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Epic Sana Lisboa Hotel

Lisboa (Lisbon), Portugal (LIS)

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Based on 1701 reviews
Room & Rates

Deluxe Double or Two Twins

  • One Double Bed
  • Two Single Beds
A minibar and a coffee/tea maker are supplied. Bathroom amenities include a hair dryer. Air conditioning, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Deluxe Suite

  • One Double Bed
A minibar and a coffee/tea maker are supplied. Bathroom amenities include a hair dryer. Air conditioning, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Junior Suite

  • One Double Bed
A minibar and a coffee/tea maker are supplied. Bathroom amenities include a hair dryer. Air conditioning, a safe, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Epic Sana Lisboa Hotel
Av. Engenheiro Duarte Pacheco 15, Lisbon, Portugal 1070-100

Hotel Features.
Epic Sana Lisboa Hotel features a coffee shop/caf and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. This hotel has a business center and offers small meeting rooms, secretarial services, and audiovisual equipment. Additional property amenities include a concierge desk, an arcade/game room, and tour/ticket assistance. This is a smoke-free property.

Guestrooms.
311 air-conditioned guestrooms at Epic Sana Lisboa Hotel feature minibars and coffee/tea makers. Bathrooms feature hair dryers. In addition to safes, guestrooms offer phones. Rooms also include irons/ironing boards. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.


Based on 1701 reviews
from Manchester, United Kingdom
Submitted on 30-05-2016
I booked this hotel for an important occasion with 14 ladies staying for 3 nights. The service we received was outstanding. The staff could not do enough for us, the rooms, the facilities and the food was all outstanding. One of our party had a birthday during our stay and she received a cake at breakfast, mini cakes around the pool for the whole party and champagne and a further cake in her room. I highly recommend this hotel.
from Guildford, United Kingdom
Submitted on 31-05-2016
Fabulous modern hotel with great facilities. The rooms are equipped with modern appliances and comfortable beds. Can use own iPod / iPhone for music which is great. Blinds keep the rooms dark at night and very little noise heard within the hotel at night times. Staff were very good and extremely helpful. Roof top swimming pool and bar are stunning! Really loved this hotel and would recommend for business and pleasure. Very good value for money. Great location in Lisbon and easy to access shops a... Read more
from Allen, Texas
Submitted on 03-06-2016
Stayed for two nights early June - well designed and functional guest rooms. TV mirror in a nice touch. Superb pool on the 9th floor. Only complaint was the coffee at breakfast - tasted like it was sitting around for several hours otherwise great service and good experience.
from Cheshire, United Kingdom
Submitted on 05-06-2016
I have recently returned from a 3 night stay at this hotel with a party of 12 girls , The hotel staff were incredible, nothing was too much trouble for them, from the front desk, concierge, pool area to the bar, all were fantastic and a credit to this hotel. There was a small mix ups with the rooms but this was quickly resolved. The rooms are a great size and very clean indeed. Breakfast was very nice, there is everything that you could wish for. It was one of my friends birthday during our stay... Read more
from
Submitted on 05-06-2016
This hotel is perfection! Gorgeous! Great beds! Nicest staff! Great food! I live in Laguna Beach, California and have traveled a lot and can't say enough about EPIC SANA! To the point we stayed in their other location and had an equal experience while in Portugal! Great location to sight seeing and shopping as well!
from
Submitted on 29-06-2016
Please note, if you're taking a taxi from the airport, make sure taxi driver knows it's EPIC Sana, as we got dropped off in the wrong Sana hotel, there are many Sana chain hotels in Lisbon. Taxi from airport I would say probably around ?20-25, they charge ?1.60 per luggage. But this was our only hiccup in the trip. Going into reception, check in was fast and prompt. She gave us a map of the city, and pointed transportation and sites to go to. We got upgraded :))) got room 636, which is riv... Read more
from Zagreb, Croatia
Submitted on 29-06-2016
I have no words to describe this place. First of all, the stuff... Extremely friendly and willing to joke, all problems solved in a moment with a smile on their faces. One morning we slept through breakfast, so they served us breakfast in the room. All information on excursions, restaurants and similar we got in a flash. . Even we did not get beaten because we are from the Croatian because of the expected match Croatia - Portugal at Euro 2016. Thank you :) The maids were wonderful cleaning roo... Read more
from Milwaukee, Wisconsin
Submitted on 29-06-2016
Let's start with the positives. The Epic Sana Lisboa is situated in a safe, central location of Lisboa. Visually stunning inside and out. The lobby, restaurant, & pool area are impeccable as are the rooms and amenities. The food was delicious. The negatives include the cold, impersonal service at the front desk. The cocktail servers in the bar area were far from experienced to the point that one did not even know what vodka was. We never felt welcomed at any point of our visit. We will not rec... Read more
from
Submitted on 29-06-2016
Stayed in May during an awful week of bad weather. So glad we booked Epic Sana as we made the most of the spa! Spa staff were amazing - great massages, recommendations on how to loosen up my tight shoulders, hints and tips on my skin and then a fab relaxation room. Credit to the hotel. We had booked Epic Sana due to the rooftop pool - sadly due to the weather the pool was only open one day (last day) of our one week holiday. Nights were normally dry but sadly hotel never opened the rooftop bar ... Read more
from Cronulla, Australia
Submitted on 29-06-2016
A modern, still not cold or impersonal, property located reasonably close to Lisbon's tourist attractions yet far enough to enjoy reasonably quiet surroundings - steps away from Amoreiras shopping mall and Marques de Pombal square and with good access to bus and metro services. Well appointed room - I was a bit disappointed to get a room on a low-level and no view, which is always a bit detrimental to your experience - this'd have otherwise been a 5* review, most likely. Good service provided by... Read more
from London, United Kingdom
Submitted on 03-07-2016
Modern rooms. Good service. Very big breakfast selection. Lovely pool area albeit a bit small and you need to get down early to get a bed but if you're lucky enough to get one be happy. Literally THE most comfortable sun loungers I've ever been on. Each one is bigger than a single bed and very comfy. You cannot beat this for value for money. It's insane how reasonably priced it is for the level of quality of the hotel
from Oakville, Canada
Submitted on 03-07-2016
We stayed downtown Lisbon when we first arrived in Portugal and than here on our way home for town night. We paid more for the downtown hotel and this one was 100x better. All of the luxuries associated with a modern hotel. The roof top pool is lovely (but get there really early in the morning to reserve a chair or you'll loose out). The walk into the down town core wasn't a big deal at all and you can take the metro if you prefer. Highly highly recommend this place. Casey
from Ambler, Pennsylvania
Submitted on 03-07-2016
We were extremely happy with our stay at the Epic Sana. The staff was friendly and helpful. The rooms were clean, good sized and very modern and the amenities such as the rooftop pool and the spa were great. The location is very good but not perfect, expect to have either a healthy walk or cab ride to get just about anywhere but in a city like Lisbon everything is pretty accessible within a few minutes.
from Luxembourg City, Luxembourg
Submitted on 05-07-2016
We loved staying at Epic Sana. The location was great. The staff was really polite and helpful. The services are very good, also for kids. The room was clean and big. The food was delicious. So we will definitely go back there.
from London, United Kingdom
Submitted on 07-07-2016
Perfect stay at this great hotel. The rooftop pool is just what you need on a hot day and the breakfast is amazing! There's also an indoor pool, steam room and sauna in the wellness centre. V nice and helpful staff
from Brighton, UK
Submitted on 07-07-2016
Stayed for 2 nights on business and a conference at the hotel itself. The staff were all very helpful, the food was high quality and the hotel was all very clean, modern and well maintained. The rooftop pool is great and the other facilities are also top notch. The location is ok, it's a bit of a walk to places but the metro and cabs are local. My only complaint is the drink prices; 9 euro for a large beer or a short walk to somewhere that although not as classy was 1.5 euro for the same. ... Read more
from solihull
Submitted on 07-07-2016
We spent 3 nights to celebrate our wedding anniversary. We found everyone really welcoming and they could not do too much for us. We thoroughly excellent 3 nights, the service we received from all the staff we met. We were delighted to receive a room upgrade and the bottle of champagne which was a great surprise which went down really well the first hot evening. The roof top pool and lounging area was especially welcome after 3 hard days walking and enjoying the views of Lisbon. Clearly many... Read more
from Hong Kong, China
Submitted on 08-07-2016
Came here for a business conference. Rooms were very clean and spacious. Comfortable bed. Also had a really nice bath tab. Elevators were a bit funky as two only went to a few floors so will run into some guests who are confused, but that wasn't really a problem. Staff very friendly and the breakfast selection was huge. Not too close to a metro station (probably 15 minutes away) and you have to walk downhill to get there (which means a uphill walk back), but the location was in a decent area ... Read more
from Sydney, Australia
Submitted on 11-07-2016
This is a true 5 star hotel in every way. We stayed for 5 nights and loved our stay here, the service, food, amenities and staff were all brilliant. I have stayed in many 5 star hotels around the world and have to say Epic Sana Lisboa is the best hotel we have stayed in and ticks all the boxes. The room was modern and stylish with little touches of comfort like the nespresso machine in the room, electronic curtains etc.. Breakfast was great with lots of variety of food. Both pools were fantasti... Read more
from Lincoln
Submitted on 13-07-2016
Another great, long weekend away at this hotel. Service is great and the rooms are extremely comfortable. The buffet breakfast is amazing. They have everything you could wish for. I am looking forward to coming back next year.
from Oslo, Norway
Submitted on 13-07-2016
Great luxury hotel in the Amoreiras area only a short walk from the center of Lisbon. Gourgeous rooms and a fabulous breakfast. The Spa departement with treatments are also a a good level. We had massages and they were great value.
from Izmir, Turkey
Submitted on 13-07-2016
It was our first visit to Lisbon and thanks to this Hotel it was a great experience.. The hotel 's location was perfect not directly in the city center but within walking distance.. the rooms were very spacious and comfortable.. The breakfast was one of the bests for european hotel standarts.. The personell were very kind and helpful the fitness center was one of the bests I1ve seen among hotels..
from Miami, Florida
Submitted on 14-07-2016
I really wanted to like this hotel. The lobby and the rooms are beautiful, but the service is not a 5 stars. The lines for check in and out are outrageous and eve though it was early July and high summer season seen all those lines blocking the elevator entrance was just not pleasant. But the worst was the breakfast experience, we sat in three different sections and only the lasts day waiter was somehow helpful, the rest were busy fighting with each other or dropping trays, coffee etc.... So muc... Read more
from Vallauris, France
Submitted on 18-07-2016
Sweet-scented lobby along with the gorgeous orchids and flower arrangements was a wonderful welcome for us in this 'avant-garde' hotel after a 3 hour wait for a rental car at the Lisbon Airport. Large, clean 732 room with a view partly of the river, nice bed linens, however, the only negative point: the black spots around the shower cabinet (really disgusting for a 'clean freak' like me). For a 5-star hotel, the cleaning management should check the cleanliness of each room and live up to the hi... Read more
from Mexico City, Mexico
Submitted on 18-07-2016
This was my first time in stunning Lisbon - and this hotel was recommended to me by my sister. The room was perfect and was 5* for sure. I thought the breakfast was great - everything that I would have wanted from a breakfast was on offer and of quality. The concierge in the hotel was good - we used it quite a few times and the staff was efficient. I did however feel let down with the room cleaning. We were there 3 nights and a bottle of wine we drank on the first day was still there on t... Read more
from nj
Submitted on 18-07-2016
My Family and I truly appreciated all the amenities of the Hotel and how clean. The rooftop bar and spa was amazing. The spa service is 1st class all the way. The lounge chairs are limited around the pool, however the staff is very attentive and organized in handling the demand on a first come first serve basis. You will feel a different positive vibe in pool area. It was advertised that it is "easy" walking distance to center of town, but I recommend taxi. You request a taxi and they will come ... Read more
from Zurich, Switzerland
Submitted on 19-07-2016
This hotel has everything you want. A perfect breakfast, nice riims, friendly staff, a garden to sit and relax or have breakfast, lunch or dinner in and a swimmingpool on top of the roof. But, yes there is a but, it's a modern hotel without specific ambiance. It's a perfect hotel for business stay and in the weekend filled with friends or couples staying over for the weekend in Lissabon. But all the mentions before were right. The breakfast is spectacular. But why serving coffee in the old fashi... Read more
from Liberty, Missouri
Submitted on 19-07-2016
I was returning from a 2 week stay in Morocco, wanted some place to just relax and get pampered! Bravo! Success! I really love this hotel. The service was amazing. Food and spirits, just what the Dr. ordered! I would stay here again!
from
Submitted on 20-07-2016
We stayed at the Epic Sana hotel in Lisbon for 2 nights in a junior suite and it was amazing!!!! The staff were all very friendly and accommodating. The room was very large and beautiful and well worth the cost. It was great lounging by the pool during the day and exploring Lisbon by night. Definitely worth the visit!
from Worthing
Submitted on 20-07-2016
Loved this hotel, it was in a great location as close to the metro or tour buses and if like us you don't mind a walk it was about 30 min stroll in to he heart of Lisbon. Very modern, rooms were spacious and well equipped as you'd expect for a 5 star, but had nice touches too. We only had a light snack at the hotel late one eve (cheese and charcuterie) but the service was good and the food was lovely. Staff were very friendly and couldn't do enough for you, always smiling. We've stayed in a lo... Read more
from
Submitted on 21-07-2016
Location could be better but the pool in and out with the sauna and steam roof ...epic. And the breakfast, very classy. For the money a great deal! I would recommend however, if you need to charge your phone make sure the key is in the wall.
from
Submitted on 22-07-2016
Had a fantastic long weekend in Lisbon in this fabulous Hotel. The staff could not have been more helpful if they'd tried (especially Sarah up on the rooftop bar) Great base to go exploring from during the day or nighttime as only a short cab ride (or walk downhill) to the old town etc. I can thoroughly recommend this Hotel and will visit again very soon.
from Berkshire
Submitted on 22-07-2016
We arrived at the hotel and waited after check in time to get a room on a higher floor for the better view of the river. After unpacking, there was a water leak and so we were moved immediately to another room. The original room on the 7th floor was beautiful with an amazing view, but the new room on the 10th floor was even better. The king size bed was majestically comfortable and all rooms have electric curtain and light controls by the bedside. The TV??s are behind mirrors ?? very hi-te... Read more
from
Submitted on 25-07-2016
We visited for a long weekend and unfortunately I book the wrong week! However Epic Sana honoured the booking and we got to stay! Yeah. Great hotel with great amenities. Loved the rooms, great shower and the outdoor pool was amazing. Big thanks to Sarah who helped us a lot and was always happy. Great staff.
from
Submitted on 25-07-2016
The hotel was perfect. Rooms were very nice, breakfast was delicious. Swimming pool on the roof was a great addition to our city trip. The hotel is located a bit outside of the city center. It takes you about 15 minutes to walk to the city center. But a cab brings you al the way thru the city for a few euro's. I would go back for sure.
from
Submitted on 25-07-2016
We have just got home after an amazing week at Epic Sana! The rooms and facilities are fantastic! The highlights for us was the buffet breakfast each morning - very high quality food and lovely waiting on staff. Also, the spa area is a great space to unwind after a busy day walking through Lisbon! Excellent location - only 10 euros for a taxi from the airport. Approx 20 minute walk to the main Lisbon tourist hub, doesn't seem long as it's a stroll down a beautiful shaded boulevard with lovely... Read more
from
Submitted on 26-07-2016
When my husband booked our trip to Lisbon I was anxious - a holiday with a baby?! I didn't know what to expect! As soon as we arrived at the hotel my 17 month old was running around th lobby where one of the hotel staff offered her snacks and us drinks to cool down! Our room was absolutely amazing! As it was my birthday I was treated to complementary champagne, mocktails and chocolate. Our little girl had a comfortable cot to sleep in and space to run free! We booked a suite so we had lots ... Read more
from Knivsta, Sverige
Submitted on 26-07-2016
The EPIC SANA hotel in Lisbon is living up to its five stars. Luxury interior with good service. The rooms have every thing you would expect from such a hotel and even a bit more. I especially like the small details like mobile device loading equipment, Bluetooth speakers, free subscription of electronic newspapers and magazines during the stay, TV built-in behind mirror etc. Another neat feature is that the curtains are automatically maneuverd when entering and leaving the room. The rooms and b... Read more
from Nashville, Tennessee
Submitted on 27-07-2016
The staff was super friendly and the spa was excellent. I had one of the best facials and one of the best massages in my life. The rooftop bar is gorgeous as well. The hotel is new and the location is fantastic. You won't be disappointed.
from
Submitted on 27-07-2016
I have just had two days at this fantastic hotel for a business trip. The hotel is very modern and the lobby area is beautiful. Check in was easy and quick and my room was really nice. The view was horrible but the layout of the room was great. The bathroom was lovely and nice touches like the mirror tv were very modern and looked amazing. The pool area was very nice. The beds were very comfortable and even though we had to wait a while, we did get one. It's a small pool but a real bonus to have... Read more
from Saratoga
Submitted on 28-07-2016
My daughter and I stayed here for only one night, thankfully, before flying out the next morning. Our room blew a fuse multiple times. Our power converters would not work in the room (and they had been working all week at multiple different facilities); therefore, we could not charge our phones. We had to call the front desk multiple times to have maintenance come fix the electricity. The front desk staff was rude and assumed we just didn't know how to put our key card in the slot by the front d... Read more
from Copenhagen, Denmark
Submitted on 29-07-2016
Stayed here for 4 nights and it was an amazing experience. The room was specious, modern and very clean. The breakfast was absolutely stunning, offering a big variety and different dishes every day. The personal is very nice and polite. I definitely recommend!
from Dublin
Submitted on 30-07-2016
Stayed for three days recently in business. Really nice hotel. Only discovered the spa on the last day. It's really luxurious and definitely wirth a visit. Rooms are seriously modern and very high spec. Gorgeous roof top pool. Lisbon is fabulous. Centre a five minute taxi ride away. Recommend.
from SOLNA
Submitted on 30-07-2016
One of the best hotels Ive ever stayed at. Nice and clean, with awesome service! Breakfast buffe is also awesome. As well as the roof top bar and swimming pool (drinks are a little too expensive though). I would recommend this hotel to anyone travelling to Lisbon.
from Tampere, Finland
Submitted on 01-08-2016
Everything without compromises! Breakfast is spectacular, best ever! There is not many hotels to beat this. Roof-pool is great at sunny day, spa and gym are as well nice. This is top hotel for demanding taste.
from Odense
Submitted on 02-08-2016
In a 5 star hotel, most things should be OK, and they were. Housekeeping did not understand 1 word english, and insisted on cleaning the room, when we were there. Very loud live music in the very big breakfast area. Not a pleasant way to wake up, and impossible to plan the day with the family. A lot of nice TAPAS, but very little healthy breakfast. If you want just a plain tomato, they have, BUT only roasted in the oven with serano garlic and pesto. Bathroom and toilet has glassdoor, so not idea... Read more
from Amsterdam, The Netherlands
Submitted on 02-08-2016
Visited Lisbon for the first time as a birthday trip with friends. The Epic Sana was an excellent choice for us. Close to the city center, within walking distance, it was a great base for our 4 day trip. Truly excellent hotel staff - friendly & helpful with anything you may need. The outdoor pool was a bonus but gets super crowded as expected on nice days and with very limited sun chairs. Breakfast buffet was ok and we only had dinner once in the hotel which was just average as we were disappoin... Read more
from Toronto, Canada
Submitted on 03-08-2016
We stayed here as a family of four (2 adults and 2 small children). The rooms were immaculate and spacious. The breakfast buffet had tons of choice and tasted great. Couldn't complain. The welcome chocolates were a nice touch. Only thing I could complain about is that the rooftop pool wasn't open, but understandably it was late October and a bit cool. Overall, my family was extremely happy staying here and would definitely come back.
from Cambridgeshire, United Kingdom
Submitted on 03-08-2016
This was our second 3 week stay at Epic Sana in the last 12 months. My family so enjoyed our stay last year that we decided to holiday there again. The staff including Filipe Silva the General Manager are charming, friendly and hard working in making our stay another outstanding success. This is by far the most relaxing holiday I have had. Hotel meals especially breakfast are truly amazing. We feel the staff have become friends! Thank you to Filipe and staff for all their hard work and attentio... Read more
from Stavanger, Norway
Submitted on 04-08-2016
Check-in went smoothly. Staff was friendly. Hotel looks very new, and very clean. Rooms are also very nice, with a nice view over the city (the room we had atleast) After arrival, a girl from the hotel knocked on our door and offered us some cake. Tasted very nice and was a nice little gesture. Beds were comfortable, little noise and checkout was quick. We will go back here if we are in Lisbon again. Highly recommend this hotel.
from Melbourne, Australia
Submitted on 06-08-2016
Beautiful hotel with great facilities. Outdoor pool is extremely busy, more seating needed at least to the lower deck that only has tables and chairs for drinks. Hotel Location is not so good as we found we were catching cabs all the time to the Chiado area and surrounds. Staff at front desk could be more knowledgeable re tourist attractions and more helpful booking dinner reservations.
from Croydon, United Kingdom
Submitted on 06-08-2016
Our business had its European meeting at the Epic. Very good all around - accommodation, meeting and conference rooms, bar and restaurant. The roof top bar and pool is great, with wonderful views. Staff were attentive and helpful. Only negative is that it is not in a central location.
from Amsterdam, The Netherlands
Submitted on 08-08-2016
Simply put: a briljant hotel worth the 5 star rating. Upon entry the staff was very kind by offering to take our bags to our room. Checking-in was very quick and the general kind fulness of the staff was really appreciated. The staff gave us good tips on where to go in the city center and did their best by helping us on our way. The room, pool, spa and the hotel in general is spotless and looks very modern. The room is equipped with domotica which is really cool. For example: once you open the ... Read more
from
Submitted on 08-08-2016
I think there are some very harsh/unfair reviews below, yes the rooftop pool was quite busy but it was very hot the last few days so it was bound to get a bit busy as everyone cooled off. The pool was a good size, great temperature, was infinity and has great a view over Lisbon. Then you can get out and have table service local draft beer, or cocktail. Heaven! The Staff were excellent and very accommodating, friendly and professional. They will not only call you a taxi but and come and get y... Read more
from
Submitted on 09-08-2016
The hotel is very modern, amazing room system for lights, curtains, TV etc. Great infinity pool with a view. Waiters were a bit slow though. Once they forgot our order and it took a while until we got the steak sandwich. But waiting was worth it! Tasted amazingly!
from
Submitted on 09-08-2016
We stayed here, as part of our summer vacation. Hotel is very high standard 5* with great customer service -very friendly and helpful staff. Rooftop pool and bar are stunning although food and drink rather pricy. Hotel spa is also first rate. I would definitely stay here again.
from
Submitted on 09-08-2016
In one word it was amazing and i enjoyed alot specially music system in the room and taste of chocolates were Wonderfull The room service was unique as well We had great time there and for sure i will recommend this hotel to everyone as everything from A- Z was perfect I wish in my next time trip the Disco become open as well
from Hewlett, New York
Submitted on 10-08-2016
had we known before hand that this beautiful hotel was 3/4 the way up a hill we might have had second thoughts.....we love to walk and the hills of lisbon did not deter us. also if the front desk staff maybe smiled every now and then or said hello........ rooms comfy, pool and bar real nice!
from Oslo, Norway
Submitted on 10-08-2016
My wife and I spent four nights here on a weekend in early August. The following things are EPIC: - Uber in Lisboa - The interior design of hotel - The rooftop infinity pool - The girl working at the rooftop infinity pool - The breakfast assortiment - The service of staff in general - The evening chocolate treats in the hotel room The following things were not so epic: - The ability to clean our room between 07:00 and 17:00 - The ability to clean our room between 19:00 and 21:00 when saying t... Read more
from
Submitted on 11-08-2016
My company booked the Epic Sana for a large conference event, so my overall experience may be atypical; however, the rooms were excellent, beds very comfortable with the best showers I have ever had the pleasure of experiencing (I even took photos of the shower so that if/when we re do our bathrooms at home I'll know what I want!). We had great food in the hotel, the pool was great and many of my colleagues went on about the roof-top bar being superb (I sadly missed out on that one). Location-w... Read more
from London, United Kingdom
Submitted on 14-08-2016
stayed here for few days and had an amazing time, from the moment we got in till we left we felt like we were being pampered. Checkin was slow but they upgraded us to the 9th floor which was where the roof terrace and outdoor pool area was , think it was the VIP floor . Amazing place, great restaurant and great service. The rooftop pool area was great to getaway from it all and relax with drinks and snacks from the rooftop bar, the pool service was impeccable but you do need to be quick to get a... Read more
from
Submitted on 14-08-2016
This hotel is without a doubt five star. The rooms are luxurious with waterfall showers, Nespresso and free wine and port daily. The breakfast is exceptionally good also (creme brulee for breakfast) and a bossa nova band played while we were there. What, however, sets this place apart is the service. Staff have obviously been thoroughly trained and they really do make you feel like royalty, the front of house, spa and breakfast staff were lovely. Also particular thanks to Nassir who appeared t... Read more
from Dublin, Ireland
Submitted on 16-08-2016
Overall great hotel, the reception, main halls and food halls are all finished to a super high standard. The food is great and the service here is really exceptional. Everyone we spoke to at this hotel was friendly professional and kind. The room is good. Not very big or plush but comfortable. However, if like me you booked this hotel to have a nice place to come back to and spend time in a pool as well as a city break then this is not the hotel for you as in peak season the pool is completely f... Read more
from Luanda, Angola
Submitted on 16-08-2016
Overall: This is just an amazing beautiful and nice hotel! If you want to explore a big city but still have a great 5 star hotel for a reasonable price, this is the hotel! Great service and beautiful modern rooms. Will definitely come back. Location - Pretty central 5 mins walk to Marques Pombal (uphill though) Lobby - Lobby is huge and beautiful! Already when you step inside the hotel you just know its good! Fast and early check in made us very happy. Room - We had a large deluxe suite on on... Read more
from
Submitted on 02-09-2016
Epic Sana truly is a fantastic hotel, we literally couldn't fault it. We stayed for 4 nights, 28th August - 1st September, and from start to finish our stay here was excellent. On arrival, the lady who served us on check in had noticed it was my partners 30th birthday, and had upgraded us to a better room with an incredible view, free of charge. That evening we went out for dinner and on our return we were greeted with a complimentary bottle of champagne and birthday cake- complete with a candl... Read more
from
Submitted on 06-09-2016
This hotel is one of the best I've stayed in, if not the best. Facilities are fabulous, with both indoor and outdoor pools, a full spa and fitness centre, 2 restaurants and a rooftop bar with amazing views over the city. Special mention must be made for the staff, who are just superb and can't do enough for you. Location is a little bit out but this is by no means fatal. Will definitely stay here again.
from
Submitted on 06-09-2016
Words cannot even describe how impressed my partner and I were with this establishment. From the welcoming at front desk to receiving our bill on departure our visit was nothing less than epic. The room was huge, the view was delightful and the bathtub could fit about ten people in. The pool area was gorgeous, very very busy and unfortunately we were unable to get a place to relax which was a shame. The town is just over a mile (downhill) and the town is tremendous. On our return to the hotel we... Read more
from Dublin, Ireland
Submitted on 07-09-2016
We loved this hotel. The room was absolutely stunning with a huge bed and fantastic shower. We were also lucky to get a room on the 7th floor with a view over Lisbon city. The one thing we struggled with was the pool area. There is only about 20 beds beside the pool to accommodate the entire hotel so each morning we were put on a waiting list and asked to wait hours before we could relax. Other than that, I would rate the hotel 5*
from
Submitted on 08-09-2016
Overall this hotel was amazing, very chic, very high end, very pleasant. Downside is that it sits at the top of a hill outside of the main Lisbon attractions so you've got quite a walk ahead of you if you want to head into the main part of town. We used uber a lot so it didn't matter to us. We loved the indoor pool and the gym, both awesome. Also checked out the spa which is really high end and well worth a visit. Our room overlooked the main road on the 4th floor and it wasn't noisy at all. Bre... Read more
from Chester, United Kingdom
Submitted on 09-09-2016
Usually I wait until the end of my trip to write a review on somewhere I've stayed but this time I'm writing it the very first day. We checked into the hotel around 10am this morning and since then the hotel has constantly exceeded our expectations. The room is incredible. Photos do not do it justice. Everything was clean, neat and beautiful. The reason Im writing the review so early on in the trip is not because of the room or beautiful building but because the employees are brilliant. ... Read more
from
Submitted on 11-09-2016
Great hotel, friendly service. Rooms are very modern and clean; room was large by european standards. Would suggest getting there early if you intend to lay out as the 'cabanas' (just a tent over two chairs) and chairs go quickly. Had a late flight out and the hotel allowed use of all facilities after checkout until it was time to goto the airport.
from
Submitted on 12-09-2016
Awesome Hotel ?????very helpful staff , helped with travel arrangements with no fuss , great rooftop pool & indoor pool , great breakfast selection , rooms big & modern , cannot praise EPIC SANA enough ???
from
Submitted on 13-09-2016
This place is wonderful. Service and amenities are excellent. They have a couple restaurants, spa and an indoor and outdoor pool with cabanas. You don't need to leave the hotel if you don't want to, and we didn't the first night we arrived so it was perfect!
from Dublin, Ireland
Submitted on 13-09-2016
Excellent service, beautiful pool and spa, we were greeted every morning by a fantastic host and enjoyed a great breakfast. Location is good and within a short drive of all the great pubs and restaurants Lisbon has to offer.
from Stockholm, Sweden
Submitted on 14-09-2016
Fantastic hotel with a small but very nice rooftop pool and bar area. Located not in the middle of the town but within a short taxi ride to all that Lisbon has to offer. One of the best hotel breakfasts we ever had. The staff are very friendly and helpfull. True 5 star service all categories I would definitely recommend this hotel and would stay there again. .
from Cork
Submitted on 15-09-2016
Excellent hotel - One of the best I stayed in. People very helpful, excellent location, roof top tool absolutely perfect and hotel as clean as you could get. Facilities all you could need. Would highly recommend - Travelled with another couple and they felt the same. If planning to use pool to get one of the covered beds - and mean beds as are huge and comfortable get their before opens at 9 in morning as high demand. Other beds also very comfortable but not covered.
from
Submitted on 16-09-2016
This hotel was absolutely AMAZING. From the minute we arrived at the front door to the sad moment when we had to leave it was heavenly. The staff are outstanding, clearly trained to the highest standards in customer service. Marta on reception was so professional and welcoming. Special thanks to her for making us feel so special. The rooms and facilities were superb. I couldn't find enough superlatives to get across just how good this place is. I cannot wait to go back to Epic Sana Lisboa again ... Read more
from London
Submitted on 17-09-2016
Stayed at Epic Sana for a week. This is a fantastic, modern hotel situated about a 10 minute walk from the nearest metro. We had an excellent room with a nice view, the TV built into the mirror is a great feature and the glass window through to the bathroom works well too. A decent amount of choice for food at the morning breakfast buffet, though did get very busy at the weekend. There is a nice rooftop swimming pool with a reasonable amount of seating and also a nice bar. Spa facilities are ver... Read more
from Geneva, Switzerland
Submitted on 17-09-2016
Very modern decor, excellent service, very good location. Valet parking was efficient, breakfast buffet was superb. Big room for European standards. State of the Art fittings. Dinner at first floor restaurant was excellent.
from Bern, Switzerland
Submitted on 17-09-2016
We arrived exhausted and in need of rest and relaxation and Epic Sana hit the spot. We stayed 5 nights. The roof pool has very comfortable sun beds and very attentive staff. The indoor pool and spa facilities are excellent. Our room was as expected, 30m2 and very comfortable with the best shower I've had in any 5 star, rain setting, waterfall and the normal hand held on the side. Huge amounts of wardrobe space and draws, good air con, quiet with sound proofing. Modern high tech decor but also c... Read more
from Kent, United Kingdom
Submitted on 18-09-2016
A lovely stay at the Epic Sana - we went for a girlie 4 night city break. The staff at the hotel really were very accommodating everywhere we went eg reception, the spa, the roof top pool as well as the service at breakfast. The hotel is a short taxi ride ?6 to the main hub of the beautiful city of Lisbon but there are also good shops and shopping centres nearby as well as a metro and good restaurants. The rooms are very comfortable and hi tech . Lovely bathrooms with large bath and fa... Read more
from London, United Kingdom
Submitted on 18-09-2016
Cannot fault this hotel apart from a slight mishap of which room I was to be allocated on arrival. Rooftop pool provides a great view of the city although beer on the expensive side. The spa and gym facilities are first class for a city hotel. Location outside of centre but taxi ride very cheap to Barrio Alto. All in all a very good hotel and like a a lot of Lisbon offers great 5* value.
from
Submitted on 20-09-2016
This is a very modern, luxury hotel just outside Lisbon city centre. The staff are excellent and could not do enough for us during our stay. The rooms are luxurious and there is an excellent morning breakfast well worth getting out of bed for. The hotel has a roof top pool and separate indoor pool in the basement. My only criticism would be that the seating area for both pools is very small for the size of the hotel however staff do an excellent job of managing the waiting periods for the rooft... Read more
from Copenhagen, Denmark
Submitted on 21-09-2016
I can highly recommend this hotel, specifically on weekdays, as the weekends can be a little crowded an noisy - not the least around the pool. We were so lucky to get an upgraded room, which was actually available already at 11 am upon our early arrival.
from Dublin
Submitted on 25-09-2016
Great location, Great food ,great service and the best beds we have ever slept in. The breakfast buffet is top class with a fantastic array of food. The hotel is absolutely spotless, our only gripe was that the jacuzzi was cold. Apart from that all was great Well done Sana lisboa keep it up.
from London, United Kingdom
Submitted on 25-09-2016
This is one of the best hotels I've been to, especially as I booked this hotel for my boyfriend's surprise birthday away in Lisbon . From beginning to end I can not fault this hotel at all and we both wish we had stayed for longer as we only stayed from 18th-22nd August . The service is just 10/10. The spa downwards is just fantastic, even though me and my boyfriend didn't get any treatments, we used the gym ,indoor pool, steam room and sauna. All the staff from reception to spa staff to brea... Read more
from Toronto
Submitted on 25-09-2016
Great comfy beds, excellent breakfast, all around good service. Very modern decor with a cool TV in mirror. Good rain shower. Room was equipped with a Nespresso machine.Didn't use the amenties so can't comment on that, though the outdoor pool looked very nice. A little far from the centre (Barrio Alto, Chiado) 30-45 minute walk. Some nice restaurants nearby.
from Auckland, New Zealand
Submitted on 28-09-2016
I loved this hotel. It was clean, fresh, modern and unique. The rooms were so well appointed and large and the bathroom was exceptional. Excellent amenities and nice touches of wine on arrival. In the middle of Lisbon city, so an easy walk to restaurants, parks and sights. Service was fabulous and breakfast was really nicely presented and the swimming pool, although too crowded for me during the day, was a fabulous place to sit and have a drink in the evening! For the price this hotel offer... Read more
from Riyadh, Saudi Arabia
Submitted on 29-09-2016
First impression is permanent impression. And a last impression repeated from the first one never fades. Labeling the property as a luxury one does not entitle the reception to have the quests que and line in a chaotic manner to check in and check out; the process should be fairly easy and straight forward. When overwhelmed, bring in more staff. Location is not user friendly, cars and rides are a must. The pros, great rooms and spacious ones, great food and room service, and brilliant breakfast... Read more
from Besozzo, Italy
Submitted on 01-10-2016
Excellent. The room, the service, and most certainly the breakfast. The staff is helpful and friendly. The room is very comfortable, the double bed is very good too. I like the fact that the window can actually be opened (which automatically shuts down the airco). The pool area on the roof is nice, but the hotel is directly on the flightpath to the airport and the planes come over quite low. The pool area is a bit limited in size so it may get full easily. The spa is good, but the 'cold' par... Read more
from London, United Kingdom
Submitted on 01-10-2016
Charming reception staff and welcoming concierge greeted us. Within moments of arriving in our room, the housekeeper brought us complimentary chocolates. The room is quiet and spacious; ensuite bathroom is well appointed. Large comfortable bed with good quality pillows and cotton sheets. Indoor and outdoor swimming pools and a spa for those staying for longer than a stop-over en route back home. Just make sure that you get the price with and without breakfast: our room price went down by 130 eur... Read more
from Mahboula, Kuwait
Submitted on 01-10-2016
Excellent staff, service, food, swimming pool Very good rooms and room services WiFi is excellent with very good Internet speed Amazing city and excellent shopping outlet.. I recommend it for everyone
from Lisbon, Portugal
Submitted on 03-10-2016
The room was great...lots of space, modern clean, confortable. The outdoor swimming pool it's amazing, with a great view, but too crowded. The breakfast was great also. The staff its welcoming. Amoreiras shopping center right across the street.. A bit away from the metro - just uber it:)
from Brixton
Submitted on 03-10-2016
We stayed at the EPIC SANA for a friends weekend away. The hotel was in a good location and very easy to get to the different parts of Lisbon and to explore. The hotel was very modern and new and was very well furnished. The pool area was very cool and great for a drink watching the sun go down. However it did get very busy in the day and meant that you had to be up early to get a spot, something that we weren't very good at! It did also have an indoor pool, sauna and steam room which was never ... Read more
from Winchester, United Kingdom
Submitted on 07-10-2016
We have family in Lisbon and booked this hotel as a treat when we visited them. Sheer indulgence! The size of the room, the leisure facilities and the level of service in all ares of the hotel - everything was perfect. All the staff were friendly and efficient and the hotel has a good atmosphere. No 5 star stuffiness!! The breakfast is truly wonderful and allow yourself time to indulge in the vast selection of fresh produce available. Will definitely be returning for another treat (and breakfa... Read more
from
Submitted on 08-10-2016
Although we only stayed one night here, and arrived in the early hours of the morning, we were very satisfied with this hotel. The room was modern and well furnisheh. Breakfast was fine.. would recommend this hotel!!
from
Submitted on 10-10-2016
Having to spend a long weekend here for a Business conference I was pleased that the bedrooms were above 'just functional' ! The bedroom was spacious , with fantastic bathroom/shower . Fresh bottled water supplied every day and a nice large comfortable bed. My only complaint on the room was that the technology for opening and closing blinds & curtains , and lighting kept having a mind of its own so being awoken in the middle of the night by all the curtains / blinds opening and lights coming on... Read more
from Bethlehem
Submitted on 11-10-2016
At first we weren't happy about the fact that the hotel is not so close to the city center since our baby was with us but it ended up that we have chosen and exceptional place to stay in during our vacation in Lisbon. The hotel rooms are spacious even though they added a baby crib, still the room so comfortable to move. The rooms are so clean, the staff is so helpful and they really offered lots of advice on how to reach touristic places in Lisbon. Not to forget their breakfast, i have been to... Read more
from Edinburgh, United Kingdom
Submitted on 13-10-2016
My husband and I were at a conference in this hotel and were very impressed by the overall experience we had. The room was really a joy with a great glass shower from which you could look out into the room. The toilet was in a separate compartment. The mirror above the desk transformed itself into a TV with lots of other features. The hotel has a great rooftop pool and bar, with a great view over Lisbon. It also has a spa with a second pool in the hotel. The buffet meals that we had in the h... Read more
from London, United Kingdom
Submitted on 16-10-2016
I took my mother for a weekend away s a treat. Breakfast was great and pool and views are lovely. Rooms were average, towels weren't replaced,remote wasn't working, dirt on carpets - v slow to resolve issues and I found the staff not overly friendly or keen to help when asking for suggestions. Out of the centre, can walk but my mothers a bit older so ended up taking a lot of taxis. Good business hotel over night but we were disappointed.
from Milan, Italy
Submitted on 18-10-2016
I came for a conference and the hotel is well located in terms of distance from the airport and from the center. It is also close to other hotels of same level. Service is good and price performance also. The view unfortunately is not good (on one side the street and on the other an old ugly building) but of course a high floor helps.
from Brasilia, DF
Submitted on 22-10-2016
I'm really satisfied with this hotel, everything was really nice, the staff is amazing and really well prepared. They speak at least 4 languages, so since you speak portuguese, English, Spanish or Frensh you're ok. The location is also really good, with close malls and pharmacy also. They have a Spa inside and it's really good to that days when we tired. My room was really clean and the breakfast is amazing.
from
Submitted on 23-10-2016
was on a business trip to Lisbon, I lived in Epic Sana hotel in which they gave me free upgrade with a room in the 10th floor with river view, this hotel is very similar to the 5 stars hotels of Dubai with fully Automated and relaxing room , the service is super, the food is excellent and the staff are very friendly and caring, the only thing was that the bath room needs some small maintenance but the rest is perfect.
from Cheltenham, United Kingdom
Submitted on 23-10-2016
We stayed at the Epic Sana for 5 nights which included my girlfriends birthday. I had already been at the hotel the weekend before with work so asked for a room upgrade or something special for her arrival. The staff were so friendly and helpful and couldn't do enough for us. Throughout the stay they were recommending things for us to do in Lisbon and had lots of information about opening times, events and how to get to the locations. Before she arrived we were moved to a room on the 4th floor ... Read more
from Den Bosch, The Netherlands
Submitted on 26-10-2016
I spended a whole weekend at this hotel. It was fabulous. Beautifull rooms & the food was delicious.The rooftop pool was amazing, an amazing vew. Its near to almost everything. We had a blast. We are planning to go back again. Thank you epic sana!
from Chicago area
Submitted on 27-10-2016
I wish that I could give this hotel 4.5 stars, because that's where it really sits in the hotel universe. The upsides are the spacious and well-equipped rooms, the epic (SWIDT? ;-) rooftop pool and bar, the very well-equipped breakfast service and the exceptionally friendly, accommodating staff, who deserve a full five stars, IMO. Our rooms were on the 10th floor, and offered very nice views of the city and river, which was great. The downsides are the location, which is not that close to s... Read more
from Amman, Jordan
Submitted on 28-10-2016
The hotel is in prime location , very close almost to everything. It has an elegant modern design is every spot. But the service quality, food and cleanness are very poor. it takes ages to respond to phone calls, very limited choices for breakfast apart from the fresh fruits, no toast or toaster, no omelet station and coffee and tea come cold and poor quality. The buffet for the lunch for me was the worst quality food at 5 stars hotel. Hotel is very dirty, the white marble right, at the entranc... Read more
from Oslo, Norway
Submitted on 01-11-2016
Hotel Epic Sana offers you a great stay in Lisbon. And let´s talk about the most important thing first. The rooftop terrace with the pool is such a fabulous asset. I stayed for 10 hours just recovering from loads of work. From here you´ve got a fantastic view overseeing Lisbon and Rio Tajo. The staff is professional and looks after you in a subtle way. The hotel opened in 2013, and offers you a treat when it comes to quality, level of the rooms, restaurants and service. The location is great, ... Read more
from
Submitted on 03-11-2016
we are checking out tomorrow and I needed to leave a review before I left. this hotel is an exceptional value. The room is gorgeous and sate of the art. The TV screen is projected onto a glass screen, the audio comes from speakers over the bed. The bathroom has the most luxurious showerhead and amenities. Every night we get chocolates and water delivered to our room. The staff is exceptionally well trained. They speak many languages are show just the right amount of courtesy and friendliness. Th... Read more
from Limavady, United Kingdom
Submitted on 05-11-2016
Just returned from brilliant stay at Epic Sana. Arrived at 10 am, expecting to leave our luggage and wait but our room was ready and we were upgraded to premium room on 9th floor! Weather was beautiful for late October/ early November. We availed of the roof top swimming pool to sunbathe and swim during the first two days. Everything about this hotel exudes class. Our room was excellent and had all amenities, including state-of-the-art wall tv, a super shower, luxuriant toiletries and water a... Read more
from kontich
Submitted on 11-11-2016
I went to this hotel for a business trip. The hotel and the rooms are quite nice, very modern with a design touch. When you enter the room, the curtains open automatically which is a nice feature. The TV is integrated in the wall which is quite nice as well. However, the reason I am not giving 5 stars was the service at the reception. When I arrived, the check-in procedure took ages... Finally they told me their machine to make the keys for the room was broke, and I had to wait a bit in the lobb... Read more
from Bawtry, United Kingdom
Submitted on 13-11-2016
Arrived on Saturday afternoon for a 5 day stay. Friendly dooormen offering immediate assistance. Effiecient and easy check in. Request for a high room with a view easily dealt with. Well appointed room with very comfortable bed. Windows that actually open is a bonus. Not sure on the full size wall tv tho, slightly in your face! Bar staff also very pleanst and friendly.
from London
Submitted on 13-11-2016
The excellent service, cleanliness and attention to detail. From the moment of arrival, you relax and know it will be a good stay. Good rooms. Tip ask for a room on a higher level floor and facing the sea. Beautiful bed linen, Aromatherapy Associates toilettries, wicked Hansgrohe shower. The night service, turn down, the treat:) high tech rooms, very spacious. Beautiful roof pool. Excellent breakfast catering for all diets. Enjoyed all the bread and detox juice. Scale Bar on the ground floor was... Read more
from
Submitted on 13-11-2016
From the time that we pulled into the hotel, the stack went above and beyond. the property itself it beautiful with modern luxuries and clean lines. We were upgraded to a suite, which was huge and gorgeous, and decided to stay in for dinner at the restaurant near the bar. The food was perfect and again the service was outstanding. We will be making this our goto hotel when we travel to Europe again next year.
from Bedfordshire, United Kingdom
Submitted on 16-11-2016
Hotel is amazing, the staff are so friendly and couldn't have been more helpful. The rooftop pool was just the place to unwind after a day sightseeing. The breakfast was the best I have ever seen, so much choice and everything freshly made. Even had a honeycomb ,my husband would have been in his element. The hotel is situated centrally and is within walking distance of shops and bus terminus for tour buses. It deserves the 5 stars it has. Could not fault it and the chocolates and water every eve... Read more
from Maidstone, United Kingdom
Submitted on 18-11-2016
Stayed on various business trips over the past two years. Rooms are superbly appointed and very quiet. Breakfast is the most comprehensive I have seen in many years of European business travel. Rooftop pool and bar make this such an amazing experience and great location to relax and take some sun! Reception team are always very polite...
from Zurich, Switzerland
Submitted on 21-11-2016
I stayed in this hotel for a business trip - the room was great, lots of space, clean and really comfortable. The staff was always very friendly and courteous. Great pool on the rooftop, also I??ve hardly ever had such a great breakfast in a hotel ?? choice and quality was amazing.
from
Submitted on 27-11-2016
The EPIC SANA LISBOA Hotel is truely the perfect hotel for your stay in Lisbon, if you like to have a luxerious-, clean- and afforable hotel! The rooftop pool gives you a magnificent view of Lisbon and the breakfast is amazing! The room has a TV that is build-in a mirror (how awesome is that). The location of the hotel is perfect, not too far from the airport and the city center. With the taxi from the hotel to the airport is just ?11,- and walking to the city center is just 15-20 minutes. S... Read more
from Sines, Portugal
Submitted on 27-11-2016
It´s a new and modern hotel. With large clean rooms and a very good service. It´s a good HQ to explore the city. The beautiful and iconic Lisbon downtown (Baixa de Lisboa) is a 30/35 minute walk along Avenida da Liberdade. The nearest metro station is Marques de Pombal (10 min walking, Blue and Yellow lines). You can find a taxi at the hotel door very easily. This hotel offers complimentary Wi-Fi.
from Basingstoke
Submitted on 28-11-2016
Was a Birthday and Anniversary surprise and treat from my husband. What struck me first about the Hotel is that as soon as your enter the foyer, it's full of light, very clean with minimalist décor and lots of fresh flowers. The staff is warm and welcoming and always willing to help. We were on the 10th Floor with a view of the river. The room was spacious, large and airy. The breakfast is an amazing spread and one is spoilt for choice. Me and my husband had massages in the hotel Spa and it was... Read more
from Miami, Florida
Submitted on 28-11-2016
This is a fine hotel, from the decor to the service, it is by far one of my best stays. I stayed at Epic Sana for about 8 days, it was a super relaxing trip. Be sure to check out the rooftop pool and the luxurious spa. I have no complaints! I'd definitely return.
from Kristiansand, Norway
Submitted on 03-12-2016
Together with friends I spent 4 nights in Epic Sana hotel. Its a really good place to stay. Everything you expect to find in a 5 stars hotel are there. The rooms are good, the breakfast very good and the spa and pool area excellent. But the most important detail is the staff. Every single worker in the hotel is so friendly and dedicated to their job, they are almost amazing! From the first step on the ground outside the hotel they welcommed us in a warm and friendly way. The staff gave us the f... Read more
from Chicago, Illinois
Submitted on 05-12-2016
Epic Sana is a super comfortable hotel with rooms and public spaces that are full of light. There is an excellent gym as well as a dry and wet sauna. The breakfast has a great quality and variety and the service is impeccable. The breakfast waiters remember your name and what you ordered the previous day.
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