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Hilton Ponce Golf & Casino Resort

San Juan, , US (SJU)

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Based on 1314 reviews
Stunning resort on Puerto Rico`s southern shore.
Room & Rates
Balcony Pool View Room w/2 Double Beds - Hilton Ponce Golf & Casino Resort - 1

Balcony Pool View Room w/2 Double Beds

  • two double beds
  • balcony
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Garden View 2 Double Mobility Accessible Roll-In Shower - Hilton Ponce Golf & Casino Resort - 2

Garden View 2 Double Mobility Accessible Roll-In Shower

  • two double beds
  • walk out to beach/pool
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Oceanview Deluxe 2 Double Accessible Roll-In Shower - Hilton Ponce Golf & Casino Resort - 3

Oceanview Deluxe 2 Double Accessible Roll-In Shower

  • two double beds
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Executive Oceanfront 2 Doubles - Hilton Ponce Golf & Casino Resort - 4

Executive Oceanfront 2 Doubles

  • two double beds
  • 14 Pct USD Resort Charge
  • breakfast and Wi-Fi included
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Executive Level Ocean View 2 Doubles  Accessible Roll-In Shower - Hilton Ponce Golf & Casino Resort - 5

Executive Level Ocean View 2 Doubles Accessible Roll-In Shower

  • two double beds
  • 14 Pct USD Resort Charge
  • breakfast and Wi-Fi included
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Oceanfront Patio Room w/2 Double Beds - Hilton Ponce Golf & Casino Resort - 6

Oceanfront Patio Room w/2 Double Beds

  • two double beds
  • walk out to beach/pool
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Oceanfront Deluxe Patio Room w/2 Double Beds - Hilton Ponce Golf & Casino Resort - 7

Oceanfront Deluxe Patio Room w/2 Double Beds

  • two double beds
  • 14 Pct USD Resort Charge
  • walk out to beach/pool
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Pool View 2 Double Accessible Roll-In Shower - Hilton Ponce Golf & Casino Resort - 8

Pool View 2 Double Accessible Roll-In Shower

  • two double beds
  • walk out to beach/pool
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Oceanview Balcony Deluxe Room w/2 Double Beds - Hilton Ponce Golf & Casino Resort - 9

Oceanview Balcony Deluxe Room w/2 Double Beds

  • two double beds
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Balcony Pool View Room w/1 King Bed - Hilton Ponce Golf & Casino Resort - 10

Balcony Pool View Room w/1 King Bed

  • one king bed
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Ocean Tower Suite w/Parlor 1 King Or 2 Doubles - Hilton Ponce Golf & Casino Resort - 11

Ocean Tower Suite w/Parlor 1 King Or 2 Doubles

  • one king or two double beds
  • parlor w/sofa bed
  • breakfast and Wi-Fi included
  • balcony
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Ocean Tower Suite w/Parlor 1 King and 2 Doubles - Hilton Ponce Golf & Casino Resort - 12

Ocean Tower Suite w/Parlor 1 King and 2 Doubles

  • one king and two double beds
  • sofa bed
  • breakfast and Wi-Fi included
  • balcony
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
 
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Garden View 1 King Deluxe Accessible Roll-In Shower - Hilton Ponce Golf & Casino Resort - 13

Garden View 1 King Deluxe Accessible Roll-In Shower

  • one king bed
  • walk out to beach/pool
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Oceanview Deluxe 1 King Accessible Roll-In Shower - Hilton Ponce Golf & Casino Resort - 14

Oceanview Deluxe 1 King Accessible Roll-In Shower

  • one king bed
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Executive Oceanfront 1 King - Hilton Ponce Golf & Casino Resort - 15

Executive Oceanfront 1 King

  • one king bed
  • Ocean Tower
  • balcony
  • breakfast and Wi-Fi included
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Executive Oceanview 1 King Accessible Roll-In Shower - Hilton Ponce Golf & Casino Resort - 16

Executive Oceanview 1 King Accessible Roll-In Shower

  • one king bed
  • breakfast and Wi-Fi included
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Oceanfront Patio Room w/1 King Bed - Hilton Ponce Golf & Casino Resort - 17

Oceanfront Patio Room w/1 King Bed

  • one king bed
  • walk out to beach/pool
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Oceanfront Deluxe Patio Room w/1 King Bed - Hilton Ponce Golf & Casino Resort - 18

Oceanfront Deluxe Patio Room w/1 King Bed

  • one king bed
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Pool View Accessible 1 King Roll-In Shower - Hilton Ponce Golf & Casino Resort - 19

Pool View Accessible 1 King Roll-In Shower

  • one king bed
  • walk out to beach/pool
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Oceanview Balcony Deluxe Room w/1 King Bed - Hilton Ponce Golf & Casino Resort - 20

Oceanview Balcony Deluxe Room w/1 King Bed

  • one king bed
  • balcony
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Studio Suite - Hilton Ponce Golf & Casino Resort - 21

Studio Suite

  • one king bed
  • furnished terrace - hammock
  • living area
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Oceanview Terrace Suite w/Parlor 1 King - Hilton Ponce Golf & Casino Resort - 22

Oceanview Terrace Suite w/Parlor 1 King

  • one king bed
  • queen daybed
  • furnished terrace - hammock
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
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Oceanview Terrace Corner Maxi Room w/1 Queen - Hilton Ponce Golf & Casino Resort - 23

Oceanview Terrace Corner Maxi Room w/1 Queen

  • one queen bed
  • furnished terrace - hammock
  • whirlpool tub
  • 14 Pct USD Resort Charge
  • MP3 docking station
  • flat screen TV w/premium channels
  • workstation
  • in-room safe
  • bath products, hair dryer and iron/ironing board
  • coffee/tea maker and mini-fridge
  • telephone w/voicemail and data port
  • non-smoking
Hide room details
Hilton Ponce Golf & Casino Resort
1150 Caribe Avenue, Ponce, PR US 00716

Stay by the coast at the Hilton Ponce Golf & Casino Resort overlooking the Caribbean Sea. Travel ten minutes from Mercedita Airport or 90 minutes from Luis Muoz Marn International Airport. This beachfront hotel is only a five-minute drive from downtown Ponce.Stay in an oceanfront guest room or suite and wake up to views of the sea or tropical gardens. This beachfront resort offers a choice of five restaurants and four bars. Dine in sophisticated or casual surroundings, gazing across the ocean or relaxing by the pool.This Ponce hotel boasts a lively variety of fitness and family activities, from golf to volleyball. Rejuvenate at the fitness center, plunge into two swimming pools, and indulge in massage treatments. Stay entertained throughout your stay in this idyllic beach resort with a full-service casino and entertainment for kids. The hotel boasts direct access to the beach with sunshades and chairs.Host a waterfront business meeting or fairytale wedding at the Hilton Ponce Golf & Casino Resort. The hotel offers a range of indoor and outdoor meeting rooms and reception rooms. Benefit from a fully equipped business center with high-speed internet access.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis, Golf


Based on 1314 reviews
from Miami, Florida
Submitted on 18-05-2016
Booked this hotel while visiting Puerto Rico for Family Reunion. Rooms are spacious. Great balcony view of the center court (pool, lounging, bars) and beach. Totally all you need at a resort. Enjoyed gameroom, casino, massage, gym and a few restaurants. Located near Yauco, Gaunica, downtown Ponce and all shopping plazas as well as local airport. Downside no complimentary breakfast, or parking. Parking utilized by outside visitors and customers leaving you scrambling for parking. Shuttles... Read more
from Coamo, United States
Submitted on 18-05-2016
Spent an excellent weekend in this excellent hotel, recommend it 100%. If you get a room near the pool you'll definitely be set. Excellent restaurants, Casino is good even though I don't play much. the Pool and the beach area make it an excellent couples or Family get away. Another plus is you got downtown Ponce a few minutes away which is a beautiful place to visit during the day and has awesome night life, at least from Thursday on through the weekend.
from mid-west
Submitted on 19-05-2016
The hotel is really more of resort. The pool area was nice. The room was large and the view was beautiful. There were a couple of chairs outside a the patio door where you could enjoy the view. The room seemed a little run down and in need of good cleaning. It wasn't terrible, but not what I would expect from a Hilton property at that price point.
from cayey, Puerto Rico
Submitted on 23-05-2016
Great location, enjoyable stay??, a 1 mile from Ponce Historical Town, nice food and a lot of places to have fun.I was impressed with the architecture of the neighborhood surrounding the fire station. There are some beautiful buildings in the area. Drive or walk around to see them after you view the fire station.
from Bayville, New Jersey
Submitted on 23-05-2016
Very nice hotel with a staff that is caring and friendly. I have stayed at this hotel numerous times on business and it has always been a pleasant stay. The night time buffet is extremely good, although a little expensive. The main pool at the hotel is mainly for families. There is a pool over at the golf course that is more for adults and the hotel will shuttle you over there. There are also a few restaurant's on that side.
from Toa Baja, Puerto Rico
Submitted on 01-06-2016
Everything was good, personel was very kindfull, rooms are beutifull and clean, great facilities with many stuff for kids and family like voleyball court, golfito, games, swimming pool with slider, and they have an daily special of food in pools restaurant
from
Submitted on 01-06-2016
Wonderful location. Is a great stand alone resort with enough to do for 3-4 days or more. Service is great and Casino is a nice plus. Never disappointed. Lots of activities and the pool was great. Highly recommend.
from Trujillo Alto, Puerto Rico
Submitted on 02-06-2016
Great service and quality time with my family. Ponce Hilton definetly make us feel welcome and save. Looking foward for the digital key program in this property. Breakfast delicious and great team members.
from Bayamon, Puerto Rico
Submitted on 02-06-2016
If you need to charge your batteries after a stressful period of time, come to this hotel with excellent service, very professional, pleasant and polite staff and you can rest and also enjoy beautiful views and visits to historic Ponce.
from San Juan, Puerto Rico
Submitted on 06-06-2016
Staff member very helpful, clean rooms, loved the breakfast.Went for my prom and catering service was very good. Stayed for 3 days and 2 nights and had a lot of fun. Played mini golf, went to the pool and enjoyed my time at the casino.
from San Juan, Puerto Rico
Submitted on 16-06-2016
My friends and I stayed last weekend, from June 11- 13, 2016 at Ponce Hilton. This was my second stay at this location. It still was a great place. Everything about this place is about vacations - the great outdoor eating areas - the great food - the service and the amazing pool - the only reason this doesn't get a 5 star is because of the mini roaches in the room in our first night. This do not bother us because roaches are everywhere. At the morning we spoke with the maid and asked for a go... Read more
from
Submitted on 18-06-2016
Very nice hotel for spend time with family, clean and good service. The beach its not nice. Close to the shopping mall, food, restaurants, cinemas and other tourist zone. Nice experience for kids, there's playground and stuffs to have fun.
from Los Cabos, Mexico
Submitted on 19-06-2016
Great location, but the amenities and rooms are very poor for the cost. I did not get the quality of the room described in the booking of the hotel. The hotel doesn't have a restaurant or amenities to choose. The staff was attentive and approachable and try to help when asked.
from Rio Grande, PR, Puerto Rico
Submitted on 21-06-2016
This is the kind of hotel that we like to stay for a couple of days to relax. It has a lot of activities to do with the family (eg. Minigolf, bike riding, board games, volleyballs, etc.) and these are all included (no rental is required).
from bayamon, Puerto Rico
Submitted on 21-06-2016
excellent place for family reunions and very good amenities. Reasonable prices for dinning and breakfast buffet. We had everithing requested for the reunion like table reservations on time, cabannas near pool
from Michigan City, Indiana
Submitted on 28-06-2016
This hotel was the second Hilton property that my family and I stayed at while in Puerto Rico. The staff was very nice upon arriving. However, the rooms were not as clean as I would have liked. The rooms were spacious though. We arrived at this location late afternoon around 4:00 and my son wanted to get in the pool right away. The pool was VERY crowded with people. The temperature of the pool was hardly refreshing it was warmer than the outside air. The pool area is a large area, but no... Read more
from New York City, New York
Submitted on 29-06-2016
The staff was very friendly but they implement a Reactive guest service approach rather than a Proactive one. They only correct errors or lack of excellent type of service when the guests complaints about something. That method does match my expectations about the " Hilton" brand, which stands for excellent service. The following things were negative for me: 1. No newspaper delivered to the guests rooms on a daily basis. 2. The gym had antique and very few exercise equipment. The gym was also... Read more
from Blasdell
Submitted on 29-06-2016
We booked the Hilton because of the location near LaGuancha and we were not disappointed at all. We were in Ponce visiting family so we really were not interested in the amenities that the hotel offered such as the pool and water slide and restaurant etc. We were very pleasantly surprised at the friendliness of ALL of the hotel staff. Everyone was so accommodating and kind. We were at the front desk almost daily asking questions or asking for directions and everyone was great especially Hilario ... Read more
from Manati, Puerto Rico
Submitted on 29-06-2016
If you want to have a relaxed time, but at the same time have some fun, this is the place. The pool area is very nice, it has amenities for all the family like bicycle rides around the facilities, mini golf, volleyball, beaches. It connects with Costa Caribe which has a beautiful pool and beach area. The price of food is very reasonable for a Hotel, happy hour every day, the breakfast and dinner buffet are great. Definitely a great place to stay!
from Camuy
Submitted on 30-06-2016
Hotel very clean,accommodations great and food overall good. La Cava was excellent!. The staff was very friendly and helpful. We enjoyed our stay, there was not a lot of activity or places to visit aside from the museum but we were there for my birthday and not sightseeing- all in all a deilightful experience
from Tampa, Florida
Submitted on 03-07-2016
Never will be back !! Unable to get in the pool due to 100's of kids. I do not think there was 1 adult in the water. What are they thinking? How can a hotel of this magnitute have only 1 pool??? We ran for dear life after 2 nights there, never again !! All employees are unhappy, non smiling and all seem to carry a burden. We spent minimal time there because of the forbidding atmosphere in the hotel. This hotel is located right next to a large boat yard of some sort, everything is very unatt... Read more
from Lawrence
Submitted on 03-07-2016
The resort was fabulous!! Our room was immaculate and the view from the room was priceless. Housekeeping did a great job and the room was always cleaned correctly. The staff in valet was nice and the people in customer service were awesome. Any question we had they helped out in any way they could. The amenities this resort has are spectacular. I will definitely being staying here again.
from Windermere, Florida
Submitted on 03-07-2016
Second time I stayed here with my family. Everything good here...from the pool to the casino. We had a blast. The only thing was when we arrived, it took longer than usual but people are friendly. Can wait to go back.
from
Submitted on 03-07-2016
Stayed at this hotel with family and got the terrace suite room. I have stayed in a lot of hotels and I'm always able to check in way before the check in time. This hotel is very strict on that policy, I didn't get my room until 2:50pm and check in was at 3pm. My brother also had a room here and he also had to wait until 3pm. Parking is 10$ but you can come in and out as much as you like. Should it be included in the hotel resort fee...of course. Pool was nice and we didn't have a problem gettin... Read more
from Brooklyn, New York
Submitted on 05-07-2016
great hotel, very family oriented and amazing staff, pools are beautiful as well!!! The breeze in the mezzanine is breath taking, and the casino rocks as well...Orlando our favorite bartender will definitely take care of anything you need.
from Fajardo, Puerto Rico
Submitted on 07-07-2016
We went to Ponce Hilton for the first time and we love it . Check in and check out smooth. Great surroundings! Lots of activities to do for the entire family, of all ages, my granddaughter LOVED the pool and all the activities she did.. Food was great, the special of the day Ribs, the pizza was delicious. Burger and wings were also delicious. Drinks well served and good prices being that we were at a hotel. We had a room on the East side had a great view to the pool area and partial ocean, ... Read more
from Sterling, Illinois
Submitted on 09-07-2016
Combination of work and pleasure. Beautiful resort. Very clean and we'll maintained. Helpful and courteous staff. Great food at all restaurants. Pool is great for kids and adults. Activities for the whole family!
from
Submitted on 10-07-2016
Wow, where do I start..? A group of us came to Puerto Rico from Buffalo NY for the first time and we stayed at the Hilton Ponce. They treated us very special and rolled out the red carpet. The hotel was centrally located and right off the highway. I would like to thank the employees for being such a welcoming staff.. especially to rosemarie, Jose, Janet, Luis, and the breakfast staff.
from Aguadilla, Puerto Rico
Submitted on 11-07-2016
Very pleased with the Hotel, facilities, exquisite buffet breakfast, very good service from employees. We loved the live music in the casino, there ws a show dnces, we had a great time. excelent drinks at the bar.
from
Submitted on 13-07-2016
This by far has been One of the most disappointing visits to a Hilton property today. Not only was this property in average condition but the rooms themselves were less than satisfactory. This is definitely not a business related or friendly hotel. Not to mention the inclusion of resort fees and excessive Internet fees for Hilton Honor members. If future travel takes me to the southern Puerto Rico area, this property will not be on my selection lost.
from Bethlehem, Pennsylvania
Submitted on 14-07-2016
Very pleasant stay it felt like you where in your own little island. Staff where very friendly and housekeeping was always up to date with everything needed in the room very nice staff beautiful hotel in every aspect.
from Bridgeport, Connecticut
Submitted on 15-07-2016
Had an amazing time with my family staff and facility was absolutely beautiful. I was very pleased with the room we had ocean tower. The only thing we encountered was the one of bedrooms was not ready and they were confused because we had two bedrooms under same reservation but other than that the stay was the best thing
from Fairfax, Virginia, United States
Submitted on 16-07-2016
We were here for a conference over the Winter. This hotel is very dated and looked like they had pulled out the mothballs to prepare for our conference. While the room was clean, our ocean view required us to lean off the patio to see it. The bathroom had extremely low water pressure and looked twice as old as the rest of the room. The service staff was attentive, but the front desk staff had zero clue how to do their job. We were actually happy to checkout as soon as the conference was over. To... Read more
from Chandler, Arizona
Submitted on 20-07-2016
Great resort away from the traffic of San Juan. Older hotel with lots of charm. The workout room is just as good as most health clubs. The golf course is a hidden gem. I could play there every day. 27 holes with 9 holes parallel to the ocean and an island green.
from Bayonne, New Jersey
Submitted on 20-07-2016
Please note, these are observations of the conditions encountered while we stayed. Railings on balconies and dining areas were littered with bird droppings. The fish pond was green with algae. The buffets were very limited. Room service was pricey (breakfast especially). The coffee machine in the room had a cup of full coffee (machines not cleaned). The balcony area was not maintained at all during our stay. The balcony sliding doors were in need of repair and off seated. The bathroom is patched... Read more
from Apache Junction, Arizona
Submitted on 20-07-2016
We had a great stay for 10 of us in a training workshop on the island. The hotels offers everything from great restaurants, to valet, to a great bar, nice rooms, pools, and beach front. We had a very comfortable to stay for 5 nights.
from Denver, Colorado
Submitted on 25-07-2016
The staff at this hotel were wonderful - very friendly and helpful. The hotel itself, however, is in need of an upgrade. It seems to be right out of the 80s. And our room reeked of stale cigarette smoke although it was a nonsmoking room - must have been in the walls/furnishings from years ago.
from Los Angeles, California
Submitted on 28-07-2016
This hotel is ocean front with great views. It is very family friendly, plenty of things for kids to do on the hotel grounds. The service all around was great. The hotel is very well maintained, there was always someone cleaning the hallways and grounds. The buffet had very good selections, perfect place for all meals. Ponce is a quieter side of the island, much more relaxed with plenty to do in the area.
from
Submitted on 29-07-2016
What a beautiful resort! My husband and I traveled to Puerto Rico and didn't want to stay in a busy touristy place so we chose Ponce over the popular San Juan. The Hilton in Ponce did not disappoint! The staff bent over backwards to help us. Everyone from the front desk to the concierge to the housekeeping staff to the restaurant staff were the nicest and most helpful people ever! Just about everyone spoke English but they will patiently let you try to speak Spanish. There is a private beach ... Read more
from
Submitted on 31-07-2016
We celebrated a convention in our work and it was done in the Ponce Hilton. It is a great hotel to do that. The convention rooms are spacious and the service is very nice. The room was comfy and the pool with the jacuzzis are a must. The breakfast buffet is excellent.
from San Juan, Puerto Rico
Submitted on 31-07-2016
Great Vacation Weekend at Ponce Hilton and Mother Birthday the rooms, the silence, security, golf club and camp, restaurants, pools, beach, bars, all the personal are excellent, I think back soon, this is my 9th stay here, I loved it
from Toa Alta, Puerto Rico
Submitted on 02-08-2016
Everything was very nice. Excellent service from the check in up to the check out ! Not a hotel to swim at the beach, just stay at the pool. We just prefer queen beds instead of the doubles but the hotel don't have queen beds. I recommend the first floor rooms direct to the pool.
from Savannah, GA
Submitted on 04-08-2016
Hyatt Ponce This hotel is situated in a part of Puerto Rico where I would not have thought to spend time. The hotel is quite large and sprawling. It has a large lobby which is very breezy and pleasant. I was surprised by how scantily decorated it was. There is also a casino which we did not use and a restaurant adjoining the lobby. The check-in process was easy and since we got there early our room was not ready so we sat in the lobby and used the free wifi. They did not have us in a mo... Read more
from Canovanas, Puerto Rico
Submitted on 07-08-2016
Pools, bedrooms, playing areas all are excellent. The only thing I would upgrade is the bed room bathroom. Food was very good, I take buffet on breakfast and supper and it was well in variety and freshness of food. Overall experience was over my expectations.
from Trujillo Alto, Puerto Rico
Submitted on 08-08-2016
Overall was good. My only bad experience was with the staff at the check in and check out time. My wife and kids love the place. The hotel is very charming and its beautiful surroundings makes it very appealing. I would recommend the hotel to anybody who wants to getaway or disconnect during a weekend or perhaps a whole week too. Love the seafood and the quality of the drinks they serve.
from Clearwater, Florida
Submitted on 11-08-2016
Room was not as good as i expected from online pictures, changed rooms 2 days later, second room was better but for the price i payed was not up to date n needed a good oaint job and upgrades, room looked dated???
from Manati, Puerto Rico
Submitted on 13-08-2016
The best ever, recomendamos it to everyone the service and amenities are great, you can go solo as I did or in family/groups and you will enjoy the same. The pool the bar, the buffet, the restaurant were awesome
from Washington DC, District of Columbia
Submitted on 15-08-2016
I can't express how happy I am with my recent stay. The grounds are huge and beautiful and the rooms are spacious and well decorated. On arrival my room was not ready so the charming young woman at reception proposed a differs room with a better view and close the elevator to make it easy for my elderly father. The ocean view from the room and balcony was stunning. We were visiting Ponce for my father's 85th birthday and he was so happy when the hotel surprised him by knocking on the door with a... Read more
from
Submitted on 16-08-2016
This resort hotel is pretty outstanding. Beautiful location on the sea. The facilities are very nice and the staff is extremely friendly and helpful. Nice bar and excellent pool with hot tub and private areas. The golf course is simply beautiful and a joy to play. If you are on the south part on Puerto Rico this is the place to stay and relax and enjoy!
from Weston, Florida
Submitted on 16-08-2016
The ocean view was excellent. Rooms very clean and plenty of parking. Staff was friendly and helpful. Food at the Chinese restaurant was very good and the shuttle service was awesome. Only issue we had was there was no water running at 2am one night.
from North Bergen, New Jersey
Submitted on 16-08-2016
I stayed here for about 4 days as i was attending a wedding in Ponce. The whole wedding party stayed in this hotel and this hotel is very clean and the staff is very helpful. I would definitely go back and stay here again.
from worcester, United States
Submitted on 01-09-2016
They treat non speaking Spanish people as second class.bar and casino the best ,front desk and restaurant trash,my wife said something to the front desk and was waved off by them.waited 15minutes for butter,got up and got it my self ,15 minutes for check,20 to 30 minutes for a to-go tray for the over done steak to feed the stray dogs on the property.never go there trust me
from Ponce, Puerto Rico
Submitted on 03-09-2016
A great pool area, lots of fun for the kids. We went for the breakfast upgrade and the buffet was very good, the other restaurants were okay, we headed to La Guancha for a meal on Sunday night and the food was very good and lots of local culture. I had a bad experience on the golf course, the bunkers are neglected completely, the rental clubs were given to me dirty and they didn't have the right size shoes available. The club house was poorly stocked with expensive, yet poor quality balls to ... Read more
from Kyle, Texas
Submitted on 04-09-2016
We were visiting family in Ponce and the Hilton came recommended by them. After being there and exploring the area, the Hilton is clearly the best choice. The property is beautiful and the staff were probably on of the best I have ever seen and I travel frequently for business as well. One particular woman named Mily not only greeted us, but checked up on us throughout our stay to make sure we were happy. We were!
from Yauco, Puerto Rico
Submitted on 05-09-2016
This hotel is a high-end hotel for the low budget traveler. Rooms are big and clean,l the bar is a full bar with one of the best mojitos I've ever had. There is a golf course and while i did not use it (because i can't golf) I've seen it and the greens look gorgeous. You may have a room by the beach and wow wow wow, just relax you are in Puerto Rico, Your vacation just started.
from San Juan, Puerto Rico
Submitted on 06-09-2016
I use this facility mainly for business reasons. Unfortunately the property housekeeping and general maintenance is extremely poor. The quality of service is good, special bellman and in all food related services. Nevertheless, housekeeping is a disaster.
from
Submitted on 11-09-2016
This is what you call vacation! Beach view room, buffet dinner, pools and jacuzzi! The rooms are very spacious, imaculately clean and beautiful. Peaceful and very relaxing environment. Not too far from city center. A must to try the Kings Cream ice cream when you visit Ponce. Their daily themed buffet is awesome! Will definitely visit again if budget allows us! Service was ok. Front desk was very hospitable and housekeepers. Dinner staff and pool bar staff some where not paying attention but som... Read more
from
Submitted on 12-09-2016
The entire team there is amazing. Specially Jose at the front desk. Alejandro the restaurant manager (he is great!!) and the guys at the Bohio restaurant. They always go out of their way to make you feel welcomed and at home. They are just the very best!!
from entwood, U.S. Virgin Islands
Submitted on 14-09-2016
The Hotel was very clean and the people are very polite and willing to help you for whatever you needed. I wen on business and the hotel was very quite and did not get bother with "a bunch of parties" at this location. There were many families at the pool and had a lot of entertainment. However, the casino is very small. So, you can play, but it's not Las Vegas or Atlantic City.
from Rockford, United States
Submitted on 19-09-2016
I have stayed at this Hilton property numerous times for business travel. Location is nice with a beautiful ocean view, rooms are clean and comfortable. Food is good with a nice variety, grounds are well maintained. Outdoor Pool and outdoor bar area are fabulous.
from Puerto Rico
Submitted on 20-09-2016
I think I've reviewed this hotel before, but will do it again since it always a great experience. There are tons of things to do for kids like mini-golf, bikes rental, basketball and volleyball courts, playground and tons of free games for families. The pool are is great with one big pool with a water slide and different small pools around. My kids loved it. The hotel was full due to the Little Lads basketball tournament held in town, and still was clean, nice ambiance, and staff was very friend... Read more
from Alpharetta, Georgia
Submitted on 25-09-2016
Very nice property for business or family. My only small complaint would be the limited dining options. I.E. For dinner you have either the $24 buffet or the beach bar to choose from. Also drinks are quite pricey. I would like to have seen more a la carte dining options. Other than that the hotel was great. Friendly people and clean, spacious room with an ocean view. Nice pool area and amenities. Very pleasant atmosphere.
from tama, fl
Submitted on 28-09-2016
Very satisfied with Ponce Hilton. The Hotel, location. service, appearance and personnel were excellent . They made the High School Reunion attendees feel very special and welcome. Rooms are very spacious, bright and cleaned. Will recommend it to anyone visiting that area, south of San Juan, Puerto Rico.
from Washington DC, District of Columbia
Submitted on 29-09-2016
The Hilton in Ponce is located on the beach. The hotel has three buildings, the east the west (which are looking over the pool area), and the ocean tower that has ocean view for all the rooms. The name includes the words ??resort?? and therefore the pesky resort fee is added to all the prices. The hotel is about 15 minutes ride from the airport and several minutes ride from the city center. The resort seems to be built sometime in the ??70 and unfortunately seems to be stuck there. Like many... Read more
from Rio Grande, Puerto Rico
Submitted on 04-10-2016
We just went for a day cause I had a party in Ponce and it is a nice and relaxing place to stay. Next time I'm planning to stay more days. Breakfast was very good and the room view was real nice even though I was far froom the pool.
from Oakham, United Kingdom
Submitted on 07-10-2016
A big hotel, but not too busy when we were there. Nice big pool and good daytime access to the beach. Our room was large, very clean and with a comfortable bed. Excellent advice from Jose meant we made the most of our days exploring the area. His tips on where to go and directions for getting there were spot on. He also went out of his way to ensure we were impressed with the dining experience in the hotel. The dinner and cocktails were great. Thanks to Jose a good experience was made excellent.
from Bengaluru (Bangalore), India
Submitted on 08-10-2016
No other option in south Puerto Rico for a good hotel. The price is very high and for such price the quality is just average. Rooms are and bathrooms are dated unless you are a premium guest or pay more to get into the ocean tower, but then it is a hike from the pool and other activities. Parking is expensive at $10 for self park per day.
from CT
Submitted on 09-10-2016
For an island that raises coffee, there was very limited coffee available and a regular Americano was $4.50. The "coffee bar" shut down at 6p. Breakfast staff not friendly or helpful. If concern elevated to management, issues were resolved. No one really went out of their way to make you feel "part of an experience".
from
Submitted on 11-10-2016
This is my second visit in this year, the rooms are clean and beautifully decorated, the bed is really confortable and the room have fridge, the view of the beach and pool is a plus, the only negative thing I found in both visits and what my friends staying in other rooms is that the rooms a/c's don't cool good, first night I tough that the a/c was damaged so I reported it to latter find out that my room wasn't the only with that problem, I used to sleep with a temperature of 72f and the rooms g... Read more
from Bellerose
Submitted on 12-10-2016
Purchased trip on expedia.com. absolutely had the best time of my life. Inexpensive bought 6 days 5 nights. Even traveled during hurricane matthew. Storm never hit puerto rico just rough water. Had best treatment. All questions answered by staff. Housekeeping did fantastic. Grounds monitored my staff very often. Lots of stuff to do. Nite life around pool area great. Visit el bohio poolside bar. Great don q crystal drink specials. Excellent sangria great food. Vacationing in pr this ... Read more
from Eaton Rapids, United States
Submitted on 12-10-2016
I stay here every time that I come to Puerto Rico for business. Love this resort and everything that it provides. Great restaurants, excellent customer service, pool AND beach, casino, and ocean facing rooms.
from Wilmington, North Carolina
Submitted on 14-10-2016
My wife and I and her brother Michael and sister-in-law Barbara all visited the Hilton Ponce Casino Resort while vacationing in the southern part of Puerto Rico. The casino was nice and we all played roulette for a little while before going to eat lunch at the outside restaurant/bar. The casino was small and mostly made up slot machines and a few table games such as poker. Both Michael and I were disappointed that they did not have "craps"....Hard to believe. The restaurant was close to the po... Read more
from Toa Baja, Puerto Rico
Submitted on 18-10-2016
From parking to bellman to front desk, maids, restaurant staff great service!! Free amenities- mini golf, water fountains for kids to play etc They have breakfast and dinner buffet are great for quality flavor and price. Room are perfectly clean and cousy!
from Madrid, Spain
Submitted on 19-10-2016
We stayed for a couple of days while visiting the south of the island. We wanted to have a nice play to stay after a long day of getting to know Ponce and it's surroundings. We had an average room facing the ocean and with a nice terrace. However, as it was on the ground floor we had to keep our curtains closed most of the time as people were passing by on their way to the pool all the time. The pool area was crazy crowded, there were some sunbeds available, but we decided to skip the pool as th... Read more
from Lancaster, Pennsylvania
Submitted on 22-10-2016
I had the most amazing time and received the best service and great accommodations while visiting some friends and family in Puerto Rico. The entire team from front desk agents, concierge, and bartenders were so professional and kind. Just an overall great stay. Pool was lovely and we loved being able to rent private area poolside.
from San Juan, Puerto Rico
Submitted on 23-10-2016
Stayed the weekend in order to assist to some activities of my high school class. The hotel was in good shape, although a bit hot since it's an open space all around. Breakfast was included with room rate, as always it was good. Service was great and everyone around was pleased to help. Will be back to enjoy the pool and adjacent areas!!!
from
Submitted on 26-10-2016
Even before our arrival we contacted the front desk in regards to transportation from airport to hotel, they immediately Got us in contact with a car service. Our driver Juan was such a delight giving us a small tour on the way from San Juan to Ponce!! He stopped by a little bodega where prices were a lot cheaper than hotel. Arriving at the door the bellman were very welcoming as well as the front desk woman who checked us in quickly and smoothly. The pool is fabulous, very clean the entire st... Read more
from
Submitted on 26-10-2016
I'm wondering how there are so many good reviews for this place? Maybe people just haven't had much experience elsewhere? Either way, I've spent about 7 nights here during the last 3 months (for work). I stay here only because it's the "decent" option and very close to where I need to be. Lemme tell you, this hotel blooooowwss. Ok the rooms are cleanish (i've had entirelly too many long hairs in the restroom), the grounds are clean and nice. The rooms are ok, the hotel a tad out dated, pool is n... Read more
from Greensboro, North Carolina
Submitted on 26-10-2016
Stayed with the family for a weekend for a class reunion. Quite comfortable rooms, clean, friendly staff, wish I could have stayed an extra day to enjoy the pool and golf. Will definitely stay again if I'm back in the area,
from Caguas, Puerto Rico
Submitted on 29-10-2016
It's such a beautiful hotel with so many activities to do. Great pools and beach right next door. Great Food!! Service is excellent. Easy parking rather is self parking or valet parking. Friendly Staff.
from Mayaguez, Puerto Rico
Submitted on 30-10-2016
The room service was cold and the food was not that good. The sushi restaurant was really disappointing. The sheets were stained and the room was outdated. Way too expensive for a hotel with such cheap amenities. Would not recommend this hotel at all.
from Cabo Rojo, Puerto Rico
Submitted on 01-11-2016
The Hotel provides to their guests an excellent customer service and excellent rooms. It has excellent facilities for conventions and an excellent team that handle very well a large amount of people and group activities.
from Ohio, United States
Submitted on 03-11-2016
What makes the Ponce Hilton great is their staff. Makes you feel welcome from the start. The rooms are spacious, confortable, bath clean, with all that you need for your stay. Had a great time! Good food and good service. Everything in one package...Ponce Hilton.
from Portsmouth, United States
Submitted on 03-11-2016
This hotel is great. There is nothing negative to say about it. The food was excellent. The staff was more than helpful. Bar was great. My wife went on this work trip with me and she was having a blast. You don't even have to brush up on your Spanish. I understand just a little Spanish, but had no issues with communication. Just be careful if your driving. If you see PARE defiantly STOP.
from Bethpage
Submitted on 04-11-2016
We have been coming to the Hilton Ponce Golf and Casino Resort for the last 12 years. We found it to be our home away from home. The Staff through out the hotel are very kind and warm and treat you like family. They showed concern for their guest with regards to the mosquito's and constantly were spraying the hotel grounds and golf course to keep them at a minimum. We brought another couple with us to experience the hotel, and they loved the down to earth, hospitality and relax atmosphere. ... Read more
from
Submitted on 05-11-2016
I had always enjoyed your hotel and location. You have a great product & facilities but your Front Office management needs attention. I had a reservation at your hotel and arrived at your property last Sunday for a quick getaway. Unfortunately due to a family member passing I left your hotel just 10 minutes after my arrival. I Came back to your hotel and spoke to a very friendly gentlemen at the front desk Mr. Hiraldo Padilla, I explained the uncomfortable situation and told him the room was n... Read more
from
Submitted on 06-11-2016
Spent a week in Ponce for work. Hotel was clean and satisified all my needs. The staff was friendly and curtious always. The food is good, breakfast is included with you stay. Mosquitos are pretty bad, but this is in the Caribbean, with that said daily fogging was completed and bug spray was made available. Parking was easy and plenty was available always. The only concern was the amount of stray dogs that lingered in the parking area. Seems to be a commom theme on the island.
from Ponce, Puerto Rico
Submitted on 08-11-2016
Since this hotel isn't the biggest, everyone makes sure you're 100% happy. The pool is great and the rooms are very clean and attractive. The restaurants serve great food. The Country Club is also a great place to go.
from PR
Submitted on 08-11-2016
We are very pleased to be at this hotel as some wedding guests. The service was amazing overall and the food was great! Thanks for all the attentions received from Tomas and everyone else involved. And thanks for the complimentary gift(wine and cheese! Wowwww! Hope to be back with more time to spend!! Thanks! Recommended
from
Submitted on 16-11-2016
Before going I was reading reviews some were okay other rave about it. In my opinion not what I expected.This resort is not children friendly, The only entertainment is the POOL, my kids were bored, My husband as well. there is no night entertainment for adults No Microwave!they will charge you nickle and dime for for everything. TAX ON TOP OF TAX really! unreal, Everything is charge, you must pay! Overall the hotel is nice, people are helpful and pleasant. Again not a family friendly for those ... Read more
from Miami, Florida
Submitted on 17-11-2016
Great stay, everyone was real friendly and helpful. Loved the 100 inch screen Tv to watch sports games by the pool. No big complains other than musquitos were real bad and went through a bottle of OFF on this stay.
from Southampton, United Kingdom
Submitted on 20-11-2016
This is a fully enclosed resort. It has everything a holiday maker would want, i.e. a beach, pool, poolside bar/dining, indoor dining, golf, tennis, running route, etc.. The rooms are good too each with balconies, many with sea views. I however found it restricted in the sense there was little to do in the immediate vicinity of the resort. Ponce itself had little to offer. Nonetheless the staff were very pleasant and professional. The resort was clean and well organised. Everyone had a good comm... Read more
from
Submitted on 20-11-2016
The greatest Hilton Hotel ever visited. Very familiar, employees very helpful and kind. Excellent services and amenities. Great food. You will never be bored in the hotel. Casino and Dance bar perfect!!!
from
Submitted on 21-11-2016
Summary: Hotel imposes a $100 early check-in fee. I was misled by the agent who failed to explain that (1) the fee would be discounted if I checked-in later in that day and (2) they would add on 26% tax and additional charges on such fee. I spoke to the manager (Janet Johnson on shift Nov. 20 at 11am) who was extremely condescending, rude and even questioned if I was "really arguing about a $26 difference" (her exact words). Let me be clear, my hotel bill states the following: Nightly ra... Read more
from San Juan, Puerto Rico
Submitted on 27-11-2016
We selected this hotel as this is the best hotel in Ponce. There is no other hotel in the area better than the Ponce Hilton with the same amenities. Our family gathered there for a wedding and we occupied four rooms in total. None of us had any complaints about the place, food or personnel, which in fact looks like they were selected for their abilities to treat guests with respect and dedication to their respective jobs. Everyone there made and effort to try to make every wish possible, we had ... Read more
from Orlando, Florida
Submitted on 29-11-2016
The hotel met and surpass all expectations. The staff when above and beyond to make us feel comfortable. We were treated great and given various option sof entertainment. The only drawback was the price for the breakfeast served. Too expensive.
from San Juan, Puerto Rico
Submitted on 29-11-2016
A very nice (beautiful) Hotel with a lot of amenities (entertainment) with 2 pools (one of them very quiet/peaceful), 3 great restaurants, comfortable rooms, extremely convenient location and excellent staff in all areas of the Hilton.
from
Submitted on 29-11-2016
Good hotel, good amenities such as the mini golf and the hot pool. Room is spacious and the bed is very very comfortable. Parking is a bit pricey considering the location and that no free alternative is offered. Overall good experience
from Edgewater, Florida
Submitted on 30-11-2016
We stayed here in August. Not being golfers we picked this based on rates it being on the beach. Not the property's fault but the ocean there is not very exciting. I live in Fl and love the ocean but never put more than a toe in the water. The crowds were small as it was off season but the weather was gorgeous. The property was very nice. Clean and well maintained. I do not golf (I know right?) but talked to a few golfers that said the course was great. The front desk staff were helpful with hin... Read more
from San Juan, Puerto Rico
Submitted on 01-12-2016
Beautiful & Big Hotel with lot's of entertainment (amenities). Casino, 3 Good Restaurants, 2 Pools one of them very quiet/peaceful, 1/2 Basketball Court, Volleyball & Beach Volleyball Courts, Mini-Gulfito, Bikes, Table Games, Gym, etc, etc....Very reasonable prices for a Hilton Hotel with awesome deals at the restaurants and main lobby bar. Excellent food.. The service/attention of all the Staff (in all areas) at this Hotel is OUTSTANDING/GREAT.
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