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DoubleTree by Hilton Krakow Hotel & Convention Center

Krakow, Poland (KRK)

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Based on 294 reviews
Enjoy easy access to the city center, airport, railway station and the stunning Wieliczka Salt Mine with one of our complimentary shuttle services.
Room & Rates
KING GUEST ROOM - DoubleTree by Hilton Krakow Hotel & Convention Center - 1

KING GUEST ROOM

  • 1 King Bed
  • Free Wi-Fi
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Walk-In Shower
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KING EXECUTIVE ROOM WITH LOUNGE ACCESS - DoubleTree by Hilton Krakow Hotel & Convention Center - 2

KING EXECUTIVE ROOM WITH LOUNGE ACCESS

  • 1 King Bed
  • Lounge Access - Breakfast, Snacks and Drinks
  • Free Wi-Fi
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Walk-In Shower
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KING JUNIOR SUITE WITH LOUNGE ACCESS - DoubleTree by Hilton Krakow Hotel & Convention Center - 3

KING JUNIOR SUITE WITH LOUNGE ACCESS

  • 1 King Bed
  • Free Wi-Fi
  • Lounge Access - Breakfast, Snacks and Drinks
  • Living Area with Sofa
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Wet Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Walk-In Shower
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KING ACCESSIBLE ROOM - DoubleTree by Hilton Krakow Hotel & Convention Center - 4

KING ACCESSIBLE ROOM

  • 1 King Bed
  • Free Wi-Fi
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Roll-In Shower
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KING ONE BEDROOM SUITE WITH LOUNGE ACCESS - DoubleTree by Hilton Krakow Hotel & Convention Center - 5

KING ONE BEDROOM SUITE WITH LOUNGE ACCESS

  • 1 King Bed
  • Free Wi-Fi
  • Lounge Access - Breakfast, Snacks and Drinks
  • Separate Bedroom/Living Room
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Wet Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Walk-In Shower
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PRESIDENTIAL SUITE WITH LOUNGE ACCESS - DoubleTree by Hilton Krakow Hotel & Convention Center - 6

PRESIDENTIAL SUITE WITH LOUNGE ACCESS

  • 1 Bed
  • Free Wi-Fi
  • Lounge Access - Breakfast, Snacks and Drinks
  • Living Room w/Dining Table
  • Kitchen
  • Office Area
  • Walk-In Closet
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Wet Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Walk-In Shower
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TWIN GUEST ROOM - DoubleTree by Hilton Krakow Hotel & Convention Center - 7

TWIN GUEST ROOM

  • 2 Twin Beds
  • Free Wi-Fi
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Walk-In Shower
Hide room details
TWIN EXECUTIVE ROOM WITH LOUNGE ACCESS - DoubleTree by Hilton Krakow Hotel & Convention Center - 8

TWIN EXECUTIVE ROOM WITH LOUNGE ACCESS

  • 2 Twin Beds
  • Lounge Access - Breakfast, Snacks and Drinks
  • Free Wi-Fi
  • Free Bottled Water
  • 42-Inch Flat Screen HDTV
  • Mini-Fridge
  • Coffee/Tea Maker
  • Mini Bar
  • Work Desk w/Ergonomic Chair
  • 17-Inch Laptop-Size Safe
  • Walk-In Shower
Hide room details
DoubleTree by Hilton Krakow Hotel & Convention Center
ul. Dabska 5, Krakow, NA Poland 31-572

Explore the local culture in the Kazimierz district of the city, shop at the Krakowska Shopping Mall or marvel at the scenic views of the city from Wawel Castle.Relax in one of 232 stylish guestrooms, all featuring 42-inch HDTVs with many channels, air-conditioning and opening windows. Stay connected to the office or with friends and family with complimentary wired and WiFi access.

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

When you arrive at this Krakow hotel, you will be greeted with a delicious signature DoubleTree cookie. Dine in one of two restaurants, offering sumptuous Mediterranean and European cuisine, or simply unwind after a long day in one of four bars.For business and social events, this welcoming hotel in Krakow offers 16 flexible meeting spaces, with facilities that can accommodate up to 2000 delegates. The grand, pillarless ballroom is the perfect setting for congresses, conferences, product launches, cocktail receptions, sports galas, live broadcasts and fairs. This Krakow hotel is also a unique venue for wedding celebrations and civil ceremonies. Business guests will appreciate our close proximity to the Krakow Arena Hall and the Expo Krakow Fair Trade Center.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Elevator / Lift
  • Fitness Facility
  • Free Wi-Fi
  • Full Service Health Spa
  • Indoor Pool
  • Meeting rooms
  • Parking (Fee)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 294 reviews
from Prague, Hlavni Mesto Praha, Czech Republic
Submitted on 29-05-2016
It is the quality and service you would expect from Doubletree/Hilton, but the location is poor. Relatively far from the city centre, poor service by taxis, definitely not a walking distance. Also, the hotel is a shared building with Hampton Inn by Hilton and sometimes it looks that the service is similar, but in two different price bands. I would definitely advice to pick another hotel if you need more than just an overnight sleep.
from
Submitted on 02-06-2016
Spent four nights at the hotel which was one of the better for quite a while due to good service from the staff, very good food in the restaurant and a pretty nice spa! Only 5 minutes to the city center for max 20 zloty which combines quietness and easy access to the city. Housekeeping could have been better as towels, tissues and soap wasnt refilled when empty.
from
Submitted on 05-06-2016
I have been in this hotel for 3 nights. We were upgraded to a very spacy room. We really enjoyed our stay jn this hotel. We came by own car so no problem with transport to e.g. Saltmines. Personal was still bit unexperienced however they did their utmost to make you geel comfortable. And they were very succesfull. Spa is great, gym is top. Breakast is very extensive and diner in restaurant is very good. Price / quality is fantastic. Thnaks for having a very good time.
from Belgrade, Serbia
Submitted on 06-06-2016
Very good hotel no matter business or touristic stay. Rooms are big enough with good sleeping quality. Great spa helped me to relax because it was very intense business event. Breakfast was also very rich and with a lot of food combinations. :)
from
Submitted on 06-06-2016
The Double Tree by Hilton Krakow is a superb property in an ideal location a short tram ride outside the city centre. Trams 1 and 14 take you direct to the centre in approximately 10 minutes and the stop is just a short walk from the hotel. The hotel is immaculate and the rooms very well appointed. A nice, quiet location, perfect for our 5 day visit to Krakow. Supermarket just a few steps away for all the essentials. Where the hotel lets itself down very, very badly however is on the custom... Read more
from Newport, United Kingdom
Submitted on 23-06-2016
Stayed here for business and can't praise the staff highly enough. I wish all hotels were of this standard. I had a long wait in reception waiting for my airport transfer and watched as many customers arrived and were dealt with in an extremely friendly and professional manner. The food was superb, the room was extremely clean, everybody smiled. Highly recommended.
from Leonardtown
Submitted on 26-06-2016
Great hotel located near a large suburban mall, multiplex cinema and, most importantly, very efficient tram stop - made it easy to get anywhere in Kraków. Nice spa, decent gym. Overall, a great place to stay.
from Budapest, Hungary
Submitted on 28-06-2016
The rooms, breakfast and the SPA is excellent. I think they can improve a little the service, but overall was a great stay. Not very near to the center but with a car it's easy to go around. I think I will return if I visit Krakow again.
from Krakow, Poland
Submitted on 29-06-2016
I stayed here on business and would happily return for leisure. The staff make this Hotel. they are friendly, attentive, helpful and above all HAPPY! I watched them go the extra mile time and again to help other guests feel welcome and comfortable. Highly recommended.
from Denver, Colorado
Submitted on 01-07-2016
This is a brand new hotel, with modern rooms and common areas. However, I was traveling with a group, and so many of us had problems with maintenance and service, that I think it should be closed until the maintenance issues are resolved and the staff trained. We arrived here in the evening, and went straight to dinner. The restaurant staff was excellent, and the red curry soul was superb. After dinner, I went to my room at about 10 pm to go to sleep after a long day traveling. The drain in... Read more
from
Submitted on 04-07-2016
Nice and clean hotel and room. Quiet room with good beds. Friendly and helpful staff all over the hotel; check in-/check out, lobby in general, bar staff, breakfast area staff, spa area staff. Only had breakfast at the hotel but that was good. Did not try the pool. But did have massage at the Spa area near the lobby - good. My friend also tried the hair saloon and was happy with her haircut and eyebrow colouring. Hotel is situated a bit far from the Krakow center. However it was easy to get in b... Read more
from
Submitted on 04-07-2016
Nice, clean hotel. Nice, quiet and clean room with good beds and it had Coffee/tea facility in addition to mini bar. Friendly and helpful staff all around the hotel; checking in and out, lobby staff in general, SPA staff, breakfast area staff, bar staff. Good breakfast with a good variety of food. Good SPA treatment; Had Back- and Neck massage + Feet massage. My friend had a haircut and eyebrow colouring. Hotel is located next to a shopping centre - we were never there. However hotel is a bit ... Read more
from London, United Kingdom
Submitted on 05-07-2016
This hotel has lots of positives, the staff are friendly and genuinely seem happy to help. I think there are a lot of young staff so they will improve with experience as well. The gym, pool and spa are all great, the rooms are clean and comfortable, which is all you can ask for really. Minor complaint being that my TV played up, but I think this is a temporary glitch. My only reservation is that the room service menu is very limited, as was the restaurant menu, but the food is good. In my view ... Read more
from Mildenhall, United Kingdom
Submitted on 10-07-2016
Our family of 4 (parents plus 8 and 5 year old) We loved our stay. A great parking area, nice room with tea and coffee,a beautiful bathroom, and the best part- the pool area! Our children loved the pool area. There was a lifeguard, warm pool, cooler pool, steam room, sauna, and comfortable chairs. The breakfast buffet was worth the price and delicious. Warm cookies each evening was a great bribe for kids doing a great job site seeing all day. We were a short drive to the old town area which had ... Read more
from london
Submitted on 13-07-2016
We visited this hotel as a couple during the first week of July for four days (three nights). Although we have many polish friends in London,but this was our first visit to Poland. We checked in on a Friday and checked out on the following Monday. Our first contact was Magda at the reception. She was excellent . As Gold Honors member we were checked in with very little fuss. Although the hotel was full we were upgraded to a mini suite. Room was spacious and spotless. We used the executive loung... Read more
from Laredo, Texas
Submitted on 14-07-2016
The hotel offers a great headquarters for visiting Krakow. There is a tram stop right outside a shopping center that is near the hotel. The staff is welcoming and if you can manage an executive room reserve one, the young ladies that work there, Katy and Magda, are kind and will help you with whatever you need:)
from Ramat Gan, Israel
Submitted on 14-07-2016
we stayed in the hotel for a long weekend. the hotel is quite new, very big and nice rooms, great service, great breakfast (one of the best we ate). The hotel is very clean, has a nice indoor swimming pool and gym room. The hotel is situated in the suburbs of Krakow, in a nice and quite area, just in front of a shopping mall (which is nice) and "decathlon" store. the only "con." is that it's not in the center - but its only 15 minutes ride using a very efficient tram few minutes from the hotel.... Read more
from Hampshire
Submitted on 17-07-2016
Stayed here on a business trip, didn't really get to use the facilities, very good breakfast selection, just wished they had 'proper' bacon! Staff were really friendly and helpful. Good-sized clean rooms and very helpful staff, tram stop is about 5 minutes from the hotel and reasonably priced. Plus you get a free warm cookie when you book in!
from Wakefield, United Kingdom
Submitted on 17-07-2016
Having arrived in the early hours of the morning there was an issue with our booking and we had to switch to another hotel for one night which we weren't to pleased about. However following a conversation with Mr Wronka ( Front of house manager) we returned to the Doubletree the following morning for the remaining 2 nights of or vacation. Mr Wronka and his staff were truly magnificent in making amends for this problem and ensured the service we received was first class. This was clear example to... Read more
from Washington DC, District of Columbia
Submitted on 17-07-2016
It is a beautiful property with amazing staff. Very helpful, professional and hospitable. Location: Tram/trolley stop is located very close to the hotel ( just cross the mall) and tram #1 will take you to the Wawel/ Square (15 min). I would definitely recommend.
from Warsaw, Poland
Submitted on 17-07-2016
Excellent stay, almost next door to Tauron Arena. Perfect location when attending sport event/concert. Staff was superb, especially when it comes to receiving dogs :). Clean and cosy room, great breakfast.
from London
Submitted on 19-07-2016
Stayed here on business near to town centre. Check in was fast and friendly Very modern and spacious Large room with big bathroom, double shower, lit mirrors etc (see pic), ultra clean Minibar with basic selection View from window rough (see pic) WIFI worked well once logged in Excellent selection for breakfast with bar for freshly fried eggs. Improvement could be made here: 1. Leaving room required key to be removed from wall cutting off all power leaving my pc and ipad uncharged. The power... Read more
from Liskeard, United Kingdom
Submitted on 20-07-2016
Modern Hotel - business orientated. Not in the city but by the river. taxi Ride to central square only PL 20 or £4. Staff very polite - helpful- well trained - friendly & informative. Gave us some good advice. Breakfasts are hilton Standard buffet - plus a chef to cook your eggs as you like - very nice. Restaurant & bar food good qulaity & reasonable prices - as are the drinks. Would stay again . Quiet at night so slept well.
from Asheville, North Carolina
Submitted on 01-08-2016
We stayed at the Doubletree by Hilton for four nights in June. It is a new hotel that is clean, modern, and bright. It is located outside of the city but you can take a tram to "Old Town" that takes about twenty minutes. If you are Hilton Diamond, you will have lounge access, where drinks and snacks are available until about 11:00 p.m. The staff was very friendly and tried to be helpful. The breakfast buffet was very good, and the spa area was nice (though the water in the hot tubs was not ho... Read more
from
Submitted on 03-08-2016
Great, short visit to Krakow. I stayed in large and comfortable room on the 5th floor, very quiet with no noise from adjoining rooms or corridor. Beds were extremely comfortable, as always in DT, SPA zone with swimming pool is one of the best in Krakow. Staff on reception were very helpful and finally I just need to say that I really love your COOKIE! :) It's really delicious. Great hotel and would stay there again!!!
from
Submitted on 03-08-2016
If you like a sweet treat like I do then you'll be surprised upon your arrival they give u a sweet warm cookie! Huge hotel, comy beds are the best, shower is great as well. They need more movie channels tho. And room service is pricy for what it is. The mall shares the same parking lot so u can run over go to a movie pick up kfc or even a new outfit to go out on a night on the town like I did. Awesome taxi drivers as well mine was a fancy Benz. Slept there a second night because we liked it ... Read more
from houston, United States
Submitted on 06-08-2016
In same parking lot as mall with a grocery store and movie theater. Walk through the mall to catch the tram into downtown. Buy your team tickets at tobacco store near the grocery store. Executive Lounge offers a nice breakfast and light happy hour snacks. If taking a cab to airport make sure you take a Double Tree branded taxi found at the opposite door of hotel than the mall. It is a flat price to airport. Our friends took a regular taxi from the door on the side of mall and got a metered taxi... Read more
from Krakow, Poland
Submitted on 10-08-2016
Out of the center, very easy to get to, both by car and public transport. Alternative is 25 min walk to center or Kazinierz. Very well organised service, fast and supportive. You'd fill being welcomed. Best place for business trip to Krakow.
from Noida, India
Submitted on 11-08-2016
A very comfortable hotel with friendly staff who are always cheerful and happy to help. Big shout out to Maurice who is a real asset to the place. Makes sure guest needs are met. The rooms are good in size with comfortable beds. Breakfast is great with a lot of choice. The hotel is a short taxi ride from the city center which is convenient. The external design might look like a throwback to the communist era but is actually a modern building. The lobby has excellent natural light because of the ... Read more
from Greece
Submitted on 13-08-2016
Very nice and modern Hotel . Big enough rooms with comfortable beds and very nice bathroom. Wi-Fi was good and the breakfast was excellent. There is free parking in-front of the hotel. The city is easily reachable by car .
from jerusalem
Submitted on 13-08-2016
very nice hotel clean very good breakfadt very nice and helpfull stafe good short distance to the city center by tram tram station very close to the hotel very nice free indor swimming pool and spa and jeam
from
Submitted on 14-08-2016
Spent a short holiday with my family at the DoubleTree. Very comfortable, spacious rooms and frendly, helpful staff; helped with booking excursions, taxis and answering questions. The mall across the car park was useful for the supermarket, shops and couple of restaurants. The only negatives were the tea/coffee/sugar not being replenished when the room was serviced and the biggest disappoint was with dinner in the hotel restaurant; some food was cold and lacking in flavour.
from
Submitted on 16-08-2016
Good big room, good bar. However, my mini bar is empty upon check in, mentioned it twice today, but only tomorrow they will put stuff there. shower doesn't work properly, see photo. And no slippers, but I'm not sure if they should be here, so probably take your own...
from London, United Kingdom
Submitted on 22-08-2016
I've lived in hotels continuously for years and usually I'm complaining of the star rating being too high for what the hotel really is like Well , with this hotel , the situation is in reverse bizarrely. This is all round of an absolutely fantastic standard, with the highest degree of luxury and attention to design etc, and only rated 3 stars. Firstly the location for me is fantastic. On one side surrounded by trees and on the other side is a big shopping mall with a cinema, just outside the ho... Read more
from Warsaw
Submitted on 27-08-2016
This is one of my biggest hotel surprises ever. I booked cheap 3* hotel little bit out of the city centre for a short business trip and after check inn discovered to be in a place of a Four Seasons standard! And believe me- attention to the details, decoration and quality of used materials is on the highest level. Room is huge and beautifully designed, equipped with everything you may need. Fantastic, friendly staff tried to make my stay comfortable- fast and efficient check inn with a lot of sm... Read more
from Dorset
Submitted on 28-08-2016
This hotel is perfect for a trip to Krakow, just 15 minutes by tram to the old town, but away from the hustle & bustle. The hotel was lovely with good standard of bedrooms, lovely food, the breakfast had lots of choice. We went with our 6 year old and she loved going for a swim in the fabulous spa area every day. Would definately return.
from Austria Innsbruck
Submitted on 31-08-2016
The Hotel is brand new with very friendly staff. Especially in the executive Lounge the staff was very attentive and customer focused. The room was big and modern. We liked the nice TV with heaps of options. The WLAN was very fast and stable. If in the area we will stay there again.
from Reston, Virginia
Submitted on 03-09-2016
After 5 nights staying here, I'm surprised that every single day house keeping would forget to either give us either shampoo, conditioner, or body wash. They even forgot to refill our empty tissue paper one day. They also didn't wipe the small white round table in the room when it was dirty. Why is it so difficult for housekeeping to provide new shampoo, conditioner and body wash every day? Besides the poor housekeeping, the hotel was very enjoyable. I would have rated it higher if not for the ... Read more
from Rome, Italy
Submitted on 09-09-2016
the rooms are big and very welcome. its a 4+ level hotel. its in front of m1 maill and dechatlon the only awful thing is its far frpm city and there is no transport qtrain nearby only taxi if u have a car and u want perfect hotel go there
from Edinburgh, United Kingdom
Submitted on 12-09-2016
Huge rooms, spotless too. Internet is very fast - even the basic free package streams flawlessly on several devices. TV allows all sorts of clever things - accessing your own accounts etc. But the choice of TV channels is basic and even those that are in English, the majority are dubbed into Polish. Right next to the shopping centre and cinema, if you want that kind of thing. But about 10-15 mins from the centre of Krakow, depending on traffic, and in an area which isn't particularly lovely.
from Danvers, Massachusetts
Submitted on 19-09-2016
Had some rough spots, our room wasn't ready so we headed out to town and when we returned the new desk clerk couldn't find our reservation. Then the next morning, they didn't have us on the breakfast list. But, the room was extremely clean and when we called because the remote wasn't working, maintenance came within 10 minutes. The staff all spoke English very well and were quite helpful. The concierge arranged several tours for us and we really enjoyed them. We did spend a lot of time in the ta... Read more
from
Submitted on 20-09-2016
Great hotel, great gym pool and SPA, beautiful rooms, lovely bar and restaurant, I would highly recommend this as a business hotel, if you are mainly going for city center excursions see my comment below about the location The only down side is it's location (there is a tram line close by)
from Howell, Michigan
Submitted on 23-09-2016
Our stay was wonderful. The staff was very kind, considerate and hospitable. We needed to have arrangements made for side trips and the concierge was very accommodating. We highly recommend this hotel to future visitors.
from Sandnes, Norway
Submitted on 24-09-2016
Nice business hotel located outside main tourist areas, 10-15 min taxi ride to the city centre. Located right next to mall. Nice rooms, helpful staff but quality of breakfast not the best; rich range of options but under/over-cooked bacon and terrible scrambled eggs like porridge... Yes, I prefer the full English breakfast!
from Glasgow, United Kingdom
Submitted on 27-09-2016
A beautiful hotel... Wonderful breakfast varied choices ...Fantastic comfortable bedrooms ... Friendly reception staff...Most definitely quality Hilton Standard ... only negative slightly far out of centre but easily got to by bus or tram .... would definitely stay there again .
from
Submitted on 29-09-2016
We had a great stay lovely and clean, beds were very comfortable, breakfast was excellent, staff were very helpful and the spa area was brilliant I would recommend this hotel also the tram into the city is near .
from Atlanta
Submitted on 01-10-2016
We are completing a 3 day stay at this property and were overwhelmed with the quality of the hotel and the superior customer service. On our Anniversary trip, we were upgraded to a suite and given a bottle of sparkling wine on our arrival. As a Lifetime Diamond Hhonors member with extensive travel worldwide I know that the quality varies widely. This is a GREAT hotel and value for the money. Especially helpful were Magdalena Zglobicka who went above and beyond to resolve a taxi issue that we... Read more
from ENGLAND
Submitted on 02-10-2016
We went for a weekend break to do the usual sightseeing trips, booked this hotel as we know the chain is always good, the breakfast was superb, executive lounge lacked a little in food at lunchtime but the staff were fab,especially Yolanta who went out of her way to help us book a trip , well actually she did it all for us, she even inquired the next day how it went, did we enjoy it etc, real pleasure to meet her and her English is very good. We had a few issues with the room electrics which was... Read more
from ESSEX
Submitted on 02-10-2016
we stayed for 1 week during holiday visit to krakow, hotel is located away from city centre and beside a shopping mall krakow plaza, easy to get to by taxi from krakow grosny train terminal. the hotel is very good, no fault found,food very good,gym and pool excellent, was on executive level, and the access to the lounge and service provided excellent,staff very helpful. once you find your bearing,you can use the tram from outside the shopping plaza to commute all round krakow and very cheap. ove... Read more
from Alpharetta, Georgia, United States
Submitted on 03-10-2016
Not only was the staff outstanding but they provide breakfast and cocktails from 5-8 along with a full dinner. The hotel is a little further out but an easy tram ride to old town and the hotel is so new it is worth it for sure. We loved our stay!!!
from Claremore, Oklahoma
Submitted on 03-10-2016
We loved everything about this hotel except the rock hard beds. The staff brought us extra bedding and pillows to put down and that helped. The spa was fantastic! Very large and the waterfalls to massage your neck and back were outstanding! Best of all there was no extra charge as it was included with the room. The food was very good and the hotel staff very nice. I would recommend this hotel. The nightly cost is a very good bargain for the quality of this hotel.
from Peterborough, United Kingdom
Submitted on 04-10-2016
A little way out from the centre of Kraków but there are good transport links including taxi's and trams. Being away from the centre means it's peaceful and you are assured a good nights rest away from the hustle and bustle. The hotel rooms are generous in size and have everything you need including tea/ coffee, hair drier and toiletries. Breakfast is good, although we didn't eat in the restaurant in the evening so can't comment on the menus. The executive lounge is good value and provides a pe... Read more
from New York City, New York
Submitted on 12-10-2016
Just a great place: crisp and clean. The room was well sized with a great bathroom. The staff was very helpful. The hotel, however, was not in walking distance to the old town so that you would need a taxi.
from Omagh, United Kingdom
Submitted on 15-10-2016
Hotel is lovely, nice, new, modern and clean. The showers are great in rooms, rainforest type shower heads. Staff were helpful. Had a slight hiccup when booking trip tour given the wrong time to depart at and missed slot BUT hotel staff were quick to rectify the situation with no fuss. Lady on reception was great and easy to make a mistake. Later on they then had desserts in our room as an apology, nice touch. Next morning she couldnt have been more apologetic. It is a little bit out of the cit... Read more
from
Submitted on 17-10-2016
A showcase of American efficiency in the old world. All staff that I encountered are courteous, friendly, knowledgeable, willing to help, and knowledgeable. Room is large for Hhonors guests with updated appliances. The bed is comfortable, lots of fluffy pillows. Breakfast buffet is sumptuous. For those who long for American fastfood, the hamburgers and fries are hard to beat that the adjoining Hampton Inn - and you can charge to your Doubletree room. Internet is slow - as in everywher... Read more
from Ormond Beach, Florida
Submitted on 17-10-2016
Despite not being centrally located near the old city center of Krakow this hotel is only a $4 dollar Uber ride away and is close to shopping. The hotel itself is new, modern and super comfortable. We just spent the last 2 weeks traveling through Eastern Europe and have stayed in Sheratons, InterContinentals and other Hiltons costing as much as 4 times as much per night and our stay here was just as good if not better. If returning to Krakow I will definitely consider staying here again.
from Sarasota, Florida
Submitted on 20-10-2016
Adjacent to tram or quick taxi/Uber to city centre above average Doubletree hotel - new & modern. Staff was very friendly...most spoke English (thankfully) and were accommodating, helpful & friendly. Highly recommend. Met G.M. Ms. Zarzycka on a few occasions as she was actively asking if guests were pleased and/or if they needed anything....not too many Hilton GM'S do I see these days "working" the lobby.
from Newton, Massachusetts
Submitted on 21-10-2016
Great hotel, staff is wonderful and its only a short tram ride to city. Beautiful mall across the street cant go wrong staying here. Wifi worked perfect, rooms are modern and clean, breakfast was excellent.
from Il Gzira, Malta
Submitted on 29-10-2016
We had a super nice city trip to Krakow and stayed in the DoubleTree. When checking in, Lukasz was super helpful and giving us tips of how to get to Auschwitz. During breakfast, everyone was very helpful and efficient and the food selection is well chosen. The swimming area also features everything one needs to relax. When checking out, Magdalena was the sweetest and showed serious interest in how our stay was. All in all I can only recommend this hotel.
from Warsaw, Poland
Submitted on 31-10-2016
Visit Kraków regularly and this was our first stay at Doubletree Kraków. Excellent hotel for our needs. The team st the hotel are fantastic - from arrival to departure. Everyone could not be more helpful. Very nice rooms. First class fitness area and pool. Looking forward to returning.
from Luxembourg City, Luxembourg
Submitted on 01-11-2016
Hotel has been built recently in the past 2 years. Shopping center is across street from hotel . Plenty of free parking . Very nice wellness center included in room price. Breakfast well stocked with large variety. Prices are excellent compared to other brand hotels in and around the city. Location not within walking distance to center but taxi are available for around 5 Euro each way for the 10 minute drive.
from Moscow
Submitted on 01-11-2016
Everything about the hotel was great: clean rooms, nice staff, etc. The only problem is the location, it is located away from the center which is not convenient if you want to go sightseeing, you need to take a taxi or tram each time you want to go out.
from Singapore
Submitted on 01-11-2016
We were greeted with warm cookie upon arrival which was a nice touch. The hotel is modern, new and clean. It's about 15 minutes car ride to Old Town and it's accessible by trams or taxi. A shopping mall is across the hotel. The room is spacious and beautifully decorated. Bed was very comfortable. Good spread of buffet breakfast. Overall, we had a good experience here.
from
Submitted on 04-11-2016
This hotel was even better than we expected. From our arrival, the reception staff were helpful. They were always able to answer our questions and made our travel around easy. Rooms were spacious and extremely clean.
from County Dublin, Ireland
Submitted on 05-11-2016
The doubletree by hilton krakow is one of the nicest I have stayed in. The staff where lovely and friendly and location wise it was close to the city. It was ideal for our stay and will definitely be going back. BEST value for money on a hotel I have ever spent..
from
Submitted on 14-11-2016
This hotel is located a bit further from the city of Krakow, you need to take a tram and reach 'Plaza' station where you will see Krakow Plaza. Walk through the mall and the hotel is located just next to it. We were greeted by a friendly staff which later offered us warm cookies while checking in. Hotel room was really really nice :) walked in and love the interior design (luxurious and elegant), looks cosy with 2 big spacious single beds and one of the best parts is the toilet itself. It has ... Read more
from
Submitted on 16-11-2016
Can't recommend the hotel highly enough. We were lucky enough to be upgraded to a room on the 5th floor with access to the executive lounge, which really made the trip.The staff were extremely helpful friendly and pleasant and you got the impression the would do anything to help you and make the stay more pleasant.It was just a pity we couldn't stay longer! The pool and spa facilities were ideal lovely and relaxing.
from
Submitted on 17-11-2016
Had a great stay this week and thoroughly enjoyed the hotel. Staff are amazing and there isn't nothing they won't do for you. We enjoyed it that much we have booked again for February. Great staff, great rooms, great hotel. Thank you for a lovely couple of days.
from Ware, United Kingdom
Submitted on 19-11-2016
I normally stay at the Hilton garden inn but was unable to get a room so for a change tried this hotel although a little out of town worth the journey. Lovely room & comfortable bed, great dinner menu .... especially the duck which was amazing. Service very good & a great breakfast offer. Having paid more for the Novotel this was much better value for money.
from Eilat, Israel
Submitted on 20-11-2016
I really enjoyed my stay at the hotel - service was professional- food was of a high quality, beds were wow and the attractions and tours all happened in time - Please sort out your smoking area, it's a really bad first impression!
from Dublin, Ireland
Submitted on 20-11-2016
As I mentioned before, front desk staff were absolutely amazing! Breakfast was fabulous with many options. Room specious and very new. I really enjoyed my time in Krakow and I will recommend this hotel to all my friends. Thank you so much for being so helpful and nice to me.
from Virginia
Submitted on 21-11-2016
The hotel is very nice and is located directly in front of a small shopping mall which features dry cleaning and a grocery store. The hotel staff were very friendly and accommodating. The rooms are clean, bright, and comfortable. The hotel included breakfast bar, restaurant and bar. For some reason in Poland the people eat their scrambled eggs really runny, we would call them raw however there is a chef there preparing eggs to order just ask for them to be fully cooked. Out of the hotels control... Read more
from Bolton, United Kingdom
Submitted on 27-11-2016
Went to Kraków to celebrate my wife's birthday.Hotel is situated approximately 20 minutes away from the city centre by tram.Lovely,quiet comfortable rooms.staff are very informative helpful & friendly. Excellent breakfast and good choices for the evening meals with good value.We wouldn't hesitate to book this hotel on our next visit to Kraków.
from Catania, Italy
Submitted on 27-11-2016
Although the location was a bit away from the city, this hotel was excellent in most aspects. Check in was quick and the staff was very accommodating. The room was large, clean, and the walk in shower was a nice surprise. The waitstaff at the bar was wonderful and the pool/spa facilities are a must to relax you after a long day of touring. The only drawback was that of breakfast. We could have done the buffet but opted for ala carte three of the four days we were there. Each day they did n... Read more
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