes walk from the red square and located downtown.The rooms are great and luxurious. The staff is very polite and helpful. Inside is a great Italian restaurant worth visiting.My overall experience is positive. The only thing missing is a coffee machine in your room. I would suggest to place one in every room. I recommend this hotel if you want to stay downtown Moscow.
from Taipei, Taiwan
Submitted on 22-09-2016
Great location! Near red square, shopping district, and several monuments within walking distance. Guestroom was really elegantly-designed and spacious. What did amaze me was their butler service - purchasing front-row circuit ticket for me in advance, preparing welcome gift in my guestroom before my arrival, and leading me in person to know more about their hotel facilities were warm-hearted service I felt during my stay at this hotel. Highly recommended.
from sao paulo, brazil
Submitted on 26-09-2016
We never expected to experience what happened to us there. Their heating system was simply not working. Their solution, after insisting at least four times, was to give us a portable small heater, that was absolutely substandard and almost useless. We solved the problem with additional covers and thick clothing. Absolutely outrageous. They should be ashamed of it. Avoid this hotel, or at least ask carefully about their infrastructure.
from Tupelo, Mississippi
Submitted on 28-09-2016
The service, room, and surroundings were perfect. It is just down from Red Square and the Kremlin, and across from the former KGB building. It was also close to shopping and dining. The hotel itself is beautiful, and the staff very attentive.
Submitted on 02-10-2016
I stayed at the St Regis Moscow Nikolskaya for 2 nights back in February and I did not wanted to leave at the end of my stay. It was a great experience. The hotel is located in the very center of Moscow, 2-3 metro stations from the Leningradskyy train station ( train to and from Saint Petersburg), 3 min by foot of the Red Square just 2 steps away from the metro Station Lubyanka and in front of the (in)famous KGB headquarters. The room was a deluxe room for 2, very spacious, calm and well deco... Read more
Submitted on 11-10-2016
Stayed here for 3 days. Definitely one of the best we have stayed at, outside the US Amazing location, a stones throw from the Kremlin, literally in the middle of Moscow. Just across the street from the old KGB headquarters. Large modern spacious room. Large bed and comfortable too. Well appointed. More than enough electric outlets. Super bathroom. Friendly helpful staff most of whom spoke English. Breakfast buffet was more than adequate. Concierge was very helpful and knowledgeable as were... Read more
from Chicago, Illinois
Submitted on 18-10-2016
The St Regis is in the center of Moscow with a short walk to Red Square and lots of entertainment options around - bars cafes restaurants. The staff speaks English and are on point in regards to service, professionalism etc. The room are decorated traditional classy style which is fine with me. The gym spa sauna pool are high quality. As with any hotel the minibar is expensive. One or two blocks west on the main street in front there is a nice convenience store below ground level that has all th... Read more
from Zurich, Switzerland
Submitted on 20-10-2016
the hotel has a great location, is beautiful and has serious issues. getting foam out of hte toilet is something i have never before experienced. the total bathroom was under dirty water. the handling of that issue was terrible (i did not get a new room, no excuse, it was not ready although i was told i could go back). when i complained i was told the next time we make it up. so i went again and the result: i felt like sleeping in a Disco, it was after 23 and i asked friendly to turn down the no... Read more
from New York City, New York
Submitted on 04-11-2016
Everyone warned us to expect stoic Russians in Moscow that don??t easily crack a smile. We live in NYC so we kept our expectations low. But from the moment we walked into the St. Regis in Moscow we were greeted with warm welcomes, a unique sense of humor and a genuine interest in making our first time in their city special. Of course you would expect this at a St. Regis. But the staff went beyond the already impeccable attention that St. Regis is known for ?? they were extra special. My wife... Read more
Submitted on 07-11-2016
Have stayed at St. Regis Nikolskaya for 2 nights during one business forum. Amazing in every aspect, best location, great food, luxurious rooms, all possible amenities. Would definitely recommend and will come back!
from Navi Mumbai, India
Submitted on 28-11-2016
Traveled in Oct 16. Overall a very good experience. The rooms are nicely made when it comes to interiors, lighting, furniture, etc. Great breakfast spread. Since we were a big group from India, we had Indian dishes for breakfast apart from the continental ones. Well, they do not offer service like carrying luggage to your rooms. So you carry your own luggage.
from Issy-les-Moulineaux, France
Submitted on 02-12-2016
This hotel is one of the best for me ! First very well located. Red Place and bolchoi walking distance. Second very nice hotel. I like style inside, really comfortable. Third very tasty restaurants and breakfast, nice swimming pool and sauna. I didn t try massage but they also provide it. Fourth first time I see such a service : imagine the wake up call accompagnes few seconds later by a double expresso in your room. They did it. So helpful')) and fifth : excellent service and a what's app addre... Read more