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Hampton Inn and Suites San Juan

San Juan, , US (SJU)

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Based on 1505 reviews
Perhaps you are in the mood for some incredible shopping, sparkling nightlife, or roaming around historic ruins.
Room & Rates
1 King Suite - Hampton Inn and Suites San Juan - 1

1 King Suite

  • 1 King Bed
  • Living Room
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
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1 King Bed - Hampton Inn and Suites San Juan - 2

1 King Bed

  • 1 King Bed
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
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2 Double Mobility/Hearing Accessible w/Tub - Hampton Inn and Suites San Juan - 3

2 Double Mobility/Hearing Accessible w/Tub

  • 2 Double Beds
  • Visual Alerts
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
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2 Double Mobility/Hearing Accessible Roll-In Shower - Hampton Inn and Suites San Juan - 4

2 Double Mobility/Hearing Accessible Roll-In Shower

  • 2 Double Beds
  • Roll-In Shower
  • Visual Alerts
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
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2 Double Hearing Accessible - Hampton Inn and Suites San Juan - 5

2 Double Hearing Accessible

  • 2 Double Beds
  • Visual Alerts
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
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2 Double Suite Mobility/Hearing Accessible w/Tub - Hampton Inn and Suites San Juan - 6

2 Double Suite Mobility/Hearing Accessible w/Tub

  • 2 Double Beds
  • Microwave
  • Wet Bar
  • Visual Alerts
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
Hide room details
1 King Mobility/Hearing Accessible w/Tub - Hampton Inn and Suites San Juan - 7

1 King Mobility/Hearing Accessible w/Tub

  • 1 King Bed
  • Visual Alerts
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
Hide room details
1 King Accessible Roll-In Shower - Hampton Inn and Suites San Juan - 8

1 King Accessible Roll-In Shower

  • 1 King Bed
  • Visual Alerts
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
Hide room details
1 King Hearing Accessible - Hampton Inn and Suites San Juan - 9

1 King Hearing Accessible

  • 1 King Bed
  • Visual Alerts
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
Hide room details
1 King Hearing Accessible Suite - Hampton Inn and Suites San Juan - 10

1 King Hearing Accessible Suite

  • 1 King Bed
  • Visual Alerts
  • Microwave
  • Wet Bar
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
Hide room details
2 Doubles Room - Hampton Inn and Suites San Juan - 11

2 Doubles Room

  • 2 Double Beds
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
Hide room details
Double Suite - Hampton Inn and Suites San Juan - 12

Double Suite

  • 2 Double Beds
  • Living Room
  • 18PCT USD Resort Charge
  • Free Hot Breakfast
  • Free Wi-Fi
  • Mini-Fridge
  • Coffee/Tea Maker
  • LCD Flat Screen TV
  • Premium Channels
  • In-Room Safe
  • Hair Dryer
  • Iron/Ironing Board
  • Non-Smoking
Hide room details
Hampton Inn and Suites San Juan
6530 Isla Verde Avenue, Carolina, NA US 00979

Welcome to the Hampton Inn & Suites San Juan.When you stay at our hotel in San Juan, you'll discover one of Puerto Rico's most important seaports. It's also one of the most beautiful.The Hampton Inn and Suites hotel in San Juan is just a few miles from many interesting landmarks, including The Old San Juan Fort San Cristobal, Old San Juan El Morro Fortress, Isla Verde Beach, Caribbean National Forest El Yunque (Rainforest) and The Puerto Rico Convention Center. As well, our San Juan hotel is conveniently located in the center of the trendy Isla Verde tourist district which features beautiful beaches and exciting night life. And it gets better. Just adjacent to our hotel in San Juan are casinos, shopping districts, and over 25 restaurants. Few places are as conveniently located to everything as our San Juan hotel, so welcome to the Hampton Inn & Suites by Hilton? hotel in San Juan!services & amenitiesHere at the Hampton Inn & Suites by Hilton San Juan, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. * Meetings & Events * Local restaurant guide

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center
Recreation Included: Fitness Center

Whatever the reason, we invite you to stay with us at the Hampton Inn and Suites hotel in San Juan

AMENITIES:
  • Business Center
  • Conference Rooms
  • Free Wi-Fi
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1505 reviews
from Sanbana Grande, Puerto Rico
Submitted on 24-05-2016
My family and I spend a weekend in the Hampton Inn & Suites in Isla Verde San Juan Puerto Rico for the second time and they still have the touch. The service is excellent and the employs know very well there job. The rooms are clean and very quiet, they offer all the facilities you will need. They have a free and simple happy hour from 5:00 pm to 7:00 pm every day near the pool and is very good for refreshing with local beer and some chips, wine and rum. The breakfast is included in the rent and... Read more
from Fort Lauderdale, United States
Submitted on 24-05-2016
It is well located.. Very neat hotel.. I feel comfortable and safe .. Restaurants a few walk from there..they have an open bar 5-7pm with beers and drinks and some snacks. Also it has a decent Gym.. Everything is well done
from Pembroke Pines, Florida
Submitted on 25-05-2016
Excellent experience. Clean and breakfast was good and hot. Great pool area for happy hour. Staff is friendly and accommodating. Would defently come back to this hotel. Parking is available and the hotel is close to great restaurants.
from New York City, New York
Submitted on 25-05-2016
I was very pleased. The staff was pleasant and helpful. The food was great and so was happy hour. They filled my request for a room by the pool and i was able to get extended checkout without any hassle.Overall it was a very clean hotel! Close to shopping, beach and other hotels. Loved Puerto rico
from Phoenix, United States
Submitted on 25-05-2016
Close to the airport, stayed overnight before flying over to St. Maarten. Nice pool area with outside bar and food. Staff was excellent. Rooms are very nice. Convenient for flying in and out of San Juan to other islands or boarding a cruise.
from Oklahoma City, Oklahoma
Submitted on 04-06-2016
I stay d here on June 1st and really enjoyed my stay, as usual. The beds are super comfortable, air conditioning in the rooms actually works!!! If you want a great steak, eat at the pool bar, one of the best steaks I have eaten anywhere. Much better priced than eating elsewhere. But get there early, normally they buy a certain amount of steaks daily, when they are gone, there gone. My group stays at the Ritz, Embassy suites and the Hampton when in Puerto Rico and I much prefer the Ham... Read more
from Ansonia, Connecticut
Submitted on 06-06-2016
Outstanding service from every team member we came in contact with. Complimentary breakfast buffet was better than any buffet you could have driven to go find elsewhere! Clean, attentive, hospitable, courteous are the words I would use to describe the entire staff. Rooms were very nice and cozy.
from Dorado, Puerto Rico
Submitted on 06-06-2016
Beautiful hotel, super clean, very nice pool and pool area! I arrived a couple of hours before my check in and was accomodated right in. Check in and check out very easy and fast. Breakfast was delicious alot of variety to choose from. The two hr happy hour was great! Unlimited beer, rum or vodka plus pop corn, chips and pretzels. Location is great steps from beach, restaurants, and all the fun. I would definetly stay at this hotel again. Highly recomended.
from San Juan, Puerto Rico
Submitted on 06-06-2016
Freddy at front desk did a great job,gave a excellent room plus housekeeping manager help me when my birthday present i left in the room and she nicely return for me. Gracias i had a blast in my stay plus Guacamayo is a excellent place to eat
from Duluth, Minnesota
Submitted on 06-06-2016
My boyfriend and I just came back from visiting beautiful Puerto Rico and had stayed at the Hampton Inn and Suites San Juan for a week. On the way home we were discussing how we had no complaints while staying here! Free breakfast, free drinks Monday-Saturday during happy hour, cheap parking (Compared to other hotels in the area), clean rooms, very polite and helpful staff, and a short walk to a beautiful beach! What is there to complain about? We will definitely be staying here again! Highly re... Read more
from Nashville, Tennessee
Submitted on 15-06-2016
Great value for your money. I recommend this hotel. The continental breakfast is good but not earth shattering. Overall room and hotel was very well maintained and clean. Pool area could use some maintenance with the patio furniture in use with many stains and mold spots on upholstery. Overall value is pretty good. I recommend it for a short stay like mine.
from California, United States
Submitted on 15-06-2016
Very Nice staff, happy hours, breakfast, and clean rooms, I think it was the best place I have ever been in the last 5 years, I will try and stay here the next time if ever get the chance to come back, thank you so much... thank you.
from Baypo
Submitted on 18-06-2016
Pool area was dirty. It's soroundings with old filth. Pool area needs to be cleaned and sanitized daily. Staff is extremely accommodating and polite. Hotel is clean and neat indoors. However the outdoors area must be addressed.
from
Submitted on 18-06-2016
I made the foolish decision to try a different hotel for this trip to Puerto Rico and was back at the Hampton Inn in Isla Verde the day after my arrival! You can't beat excellence. This hotel is a gem that delivers consistently and takes positive experiences seriously. The food is great, the drinks delicious, and the atmosphere superb. The rooms are very well appointed, comfortable, and very clean. The pool area and pool bar are a great. My family loves this place, it has it all for all ages. E... Read more
from Florence, South Carolina
Submitted on 20-06-2016
We stayed one night near the Airport prior to return home. The facilities were outstanding and the staff great. Food also was great. This is the second time we stayed here and we will be definitely going back.
from Canovanas, Puerto Rico
Submitted on 29-06-2016
Friendly staff, excelent location, very clean, confortable room and area, secure parking. Near restaurants, walking distance from the beach and markets. Very close to the airport and bus stop. Very well maintain area.
from lehigh acres, United States
Submitted on 29-06-2016
the location is a great place. the beach is near by. the restaurant are close . google app got me lost but is was the hotel mistake. for 2 hundred per night the breakfast we may had more choice .the parking is not free
from Benton, United States
Submitted on 30-06-2016
Enjoyed the facility and the friendliness of the staff. Nothing was out of reach for this staff. I would return in a heart beat. Rooms and beds are comfortable and one of the reasons for our return to this facility.
from Boynton Beach, Florida
Submitted on 01-07-2016
During high season (winter) price went up double or more as compared with off season. Even during off season (summer) and as compared with other locations of the same hotel chain price was certainly too high for the level of service; not to mention the mandatory charges as a "resort". The goverment imposed taxes of 11.5% adds to the increase in cost to the consumer. Up to now, based on value it had been my hotel of choice in San Juan.
from Surprise, Arizona
Submitted on 02-07-2016
As soon as you walk in the lobby you know this is not just another Hampton Inn and Suites. It is large and bright and definitely exudes a Caribbean vibe. The room was more typical Hampton but was very clean, bright, and well maintained. Where this hotel shined was in the common areas. The pool area was very nice and large. The evening reception was great with the complimentary drinks and the steel drum entertainment. The front desk staff shined and was completely ready to help with any question... Read more
from New York City, New York
Submitted on 03-07-2016
Clean friendly place to be good food at swim up bar , great breakfast choices and free massages. Had a great time. Pool is big. Whirlpool is hot. And happy hour is the best free drinks and snaks by pool side.
from Birmingham, Alabama
Submitted on 03-07-2016
Staying here overnight..celebrating my birthday. Front desk let us check in at 830 am and held our bags until the tolm was ready...didn't get the usual hilton welcome but everything has been.good. The black birds descend on you if you have food, but pool area is nice. Breakfast looks good. Staff has made good suggestions so far...hope service stays good
from Waltham, Massachusetts
Submitted on 04-07-2016
It was my first time in PR and the Hampton was the best choice for this trip. The location is perfect and the accommodation is friendly. Overall, I am satisfied with this location and I will come back again.
from Orlando, Florida
Submitted on 05-07-2016
I haven't stay in San Juan for a while and it is different the hotel was clean staff was helpful good breakfast. The only thing I did not expected and it was not good was that I prepaid my stay thru a booking site including room and taxes and fees. And when I get there they charge me $38 in resort fee and $11 parking. So. From the advertised rate of $138 / night ended being$200/. Night if I knew that probably stayed somewhere else with everything included and more amenities.
from Redmond, Washington
Submitted on 07-07-2016
Stayed for 3 nights, air conditioner was very loud making sleep difficult. $25 per night "resort fee" for a Hampton is rediculous, especially next to a busy airport. When I wanted a banana at breakfast I was told there were none available and it was still early. My expectations were not high for a Hampton but this was an interesting experience.
from
Submitted on 08-07-2016
It is a great hotel in a privileged location. The complimentary breakfast is good and varies per day. The beach is within walking distance. Very close to the airport and local as well as international restaurants. Great service, clean and spacious rooms and baths. Has a pool, hot tub, gym, among other facilities to fit everyone's need. Highly recommend this hotel.
from PHILADELPHIA, United States
Submitted on 09-07-2016
Hotel was awesome staff was and house keeping, they were very welcoming and always smiling even the house keepers. My family and I will stay here and any hampton hotel again. We love the service and how we was treated.
from Huntsville, AL
Submitted on 09-07-2016
We arrived late in the evening and needed a hotel for the night before continuing our trip from San Juan to Augadilla. The hotel is convenient to the airport and the staff is very friendly. The best part? It is next door to our favorite restaurant in San Juan--Metropol. If staying longer, it's just a short walk to the beach.
from ARNOS VALE, St. Vincent and the Grenadines
Submitted on 09-07-2016
Hampton Inn is conveniently located. Pleasant and helpful staff. Breakfast can do with more varieties. Communication is a bit difficult especially with English speaking guests. For the fitness guests there is a reasonable equipped gym.
from San Juan, Puerto Rico
Submitted on 10-07-2016
Love this hotel I stay all the time !! I definitely recommend it the beds are super comfy and the staff is very courteous and friendly I love the breakfast specially the waffles the hotel areas are always clean !!
from Italy
Submitted on 11-07-2016
Nice hotel with clean and spacious rooms. However, I reserved one night at one of the most famous booking sites and, to my great surprise, I found out that the price indicated was far from true, due to local taxes and 'resort taxes'. Almost 400 $ against 300$ shown in big characters when I pressed 'confirm' button (the additional taxes were shown in very small characters, my fault for not having paid attention). Apart from this, the hotel was not worthy such a price. The location is far from the... Read more
from Brooklyn, New York
Submitted on 13-07-2016
The staff is always helpful and accommodating. I have been here several times within weeks and months of each visit due to family emergencies in PR. I was allowed to check in earlier with no issue or check out later. My room was changed if needed. All amenities on site are helpful. All staff wonderful. Everyone who works there has a pleasant demeanor and empathy toward clients who are going through tragedies ... It is my favorite location when I go to PR. It is centrally located by all that you ... Read more
from Bedford, United States
Submitted on 13-07-2016
This was an excellent hotel within walking distance to the beach. The breakfast and other amenities were top-notch. I would definitely stay here again. Very close to the airport and we were able to catch a taxi to the airport the next morning right outside the hotel door. The staff was very helpful.
from Brooklyn, New York
Submitted on 18-07-2016
Stayed in a 1BR suite w/ 2 other people. Good amount of space - 2 full size beds in the bedroom and a pull out couch. Also included a kitchenette space w/ refrigerator, microwave and small sink and counter space. Room was pretty clean, but clear that it needs overall refreshing. Could use new carpets and new upholstery. One of the couch cushions had a stain on one side. Bathroom was clean. Window needed cleaning. It had finger prints all over it and curtains could be changed. Air condit... Read more
from St. John
Submitted on 19-07-2016
I'm so excited writing this review I don't even know where to begin! The service was Excellent! In all areas of the hotel everyone was super pleasant! The pool area was fantastic! Swim up bar offers amazing drinks and delicious food all for great prices and outstanding service! The rooms clean and pretty spacious! Bathroom was super clean and well equipped! There is one little problem in the bathroom! The tub is super slippery and I injured myself several times! There should be some sore ... Read more
from Woodbury, Minnesota
Submitted on 19-07-2016
We were less than fully pleased with our stay, but acknowledge that we were there during the 4th of July long weekend, when the hotel was a destination for families with children. Never the less, Hampton should easily anticipate the crowds, and adjust staffing and services to keep up. This clearly didn't happen. My wife and daughter went to use the whirlpool and found the area strewn with wet towels, spilled food, and other discarded items. The morning breakfast was very busy, but the two vi... Read more
from Bronx, Puerto Rico
Submitted on 19-07-2016
Comfortable and clean has a blast on the pool Bar and Happy Hour i Even a free Massage. Breakfast every morning was just perfect and the variety of food was excellent. would highly recommend to everyone hotel was only a 5 minute walk from the beach and the variety of restaurants was good.
from
Submitted on 20-07-2016
This hotel is a clean, comfortable place to say. Monday-Friday 5-7 free drinks at the pool. One street away from the beach and my restaurants close by. If parking would of been free, this place would be amazing. Parking is $10 a day.
from
Submitted on 22-07-2016
Very friendly staff. Clean room, lobby, pool area, hallways. A/C worked fine. Mold on bathroom ceiling, room definitely needed to be repainted. I typically enjoy Hampton Breakfast but this location was just "ok". I didn't bother any other days. Free Happy Hour poolside is great, snacks were ok. Swim up bar but kind of a small pool.
from Montreal, Canada
Submitted on 22-07-2016
Suites are comfortable with separate room from living room. Very comfortable bed. Staff is very attentive, responsive and professional. There is no room service but there are restaurants close by. Overall, good quality hotel.
from Oklahoma City, Oklahoma
Submitted on 23-07-2016
I googled San Juan Hotels and I was very fortunate to find this hotel close to downtown (new San Juan). Superb pool and the swim up bar/grill is absolutely amazing. I have never had food this good at swimming pool bar. Staff was amazing as well. Free drinks from 5-7pm as well! If we make it back to San Juan this is the place we will stay, no doubt about it!
from Nutley, New Jersey
Submitted on 24-07-2016
its was great!! the happy hours was excellent, I feel the walk to beach in a hot day felt long, even through its a 5 -6 minutes walk to beach. Great location!! the breakfast was great!!!. suite was great. pool could be bigger. when it gets packs no room to be in water. the resort fees are high
from Florida
Submitted on 25-07-2016
Great hotel and very close to the airport. Love the complimentary breakfast, a lot of variety. The cocktail hours by the pool was very well set-up. Love the live music by the pool during the cocktail hours.
from Irvine, California
Submitted on 27-07-2016
Hampton Inn's are clean with comfortable beds, and they include breakfast. We had a late arriving flight, so we did not even get to the hotel until long after midnight. I had notified the hotel beforehand to ensure that we would not have a problem with them still reserving the room for us. I also chose our hotel room ahead of time off of a map from their website so that we would not be facing the airport or the swimming area so that it would be quiet for us to sleep. All in all, a good layover h... Read more
from
Submitted on 31-07-2016
We paid for a week but left early my fiancé wanted to stay at a resort. Nice room and clean property. All the employees were kind and very helpful. Get to breakfast early plenty of choices. Beach is 5 minutes away. Front desk has chairs and towels for the beach
from Laguna Vista, Texas
Submitted on 01-08-2016
This was our second time staying at Hampton inn & Suites and they never disappoint. Everything is always very very clean, friendly employees, and fair prices. We don't stay more than one night, but when we do we take advantage of the free wifi and breakfast!
from
Submitted on 02-08-2016
I loved the staff, the easy check in, and the beach access directly across the the street! It was actually better than the one I booked before our cruise that was right on the beach!? Clean rooms, affordable, and we really enjoy the Pool time there!! I highly recommend this place!!
from Gilbert, Arizona
Submitted on 06-08-2016
My family stayed here 6 days while visiting for a wedding. This Hampton is conveniently located near the airport. The hotel sits about 5-10 minutes from a very nice beach with numerous high end hotels. The staff were very friendly and helpful. The breakfast is excellent for this type of hotel. There was always a meat such as sausage, Canadian bacon as well as eggs. There is an extensive waffle bar with many toppings along with cereals, pastries and juices. Our only complaint was that for much o... Read more
from San Jose, Costa Rica
Submitted on 06-08-2016
After spending the evening at the hotel and finishing the check out protocol, I was directed by the hotel staff to the Taxi driver that was on duty at the hotel. After loading my luggage and another hotel guest, the Taxi Driver became very hostile towards us, due to the fact that we were paying with a Voucher that was issued by the airline and a mistake was made by the airline on annotating the proper box for the taxi voucher. I proceeded to speak to the hotel manager on duty (Mr. Bo) and he wit... Read more
from
Submitted on 11-08-2016
We stayed one night at this hotel. It was pretty clean. When we arrived they had just started "happy Hour" with free drinks and some snacks. One of my sons enjoyed a very cold Medalla beer and nachos. The staff was pretty courteous. Very fluent in english. I am fluent in spanish but my husband is not. We had two room since we had our sons (ages 19-23) and my mother. The resorts fees and taxes on the island are expensive but that I believe is charged by the government I think not the hotel. But T... Read more
from Dallas, Texas
Submitted on 12-08-2016
Rooms were clean neat and very comfortable. Breakfast was great. The entire staff was very helpful including providing pointers on where to eat and visit and several helped me brush up on my Spanish. Hotel is within walking distance to 3 different beaches that were all beautiful. Some of the beaches have lifeguards and all facilities. We loved our visit and we will be back.
from Latham, New York
Submitted on 12-08-2016
We traveled to St. John, Tortola and Puerto Rico and this was our nicest hotel. Our room was huge, clean, and updated. The staff was nice and the free breakfast was delicious! We only spent one night here as our jumping off spot after getting in late to the airport so I can't speak to all of amenities. The area had a lot to walk to including rental car agencies and restaurants. It was also fairly convenient from the airport. I would recommend this hotel.
from Portland, Oregon
Submitted on 13-08-2016
Hotel was close to the airport. Taxi $15 and taxi to cruise port was $25. Pool area great. Bed very comfortable. Bathroom could use some refurbishment. Staff very helpful. Will stay there again in December.
from
Submitted on 14-08-2016
the suite is the best, and the best price around. you can't go wrong. the staff was awesome, the breakfast selection amazing. I don't like all the local tax bs though. but I guess they can't operate if they dont' pay them and we get involved in that wit the cost. but still best value for families.
from michigan
Submitted on 31-08-2016
This is a to notch property. We were very happy with how everything is run. The managers are always ready to assist and are very down to earth. We will definitely be visiting again. Nice pool. And happy hour was great.
from Florida City, Florida
Submitted on 31-08-2016
I'm the type to read reviews over and over to make sure I'm staying somewhere that I would be satisfied, or your looking for a great hotel for a great price, you've picked the right hotel! Hotel was central to all local areas and the breakfast was great! I would definitely stay here again!
from New York, United States
Submitted on 31-08-2016
We are a family of 5 and we stayed in this awesome hotel last week for 6 days. The staff was great. Amazing. Very helpful and knowledgeable. Accommodated us even when we missed our flight at 3am and had to return. Everything from the staff, to the pool, hot tub, hotel & room cleanliness and the hotel grill was awesome. Try the churrasco... its delicious. I'd definitely return to this hotel!
from Ft Lauderdale, United States
Submitted on 07-09-2016
Very good in many ways. The staff is excellent. Will recommend for business a leisure. Hope that my stay was longer. The breakfast was adequate. The pool area is very nicely kept. Clean atmosphere. It was very good to see people of all ages share in a safe environment!! I highly recommend the place. Parking is well kept and secured.
from Orlando, Florida
Submitted on 08-09-2016
Wonderful, helpful staff, parking for a $10 a day for guest...GREAT. Very clean rooms, complimentary breakfast was over the top. Pool and Pool Bar very clean and staff very friendly. I'll stay here on my next visit to San Juan. Close to the Airport and walking distance to the beach.
from North Carolina
Submitted on 10-09-2016
we flew in 2 days before our cruise. I did a lot of reviews and I changed my mind twice but finally settled on Hampton Inn & Suites. I am so glad I did. Everyone was so friendly. They went out their way to make our stay a pleasure. The breakfast was standard Hampton Inn breakfast but the breakfast area was large. The check out time of noon worked out since we were going straight to the cruise ship. The room was clean. We are near the airport, but can hardly hear the planes in the room. ... Read more
from Miami, United States
Submitted on 12-09-2016
Whenever I'm traveling to San Juan on business or on vacation I stay at the Hampton Inn in Isla Verde, 5 minutes from the airport, great location, great restaurants within walking distance, and the service is GREAT
from
Submitted on 13-09-2016
The Hampton Inn in San Juan, Isla Verde exceeds the expectations that you'll have from a budget friendly hotel. The facilities are clean and comfortable. Rooms are in pristine condition. The staff is very professional and courteous. Every time I go to PR for business I choose this hotel over all the others. That's not saying is not family friendly. It is 5 min from SJU airport, easy highway access and is within walking distance to restaurants, bars and shopping. I highly recommend this hotel.
from
Submitted on 13-09-2016
Just came back from 8 nights in San Juan! Great hotel with a great free breakfast buffet and daily free happy hour with drinks and appetizers! Has a laundry room also. Great home made hamburgers and cheeseburgers by the pool. Is a short walk to the beach and no ocean views but still a great hotel! Staff was very friendly and helpful! Would definitely recommend to anyone if you don't have to be on the beach.
from Rahway, New Jersey
Submitted on 14-09-2016
We were booked at another hotel four nights, and decided to stay in Puerto Rico two more days. I went on my jobs travel website, and found this hotel. The hotel, and its surroundings were very clean. Your staff is well trained, and have excellent customer service skills. Service with a smile, it was a pleasure staying there. Free breakfast was included, lots of options, whether you wanted to eat light, or a hardy breakfast. Rooms clean, and beds very comfortable. Happy hour was pretty awesome, n... Read more
from New York
Submitted on 15-09-2016
This hotel is located in a few minutes from the airport. Nice area with good restaurants nearby and close to the beach. Easy access to one of the main expressway of the island. And even that is close to the airport there is basically not noise from the airport.
from Joplin, Missouri
Submitted on 17-09-2016
I always choose the Hampton Inn when I travel, never disappointed. Great pool area with a swim up bar and grill!! Very clean and comfortable rooms and super friendly staff. Very good continental breakfast. Highly recommend!
from
Submitted on 17-09-2016
Clean,bright, spacious entry with super efficient check in staff Miguel and Jose got me on my way in minutes. Room clean, super fabulous bed, nice linen selection etc. I am not one to complain about silly things such as a spot or grout missing. I see the positives......And it gave me just that. I liked the pool, ample towels, good lunch and drinks, clean fitness area,and of course free breakfast!!! You can hop the bus outside to old San Juan or walk to find a neat authentic restaurant or take a ... Read more
from Passaic Park, New Jersey
Submitted on 18-09-2016
Emergency business arrived sat afternoon left for business meetings. Arrived back in room 10:00 pm and found room to be comfortable and clean. One problem was the strong Odor of perfume. It was very didturbing
from
Submitted on 18-09-2016
We asked a lot of questions and received good answers at the front desk. We also sent front desk email several times asking them to print attachments which they happily did. The housekeeping staff was very pleasant and tried there best to understand my poor Spanish. Did not use the pool but it looked like fun if you like crowded pools with bar service. The free food and drink in the pool area at happy hour was well used! The included breakfast was like any other reasonable North American hot... Read more
from Homewood, Illinois
Submitted on 18-09-2016
Stayed for one night while connecting at San Juan Airport. Wonderful property, well maintained and secure. Bed was comfortable, room was quiet. Ate at the grill, very simple food, prepared well. Taxi to property from airport is expensive, a shuttle would be better, but can't have everything. Wifi worked well, no issues. Will be back for sure.
from Queens, New York
Submitted on 23-09-2016
Jose at the front desk was very nice and gave us early checkin and late check out. Miguel and Gilberto were amazing very helpful in recommending and directing places that my boyfriend and I should go to....
from Trujillo Alto, Puerto Rico
Submitted on 26-09-2016
This is our 4th time in the property. Stayed for one night celebrating our anniversary. Great breakfast buffet and a great place to stay with the family. Will be back for sure. Wi-fi worked well, no issues.
from Fajardo, Puerto Rico
Submitted on 26-09-2016
Small cozy place to relax and have a quiet nice time. Very friendly staff at the check IN/out. Pool was great and room was clean and spacious, had a wonderful time. Close to the airport food was good and not expensive. Thank you to all the staff that made my stay a pleasant one, Will be back soon.
from Miami Beach, Florida
Submitted on 27-09-2016
Celebrating my n mom birthday together with family. Was a fun time with the exception of the whole entire island went on a blackout! We've stayed in the Hampton Inn on Isla Verde and other hotels was sending people to other resorts due to the blackout we didn't had to leave anywhere. The Hamptons had power in their lobby areas and surrounding although the rooms didn't had power, it was okay. Mostly everyone would come to the dining area and mingle while powering up their devices. We met inte... Read more
from Jacksonville, Alabama
Submitted on 01-10-2016
We stayed here since it was close to the airport. Not bad but the amount charged was different than the bill. I haven't gotten to the bottom of the difference but it's concerning. Our socks were filthy after walking on the rooms floors. The beach is several blocks away and it's not a white sand beach.
from Sherman, Texas
Submitted on 02-10-2016
Pre and post cruise stay for Texas couple. Excellent breakfast buffet. Popular on weekends with Puerto Rican families. Nice pool. Clean comfy rooms. We were allowed to check in right after leaving ship! That gets my vote!
from Fort Leonard Wood, Missouri
Submitted on 02-10-2016
It was a great stay. Very friendly staff, clean room, good internet service. The television didn't show well, but I didn't need it. Great happy hour, close restraints and night clubs and very close to the airport.
from Charlotte, North Carolina
Submitted on 04-10-2016
The Hampton Inn & Suites hits on all cylinders. It‚??s five minutes from the San Juan airport, and depending on traffic, about 20 minutes from Old San Juan. What‚??s to like? The hotel is spotless, the staff are as friendly and helpful as can be, it looks to be recently renovated, and it sports everything you expect at other Hampton Inns in the US ‚?? great breakfast, comfortable and well-appointed rooms with refrigerators and microwaves, ample air conditioning, hi-def TV, good wi-fi. The ho... Read more
from Aguadilla, Puerto Rico
Submitted on 04-10-2016
All was perfect and we had a great time. We loved the service, evening reception, pool, complimentary breakfast, free internet, comfortable beds and spacious suite! Love the new app and all it's features, especially the pre-check in which lets you select the room manually in advanced! I opted for it to assign it for me and it considered all my preferences saved on my profile. Excellent location, highly recommended and we will definitely be back soon! ‚?°
from Johnson City, United States
Submitted on 07-10-2016
Great location for business travel. Breakfast quality and selections better than most Hampton Inns. Breakfast to go, Happy Hour, complimentary bottled water and coffee are nice perks. Parking in San Juan can be challenging so having your own lot is a nice advantage.
from New York City, New York
Submitted on 08-10-2016
Excellent services nices staff the room was very clean. The Housekeeper was very nice quiet hotel for resting. I will go back to this hotel. I will recommended to my family and friends. Thank you for your services
from Middlesboro, Kentucky
Submitted on 09-10-2016
We stayed at this Hampton Inn for 2 days before boarding a Cruise Ship and had a wonderful time. The complimentary breakfast and evening snacks and cocktails were outstanding. Enjoyed my stay. Would stay here again.
from Quakertown, United States
Submitted on 12-10-2016
The facility is well maintain, rooms are clean and very confortable. Pool area and bar are very nice. Staff is knowledgable, friendly, and provides nice service. Breakfast is very good with nice variety and fresh fruits.
from Columbia, United States
Submitted on 11-10-2016
I went for a day of stress meeting and came out as a great experience thanks to the Hampton Hotel employee and great service. I had a smooth check in and out, a wonderful chill out complimentary happy hour and great restful sleep
from Girard, Ohio
Submitted on 13-10-2016
My stay was in San Juan Puerto Rico. The staff there are great! The front desk crew such as Freddy, Gilberto, Jose just to name a few were helpful and efficient. The cleaning staff were great as well. The hotel always remained very well maintained. The breakfast was good and happy hour was great too! This location could be the model for other Hampton Inn hotels.
from
Submitted on 15-10-2016
The staff was so charming, professional and dedicated to us as guest. The happy hour was tremendous. Breakfast & cleanliness was 5 star ! Location was close to all especially airport. A special thanks to Gilberto for the tour guide suggestions.
from North Port, Florida
Submitted on 01-11-2016
Stayed at this hotel for business for two nights. Staff was very friendly, rooms well appointed , and had a beautiful pool area. They have a great drink and food kickoff in the lobby around 530p with free drinks and breakfast was great. Good area for dining and the pool bar has great burger.
from Maryland Line, Maryland
Submitted on 01-11-2016
Hello all I stayed at the Hampton Inn and enjoyed my stay. This is a very clean, pleasant hotel. The staff was very helpful & nice. The breakfast was GOOD everyday. Rooms were clean . I rate this hotel as a 10+
from Montreal, Canada
Submitted on 01-11-2016
This was the perfect place to stay right after the cruise. Compared to other places it was extremely reasonable-and it came with a very decent hot breakfast for free! We stayed for 2 nights, breakfast was different both days along with your main staples. Coffee and tea available all day in the lobby-again complimentary. First day we arrived there was free drinks (yes, alcoholic) and nachos for a snack at the pool area. They also supply chairs and umbrellas for the beach. We had a very comfortab... Read more
from Dallas, Texas
Submitted on 02-11-2016
After thoroughly analyzing hotels of all star classes, we decided on the Hampton Inn and hoped for the best. It was better than we could ever imagine! Clean and trendy, comfy and accommodating. The staff is fabulous. We really enjoyed the pool bar AND the happy hour that included FREE drinks and snacks! The beach was a short walk away and the free beach chairs were great. You HAVE to try Metropol restaurant next door. It was such a joy to be in walking distance of this delicious establishment... Read more
from Chicago, Illinois
Submitted on 03-11-2016
Upon arrival the staff were very friendly. The hotel lobby area was clean. The rooms were also clean and inviting very clean. Nice pool area with swim up bar. The only downfall is that the hotel is very close to the airport so it's not very quite during the day. Walking distance to the beach and Resturants.
from Kissimmee, United States
Submitted on 04-11-2016
This is my second stay at this hotel and the staff are very friendly and professional. We have a situation on the room assigned but they solved fast and efficiency. The breakfast is good. I hope this never change and continued giving good service to the guest!
from
Submitted on 04-11-2016
We were a group of 5 and had an excellent experience while traveling for work in the Hampton Inn. Great ammenities, very close to main areas in San Juan such as the airport and customer service was excellent to top it all off.
from
Submitted on 08-11-2016
This hotel was so accommodating. It has a wonderful pool and hot tub with a swim up bar. It's location is just a 5 minute walk to Isla Verde beach and surrounded by many options for food and shopping. The staff is great! Housekeeping would leave cute designs with my neices toys she left out and leave snacks and chocolate sporadically. The front desk offered us beach toys, chairs, towels and a cooler to use on our trips to the beach. Breakfast was decent, repetitive but it's included in the price... Read more
from Salisbury, MD, United States
Submitted on 09-11-2016
I stayed one night while waiting to go somewhere else in PR. The Hampton Inn is a good, dependable hotel, at a very reasonable cost. It's not on the beach, but I didn't need that for my short stay. It had a nice pool with bar, and a jacuzzi, both of which I did make use of. It was close to the Airport, so easily accessible, and the breakfast was standard and sufficient. It was everything I needed. I didn't rate it higher because it is not intended to be a 5 star hotel, and I didn't need tha... Read more
from San Juan, Puerto Rico
Submitted on 09-11-2016
Great stay. I've stayed at this hotel in the past and definitely will again l in the future. The only thing we would improve is the ability to order room service. We wanted to have a good meal on the room but we had to go to the pool area to have dinner.
from FAIRFAX
Submitted on 11-11-2016
We stayed here on the way to a cruise and it was a great location for that. So close to the runway of the airport that we could see the planes and feel the take offs. The managers reception was popcorn, nuts and doritos...and weak drinks. Room a little mildewy and made hubbys nose slam shut. Nice pool and a short walk to a great beach (pic).
from
Submitted on 14-11-2016
It was a great year.. 2007 had a great room a great time and well relax and chill time... I can only say that it was worth the trip.. rooms were spotless, service by pool to die for... continental breakfast was great..walked to everything... and I'd go back in a heartbeat. Sometimes it's the simple things that stand out...
from Woodstock, Georgia
Submitted on 15-11-2016
This hotel is close to the airport but you do not hear any planes unless you are outdoors. Room was very quiet and clean. We had come directly from the ship so were there way earlier than check in time but the staff found us a room quickly! The reception that night was lovely and breakfast the next morning was very nice. We did laundry and the prices were low for both washer and dryers than other hotels. Great hotel in a great location and yes I would stay there again if in San Juan!
from San Juan, Puerto Rico
Submitted on 15-11-2016
Not all rooms have a grab bar in the shower. I am 84 years old and do not nedd a full handicap accesible room; however I do need a bar to safely get in and out of the shower. The staff was able to accomodate my request after 2 days.
from Mayaguez
Submitted on 15-11-2016
Wonderful experience. Staff was excellent, facilities extra clean and excellent breakfast! Room was great, super comfortable. Location was accesible. Coffee 24 / 7. I definitely recommend this hotel!!
from San Juan
Submitted on 15-11-2016
It was an awesome experience in a five star accommodation hotel. Not equal to any other previous saying at any hotel or resort! I will recommended to my friends and work piers. I have plans to stay in a future occasion.
from Christiansted, St. Croix
Submitted on 19-11-2016
We stayed at another horrible hotel and decided to move over to the Hampton inn. It was such a wonderful experience. Everything was beautiful. The hotel employees were exceptionally nice and helpful always pleasant.
from Atlanta, Georgia
Submitted on 20-11-2016
If you utilize the poolside bar and grill be prepared to wait. The service is extremely slow! The food is decent though but not worth the the wait. This hotel is utilized by a lot of pilots and flight attendants, it seems if you are not a regular you get ignored,
from Chicago, Illinois
Submitted on 21-11-2016
The Hampton Inn & Suites is in a great location. It is just a 5 minute walk to the beach, Walgreens, and some restaurants. Parking is $15 daily. We chose to park on the street which was free. Keep in mind that the street parking is hard to come by but if you feel like spending 5 to 15 minutes looking for a parking space in the area, you will probably find one. We were very lucky to find parking on Isla Verde for the 5 nights we were there! Most times we were parked down past the Burger Ki... Read more
from Montreal, Canada
Submitted on 21-11-2016
Short taxi ride from the airport, very nice ,clean room, WiFi works great ,very fast ,front desk staff were very friendly - check in /check out great - the pool was inviting after a long flight ,we arrived in time for happy hour with cold drinks and snacks included. The breakfast was also good with a good selection of choices - we ate outside next to the pool and enjoyed the air. The only negative thing with this hotel was the short distance from the airport runway -we were able to hear the airc... Read more
from Naples, Florida
Submitted on 22-11-2016
After passing the ghetto, it was an amazing place. They had free cocktails and wine from 5pm-7pm. The price wasn't bad and location wasn't horrible. It's in Isla Verde, 15 min from Old San Juan, across the street from the Ritz, and near the beach. I would definitely stay here again.
from Orange City
Submitted on 22-11-2016
The hotel is close to the airport and next to the Metropol Cuban Restaurant. Two bottles of water and candy kisses were waiting in the room. The large room had a refrigerator. The staff is bilingual and was very courteous. In addition, they were sensitive to my physical limitations. Daily breakfast was included and consisted of fresh oatmeal, fruit, scrambled eggs, sausage, and potatoes, juices, assorted breads, make-your-own waffles, and varied coffee strengths. The coffee bar is open 24/... Read more
from La Garriga
Submitted on 23-11-2016
Clean and nice rooms. A bit old fashioned style but very comfortable. Outside at the pool √°rea, which is nice, you can enjoy the pool and coctails but unfortunately, also all the planes...The airport is next door.
from Puerto Rico
Submitted on 25-11-2016
It's so nice to have fun, the happy hour & the breakfast was so good and the pool was perfect. The crew was really nice and the room was really clean and the bed was the best, so comfy, the best one!!
from Chicago
Submitted on 27-11-2016
We stayed here for just one night and loved it. It's a beautiful, clean and friendly hotel. Check in was so super easy(Bo is amazing) and we were in our room within 10 mins of arriving to the hotel. Food at the swim up bar was great and prices very reasonable. Managers reception was awesome and It was not very crowded. We would definitely stay here again in the future.
from NYC, United States
Submitted on 27-11-2016
I strongly recommend this hotel... The breakfast area is clean and has a large variety of food, both hot and cold. The hotel is modern and clean...the room temperature is very comfortable. At the hotel, there is a nice pool size. It is very clean and maintained well. For your convenience, there are towels available. The employees are courteous and pleasant to customers.
from Long Island, United States
Submitted on 29-11-2016
Nice quality Hampton it a decent location with a good price point for the area. NOT a beach hotel. If you are looking for a hotel on the beach, this is not it. If you are looking for a clean room in a nice facility near the San Juan airport, this is a good choice. Some airport noise, especially if you are in the side of the building that is facing the airport runway.
from Lake Wylie, South Carolina
Submitted on 01-12-2016
Swim up bar in the pool, same free breakfast as every other Hampton Inn, Cockfighting ring next door, and fantastic oceanfront dinners and craps shooting at the Ritz Carlton across the street. Who couldn't love it?
from San Juan, Puerto Rico
Submitted on 01-12-2016
Very good service of the employees towards the guests. From the check-in personnel to the cleaning lady. The hotel was clean and very nice. The rooms were comfortable for my wife, 1 year old daughter and myself and the king size bed is very comfortable to sleep in.
from Valkeakoski, Finland
Submitted on 03-12-2016
We stay here only two nights,luckily. Room was bad,very humid,very cold and smell bad (mold).View directly to the parking place. Pool area was okay but in the evening there was lot of young peoples drinking and we not enjoyed there with our children. Breakfast was good and staff also.
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