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La Concha Renaissance Resort

San Juan, , US (SJU)

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Based on 6556 reviews
La Concha Resort has everything the business and leisure traveler could possibly desire within the hotel itself.
Style: Hip, Chic, Stylish and Sophisticated
Room & Rates
One Bedroom City View Suite - La Concha Renaissance Resort - 1

One Bedroom City View Suite

  • One Bedroom Suite
  • One King Bed
  • City View
  • Kitchenette
  • Sofa Bed in living room
  • Balcony
  • Data Port
  • Work Area
  • Wireless Internet Access
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Ocean Front Room - La Concha Renaissance Resort - 2

Ocean Front Room

  • One King or 2 Double Beds
  • Ocean Front
  • Coffee Maker
  • Data Port
  • Work Area
  • Wireless Internet Access
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One Bedroom Ocean View Suite - La Concha Renaissance Resort - 3

One Bedroom Ocean View Suite

  • One Bedroom Suite
  • One King Bed
  • Some have Kitchenette
  • Sofa Bed in living room
  • Balcony
  • Ocean View
  • Data Port
  • Work Area
  • Wireless Internet Access
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One Bedroom Partial Ocean View Suite - La Concha Renaissance Resort - 4

One Bedroom Partial Ocean View Suite

  • One Bedroom Suite
  • One King Bed
  • Kitchenette
  • Sofa Bed in living room
  • Balcony
  • City and limited Ocean View
  • Data Port
  • Work Area
  • Wireless Internet Access
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Resort View Room - La Concha Renaissance Resort - 5

Resort View Room

  • One King or 1 Queen Bed
  • Resort View
  • Coffee Maker
  • Data Port
  • Work Area
  • Wireless Internet Access
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La Concha Renaissance Resort
1077 Ashford Ave Condado, San Juan, US 00907

Location

Fifteen minutes or less from Old San Juan and close to the most popular tourist destinations and the financial center, La Concha Resort is not only conveniently located, but also has everything the business and leisure traveler could possibly desire within the hotel itself.

Why Stay Here

  • 6 Restaurants
  • Lounge and Poolside Bar
  • 24-Hour Room Service Available
  • Complimentary wireless Internet
  • 24 hour Casino

Resort Details

Enter the world of La Concha - A Renaissance Resort. This is the quintessential San Juan beach hotel, and the place to be seen. La Concha has 483 rooms including a 235 all suite Tower, 5 restaurants and a 24 hour casino. Recreational amenities include a health club. Complimentary wireless Internet access is available in public areas. Guest parking is available for a surcharge. Additional property amenities include a casino, a coffee shop/café, and a concierge desk.

Accommodation Details

483 air-conditioned guestrooms at La Concha Renaissance San Juan Resort feature:

  • CD players
  • Coffee/tea makers
  • Beds with premium bedding.
  • Furnishings include double sofa beds and desks
  • Bathrooms feature complimentary toiletries and hair dryers
  • Wired high-speed and wireless Internet access is complimentary.
  • Safes
  • Multi-line phones with voice mail
  • Complimentary local and long-distance calls (restrictions may apply)
  • Televisions with premium cable channels, DVD players, and pay movies
  • Windows that open and blackout drapes/curtains
  • Guests may request a turndown service, extra towels and bedding, and wake-up calls.

Restaurants, Lounges & Bars

Dining options at La Concha Renaissance San Juan Resort include:

  • 6 restaurants.
  • A poolside bar and a lounge are open for drinks.
  • Room service is available 24 hours a day. The resort serves buffet breakfasts each morning (surcharges apply).

Meetings & Conventions

This 4.5-star property has a business center and offers small meeting rooms, technology support staff, and audiovisual equipment. This San Juan property has 25,000 square meters of event space consisting of banquet facilities, conference and meeting rooms, a ballroom, and exhibit space. Business services and wedding services are available.

IMPORTANT INFORMATION

Notifications and Fees:
Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
A resort fee is included in the total price displayed.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Self parking fee: USD 15 per day (in/out privileges)
Valet parking fee: USD 20 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits
may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Security
  • 24-Hour Casino
  • AAA Approved
  • Adjoining Rooms
  • Babysitting
  • Beachfront
  • Breakfast Room
  • Cafe
  • Coin Operated Laundry
  • Complimentary Coffee
  • Concierge Desk
  • Continental Breakfast
  • Express Check-In
  • Exterior Corridors
  • Fine Dining
  • Fitness Facility
  • Free Morning Paper
  • Free Wi-Fi
  • Great for Nightlife
  • Guest Activity Desk
  • Handicap Accessible Elevator
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Luggage Storage
  • Multiple Swimming Pools
  • Non-Smoking Property
  • On-Site Check In
  • Outdoor Hot Tub
  • Outdoor Pool
  • Public Internet Access
  • Restaurant
  • Retail Stores
  • Room Service
  • Safe Deposit at Front Desk
  • Secured Parking
  • Sun Deck
  • VIP Rooms
  • Vending Machines
  • Wake-Up Service
  • Walk to Nightlife
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Whirlpool
  • Widescreen TV
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 6556 reviews
from New York City, New York
Submitted on 05-06-2016
First of I would like to say PR never fails to amaze. Only 4h away from NY and one is in paradise. We have been a number of times to the La Concha in the past and as usual it didn't disappoint. Special thanks to Christina, Natascha, Rosa and Carlos from banquet and catering who did a phenomenal job to support our official meetings for the company. At Solera Special thanks to Hector for a great job taking care of our crew. These were just a few of the individuals that made this a wonderful and me... Read more
from
Submitted on 05-06-2016
This resort is perfectly located. I loved everything from the hotel itself to the costumer service to the local restaurants. We are at the restaurant onsite for breakfast and the food was always amazing. I recommend utilizing the complementary bikes and taking a ride in the morning before it gets too hot. The gym is also well equipment for my TeamFitness peps. Lol I rated the resort 4 stars because we had a weird experience. When we returned from our half day trip to the rain forest our door l... Read more
from
Submitted on 05-06-2016
Recently stayed at this hotel during Memorial Day weekend and the experience was pretty great. The staff is very friendly, the rooms are clean and spacious and have great oceans views! A tip: don't bother with the food at the hotel, they mostly have american food and sushi, which, you can pretty much eat anytime in the US and the quality is just okay. The restaurants in across the street are much better and the prices much more affordable.
from Chicago, Illinois
Submitted on 06-06-2016
The housekeppers, to beach people along with the whole staff was wonderful.It is the best hotel in San Juan! The rooms are beautiful and modern. The view was amazing. The met us with drinks when we checked in and the manager sat and talk with us for 15-20 to make sure we had settled was very happy! Ian was so nice at the front desk, He and the supervisor Tatina were great to every customer. I love the fitness center and the 3 pools as well as the bar and the bellmen! AMAZING EXPERINCE!!
from Burlington, Massachusetts
Submitted on 06-06-2016
We spent 1 night before our cruise and 3 nights after. For the first night, we stayed in an ocean front room in the ocean tower - the room was great, location perfect and the view was amazing. Staff was helpful, property clean, and the pool areas were all great. The 2nd part of our stay we had a partial ocean view suite, the room was great, more than we needed, but the partial ocean view was only if you were out on the balcony leaning over the rail - no big deal for us as we spent little time... Read more
from Glen Oaks, New York
Submitted on 07-06-2016
La concha was a great experience. The staff was very friendly and answered all of our questions and was attentive to detail and made sure our stay was a great one. Daniel Herrera from the tour desk really was very helpful with booking tours and made sure every part of our experience was a good one, he was very knowledgeable with all of the different tours and his recommendation of which ones to choose from when he knew what we were looking for were perfect. Joshua from the front desk was awesome... Read more
from Austin, Texas
Submitted on 08-06-2016
We stayed here three nights on the first part of our vacation to Puerto Rico. The best things about the property were the pool area, the view from our room and the staff! The pool area was very nice and relaxing. Beautiful landscaping with lots of chairs and umbrellas with plenty of shade/sun! You definitely feel like you are on vacation when you sit by the pool at La Concha. We had an ocean view room. One wall of our room was a window that looked right out on the ocean. The beach here is kin... Read more
from
Submitted on 08-06-2016
The staff inside the hotel was awesome and the staff of the Solera spot was as well. John our bellman was wonderful gave suggestions about night life and really seem to love enjoy his job. On the bad note the staff at the pool and beach w as awful. No once every asked us if we needed a assistance. Had to track someone down at beach one day to place order yet he had passed by us several times don't want to assume it was a race thing but it seemed like it. Also there was a few spots that was su... Read more
from Rhode Island
Submitted on 29-06-2016
Truly a "first class" five star resort It was amazing from our check in thru to our departure. We were in the tower with a private pool for that building only. All in all there are some 5-6 pools and a awsome beach. The food, the complete staff members were "top of the line". We even had a great time at the Super Bowl Party there. Well worth every penny we paid!!!! Looking forward to our next stay this winter.????????
from Boston, United States
Submitted on 29-06-2016
My partner and I stayed at La Concha for about a week and we literally didn't leave the resort during the day because of one staff member; Hector Torres. From the onset, he went out of his way to ensure that we were happy with our location by the pool. He was always available, but never over-bearing. Please note that we have stayed at this resort before and had dinner at Le Perla a few times, but we were not impressed. His knowledge of the area and places to go for dinner was impeccable. Last... Read more
from Santo Domingo, Dominican Republic
Submitted on 29-06-2016
From the moment you leave the street and enter the hotel grounds, you are swept away into a magical Caribbean paradise. The design is open and airy and takes advantage of the stunning coastline. The staff took great care of us and made us feel incredibly welcome for the first moment we arrived. They won't want me saying this necessarily but they even put us in our room well before check-in time since our room was ready. That was amazing because we'd taken a very early flight and wanted to start ... Read more
from
Submitted on 01-07-2016
This was my second stay at La Concha. The first time I stayed in the efficiency tower with the full kitchen a pool view and balcony and this was cool. I really enjoyed myself. On the second trip I stayed in the main tower and was a little disappointed. The room was just OK, he elevators were constantly out of order and cleaning service was "limited". On a good not, the bar is awesome! Great bartenders, great music and entertainment. Notwithstanding the PR economy, this hotel could use upd... Read more
from Arlington, Virginia
Submitted on 01-07-2016
I was at La Concha for ten days on business. The ocean view room was nicely appointed and modern. Looking out the window from the bed was like being on a cruise - endless ocean. The room was spotless and well serviced. The bathroom was spacious with attractive and practical features like the the walk-in shower and cool lighting. The hotel is conveniently situated for finding restaurants and taking a walk around the lagoon. It is smack in the heart of the tourist area. The beach is right t... Read more
from Allen, Texas
Submitted on 01-07-2016
Upon arriving at La Concha, we were greeted by Benjamin, who immediately made us feel welcome and at home. He was so helpful and friendly walking us through the steps to check in, etc. Later that evening, we were headed to dinner and he remembered us by name and recommended a great place just down the street. We saw him several more times through our trip, and he always remembered our names. In fact, all the staff we encountered were friendly and accommodating. The resort is really nice in itsel... Read more
from
Submitted on 01-07-2016
The location is close to a lot of shops and tourist destinations, but they also offer excursions if you are the type who wants to explore nature. I've never spent so much time in a hotel pool, but you have 3 to choose from at La Concha and fresh towels are provided.
from
Submitted on 03-07-2016
If you are not concerned about overspending then this is the place for you. My husband and I stayed at La Concha for our honeymoon. We stayed in the junior suite which the site does not show any pictures, we were expecting a bit more then a room and a bathroom and a very very mini fridge. The food in the hotel was extremely pricey for our taste when we could go down the street and get WAY more for our money. If you are staying at La Concha, you are paying for the view. The pools are open 24/7... Read more
from San Juan, Puerto Rico
Submitted on 05-07-2016
This was our last night after a 4 days stay in PR. Change hotels from EL Conquistador to La Concha in order to be closer to the airport. This hotel has a very modern style in the Heart of El Condado. The breakfast was great with all kind of local fruits (Quenepas, Jobos, Tamarindos). Our room Ocean View was great. We had a little trouble with the checkout because of credits that we were supposed to be awarded but it was not clearly defined at check-in, at the end it was solved.
from Charleston, West Virginia
Submitted on 05-07-2016
Nice hotel, pretty beach. Staff is very friendly and helpful. Price very reasonable. Lots to do here and close to plenty of places to eat if you choose not to eat at the hotel. Very clean and beds were comfortable. This was a great place to spend the night before boarding the cruise ship. Check in and check out was so quick and easy, no wait at all.
from
Submitted on 07-07-2016
This hotel is situated on the beach in San Juan and near fine retail stores . It is located on the same strip as the Marriott. Surprising since it is part of the Marriott chain. The lobby is open and spacious beautifully decorated. There were several pools one with a grill to eat a light lunch. For one sandwich and a kids meal with tax and tip $40.00. I thought this was a lot. For breakfast a yogurt and coffee was $12.00. I had requested a room next to other family members and at check-in it wa... Read more
from San Juan, Puerto Rico
Submitted on 07-07-2016
A Very nice resort & casino. Pool is open 24hours .Amazing views. Great night life everyday. Clean room ,towels, linen. In room dining service is excellent. Highly recommended,Love it! I will definitely be back .
from HARTFORD, CT
Submitted on 07-07-2016
Hello, we just returned from our visit to San Juan, La Concha Resort. Our stay was wonderful! We had 4 families totaling 17 people, it was great! My thoughts and reviews are as follows: *The staff was over the top friendly! Always smiling and willing to assist! 5 STAR STAFF MEMBERS! *The resort location is prime, centrally located to area restaurants all in walking distance! Perfect! However, the construction out front was a distraction, but im certain its going to be beautiful when its ... Read more
from Meriden, Connecticut
Submitted on 10-07-2016
Visited the Concha Resort Hotel in San Juan for 3 days and 2 nights in June. We were upgraded to an Oceanview room with an excellent view of the blue green waters that the Caribbean is known for. Although the view was excellent, the room was a bit small for my taste. It was my sister's birthday and they provided a fruit basket and big slice of chocolate cake for her. Nice touch. Although the pool area was nice with a decent sized pool and hot tub and lots of palm trees and loungers, chai... Read more
from New Brunswick, New Jersey
Submitted on 11-07-2016
My husband and I stayed in an ocean front room for 4 days. It was breathtaking every morning to open up drapes to a gorgeous view. The property was clean and updated. The pools were fantastic, beach very clean and never had to fight to get a great spot! We ate at Perla and it was pricy but well worth it. The pools open 24 hrs is a huge plus in my book. A late night dip is always fun!! We will definitely be back.
from South Jersey,
Submitted on 11-07-2016
A return visit and all was well received. As a Marriott Rewards 'Lifetime' Platinum member I could have stayed in the 'Tower' but would have had to wait to check in so decided on standard ocean front room which as always was fine. Common areas were well maintained and attention to detail was seen. All staff was friendly and helpful. By the way, this was not a free stay as I paid my own funds for this 5 night stay. Thanks
from
Submitted on 11-07-2016
Positives: Attended a function at the hotel, which was a good excuse to stay overnight. The hotel is beautiful, well managed, the staff is well trained, courteous and accommodating. The suites are lovely and very comfortable in the Marriott tradition, specially the beds. The front desk check in personnel was accommodating to our needs and even gave us a complimentary upgrade to a better view (partial city/ocean). We experienced exceptional service from the bellman and parking attendant Rafael.... Read more
from
Submitted on 11-07-2016
My husband and I stayed at this resort for a week on our honeymoon. The spa suite is spectacular - can't beat the ocean views or the private hot tub on the balcony. The hotel is clean, staff is very very friendly and helpful, pools were nice and the beach had plenty of chairs and umbrellas. Many people have commented about slow service by the pool but we didn't find that to be the case at all. Overall the hotel was just fine, however the pictures of the surrounding area are misleading. While we ... Read more
from
Submitted on 14-07-2016
Man oh Man! My wife and I had an amazing time at the resort. We were celebrating our 2nd year anniversary and the hotel was very accommodating and presented options for us to do and amazing room as well. Mike the General Manager is great and his staff is too notch. The resort was clean and on every corner there were off spray stations for peace of mind. No mosquitos what's so ever because of the upkeep of the hotel is bar none super clean the staff is always working to keep the hotel polish and ... Read more
from
Submitted on 14-07-2016
The Hotel in general was very nice. The grounds were very clean and well kept. The room we were in was a little dated and small. Incredible view from our large windows in the room. A week and a half after our trip and the one thing that stands out the most from our experience was the incredible service we received from our pool side/restaurant server named Bryan Matos. We were their for three afternoons and sat in his section all 3 days because he went out of his way to make our experience t... Read more
from Baltimore, Maryland
Submitted on 14-07-2016
This "resort" is not worth the money. Right away we had to wait for our room almost an hour with no explanation. Food was ok. Pool service was mediocre. Rather stay at the the Ritz Carlton. I would NOT recommend this place to any of my friends unless they were on a budget.
from Austin, Texas
Submitted on 14-07-2016
We were thinking the Four Seasons or stay in a area where we don't have to catch cabs/uber to get anywhere, so we chose La Concha. Staying in a tower with an ocean view, and this is the highlight. The customer service lacks and the pool staff was rude, twice. We received a call 10 minutes after we checked in to see if we were happy, yes we were, and this is the only nice thing the staff has done. The casino only caters to big time gamblers as well. The room is nice and the view is amazing.
from Miami, Florida
Submitted on 15-07-2016
We are staying here for 4 days in PR. Our choice to stay at La Concha was based on that it was central and has resturante, casinos, several pools. It is the place to be. Young crowd and beautiful pools. The hotel rooms are standard but nice and clean and great views of the beach.
from parts unknown
Submitted on 15-07-2016
I had been going to San Juan for about 3 years traveling about 10 times per year. I had stayed in most of the hotels in the area. La Concha is priced competitively, well located, and the service is great. Most of the rooms are newly renovated with bright interiors. The location is directly on the beach and you have a very nice pool area. You can walk within a few blocks to find a few places to eat or grab a drink. This is not a typical large resort with sprawling grounds. This is somewhat of an ... Read more
from Austin, Texas
Submitted on 15-07-2016
My husband, son, and I spent a week at the hotel and enjoyed ourselves. We stayed in the Suite Tower with a great ocean view. The room was clean,comfortable, and spacious. It included a King size bed, sofa bed for our 7 year old, and a kitchenette. The staff was nice, the beach was clean, and it was in a great location (only about 20 min taxi ride from SJU ~ $20). There's not much for kids to do other than beach and pool, but if you're just looking for a relaxing beach vacation this is a great ... Read more
from Fairfax, Virginia, United States
Submitted on 16-07-2016
The lobby, restaurants, pools and beach of this hotel are beautiful and serve great food. The staff and servers are very nice and extremely accommodating. The rooms were ok, but not quite at the level we expected for the price. They offer a sound proof door that work well as a barrier to street noise and the beachfront view is beautiful. However, the sleeping area was a little worn and tired and that bathroom was nice but the shower wasn't as clean as we thought it should be.
from Annapolis, Maryland
Submitted on 17-07-2016
Stayed here in July 2016 and found it to be fairly good. The place is well maintained. The Navigator and Tour Desks are quite helpful and gave us a great dinner recommendation one night. They also hooked us up on the tour of the Rain Forest. Which I recommend. The beach is fantastic. Staff there and really everywhere is most helpful. It is the Atlantic so some good waves and water was perfect. Pools are nice at the hotel as well. Lots of great restaurants and little shops nearby. CVS a... Read more
from
Submitted on 18-07-2016
Checked in yesterday after our Carnival Cruise. Impressive lobby and our rooms are great. Spend the money and upgrade to a room with a view. Great beach and location. Beach chairs and umbrellas are included for guests. Tip the guys it is a major portion of their income, they work hard. The hotel is in great location and you can walk to most places.
from
Submitted on 20-07-2016
Clean, beautiful and beach access was phenomenal. We definitely also utilized the 24 hour infinity pool. That was magical. I'm a hotel snob yet had zero complaints. If you're unsure about where to stay, La Concha will not disappoint you.
from
Submitted on 20-07-2016
We had a great time at La Concha Renaissance San Juan Resort. The staff was friendly and courteous, especially Krizia Vasquez who ensured our needs were met. Our room was clean and tidy. I highly recommend this hotel to anyone looking to stay in the Condado area. It's centrally located to everything!!
from New Jersey
Submitted on 20-07-2016
I just got married there July 4th weekend and I haven't had a great time on a vacation like this in a very long time. A coworker of mine told me about this hotel and the fun she had so I went on her good reference and took a chance. Once I told people where I was getting married it seemed like everyone knew of this place but me! From the bellman, to the concierge desk, to the coordinators and housekeeping. Everyone and I mean Everyone! was courteous, professional, helpful, happy, went over a... Read more
from
Submitted on 21-07-2016
1. Location - very convenient to the airport and the fort/old San Juan. Right next to the ocean. 2. Hotel. _ very nice and accommodating. Being a Marriott platinum member. I was upgraded to an ocean front suite. The downside is that housekeeping didn't clean the toilet of our bathroom for 2 nights. I was going to let the front desk know but did I really have to? Overall, nice hotel and conveniently located.
from San Juan, Puerto Rico
Submitted on 22-07-2016
The hotel is wonderful, but I stay there consistently because the staff is so courteous and helpful - especially Sales Manager Claribel Rivera. Because of my job I often have to make changes to Reservations or need other Accommodations. Claribel and her staff have never let me down!
from
Submitted on 25-07-2016
I came to this hotel with my friend fir her birthday and we loved it! It was such a great hotel. The service/staff was amazing, the room was nice, the whole hotel and surrounding scenery were gorgeous! I had no complaints with our stay. Whenever i go back to Puerto Rico, i will be looking for this hotel to stay at.
from
Submitted on 26-07-2016
I must say La Concha (a Marriott property) has certainly met our expectations. It is centrally located, lots to do. We have enjoyed dining at the hotel and also walking to try the local fare. The restaurant adjacent to the hotel Serafina (Italian cuisine), is exceptional. Everything has been wonderful from the beginning. The check-in desk was ready with our online check in. We were delighted with the upgrade from an ocean view 1-bedroom in the suite tower, to oceanfront. Quite spectacular! I ... Read more
from Pikeville, North Carolina
Submitted on 26-07-2016
All the workers in the hotel were more than helpful and our room was so clean and comfortable???being right on the ocean was wonderful and we enjoyed switch!Ming I'm the ocean and pool. The food was excellent and so was the service. We were there for a wedding and it was so beautiful on the terrace.
from New York City, New York
Submitted on 26-07-2016
Beautiful marble lobby, clean rooms with amazing views, nice pools and beach. Pool by the beach has a great view as do the treadmills in the gym. Gym is well-equipped for a smaller facility. Food is good. Staff is very pleasant and helpful.
from
Submitted on 26-07-2016
I checked in with Dennis at the front desk and not only was he knowledgeable he was EXTREMELY accommodating, very warm and congratulated us on our anniversary. We arrived early from DC and Dennis took AMAZING care of us. He really made us look forward to our current stay!!!! Afterwards, We grabbed lunch by the pool and the manager JC was Bartending and what an experience. JC toured us through the menu, cocktails and advised us on what to do while in PR. KUDOS TO LA CONCHA FOR HAVING SUCH WOND... Read more
from Suva
Submitted on 26-07-2016
My girlfriend and I traveled to La Concha in March, and loved how luxurious the whole experience was. We enjoyed all three pools that were open 24-hours at the resort, the beautiful beach and the food and drinks. It was an added bonus that we had a full ocean view from our room. The staff was so incredibly lovely too- from Felix who greeted us and sent us off, to the pool side bar staff, we were treated like royalty. It was a week that we will remember. We spent most of the time exclusively at t... Read more
from
Submitted on 26-07-2016
We recently enjoyed a 2 night post-cruise stay. We were very impressed with the hotel as a whole. From tje moment we checked in we felt at home. The lobby has a bit of everything. The room was very impressive & extra clean. The pool service was wonderful.
from Fort Worth, Texas
Submitted on 27-07-2016
Surprised my wife with a trip to San Juan. After researching various resorts in San Juan I decided on La Concha. From the time we arrived till the time we left everyone made us feel welcome. Our room was absolutely stunning with a view of the Atlantic Ocean. Right on the beach and the assistance on the beach are always ready to help you. Friday night was amazing with a local concert at the pool area. Close proximity to old San Juan. Various pools that are very nice. Anything you need they are t... Read more
from Durham, North Carolina, Usa
Submitted on 27-07-2016
My family - me, my wife and 17 and 14 year old daughters spent July 16 through 23 at La Concha. Everyone, and I mean everyone, was so friendly, helpful and professional. Even though the staff deals with thousands of visitors each year, they really make you feel as though you are the most important visitor of that moment. I especially want to comment on Kenny Ng and Marialix Reyes. Kenny went out of his way to help me on several occasions most notably helping me navigate some city streets and... Read more
from Dallas, Texas
Submitted on 28-07-2016
I just came back from PR, and after doing some research, I decided to stay here...(best decision I've ever made! )The hotel is absolutely beautiful! The employees go above and beyond to give you the best service! I would love to thank Daniel Rivera from the front desk for making us feel so comfortable and for always giving us the best service with a smile on his face! We had an ocean view room #512, which was not only modern and beautiful, but spotless everyday! (Thank you Ciara Otero, our hou... Read more
from Baltimore, Maryland
Submitted on 01-08-2016
Lovely hotel, very convenient. Only reason I gave it 4 stars is because the beach is very rough. Also, before making reservation, contact hotel about the additional "resort fees" that you learn about during check out.
from Columbia, South Carolina
Submitted on 01-08-2016
We just returned from a four night stay at this hotel. First, we were given a room that was half the size of the one I booked and when we asked to move we were told it was an adjoining room. They never came up to give us the keys when they did move us. That was the start of four days of terrible service in a property that is understaffed. Our room was not cleaned until 4 or 5pm each day and the sheets were like cardboard. The pools were packed, as was the public beach in front of this property. ... Read more
from Laguna Vista, Texas
Submitted on 01-08-2016
We visited la concha during the night in the middle of the week and it was so good! The casino was really nice and the bar area had the best music! We loved the drinks and had fun walking around the area without having to worry about someone stopping us. Very beautiful resort!
from
Submitted on 01-08-2016
We were greeted with Felix, with great welcoming smile. We had the suite rooms and look like that wing is newly built. The resort is in the middle of everything...shopping, eateries, entertainment. We were on the 8th floor and the celebration were loud on the city side. If you were any floors below 4, you would not be happy. However, we had a great time and will be returning, hopefully soon.
from
Submitted on 01-08-2016
Very often when you come on vacation it's not the beaches that make the stay great. The food is a huge factor but the PEOPLE make all the difference. From the moment my friend and I arrived at this resort we found the employees at LA Concha to be great but Emily and Gretchen were extraordinary. They were very hospitable... showed us a great time showed us around the resort, prompt service and just made us feel like we were "at home and made us feel like very important customers ." Little do they... Read more
from Quad Cities, IL
Submitted on 03-08-2016
Can not give a higher review on an AMAZING property! Amazing staff, pool, beach, food and of course the cocktails. This is a must stay place for anyone in San Juan. Stayed here for a few nights after our cruise and wanted to stay at a Marriott location and to my amazement, I have not stayed at a more wonderful resort.
from
Submitted on 03-08-2016
This is a great hotel. Close to the airport, close to the Cruise terminal and close to Old San Juan. The Hotel was very nice. We had a room that overlooked the ocean and it was beautiful. They have a very good workout center with an instructor named V. V gives free classes to the Hotel guests and I took an Upper body class and it was a great workout. Right outside the Hotel you can go running for miles and it is very safe, you can run along the sidewalk and there are lots of people running... Read more
from San Juan, Puerto Rico
Submitted on 04-08-2016
I stayed at La Concha for a week in July/August. The rooms were very clean and the service excellent. I especially want to thank Jennifer Montalou (housekeeping) and Ovi Vega (waiter at the poolside "Solana" restaurant ). They both went out of their way to make my stay stay an outstanding experience. More details: Great food. Beautiful beach. Warm ocean. Excellent beach view from my room. Both adult and family pools, and never a problem finding a pool-side or beach side lounge chair. Paradise... Read more
from
Submitted on 04-08-2016
We highly recommend La Concha Renaissance in San Juan, Puerto Rico. We had stayed at the San Juan Resort prior to Staying at La Concha but there is no comparison. The hotel is clean, spacious and the service is excellent. The choices in restaurants inside and out the hotel are superb. We loved all the perks that come with staying at this resort. We didn't mind paying the resort tax so that we didn't have to worry about renting the umbrellas and chaise for the beach. The staff is the best we have... Read more
from New York
Submitted on 04-08-2016
Location: PERFECT, right at the beach and you can stare out into the ocean in your choice of 2 infinity pools Service: Great customer service, albeit very slow (but as I learned, it's the norm in Puerto Rico -- we New Yorkers are not used to it!) Room: Pretty big with a living room complete with a stove and fridge/freezer Housekeeping: They came everyday and made sure we had enough clean towels and toiletries Gym: Pretty standard gym with free weights, treadmills, bikes, machines and cle... Read more
from
Submitted on 08-08-2016
The staff were all friendly and provided excellent hospitality. This resort is definitely under priced because the customer service far exceeds expectations. The pools are beautiful and the food is great. My family and I enjoyed our vacation and would definitely come back.
from Toronto, Canada
Submitted on 08-08-2016
La Concha hotel was a lovely spot and one of the perks was that the yoga classes were included. My friend and I were delighted when we met our instructor, Virna. She had a presence about her that exuded warmth and an abundance of energy. She taught us breathing techniques (that I used later in a stressful car ride), she modified some of the stretches (based on our abilities and health concerns), she shared her healing oils with us and she made us laugh with her sense of humour. She was a gem! I... Read more
from Atlanta, Georgia
Submitted on 08-08-2016
The resort is a beautiful oasis away from home. The facilities were nice, even though there was a issue with the air conditioning. As you know, things do happen. However, they were quick to respond and repair. The hotel staff were very friendly and courteous. This place has several hangout spots. The beach was to die for. The food and drinks were my favorite. As well, there are so many eateries and shopping in the area. This is a great place for training, conferences, couples, and/or fa... Read more
from
Submitted on 08-08-2016
Gorgeous property where we didn't want to leave. Beach, pools, service was great. John Badillo particularly helped us resolve some issues quickly and went out of his way to make sure we were happy! My only complaint was the cost of meals and no free breakfast or reduced rate. You really do not want to leave this place and can't wait to go back. Now that we've been once, we'll not have a learning curve on the best way to spend our money.
from Westminster, Maryland
Submitted on 08-08-2016
This was the best hotel on the beach that I have ever stayed at. The beach chairs and umbrella was waiting for you. You could have just stayed here the whole time. Make sure you eat dinner in the Restaurant. The lobster was to die for. Had a wonderful time at the casino.
from Texas
Submitted on 10-08-2016
This is a great resort for people who like to just hang out at resorts with lots of people. We are not those kind of people. We used Marriott points to stay here. So in saying that, it was a very nice resort with a very high-end decor and vibe. Not really a place for families or kids. Mostly for couples and people who like to party. We mainly just slept here and left each day doing things on the island.
from
Submitted on 11-08-2016
Wow and wow can't say enough about this beautiful clean hotel and their amazing beautiful staff. The location and views are truly breath taking. Their customer service in every department is excellent and wish I could rate them a 10?????. It was amazing waking up to such great staff at aromas cafe a few that stood out was Jose Cruz , Claribel Fuentes, Pedro Perez and Luis Perez. They made me smile and so friendly and customer oriented. Bus boys outside just coming in and out of the hotel wer... Read more
from
Submitted on 11-08-2016
All we had to do was ask for an upgrade from guest room to suite and we got it! The room is Gorgeous, CLEAN, with excellent customer service, and oversized bathroom which was the icing on the cake! The only downfall was the casino robbed me! Lol.
from Atlanta, Georgia
Submitted on 12-08-2016
After staying at the Marriott (3 stars) down the street, I came to the Renaissance for several days. The quality of the rooms and service are so much better. It is a beautiful hotel with great service. The breakfast buffet is a little pricey at $30 a person but they take care of their platinum members by providing breakfast. The only complaint was the coffee maker in the room. When you are paying $300 a night for a room, you would expect quality coffee with maybe Splenda and some half & half s... Read more
from Gainesville, Florida
Submitted on 13-08-2016
We stayed at La Concha for 3 nights and everything was great. The property itself is fantastic. The outdoor spaces provide lots of options for swimming, sunbathing and relaxing. There are 4 swimming pools, so everyone can find the best spot for them. We really enjoyed to poolside lunches and coffer from Aroma in the mornings. We had a room in the suite tower, with a large balcony and great view. The staff were all fantastic. Housekeeping did a great job everyday, and we really enjoyed the... Read more
from Houston, Texas
Submitted on 14-08-2016
I recently stayed at La Concha for my sister's wedding. The hotel was the location for the wedding. The service exceeded my expectations. I am originally from Puerto Rico and have stayed at many hotels in the area, and few have the level of service of La Concha. All the hotel employees were extremely nice and ready to help with anything you needed. I also want to give a special shout out to Virna, who teaches the workout classes at the onsite gym. She was phenomenal and helped me stay in s... Read more
from Sewell, New Jersey
Submitted on 15-08-2016
Service at La Concha was first class! All of the staff members were friendly and eager to assist in whatever you might need. Our poolside server, Marialix made us feel like we had been friends for years when actually we had just met her that day.
from Clinton, Utah
Submitted on 15-08-2016
Close to everything and the staff is friendly and rooms are clean. Tourists area but close to the things that locals enjoy. Short taxi ride to Old San Juan. Spent 5 days there and enjoyed the area. Try the mallorca at pinky's across the street.
from Orlando, Florida
Submitted on 15-08-2016
As a Family of 4 with 2 Daughters ages 12 and 11 were very keen to Patronize Hotels that pay Special Attention to Kids and here are our Families Top 10 Reasons you Really Need to Stay At La Concha Hotel 1- Every Single Person you come in contact with at La Concha recognizes having happy kids is Top Priority for Traveling Parents, La Concha takes this up a level, by having everyone welcome your children by Name and you can tell they really care about welcoming your children. 2- 24 hours open Po... Read more
from Woodland Park, New Jersey, United States
Submitted on 16-08-2016
My family (me, my wife and our six year old daughter) decided to go to a Caribbean Island for vacation this year. We chose Puerto Rico because many people recommend it and because we had yet to visit the island. We were VERY HAPPY that we chose such a beautiful place. The island is beautiful, the people are extremely nice and helpful and you have all of amenities of home! We arrived at La Concha resort from the airport via taxi. This is definitely the way to get there. The attendants a... Read more
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