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DoubleTree by Hilton San Juan

San Juan, , US (SJU)

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Based on 2395 reviews
Enjoy upscale amenities and a great location in the popular Condado area of Puerto Rico`s capital city.
Room & Rates
1 King Bed Garden View w/Balcony Non-Smoking - DoubleTree by Hilton San Juan - 1

1 King Bed Garden View w/Balcony Non-Smoking

  • 1 King Bed
  • Balcony
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
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1 King Bed Garden View Non-Smoking - DoubleTree by Hilton San Juan - 2

1 King Bed Garden View Non-Smoking

  • 1 King Bed
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
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1 King Mobility Accessible Roll-In Shower Non-Smoking - DoubleTree by Hilton San Juan - 3

1 King Mobility Accessible Roll-In Shower Non-Smoking

  • 1 King Bed
  • Corner Room
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
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1 King Bed Corner Room Non-Smoking - DoubleTree by Hilton San Juan - 4

1 King Bed Corner Room Non-Smoking

  • 1 King Bed
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
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1 Queen Bed Non-Smoking - DoubleTree by Hilton San Juan - 5

1 Queen Bed Non-Smoking

  • 1 Queen Bed
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
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1 Queen Bed Non Smoking w/Double Murphy Bed - DoubleTree by Hilton San Juan - 6

1 Queen Bed Non Smoking w/Double Murphy Bed

  • 1 Queen Bed
  • 1 Double Murphy Bed
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
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1 Queen Bed Balcony Non Smoking w/Double Murphy Bed - DoubleTree by Hilton San Juan - 7

1 Queen Bed Balcony Non Smoking w/Double Murphy Bed

  • 1 Queen Bed
  • Double Murphy Bed
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
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1 Queen Bed Garden View Non Smoking w/Double Murphy Bed - DoubleTree by Hilton San Juan - 8

1 Queen Bed Garden View Non Smoking w/Double Murphy Bed

  • 1 Queen Bed
  • Murphy Bed
  • 20 PCT USD Resort Charge
  • Mini-Fridge
  • Microwave
  • Flat Screen TV
Hide room details
DoubleTree by Hilton San Juan
105 De Diego, San Juan, NA US 00914

About The Hotel:
Stay within walking distance of sandy Puerto Rico beaches and the best casinos. Our beautifully appointed Caribbean island hotel in San Juan is only three miles from the historic district of Old San Juan and just five miles from San Juan`s Luis Munoz Marin International Airport (SJU). One of the best hotels in San Juan. We don`t mean to boast, but our freshly renovated San Juan, PR hotel has so much to offer business and leisure travelers alike. Our hotel is only a short walk away from exciting San Juan nightlife and the Condado area casino district. Sample dozens of tempting restaurants, cafes and shops. For the more adventuresome, rum bars, pubs and nightclubs offer excitement. Also within walking distance of our San Juan, PR hotel are:

  • The Puerto Rico Museum of Arts
  • Luis A. Ferre Performing Arts Center
  • Theaters
  • Boutiques
  • Ocean Park Beach
  • Old San Juan
  • El Morro Fortress
  • Catedral de San Juan

The Doubletree by Hilton San Juan, Puerto Rico hotel offers the best hotel value for an ideal location and up-to-date amenities. Our professional and caring staff looks forward to welcoming you to beautiful Puerto Rico with our signature warm chocolate chip cookie at check-in.

Guest Amenities:
Our contemporary guest rooms and executive accommodations include in-room conveniences like 32" flat screen TV, MP3 clock radio, high-speed Internet access, microwave and mini-fridge, and our uncompromisingly luxurious Sweet Dreams beds. For extraordinary meals, enjoy the finest in regional and international cuisines at one of the restaurants in our San Juan, PR hotel, serving breakfast, lunch and dinner daily. Or, enjoy your favorite beverages and cocktails in sophisticated surroundings. Additionally, our guests have use of hotel amenities that include:

  • A State-of-the-Art Precor-equipped Fitness Center
  • Spa Room - Massage Appointments Available
  • In-room Dining
  • Private Courtyard with Sparkling, Tropical Pool and Whirlpool
  • Complimentary Wireless Internet Access in the Lobby and Pool Areas
  • Business Center providing fax, photocopying, and secretarial services as well as complimentary high-speed Internet access

We`re close to Hato Rey and the Milla de Oro business and banking district, as well as the New Convention District and Plaza Las Americas Shopping Center

Meeting Space:
The Doubletree San Juan hotel has four versatile meetings rooms with modern A/V and connectivity capabilities. We offer complete support services to facilitate your important conference, seminar, luncheon, business meeting or family reunion for up to 60 guests, including themed events that can be custom-designed to your unique specifications.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center (+)
  • Conference Rooms
  • Fitness Facility (+)
  • Free Wi-Fi
  • Restaurant (+)
  • Room Service (+)
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2395 reviews
from
Submitted on 22-05-2016
Stayed for 5 nights for our Puerto Rican getaway, and we were so pleased with our experience! Staff was excellent!! Always helpful and friendly! Room was perfect, we were in one of the garden view rooms that opened out to the pool which was great!! Great restaurants close by and grocery store conviently across the street!
from Orlando, Florida
Submitted on 22-05-2016
My friends and I stayed at this hotel after having a nightmare of a night at a local airbnb spot. Courtney made us feel so comfortable and relaxed. She went above and beyond. Courtney is most definitely a gem to Hilton! She always has a smile on her face. That is what I call extraordinary customer service. We miss you Courtney, and that great warm smile! Keep up the amazing job!
from Orlando, Florida
Submitted on 22-05-2016
After having checked in a crappy/misleading Airbnb property, my travel companions realized that we should look for something a 100x cleaner. We were truly pleased upon entering the Double Tree. The lobby is beautiful and our room was very accommodating. What made our trip even more pleasant was the front desk agent that assisted us. Courtney went above and beyond, seeing to that our stay was a "home away from home" kind of stay. She was successful in doing so. *All smiles*
from Brooklyn, New York
Submitted on 25-05-2016
This has become my go-to hotel for business travel in Puerto Rico. If this is your first time to Puerto Rico and you are expecting an ocean view from your room, while this hotel will provide many other pro's which you'll see below, it will not provide that. Other than that, this is a very solid choice for your Puerto Rico travel. A few of the Pro's and Con's below. Pro's Let's start with location. This is right in the heart of Condado which is great. There are several bars and restaurants... Read more
from Hartford, United States
Submitted on 25-05-2016
Staff was excellent. Wonderful ambiance throughout. We enjoyed the pool and the Jacuzzi. Great location. Easy access to everywhere. We were given places of interest and a surprise cake was delivered to my door on my birthday morning!
from New York City, New York
Submitted on 30-05-2016
Great location and service was superb. Staff accomodating and very helpful. Thanks to y'all for a great experience. I'll surely recommend to friends and will stay again at the same hotel because of services provided.
from Fort Lauderdale, Florida
Submitted on 31-05-2016
Very great hotel location was great few min walks from several restaurants and bars beach walking distance staff was really helpful and great customer service rooms were very comfortable and well managed taxi on site 24 hour for transportation overall the stay was wonderful and will stay again
from San Juan, Puerto Rico
Submitted on 31-05-2016
Great Hotel Location near all San Juan Puerto Rico Metro Area and San Juan Beaches. Nearby restaurants are a good option if you are not willing to pay more in the Hotel's Rest. Beaches are at walking.
from Long Beach, California
Submitted on 01-06-2016
Very nice and clean modern room. The staff was friendly and very accommodating as we were only in town from 6am to 6pm while waiting for our ship to leave and they got us a room for that time. Very happy with the staff.
from Dallas
Submitted on 06-06-2016
HHonors room on the 8th floor, top floor. Safe to walk down to 'La Cueva Del Mar' (The Cave by the Sea), about 5 blocks, at night, for their delicious Sweet Chili Shrimp - OUTSTANDING flavor! Their red beans and rice dish is also very good.
from Washington DC, District of Columbia
Submitted on 15-06-2016
Nice property if in San Juan on business. Rooms comfortable. Pool / Jacuzzi are fairly small but if you need a dip they have it there. Just not a family resort environment. Supermarket across the street (24 hours) which was very convenient. Also had a business center which was a lifesaver for me - had a 50 page presentation I needed to print. Nice work out facility as well. Has an on-sight restaurant / bar which had a nice happy hour drink menu from 5pm-8pm. Walking distance to good rest... Read more
from Fort Lauderdale, Florida
Submitted on 17-06-2016
I've been here a couple of time and top notch. Very nice location and rooms are very modern and warm. The staff is all 5 Star team members and the Cowboy Steak is just the right meal to reward yourself after a long day.
from Birmingham, United Kingdom
Submitted on 18-06-2016
We stayed at ythe Doubletree Hilton in San Juan from 19th-22nd May 2016. This was a pre cruise stop over. The hotel is literally 7 mins from the airport and it costs $21 in a taxi. We arrived late evening and was dealt with quite quickly and was given warm complementary cookies. We were then told that they would need a credit card as we would need to pay extra resort fees, I said our agent ( Travelbag) did not tell us about extra resort fees. The fees were apparently for the free wifi in your r... Read more
from Atlanta, Georgia
Submitted on 20-06-2016
I recently had an extended business-related stay at DoubleTree, San Juan, and was very glad that my business chose this hotel for my stay. I really enjoyed the breakfast buffet, with plenty of fresh fruit, omelets, oatmeal with all the fixings, fresh croissants, etc. What I enjoyed most were the wonderful front desk and breakfast staff. The front desk staff were always (no kidding), always amiable, always eager to help, offer helpful suggestions, and immediately address any concern. Karla, Soph... Read more
from Aguadilla, Puerto Rico
Submitted on 22-06-2016
The gentleman that checked is in was not that welcoming, we felt as we were a burden. Did not even offered us a cookie (my daughter was looking forward to). When we got to our room we found out there was a power outage earlier and the air conditioning was not powering up. Finally the manager in the front desk not only gave us the cookies but also treated us for a round of complimentary drinks. Other than that our rest of our stay was pleasant. Loved its centric location!
from
Submitted on 26-06-2016
We previously (last week) stayed at the Marriott Resort in Condado. The Marriott is bigger, more expensive, on the beach, and louder. I prefer this hotel - the Doubletree. This hotel is fantastic. It is quiet and perfectly sized for our family of four. Our 2 kids, aged 8 & 4 love the Murphy bed. The room is clean, the sheets are soft, the wifi is fast and free. Even the in room bottled water is free. Be sure to eat at Bebos Cafe. It's a delicious local spot a few minutes walk away. There's a... Read more
from Michigan
Submitted on 27-06-2016
I have stayed at the Doubletree in San Juan twice. It is a clean and very nice hotel. Rooms are a bit small but that was fine because I left on my cruise the next day. The service was good and the staff very helpful. There were taxis readily available to take me to my ship. One issue that I did have was the air conditioner was not working very well. I was given a full refund. Great customer service.
from Windermere, Florida
Submitted on 27-06-2016
This is an excellent hotel. The people are great and it is near great restaurant and a short walk to El Condado area. Rooms are clean and well kept. Breakfast is excellent. visiting Puerto Rico soon and planning on staying here again!
from
Submitted on 29-06-2016
Visited the Doubletree in San Juan many times in the past but this was the first time in over a year. Same great service, staff, facilities and accomodations. Location is perfect, walking distance to beach, Ashford Ave, next door to a supermarket and near many restaurants.
from Livingston, New Jersey
Submitted on 30-06-2016
My visit to Puerto Rico was amazing love the rooms very cleaned and beautiful decor . The area was perfect for us . Close to the night life and beautiful beaches . My son love the warm cookies at the front desk . The staff was very friendly and fast . Valet parking was amazing . I was able to call them and my car was outside waiting for me . The coffe machine in the hotel rooms was great . Every morning breakfast was excellent . And room service a must . The bar was fool with the finest wines an... Read more
from Indianapolis, USA
Submitted on 02-07-2016
So, after my last review and the response by management I thought we should give it another try to be fair and this time booking a slightly more expensive king corner room for more space. Well, I don't mind getting the room I paid for if a property doesn't upgrade Diamonds but second floor overlooking the front entrance? I asked the front desk person if this is normal Diamond treatment and he said I booked a king and that is what I got. I guess I can't argue with that but I can't recommend any H... Read more
from
Submitted on 03-07-2016
great service people always smiling, great pool area, beach area. room just what you expect. me and my family had really good time. It was my first time but definitely I will be back. Good cookies at the front desk.
from
Submitted on 03-07-2016
The hotel was perfect, the pool area really good and relaxing, the room just what we expected, great service people always smiling. Me and my family spend good time together. The beach was also great.
from Cambridge, Massachusetts
Submitted on 05-07-2016
Excellent staff, especially at front desk. Always prompt to help. Well located, easily accessible to business needs. I recommend it wholeheartly if you need to do business jn San Juan. We used the beach availability in Isla Verde without any problems.
from Naperville, Illinois
Submitted on 07-07-2016
Hotel was very nice and clean. Was extremely dissatified with the additional resort $23 and something resort fee per day. This was not mentioned when I booked the hotel. Also, the food at the hotel was very expensive. Ordered room service/breakfast for 2 and laid $50 for french toast, 2 sides of bacon, a side of sausage, toast, and 2 orange juices.
from Norman, Oklahoma
Submitted on 07-07-2016
My wife and I stayed at this hotel for 3 nights, 4 days in April before attending a business meeting. This is a wonderful hotel. The staff were very friendly and helpful. The hotel has a very relaxing, tropical, secluded pool. The restaurant was also wonderful. We ate at the restaurant every morning and had made to order omelets. In the evening, the bar has a very reasonable happy hour with rum drinks, and friendly staff. The room was very clean, well kept and modern. Our room had a very nice ... Read more
from
Submitted on 07-07-2016
Had a good experience and good customer service. They were attentive in all my needs. Rooms were clean like expected nice pool area for swimming. The area was nice place to walk. Has a gym area and meeting rooms
from Queens, New York
Submitted on 09-07-2016
Great business hotel, relatively close to the beach. Rooms were clean and spacious. In downtown Condado area. Near many restaurants and supermarket. Easy access off and on the highway. Would definitely recommend this hotel.
from Cumming, GA
Submitted on 10-07-2016
My wife and I read a lot of the reviews before deciding to stay at this hotel and the reviews were spot on. This is a very nice hotel and the staff friendly and helpful. One of the front desk employees (Margarita S.) helped us several times in planning our daily activities and was always friendly and anxious to do so. We also enjoyed the happy hour daily in the Pierre Cafe. Vincente C. the Food & Beverage Supervisor for the Pierre Cafe always made us feel welcome with his friendly and kind m... Read more
from Fl, United States
Submitted on 11-07-2016
Wouldn't recommend if you are traveling with family, the rooms are really small, otherwise not bad for the price. The staff was courteous and friendly. The amenities/facilities are very nice. We enjoyed the stay regardless.
from Boston, Massachusetts
Submitted on 12-07-2016
This hotel was great! The staff was EXTREMELY friendly and helpful. We felt very safe the whole time. You most definitely would enjoy staying in this hotel. Across from a 24 hour market. For breakfast & lunch we ate at a restaurant, around the corner from the hotel call Babos. The food is amazing and cheap! You can't beat that. Nightlife is a taxi away, could walk but it can be a long walk.
from
Submitted on 12-07-2016
This place was great! Was not expecting it to be as nice as it was. All employees were very friendly. Room was beautiful and clean. Cozy beds and very nice bathroom. Great parking, which is important around here. Very nice facility.
from Nashville, Tennessee
Submitted on 12-07-2016
Great staff, very friendly and helpful. Me and my wife stayed here and had not 1 problem. Pool,hot tub, and room very clean and comfortable. Food and drinks were great.They even offer free bicycle to ride around the city, good place for a family
from Mexico NY, United States
Submitted on 13-07-2016
I have stayed many places in the world and this was as good as it gets for rooms/ staff experience at a hotel within a reasonable distance from the airport. If you are looking to stay a night or week and want a helpful friendly staff this is the place to stay.
from Tupelo
Submitted on 13-07-2016
I chose this hotel after searching for a reasonable rate near Ashford Ave. This hotel turned out to be amoung the most reasonable chain in the area to which I wanted to stay. The hotel was very large and in a good enough area to walk around. There is a market across the street and the city bus also stops across the street. My only complaint is that the rooms were too small for the price that they charge per night. Also the parking garage charges a high parking fee per night in the garage is very... Read more
from Shewsbury, PA
Submitted on 15-07-2016
This hotel is extremely nice, clean, and the staff was very accommodating! It's location is just a 15 minute taxi ride to Old San Juan and other great sites. There were golf cart shuttles to the beach, as well! We also walked around and found great restaurants in the local area.
from Atlanta, United States
Submitted on 16-07-2016
Incredibly friend and efficient hotel staff. The room was spacious and accommodating, even for someone like me who had business in town for 3 weeks. Breakfast was delicious and the staff always helped me put together a to-go box when I had to rush out for a meeting. I appreciated the Wednesday happy hours and social events. All together, a great package.
from Atlanta, Georgia
Submitted on 19-07-2016
All staff members, from the General Manager to the housekeepers were very pleasant and helpful. The availability of bicycles right outside the door is also a nice amenity! There is also a large supermarket right across the street which is super convenient.
from Washington, District of Columbia, United States
Submitted on 19-07-2016
I loved staying at the Double Tree. I received a warm greeting from the front desk staff. They had a great Asian restaurant and pizza place only a couple of feet from the front door. I got a little sick upon my arrival and the staff did everything they could to make me feel comfortable. That was really great. I took a short 5 min ride to the beach down the street and I loved the set up just for the hotel. We something sort of like a cabana employee that helped with our seats, umbrellas for the s... Read more
from Houston, Texas
Submitted on 19-07-2016
Came here to celebrate my tenth wedding anniversary and this hotel was great! The hotel staff is very nice. Upon our arrival, Peter, was so friendly and helpful. He provided us tips for our trip and made us feel very welcome. The best part was receiving their yummy cookies that they give to every guest. The hotel room is nice and clean. The room is pretty spacious. Small fitness center but met my needs; there's a supermarket across from the hotel which was very convenient to buy breakfast items,... Read more
from Akron, Ohio
Submitted on 20-07-2016
Nice more modern hotel - Clean, comfortable and inviting for the right price. Provides full hotel services and amenities but not over the top. Nice pool area, fitness and business centers too. Convenient to the Airport. I'd certainly stay here again...
from
Submitted on 20-07-2016
I stayed here from the 14th to the 19th.. the rooms was ok, cute n clean, but the staff was amazing especially my new friend Peter, he helped us plan our anniversary diner date at the best restaurant in the area ,Oceanos, In additional he was extremely helpful with places for us to visit and place to shop. I wouldn't have had a perfect 15th anniversary trip if it wasn't for Peter. I will deffenetly go back and stay there. Thank you so much for making this trip specially Jenine & Paulo Teixe... Read more
from Lindenhurst, United States
Submitted on 22-07-2016
This hotel was EXCELLENT from start to finish. Any of the staff that I encountered, were very nice and always helpful. They didn't make you feel like you were "just another guest". Meaning, they remembered me and smiled and would say hi each time I saw them. If I had any questions, I was never made to feel that I was bothering them. From someone in management in a customer serviced based industry, this place definitely gets an A+!
from Elkhorn, Wisconsin
Submitted on 24-07-2016
My wife and I stayed here for the first leg of our honeymoon. Overall we were pleased. The room was small but very nice and very clean. The bar was a little more expensive than most. There is an amazing little restaurant called Bebo's within walking distance. On a side note the concierge staff was top notch. Very helpful with any and all questions.
from Chicago, Illinois
Submitted on 25-07-2016
The service was great. The people were great. They even decorated my room for my birthday. I felt do special. I will definitely be back. This was not my first time visiting and it won't be my last. Keep up the great work!!!!
from Atlanta, Georgia
Submitted on 25-07-2016
I stayed there for 5 weeks. The rooms were very clean, comfortable and quiet. The service was excellent, and the location cannot be beat, across the street form 24 hr. supermarket. Breakfast offered fresh fruits, eggs, fruit juices, yoghurt, cereals and breads, and lots more. Lots of good restaurants within walking distance.
from San Antonio, Texas
Submitted on 26-07-2016
Some front desk ladies are rude. Be aware. Lack of security. Some people stay for shady reasons. Had to smell drug smoking from other room. Everyone not staying can use pool. Laundry room very dirty. Elevators work ok.
from Bronx, New York
Submitted on 27-07-2016
Peter at the front desk was phenomenal he made sure I was very comfortable, he helped me book my tour and explained what each tour entitled. I felt extermily comfortable. The room was extermily clean and the walk to the restaurant was short on the way there was beach there were treasures and everything was just so close. I loved it and would definitely stay again. But Peter from the front desk needs to be in management that's how amazingggggg he is.
from Eastwood
Submitted on 27-07-2016
Located between San Juan and the international airport, the hotel was very comfortable and provided a good location for touring this part of Puerto Rico. The room was well appointed and the meals we had there (breakfast only) were as expected of an excellent hotel.
from
Submitted on 28-07-2016
I have to point out that Julio A. Navedo employee assigned to the pool area attended a a spectacular way, was very attentive in its services and was always attentive to every detail to make us spend a wonderful weekend in the pool area.
from Kansas City, United States
Submitted on 28-07-2016
We were moved to this hotel because of an overbooking. It was a pleasant surprise. Great service, great breakfast, easy walk (but they also had a golf cart shuttle) to the beach, modernized rooms, terrific pool, and good restaurants nearby. We would definitely return!
from Edgewater, New Jersey
Submitted on 31-07-2016
The hotel needs a good refurbishing. Rooms' carpets very very old. Pillows too old and crappy. Not cushioned enough. Bathrooms seem modern however, a smelly order from plumbing. I am assuming it's the water. Location is good though. We went to BeBo's Cafe which serves all meals. Good food. I'll review it by itself. I cannot understand why San Juan doesn't think of refurbishing hotels after a period of time. We are Hilton diamond status for years. So I know what I am talking about in compari... Read more
from
Submitted on 01-08-2016
Nice hotel overall. I like that is it across the street from a market where I could go to get groceries and things I forgot to bring. The hotel's beach was a golf cart ride away and was nice and clean. The hotel also offered free bike rental which was also very nice. Hotel food was okay but not impressive. Price was reasonable.
from
Submitted on 03-08-2016
Stayed here before and after the cruise. The before experience was horrible. Our room was not cleaned. We did share with the front desk registrant but seeing as we checked in late night, they were not able to do anything about. The after was much better, but I wouldn't chance it again. The staff was great though.
from
Submitted on 04-08-2016
This hotel dosen't have a pool, but has a great restaunrant, great bedrooms. It's more of a business hotel or if you like to stay in a nice place to go and explore san juan, because it's near everything.
from Mississauga, Ontario
Submitted on 04-08-2016
I stayed at the Doubletree by Hilton San Juan for one night pre-cruise and have only wonderful things to say about this hotel. It was a quick taxi ride to the hotel from the SJU airport. This hotel is not on the beach but that wouldn't matter as it was a short 10-15 walk to the beach (or you could take the complimentary shuttle they offer). At the beach, Doubletree has loungers and umbrellas set up for Doubletree guests' convenience. I believe they also had some drinks available to purchase,... Read more
from Atlanta, United States
Submitted on 07-08-2016
The staff is very helpful and you should ask for Antonio. He was very helpful in planning things to do while in San Juan. While in San Juan the Bacardi Tour was very interesting. The hotel will take you to the beach if you need a ride but it's walking distance from the hotel.
from Coral Springs, Florida
Submitted on 08-08-2016
Great property to stay at in Puerto Rico. The staff is very professional and helpful. They were there for our every need. We would definitely return whenever we return back. The hotel is close to the beach and restaurants.
from
Submitted on 08-08-2016
No regrets. We received a room near the pool and everything was great. Staff was very helpful, room is modern and clean. Just the chocolate smell of the lobby did it for me. Would definitely stay here again.
from Odessa, Florida
Submitted on 12-08-2016
Hotel has everything and closed to everything . Staff very helpful and for sure will stay there again. You can chose to eat at the hotel but have some other restaurants around with good food not expensive We loved the location of this hotel. Beach was close distance
from Liverpool, New York
Submitted on 13-08-2016
Before the trip, I read the reviews which were complimentary of the staff. Those reviews were spot on-Peter, Guillermo, and Courtney were amazingly helpful-from local restaurant suggestions to extra cookies for my young adult children to being attentive and answering our questions, they were a part of making our first visit to PR unforgettable. The room was clean and had everything that I needed. I elected not to have my room cleaned everyday but the one day that I did, Housekeeping left extra t... Read more
from
Submitted on 14-08-2016
The hotel is very nice, super clean, the attention superb.. The room was immaculate, good space and the bathroom very innovative. The air conditioner works good and it doesn't turn off in the middle of the night . The signal on the TV wasn't the best but you can manage.. But then... The BED was so bad it felt like a ROCK, the pillows bad too!! It was a nightmare sleeping there! We woke up exhausted because we really couldn't sleep well. The sheets are good and so are the towels. The breakfast ve... Read more
from Columbus, Ohio
Submitted on 16-08-2016
Nice rooms and clean hotel. The pool and work out area is clean. The restaurant has good,fresh food and nice variety of food. Convenient to casinos and restaurants. They have a complimentary golf cart which a staff member will drive you to a close beach.
from Atlanta, Georgia
Submitted on 17-08-2016
Great hotel with a nice private beach. With free chairs and umbrellas Friendly staff and 24-hour grocery store across the street. Short cab ride to all attractions. Small pool but hey its only a 7 min walk to the beach
from
Submitted on 17-08-2016
We have been to Puerto Rico several times and thanks to the positive experience at your hotel we will be back again. Both my husband and I worked in the industry for years and were very impressed with the cleanliness and the service. Peter at the Front Desk was very kind, pleasant and helpful during our eight day stay. He recommended excellent local restaurants, inquired about our stay every time he saw us and made us feel like family. The most critical part of the hospitality industry is the... Read more
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