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San Juan Marriott Resort and Stellaris Casino

San Juan, , US (SJU)

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Based on 5615 reviews
Discover the relaxing and comfortable environment at the San Juan Marriott Resort and Stellaris Casino.
Room & Rates
City View - San Juan Marriott Resort and Stellaris Casino - 1

City View


Room Amenities:
  • One King bed or 2 double beds
  • Air conditioning
  • Alarm clock
  • Coffee maker/tea service
  • Full bathroom with hairdryer
  • In Room Safe
  • Iron and Ironing Board
  • Cable/satellite TV
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OP view Rm

Pool View


Room Amenities:
  • Pool View with Balcony
  • One King bed or 2 double beds, mini-fridge
  • 250sqft/23sqm-275/25m
  • Coffee/Tea maker
  • Full bathroom with hairdryer
  • In Room Safe
  • Iron and Ironing Board
  • Cable/satellite TV
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Ocean Front - San Juan Marriott Resort and Stellaris Casino - 2

Ocean Front


Room Amenities:
  • Ocean Front View
  • One King bed or 2 double beds
  • Air conditioning
  • Alarm clock
  • Coffee maker/tea service
  • Full bathroom with hairdrye
  • In Room Safe
  • Iron and Ironing Board
  • Cable/satellite TV
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Ocean View


Room Amenities:
  • Ocean View with Balcony
  • One King bed or 2 Double beds
  • Mini-Fridge
  • Air conditioning
  • Alarm clock
  • Coffee maker/tea service
  • Full bathroom with hairdryer
  • In Room Safe
  • Iron and Ironing Board
  • Cable/satellite TV
Hide room details
San Juan Marriott Resort and Stellaris Casino
1309 Ashford Avenue, San Juan, US 00907

Location

Experience the grand San Juan Marriott Resort and Stellaris Casino in Puerto Rico, offering the best location in San Juan with a picturesque view of tropical sand and the glistening Atlantic Ocean.

Why Stay Here

  • 2 outdoor pools complete with waterslide, whirlpool and swim-up bar
  • The Ocean Club is a private fitness center and exercise room, available 24 hours
  • Nouvelle D` Spa offering Massage Room, Sauna, Manicure and Pedicure Services (additional cost)   
  • 2 outdoor lighted tennis courtsSelf and Valet parking (fee may apply)
  • Meeting Rooms with Ocean View
  • Walking distance to a varity of casual and fine dining, trendy restaurants, shopping and night life.               

Resort Details

The San Juan Marriott Resort and Stellaris Casino is a four-diamond resort that lies along Condado Beach in Puerto Rico. Named Best of The Best for all around quality and service by the Puerto Rico Tourism Company, this resort features unlimited activities and entertainment options, providing guests an exciting and enjoyable stay.

Accommodation Details

 A full room enhancement that will include new drapery, carpet, 47 flat screen televisions, desk chair, balcony furniture, amenity trays, lighting, locks, and airconditioning fixtures. This $8 million investment will create a new room concept featuring contemporary design elements fused with classic luxury for all of our 525 guestrooms and suites. Warm wooden tones will be accented with fresh splashes of color inspired by our tropical location. Local artwork will further define the redesigned guestrooms. The function of the room allows for both business and leisure with multitasking possibilities such as ergonomic desk and chair, Marriott Revive Bedding, oversized TV screen and jack pack. Sandy textured carpeting will provide an indoor experience that resembles the outdoors, while private balconies feature majestic views from every room.

Resort Fee (included when booking) includes the following:

  • In Room Coffee and Tea
  • High Speed Internet Access In Room
  • Wireless Internet Access In Public Areas
  • 30 Minutes Free Internet Use At The Business Center `Based On Availability`
  • Local Calls Within The Metropolitan Area
  • Free Access To 1- 800 Numbers
  • US and PR Long Distance Calls
  • Boarding Pass Printing Station
  • One Breakfast Buffet at 50% off with purchase of one Buffet at regular price in La Vista Restaurant
  • Beach Chairs, Towels And Umbrellas `Based On Availability`

Restaurants, Lounges & Bars

Experience creative cuisines offered at one of the resort`s delicious dining choices. Ristorante Tuscany offers authentic Northern Italian specialties, La Vista Latin Bar and Grill offers 3 meals a day. Try La Isla Beach Bar and Grill for lunch and Wan Chai Noodle Bar for dinner and the hotel also features the best buffet in town.

Entertainment & Activities

Just to name a few:

  • Hiking
  • Horseback Riding
  • Kayaking
  • Sailing
  • Scuba Diving 
  • Snorkeling

Nearby

The resort is centrally located to several Puerto Rican attractions, including:

  • The Bacardi Rum Distillery
  • The Fortifications of El Morro and San Cristobal
  • The El Yunque Rainforest

AMENITIES:
  • Banquet Facility
  • Beachfront
  • Business Center (+)
  • Car Rental Desk (+)
  • Casino (+)
  • Children's Program
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Executive Floor
  • Fitness Facility
  • Game Room (+)
  • Golf (nearby) (+)
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Restaurant
  • Room Service (+)
  • Sauna
  • Secured Parking
  • Spa Services (+)
  • Tennis Courts
  • Water Sports (+)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 5615 reviews
from
Submitted on 25-05-2016
City view king room was very nice enjoyed my stay will definitely be back!! The hotel staff were very hospitable I felt very safe and almost at home. Hotel is located in an area where all needs are very accessible and all activities and amenities are easily obtainable would definitely recommend this hotel
from Slanesville, West Virginia
Submitted on 25-05-2016
We stayed here 6 nights and it was the best hotel stay I have ever had. All the staff were very helpful and nice. The room was extremely spacious and clean. The beach was kept very clean. Loved the breakfast buffet in the restaurant downstairs. I usually have trouble sleeping when I travel but that was not the case here. The bed was very comfortable and I slept very well. Love this hotel.
from Howell, New Jersey
Submitted on 25-05-2016
Staying here right now and up to this point a loyal Marriot reward loyalist. Hotel ok ( rooms dated) but staff ungracious and property so so expensive wanted to get a late check out until 4pm and Janeese (from desk mgr) would completely not accommodate so basically they r losing a Marriot customer because some mgr wouldn't give us a room for two hrs after we spent more than $5,000 for two rooms for six nights (had a third one for 3 nights). Manager not making good business decisions so now th... Read more
from Stafford, Virginia
Submitted on 25-05-2016
We stayed at the San Juan Marriott Resort and Stellaris Casino for two nights before returning to the states. The room was very clean and air conditioning was very comfortable. Bathrooms were very clean and water pressure great (you'd understand if you stayed in the country). Access to the beach is convenient and there are many choices of restaurants within walking distance. Police were visible and we felt pretty comfortable. There is a Starbucks Coffee Shop across the street from the hotel. You... Read more
from Simpsonville, South Carolina
Submitted on 25-05-2016
Awesome resort! Very friendly staff - bartenders went above and beyond. The pool was clean and felt luxurious. The food is expensive, but it is a short walk to great restaurants. The room was clean and the views were amazing. Didn't get to visit the casino, but it liked nice. Convenient Starbucks across the street.
from White, Georgia
Submitted on 05-06-2016
We thought food and drinks were great. Casino was fun and we won! Only negative would be the closeness of other hotels and buildings but I believe that is San Juan. Ocean rough but with a pins colada (they are awesome) we enjoyed! The staff very helpful in finding local restaurants to enjoy. Drinks can be pricey so we went across street to drug store and kept stock in our room.
from Tampa, Florida
Submitted on 05-06-2016
Most of the people staying at this hotel seemed to be families with kids or tour groups. The vibe is busy and active, with the pool area being mainly set up with shallow water for kids. There's a big size and a large very shallow pool. Another shallow pool has a swim-up bar. The beach was very nice, with complimentary beach chairs and umbrellas, and servers bringing drinks. The hotel has several restaurant choices and an active lobby bar. We were there Memorial Day weekend, and there was a... Read more
from Miami Beach, Florida
Submitted on 05-06-2016
The San Juan Marriott Resort and Stellaris Casino served as home base for my tour group for five days. Since this was not the first time my company had chosen to stay at the resort, it is safe to assume the accommodations are of a higher quality. Well-kept rooms offered lovely views of Condado's city-scape, the luxurious pool, and breath-taking beach. It was particularly comforting to slip into one of the provided spa robes after taking an endless, steamy shower. People-watching from the ba... Read more
from Columbia, South Carolina, Usa
Submitted on 05-06-2016
My friends and I stayed in the Vice Presidential Suite and it was great. We visited the bar downstairs several times. Our server, Jael, was awesome and gave us great information about things to do in San Juan.
from Bayonne, New Jersey
Submitted on 06-06-2016
This hotel is beautiful and the staff here are also beautiful. I do not understand why this facility is not listed in the top 3. From the time I checked in and was greeted by Paola the service I received was nothing short of extraordinary and friendly. The hotel's staff make you feel like family and this visit was a perfect ending to a cruise vacation which was extended with a two night stay at the SJ Marriott.
from San Juan, Puerto Rico
Submitted on 20-06-2016
San Juan Marriott is the best place to be if you are looking for a warm and family oriented hotel. We arrived early in the morning and wanted to buy some coffee so we passed by the Coffee Merchant where Nellie and Karla served us with some great latte and a very friendly service. We stopped by the Front Desk and Gamaliel check us in. Unfortunately the room was not ready but Tania and Lissette assisted us in making the arrangements for a room to accommodate my family on this special occasion.... Read more
from Leesburg, Florida
Submitted on 20-06-2016
We stayed here a couple of days prior to boarding a cruise ship. The location is right on the beach, in a good part of town. Lots of good restaurants are within walking distance. We were very pleased with the hotel and even received an upgrade to an ocean view room.
from
Submitted on 20-06-2016
This is a nice, clean hotel with all the amenities that you would expect from name brand hotels. Its location made it easy to go to the local restaurants in the area. It was worth it to get the ocean front view. We called housekeeping fpr extra towels and received them in less than 10 minutes.. Staff are all very helpful and friendly. I had a massage by the pool and was surprised at how good it was. Carlos was very professional and even walked me the office to pay for it. Overall, I am very plea... Read more
from
Submitted on 21-06-2016
Beautiful view from my room 1407 the room was clean the bed super but they had a senior prom one of the nights the ppl next to my room was super loud and they was smoking something that we all know what it was but overall my kids and wife enjoy the stay in the hotel the food was a little to expensive
from Alexandria, Virginia
Submitted on 21-06-2016
I have stayed here twice now, the first time was years ago and it was a bit of a whirlwind before a cruise but when I came to puerto rico again this year, we ended up here again. My sister had booked another hotel but we were not impressed by that place at all and looking online we realized that this place was cheaper with a better location and I knew it was nicer so we switched and we were so happy we did. It was just as nice as ai had remembered and this time I had more time to enjoy the swi... Read more
from Chicago, Illinois
Submitted on 28-06-2016
The hotel over all is great. The staff is very accommodating. The pool and beach are beautiful. All the food from the grill sold by the pool is delicious.The latin buffet grill is delicious as well. I wish there was a larger vegetable selection and there were crab folks for the snow crab legs. The salsa classes with Sabrina were great. She was very skilled and worked with everyone, The hotel stand out would be Gama the front desk clerk. He always had a smile on his face. He answered all que... Read more
from Grasonville, Maryland
Submitted on 29-06-2016
We enjoyed our 5 day stay here. The entire hotel was beautiful and well-cared for. Every staff member we encountered was friendly and helpful. We went to the pool, the beach, the health club and spa, the casino and the restaurants-all were top-notch! Yes, we paid top dollar for this stay, but I do feel we got our money's worth. We were steps away from many great places to eat and drink at. I hope we will be back there soon, I miss it already!
from
Submitted on 29-06-2016
We enjoyed our stay at the San Juan Marriott. It has a beautiful sandy beach and is centrally located near many shops and restaurants as well as a Walgreens and a CVS. Old San Juan is just a 20 minute taxi ride away ($21 for three of us). I would recommend forgoing the expensive tours to Old San Juan and instead taking a taxi after getting a map from the concierge who can point out interesting places to visit. This saved us about $150. We had a corner Executive suite room on the 3 floor in th... Read more
from Janesville, Wisconsin
Submitted on 01-07-2016
CONS: Booked 2 months in advance for corner room with 2 queens. Arrived and said they were all booked. "Upgraded" me to a king suite which turned out to be a handicap room. This means a large part of the "extra" space of a suite is taken up by a huge bathroom. Had the king bed and a sofa bed. My two sons are both 6 feet and over 200. One ended up sleeping on the floor. I also had to ask repeatedly for extra blankets and pillows for the sofa bed. The refrigerator smelled like a dead a... Read more
from Leominster, Massachusetts
Submitted on 02-07-2016
This hotel is awesome quite,fun and just what my family needed after the year we had. We spent ten days here I made lots of money at the casino and my kids love the pool and beach as well. Even the guest staying here are friendly. I would diffinity stay here again and again.
from new jersey, usa
Submitted on 04-07-2016
I have only good things to say about my stay here. The staff at this resort gets the true meaning of customer service. I've traveled to many countries. I can say without hesitation that the staff at this resort is top notch and made us feel like they were glad to be of service to us. I will definitely return. The oceanfront view is breathtaking. I mentioned to the front desk staff that we were celebrating my friends birthday. A little while after we checked in, he received a beautiful win... Read more
from Huntingtown, Maryland
Submitted on 04-07-2016
This is the hotel to stay at. Great location and an wonderful staff. The hotel is very clean and updated. Every where you go the staff makes you feel welcomed.We stayed for 7 nights and loved it.It's right on the beach with beach umbrellas and chairs that the men working it will set up for you , they are very helpful, James was very kind. You also have server's that will take your order and bring it to you, Jacquline was amazing and very sweet. I would recommend this hotel for all as its great ... Read more
from
Submitted on 04-07-2016
My husband and I love the Stellaris! We're staying there the night before our upcoming cruise and again next November before our cruise, which will be our fourth pre-cruise stay at this hotel. We've never had an issue with this hotel or its staff. Rooms are clean, staff is friendly and attentive and the view is spectacular. I couldn't imagine staying anywhere else. I couldn't imagine starting our vacations/anniversary celebrations from San Juan at any other place <3
from
Submitted on 04-07-2016
We enjoyed our week long stay at this resort. The staff from the front door, to the reception desk, to the beach were all so pleasant, accommodating, and willing to help in any way during our stay. We booked a "corner" ocean front room. We were placed on the 5th floor in the Cabana part of the building (which seemed to be the older part of the building). The "corner" ocean front room is not what it appeared to be in the pictures when booking online. The picture when booking depicted a wrap aroun... Read more
from
Submitted on 05-07-2016
Came here with my family and we loved it! Beach right outside, swim up bar! Rooms were very clean the facility is spotless! The hospitality was the best ever! Always said Good Morning/Afternoon and a simple hello. They were really friendly and you can tell they really enjoyed working there. The tour guide desk very informative. I had the pleasure to meet Glennmarie. She def knew her way around Puerto Rico. She gave great tips and great recommendations!! She was super friendly!!! So happy we list... Read more
from Oklahoma City, Oklahoma, United States
Submitted on 08-07-2016
We visited the Casin twice and the black jack dealers were SO friendly. Really made us have a great time and enjoy ourselves. Mimosas were great for being free. Also the lobby in the hotel is beautiful. Would definitely come back and visit this place, if not for Omar alone! He was the friendliest
from NYC
Submitted on 08-07-2016
Full service hotel with great beach access, spectacular views and great dining choices. The staff is wonderful and very attentive! I needed a new iron and the a/c repaired and had both done within 25 minutes. The bed was comfortable, although the mattresses could be replaced. The room is spotless and housekeeping is outstanding! While it may not be a new hotel, you have to look hard to realize it. I would definitely stay here again.
from Baytown, Texas
Submitted on 08-07-2016
Rooms - Good rooms overlooking the beach, we had a suite, rm 2016, which was a corner room with balcony on 2 sides. Great views of the beach and water. Separate bedroom made it nice with 1 child on sleeper sofa. Pool - Great pool with jacuzzi tub. Teens enjoyed the pool and beach the whole time and didn't want to go anywhere else! Restaurants - The resort has a restaurant " LA Vista". Had dinner buffet one evening, food was very good. We ate there on Thurs nite when it was Puerto Rica... Read more
from
Submitted on 08-07-2016
Great experience. Amazing staff. Clean room. Beach has great waves. You can rent go pros for free which is a nice touch when going on excursions. Check in wasn't till 3pm but got to the hotel at noon and they let us check in at that time. This was very convenient and was a great help to us.
from
Submitted on 09-07-2016
We paid for our resort for a day online and when we got there we were greeted by friendly staff and beautiful grounds. They gave us two vouchers for 20 dollars which I thought was very generous ! We spent the whole day basking at the beach and swimming in the pool. We ended up eating lunch at their restaurant and it was delicious ! The bartender was nice and funny and very attentive. Drinks were delicious and worth what the prices were. Next time we come back to Puerto Rico we will defiantly be... Read more
from Austin, Texas
Submitted on 10-07-2016
I came to visit this property because of their pool slide for an upcoming trip to SJU with my grandson. For the past 3 or 4 years our regular hotel was the Ritz in Isla Verde. I was very impressed with the lobby upon walking in. It was after 1am when I arrived from my flight. Upon check in Ama was the best. She gave me several room options to choose from & I decided to let her choose. She was correct. She placed me in a king direct oceanfront. My room was really clean, nice shower/bath... Read more
from
Submitted on 11-07-2016
We stayed as couples in 2 separate rooms that joins .our room had a smell like wet carpet the other couples room didn't smell. other then the smell the room was nice .another thing 20 a day parking even if u have a room with them ,no cash everything was charged to the room .the food on the strip was OK but high priced we went to the other side of island (anasco) an I paid a fraction of what I'd did in San Juan an food was more tastier (more love) we stayed 5 days an it was a good stay . If u r... Read more
from Bridgeport, Connecticut
Submitted on 11-07-2016
We stayed for a few days here at the Marriott and my boyfriend and I had a great stay. Beach is beautiful and we could see it from our room. Pool area was clean and bar was great! The restaurant in the hotel was a bit expensive and the buffet but that's expected. Great staff and service, we'd stay again and again !
from Lafayette, Louisiana, United States
Submitted on 14-07-2016
We should have had a whole day here but after flight delays just made it in at nightfall. The hotel staff and hotel was fantastic. The pool area is incredible and beach was just grand. We will return to get to enjoy all of the amenities. For a ten hour stay only we did really enjoy the premises. The gelato shop just outside is excellent and can be charged to room bill. There is an ATM in the lobby near the casino. A note on airport cabbies, they seem to be cash only unlike stateside. It is $18-2... Read more
from Richmond, Virginia
Submitted on 14-07-2016
Nice hotel with attentive staff. My room had seen better days and could use some updating. It rained both days I was there so I did not get to experience the beach. My room was clean. I did not use the casino or dine on the property so I can't comment on that. It was centrally located and I walked to several restaurants to dine. Concierge was great and recommended great places to dine.
from Houston, Texas, United States
Submitted on 15-07-2016
Just wrapping up another visit to the Marriott, and had a great experience once again. If you have time for a massage, go with Giovanni - great technique left me feeling more relaxed than I have in ages.
from Godley, Texas
Submitted on 16-07-2016
I've been to this hotel many times; however, it has been nearly eight years since my last visit. It was great then and it is great now. So many wonderful things about this place that I do not know where to start. My check-in was flawless, as I am a Marriott Rewards member and did the pre check-in with their app. My keys were ready when I got there. Room was in the Cabana area and was great. Had a wonderful room overlooking the pool and the water. Very relaxing. Staff was amazing and help... Read more
from Chicago,IL
Submitted on 16-07-2016
Beautiful beach- soft rolling waves, clear water, soft sand right off the back of this hotel. Enjoyed this the most from our 3 night stay here. The pools were a bit crowded especially by the pool bar, very shallow and seemed a little too warm to my liking. The room we had was very small, although we did have a nice view overlooking the pool and beach beyond. Beds were horrible. Seemed like 2 full size beds and were hard as plywood. Really did not sleep well at all. Bathroom small as well. I ... Read more
from Texas
Submitted on 18-07-2016
This was a great place to stay with our family before a cruise. The room was large and very clean. We had a beautiful view of the beach and spent a lot of time on our balcony. The staff were very friendly and went out of their way to accommodate any request we made. The pools were beautiful and kid friendly, but also had a swim up bar! I would highly recommend this hotel in San Juan.
from Charlotte, North Carolina, United States
Submitted on 19-07-2016
Nicole Jimenez welcomed my family and I with open arms. This was our first time in Puerto Rico and We didn't know what to expect. The room itself was clean and spacious. The location was perfect and close to a lot of things with a great ocean view. The service was top notch. I highly recommend this hotel.
from Bethel, Connecticut, United States
Submitted on 20-07-2016
We brought our 2 kids here to just "get away from it all"... And it's working! The resort is very welcoming and the beach is gorgeous beyond words! The staff goes above and beyond to greet you and say hello. Anything you need is handled quickly and efficiently from the front desk to concierge, even the Hertz rental desk. Our room is very clean and the balcony has been used more than anything else! With a view like Condado Beach, how could it get better?? We have eaten at several local restaurant... Read more
from Wichita
Submitted on 20-07-2016
My husband and I were at the Marriott Stellaris April of this year for our 7th visit. We arrive 3 days before our southern Caribbean cruise out of San Juan. We always stay at our one and only hotel, the "Marriott Stellaris." Our first time to the Stellaris was 2009 for our very first cruise out of San Juan. We love San Juan and the Marriott Stellaris so much we are going back in September just to hang out, relax and enjoy the Marriott. I've written a couple previous reviews on the Marr... Read more
from Long Island, New York
Submitted on 22-07-2016
Third time to San Juan, first time at this hotel; ended up upgrading to a Cosmopolitan Suite because the king bed/balcony/ocean view room was so small we could barely roll our suitcases into the room. We absolutely LOVED the suite (for an additional $130 per night we should). It was a corner room and was extremely comfortable. Mariacarmen helped us, she was adorable and very helpful. The beach is great - Jeffrey was awesome. Always friendly and smiling. The pools are nice although only two... Read more
from Charlotte, North Carolina
Submitted on 23-07-2016
Traveled in June for my 30th birthday, what a great location. Close enough to walk and find plenty of locations to eat. Never had one meal at the hotel, according to everyone's reviews food was high and not tasty. Booked ocean front room with king bed and room was REALLY small and bathroom was tight, 2 people can not fit in at one time and you have to stand on the side of the toilet to close the door, but we made due. The hotel staff did decorate for my birthday and that meant the world to me. T... Read more
from Washington DC, District of Columbia
Submitted on 23-07-2016
Had a nonstop flight and short transfer to the hotel. Lots to do. First stop was the wellness spa! Had a Tailored to You massage which was an hour of bliss! Eva was the BOMB! I went back my last day and received a body polish (Eva again). which helped with my circulation before my flight. I took advantage of the daily specials. She was excellent. Very attentive. Relaxing, tranquil, and peaceful atmosphere. Esther and Rhona were quite helpful with lovely attitudes. Beautiful scenery. Lovely ... Read more
from Brigantine, New Jersey
Submitted on 23-07-2016
Hotel is very nice, on the beach and in a nice neighborhood. Friendly staff with excellent recommendations. Rooms clean and have balconies with awesome views. Very quiet. Comfortable beds with excellent variety of feather pillows.Perfect for me. Kids liked the unusual pool layouts. Nice slide too. Swim up bar and excellent buffet breakfast.
from Luquillo, Puerto Rico
Submitted on 27-07-2016
Arrived last week of July.... Fast taxi service 24 hours. Valet & self park + renting cars is available. Check in was fast. Hotel is very cleaned. Loved the lobby area: great atmosphere! Staff very friendly & well customer service oriented. There many places to eat & shop outside the hotel. F&B inside is great: common prices on the food some $$/$$$. Pool & beach area: amazing!! Security staff in all public areas. Tours & activities also available. Rooms clean & very nice. The kids loved the hote... Read more
from smithtown
Submitted on 27-07-2016
Hotel was great! very clean and the staff was amazing very helpful and super friendly could not ask for a better staff good job Marriott!! Pool bar was happening good mix of family's, friends and couples drinks were nice and reasonably priced, wish the music at the pool was pumped a little more but still fun. beach beautiful waves great they also serve you on the beach that was good a lot of locals selling stuff but not over baring but the beach lounge chairs need updating not comfortable at al... Read more
from
Submitted on 27-07-2016
Not sure where to even begin. One of the best vacations I've ever had. The staff was amazing! They were friendly and extremely helpful and accommodating. Jennifer, Pedro, Glenmarie, Jay, Christopher, Lyonel, James, Alejandra, Tony, Rita, Isabel, Aidita @ Hertz. They rolled out the red carpet for us and the great service never stopped! The hotel is perfectly situated and within walking distance of lots of great restaurants and night life. Although you really don't even need to leave the proper... Read more
from Niagara Falls, New York
Submitted on 27-07-2016
Just finishing up our weeks stay at the Marriott San Juan. What a wonderful place. From the location, right in the middle of everything to the beautiful beach and pools. The hotel staff did a great job. I really appreciate the beach staff setting up our beach chairs and umbrella and the guy offering messages on the beach ( not part of the Marriott). All the little things really added up like cookies, sunscreen and fruit water at the pool counter was a nice touch. The trade winds offered a consis... Read more
from
Submitted on 28-07-2016
We just returned from our week stay at the Stellaris. Location is perfect. Beach is probably one of the best in the area. Loved that they set up beach chairs and umbrellas for you. The pools were crowded and often felt like a human stew. My daughter enjoyed the slide. Our room was just a basic room. Oceanview was great, but the room was very musty and everything always felt moist. We had a toilet that ran almost constantly. Asked three times for that to be addressed but wasn't. My husband travel... Read more
from Conyers, Georgia
Submitted on 30-07-2016
The pool is very well laid out and feels like a tropical paradise. Step off of the pool deck and down a small set of steps and you are on the beach. Be sure to wear some shoes on the beach because the sand is very hot. The staff of the Marriot is very happy to help you with any questions. I would stay here again next time I am in the area.
from
Submitted on 30-07-2016
Went here for my birthday with a friend - great location and value. Room had great view and was not even ocean side. People were nice , beach was lovely. The elevator smelled a little weird and I don't gamble so I didn't really understand how the casino worked. We took a fun tour from this hotel to the rainforest and went on a cool hike - and yes it is a rainforest and it does rain so wear clothes you don't mind getting wet or your bathing suit. Old San Juan is awesome and make sure you eat som... Read more
from New York City, New York
Submitted on 30-07-2016
Recently visited San Juan on a business trip and stayed at the Marriot,customer service is excellent, not only at the FD but everywhere you go, there is someone always willing to help, my room had a balcony overlooking the beach and was clean and well taken care daily,bathroon was on the tiny side, but not a big deal! Had breakfast on the tiny bar in the Lobby, they have all you need ,from coffee to sandwiches or croissants, if you want something more complete you can try the buffet in the base... Read more
from
Submitted on 30-07-2016
Came here with my wife for our anniversary. Stayed 5 nights and lived every minute of it. The property is amazing and the staff are absolutely the best! Food was awesome. Night time activities were amazing. Pool was great during the day and ocean was spectacular as well. We were waiting on hand and foot while we were here and treated like royalty. My favorite vacation we have ever taken! We picked this hotel at random, but felt comfortable because it was a Marriott. We couldn't have made a... Read more
from
Submitted on 31-07-2016
We stayed the day of our wedding. We had a suite in the penthouse floor. That room was amazing. It had a living room area with a kitchenette and a dining room, the room was very nice and the bed was so comfortable. The bathroom had a jacuzzi. The room had a huge balcony with a superb view. The hotel is beautiful. It was the perfect starting for our honeymoon.
from Alexandria
Submitted on 02-08-2016
Staying at the Marriott for work. The hotel is in a great location and service is spectacular. Rooms are nice but dated and smell a tad of mildew but that is to be expected I guess given the location. The restaurant, la vista is the best! The buffet is incredible and my servers have been fantastic. So far I've had Kevin for dinner and Diana and Angelo for breakfast. Diana keeps your glasses full with mimosas and let's you hear the bottle pop so you know you aren't getting some flat bubbly. Kevin... Read more
from Beaufort, South Carolina
Submitted on 03-08-2016
This hotel is in a good location for walking. Their are many restaurants and shops close by. The beach is wonderful for relaxing and the pools are a good place to swim without salt water. We found our room to be clean and the bed quite comfortable. We will stay here again.
from Hyderabad, India
Submitted on 03-08-2016
Loved the stay there. Had a good Ocean view room which was great! More than anything the location of the hotel is amazing as Condado is quite a happening place (at any time of the day/night). Clean property with a good beach and the casino was fun too. I also liked the staff who were quite friendly and helpful!
from Tampa
Submitted on 03-08-2016
This hotel is in the middle of club central in the Condado section of San Juan. The hotel is luxurious, the staff tries hard to satisfy your needs, right on the beach, casino, numerous restaurants around it, huge swimming pool with nightly entertainment both american and salsa music. Its lively and high energy. The restaurant food is great but pricey. If you are looking for a lively getaway this does the trick 100% TIP: the front desk will give you, as many as you want, free cold bottles of... Read more
from Georgia
Submitted on 03-08-2016
Nice resort, wonderful pool and beautiful view from our ocean front balcony. The room had a bit of a mildew smell after we told the front desk they brought a dehumidifier to the room and it made a world of difference. First day out to the beach we locked our key and ID in the room, went to front desk with no ID to get a key to our room and the girl at the desk said she would send security up to open the door and we could show ID to security to make sure we were going into the correct room, luc... Read more
from
Submitted on 06-08-2016
Ibet Front Desk Manager, thank you so much for taking care of us the way you only know. Anthony from the Black Jack tables thank you had a blast learning with you. Isabel from the pool area, wow, such sweetheart. Loved staying with you all, Marriott does it best!
from Jacksonville, Florida
Submitted on 06-08-2016
Great staff, great location and great facilities; kudos to Esther, Giovanni and Eva at Ocean Club; definitely returning; try the delicious breakfast buffet at La Vista restaurant; or the Friday barbecue buffet; ten minutes drive to Old San Juan; live music every night
from Central PA
Submitted on 06-08-2016
Loved our stay at this hotel! The staff was wonderful and the beach/pool area was fabulous for a relaxing getaway. We enjoyed the salsa bands in the lobby lounge each night. Loved the walking distance to many local restaurants. Would definitely stay again!!
from Massillon, Ohio
Submitted on 07-08-2016
The building and amenities are nice enough - nothing extraordinary, but acceptable ( though not nearly as nice as they pictures look in the website). Food and drink are very expensive, but that's not a huge surprise at a vacation resort. The primary reason for my reading is their unethical booking practice. I booked a room for my family months ago. I asked for an oceanfront room with two beds. I also indicated that we had 3 children. They told us that this was no problem and that they would be ... Read more
from
Submitted on 07-08-2016
Our Experience: The staff is amazingly helpful. Glenmarie at the concierge desk gave us honest advice on what to do and what to avoid. We especially enjoyed the friendly staff in the spa/gym/wellness center (shoutout to Jose and Giovanni for the amazing massages and Esther for the amazing customer service). We also had a lot of fun at the blackjack tables--all of the dealers are fun and interactive. Location/Amentities: There are tons of restaurants within walking distance west of the hotel. ... Read more
from Cumberland, Rhode Island
Submitted on 10-08-2016
I stayed at this hotel with my husband for the weekend as a quick getaway without our 2 year old. The hotel was very busy and it is the place to be if you want to be in the mix with lots of people. There is a party every night in their lounge with live music at night. And the pool area is great for kids if you have some and there is a swim up bar for the adults with a TV. The beach is very nice and their are complimentary chairs and umbrellas. However when we were there the current was very stro... Read more
from Cusco Region, Peru
Submitted on 10-08-2016
We stayed at the San Juan Marriott Resort this past Friday Aug. 5 to Tuesday Aug, 9, 2016. We had two rooms for a party of four. I must say that I have stalled in Marriot hotels all over the word: Miami, Lima, Boston, Chicago, New York, Aruba, Curacao, Europe, etc., and our stayed at the San Juan Marriott is probably the worse experience that me and my wife have ever encounter. The hotel's lobby was not a regular nice and quite hotel lobby. They had a discoteque going with very very loud music... Read more
from
Submitted on 10-08-2016
The rooms were outdated; it looks nothing like the pictures on the website. I think the pictures they have are the ones from when the hotel was first opened. Needless to say this property won't get my money again. The parking for the hotel was horrible. you valet, but your car was parked across the street in a separated location. You had to validate your ticket then wait ten or so minutes before you could leave. That particular services needs to be updated.
from West Palm Beach, Florida
Submitted on 10-08-2016
Came to Puerto Rico with friends for my wedding weekend. Booked the Marriott as it is always a safe bet as we are only in San Juan for 2 days before heading o the other side of the island. The check in started as any check in greater with friendly staff who checked in me in for our 3 rooms. Jennifer at the front desk was so nice sweet and welcoming. She went above and beyond and upgraded us as wedding gift. After we checked in we decided to head to the hotel bare for a drink and a light snack... Read more
from
Submitted on 10-08-2016
The Marriott provides you a casino, pool with bar (I recommend the piña colada with a shot of dark rum on top), beach, natural tanning, easy transportation to get around town, restaurants, tourism and pub crawls
from Houston, Texas
Submitted on 11-08-2016
We stayed here on our last few days of our honeymoon before heading back to Texas, and it was a beautiful room. Very spacious, and a great view of the ocean. The hotel was surrounded by some really good restaurants that we would walk to. We plan on going back to Puerto Rico and staying there again!
from New York City, New York
Submitted on 11-08-2016
I love this place! The staff are awesome and the resort is great. The location is perfect! You've got many restaurants, Walgreens and CVS down the block. And if you are renting a car, there's street parking a block or two away. Parking rates are a bit high.
from
Submitted on 13-08-2016
The staff were very nice and they helped our family in choosing great eateries. They also made us feel very welcomed and made our experience an even greater one! The casino was pretty nice as well! They served us free drinks while we played on the machines! The pool was not your average and the beach is right behind the hotel, if the pool isn't your style. All of our essentials was pretty much in walking distance. If you thinking about this place, just go ahead and book it!
from Hampton, Virginia
Submitted on 14-08-2016
The Good - The staff were very pleasant, the hotel was clean, the beach area was awesome! The pool could be deeper, but I guess it's standard now to have it at 4'0 feet. Despite the size of the room I enjoyed my stay at Stellaris. CVS was close by as well as Walmart. We rented a car - very good! The Bad - The rooms were truly not what they looked like online; much smaller. The bathroom was not a Marriott bathroom - very tight. The door touched the toilet. The cost of parking was too much 2... Read more
from
Submitted on 17-08-2016
If we returned to Puerto Rico, we may book Marriott again simply because of the invaluablemail service we got! Upon check-in we were given drink tickets and it was a very simple process. The staff by the pool was very attentive and always brought us drinks, picked up trash, etc. And the waiters, particularly at La Vista Latinot Grill & Bar were super. Everyone was friendly ando happy. Aside from this, the hotel is average and not much worth mentioning, especially the food. We noticed non-hotel ... Read more
from Wayne, New Jersey
Submitted on 17-08-2016
Stayed here in an ocean front room with my husband and two teenage sons. Room was clean and adequate. We had two double beds, a sitting chair in the corner, desk and chair, large entertainment center with fridge and flat screen tv. There was a nice sized closet for storage of all our bags. Bathroom was a decent size, large vanity with one sink. The desk has a mirror in front of it so that was very handy when we were all trying to get ready to go out. The balcony was nice with two chairs and the ... Read more
from Palisades Park, New Jersey
Submitted on 17-08-2016
Hotel was great and met all of our expectations. Jaclyn at the front desk made sure all of our needs were met without any hesitations, thank you Jaclyn and wish you the best! Pool/Beach was nice, clean, pleasant and relaxing...No one bothered, there were a few people selling sorbet and hats, which was fine by me. Entertainment/DJ: every night their was a band performing, different kind of music all of the time, which was great. DJ was also good but need to play different kind of music not just... Read more
from Port Orchard, Washington
Submitted on 17-08-2016
This is our 3rd stay at the Marriott in many years. We were in Rincon for a wedding and stayed at the Marriott the night before flying home. The location is right on the beach and there is lots of shopping, resturants and bars all in walking distance. If you stay try to get a room up high facing the beach. The rooms are average size & have good beds. The location is easy access for transfer to the Cruise Lines or back out to the Airport. There is a Casino in the Hotel. The food in the Hotel... Read more
from Stow, Massachusetts
Submitted on 18-08-2016
The hotel is as expected in terms of comfort and rooms, which are nice. The ocean front views are fantastic. The housekeeping staff, Wanda Delgado for example, are doing an excellent job keeping our room ready for us. The tour desk has been very helpful as we booked local sight seeing tours and activities. The concierge desk was great about giving us excellent restaurant choices. The hotel is a short walk from many restaurants and activities. It is also a short cab ride from the old San J... Read more
from Isabela
Submitted on 07-09-2016
Extremely good experience our 13th visit to the Marriott sense 2007 and it is always a pleasant surprise to find out that somehow your staff improve there self over the last time we visited. Every time you guys performance supersedes the previous one. Great Job. See you soon.
from Spring Hill, Florida
Submitted on 07-09-2016
We were in room 1816, overlooking the Atlantic. Wonderful view. Maid service was very good. Meals were a tad expensive, but huge portions (we could have shared). Quality of food ( breakfast and dinner) was very good. Pool was nice, beach very nice. We would do it again. Hertz rentals onsite in the lobby, very convenient, very helpful. Walking distance to many restaurants. Taxi into Old San Juan $15 plus tip (contact Uber for another option)
from Annapolis, Maryland
Submitted on 07-09-2016
We stayed at Marriott Resort and Stellaris Casino and The Ritz Carlton during our trip to San Juan... The Marriott Resort and Stellaris---Great location-close to all of the best restaurants and plenty of shopping. Rooms are standard Marriott rooms and can be a little noisy if you are staying next to a family. The beach is really nice and really good customer service can be found here.
from NYC
Submitted on 07-09-2016
My family and I stayed in this hotel for seven nights late August. It was the best vacation from start to finish for us. Reynaldo Ray was so accommodating to my family. Upgrading us and treating us like royalty. Everything about this hotel is five star. The location, the room, the staff, everything. The activity center staff is amazing and a special thank you to Richard who was excellent with us by the pool and beach and managed to give us a wonderful time. This resort is paradise. My fa... Read more
from
Submitted on 08-09-2016
My family and I stayed here in late August. This was the 2nd time for my husband, daughter and myself. This time around we brought my mother along and had an amazing experience. It's a beautiful hotel with a central location. Close to old San Juan with plenty of good dining options nearby. The 24 hour drugstore next door is super convenient. We had a small bump in the road at check in when my card was incorrectly charged but it was corrected in minutes and the rest was smooth sailing. If you hav... Read more
from Elmont, New York
Submitted on 11-09-2016
This hotel had it all, great pool with water slide,beautiful beach, happening bar and band in the lobby, sushi, and casino. The buffet at La vista was excellent. The only reason ,I did not give 5 stars is because although the food and drinks were good,It was VERY pricey..especially when compared to the surrounding restaurants
from
Submitted on 11-09-2016
This hotel is very nice and located right along the ocean. Our room had a nice view of the ocean and very comfortable beds! Staff here are friendly and provide assistance when you need it. We were accommodated nicely when figuring out the best excursions to take while in Puerto Rico as well. The pools were lovely and the food options inside the hotel were awesome.
from Ontario
Submitted on 11-09-2016
This was a wonderful, luxury hotel to stay in San Juan. I cannot say anything negative. The beach was wonderful and the concierge was very helpful. Rooms are nice, spacious with balconies. It is a bit far from the real downtown, where all action happens but taxis are plentiful and not expensive. One could even walk or take the public transport but that is not reliable!
from
Submitted on 12-09-2016
I have stayed here many times and will return. The rooms are of a good size, clean, and quiet. The beds are very comfortable. The lobby bar turned into a club on my Saturday night stays with a very good live band. The casino is nice enough. The Pool and beach bar is shaded which makes sipping cocktails all the more pleasant. The Lobby can be crowded on cruise ship changeover days, Saturday mornings, but the staff handles the rush really well. Highly recommended.
from Cincinnati, Ohio
Submitted on 12-09-2016
The hotel was beautiful and the rooms were nice. I booked four rooms for 6 days each. Two of the rooms didn't receive service on two of those days. While the bar between the beach and pool was the best for service, the bartenders give horrible service at all the bars, they all seem to waiting for the next guy or girl to help you so they can finish their conversations. The lobby bar was the worst for this. The food however at both the lobby and the pool bar was excellent! Everyone I dealt with at... Read more
from
Submitted on 13-09-2016
This is perhaps the best hotel that I have ever stayed at. From the beginning, during check-in, we were served with rum punch on the house. We were then guided to the elevator and shown to our room. The room was very spacious and extremely clean. We booked a balcony room with an oceanfront view. The view could not be beat. The restaurant on site are fantastic, we especially like the breakfast in the morning. The service was fantastic. The hotel is located very close to Old San Juan, about 10 mi... Read more
from Tampa, Florida
Submitted on 14-09-2016
Hotel could use a facelift. Casino is small. Concierge is like a used car salesperson. Very obvious they are on commission. We paid extra for the ocean view. It was the pool view. It is $20 to old San Juan. Not a bad place to stay but 2 nights max- then go visit the island.
from BARCELONA
Submitted on 15-09-2016
Its very well located at the beach front. It has a nice swiming pool also. Near the center There is an orchestra or singer every night and you can dance . ther is a casino also.There are a lot of facilities such rent a car and book excursion from the hotel
from Washington DC, District of Columbia
Submitted on 15-09-2016
I just stayed at this hotel for 10 nights, from 8/27/16 thru 9/6/16. Jock at the front desk was a great help in providing my wife & I with the room we wanted for our 2nd Anniversary. The pool is wonderful. The staff at the outside bar and pool bar are very friendly and extremely well mannered, and provide timely service; they remembered my wife Theresa & I from our visit 2 years ago on our Honeymoon. Janet, Jason, Christian & Maria made us feel like part of the family! They are GREAT bartenders!... Read more
from New York City, New York
Submitted on 16-09-2016
Was treated with great hospitality by the staff. At every part of the hotel we were greeted with a good morning or good evening. The workers there were very helpful and more than willing to answer any questions about the hotel or other sites in Puerto Rico. All the amenities were very good. The pool was very nice, so was the casino and the buffet restaurant. The pool area provides free suntan lotion from a dispenser and all the water you can drink from a pitcher. The umbrella's and beach c... Read more
from Baltimore, Maryland
Submitted on 16-09-2016
Our stay at the Marriott was a perfect weekend. Enjoyed a destination wedding arrived early and Marriott accommodated us earlier than expected. Enjoyed the beach and pool right away. Room was clean and very comfortable sleeping. The hotel was busy with many people but still had no problems. Desk was always helpful. Staff quick to get a cab. Fun time in San Juan.
from
Submitted on 18-09-2016
I stayed at the marriott in Condado for three nights in September and had a good time with my husband and kids. Pros are thathe it's right on the beach, feet from the sand, they have different pools that are big one for the kids with a slide, and one for adults with a swim up bar for drinks. Another pro is the gamessage room for the kids and the breakfast was very affordable at $16-$18 per person, the entire hotel is non-smoking. Some cons are that although the hotel does give you free wifi, but... Read more
from San Juan, Puerto Rico
Submitted on 18-09-2016
We stayed at the hotel during three nights... great hotel, service and facilities. Located at Ashford Avenue, where you find the best places... hotels, restaurants, entertainment, beach area and many more. Recommended!
from
Submitted on 19-09-2016
Hi.... Stayed here for 5 nights!!! Simply Fantastic, when I arrived I was Happily Welcome!! I was ck in By Ibet Velez! Professional, and so Helpful , And Happy to help me!! Assigned me a Great Room on the 18 th Floor (Great View) this place is beautiful! Pool is perfect for the kids! Beach access was also perfect.. the grounds are beautiful! Lively Salsa Music on the weekends!! Really enjoy that!! Definitely a place to stay in Condado, as many restaurants are walking distance! ! I just lov... Read more
from Columbus, Ohio
Submitted on 22-09-2016
We stayed here 1 night before leaving for a cruise. The hotel is nice. It was clean. The food quality was just okay. Everything was very expensive. The staff were friendly but not overly accommodating. They definitely needed more help at the guest services desk. It was always busy with a long line. Our room was an ocean view. It stayed damp and smelled musty. I understand its facing the ocean and maybe a little but it never quite "dried" out. Everything felt damp. :/ The pool was small a... Read more
from Orlando, Florida
Submitted on 22-09-2016
A very nice property that would be worth the stay anywhere - however the location, proximity to the airport and nearby shopping/dining made it even better. Pool view rooms are great (you still have a view of the ocean). And Leira and Janet at the pool bar were awesome - gave us personalized service our entire trip!
from Toa Alta
Submitted on 22-09-2016
A lot of music and fun , nice welcome package with 30 bucks to Casino and two drinks. Excellent pool and beach on the site. Lobby is a must very active and lovely. Nice bar there. You will love this hotel
from Queens, New York
Submitted on 22-09-2016
I must begin this review by saying thank you to Lissette Luna at hotel check in for being so thoughtful & resourceful. You are awesome & efficient and we had a great experience at San Juan Marriott & Stellaris Hotel & casino! Everyone was friendly and provided great services. You guys really go above and beyond to make sure everyone is enjoying their stay! We will definitely visit again!!!! Thank you all for all you do & specially to Lissette Luna! ??? Guest at 141
from Chicago, Illinois, United States
Submitted on 23-09-2016
Having stayed in Condado before, decided to try another hotel. The pool was well maintained and had a good atmosphere. The beach is steps away with the more "fun" waves that Condado is known for. I ordered food from the hotel twice and would order again and there are plenty of restaurants to satisfy your need just steps away. The sleeping room was good, the balcony made it great. I would recommend staying here if you want to be in the action of Condado and surrounded by very helpful and nice sta... Read more
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