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Best Western Hotel Galicya

Krakow, Poland (KRK)

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Hotel Specials
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Package Specials
Based on 243 reviews
Room & Rates
Standard Single Room

Standard Single Room

1 Twin Bed
151 sq feet (14 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Triple Room

1 Full Bed or 2 Twin Beds
172 sq feet (16 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Premium Room

Premium Room

1 Twin Bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Premium Double or Twin Room

Premium Double or Twin Room

1 Full Bed and 2 Twin Beds
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Standard Room

Standard Room

2 Twin Beds
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Premium Room, 1 King Bed

Premium Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Premium Room

Premium Room

2 Twin Beds
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Superior Room

Superior Room

2 Twin Beds
Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
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Standard Double or Twin Room

Standard Double or Twin Room

1 Full Bed and 2 Twin Beds
151 sq feet (14 sq meters)

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Ceiling fan and daily housekeeping
Non-Smoking
Hide room details
Best Western Hotel Galicya
ul. Rzemieslnicza 4, Krakow, Poland 30-403

Rooms
Stay in one of 63 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, express check-in, and express check-out. Planning an event in Krakow? This hotel has facilities measuring 968 square feet (90 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 20 per day
  • Pet fee: PLN 35 per pet, per night
  • Rollaway bed fee: PLN 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Babysitting
  • Concierge Desk
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 243 reviews
from
Submitted on 22-04-2016
Hotel was a little far out the town centre , room was clean and tidy the staff were very helpful and nice, breakfast was disappointing wasn't to my taste but I will eat any thing put in front of me but couldn't eat the scrabbled eggs which were under cooked every day and hot dog type of spicy sausages . But cereal and toast as much as you could eat, don't think I would recommend this hotel
from rode heath
Submitted on 25-04-2016
Pleasant helpful staff ,clean rooms,comfortable beds ,Dorota was very helpful with tram information and breakfast pack when leaving very early in the morning.Reasonably priced ( being my wife only booked herself in and Dorota quickly resolved the problem!) choice on the buffet breakfast was adequate ,good coffee and fresh juice,plenty to set up for the day.wifi was a bit of a dropout now and again but it's free and does work!
from
Submitted on 03-05-2016
Little far away from the main square.Its a distance about seven minutes by tram.The tram station is close to the hotel.The breakfast was good. The stuff were kind and they helped us. Our three persons room was very good. I suggest to put a refrigerator in the rooms. We spent a lovely time there !
from Edinburgh, United Kingdom
Submitted on 13-05-2016
Overall experience was VG, staff were very pleasant and helpful. Slightly out of the centre but tram links into town are every 10 mins so wasn't a problem. Room was clean beds comfy would stay here again.
from
Submitted on 20-05-2016
Stayed two nights in May. Staff at the front desk and restaurant were very helpful. Ms. Violeta booked an excursion to Auschwitz and gave us plenty of information on how to navigated the historical and beautiful old town of Krakow. The hotel room was very spacious and clean. The hotel is very close to the old town, only a few stops taking the # 8 tram. There is a Mcdonalds very close to the hotel and in back Mcdonalds there is a pizza restaurant. Not many places for meals near the hotel bu... Read more
from Belfast, United Kingdom
Submitted on 27-05-2016
Great hotel for the price.. a few things need attension safety deposit box would not work they did send a man up to look at it but it could not be fixed. Breakfast needs more attention cereal is left uncovered and with the heat and flying insects not very hygienic ..all in other than little things its a lovely hotel clean and great size room and quiet staff are very Pleasant and welcoming yes i would stay here again and would hope they would consider offering a fresh cooked breakfast option a... Read more
from Canada
Submitted on 28-05-2016
I booked and prepaid a room with a king-sized bed but at checkin I was given a room with two tiny single beds with the argument that the hotel was almost fully booked. In the end they respected the reservation details and I changed rooms. There are NO ceiling fans (booking sites description are WRONG) and rooms are NOT air conditionned. From May to October be prepared to sleep in a sauna! You will have to sleep with your window open, the outside noise will distract you and you will not sleep... Read more
from Denver, Colorado
Submitted on 10-06-2016
I stayed at Best Western Galicya, Krakow, for 3 nights, and would highly recommend it to other travelers. First and foremost- outstanding service! The staff there really takes care of their guests- they were very helpful with all of my travel inquiries, and prepared a "breakfast bag" on the day I left since I had an early flight. Second, the hotel is located 20 min on a tram from the city center, and the tram stop is within 2 min of walking. It was quite conveniet for me, as I normally l... Read more
from Ostrov, Czech Republic
Submitted on 14-06-2016
hotel s dobrym pomerem cena vykon, pokoj cisty a snidane s dobrou nabidkou, otestovana i restaurace na veceri a zklaman jsem nebyl, gastrozazitek to ovsem nebyl. pokoj cisty s doplnenym servisem ovsem bez minibaru ci lednicky. trosku horsi dosah wifi na zadnich pokojich. room clean and everythink fullfill. without bar or fridge, with slower wifi
from Devizes, United Kingdom
Submitted on 23-06-2016
We booked this hotel due to being central between Krakow and our friends. We were greeted by a young receptionist who promptly sorted out our rooms and told us all about the bar and restaurant opening times. We made our way to our rooms and were pleasantly surprised at how clean the rooms were. Breakfasts were good (included in the deal) and the waitresses were constantly checking and fe-filling the dishes to ensure freshness. Bar prices here, compared to the UK, are approximately half what ... Read more
from Bristol, United Kingdom
Submitted on 28-06-2016
Stayed 3 nights,overall found it to be very good. Located slightly out of Krakow centre but this is not a problem, tram system very close and cheap, Nos 8 and 70 get you into town in approx 15 mins. Buffet breakfast was of a good standard being tasty and enjoyable. Travel to Salt Mines by bus No. 304,which can be caught just down the road from hotel, is also very cheap and quick. Rooms are of a good size, they are not air conditioned however they do have large fans which managed to keep the room... Read more
from Stafford, United Kingdom
Submitted on 01-07-2016
Stayed for two nights to use it as a base for auschiwtz and the salt mine. Salt mine was less than half hour and auscwitz about one hour 20 mins by taxi. Hotel was spotless and modern, reception staff friendly and speak good English. Buffet breakfast was nice with lots of choice, cereals, fruit, bread, meats, polish sausages and scrambled egg etc, cake etc. Location not the best as a little isolated from shops and restaurants. Would not recommend eating here in the evening, poor quality food, po... Read more
from
Submitted on 08-07-2016
This hotel exceeded my expectations. In almost every area. The only thing i would say is the beer garden overlooks the car park. It would be nicer if there was a bit nicer scenery to look at. The staff were very helpful and spoke very good English. The bedrooms are very clean and comfortable although a little on the small side. It was in the mid 20's one evening and the fan provided in the room was good enough to keep us cool. The food was good and although most of the Polish options weren't to... Read more
from London, United Kingdom
Submitted on 21-07-2016
The type of hotel best avoided. Antiquated, badly in need of upgrading and redecorating. Staff do their best but an awful hotel in the middle of suburbia is still the worst hotel. No air conditioning, strange bed arrangements, and only place to eat, except for restaurant is McDonalds across the road. This hotel is best avoided at all costs.
from Prague, Czech Republic
Submitted on 10-08-2016
We spent two nights there and it was really terrible. A group of 100 young students has been also accommodated in the hotel. They were yelling, singing and making other noise in the hotel after midnight so it was impossible to sleep. We called the reception three times but they were not able to ensure the silence. After a sleepless night the worst was to come. In the morning we met arrogant, rude, unpleasant receptionist Dorota who did not care about our problem at all. We were really shocked wi... Read more
from London UK
Submitted on 14-08-2016
I was not expecting much for our £45 a night (including breakfast) accommodation...but boy, was I surprised! Fabulous hotel with clean pristine big rooms (we booked 3 singles) but we're allocated 3 twins...fan, TV, hairdryer, complimentary water x 2, tea and coffee making facilities, hairdryer, shampoo, shower gel etc. Receptionist really friendly and efficient who booked our day trips with real pleasure and was always happy to advise us on virtually anything! Breakfast is a veritable feast...e... Read more
from
Submitted on 19-08-2016
Great little hotel, although a little tricky to see!! Our sat nav took us the right way however right up untill the final turn I thought it had taken me wrong. It's tucked down a little road that almost looks like a business estate, but I didnt mind that as we had driven there from uk and that meant the car park was out the way and it was secured by barriers anyway. The staff were great, very helpful and I wish I remembered the name of the lady who really helped us. (She had short, cropped blon... Read more
from
Submitted on 30-08-2016
Decent hotel, breakfast not great, decent bar, taxi ride into town less than £5, cheap and cheerful place, a lamp blew off the window ledge in the wind cost us £30! Other than that- no complaints, Kraków itself is a lovely place you could easily go with the wife and have a great time too!
from
Submitted on 18-09-2016
A group of us went to visit Auschwitz (1hr drive) and stayed here for 2 nights. 15/20 mins in the (hire) cat from the airport and very close to the tram stops for a 10min journey into Krokow (3.80 zloty). The reception staff were extremely helpful and polite. The rooms were just what you'd expect; spacious, clean and relatively modern. We ate breakfast (average continental) but didn't have any other meals as Krakow old city is too nice and cheap not to enjoy the evening in the square. I would c... Read more
from London, United Kingdom
Submitted on 01-10-2016
You get what you pay for and this wasn't bad at all. Breakfast was good, bar was plentiful, rooms clean but sparse. Note that this is not town centre though - but only 70p on tram which stops right outside or £5 in a cab to the Market Square - or about an hour to walk. Staff very helpful and pleasant and pretty good value for money.
from London, United Kingdom
Submitted on 04-10-2016
I stayed at this hotel with my 5 year old daughter ( who is a clean freak ) and the moment we arrived late on a rainy night, it felt from home to home. The fastest check in I ever experienced in my travelling life ( literally took les than five minutes) and we were tucked in our bed. All the staff were very friendly and go out of their way to accommodate our needs - from lending us umbrella for all our stay to it calling our local tour organiser when they were running late. We had lovely breakf... Read more
from
Submitted on 06-10-2016
Nice hotel.comfortable clean and very warm rooms for the winter??? great buffet breakfast good choice and lovely coffee. Friendly and helpful reception and housekeeping staff. Location not too far from Krakow airport and Krakow center.
from Manchester, United Kingdom
Submitted on 07-10-2016
The hotel is of a good standard for the price, the staff are very helpful and my room was spotless, The tram system is only a few metres away and trams are regular, the hotel staff will call a taxi for you and on the couple of times we did that it arrived within five minutes
from Nottinghamshire, United Kingdom
Submitted on 09-10-2016
Really nice hotel, clean and staff are very friendly and helpful. We forgot our plug and they even let us one. It's far enough from town but if you catch the number 8 tram it takes about 5 mins to town and it cost about 20p! Trams run every 8 mins. Easier to do than a taxi by far! Recommend this to anyone, we are planning on coming back for Christmas market. Stay here :)))
from Gloucester
Submitted on 06-11-2016
Nice modern hotel. Very clean, lots of glass, so light and airy. It's located away from the Krakow centre, but nearby trams whisk you in in around 10-12 minutes ( very cheap, clean and efficient ). Hotel room, standard modern design. Free water and the shower was so powerful! Breakfast was a good selection of hot and cold - tasty polish sausage...mmmmmmmm. The coffee machine produced a good cup, but seemed to need frequent attention e.g. water out, or needed emptying. The staff were helpf... Read more
from
Submitted on 11-11-2016
New hotel, clean and well equipped. Good breakfast and kind and effective staff. Basic services sufficient parking lot. Location - out of city center. Fits the 3 stars ranking. Good place for business trip with low budget or tourist groups.
from North Yorkshire, United Kingdom
Submitted on 20-11-2016
Staff very knowledgable, rooms well kept and clean. Menu for evening meal not great but lots of places down town to eat. Breakfast was great choice. Tram stop 2 minute walk. Wifi included in price. All in all a good budget hotel.
from Northampton, United Kingdom
Submitted on 20-11-2016
We ended up here as part of a 2 night package break The hotel is a good 15 to 20 minute taxi drive to the town centre around £6. Twin bedded rooms are pokey to say the least 2 beds which are at different ends of the room not even side by side , mind you the rooms are so small they wouldn't have fitted.There is no room safe or air con or fridge. The desk manager on Sunday night the 20th November is so rude I wouldn't have enough space on here to write it all down. We thought the breakfast was v... Read more
from Atherstone, England, United Kingdom
Submitted on 21-11-2016
We booked to go to Krakow as part of a travel agent booking, the hotel was allocated to us on booking. The hotel is fine, clean, friendly staff, the breakfast buffet is stocked with plenty of choice and fantastic coffee. Bedroom was small but you are only using it to sleep so that's fine, ours had two single beds but we just pushed them together. It's a little out of town as others have said but the public transport network in Krakow is great, get either the number 8 or 10 tram from just outs... Read more
from
Submitted on 27-11-2016
Our flights were delayed and we didn't arrive until after midnight. The welcome was warm and swift. The room was very clean, functional and spacious. Very warm and cosy given the cold grey skies outside. The breakfast buffet is excellent. Great choice of cold meats and cheeses, yoghurts, breads, cereals and hot cooked eggs and sausages- not to mention pancakes! Great location cost around £3 to the centre in a taxi. Great budget hotel. Well worth it!
from
Submitted on 30-11-2016
I stayed here for 4 nights, the hotel is around 20mins private shuttle from airport. Lovely and clean. Staff are pleasant and helpful. The restaurant is lovely too, good menu & relatively cheap. Tram stops were at the end of the road and a little mini market and McDonald's straight across the road. I thoroughly enjoyed my stay and can only pick up on a few criticisms. 1) no lift, bit of a pain if you are on the 3rd floor with a suitcase 2)wifi was a little rubbish and didn't load some apps on ... Read more
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