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Holiday Inn Krakow City Centre

Krakow, Poland (KRK)

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Based on 1282 reviews
Room & Rates

Executive Studio One King Bed Non Somking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Non-Smoking.

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Executive One King Bed Smoking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Smoking.

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Business One King Bed Non-Smoking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Non-Smoking.

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Executive One King Bed Non-Smoking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Non-Smoking.

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Two Single Beds Non-Smoking

  • Two Single Beds
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Non-Smoking.

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Two Single Beds Smoking

  • Two Single Beds
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Smoking.

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  • One King Bed
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Non-Smoking.

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One Queen Bed Non-Smoking

  • One Queen Bed
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Non-Smoking.

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One Queen Bed Smoking

  • One Queen Bed
Complimentary wired Internet access keeps you connected, and the LCD television offers premium TV channels. Request an in-room massage. A minibar is provided. The private bathroom has a hair dryer, a phone, and a scale. Conveniences include complimentary bottled water, a safe, and a desk. This room is Smoking.

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Holiday Inn Krakow City Centre
Wielopole 4, Krakow, Poland 31-072

Hotel Features.
Holiday Inn Krakow City Centre's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 5-star property has a business center and offers small meeting rooms, secretarial services, and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This Krakow property has 2 meeting rooms. Guest parking is available for a surcharge. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

154 air-conditioned guestrooms at Holiday Inn Krakow City Centre feature minibars and complimentary bottled water. Bathrooms feature scales and hair dryers. Wired high-speed Internet access is complimentary. In addition to desks and safes, guestrooms offer multi-line phones with voice mail. LCD televisions have premium satellite channels and pay movies. Housekeeping is offered daily and guests may request in-room massages.

Notifications and Fees:

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: PLN 1.60 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: PLN 70 per night
  • Airport shuttle fee: PLN 90 per vehicle (one way)
  • Pet fee: PLN 60 per pet
  • Buffet breakfast fee: PLN 60 per person (approximately)
  • Rollaway bed fee: PLN 160 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 1282 reviews
from Eastbourne, United Kingdom
Submitted on 17-05-2016
Nice hotel near the main square easy to walk everywhere from the hotel.The facilities are good and the hotel is clean ,the staff are very friendly and the service was of a high standard.I would recommend this hotel and I would use it agian
from Dubai, United Arab Emirates
Submitted on 19-05-2016
My previous review disappeared somehow while I was typing and did not upload correctly. So here goes again. I stayed there Monday 28 March to Wednesday 30th March. Prior to my visit I called the hotel and spoke to the Duty Manager, who proceeded to provide me with all the advice and assistance I needed to make my stay perfect and ease all my concerns. The only small criticism is the limited and costly parking at the hotel, other than that it's all 5 stars. There is plenty of on street parking.... Read more
from Hong Kong, China
Submitted on 22-05-2016
Location is great, 6 minutes to main market square and 12 minutes from the castle, walking distance to many sight seeing places in Kraków. Lots of restaurants in the area as well. However, service was so so, the tone of staff was quite 'cold' its a matter of procedure and without much of a human touch. If you would simply like a comfortable room with great location, it would be a good choice.
from Scarborough, United Kingdom
Submitted on 23-05-2016
Nice hotel in an excellent location. In the old town, within walking distance to many attractions and lots of restaurants, cafes etc near by. The room was very nice and comfortable. No complaints at all. It's in an old castle, but it doesn't really look like it. Free wifi in the hotel.
from Chennai (Madras), India
Submitted on 25-05-2016
What is excellent about the hotel is its location. The housekeeping staff are very efficient. The breakfast is good and service satisfactory. Less said about the front desk staff the better. They were rude and took forever for any service. In the room the beds are nice and firm. Level of cleanliness was good. However be warned that locating your room in the hotel can be quite a task. It is nothing short of a maze. Also there are some rooms with no windows. Ensure you check what you are getti... Read more
from Bracknell, United Kingdom
Submitted on 04-06-2016
Great choice of hotel and had an unexpected upgrade to an executive suite for being an IHG loyalty member, thank you very much. Gluten free breakfast option is limited, but can get by with fruit and yogurt.
from Dallas, Texas
Submitted on 05-06-2016
My wife and I spent one night in the Holiday Inn. It is a modern, clean and quiet hotel just 10 minutes walk from the main square. It also has absolutely no charm (it felt like an airport hotel) and the staff was consistently unfriendly and unhelpful (although on the surface professional) at every contact, from check in, to asking the doorman for directions, to check out. The night we were there a minor fire broke out somewhere in the hotel and it had to be evacuated at around 11:30 PM night.... Read more
Submitted on 06-06-2016
A few minutes walk from the Old Town with restaurants, cafes & sightseeing within easy reach. I visited with my 14 year old teenage son & the Old Town was within moaning distance for him. Hotel looks like recently modernised/extended? Our twin bedroom was well appointed with great ensure & good furnishing. I stay in a lot of Holiday Inns & this is definitely one of the best I have stayed in. Only small downside is a bit corporate/business oriented so one could feel that it lacks any Polish/Kra... Read more
from Lehi, Utah, USA
Submitted on 07-06-2016
We used IHG points and found the property a little below average even for a Europe hotel. The staff were friendly and very accommodating, however, the room was small and breakfast is not included. Rooms felt old and parking is extremely limited. About 10 spots and then you are off to find a place on the street. The best part is you are across the street from the town square and the location was perfect and we enjoyed our two days here. If we had to do it again, I would probably book this a... Read more
from Berkshire
Submitted on 07-06-2016
Booked the Holiday Inn in Kraków for a weekend away to visit Auswitz. Arriving late at night, the hotel staff were very friendly and accommodating. We even got a room upgrade which was very welcome. The room was exceptionally clean with dressing gowns and a big comfy bed. We welcomed the dressing gowns especially on the Saturday night as we had to leave the property due to a fire evacuation. Thankfully the weather was warm whilst standing outside the property in dressing gowns and flip flops! F... Read more
Submitted on 08-06-2016
We booked three nights using IHG points while in Poland. We were not disappointed. Staff are very efficient but not overly friendly. On check in there were no upgrade rooms available for the first night but they advised they would move us for the remaining two nights. We were happy with that as we were using points to pay. Our first room was large but a little dated, but it was clean and bright and pleasant enough. It was my husbands birthday and when we returned from a walk we had wine, fr... Read more
from Dublin, Ireland
Submitted on 11-06-2016
Ideally situated close to the square where you can find lovely restaurants, shops and churches etc, very friendly staff in hotel but very much lacking in proper Management. Allocated a room on arrival which was not suitable for a couple. No wardrobe or drawer space for clothes and badly needed to be decorated. We complained the next day and were moved to a very comfortable room. Breakfast facilities in Hotel were chaotic and lacked Management supervision and guidance. Staff were eager and help... Read more
from Tel Aviv, Israel
Submitted on 15-06-2016
hotel is located in walking distance to old city and this is the only good thing I have to write about it. no bellboy at entrance to assist with luggage, no phone reception in some areas in the hotel, in my room (number 62) there were no big towels, no robe (I looked everywhere), walls are thin and I could hear the television of my neighbours and not only that....... television channels in many languages but only two in English. breakfast nice in size but after tasting the food, did not want any... Read more
from Boca Raton, Florida
Submitted on 20-06-2016
We stayed for three nights in one of their historic front street facing larger rooms. The room had enough space and high ceilings but the furniture was tired, the bathroom very tired, and it was very difficult to hag clothes in the wardrobe. The restaurant for breakfast in the basement was nauseating to say the least. On the positive side the staff is nice and they try their best to help. The location of the hotel is excellent. The market square is around the corner and there are several good r... Read more
from Nortre Califonkneeonee
Submitted on 27-06-2016
The gripe first. We had a balcony and they left music on all night. It sounded like a call to the faithful until it was figured out around 4AM when they played some soft rock. We got a apology (supposed to be turned off at 10PM and a nice fruit basket the next day but needed sleep more instead. If you can avoid the buffet in the dungeon do so, one of the worst of our stay. Bus tourist locusts appear at 7AM and devour the very average bill of fare in moments. Poached egg had to be returned twice.... Read more
from Auckland Region, New Zealand
Submitted on 27-06-2016
Spent 2 nights at this hotel as part of a tour group who had been pre-checked in. In consequence, check-in was very simple. Baggage handling was efficient. It is about a 10 mins easy and level walk to the main square in Krakow. The allocated room was large, light and airy with a similar bathroom. Both were spotlessly clean and well appointed. But, o dear! that bed ...... very, very hard and must have been the model used to give rise to the statement "between a rock and a hard place". ... Read more
Submitted on 28-06-2016
Enjoyed our stay at the Holiday Inn very much. Very clean and spacious room with mini bar available. Bed extremely comfortable. Slept like a top. Hotel food was excellent, with room service, if requested. Packed lunch also available. Hotel staff very helpful and friendly. Sightseeing tours can be arranged, with pick up at hotel. All in all an excellent hotel. Would definitely go back.
Submitted on 29-06-2016
That is a great holiday inn property much better than its counterparts in North America. It was actually up to the standard of crown plaza brand. The location was excellent. 5 minutes by walking to the main square of Krakow old town and 10 minutes to the main train station. The interior decoration was very tasteful and elegant. The room was very spacious and well-appointed. My room was equipped with floor-to-ceiling windows, printer and intelligent TV. The only minus was no swimming pool. The ba... Read more
from Tel Aviv, Israel
Submitted on 29-06-2016
The hotel is great and offer the best location in the city. it is minutes from the Market square, and in a walking distance from the Palace and the famous Jewish Quarter. The main train station is 10 minutes away.Lobby is pleasant to stay and relax and the room was excellent, large,light and airy with a modern and clean bathroom.Breakfasts were generous and varied and catered for most tests.Dinners were also great. More important, the hotel staff under the leadership of the general manager Mr ... Read more
from Bratislava, Slovakia
Submitted on 03-07-2016
hotel is good but for sure not 5 star the deluxe room was great. The staff was on reception was great but thats all in lobby bar the waitress was bad. The breakfast was too expensive for what you get for that kind of money. The old part was maybe 3star they should sell it lowcost. but really great location that was only thing 5 star. Also don`t park at the hotel is posible to find place on next street for half.
from Prague, Czech Republic
Submitted on 04-07-2016
This was my husband's and my first visit to Krakow and we chose my favourite Holiday Inn to spend four nights here. The check in went well. The staff were very friendly and as a Gold card member I was offered points or drink. I chose the points this time. I was also given an upgrade which is always a bonus. The lobby was large and spacious. There was a bar on one side and big, comfortable looking sofas on the other side. The reception desk was large with at least two members of staff at all time... Read more
from London, United Kingdom
Submitted on 04-07-2016
Lovely hotel, perfectly located for Old Town and Jewish Quarter. Staff and facilities all excellent and breakfast, although not included in our booking, was well worth the 68 Zylote paid each day as an addition. Rooms were large and very well presented, reception staff spoke good English and very helpful. Can't fault in any way, would recommend staying here to have a wonderful start to your stay in Krakow.
from Lichfield, United Kingdom
Submitted on 05-07-2016
Stunning hotel! Lovely spacious room in after central location. Staff were all very friendly, we had an annex type bedroom which was very big and modern! Right in the heart of Kraków Would definitely return here! Everywhere was very clean and modern
from Malmö
Submitted on 08-07-2016
I chose this hotel as it was well situated to both the Old Town and Kazimierz and since I am a member of their generous loyalty programme. Check-in was very efficient with professional and service-minded staff. The room was excellent, comfortable beds and easy to regulate temperature. And sound-proofed from the neighbour's. The bed was a bit hard, but that was not a big issue for me and I was given thinner pillows when I asked for them. The business center was quite noisy, which is the only ne... Read more
Submitted on 10-07-2016
The front of house staff are professional and friendly. The building is quite new and in an excellent location. The rooms are clean and well maintained. The only thing that lets them down is their breakfasts. They charge 68pln for a breakfast and it is not even worth 6pln . The bacon, sausages and eggs appeared to have been cooked days ago. The bread is also stale. The cheeses are clearly past their best. the juices are definitely not fresh. No cold milk is available. So save your money and e... Read more
from Portland, Oregon
Submitted on 11-07-2016
Our 4-night stay in this hotel was close to perfection in virtually all aspects: 1) an exceptionally courteous and professional staff (front desk, parking valet, housekeeping) who promptly accommodated all our requests; 2) a spacious, modern, clean, and comfy room with extra firm mattresses and down comforters; 3) located at a 5-10-min walking distance to major Krakow's attractions, including Main Square and Wawel Royal Castle; and 4) a tasty late-night dinner served by a friendly and profession... Read more
from Purmerend, The Netherlands
Submitted on 15-07-2016
During the check-in I was greeted as an IHG Rewards Club member. Thus I received an upgrade to a Deluxe room. Another benefit of this loyalty program was a Dutch morning newspaper every day and access to the separate breakfast room for members. My spacious, clean and comfortable room was located in the newer part of the hotel with a view on the entrance of the hotel. The bathroom was very clean and had a modern look. Breakfast was good, fried eggs were served on request. I had a tasteful lunch a... Read more
from Stockport, United Kingdom
Submitted on 15-07-2016
My wife and I stayed there 11th - 13th July inc in 2016. Recently (?) refurbished, modern and friendly staff. Really excellent location. Great buffet breakfast. Would have given 5 star rating except that one of the two lifts was not in use and we never tried the the restaurant food as we ate in the Old Town. If / when we return we'll plan to stay there again.
Submitted on 16-07-2016
Stayed only one night but found everything good. Fully recognized as a platinum member. Was able to check in even at 8am and upgraded to a deluxe room. The room is big, new, and clean. Curtain worked perfect and with a comfortable bed, we were able to have a good sleep. The staff were very friendly and made efforts to make our anniversary more memorable. After a day out , we came back and found a nice basket of fruits and chocolates and a bottle of wine. Would stay again if visiting Kraków in ... Read more
from Southern Indiana
Submitted on 19-07-2016
I was with a large group touring Auschwitz and other various Holocaust related sites. The group booked the hotel, so I cannot speak to the rates. The room was recently refurbished and modern. Location was perfect. For me a 5 minute walk to the Old Market Square. Lots of restaurants within walking distance. I picked up bottled water in a small grocery a block or two away. The hotel is right behind the main post office for mailing postcards. Wi-Fi was good, but I'm not sure if there is a n... Read more
from Le Touquet ?? Paris-Plage, France
Submitted on 20-07-2016
Business trip in Krakow. Very nice executive suite with all modern and new confort. The room and the key was ready upon arrival. Vey quick check inn and check out. Nice reception staff. Very well located between old market square and Kazimierz district.
from Grosse Pointe, Michigan
Submitted on 25-07-2016
This hotel is well located only a few blocks for the Old Town Square. It's clean and the rooms are comfortable, although quite small. The beds are really comfortable. Breakfast is in the lower level and not as good as other hotels we've stayed at in Poland. If you want to immerse yourself in Polish culture, this is not the place for you as it caters to the American tourist.
from Uk
Submitted on 26-07-2016
Short break and spent 3 nights at this hotel. Perfect location short walk to main square, restaurants and bars etc. Hotel is well maintained and has all the necessary facities. Staff pleasant and very helpful.
from West Warren, Massachusetts
Submitted on 28-07-2016
This is a very nice hotel that has a lot to offer in terms of cleanliness and size of the rooms. The hotel staff is very nice and willing to help with directions or questions. The breakfast selection is extensive and good. You can even buy amber at a reasonable cost in the hotel lobby. My gripes with this hotel are that upon arriving in my room, connecting to the wi-fi was extremely difficult. Also, when I turned on the water, it was completely rust colored. I don't know if it is on the hotel's ... Read more
from Gurgaon, India
Submitted on 28-07-2016
Holiday Inn is just like any other hotel they had the usual stuff so much that you would not be able to remember anything specific about this hotel. In fact there would be better places to stay in, for the same or a lesser price. Just an average place with a hiked price.
from Tel Aviv, Israel
Submitted on 30-07-2016
Great hotel - with an excellent location right in the heart of the city. The room was the biggest ever with coffee machine and lots of space. We enjoyed the rich breakfast and the wonderful staff whom were very kind and willing to help at any request. We came with a baby girl and here it was the first time she was offered toys at breakfast and she could play nicely in a quiet corner in the breakfast hall (so we can watch her but eat quietly). The food in the lobby was also very good!
Submitted on 03-08-2016
Stayed here with my girlfriend in February for a city break, perfect location as a short 5 minute walk into krakow centre, hotel itself had all the facilties needed and was upgraded to an executive sweat on arrival and everything you need for a perfect breakfast
from Munich, Germany
Submitted on 04-08-2016
I don't really know if there is anything positive about this hotel. First, the parking was extremely small having only 10 places (I was told due to refurbish). I was unpacking my car and I see a hotel employee outside the hotel, stupid me, hoping to get some help from him with the baggage. When he saw me opening the trunk he ran away back to the hotel. I asked the at the lobby for a late check out (I am a IHG gold member). Very unfriendly receptionist agreed, but only until 14:00. I acknowledg... Read more
from Glasgow, United Kingdom
Submitted on 04-08-2016
Visited Krakow for the first time at the start of the year and was very impressed with the Holiday Inn I stayed in. The hotel is extremely central and the staff are very helpful. The hotel is about a 5 minute walk from the beautiful main square where there are an abundance of great bars and restaurants. I have to be honest in saying, I had not anticipated that this hotel would be particularly 'luxurious' as it is part of the well known budget hotel chain. However, I was very wrong to think this.... Read more
from Melbourne, Australia
Submitted on 07-08-2016
This is a five star hotel (unusual for Holiday Inns) with all the mod cons you would expect in a chain. First and foremost, book a room in the new wing, as the older rooms looked a bit tired. Rooms were large, new and clean. Bathroom was spacious. Free WiFi. Friendly staff. Great bar downstairs where the barman helped us try different Polish vodkas. Great location - 5 min walk to the main square, also not far from Kazimierz (Jewish Quarter). What more could you ask for? Only negative is that b... Read more
from Manchester England
Submitted on 11-08-2016
This is a typical Holiday Inn and I say that deliberately. Nice but not exceptional and distinctly overpriced. Our experience of the staff was hit and miss. Some friendly and efficient others less so. Our room was very good but with an unspectacular view. It contained everything you would want, was well appointed and provided plenty of little extras. The street it's on isn't particularly attractive but it's only a five minute walk to the main square. Very limited parking. The bar and lobby bis... Read more
from Memphis, TN
Submitted on 12-08-2016
This hotel has been open in Krakow ever since I started coming for work (2005) so I've stayed here several times. This time I stayed at the beginning and end of my trip (so twice) so I'll just make both reviews here. The first time I stayed for 4 nights. The second just 1 night. Both times I was upgraded to the new section of the hotel (unfortunately I haven't viewed the older section to know if it's been updated) as an IHG Rewards Gold member. The rooms both seemed nearly new. Very plush ... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 13-08-2016
My wife and I stayed for one night only. Staff were very polite and professional. We had quite a long walk to our room around many corners due to the hotels being connected to a few buildings. Our room was very clean and comfortable. It was very quiet and we had a good nights sleep. The hotel is in a good location in the town. We drove there and had no problem getting there with help of sat-nav.
from Bristol, United Kingdom
Submitted on 13-08-2016
The hotel was located on the outskirts of the old town and 15-20 minutes walk to Kraków train station. I have booked a room with my IHG reward club points and on check in they have offered me a free upgrade to a superior room which made me feel special and recognised as an Elite member. The room was specious, modern and had comfortable beds. I was amazed to see USB plugs in the walls and did not had to worry about adaptors. I cannot comment on breakfast as didn't used this facility but, we had... Read more
Submitted on 13-08-2016
I've given it 5 out of 5 as I have no complaints but this really isn't a 5 star hotel. It's a lovely hotel in the heart of Krakow. (Less than a four minute walk to the centre) It's modern and clean and is certainly a very good 4 star hotel which is ideal for business, conferences and for one or two night stays. All the staff were professional and courteous. That's all I can say really. Good staff, very clean, very efficient, modern but it's not really a 'five star' hotel that you might expect ... Read more
from aberdeen
Submitted on 14-08-2016
This is a great hotel and value for money located a 5minute walk from the old town. We got a great deal and as a member of holiday inn programme we received an upgrade on our room. The room was huge, well furnished and clean. Highly recommend this hotel for your stay in Kraków.
from Niagara-on-the-Lake, Ontario
Submitted on 04-09-2016
Things started out great when we were upgraded to a studio (being a IHG member). It was spacious and well appointed with bright windows over looking the quiet street. It's only a short walk to the Main Market Square with it's hustle and bustle of tourists. A bit longer walk takes your in the other direction to Wawel Castle. There are many nice restaurants and coffee shops in the neighbourhood. Staff were helpful and pleasant and all spoke English well. Limited parking is available in t... Read more
Submitted on 04-09-2016
I had high expectations with this hotel given the high ratings but my personal experience isn't lovely at all. The room was old and drab, the bed is not king size at all, the bedspread showing bulges that looks very unappealing. The keycard slot does not switch on the power thus a technician had to fix it when I complained. It was terrible to find your room not at all welcoming. Totally disappointed I had to checkout same day and literally begged another hotel to take me in. I was charged 1 full... Read more
from Plymouth, United Kingdom
Submitted on 07-09-2016
Recently stayed at the holiday Inn Kraków, the hotel is absolutely beautiful, with great facilities for both business travellers and holiday makers. Upon arrival I was upgraded free of charge to a studio room - wow now that was impressive! The staff are very helpful, which made the stay very enjoyable. The location can be a little difficult to find via the sat Nav, but we got there in the end and it is very close to the centre of the city. Great hotel - will stay again !
Submitted on 08-09-2016
The major selling point of this hotel is the location. With a 2 minute walk, you are in the Kraków old town, so all the major tourist attractions there are easily within walking reach. Whilst the lobby and restaurants are very modern, the rooms are maybe looking slightly tired (I was upgraded to an executive room). Nevertheless, the room was clean and had everything I needed. The complimentary wifi was also fast. I personally wouldn't say the hotel is 5*, perhaps a 4*, but could easily be with ... Read more
from Shrewsbury, United Kingdom
Submitted on 08-09-2016
We were a part of 8. The hotel is located with 5 minutes walk of the main square - it is modern in design and has a pleasant decor. Disabled rooms on ground floor are available, rooms were large and clean. The bed was good with free wifi and air con. The hotel arranges tours and wheelchairs on request. All round very comfortable and clean hotel ideally located - we recommend this hotel.
Submitted on 12-09-2016
In August myself and my partner stayed here whilst attending a conference in the hotel. As a member of the chain we were upgraded to an executive room. The rooms are very nice with all the mod cons you would expect in a hotel of this kind. The staff are extremely helpful. The conference centre has a separate lift from the room floors. The location is very good if you are a tourist although I do think the hotel is a little overpriced. It is easily within walking distance of the castle and the old... Read more
from barton upon humber
Submitted on 12-09-2016
We've just returned from Krakow and stayed in this hotel, everything was spotless, nothing was too much trouble for the staff, whatever you needed they supplied. The hotel is very central only a few minutes walk from the Rynek but so quiet at night, we'd thoroughly recommend to anyone travelling to Krakow
from Miami, Florida
Submitted on 12-09-2016
Kraków is an amazing beautiful city, but unfortunately deprived of high level hotels. But Holiday Inn is there to deliver what one would expect: a decent room, a decent bed, and consistent service. Great value and extremely well located. You can walk to most of the relevant tourist sites from the hotel. I would not, however, recommend the breakfast buffet. It is rather blasé and served in the underground restaurant, a rather claustrophobic experience.
from Coventry
Submitted on 13-09-2016
Recently returned from a fantastic four night trip to Krakow with my teenage daughter. Must say the superior room we stayed in was superb - comfortable beds, great bathroom and good size. Dropped unlucky with the sterling exchange rate drop before we arrived so cost an additional £100. Didn't eat dinner at the hotel - too many other high class/low value restaurants to choose from. However breakfast each morning was plentiful with lots of variety (both hot and cold). Service pleasant and ef... Read more
from Greater London, United Kingdom
Submitted on 14-09-2016
Just returned from a three night stay at this great, beautifully decorated, well equipped, air conditioned and friendly hotel. Located a five minute walk from the Old Town Square in cultural Kraków, this wonderful place to stay offers nothing less than the best of every professional, attentive and efficient service one could wish for. The high standard, hygiene and cleanliness throughout the building leaves nothing to be desired and the 'happy to help you' attitude from every level of manage... Read more
from Bengaluru (Bangalore), India
Submitted on 15-09-2016
location is very good and convenient for business traveler as well as for a family. Rooms are very specious and clean. Reception and hotel staff are very helpful. Lot of variety in breakfast -health way to start your day !
from Melbourne
Submitted on 16-09-2016
Very clean rooms, was difficult trying to find your rooms each night as the building has many elevators and accesses. My room was in the new building and was quiet and I was able to sleep soundly. Didn't have a view as my room looked straight out to another building, my colleague's room faced a brick wall which she hated. Average stay, nothing memorable, service was not overly friendly. Overall clean, well priced hotel in a fantastic location in Krakow.
from england
Submitted on 16-09-2016
Came for a 3 night stay from Friday to Monday. We were upgraded to an executive room as we are IHG members and also it was our silver wedding. The room was fantastic, huge and luxurious. The bed was a super king and very comfortable, one of the best we have ever slept in apart from our own ! We were left a card, fresh fruit and wine to welcome us, a lovely touch, thank you. The hotel is immaculate throughout and housekeeping was excellent. The location could not be better, only a 5 minute walk ... Read more
from Ontario, Canada
Submitted on 22-09-2016
Krakow Holiday Inn Clean, modern great location Great spot a five six minute walk to the central square. Easy and safe to find your way back after supper. Close to a lot of restaurants, a mini mart like store and the market place. Clean modern good breakfast buffet. Our room on the third floor overlooked a courtyard. Beds, pillows comfortable. A huge walk in shower in the big bathroom. Lovely tile work on the walls and floor. The one strange thing which was a little odd and confusing as there ... Read more
from Minneapolis, Minnesota
Submitted on 24-09-2016
The hotel is half block from the base of Old Town...walk another 2 blocks to the center of the Old Town for an amazing time. The Holiday Inn staff were extremely helpful, and are the 5-star hotel in quality in knowledge, attentiveness to detail, and proficiency with English. The rooms are clean and roomy. We arrived late [10 pm] and ate in the bar/smaller cafe and the BLTs were tops...very large and a good value. I'd stay here again.
from Colorado
Submitted on 24-09-2016
How wonderful to be able to walk to the main square in just a few minutes! Krakow is a magical city and I loved being able to walk from the hotel to the square in the evening, feeling safe even late at night. The breakfast buffet was expensive but had lots of choices. The layout of the hallways was odd and there were different elevators going to the lobby and various conference areas, so I often got turned around. There is a good bank with an ATM right across the street which was convenient. ... Read more
from Granada Hills, CA
Submitted on 26-09-2016
The best part of the hotel is its location. Krakow old town and the main square are in less than 5 minute walk. The rooms are nice with new furniture (We were upgraded to executive room). I didn't expect such a nice hotel with Holiday Inn brand - I wouldn't give it quite 5* stars 4*+ definitely September 2016, traveled as a couple
from Bexleyheath
Submitted on 28-09-2016
We booked the holiday inn as it was a name we knew. Cannot fault the location, it's perfect for the old town and the bars and restaurants. However.... At around £150 per night it is seriously overpriced for a Krakow hotel, the cost of the hotel does not reflect the cost of everything else. The breakfast is really expensive at 64PLN (£14-£15)when you can get a full English breakfast or a lovely polish breakfast in the square for 10-15 PLN (£2-£3) It seems the hotel prices are what you'd ... Read more
from Playa del Carmen, Mexico
Submitted on 29-09-2016
Great location to the old city. You can walk to the main square. The room is large and the bed is very comfortable. The front desk personnel were very helpful in confirming our tours and rearranging some things for us. The food and beverage director, Grzegorz Ziebinski, was most accommodating. We are Canadian and were missing a drink of Canadian rye. He brought in a bottle of Canadian club for us. Way beyond what one would expect. A very memorable and positive experience. I would highly recomme... Read more
from Peterborough, United Kingdom
Submitted on 01-10-2016
Stayed here for three night whilst on a short break to krakow. Helpful pleasant staff and good facilities. Breakfast was good, but we didn't eat in the hotel restaurant for our evening meal, so can't comment on the evening menu. We paid to use the executive lounge which was a nice relaxing environment with good quality drinks and food in the evenings The hotel arranged our trip to the salt mines which was good value and worthwhile. There is a safe place to leave luggage if you want to make the m... Read more
from Wroclaw, Poland
Submitted on 02-10-2016
The central location makes it a perfect choice for staying. Sadly, it is not as shiny as it seems. Our room was nice nad clean, even though one of the mattresses was visibly stained. We deeply valued the possibility of making tea/caffe in the room. Sadly, the bathroom spoiled the positive evperience. It was dark, with a small shower unit and the water temperatur? was difficult to adjust ?? especially in the evening. What is more, the towels seemed gray, which was unlikely to be a part of the ... Read more
from Tarragona, Spain
Submitted on 04-10-2016
Very nice exterior, comfortable lobby and entrance. The rooms are normal. The hotel is clean. The gym is small but perfectly suitable for a business trip. Nice meeting room facilities. The location is fantastic.
from Prague, Czech Republic
Submitted on 04-10-2016
We were there for 3 nights and were upgraded to an executive room. The hotel is in the perfect location. Located a few minute walk from the Old Town. Room very nice, modern, clean and quiet-very important (we were there with our 4 months old baby girl) Very good breakfast buffet, big selection. Staff are helpful! Thank you!
from Dorking, United Kingdom
Submitted on 10-10-2016
As a Platinum Marriott Member - with a Lifetime card - I have travelled worldwide staying at some of the highest rated hotels and resorts. I stayed at the fabulous then Holiday Inn Wielopole City Centre Krakow, Poland's Royal City, when the extension build was being begun. Two years of illness delayed me from travelling until now when I stayed at the rebuilt, extended glorious Hotel.. The superb location, not far from the Cloh Hall centre and the Cathedral (housing the WWII hidden 15th century... Read more
from West Chester, Pennsylvania
Submitted on 12-10-2016
Just spent three nights here for business. As far from a US Holiday Inn as you could find. This is definitely 4 stars. Beautiful room and spotless. Lovely bathroom with all the amenities. Did have an executive suite but I think it would be the same in every room. Great service too.
from italy/belgium
Submitted on 12-10-2016
I stayed in the Holiday Inn Kraków City Centre for one night as part of a business trip to Poland. The hotel is close to the old city centre and at short walking distance to it. It is quite new and comfortable, with clean and spacious rooms and good breakfast. Staff is nice and helpful.
from Liverpool, United Kingdom
Submitted on 13-10-2016
I have been very lucky to visit many places both on business and on pleasure and it is only occasionally that a hotel belonging to a hotel group stands out from the crowd, this hotel is one of those. The hotel in its self is great, but the icing on the cake are the staff. At every stage of our visit they have been very attentive to our requirements and ensured that no stone was left unturned to make our stay as pleasurable as possible. Krakow is a great city made ever greater by this fine hotel.
from Rochester, mi
Submitted on 17-10-2016
Good quality western style hotel. Kind of a strange layout to the hotel. Was not easy to find my way around the ground floor or to find my room on an upper floor. But very clean and my room was near the back so very quiet. Nice common area and bar near reception. Excellent location. Very short walk to central square and market area.
from Southend-on-Sea, United Kingdom
Submitted on 18-10-2016
Booked through an agent on bed and breakfast wow great quality hotel amazing buffet breakfast staff professional and polite room was fantastic and solid marble walls and floor in ensuite Only five minutes to Krakow main Square, not lost my negotiating skills ??? Such fun bartering with all people, Jeanette bought an Bernstein cameo and coloured wine and liquor glasses at a good price, oh and real fur hat just in case we have a cold winter ???
from Newcastle
Submitted on 19-10-2016
Modern hotel in the heart of the city and walking distance to main square, Wawel castle etc. Staff very friendly and efficient, it is a good business hotel but we visited for leisure and really enjoyed our stay We stayed for four nights and had an executive room on the first floor, was very spacious bathroom was great, very comfortable bed, had all amenities need and black out curtains meant an amazing nights sleep. I didn't find this hotel expensive for the quality, location etc even the bre... Read more
from Gateshead, United Kingdom
Submitted on 01-11-2016
Long weekend break Friday - Monday 28/10/16 - 31/10/2016 flights on time hotel looked good but the heat in the room was awful air-con was working when we went for evening meal spoke to reception and somebody did try to fix problem they turned the heating down to lowest setting and the blower up to its highest setting. The next day after an awful nights sleep we again went to reception and 2 members of staff came and inspected the air-con but in hindsight they stood under the blower and it did fe... Read more
from Albuquerque, New Mexico
Submitted on 01-11-2016
I arrived late in the day and honestly was a bit embarrassed to be staying in a Holiday Inn while visiting Krakow. I had seen pics online but was so pleasantly surprised at the location, near a great city square and had requested a room in the original, years old part of the hotel. The front desk personnel were amazing and like most of the people I met, spoke fluent English. The location allowed me to go wandering around the area and enjoyed a great meal and several refreshing drinks at a huge p... Read more
from Chicago, Illinois
Submitted on 01-11-2016
Great locations, quick walk to main square. Not the nicest hotel I've stayed in, but it works if you are on a budget. Maybe a younger group that is more interested in exploring, not for someone looking for comfort. The room I stayed in was clean, but outdated. Nothing about the place really sticks out. I think I've stayed at nicer Holiday Inn's in the states.
from South Shields, United Kingdom
Submitted on 02-11-2016
Fantastic position about 5 min walk from square. Really nice hotel with friendly staff. Magic small breakfast place across the road so i wouldnt purchase breakfast from hotel as it is over priced. Nice little bar in there and the tour company's pick up from here as well.
from Isle of Wight, United Kingdom
Submitted on 03-11-2016
The Holiday Inn in Krakow stands just outside the Old City. Within minutes you can find yourself surrounded by the most famous sights of the city. The hotel offers everything you??d expect from an establishment in this chain. Rooms are clean and comfortable (though lamentably short of drawer space and dimly lit). The hotel offers a restaurant and bar serving a variety of Polish and International dishes. It??s pricy but that??s of minor importance when a chap far away from home can still find ... Read more
from Mannheim, Germany
Submitted on 05-11-2016
Staff was very friendly, location was very good, room was fine (though was freezing when I entered... not sure why the AC was blasting in September. Location was excellent -- just a few minutes to the man city square.
from Helsinki, Finland
Submitted on 07-11-2016
4 nights business trip. Hotel is located next to old town and not so far away from central railway station and Kazimierz restaurants. I like walking, this is optimal for me. I got nice and super quiet room on the ground floor. Breakfast with fresh orange juice and omelettes according your wishes. Next to reception there is nice amber shop (pictures).
from White Bear Lake, Minnesota
Submitted on 09-11-2016
Great staff, IHG member got free upgrade to King Executive room. Large room with great bathroom and high ceilings. Wonderful room to stay in. Very quiet, fruit plate on arrival. Located about 10 minute walk from train station. Could not have been better. 2 minute walk to Old Town. Will definitely stay here again.
from Bristol, United Kingdom
Submitted on 10-11-2016
Modern, smart hotel in a good central position close to the historic part of Krakow. Bar, 2 restaurants, business centre and small gym are available for customers. Very helpful professional staff. Nothing was too much trouble from the reception staff, restaurant staff to the technician who fixed our TV. We were upgraded to a deluxe room. Modern and clean with comfy beds. Good and warm bathroom. Pressure of water could have been better. Took ages to run a bath! Coffee making facility available. C... Read more
Submitted on 16-11-2016
This is the email I wrote to the General Manager of this hotel before checking out - Dear Mr Wircer, It was indeed a pleasure meeting you. Thank you for reaching out and taking the time to connect. I am impressed by your team ??and above all your leadership. This is the second time I am staying at your hotel ?? and it??s been very memorable on both occasions. I would like to share my compliments for the following colleagues of yours ?? Please do thank them from my side ?? Agnies... Read more
from Texas
Submitted on 17-11-2016
The hotel is located near city center and a variety of restaurants. The staff was very friendly and helpful, especially the bell boys (offered umbrellas on rainy days and secured taxis in the rain). I am an IHG member and had a nice spacious two bed room. Perfect and clean accommodations with updated large bathtub/shower combination and a heater/towel warmer (I love warm towels!). Breakfast was delicious with a wide variety of food selections, eggs to order, and the best hot chocolate! As an IHG... Read more
from Central Finland, Finland
Submitted on 20-11-2016
Perfect hotel near the main square. Nice, large and quiet rooms, friendly and helpful staff, really good breakfast, good restaurant, free wifi. We were upgraded to an executive room, and couldn't ask for a better experience. The location is as good as it gets. It is near the historic city center, the sights, great restaurants, cafes and shops - all within short walking distance. Highly recommended!
Submitted on 22-11-2016
Located very close to city centre. Excellent and friendly staff who can speak in English. Rooms are spacious. Good internet. Breakfast options are awesome. Good choice of toiletries. Well-known land mark for locals , if lost you can ask directions from anyone. One small request to management please keep a name display for breakfast. We are clear what is food and whether it's vegetarian or not. Even all non vegetarians won't take all meat. Pls indicate the same in English and Polish.
from Carlow, Ireland
Submitted on 22-11-2016
Just back from the beautiful city of krakow. Myself & my husband went to celebrate my birthday. We stayed in the holiday inn which was fantastic. The hotel upgraded us to the presidential suite as we were celebrating a special birthday. The staff in the hotel were so helpful & obliging. I would highly recommend this hotel.
Submitted on 22-11-2016
We stayed for 2 nights in October and were upgraded to executive room due to IHG perks. It was a lovely room, decor was nice and it was light and massive! Also very clean. The bathroom was nice too, however the, water pressure wasn't great which was a downside. The bar wasnt cheap but drinks were nice and staff friendly. We had room service one night and it was pretty bland and I wouldn't recommend the lasagne or the margherita. Overall though, it's a good hotel and we enjoyed our stay.
from belfast
Submitted on 23-11-2016
good central location and within walking distance of all attractions. Take the train in from the airport and a 5 min walk to this hotel. Good staff, clean tidy and relaxing, Good base for some of the local pubs
from Woodbury
Submitted on 24-11-2016
We spent three days at the Holiday Inn Central. We had three rooms, one room was upgraded to a larger room due to being a IHG member. All of the rooms looked to be newly and beautifully decorated. The staff was friendly and helpful. The location was great. We walked to the square and to the castle. The only advise I have is to arrive early to breakfast if you chose to eat at the hotel. The breakfast is high priced compared to local breakfast cafes. But, if you get there early you will have a bet... Read more
from Veldhoven, The Netherlands
Submitted on 27-11-2016
The Holiday Inn Krakow City Center is not only affordable, but is also located within an eight minute walk of Main Market Square and less than 15 minutes from the main train station. It is a hotel that has very clean rooms that are spacious (for European standards) and have a modern touch. It is quiet and allows for good, temp-controlled sleeping. It is affordable, especially with its prime location and offers cheap, high-speed internet in every room (the basic package is free). The only draw... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 28-11-2016
Enjoyed our stay Hotel was very clean Plenty of staff on hand to help and very friendly people Rooms were modern and clean , housekeeping every day to the room Great location for the centre of Kraków and near services
from Riyadh
Submitted on 30-11-2016
I stayed in this Hotel early 2016 , the location is perfect 10 minutes walk to Old Town and to most attractive places in Krakow. it is close to a big Mall and to the river as well. Rooms are nice , they have few smoking rooms as well.