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Hilton Garden Inn Krakow

Krakow, Poland (KRK)

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Based on 1346 reviews
Room & Rates

1 KING EVOLUTION JR SUITE

SEPARATE LIVING AREA-PULLOUT SOFA-REFRIG, ADJ.SLEEP SYSTEM BED-COMP HI SPEED
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1 KING BED EVOLUTION ROOM

ADJUST.SLEEP SYSTEM BED-CRISP WHITE DUVET, HI DEF.TV-COMP HI SPEED NET-REFRIG
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1 QUEEN BED EVOLUTION ROOM

ADJUST.SLEEP SYSTEM BED- PULL OUT SOFA DUVET, HI DEF.TV-COMP HI SPEED NET-REFRIG
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1 QUEEN ACCESS EVOLUTION

GRAB BAR IN BATH-HI DEFINITION TV-MP3 CLOCK, ADJUST.SLEEP SYSTEM BED-COMP HI SPEED NET
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2 TWIN BED EVOLUTION ROOM

ADJUST.SLEEP SYSTEM BED-CRISP WHITE DUVET, HI DEF.TV-COMP HI SPEED NET-REFRIG
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Hilton Garden Inn Krakow
Marii Konopnickiej 33, Krakow, NA Poland 30-302

Business guests will appreciate the complimentary 24-hour business center and the conference center, with 400 sqm of naturally lit meeting space and a large foyer with castle views. Keep fit in the complimentary Fitness Center or shop in Bonarka City Centre mall, visit the nearby Wieliczka Salt Mine or the Holocaust Museum in Auschwitz, or attend one of almost 3000 concerts and attractions held in the Philharmonic Hall, Slowacki Theatre and more unusual places, such as factories and open air parks. ***** Everything. Right where you need it. ģ*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1346 reviews
from Marco Island, Florida
Submitted on 19-05-2016
This Hilton was a true gem. The service was exceptional, great breakfast and a very quiet, clean room, all at a great value. We would highly recommend this location for a stay in Kraçow. Well worth it!
from Poland
Submitted on 22-05-2016
This is best hotel in Krakow , very comfortable and with good price. Great benefit of location, very close to krk attractions but far from main traffic routes which helps avoid standing in congestions.
from Bangalore, India
Submitted on 23-05-2016
Excellent hotel, nice view and great staff. Always helpful. The rooms are nice, neat. Fitness center is nice and has all basic equipment's needed for exercise. Food is nice, good breakfast spread. Overall nice place to stay.
from Leeds, United Kingdom
Submitted on 24-05-2016
Nice hotel with a great breakfast. Rooms are comfy clean and well equipped. It's abit of a walk into the centre and definitely a taxi journey to the market square - views from hotel are fabulous from one side. Try to t a room on the front of the building - from the back it only overlooks flats but from the front you can see the castle and sprawling city
from Durham, United Kingdom
Submitted on 25-05-2016
we stayed at the Hilton Garden Inn for a long weekend in May and the Hotel was in a great location, very helpful and friendly staff. The Hotel is about a 15min walk from the city center and the facilities are great and the buffet style breakfast excellent.
from
Submitted on 01-06-2016
This hotel is located steps away from the Krakow airport arrivals and departures. Literally it's right across the street. Not only is the Hotel convenient to the airport, but it's directly in front of the train station, which is only a few stops(approximately 15 minutes) from Krakow main train station. On a three night's stay, I was able to make easy day trips to Krakow city center and the old center. One of the days I took the train directly from the airport to the Wieliczka Salt Mines(high... Read more
from Krakow, Poland
Submitted on 02-06-2016
The hotel was 20 minutes walk into the main square. Close to all the main central attractions. The staff were friendly and amazing helpful. Breakfast was fabulous, with lots of choices. Nothing in the hotel was too much trouble.
from Henderson
Submitted on 02-06-2016
I had a wonderful stay at the Hilton Garden Inn in Krakow, Poland. The hotel was very clean and comfortable. The staff was extremely helpful, especially Elizabeth who worked the front desk. I highly recommend this hotel.
from London, United Kingdom
Submitted on 05-06-2016
This hotel is quite convenient for the airport & train station, otherwise it's fairly unremarkable, but staff are pleasant & room was clean & comfortable, so nothing to complain about. Next time I may try to stay more centrally in Krakow so exploring the city is easier.
from Milan, Italy
Submitted on 06-06-2016
This was my first trip to Poland and Kraków. Hilton Garden Inn was chosen as I'm an hhonors member. Hotel was clean , staff pleasant and helpful and got a good nights sleep. Bed very comfy. Would definitely return and stay at HGInn b
from Kuala Lumpur
Submitted on 19-06-2016
We were fortunate to have a junior suite in this hotel - spacious,and the amenities within the room were second to none. Free wifi in the room and pretty good speeds as well. The decor was very modern, fixtures all worked well; room service options were quite good. Location is a little away from the Old town area of Krakow (about 15 minutes walking at a leisurely pace) but we enjoyed the walks and the opportunity to visit many churches along the way as well as Wawel Castle. Taxis are another opt... Read more
from Sydney, Australia
Submitted on 20-06-2016
Great hotel the staff is very friendly and very helpful .. The breakfast buffet is A1 .. The dinner menu was just as good and the prices were reasonable .. And the hotel is close to the town and walking distance to other restaurants I recommend this hotel .. I enjoyed my stay
from Dusseldorf, Germany
Submitted on 22-06-2016
its a good hotel as known by hilton , very modern and comfortable with good amneties ! the gym and spa are well equipped ! the breakfast buffet is rich but not perfect ! its abit outside the city centre but reachable by cab or walking 30 min.
from
Submitted on 21-06-2016
I stayed in Krakow for 6 days during scientific conference. the hotel is very good, fairly close to the city center, service is perfect, good food, also bar is fine, nice atmosphere. Will be happy to come back again.
from Birmingham, United Kingdom
Submitted on 21-06-2016
Having seen this hotel advertised in a UK newspaper, we booked despite the apparent high room rate - £101 per night. Subsequent checks have confirmed that this is extremely overpriced in respect of facilities and location for a 4 day stay being 25min walk from the main square, not to mention that the adjacent main road meant that we had to keep the window closed - there are dozens better placed! Add to this, the fact that every morning the 'hot' food was at best lukewarm and the staff are eith... Read more
from Nottingham
Submitted on 27-06-2016
I have not long returned from a 4 day visit to Krakow and stayed in this charming hotel. A calm and quiet atmosphere pervades with staff who cannot do enough to help and always with a smile. Our room was spacious with comfortable beds and air conditioning and a bathroom with every facility you could need and clean towels daily. Room service is available 24hrs and arrives very promptly. The food available in the Restaurant is of a very high standard and the breakfasts are to die for for under ... Read more
from south yorkshire
Submitted on 27-06-2016
Went to krakow for the first time my partners father came from krakow after the war and my eldest son who is 23 wamted to go see where grandad came from since he had never returned there . We got a shock absolutely beautiful and amazing the old town square / cloth hall is . We stopped in the hilton garden which is about 20 mins walk into the old town or a short taxi ride away the staff could not do enough to help the breakfast was excellent with penty of choice there was a mini fridge you just b... Read more
from london, United Kingdom
Submitted on 27-06-2016
great location, opposite the river. about 15mins from airport by taxi, and about 12 mins walk to the castle or 20mins to the main square. the hotel is clean modern and the staff are very professional. Breakfast is not bad too.
from Lausanne, Switzerland
Submitted on 01-07-2016
This is a good hotel that is very good value for money. It is neither in the city centre nor on the outside of the city so doing anything requires a tram ride or a taxi fare. Fortunately the taxi fares are very cheap. The staff are excellent - friendly and professional. I would return to this hotel if my business was on the edge of the city.
from Ware
Submitted on 01-07-2016
There are two Hiltons' in Kraków - don't confuse them. One is directly opposite airport terminal and the one I stayed in, is near the centre of Kraków. The hotel is a great location, only a few minutes in a cab on a brisk walk. Staff were extremely helpful and accommodating. I stayed on a two nights - a Wednesday & Friday on business. On both occasions on the 7th (top) floor. 721 & 723. Rooms very modern and clean. All amenities including shower were powerful, bed very comfortable. Can't comme... Read more
from Sunnyvale, California
Submitted on 02-07-2016
Nice and clean hotel and rooms with friendly and helpful hotel staff. They helped me to locate an English speaking tour to Auschwitz and were quick to get me taxi cabs to the Old Town and the airport.
from Bristol, United Kingdom
Submitted on 03-07-2016
Comfortable room with a double bed. Excellent breakfast. Most of the reception staff really nice. Would've been better to be a little closer to the town centre however taxis very cheap. Very disappointed that they allowed very big groups of young adults/teenagers from Mexico and Not sure where. These groups were very noisy and unruly in the reception area and I was very glad that we were checking out that day having spent spent four very pleasant nights at this hotel.
from Budapest
Submitted on 04-07-2016
Pleasant hotel 10-15 minutes walk from city centre and many sights. Well-equipped comfortable rooms and professional staff. Breakfast service is best in class. I can also recommend this hotel for Krakow visits not only for business trips.
from Harrogate,North Yorkshire
Submitted on 04-07-2016
Reception staff extremely pleasant and helpful. Lovely spacious suite with great facilities. Great selection of hot and cold foods for breakfast About a fifteen to twenty minute walk in to krakow square, there is a tram stop nearby.
from Birmingham, United Kingdom
Submitted on 06-07-2016
We stayed at the Hilton Garden Inn, Kracow for a 3 night break. Having stayed at a lot of Hilton's we thought this one was great. Modern building, good sized bedrooms with excellent showers / bath. We didn't have a view of the river but that wasn't a problem. The breakfast was really good - no huge strawberries like some Hilton's, but nevertheless an excellent choice at the buffet and the option for your own freshly cooked choices if you wished. The staff were very helpful and friendly and made ... Read more
from Downpatrick, United Kingdom
Submitted on 07-07-2016
Lovely comfortable bed great shower lovely and spacious room stayed two nights because flight was cancelled staff were extremely helpful, food was very good with great selection at breakfast. would definitely stay here again
from Teddington, United Kingdom
Submitted on 07-07-2016
Visited for a long weekend with my son. The hotel was clean, functional, tidy and the breakfast had more choice than expected. What impressed the most was the friendliness and service-mindedness of the staff. Always happy to serve and help out and in general giving us the little extra feeling of being welcomed. I am a Hilton Grand Vacation premium member, so we got free wifi and breakfast. The hotel is a short walk to the city centre (Rynek abt 20 minutes), but enjoying breakfast on the barge... Read more
from Bristol UK
Submitted on 08-07-2016
We stayed here last weekend for three nights, visiting family in Krakow. The happiness started at the checkin desk, really friendly staff who couldn't do enough for us, and changed our room on request. The room itself was beautiful, super comfortable bed, and a great shower. The towels were proper bath sheets, and the complimentary toiletries were lovely, and we were given new ones each morning, whether or not we had used them all the previous day. We ate in the bar the first night, as our ... Read more
from Stateline, United States
Submitted on 08-07-2016
This hotel is nice and clean and a bit out of the way. You need to walk or take a cab to get to the main square or castle. Polish people and Euros may be accustomed to long 6 kilometer round trip walks, but most people are not expecting such a long walk. It takes about a half hour to get to the main square at a quick pace. There is nothing in the area around this hotel as far as food !
from London, United Kingdom
Submitted on 10-07-2016
If you don't mind a short walk (15 mins) to the Old Town centre then I would thoroughly recommend this hotel. Clean rooms, good food and friendly, helpful staff always make a hotel stay. There's a few interesting places to see near the hotel, not on the usual tourist route which will add a new dimension to a visit to Krakow.
from Blackpool
Submitted on 11-07-2016
This was one of trips I was not looking forward to because my wife is the history buff and this was not my cup of tea. But to my surprise it was great, the hotel was very high standard everything was perfect. Krakow is a very beautiful city and my god your money goes along way I was struggling to spend it all at the end eat and drink to your heart's content. On the history side Auschwitz camps however horrible the events where make you realise how truly precious life is once been never forgotten... Read more
from Mumbai (Bombay), India
Submitted on 12-07-2016
the hotel is at a distance abt 10 mins by tram to city centre n then a 5-7 min walk both ways from hotel to tram station n city centre to tram stop however excellent staff,great breakfast n self service laundry . good bar too.
from
Submitted on 17-07-2016
Arrived here in Poland for 2 nights. The hotel is very new, very clean and fully modern. Fridge, hair dryer, tv, free wifi, excellent bathroom (heating rack for your towels!!), safe in the room, spacious. The hotel is literally connected to the airport so it is very convenient to catch a flight out. It is also connected to the public transit (8 zloty per person each way) which is 15-20mins to the Krakow city centre. The restaurant downstairs is pretty expensive if youre travelling through Europe... Read more
from Bangalore, India
Submitted on 18-07-2016
Arrived here in Poland for 4 nights, the hotel is very very new, very clean and fully modern with all the amenities they have to offer. The staff was fantabulous and was ever helpful at every step and help that I would have asked for. It is a good 30 mins drive from the airport, 10 mins by tram to city center or if you like walking the main square is a good 20 mins by the river side and by the palace. Check in : The check in was butter smooth and although I reached late due to a delayed flight ... Read more
from Hungary
Submitted on 20-07-2016
Fairly standard Hilton hotel, comfortable clean, staff were friendly and helpful. The hotel is across the street from the river so it offers a nice view and you can get a side view of the old city from the right room. It is a short distance from the convention center which made it very convenient. It's about a 15 minute walk into the old city or you can take a tram. The walk is very nice. Wifi was ok, not great but it was usable.
from New York City, New York
Submitted on 20-07-2016
Hotel was fine, customer service was fine. My only complaint is that it's a lot farther from everything than advertised. It's a good 20 minutes into Old Town and the walk is basically via a sidewalk off a highway. It's a bit uncomfortable walking at night - I would not suggest this hotel unless you plan to uber everywhere.
from Copenhagen, Denmark
Submitted on 21-07-2016
Modern business hotel without atmosphere. Room & bathroom nice, well equipped, modern and functional. High storage capacity with shelves, drawers etc and plenty of electric sockets. Comfy beds. Breakfast wide selection, average quality. Lobby area displays art works by one of the receptionists with creative skills.
from Nottingham, United Kingdom
Submitted on 22-07-2016
Stayed here for 4 nights , it is a very clean , comfortable and well equipped hotel. Spotlessly clean and seems very new,staff helpful and polite. Had thought it was nearer to the old town but to be honest the walk takes about 20 mins into town, so not a problem for us. You do have to use the underpass which at night could be a problem as lone females might be nervous , though it is clean and well lit . Only issue for us was the noise from the road , if you have the window open at night it's v... Read more
from Ramat Gan, Israel
Submitted on 25-07-2016
Conveniently located very close to river, with plenty of parking and helpful staff. 5 minute walk from the river bank, 10 from the Wawel castle, 15 minutes form the Jewish quarter and 25 from the city square. Nice breakfast and small but high quality fitness center. Great view of the river and castle, and the rooms are spacious with fast Wi-Fi, clean with excellent beds.
from Middleburg, Florida
Submitted on 04-08-2016
I enjoyed my stay from the moment I entered the hotel. Friendly and accommodating staff made my stay and the of my entire group unforgettable experience. I would strongly recommend thus hotel to everyone. In addition has a great location and beautiful view of the Wawel Castle.
from Walnut Creek, California
Submitted on 06-08-2016
This is a clean, modern hotel in a great location within easy walking distance of Krakow‚??s Wawel castle and Jewish Quarter. Excellent on all counts! The English speaking and very helpful staff deserves special mention. They offered and provided us with a complete breakfast box when we were leaving for a tour before the Sunday buffet opened and also interfaced with our tour operator and taxi driver ‚?? really above and beyond service. Our room was reasonably large and well-appointed with a sta... Read more
from Krakow, Poland
Submitted on 16-08-2016
Comfortable accommodation. Excellent breakfast. Old Town cca.800m. Excellent room service. The rooms are comfortable, functional. A sz√°lloda j√≥ helyen van, a belv√°ros k√∂nnyen megk√∂zel√≠thetŇ?. A reggeli bŇ?s√©ges, finom. A szob√°k k√©nyelmesek.
from Bolton, United Kingdom
Submitted on 30-08-2016
Clean hotel, friendly and helpful staff. Would pick a room on the front due to to constant road noise. Bed very hard for us and pillows not nice to sleep on even used spare pillows and did not make any difference. Food lovely and slightly limited.
from Florence, SC, United States
Submitted on 31-08-2016
Hotel was very clean, very modern. Staff were great, freindly and helpful. They mostly all spoke good english. Facility was first class all the way, great beds, internat and showers! Also great location, we walked everywhere!
from Irvine, United States
Submitted on 31-08-2016
This hotel is well situated close to all the major sights in Kracow. Staff provided exceptional service in meeting all of our needs from dinner and cab reservations to arranging tours with reputable local vendors. The front desk staff are some of the best we have experienced anywhere, exceptionally attentive to and even anticipating our needs. I would highly recommend this hotel when visiting Kracow.
from Sheffield, United Kingdom
Submitted on 05-09-2016
Fantastic hotel near the river. Very well looked after by all hotel staff. 20 minutes walk into the centre but a pleasant walk nonetheless. Would definitely stay here again. Look out for receptionist Daniel's art work!
from Maryland
Submitted on 08-09-2016
My Mom and I stayed in Krakow for 6 nights, arriving on August 31st for vacation. The hotel was very clean, and the staff were very helpful and spoke English well. The breakfast was great too. The hotel is located across the street from the river. My mom is 70 and she and I walked to the city center every day and it took about 30 mins each way. We really enjoyed the walk and did not find it cumbersome. Hotel arranged for taxis when we needed it for dinners or to the airport. Id recommend ... Read more
from Merseyside
Submitted on 10-09-2016
We had an excellent city break in Kraków. Lots to see and do. Lovely city and excellent hotel. A bit of a walk from the main square though. If you are fit and enjoy walking then the distance is not a problem. About a 20 min walk from the main square.
from
Submitted on 12-09-2016
Whenever I stay in a Hilton there are a few extra perks for being a diamond member but this place was more than helpful to me and from what I could see every customer rocking about the place. Great knowledge of the area and super helpful in booking excursions at the reception. I'd definitely go back.
from Fort Worth
Submitted on 13-09-2016
Location: A little outside the city center. Getting from airport to hotel: Pre-arranged car took 30 mins cost 75 PLN. Check-In: Very fast. Acknowledged as Diamond and allocated a very nice top floor room. Elevators: Mostly fast. Room: 709. Smelled clean. Large. Not far from elevators. Solid high-end furnishings. Carpet floor. Desk: Medium size. Wood surface optical mouse friendly. Desk lamp. Two European style power sockets at desk height. Desk Chair: Very adjustable and comfort... Read more
from UK
Submitted on 14-09-2016
Great location, can walk to the centre of Krakow in 15mins but taxis are plentiful and cheap. Rooms are spacious and clean with an iron and board Lovely bathroom with a decent hairdryer Breakfast was very good, lots of choice with regards to hot food and a great little coffee machine Would definitely return, no complaints at all, thank you
from Milton Keynes, United Kingdom
Submitted on 15-09-2016
Very good weeklong business stay in Krakow at the Hilton. Good service, lovely room, fast internet, very very helpful staff. Breakfast can get chaotic and the "Egg Cook" often has a backlog. More choice would be good. But a minor point overall. Comfy bed also. No extractor fan in the bathrooms so you have to prop open the door when taking a shower to avoid condensation....
from Maidstone, United Kingdom
Submitted on 22-09-2016
Returned again to this Hotel having stayed 2 years ago. Once again we weren't disappointed. The staff are extremely pleasant & helpful, the rooms have everything you need including iron & ironing board, plenty of shampoo & body wash, hairdryer, mini fridge. The beds are very comfortable. Plenty of choice in the restaurant for both breakfast & dinner. Only about 10 / 15 minutes walk to the centre of Krakow although there were always plenty of taxis outside.
from London, United Kingdom
Submitted on 25-09-2016
Walked most places from and to the Hotel. If bikes had been available to hire I would have taken a bike to see more. Good location, quiet but accessible with nice views of the river. Staff very helpful in calling taxis etc. Good breakfast selection
from
Submitted on 26-09-2016
We were booked in the hilton by our 1st hotel as they had double booked our room so they paid for us to stay here ..the hotel itself is gorgeous but not much to do around it, tho only 15/20 min walk to main square.. we enjoyed our stay
from Manchester, United Kingdom
Submitted on 27-09-2016
Excellent hotel situated around 15 minutes walk from Wawel Castle (slow pace). Although the hotel is very close to a busy road the sound of traffic was not heard within the bedroom nor was any noise from adjoining rooms. The room itself was immaculately clean and of the typical Hilton standard. Staff were excellent and extremely helpful with both information about the city and assistance throughout the stay. Breakfast was good, although sometimes a little on the cold side, but the selection was ... Read more
from kildare
Submitted on 27-09-2016
Stayed here last weekend. Hotel is modern, clean and location is just 15 minutes walk from the main market square. Hotel were great at organising taxi pick ups and tours, especially Robert at reception who sorted out our tour to Auchwitz. Also Daniel was extremely helpful in rearranging our room allocation as there was a wedding on that weekend. Rooms are spacious, clean, bright and very comfortable. Definite hotel to book if you want a great weekend
from Ware, United Kingdom
Submitted on 06-10-2016
This is a little gem of a hotel, friendly staff, nice comfortable rooms and my favourite beds (even in the upper world of Hilton beds). Perfect for a short stay, its not in the city centre but is only a couple of mins by taxi which is very cheap. If you choose a room at the front you might get a bit of traffic noise (but you can see the castle) so I'd go for the back. Room service is ok and inexpensive. Breakfast is a nice offer not the largest but plenty to give everyone something decent. ... Read more
from London
Submitted on 06-10-2016
This is a really great hotel. The staff speak very good English and are very pleasant and helpful, with the exception of the restaurant at breakfast for some strange reason. Rooms are very well appointed and clean. Toiletries are Hilton standard PeterThomasRoth which are top notch and replenished daily. It's not quite as close to the main town as you may think, around a 30 minute walk at average speed, but buses and trams stop nearby so it's easy to get around. Another drawback are the total lac... Read more
from Krakow, Poland
Submitted on 07-10-2016
We have organized there our wedding reception and certainly do not regret it!! Food was very delicious and looked amazing. Service was profesional and very pro-active, ready to help with any request. In total we have used 5 rooms and all of our guests as well as we were extremely satisfied with our short stay at HGI Krakow. Rooms are modern, comfortable, very well equipped and what's the most important very clean. Front office (incl. reservation agent) was always ready to assist you. Amending yo... Read more
from Madrid, Spain
Submitted on 08-10-2016
This is a good hotel for business but not the beat if you are a tourist. The location is convenient if you want to go downtown in the evening or stay all day sightseeing but not as a hub in the city center. Rooms are very good, clean, spacious and comfortable. Staff is very friendly and breakfast is good
from Middlesbrough
Submitted on 09-10-2016
Great Hotel about a 20 / 25 minute walk into the main square. Spotlessly clean, good breakfast , frequented the Globe bar. Friendly and helpful staff. When ordering cocktails they are made by one person behind the bar so please have patience as you do wait a while but well worth it. Rooms clean and comfortable with nice touches such as face cloth, shower caps, body lotion and soap, water which is replenished daily. They also provided maps and booklets to help you get around. Free safety deposit ... Read more
from Nottingham
Submitted on 12-10-2016
Recently stayed a triple room, which was spotlessly clean, complimentary water was a nice touch. Stayed on the 6th floor, views of the castle, could not hear any noise from the road. The hotel organised our pick up from the airport which went very well, on arrival the reception staff were organised and helpful. The bar staff were very good,,and looked after us most evening either prior to going out, or for a night cap when we returned. The biscuits on reception during the afternoon is a lovel... Read more
from Ansbach, Germany
Submitted on 12-10-2016
Hilton Garden Inn Krakow is one of the best hotels I have ever stayed in Europe. The rooms were spacious for 3 people. It was an easy 15 min walk to the city center. The breakfast was excellent and tasty and had a wide selection of food. The staff was very friendly and helpful-everyone was polite and went out of their way to assist. Definitely would recommend this property.
from London
Submitted on 13-10-2016
Staff need to learn to speak English and be more helpful. Overall very poor experience. The adverts are dishonest - the hotel is very far from the square and castle and certainly not within walking distance. No pool or sauna and the restaurant is ridiculously expensive. The staff aren't very helpful and need to improve their communication skills
from Northern Ireland, United Kingdom
Submitted on 16-10-2016
I have stayed here a number of times, always booking a suite. The hotel has always been very clean, tidy and modern. The staff I have dealt with have at all times been very polite and able to speak english almost perfectly, which is good because my Polish is non-existent. The rooms are superb and always left spotless by housekeeping. I actually really enjoy staying here and plan to be back very soon. Theres plenty of parking available if you have brought a hire car and they have bar and restaura... Read more
from Bartlett, United States
Submitted on 21-10-2016
everything was excellent!!! great place to Stay!! staff very helpful and assisted with anything I needed. I have to give KUDOS to Daniel, Robert and Dominika!!!!! the restaurant and bar was excellent as well. Food was very good!
from Tabouk, Saudi Arabia
Submitted on 24-10-2016
The hotel location is only 10 minute from the centrum by car. The staff was amazing, welcoming, helpful, respectful and they did their best to their clients. The check-in/out was super fast with no hassle.
from Winchester, United Kingdom
Submitted on 24-10-2016
We chose this hotel for a 3 night stay based upon other Trip Advisor reviews and we were not disappointed. It may not suit some people who want easy access to the city centre attractions, restaurants etc but it was just perfect for us. We love walking and the distance to the city centre was about a 25 minute walk. In all we walked over 20 miles in our three days. The bus station is almost next door and tram services are a three minute walk away. The 252 Airport bus leaves from the same stop ne... Read more
from Aberdeen
Submitted on 24-10-2016
Had a great weekend here. Had 1 complaint, we couldn't get in to restaurant on last night, but got to eat in bar with same menu, food was lovely & staff handled it extremely well & manager even came to apologise & explain what went wrong, can't think they could do more. Rooms were a good size, breakfast was lovely, with a good choice. It is a bit of a walk to square, about 20 mins, but taxi is very cheap, trams & busses are right outside. Staff were very good, friendly & their English very good.... Read more
from London, United Kingdom
Submitted on 23-10-2016
I had the pleasure to stay at this hotel recently, a clean, well organised hotel with no major issues. There is a fitness centre which is perfectly acceptable but a little basic / small. (two treadmills etc.) It should do the majority of people at off-peak times.
from London, United Kingdom
Submitted on 24-10-2016
Stayed for a business trip, very satisfied with this hotel, rooms very clear and good facilities. Hotel is a reasonable walk from the centre of Krakow but it is doable. Highly recommend this hotel, very impressed
from
Submitted on 26-10-2016
The Hilton Garden Inn is very clean. There is an onsite laundry and restaurant. Bathroom has only a shower, no bathtub. Taxi is required to get to any shopping or restaurants of size. I recommend that you do not drive in Kraków. Parking is sketchy and the drivers tend to make up their own rules of the road. Kraków residents are not precisely friendly, but they are accepting and kind to Americans. Kraków has many beautiful cathedrals that, thankfully, survived WWII, that are worth a visit. Whi... Read more
from Perth, United Kingdom
Submitted on 26-10-2016
really nice hotel, spotlessly clean, comfortable bed and room. Managed to change room from no bath to a room with a bath with no problem at all, very helpful staff on duty. Reception staff very knowledgable of area and how to get around. Ate in restaurant a couple of times food very tasty and well presented, again staff very friendly and helpful.
from widnes
Submitted on 30-10-2016
Just visited Krakow and stayed here for the second time.The hotel is lovely warm clean and has fantastic staff.From the minute you arrive you are treated very well.The breakfast is wonderful so much choice.Rooms are spacious warm clean and a pleasure to stay in.Rates are fantastic and hotel is easy to get to and the square is a ten min tram ride away.Staying in Krakow then look no further than this hotel.Will certainly be staying here again .All 4 couples in our party loved it.
from Sitges, Catalonia, Spain
Submitted on 01-11-2016
I was only there for one night. The hotel is on a main road which was a bit noisy as I had a room facing that way. I need the window open as the room was fairly warm. I walked in to the main square with was a nice walk along the river before crossing over the bridge. The walk took about 20 minutes at a leisurely pace. The staff was extremely friendly and helpful and contributed to it being a good stay. My room was spaces and comfortable.
from Wollongong, Australia
Submitted on 03-11-2016
Stayed two nights at this Hotel. It is large and well set out with different dining areas and bar, with conference facilities. Is on main road, a little bit out of busy area of Krakow, however transport buses, taxi very cheap and cost effective. ONLY DRAW BACK IS NO ATM OR CASH CARD MACHINE IN HOTEL. (had to walk to neighbouring hotel for same) Breakfast excellent.
from Berkeley, California
Submitted on 04-11-2016
I had an wonderful stay at this Garden Inn!!! The staff were welcoming, friendly and knowledgeable. The rooms were well appointed, immaculate, and top shelf toiletries. The only reason I did not give it 5 stars is the location is: It may be 20 minutes to the Old Town, but that is to the edge. There is excellent public transportation into and around the city, but it is advertised as walking distance. Maybe on a warm sunny day - but in the cold and rain it is not a pleasure. I chose this hotel ... Read more
from Durham, United Kingdom
Submitted on 07-11-2016
Stayed late last year and it was one of the best breaks we have had we stayed four nights.the rooms are beautiful staff friendly and the food is unreal. The hotel is a 10 minute walk from the main square but the walk is beautiful with plenty to see on the way and along the river. Love it so much we are returning in February to stay for a week can't wait
from Kendal, United Kingdom
Submitted on 07-11-2016
Could not fault this hotel, staff excellent , food excellent, rooms excellent. 20 minute walk to market square but taxis were very cheap. Numerous places to eat at a very reasonable price, all the staff in the restaurants were very pleasant.
from aviemore, United Kingdom
Submitted on 08-11-2016
had a great stay in the hotel , although it is not in the center it is a lovely walk along the river and across the bridge One direction takes you to the jewish district and the other direction to shindlers museum and then towards the square
from Manchester, United Kingdom
Submitted on 11-11-2016
10 minute walk into town which we enjoyed as you get to walk past the river and castle and your out of the busy town if you want a quiet nights sleep. Food and accommodation top notch. Can't really fault it. Staff were excellent too.
from Helsinki, Finland
Submitted on 12-11-2016
Overall positive experience. The hotel is clean and service was good. Not tested pub or restaurant however would not expect other than good experience. I guess Hilton standards were implemented and followed rather good, however somehow did not ot a feeling like being in cousy, homey, relaxed environment but more direct, clean, a bit "presented" feeling. But as said, delivering straightforward service what such hotel is expected to do.
from Bratislava, Slovakia
Submitted on 12-11-2016
Hotel is perfect located. Mostly the service and everything around the customer care is fantastic. Rooms are very nice and the sleeping there is amazing. Hotel is 15 min from city center by walk. I recommend it
from Bristol U.K
Submitted on 15-11-2016
I went for a short city break to Krakow. The weather too cold and miserable. The Concentration Camps and Salt mine visits on a miserable days. Very little smiles at all. The Hotel stay made that up. Wonderful staff. Always happy to help. Rooms were clean and modern. Lydia on reception sorted some of my tours with ease. All in all. wonderful place to stay when in Krakow.
from Chester, United Kingdom
Submitted on 15-11-2016
From the moment we arrived until the moment we checked out, the service from ALL staff was excellent. They can't do enough for you!. Special thanks to Robert and Dominika on reception who were very helpful with our transfers and tram services into town. Hotel spotless, food in the restaurant was very good and reasonably priced for hotels of this calibre. Breakfast had everything you could want and more. Rooms very modern and again spotless with top notch toiletries refilled each day. Heating in ... Read more
from Sheffield, United Kingdom
Submitted on 15-11-2016
Excellent short break. Hotel is ideal. Excellent rooms, food and staff. Would stay again and no hesitation in recommending. Short walk to centre. ¬£20 taxi from airport. Very comfy bedsū??§ū??§. Free welcome drinks because we are Hilton Diamond members.
from Blackpool
Submitted on 16-11-2016
The Room was immaculate, couldn't fault it at all. Food and drink was lovely, a big cocktail menu which was fab, there was a wide spread for the breakfast. Staff was so helpful and friendly. Good location, short walk to most places. Would 100% use this hotel again.
from bedford
Submitted on 19-11-2016
Spotlessly clean room. Modern hotel. We requested a quiet room and that's exactly what we got. Within a stone's throw from historical Krakow. Staff very accommodating, especially the Front Office Manager Dominika.
from Rehoboth Beach, Delaware
Submitted on 20-11-2016
Beautiful hotel,immaculate rooms, attentive staff. Restaurant has a limited menu but the food is fine. Must leave restaurant tip in cash or management will take it, A little off the beaten path but cabs are very reasonable and easy to get.
from Egham, United Kingdom
Submitted on 23-11-2016
My wife and I decided to have a short break and decided to go to Krakow, after checking out hotels we settled on the Hilton Garden Inn we were not let down,the location was a short walk into the city center about 15 minutes and the staff were excellent.
from Lisburn, United Kingdom
Submitted on 25-11-2016
Was instantly made to feel at home on arrival and that was the case for the whole of our four days. Rooms spacious, quiet and really comfortable although a bath would have made it perfect. Breakfast was a treat. Position ideal with a short walk to the central market square and also the Jewish quarter. My suggested route to to the market square is: Left out of hotel and cross bridge over the river; follow the path on the edge of the river passing below the Castle on your right - pass the Dragon ... Read more
from Bengaluru, India
Submitted on 27-11-2016
Stayed here for just one night but this one is impressive. Right across the Airport terminal, this is one ease to reach place. It is connected to the city via train and costs just 8 Zloty to reach the city centre. The location is great and the interiors of the hotel are nice. The staff was courteous too. The view from the room was amazing. The morning has you looking over widespread fields with a dense fog cover (Room facing the railway line). The room was well shielded from the noise and was... Read more
from Riyadh
Submitted on 30-11-2016
Nice hotel , comfortable rooms , great staff . The location is not so good as it is 25 minutes walk to Old Town or to nearest shopping Mall. The food is excellent , variety of dishes for breakfast and lunch.
from
Submitted on 30-11-2016
Had a four night stay here in november for a city break to Krakow. What a fantastic hotel. The staff are so helpful, efficient and pleasant. We had a room on the 6th floor at the back so was lovely and quiet. Had food in the restaurant one night and it was lovely. It is about a 25 minute walk from the square but the walk was lovely and views beautiful. A taxi was only about £4 and plentiful. Would definitely stay here again and recommend the hotel.
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