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Holiday Inn Mayaguez and Tropical Casino

San Juan, , US (SJU)

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Based on 249 reviews
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Room & Rates
Lounge/Bar

Standard Room

     
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King Executive - Non Smoking

    
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King Executive - Smoking

    
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King Leisure - Non Smoking - Holiday Inn Mayaguez and Tropical Casino - 1

King Leisure - Non Smoking

   
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1 Bed Mobility Accessible - Tub

    
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2 Double Beds - Non Smoking

    
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2 Double Beds - Smoking

    
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2 Bed Executive - Non Smoking

     
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2 Bed Executive - Smoking

      
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1 Bedroom Suite - Smoking

     
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Holiday Inn Mayaguez and Tropical Casino
2701 Hwy 2, Mayaguez 00680, Puerto Rico, Mayaguez, US 00680

Location

Holiday Inn Mayaguez and Tropical Casino is a business-friendly hotel located in Mayaguez, close to Mayaguez Zoo and Plaza Colon.

Why Stay Here

  • Free Wi-Fi
  • Business Center
  • Outdoor Pool
  • Fitness Center
  • Bar/Lounge
  • Restaurant
  • Casino

Resort Details

Holiday Inn Mayaguez and Tropical Casino\\\'s restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an outdoor pool and a fitness facility. This 3-star property has a business center. Complimentary wireless Internet access is available in public areas. This Mayaguez property has 337 square meters of event space consisting of conference/meeting rooms. Guest parking is complimentary. Additional property amenities include a casino, multilingual staff, and gift shops/newsstands.

Accommodation Details

142 air-conditioned guestrooms at Holiday Inn Mayaguez and Tropical Casino feature coffee/tea makers and safes. Furnishings include desks and sofa beds. Bathrooms feature hair dryers. Wireless Internet access is complimentary. Televisions have satellite channels. Rooms also include irons/ironing boards and clock radios. Guests may request hypo-allergenic bedding and wake-up calls.  

IMPORTANT INFORMATION

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 


Based on 249 reviews
from San Juan, Puerto Rico
Submitted on 17-04-2016
It was a very busy weekend in Mayaguez due to Las Justas 2016. The hotel has some years, the furniture is old fahioned not fancy. It's a good/avarage hotel for a nice price. Staff was really servicial and friendly. Great security staff. As soon as I entered the room I smelled humidity, I tried to open the sliding door but I couldn't open it. I decided to spray some Lysol to all the room, an hour later the smell was mostly gone and I didn't get any allergies thank God. That has happened to me in ... Read more
from San Juan, Puerto Rico
Submitted on 25-04-2016
The hotel is being renovated and the rooms are beautiful and immaculate. Customer service is probably the best thing starting with front desk. Plan to stay there more often when traveling to that part of the Island because of its location. We highly recommend it.
from San Juan, Puerto Rico
Submitted on 25-04-2016
This stay was in march 2016, for Holly week, excellent personal, clean and the food very nice, the location was perfect, this hotel no have beach, but has a great location to take the road to see close towns like Cabo Rojo, San German, etc
from San Juan, Puerto Rico
Submitted on 27-04-2016
Stayed on Holiday Inn on April 19 and 20 on business trip. Pleasant stay, nice room and comfortable bed. Definitely will stay again on August for another scheduled business trip. Personnel was very attentive and accommodating to guest needs.
from Puerto Rico
Submitted on 30-04-2016
I stayed recently with my family for one night. Miss Mujica at the front desk was always very kind and helpful with our requests. This hotel is being renovated and I had the chance to see what all rooms will look like and I can say this will be my place to stay anytime I have to visit the Western part of Puerto Rico. Floors 5 & 6 are completed by now. Rooms are super clean, same with bathrooms. New rooms will have a fridge and safe-lock (mine didn't yet). For those who look for all-night enterta... Read more
from
Submitted on 27-05-2016
Checking, Jose G is great at the front desk staff recommended reward to program hotel member for Holidays inn. Great rooms, new and remodeling is perfectly and will recommend this to anyone who has to stay in mayaguez.
from Hanoi
Submitted on 29-05-2016
I spent nearly nine days in this hotel while in Puerto Rico on business. The hallways smell of mildew and are musty. The air conditioning in the rooms is atrocious. Either it's hot and everything is tacky or else it's freezing cold. There are refrigerators but they must be paid for extra. The casino downstairs is noisy and attracts a strange crowd of patrons. The bar is fairly cheesy as well. Overall, it was not a pleasant experience and I would never like to stay there again.
from Texas
Submitted on 05-06-2016
I recently spent a three night stay at this hotel and I'm going to begin my review by addressing the positives first. The exterior of the hotel is kept in pristine condition with ample free parking. Every staff member that I interacted with during my stay were genuinely committed to assisting me and making my stay a trouble free experience, and for this, I say THANK YOU. I feel that guest security was acceptable, parking areas were well illuminated and the elevator required the guest room key du... Read more
from
Submitted on 08-06-2016
It's a good hotel...nothing fancy just in the side of the road in mayaguez...its a buisness hotel so dont expect a big pool and big areas...It has a small casino...I think is the best feature of the hotel...all the staff are very friendly and all very clean and well organized...It has a very small and mediocre fitness center...It's under renovation so let's see how it turns...I recomend this hotel if you are going to spend just a couple of nights... and very good breakfast buffet...
from
Submitted on 13-06-2016
The place is clean. The rooms are fully updated. The food and the service in the restaurant is excellent. The persons that works in the front desk are very nice. We forgot a hand bag in the room at the check out and call them later and it was in housekeeping.
from Sanbana Grande, Puerto Rico
Submitted on 13-06-2016
My family and I spend a weekend in the Holiday Inn Mayaguez & Torpical Casino Because of my daughter college graduation.The hotel is very clean and comfortable. It is very well kept The service is excellent and they know how to make you feel good. Very good and clean restaurant with good prices. The room was quiet and clean. The casino is great and always is full of people. It was a very good vacation.
from Carolina, Puerto Rico
Submitted on 28-06-2016
The hotel has a very good location. I stayed in one of the recenrly renovated rooms and it was nice. Renovations are still going on so be sure to,ask for a renovated room.The hotel staff is courteous. Fat Tuesday was nothing special, just ok.
from Port Saint Lucie, Florida
Submitted on 29-06-2016
Very clean and comfortable rooms. Restaurant have good selection and prices. Hotel is close to shopping area, with lots of restaurants. My Daughter enjoyed the Rooster, Hen and chicks in the pool area. Internet gets slow during peak hours, we will be back.
from
Submitted on 02-07-2016
We had an excellent experience. The room was spotless, bed was comfy, staff was very friendly and professional. Our stay was very short. The breakfast buffet was great. The wifi was spotty at night. 5th floor room was perfect. Highly recommend this hotel. By the way, their mojitos at Fat Tuesday's were spot on.
from Milford,Pa
Submitted on 09-07-2016
Whenever I go to this side of the island we stay here. We stayed one night with my wife's family. As usual the staff was very friendly and helpful. The hotel is still being renovated and we were warned that we could hear noise after 9:30 AM but on our floor it was quiet. As usual the room was clean,, the bed comfortable and the pool and casino are great extras. The hotel is near all the attractions in Mayaguez, Ricon, Cabo Rojo and the West Coast of Puerto Rico!
from Puerto Rico
Submitted on 10-07-2016
Stayed here for 1 night and I loved it really has. great rooms!!! Really recommended if going to the east!! The rooms are modern and really comfy. Clean rooms and a lot of scene at night. Near good restaurants. The view of my room wasn't that great but it doesn't matter I loved it.
from
Submitted on 25-07-2016
Excellent stay,excellent prices, excellent service, very clean and all very friendly. Love that place. Close to all The places, near Boquerón and restaurant.. hotel 100% recommended.. I returned again.
from Isabela, Puerto Rico
Submitted on 27-07-2016
I stayed with my wife to celebrate our wedding anniversary. Before arriving to the hotel, I called the hotel to arrange the delivery of a flower bouquet for my wife. The staff did a great job and when we arrived to our room, the flower bouquet was on the room. My wife was delighted. The pool was great and the room was nice and comfortable. The paella boricua was delicious. We definetely recommend this hotel.
from
Submitted on 01-08-2016
I don't stay in hotels much, but the Holliday Inn in Mayagüez doesn't feel like an exciting place with the basics only. They have a casino which is cool and a Fat Tuesdays which I didn't personally liked. Rooms are pretty clean with enough towels. Bed is nice and comfortable. WiFi included is a plus. One thing I think they have improved is the breakfast. More options and food rotation is great. The coffee awesome. Did not went to the swimming pool, but I seen it before, just a normal swimmi... Read more
from
Submitted on 01-08-2016
As a employee of hotel industry i must say im very happy. Rooms are clean, no smoking odors, a lot space, furniture is great looking view, parking is free, excellent pool. I wish next time ill come fix air condioner and place soap stands or containers. Very happy with this brand.
from
Submitted on 01-08-2016
The most comfortable bed ever! A good stay, good service! A clean room with everything you need: coffee maker, a safe to store valuables, a small fridge, a desk, and free Wireless Internet. Near good restaurants and beaches. The pool was good too, very refreshing!
from
Submitted on 15-08-2016
We stayed here for 8 nights in July. Holly's was one of our favorite parts of the visit (staff and open late). The all around staff was by far our favorite (kind and professional). Rueben, the Guest Service Manager was beyond amazing at what he does. We stayed in one of the older room and we had a few suggestions (safe, bigger dressers, refrigerator), but the property has already made the changes in their newly renovated rooms. We had a nice view in our room. The daily maid service was alw... Read more
from Newark, New Jersey
Submitted on 21-08-2016
The person in the front desk was a great person,but the room was dirty,there was mildew everywhere,and the carpet was dirty,we arrive after midnight and a security guard was stearing at us at all times,we were going out to Walgreens and the security guard aproach to us asking what we were looking for,when we already checked in,when we came back he kept following us and later on he knocked on our door saying that we had a pet in our room,also saying that thay have seen it in the cameras,guess wh... Read more
from Puerto Rico
Submitted on 28-08-2016
Every time I have to organize a business activity in Mayaguez, I stay at this hotel and use there meeting space.The guest rooms are very nice, clean and comfortable. The meeting space is nice, the food is very good and the catering staff is wonderful. I highly recommend this hotel.
from Carolina, Puerto Rico
Submitted on 04-09-2016
This excellent hotel is located close to shopping centers and on the principal highway of Mayaguez. The structure is moderno and the ir food is superb. Friendly atmosphere and most excellent service. The casino have some many slot machines you will need to decide which one you prefer. Do not hesitate if you needs to visit Mayaguez to come and stay at this Hotel. I really recommend it.
from San Juan, Puerto Rico
Submitted on 07-09-2016
SINCE MY LAST STAY THREE YEARS AGOIT HAS BEEN RENOVATED , The hotel ambiance was quite good, rooms are new and they provide in the room for any kind of device you want to plug underneath the big HDTV in your room and in one if the night stands. The room rate with breakfast is worthy. The service is very good they want to make you feel like at home or worry free.
from
Submitted on 09-09-2016
It was my 1st time from the moment I enter to the moment I left i was treated like a queen everyone was very nice it did not matter what time of the day it was..I would recommend this Hotel i was with my son to and for a teenager to like something now a days its hard ....rooms service, dining room, even the rooms are big and great!!!!
from
Submitted on 15-09-2016
We came to the casino with family - lost money - which is typical in a casino. We had an enjoyable time, learned many things. Felt the casino area was dark unlike most places that are bright and lighted. The restaurant was okay, hotel was decent.
from USA
Submitted on 01-10-2016
Great improvement after remodeling. My room is about 95 percent new. Clean smell all over. Room service food is great!! Very nice bed. Single complaint are the main room doors, which slam shut when people don't hold them. Higher floors facing the west (back) let you see the ocean. I always find hairs in hotels, but I guess that is unavoidable.
from Central Florida, Florida
Submitted on 12-10-2016
We stood here 2 night while traveling the island and I have to definitely say that i was impress. The room was super cleaned and smell good, the bed was super comfortable and OMG their pillows were heaven. The staff was super friendly. The also have a casino which is good to go and use if you have some down time. I will gladly reserve with them again in the near future.
from Clarkston, Michigan
Submitted on 26-10-2016
The hotel is beautiful and the room was impeccable, view was amazing and the restaurant at the beach and ambient was like dream come true, BUT the Hotel policy and personal working here should give an awareness to the guest. I got bitten(11 bites) by a female sand flea the night I stayed there which was the night before to come back home in Michigan. The chigoe sand flea pierce the skin and makes like a blister to host and feed while producing eggs under your skin. Doctors in Michigan including... Read more
from Dunnellon, Florida
Submitted on 31-10-2016
We where not there for a vacation,but to bury my Uncle,my dad younger brother,.The staff was very caring and kind helping our family in any way they could.The hotel was safe, clean and the food was good. service was over the top.hotel was very up to date and new
from
Submitted on 01-11-2016
We go for anniversary 22. All personal are so friendly, the Hotel and facilities by cool and clean. The Restaurant, Casino, Pool, rooms and other areas are perfects and resently remodelates . I recomended !!
from Fort Lauderdale, Florida
Submitted on 01-11-2016
I travel to Puerto Rico about 4 times a year and always stay here. Great customer service, newly renovated rooms, a Casino, and Fat Tuesday on premises. Room service is great when you feel like just staying in. If you're ever in Mayaguez this is the place to stay.
from Puerto Rico
Submitted on 25-11-2016
Restaurant room activities everything was nice and clean. Area has alot of known restaurant. Inside the hotel has a casino plus a very good restaurant and like a club where the music was a blast. Dont even have 2 go outside they have it all
from
Submitted on 29-11-2016
Service, security, comfortable.Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"Restaurant room activities everything was nice and clean. Area has alot of known restaurant. Inside the hotel has a casino plus a very... more All personal are so friendly, the Hotel and facilities by cool and clean. The Restaurant, Casino, Pool, rooms and other areas are perfects and resently remodelates . I recomended !! less
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