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Novotel Krakow City West

Krakow, Poland (KRK)

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Based on 884 reviews
Room & Rates
Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 queen bed
323 sq feet (30 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Sofa bed, laptop-compatible safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 double beds
323 sq feet (30 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 single beds
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed

1 king bed
323 sq feet (30 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Bathrobes, free toiletries, and a hair dryer
Practical - Laptop-compatible safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Novotel Krakow City West
Armii Krajowej 11, Krakow, Poland 30-150

Rooms
Make yourself at home in one of the 305 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an indoor pool and a sauna. Additional features include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 44 per person (approximately)
  • Self parking fee: PLN 40 per night
  • Pet fee: PLN 40 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: PLN 100 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Casino
  • Dry Cleaning Service
  • Elevator / Lift
  • Game Room
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 884 reviews
from Dulles, Virginia
Submitted on 17-05-2016
Our family of 4 stayed here for 2 nights. We chose the property because we intended to have a rental car and there was ample parking available at this hotel. We ended up not having a rental car so being that far away from town meant we had to rely on taxis and/or the twice daily free shuttle from the hotel to the city center. Pros: Price is reasonable. (But if you don't have a car, once you add in the price you are paying for taxis in and out of the city then you likely won't save any money.) ... Read more
from Staffordshire, United Kingdom
Submitted on 18-05-2016
Good Hotel, would advise to ask if there are any conferences in the hotel during your stay. Can get a bit crowded. Food of a good standard, need to take taxis to view sites as its a little of beat. Swimming pool quite small, sauna of a average size
from Athens, Greece
Submitted on 20-05-2016
This high quality hotel is quiet and located just off a busy avenue. It is not within walking distance to the centre and there is nothing around it, like a bar or a restaurant. They offer a shuttle bus service twice daily, though. The hotel itself is clean, elegantly decorated and their staff is always polite, available and ready to help. They also have a parking paid by the hour at a rather high price. Due to its position, all rooms offer unobstructed view to the surrounding area. At their prem... Read more
from Hertfordshire
Submitted on 23-05-2016
This Hotel is located a little way from the city centre (30 min walk) although as taxi‚??s were plentiful and a good price this wasn‚??t an issue, there is also a shuttle service in operation. The Reception, Bar and Restaurant area are open plan, spacious and bright. The swimming pool was a bonus. Our Room was on the 8th floor overlooking the front and car park, very bright, well equipped and again spacious as was the bathroom which had an excellent shower. The only fault here would be that t... Read more
from Radstock, United Kingdom
Submitted on 23-05-2016
This hotel was an easy trip on the bus from the airport. The bus stop was at the side of the hotel, and is also the same bus stop to go into town. The receptionists spoke good english - a couple of them looked at us suspiciously but others were very friendly. Breakfast is standard though replenished quickly when empty. It was also nice to have a large window of time so that if we got up late, it was still available. When I booked this hotel, I didn't realise that the shuttle bus only ran twice ... Read more
from Atlanta, Georgia
Submitted on 04-06-2016
Stayed one night in May and was most impressed with the room and great breakfast. Love the coffee machines for your own lattes or cappicinos . Staff very friendly! The inside of the hotel is much more impressive than the outside....and that's what counts!
from Porvoo, Finland
Submitted on 05-06-2016
Staff performance was excellent! The standard rooms need a update but a upgrade is worth every cent. Breakfast is Ok, nothing special?! Be prepared to use a lot of taxis during your stay, tyhey are cheap and easy to get.
from Anglo Russian
Submitted on 08-06-2016
...for money at this hotel. Okay, it's not central to the city, but public transport is very cheap, and the hotel also runs a free shuttle to the centre twice a day. They even supply bikes on free hire, if you fancy cycling the two or three miles to the central area, mostly off road. We walked it in about 45 minutes. The hotel is easily reached on the 208 bus directly from the airport. Our flights care of easyJet: excellent as usual. The stop is Przybyszewskiego (the one after Armii Krajowej, ... Read more
from Tadworth, United Kingdom
Submitted on 15-06-2016
This hotel is very good value for money. Rooms very clean and comfortable beds. Staff here could not do enough for you .....nothing was too much trouble for them. This hotel is just outside of the city centre but There was a shuttle bus into town or cab was approx £4 Would definitely stay a here again.
from London, United Kingdom
Submitted on 19-06-2016
You get what you pay for with this hotel. It was very clean, the rooms a decent size and the bed very comfortable. For that reason it served the exact purpose we needed it for. The hotel was located a bit out of town but Uber operates in Krakow which made it very easy to get around. Word of warning - the hotel doesn't appear correctly on GPS so make sure your driver knows where he/she is going!
from Dublin, Ireland
Submitted on 21-06-2016
I spent 2 nights recently in Krakow. Although the hotel was clean and the staff extremely professional and friendly, the location is not ideal. We had to take taxi's to go out. There is a shuttle bus but the times are very limiting.
from Sao Paulo, SP
Submitted on 27-06-2016
Me and my mother stayed at Novotel Krakow City Center last may and it couldn't have been better. Our room was very spacious and clean, the same goes to our bathroom. Our beds were super comfy and really helped us rest after long days touring around. Breakfast had a great variety and all of them were delicious, kudos for the croissants and jams. If you want to try their restaurant at night, do so. Best thing I ate there was the warm apple pie, really, I could eat that for days. If I ever go back ... Read more
from
Submitted on 27-06-2016
This hotel is about 15 - 20 minutes from the main centre of Krakow - however it is really easy to reach by either bus 5zloty or Taxi roughly 27 zloty. This hotel has the comfiest beds i have ever slept in with bi-fold pillows (trust me they are works of genius for sleeping). There is a pool (Which i didn't know about so don't forget your swimwear!), the second best feature is the breakfast - get there early as there are masses of choice and the decor throughout is modern and bright. On another n... Read more
from
Submitted on 28-06-2016
Wonderful short break in a lovely hotel. All the staff were exceptionally friendly and spoke brilliant English. There was a large selection available for breakfast and there was even a vegetarian option on the bar menu (unusual for Krakow!). Would highly recommend this hotel.
from New Delhi
Submitted on 30-06-2016
We stayed here for two days. After a trip to Auschwitz, it was a relief to find a comfortable bed to sleep on. We were so tired that we didn't wake up getting nightmares! The hotel is quite professional and the breakfast was splendid.
from Copenhagen, Denmark
Submitted on 02-07-2016
Staying at + 25 business class hotels a year makes it difficult to be impressed - but Novotel Krakow City West provides the best value for money among most hotels i have stayed at. The staff is friendly and accomodates most requirements. Room was great travelling as a family of 4, and from 10th floor the view was great. The inside of the hotel is modern and well maintained, can't say the same for the exterior. Breakfast was great and my kids loved it. Will stay again when we visit Krakow.
from Cusano Milanino, Italy
Submitted on 03-07-2016
The hotel is a nice place in Cracovia. It is from few minutes from the center city but with the taxi (less expensive) can arrive early. The room was very cleaned and the welcome fruit in that was very appreciated by me. But are very very good the professional people at the reception. Let's I say to you: BRAVI BRAVI.
from Teteghem, France
Submitted on 04-07-2016
i stayed already many times in this hotel and each time the quality is top. the hotel is well organised and everybody is very helpfull. the really bring the hotel on a top level. hotel is very well located with a big parking. easy to reach.rooms are clean and complete. internet is going very good.
from Opole, Poland
Submitted on 09-07-2016
We enjoyed our stay in Kraków. The hotel was a comfortable walking distance to the centrum. However public transport is also easily accessed on the main road from the hotel. Very pleasant stay. Would recommend this hotel.
from
Submitted on 10-07-2016
Everything was lovely and the staff were so friendly and the food was really nice. The staff were happy to help with any concerns and the rooms were very clean and nice to stay in. Once we knew the buses to get there it was really easy and close to the main square! Would strongly recommend:)
from Manchester, United Kingdom
Submitted on 17-07-2016
The hotel was lovely, clean, modern and the staff were very helpful and friendly. Its around a 45min walk from the main square or 10-15 mins in a taxi, the issue with this is no taxi drivers have ever heard of it. We had to rely on Uber to get us around. The food was ok but its expensived compared to places in the city and the price of alcohol was 4 times the price of the city.
from
Submitted on 22-07-2016
I stayed at this hotel in June 2016. This being the second time of staying at this hotel. My wife and spent 5 nights on a room only basis. I have to say the room was very clean and comfortable. The bathroom was large fully tiled with a shower. The room had a King sized bed which was very comfortable. Throughout are stay the room was kept very clean.The staff at the hotel were friendly and helpful. The hotel with elegant interior. Stylist bar and area for children. A nice bar area and restaurant.... Read more
from Winsford, United Kingdom
Submitted on 24-07-2016
We stayed here on a Leger coach holiday and found it to be of good quality serving good food & drinks. Although our package did NOT include an evening meal we ate in the hotel cafe restaurant on our first night and took up the hotel offer of a 40 Zloty buffet meal option and found it good value and well worth the money. There was soup plus a good choice of mails with fruit/cake options for dessert. Drink prices were also reasonable. Breakfast was OK but the breakfast room is pretty small so can ... Read more
from Torino
Submitted on 28-07-2016
I need a hotel not so far to the airport.. This hotel is in Krakow, at 15 minutes by car from the airport. The rooms are very comfortable and clean. A good wine bar, but I test the restorant. The quality is very good! Just a consideration: the parking is not cheaper.. 10‚?¨ for to park a night..
from
Submitted on 31-07-2016
A bus ride from Old Town - clean and staff exceedingly friendly. Especially appreciate Katarzyna and Magdelena's assistance with transportation. Food is excellent Would highly recommend this hotel. It is clean and comfortable. Very happy.
from Warsaw, Poland
Submitted on 01-08-2016
good place to chill out yourself. In the hotel, fitness club, swimming pool and sauna are availalbe till about 22:00. Nothing could be found by the hotel but a orlen petrol station, hence better buy all what you need in advance before arriving hotel.
from Warsaw, Poland
Submitted on 07-08-2016
Nice hotel with good food and helpful stuff. Room had comfortable place for work with dual internet access - cable and wifi, big shower and separate toilet. There was also small but usefull swimming pool wih sauna - best way to rest after hard day at work.
from Prague, Czech Republic
Submitted on 10-08-2016
Excellent 2 night stay in early August 2016, highly recommended with dedicated and professional staff that provide customer care & service with 'can do' attitude. Traveled across in the early morning from an overnight train, made to feel welcomed by the main reception upon arrival, allowing for an efficient check-in to my room, which was much appreciated
from Brighouse, United Kingdom
Submitted on 11-08-2016
We recently came back from Novotel Krakow City West and have to say we were delighted with our whole experience from checking in to checking out. This is a lovely hotel with big rooms, luxurious beds and a customer service ethos which is second to none. The pool itself is spotlessly clean, congratulations to the staff and cleaners looking after that area. The hotel food is excellent and very good value for the quality of food presented. If I had one very slight quibble it was probably the price ... Read more
from South Florida, Florida
Submitted on 12-08-2016
The staff and the service was excellent - very accommodating and professional. They were always were ready to answer your questions with a warm smile. No matter what I needed, big or small, they were always gracious and friendly.
from Tielt, Belgi√ę
Submitted on 13-08-2016
The hotel is an ideal stop over if you are traveling in east Europe by car. Also for business people I can really recommend this hotel. The english of the reception staff was quite poor but they are very friendly. The breakfast buffet is quite large and good value for money.
from Huntingdon, United Kingdom
Submitted on 14-08-2016
We were more than satisfied with our accommodation at this hotel. The restaurant was fine for breakfast, limited menu for dinner. Lunch menu was very good and would strongly recommend the club sandwich. Room was clean, comfortable with good storage. Only complaint is that aircon was poor, and the weather very hot. It is a good ten to fifteen minute uphill walk into the city, which may be a struggle for some. Would not hesitate to recommend
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