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Epic Sana Lisboa Hotel

Lisboa (Lisbon), Portugal (LIS)

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Based on 1519 reviews
Room & Rates

Deluxe Double or Two Twins

  • One Double Bed
  • Two Single Beds
A minibar and a coffee/tea maker are supplied. Bathroom amenities include a hair dryer. Air conditioning, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Deluxe Suite

  • One Double Bed
A minibar and a coffee/tea maker are supplied. Bathroom amenities include a hair dryer. Air conditioning, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Junior Suite

  • One Double Bed
A minibar and a coffee/tea maker are supplied. Bathroom amenities include a hair dryer. Air conditioning, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Epic Sana Lisboa Hotel
Av. Engenheiro Duarte Pacheco 15, Lisbon, Portugal 1070-100

Hotel Features.
Epic Sana Lisboa Hotel features a coffee shop/cafť and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. This hotel has a business center and offers small meeting rooms, secretarial services, and audiovisual equipment. Additional property amenities include a concierge desk, an arcade/game room, and tour/ticket assistance. This is a smoke-free property.

Guestrooms.
311 air-conditioned guestrooms at Epic Sana Lisboa Hotel feature minibars and coffee/tea makers. Bathrooms feature hair dryers. In addition to safes, guestrooms offer phones. Rooms also include irons/ironing boards. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.


Based on 1519 reviews
from Manchester, United Kingdom
Submitted on 30-05-2016
I booked this hotel for an important occasion with 14 ladies staying for 3 nights. The service we received was outstanding. The staff could not do enough for us, the rooms, the facilities and the food was all outstanding. One of our party had a birthday during our stay and she received a cake at breakfast, mini cakes around the pool for the whole party and champagne and a further cake in her room. I highly recommend this hotel.
from Guildford, United Kingdom
Submitted on 31-05-2016
Fabulous modern hotel with great facilities. The rooms are equipped with modern appliances and comfortable beds. Can use own iPod / iPhone for music which is great. Blinds keep the rooms dark at night and very little noise heard within the hotel at night times. Staff were very good and extremely helpful. Roof top swimming pool and bar are stunning! Really loved this hotel and would recommend for business and pleasure. Very good value for money. Great location in Lisbon and easy to access shops a... Read more
from Allen, Texas
Submitted on 03-06-2016
Stayed for two nights early June - well designed and functional guest rooms. TV mirror in a nice touch. Superb pool on the 9th floor. Only complaint was the coffee at breakfast - tasted like it was sitting around for several hours otherwise great service and good experience.
from Cheshire, United Kingdom
Submitted on 05-06-2016
I have recently returned from a 3 night stay at this hotel with a party of 12 girls , The hotel staff were incredible, nothing was too much trouble for them, from the front desk, concierge, pool area to the bar, all were fantastic and a credit to this hotel. There was a small mix ups with the rooms but this was quickly resolved. The rooms are a great size and very clean indeed. Breakfast was very nice, there is everything that you could wish for. It was one of my friends birthday during our stay... Read more
from
Submitted on 05-06-2016
This hotel is perfection! Gorgeous! Great beds! Nicest staff! Great food! I live in Laguna Beach, California and have traveled a lot and can't say enough about EPIC SANA! To the point we stayed in their other location and had an equal experience while in Portugal! Great location to sight seeing and shopping as well!
from
Submitted on 29-06-2016
Please note, if you're taking a taxi from the airport, make sure taxi driver knows it's EPIC Sana, as we got dropped off in the wrong Sana hotel, there are many Sana chain hotels in Lisbon. Taxi from airport I would say probably around ‚?¨20-25, they charge ‚?¨1.60 per luggage. But this was our only hiccup in the trip. Going into reception, check in was fast and prompt. She gave us a map of the city, and pointed transportation and sites to go to. We got upgraded :))) got room 636, which is riv... Read more
from Zagreb, Croatia
Submitted on 29-06-2016
I have no words to describe this place. First of all, the stuff... Extremely friendly and willing to joke, all problems solved in a moment with a smile on their faces. One morning we slept through breakfast, so they served us breakfast in the room. All information on excursions, restaurants and similar we got in a flash. . Even we did not get beaten because we are from the Croatian because of the expected match Croatia - Portugal at Euro 2016. Thank you :) The maids were wonderful cleaning roo... Read more
from Milwaukee, Wisconsin
Submitted on 29-06-2016
Let's start with the positives. The Epic Sana Lisboa is situated in a safe, central location of Lisboa. Visually stunning inside and out. The lobby, restaurant, & pool area are impeccable as are the rooms and amenities. The food was delicious. The negatives include the cold, impersonal service at the front desk. The cocktail servers in the bar area were far from experienced to the point that one did not even know what vodka was. We never felt welcomed at any point of our visit. We will not rec... Read more
from
Submitted on 29-06-2016
Stayed in May during an awful week of bad weather. So glad we booked Epic Sana as we made the most of the spa! Spa staff were amazing - great massages, recommendations on how to loosen up my tight shoulders, hints and tips on my skin and then a fab relaxation room. Credit to the hotel. We had booked Epic Sana due to the rooftop pool - sadly due to the weather the pool was only open one day (last day) of our one week holiday. Nights were normally dry but sadly hotel never opened the rooftop bar ... Read more
from Cronulla, Australia
Submitted on 29-06-2016
A modern, still not cold or impersonal, property located reasonably close to Lisbon's tourist attractions yet far enough to enjoy reasonably quiet surroundings - steps away from Amoreiras shopping mall and Marques de Pombal square and with good access to bus and metro services. Well appointed room - I was a bit disappointed to get a room on a low-level and no view, which is always a bit detrimental to your experience - this'd have otherwise been a 5* review, most likely. Good service provided by... Read more
from London, United Kingdom
Submitted on 03-07-2016
Modern rooms. Good service. Very big breakfast selection. Lovely pool area albeit a bit small and you need to get down early to get a bed but if you're lucky enough to get one be happy. Literally THE most comfortable sun loungers I've ever been on. Each one is bigger than a single bed and very comfy. You cannot beat this for value for money. It's insane how reasonably priced it is for the level of quality of the hotel
from Oakville, Canada
Submitted on 03-07-2016
We stayed downtown Lisbon when we first arrived in Portugal and than here on our way home for town night. We paid more for the downtown hotel and this one was 100x better. All of the luxuries associated with a modern hotel. The roof top pool is lovely (but get there really early in the morning to reserve a chair or you'll loose out). The walk into the down town core wasn't a big deal at all and you can take the metro if you prefer. Highly highly recommend this place. Casey
from Ambler, Pennsylvania
Submitted on 03-07-2016
We were extremely happy with our stay at the Epic Sana. The staff was friendly and helpful. The rooms were clean, good sized and very modern and the amenities such as the rooftop pool and the spa were great. The location is very good but not perfect, expect to have either a healthy walk or cab ride to get just about anywhere but in a city like Lisbon everything is pretty accessible within a few minutes.
from Luxembourg City, Luxembourg
Submitted on 05-07-2016
We loved staying at Epic Sana. The location was great. The staff was really polite and helpful. The services are very good, also for kids. The room was clean and big. The food was delicious. So we will definitely go back there.
from London, United Kingdom
Submitted on 07-07-2016
Perfect stay at this great hotel. The rooftop pool is just what you need on a hot day and the breakfast is amazing! There's also an indoor pool, steam room and sauna in the wellness centre. V nice and helpful staff
from Brighton, UK
Submitted on 07-07-2016
Stayed for 2 nights on business and a conference at the hotel itself. The staff were all very helpful, the food was high quality and the hotel was all very clean, modern and well maintained. The rooftop pool is great and the other facilities are also top notch. The location is ok, it's a bit of a walk to places but the metro and cabs are local. My only complaint is the drink prices; 9 euro for a large beer or a short walk to somewhere that although not as classy was 1.5 euro for the same. ... Read more
from solihull
Submitted on 07-07-2016
We spent 3 nights to celebrate our wedding anniversary. We found everyone really welcoming and they could not do too much for us. We thoroughly excellent 3 nights, the service we received from all the staff we met. We were delighted to receive a room upgrade and the bottle of champagne which was a great surprise which went down really well the first hot evening. The roof top pool and lounging area was especially welcome after 3 hard days walking and enjoying the views of Lisbon. Clearly many... Read more
from Hong Kong, China
Submitted on 08-07-2016
Came here for a business conference. Rooms were very clean and spacious. Comfortable bed. Also had a really nice bath tab. Elevators were a bit funky as two only went to a few floors so will run into some guests who are confused, but that wasn't really a problem. Staff very friendly and the breakfast selection was huge. Not too close to a metro station (probably 15 minutes away) and you have to walk downhill to get there (which means a uphill walk back), but the location was in a decent area ... Read more
from Sydney, Australia
Submitted on 11-07-2016
This is a true 5 star hotel in every way. We stayed for 5 nights and loved our stay here, the service, food, amenities and staff were all brilliant. I have stayed in many 5 star hotels around the world and have to say Epic Sana Lisboa is the best hotel we have stayed in and ticks all the boxes. The room was modern and stylish with little touches of comfort like the nespresso machine in the room, electronic curtains etc.. Breakfast was great with lots of variety of food. Both pools were fantasti... Read more
from Lincoln
Submitted on 13-07-2016
Another great, long weekend away at this hotel. Service is great and the rooms are extremely comfortable. The buffet breakfast is amazing. They have everything you could wish for. I am looking forward to coming back next year.
from Oslo, Norway
Submitted on 13-07-2016
Great luxury hotel in the Amoreiras area only a short walk from the center of Lisbon. Gourgeous rooms and a fabulous breakfast. The Spa departement with treatments are also a a good level. We had massages and they were great value.
from Izmir, Turkey
Submitted on 13-07-2016
It was our first visit to Lisbon and thanks to this Hotel it was a great experience.. The hotel 's location was perfect not directly in the city center but within walking distance.. the rooms were very spacious and comfortable.. The breakfast was one of the bests for european hotel standarts.. The personell were very kind and helpful the fitness center was one of the bests I1ve seen among hotels..
from Miami, Florida
Submitted on 14-07-2016
I really wanted to like this hotel. The lobby and the rooms are beautiful, but the service is not a 5 stars. The lines for check in and out are outrageous and eve though it was early July and high summer season seen all those lines blocking the elevator entrance was just not pleasant. But the worst was the breakfast experience, we sat in three different sections and only the lasts day waiter was somehow helpful, the rest were busy fighting with each other or dropping trays, coffee etc.... So muc... Read more
from Vallauris, France
Submitted on 18-07-2016
Sweet-scented lobby along with the gorgeous orchids and flower arrangements was a wonderful welcome for us in this 'avant-garde' hotel after a 3 hour wait for a rental car at the Lisbon Airport. Large, clean 732 room with a view partly of the river, nice bed linens, however, the only negative point: the black spots around the shower cabinet (really disgusting for a 'clean freak' like me). For a 5-star hotel, the cleaning management should check the cleanliness of each room and live up to the hi... Read more
from Mexico City, Mexico
Submitted on 18-07-2016
This was my first time in stunning Lisbon - and this hotel was recommended to me by my sister. The room was perfect and was 5* for sure. I thought the breakfast was great - everything that I would have wanted from a breakfast was on offer and of quality. The concierge in the hotel was good - we used it quite a few times and the staff was efficient. I did however feel let down with the room cleaning. We were there 3 nights and a bottle of wine we drank on the first day was still there on t... Read more
from nj
Submitted on 18-07-2016
My Family and I truly appreciated all the amenities of the Hotel and how clean. The rooftop bar and spa was amazing. The spa service is 1st class all the way. The lounge chairs are limited around the pool, however the staff is very attentive and organized in handling the demand on a first come first serve basis. You will feel a different positive vibe in pool area. It was advertised that it is "easy" walking distance to center of town, but I recommend taxi. You request a taxi and they will come ... Read more
from Zurich, Switzerland
Submitted on 19-07-2016
This hotel has everything you want. A perfect breakfast, nice riims, friendly staff, a garden to sit and relax or have breakfast, lunch or dinner in and a swimmingpool on top of the roof. But, yes there is a but, it's a modern hotel without specific ambiance. It's a perfect hotel for business stay and in the weekend filled with friends or couples staying over for the weekend in Lissabon. But all the mentions before were right. The breakfast is spectacular. But why serving coffee in the old fashi... Read more
from Liberty, Missouri
Submitted on 19-07-2016
I was returning from a 2 week stay in Morocco, wanted some place to just relax and get pampered! Bravo! Success! I really love this hotel. The service was amazing. Food and spirits, just what the Dr. ordered! I would stay here again!
from
Submitted on 20-07-2016
We stayed at the Epic Sana hotel in Lisbon for 2 nights in a junior suite and it was amazing!!!! The staff were all very friendly and accommodating. The room was very large and beautiful and well worth the cost. It was great lounging by the pool during the day and exploring Lisbon by night. Definitely worth the visit!
from Worthing
Submitted on 20-07-2016
Loved this hotel, it was in a great location as close to the metro or tour buses and if like us you don't mind a walk it was about 30 min stroll in to he heart of Lisbon. Very modern, rooms were spacious and well equipped as you'd expect for a 5 star, but had nice touches too. We only had a light snack at the hotel late one eve (cheese and charcuterie) but the service was good and the food was lovely. Staff were very friendly and couldn't do enough for you, always smiling. We've stayed in a lo... Read more
from
Submitted on 21-07-2016
Location could be better but the pool in and out with the sauna and steam roof ...epic. And the breakfast, very classy. For the money a great deal! I would recommend however, if you need to charge your phone make sure the key is in the wall.
from
Submitted on 22-07-2016
Had a fantastic long weekend in Lisbon in this fabulous Hotel. The staff could not have been more helpful if they'd tried (especially Sarah up on the rooftop bar) Great base to go exploring from during the day or nighttime as only a short cab ride (or walk downhill) to the old town etc. I can thoroughly recommend this Hotel and will visit again very soon.
from Berkshire
Submitted on 22-07-2016
We arrived at the hotel and waited after check in time to get a room on a higher floor for the better view of the river. After unpacking, there was a water leak and so we were moved immediately to another room. The original room on the 7th floor was beautiful with an amazing view, but the new room on the 10th floor was even better. The king size bed was majestically comfortable and all rooms have electric curtain and light controls by the bedside. The TV‚??s are behind mirrors ‚?? very hi-te... Read more
from
Submitted on 25-07-2016
We visited for a long weekend and unfortunately I book the wrong week! However Epic Sana honoured the booking and we got to stay! Yeah. Great hotel with great amenities. Loved the rooms, great shower and the outdoor pool was amazing. Big thanks to Sarah who helped us a lot and was always happy. Great staff.
from
Submitted on 25-07-2016
The hotel was perfect. Rooms were very nice, breakfast was delicious. Swimming pool on the roof was a great addition to our city trip. The hotel is located a bit outside of the city center. It takes you about 15 minutes to walk to the city center. But a cab brings you al the way thru the city for a few euro's. I would go back for sure.
from
Submitted on 25-07-2016
We have just got home after an amazing week at Epic Sana! The rooms and facilities are fantastic! The highlights for us was the buffet breakfast each morning - very high quality food and lovely waiting on staff. Also, the spa area is a great space to unwind after a busy day walking through Lisbon! Excellent location - only 10 euros for a taxi from the airport. Approx 20 minute walk to the main Lisbon tourist hub, doesn't seem long as it's a stroll down a beautiful shaded boulevard with lovely... Read more
from
Submitted on 26-07-2016
When my husband booked our trip to Lisbon I was anxious - a holiday with a baby?! I didn't know what to expect! As soon as we arrived at the hotel my 17 month old was running around th lobby where one of the hotel staff offered her snacks and us drinks to cool down! Our room was absolutely amazing! As it was my birthday I was treated to complementary champagne, mocktails and chocolate. Our little girl had a comfortable cot to sleep in and space to run free! We booked a suite so we had lots ... Read more
from Knivsta, Sverige
Submitted on 26-07-2016
The EPIC SANA hotel in Lisbon is living up to its five stars. Luxury interior with good service. The rooms have every thing you would expect from such a hotel and even a bit more. I especially like the small details like mobile device loading equipment, Bluetooth speakers, free subscription of electronic newspapers and magazines during the stay, TV built-in behind mirror etc. Another neat feature is that the curtains are automatically maneuverd when entering and leaving the room. The rooms and b... Read more
from Nashville, Tennessee
Submitted on 27-07-2016
The staff was super friendly and the spa was excellent. I had one of the best facials and one of the best massages in my life. The rooftop bar is gorgeous as well. The hotel is new and the location is fantastic. You won't be disappointed.
from
Submitted on 27-07-2016
I have just had two days at this fantastic hotel for a business trip. The hotel is very modern and the lobby area is beautiful. Check in was easy and quick and my room was really nice. The view was horrible but the layout of the room was great. The bathroom was lovely and nice touches like the mirror tv were very modern and looked amazing. The pool area was very nice. The beds were very comfortable and even though we had to wait a while, we did get one. It's a small pool but a real bonus to have... Read more
from Saratoga
Submitted on 28-07-2016
My daughter and I stayed here for only one night, thankfully, before flying out the next morning. Our room blew a fuse multiple times. Our power converters would not work in the room (and they had been working all week at multiple different facilities); therefore, we could not charge our phones. We had to call the front desk multiple times to have maintenance come fix the electricity. The front desk staff was rude and assumed we just didn't know how to put our key card in the slot by the front d... Read more
from Copenhagen, Denmark
Submitted on 29-07-2016
Stayed here for 4 nights and it was an amazing experience. The room was specious, modern and very clean. The breakfast was absolutely stunning, offering a big variety and different dishes every day. The personal is very nice and polite. I definitely recommend!
from Dublin
Submitted on 30-07-2016
Stayed for three days recently in business. Really nice hotel. Only discovered the spa on the last day. It's really luxurious and definitely wirth a visit. Rooms are seriously modern and very high spec. Gorgeous roof top pool. Lisbon is fabulous. Centre a five minute taxi ride away. Recommend.
from SOLNA
Submitted on 30-07-2016
One of the best hotels Ive ever stayed at. Nice and clean, with awesome service! Breakfast buffe is also awesome. As well as the roof top bar and swimming pool (drinks are a little too expensive though). I would recommend this hotel to anyone travelling to Lisbon.
from Tampere, Finland
Submitted on 01-08-2016
Everything without compromises! Breakfast is spectacular, best ever! There is not many hotels to beat this. Roof-pool is great at sunny day, spa and gym are as well nice. This is top hotel for demanding taste.
from Odense
Submitted on 02-08-2016
In a 5 star hotel, most things should be OK, and they were. Housekeeping did not understand 1 word english, and insisted on cleaning the room, when we were there. Very loud live music in the very big breakfast area. Not a pleasant way to wake up, and impossible to plan the day with the family. A lot of nice TAPAS, but very little healthy breakfast. If you want just a plain tomato, they have, BUT only roasted in the oven with serano garlic and pesto. Bathroom and toilet has glassdoor, so not idea... Read more
from Amsterdam, The Netherlands
Submitted on 02-08-2016
Visited Lisbon for the first time as a birthday trip with friends. The Epic Sana was an excellent choice for us. Close to the city center, within walking distance, it was a great base for our 4 day trip. Truly excellent hotel staff - friendly & helpful with anything you may need. The outdoor pool was a bonus but gets super crowded as expected on nice days and with very limited sun chairs. Breakfast buffet was ok and we only had dinner once in the hotel which was just average as we were disappoin... Read more
from Toronto, Canada
Submitted on 03-08-2016
We stayed here as a family of four (2 adults and 2 small children). The rooms were immaculate and spacious. The breakfast buffet had tons of choice and tasted great. Couldn't complain. The welcome chocolates were a nice touch. Only thing I could complain about is that the rooftop pool wasn't open, but understandably it was late October and a bit cool. Overall, my family was extremely happy staying here and would definitely come back.
from Cambridgeshire, United Kingdom
Submitted on 03-08-2016
This was our second 3 week stay at Epic Sana in the last 12 months. My family so enjoyed our stay last year that we decided to holiday there again. The staff including Filipe Silva the General Manager are charming, friendly and hard working in making our stay another outstanding success. This is by far the most relaxing holiday I have had. Hotel meals especially breakfast are truly amazing. We feel the staff have become friends! Thank you to Filipe and staff for all their hard work and attentio... Read more
from Stavanger, Norway
Submitted on 04-08-2016
Check-in went smoothly. Staff was friendly. Hotel looks very new, and very clean. Rooms are also very nice, with a nice view over the city (the room we had atleast) After arrival, a girl from the hotel knocked on our door and offered us some cake. Tasted very nice and was a nice little gesture. Beds were comfortable, little noise and checkout was quick. We will go back here if we are in Lisbon again. Highly recommend this hotel.
from Melbourne, Australia
Submitted on 06-08-2016
Beautiful hotel with great facilities. Outdoor pool is extremely busy, more seating needed at least to the lower deck that only has tables and chairs for drinks. Hotel Location is not so good as we found we were catching cabs all the time to the Chiado area and surrounds. Staff at front desk could be more knowledgeable re tourist attractions and more helpful booking dinner reservations.
from Croydon, United Kingdom
Submitted on 06-08-2016
Our business had its European meeting at the Epic. Very good all around - accommodation, meeting and conference rooms, bar and restaurant. The roof top bar and pool is great, with wonderful views. Staff were attentive and helpful. Only negative is that it is not in a central location.
from Amsterdam, The Netherlands
Submitted on 08-08-2016
Simply put: a briljant hotel worth the 5 star rating. Upon entry the staff was very kind by offering to take our bags to our room. Checking-in was very quick and the general kind fulness of the staff was really appreciated. The staff gave us good tips on where to go in the city center and did their best by helping us on our way. The room, pool, spa and the hotel in general is spotless and looks very modern. The room is equipped with domotica which is really cool. For example: once you open the ... Read more
from
Submitted on 08-08-2016
I think there are some very harsh/unfair reviews below, yes the rooftop pool was quite busy but it was very hot the last few days so it was bound to get a bit busy as everyone cooled off. The pool was a good size, great temperature, was infinity and has great a view over Lisbon. Then you can get out and have table service local draft beer, or cocktail. Heaven! The Staff were excellent and very accommodating, friendly and professional. They will not only call you a taxi but and come and get y... Read more
from
Submitted on 09-08-2016
The hotel is very modern, amazing room system for lights, curtains, TV etc. Great infinity pool with a view. Waiters were a bit slow though. Once they forgot our order and it took a while until we got the steak sandwich. But waiting was worth it! Tasted amazingly!
from
Submitted on 09-08-2016
We stayed here, as part of our summer vacation. Hotel is very high standard 5* with great customer service -very friendly and helpful staff. Rooftop pool and bar are stunning although food and drink rather pricy. Hotel spa is also first rate. I would definitely stay here again.
from
Submitted on 09-08-2016
In one word it was amazing and i enjoyed alot specially music system in the room and taste of chocolates were Wonderfull The room service was unique as well We had great time there and for sure i will recommend this hotel to everyone as everything from A- Z was perfect I wish in my next time trip the Disco become open as well
from Hewlett, New York
Submitted on 10-08-2016
had we known before hand that this beautiful hotel was 3/4 the way up a hill we might have had second thoughts.....we love to walk and the hills of lisbon did not deter us. also if the front desk staff maybe smiled every now and then or said hello........ rooms comfy, pool and bar real nice!
from Oslo, Norway
Submitted on 10-08-2016
My wife and I spent four nights here on a weekend in early August. The following things are EPIC: - Uber in Lisboa - The interior design of hotel - The rooftop infinity pool - The girl working at the rooftop infinity pool - The breakfast assortiment - The service of staff in general - The evening chocolate treats in the hotel room The following things were not so epic: - The ability to clean our room between 07:00 and 17:00 - The ability to clean our room between 19:00 and 21:00 when saying t... Read more
from
Submitted on 11-08-2016
My company booked the Epic Sana for a large conference event, so my overall experience may be atypical; however, the rooms were excellent, beds very comfortable with the best showers I have ever had the pleasure of experiencing (I even took photos of the shower so that if/when we re do our bathrooms at home I'll know what I want!). We had great food in the hotel, the pool was great and many of my colleagues went on about the roof-top bar being superb (I sadly missed out on that one). Location-w... Read more
from London, United Kingdom
Submitted on 14-08-2016
stayed here for few days and had an amazing time, from the moment we got in till we left we felt like we were being pampered. Checkin was slow but they upgraded us to the 9th floor which was where the roof terrace and outdoor pool area was , think it was the VIP floor . Amazing place, great restaurant and great service. The rooftop pool area was great to getaway from it all and relax with drinks and snacks from the rooftop bar, the pool service was impeccable but you do need to be quick to get a... Read more
from
Submitted on 14-08-2016
This hotel is without a doubt five star. The rooms are luxurious with waterfall showers, Nespresso and free wine and port daily. The breakfast is exceptionally good also (creme brulee for breakfast) and a bossa nova band played while we were there. What, however, sets this place apart is the service. Staff have obviously been thoroughly trained and they really do make you feel like royalty, the front of house, spa and breakfast staff were lovely. Also particular thanks to Nassir who appeared t... Read more
from Dublin, Ireland
Submitted on 16-08-2016
Overall great hotel, the reception, main halls and food halls are all finished to a super high standard. The food is great and the service here is really exceptional. Everyone we spoke to at this hotel was friendly professional and kind. The room is good. Not very big or plush but comfortable. However, if like me you booked this hotel to have a nice place to come back to and spend time in a pool as well as a city break then this is not the hotel for you as in peak season the pool is completely f... Read more
from Luanda, Angola
Submitted on 16-08-2016
Overall: This is just an amazing beautiful and nice hotel! If you want to explore a big city but still have a great 5 star hotel for a reasonable price, this is the hotel! Great service and beautiful modern rooms. Will definitely come back. Location - Pretty central 5 mins walk to Marques Pombal (uphill though) Lobby - Lobby is huge and beautiful! Already when you step inside the hotel you just know its good! Fast and early check in made us very happy. Room - We had a large deluxe suite on on... Read more
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