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The Condado Plaza Hilton

San Juan, , US (SJU)

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WAS
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3.8/5 BookIt.com Guest Rating
Based on 8 reviews
Luxury resort overlooking both the Atlantic Ocean and the Condado Lagoon, where you`ll have an instant welcoming feeling by the warm island glow.
Style: Contemporary Style City Hotel
Room & Rates
Junior Suite with King Bed - The Condado Plaza Hilton - 1

Junior Suite with King Bed

This junior suite with a king bed comes with a balcony to enjoy the views, a workstation for business needs, an in-room safe, and an LCD TV. There is an 18% USD resort charge for this hotel.
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1 King Bed and Two Twins Family Suite - The Condado Plaza Hilton - 2

1 King Bed and Two Twins Family Suite

This family suite comes with a balcony to enjoy the views or just relax, a workstation, an in-room safe to keep your valuables in, and an LCD TV. There is an 18% USD resort charge for this hotel.
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King Bed Guestroom - The Condado Plaza Hilton - 3

King Bed Guestroom

This king bed guestroom comes with a balcony, a mini-fridge to store your goodies in, a workstation for your business needs, an in-room safe, and an LCD TV. There is an 18% USD resort charge for this hotel.
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Accessible King Room with Tub - The Condado Plaza Hilton - 4

Accessible King Room with Tub

This accessible king room with tub comes with a balcony for some sweet views, a mini-fridge, workstation for business needs, an in-room safe to store valuables in, and an LCD TV. There is an 18% USD resort charge for this hotel.
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Accessible Bay View King Bedroom - The Condado Plaza Hilton - 5

Accessible Bay View King Bedroom

This accessible bay view king bedroom is located in the Laguna Tower and comes with a balcony for great views, a workstation for business needs, a mini-fridge, and an in-room safe for valuables. There is an 18% USD resort charge for this hotel.
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Deluxe Room with King Bed - The Condado Plaza Hilton - 6

Deluxe Room with King Bed

This Deluxe King Bedroom comes with a balcony for views of LA. There is a mini-refrigerator, workstation, an in-room safe, and LCD TV supplied. There is an 18% USD resort charge for this hotel.
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1 Bed Accessible Deluxe Room - The Condado Plaza Hilton - 7

1 Bed Accessible Deluxe Room

This 1 Bed Accessible Deluxe room is located in the Ocean Tower and offers a balcony, oversized bathroom, mini-fridge and a safe. There is an 18% USD resort charge for this hotel.
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King Bed Oceanview Room - The Condado Plaza Hilton - 8

King Bed Oceanview Room

This King Bed Oceanview Room comes with a balcony, mini-fridge, a workstation, in-room safe and an LCD TV. There is an 18% USD resort charge for this hotel.
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1 Bedroom Accessible Oceanview Room - The Condado Plaza Hilton - 9

1 Bedroom Accessible Oceanview Room

The 1 Bedroom Accessible Oceanview room is located in the Ocean Tower and contains a balcony, oversized bathroom, mini-fridge and safe. There is an 18% USD resort charge for this hotel.
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Oceanview Penthouse - The Condado Plaza Hilton - 10

Oceanview Penthouse

This oceanview penthouse comes with a balcony, wetbar, a parlor to view movies on your LCD TV, In-Room safe, and a workstation. There is an 18% USD resort charge for this hotel.
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Ocean Suite - The Condado Plaza Hilton - 11

Ocean Suite

This ocean suite contains a balcony, wetbar, a fridge, in-room safe, LCD TV and a workstation for your business needs. There is an 18% USD resort charge for this hotel.
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3 Bedroom Residence Penthouse - The Condado Plaza Hilton - 12

3 Bedroom Residence Penthouse

This 3 bedroom residence penthouse contains a living room, dining room and a family room. It comes with a full kitchen, laundry, and an oversized bathroom with whirlpool. There is an 18% USD resort charge for this hotel.
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2 Queen Bed Guestroom - The Condado Plaza Hilton - 13

2 Queen Bed Guestroom

This 2 queen bed guestroom comes with a balcony, mini-fridge, in-room safe, a workstation for your business needs, and an LCD TV when you want to relax and watch a movie. There is an 18% USD resort charge for this hotel.
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Accessible 2 Queen Bedroom  with Bathtub - The Condado Plaza Hilton - 14

Accessible 2 Queen Bedroom with Bathtub

This accessible 2 Queen Bedroom with bathtub comes with a balcony, a mini-fridge, a workstation for your business needs, an in-room safe and an LCD TV if you`re in the mood for some entertainment. There is an 18% USD resort charge for this hotel.
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Accessible 2 Queen Bed with Bay View - The Condado Plaza Hilton - 15

Accessible 2 Queen Bed with Bay View

This accessible 2 queen bed with bay view is located in the Laguna Tower and comes with a balcony, electronic in-room safe, and a mini fridge. There is an 18% USD resort charge for this hotel.
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2 Queen Deluxe Bedroom - The Condado Plaza Hilton - 16

2 Queen Deluxe Bedroom

This 2 queen deluxe bedroom comes with a balcony, mini-fridge to store your goodies, a workstation for your business needs, an in-room safe, and an LCD TV. There is an 18% USD resort charge for this hotel.
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2 Queen Bed Ocean View Room - The Condado Plaza Hilton - 17

2 Queen Bed Ocean View Room

This 2 queen bed ocean view room comes with a balcony, mini-fridge to store your goodies, a workstation, in-room safe, and an LCD TV for some entertainment. There is an 18% USD resort charge for this hotel.
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The Condado Plaza Hilton
999 Ashford Avenue, San Juan, US 00907

Location

The Condado Plaza Hilton overlooks the beautiful Atlantic Ocean and Condado Lagoon, it is in the fashionable Condado neighborhood walking distance from multiple attractions, 3 miles from Old San Juan and only 15 minutes from the San Juan International Airport (SJU).

Why Stay Here

  • Unique Location
  • Overlooks both Atlantic Ocean and Condado Lagoon
  • Friendly Staff and Outstanding Service
  • Fine Dining on site, Pikayo by Chef Wilo Benet
  • Multiple pools and cove like beach
  • Great for Leisure and Business
  • Walking distance to Condado and Paseo Caribe entertainment center

Resort Details

Upon arriving at this contemporary city hotel overlooking both the Condado Lagoon and Atlantic Ocean you will have an instant welcoming feeling by the warm island glow and the rich colonial tradition which this amazing hotel provides.

This stellar hotel is a destination within itself, featuring endless activities, dinning, shopping and daily entertainment; but the local scene makes this place a wonderful location.

Accommodation Details

Most rooms at this first-class hotel come with private balconies that overlook the beautiful surrounding waters. The rooms, due to their unique location on the island have an abundance of natural light, fresh ocean breezes and are very spacious. All rooms come equipped with a flat screen TV, coffee maker, a mini-fridge, hairdryer, iron and ironing board, walk-in closets, direct dial phones, in-room safe with internal charging capability, data ports, and voice mail. Rooms are also accentuated with marble décor, spa-like bathrooms with glass showers and porcelain tile.

Restaurants, Lounges & Bars

  • 9 Restaurants and Bars on site
  • Pikayo award winning fine dining restaurant by Chef Wilo Benet
  • Eternal Lounge
  • Moon Bar
  • Ashford Sports Lounge
  • Eight Noodle Bar
  • Cafe Caribe
  • Acqua Bar and Grill
  • Dennys
  • Starbucks
  • Viaggi Grab n Go

For the Family

  • Daily children activities
  • 4 Pools including one for toddlers
  • Waterslide
  • Activity Center including video games
  • Shallow areas at the cove like beach
  • Artificial reef great for snorkeling
  • Watersports center
  • Ping Pong Table

Meetings & Conventions

This hotel features elegant venues for any group event including meetings, destination weddings and much more. With 54,000 square feet of meeting space, it can surely provide a memorable event.

Pools & Spas

Pools:

  • Four Refreshing pools
  • Freshwater pool
  • Saltwater pool
  • Toddlers pool
  • Lap Pool
  • Multiple whirlpools
  • Swim-up bar
  • Water slide
  • Poolside massage available overlooking the ocean ($)

Weddings

  • Indoor and Outdoor venues for ceremonies and receptions
  • Expert Wedding Planner on site
  • Vast culinary experience in weddings
  • Experience the best destination wedding at The Condado Plaza Hilton

Entertainment & Activities

  • Lagoon water activities including stand up paddle board, kayaks and pedal boats
  • Tennis Court
  • 24 Hour Fitness Center
  • Beach Hammocks
  • Snorkeling at the taino themed artificial reef
  • Daily Happy Hour
  • Daily activities program for the entire family

Nearby

You are just 10 minutes away from Old San Juan and walking distance to several local restaurants and boutique shops unique to this location.

Within walking distance you can find Paseo Caribe entertainment center, or a brief 15 minute ride from The Mall of San Juan, a luxury mall including name brand stores.

If the city scene is not what you are looking for, try taking a hike through the El Yunque Rain Forest, it is only 35 minutes away. The El Yunque Rain Forest is a cool sub tropical rainforest with lush mountains, winding creeks, and plenty of hiking trails that provide picnic trails and an array of wild life! Get your adrenaline pumping with phenomenal wave running, horseback riding, wind surfing, diving and fishing.

IMPORTANT INFORMATION

  • Affiliated to Historic Hotels of America

AMENITIES:
  • 120 DC
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Adjoining Rooms
  • AirConditioning
  • Audio Visual Equipment
  • Babysitting (+)
  • Baggage Hold
  • Ballroom
  • Banquet Facility
  • Beach Service
  • Beachfront
  • Bilingual Staff
  • Boarding Pass Print-Out Available
  • Breakfast Room
  • Business Center
  • Business Services
  • Cafe
  • Car Rental Desk
  • Child Programs
  • Children's Play Area
  • Coffee Shop
  • Coin Operated Laundry
  • Complimentary In-Room Coffee or Tea
  • Complimentary Wi-Fi
  • Concierge
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Direct Dial Telephone
  • Doctor on Call
  • Drugstore/Pharmacy (nearby) (+)
  • Dry Cleaning Service
  • Early Check-In (*)
  • Eco-Friendly
  • Elevator / Lift
  • European Plan (No Meals)
  • EveningTurnDown
  • Event Catering
  • Express Check-Out
  • Fine Dining
  • Fire Safety Compliant
  • Fitness Facility
  • Free High Speed Internet Connection
  • Free Wi-Fi
  • Game Room
  • Gift Shop on Property
  • Guest Activity Desk
  • Ice Machine
  • Kiddie Pool
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Motorized Water Sports
  • Outdoor Pool
  • Pool Area Bar
  • Postal Services
  • Restaurant
  • Tennis Courts
  • Vending Machines
  • Wake-Up Service
  • Water Sports
  • Wedding Services
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
3.8 / 5
Based on 8 reviews
from Waukegan, Illinois
Verified Traveler
Submitted on 08-01-2016
Would Return or Recommend: No
Although the hotel was nice enough, we arrived to be disappointed with the room. From the picture, it appeared that the King Suite with two twin beds was going to be much larger with a sofa sitting area. It was not. It was a very tiny space that did not accommodate the five people that we had with us. The cleaning crew did a good job the first day but the quality of service went down each day after that. I will say that I enjoyed working with the concierge staff. They were extremely helpf... Read more
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from Newark, New Jersey
Verified Traveler
Submitted on 06-07-2016
Would Return or Recommend: Yes
The resort was beautiful !! Nice and clean . It looks just like the pictures online . it very close to a lot of things . my only issues were that because the humidity the room always felt wet and rudeness of the housekeeper . we got attitude from her 2 days in a row . Other than that the rest of the staff was great !!
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from Jacksonville, Florida
Verified Traveler
Submitted on 06-01-2016
Would Return or Recommend: Yes
The staff was friendly, the hotel was clean, the service was great. Great location. Lots to do. Beautiful clean beach, fun pool with slide. Plenty of locations to eat around the area. Shopping was a 10 minute cab ride. We had a beautiful ocean front room that was breath taking. The only problem I had was the noise from other guests on the floor. I did have to complain about the noise but the staff was able to resolve it. This is a great place if you plan on partying 24-7 but not the place... Read more
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from Houston, Tx
Verified Traveler
Submitted on 05-02-2016
Would Return or Recommend: Yes
Staff was very friendly Also, I'm not sure how much of a "Resort" this is, but I sill enjoyed my stay in this hotel. Staff was very friendly and the hotel is close to a lot of fun activities. I would stay here again.
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from Newark, Nj
Verified Traveler
Submitted on 05-02-2016
Would Return or Recommend: Yes
Our stay here was pleasant, the reviews had me a little skeptical but luckily we had a great experience. The pools were great the beach was right there in our own backyard. The only thing that bothered me was an odor as soon as we entered the room. Get rid of the carpet overall and bleach your bath rooms
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from Chicago, Il
Verified Traveler
Submitted on 04-27-2016
Would Return or Recommend: Yes
Stayed here on our Honeymoon in 2010. Stay was pleasant, that I can remember. Room was definitely clean, wife is pain on that, or we would have changed. Really wasn't looking for luxury, but was pleased with the room and staff. View wasn't great, but I wasn't there to look out windows.
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from Alexandria, Virginia
Verified Traveler
Submitted on 04-12-2016
Would Return or Recommend: Yes
Awesome trip. Hotel room was very clean and nice. Nice staff at Hilton. Was not impressed with 2nd floor ocean view King. Would have liked a full balcony. Excellent location - walking distance to lots of restaurants and shopping.
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from Kearney, Ne
Verified Traveler
Submitted on 03-24-2016
Would Return or Recommend: No
Very poor experience at this property! We arrived at 5:00pm and our room was not ready. When we did get to our room there were bugs crawling on the counter where the coffee maker was, and in several other places throughout the room. The deadbolt was broken on the door. Our balcony was very small, barely enough room to get out the door. We stayed for 4 days and 3 nights and our room was only cleaned 1 time. I called to request clean towels and stated that our trashes were full. When we ret... Read more
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