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Eastwood Richmonde Hotel

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Based on 306 reviews
Room & Rates
Superior Room, 1 King or 1 Queen Bed

Superior Room, 1 King or 1 Queen Bed

1 King Bed or 1 Queen Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi, 37-inch LCD TV with cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 Queen Bed or 2 Twin Beds
366-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi, 37-inch LCD TV with cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 Queen Bed
517-sq-foot (48-sq-meter) room with city views

Entertainment - Free WiFi, 37-inch LCD TV with cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Eastwood Richmonde Hotel
17 Orchard Road Eastwood City, Bagumbayan, Quezon City, Philippines 1110

Rooms
Make yourself at home in one of the 138 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

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Know Before You Go

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 680 for adults and PHP 340 for children (approximately)
  • Fee for wireless Internet in public areas: PHP 500 per day (rates may vary)
  • Airport shuttle fee: PHP 1900 per vehicle (one way)
  • Rollaway bed fee: PHP 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is undergoing renovations. The following areas are affected:

  • Dining venue
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 306 reviews
from
Submitted on 17-04-2016
The hotel's location is really great, it is connected to the mall. There's a lot of restaurants to choose from. The room is clean and well maintained. The breakfast buffet was really mouth watering. I highly recommend to others.
from Durham, United Kingdom
Submitted on 11-05-2016
This is the only Hotel within the confines of Eastwood City and as such it does not try to hard to impress. The rooms vary in size even for supposedly same rate, but the worst is the level of or rather lack of cleanliness. The rooms are rarely vacuumed, and the cleaning consists of a cursory once over any visible surfaces but without doing for example inside of lampshades or the air con units. I used to take a damp cloth and rub it along the top shelf in the wardrobe, or the rail, and inside t... Read more
from Metro Manila, Philippines
Submitted on 17-05-2016
Expect people dressed in gowns, suits and formal attire riding the elevator with you as this hotel has usually been the choice for wedding destinations due to two Catholic Churches located within the are. Enjoy the accessible mall nearby! Watching the last full show in the movie theater is a recommended activity for those checked in here. The food stalls inside the mall offer satisfactory meals if you would rather eat at your hotel room. It is also a cheaper alternative next to the rather pri... Read more
from
Submitted on 18-05-2016
Average place. choose the option since my office was next door. So it is really convenient if you are working in Eastwood. I guess they have a captive business due to Eastwood business traveler, but they should up the service and quality. Room was basic but has all the key requirements. A little bit of finishing in the bathroom would make it better. Bathroom gave a really tired look. Breakfast was also ok. But it was pretty much the same for the entire week I stayed.
from
Submitted on 18-05-2016
Room is spacious with 2 semi double beds enough to accommodate a family with 2 children . It has comfortable appointments like a guest sofa and a large screen LED tv. Staff is friendly, accommodating, breakfast selection is plentiful to suit anyone's taste. The hotel's location is central to the area's mall district.
from Kuala Lumpur, Malaysia
Submitted on 26-05-2016
Stayed in this hotel purely based on location. This property is the only hotel located around the CBD area. The hotel deco and interior furnishing does not commensurate with the published price. Sound proof was poor and they certainly could dial up their breakfast service. The breakfast area does not provide to-go coffee as I was rushing to leave the hotel. This was a huge disappointment as its the most basic facility which I expect from any hotel. Another bummer was the internet access, this ho... Read more
from Manila
Submitted on 27-05-2016
There is no ducted aircon so the wall unit drips water when it operates. I used the waste bin to catch the drops and save the carpet. See pics. The carpet is smelly and the rubber tinea transfer mats are glued into the bathtub bottom. Rooms are old with Star Trek 70s furniture. Unfortunately nowhere else to stay here in Eastwood.
from Manila, Philippines
Submitted on 31-05-2016
We stayed in the hotel for our wedding preparation and our wedding night (September 2015). I made the booking via email which went smoothly, all questions was answered promptly. Nice staircase for photoshoot, some cons is that they don't allow outside food. Great overall experience.
from
Submitted on 06-06-2016
We booked to this hotel for 2 nights because of our cousins wedding. But few days before I found a promo room on the date of the wedding then booked it. But my husband and I decided to booked before the event, so instead of booking online we just go to the hotel hoping there will be an available room. But apparently all rooms are booked, good thing is that Ms. Sara the receptionist is too kind to find us a room and give us discounts and arrange everything for us. Everything is ok except for the ... Read more
from Quezon City, Philippines
Submitted on 10-06-2016
I was invited as guest for the wedding shower of my high school best friend. The space of the room is tighter but very luxurious. Super polite staff. Carpeted floors. Tightly secured rooms. Outside the hotel room is the mall. Very accessible to restaurants, cinemas, bowling alley and Catholic church. Good venue for wedding reception.
from Edmonton, Canada
Submitted on 10-06-2016
Upon arrival, we spoke with Inna at the front desk. I had 2 rooms booked and inquired about extending our stay from 2 nights to 4 nights for both rooms. This process took over an hour & a half with her. When she did finally get us 2 rooms on the same floor, she informed me they were on a smoking floor. When I asked for a non smoking floor, we had to wait longer for her to find rooms. She blamed me for changing our rooms when she didn't ask if we wanted smoking in the 1st place. She asked us to s... Read more
from Quezon City, Philippines
Submitted on 18-06-2016
It was a planned day of watching a movie and shopping with my friends and instead of having limited time to do all things at once, I decided to book a room overnight. The room was splendid with luxurious ambience and complete amenities. Resting before and after exploring Eastwood was truly comforting, it was indeed living the good life! Eastwood Richmonde Hotel is truly a pinnacle of luxury and comfort in urban lifestyle.
from
Submitted on 02-07-2016
We stayed here because our girls had an activity at the Eastwood mall and I needed a place to work and for them to rest in between. The room I booked was spacious and had 2 double beds and a couch. For the 4800 I paid I think it should have come with breakfast but it didn't. WiFi is only for 2 gadgets. The booking was pretty lousy because it didn't compute the taxes and charges and made a mistake in the number of people so we were going to be charged more but waived it because we didn't use the ... Read more
from
Submitted on 16-07-2016
I chose this hotel because it's close to my home so less traffic and it is at center of Eastwood where is a good place to hang out...the hotel is quite ok...loved our room...but, its way expensive esp the food...the price is not reasonable.
from Manila, Philippines
Submitted on 23-07-2016
I frequent hotels for both business and leisure. For family and bonding time with my wife, we often have hotel staycation rather than travel for "out-of-town" vacations. So I've been to several hotels in and around Manila and I can safely say I have scoped out different hotels and their plus/minuses. Which leads me to this unfortunate post that quite frankly Richmonde hotel in Eastwood as a hotel has not met my expectations. NOTE: I promised myself I would not post negative things about a place... Read more
from Quezon City, Philippines
Submitted on 24-07-2016
The price was so expensive but the rooms are dirty and the air conditioning unit was malfunctioning. Also, the internet connection was too slow! Although it was accessible, the price is still not worth it!
from Manila, Philippines
Submitted on 25-07-2016
I booked for a room at Eastwood Richmonde Hotel with my friends and family. Good enough, we arrived to check-in around 1:00PM'ish although some of my friends came even earlier around 12:30PM. OMG! We had to endure a gruesome wait of almost 4 hours before we all got to our own rooms. Its unfortunate that I had to carry my 6-month old infant through the whole ordeal. And mind you, this was after SEVERAL follow-ups at the front desk and even speaking with their manager. Well I got to receive a co... Read more
from
Submitted on 30-07-2016
We had to wait for over 2 hours just do get our prebooked room. We arrived at around 4 pm well after check in time and yet we still had to wait for about 2 hours more. We paid for the full price but we felt shorted out. We had to cancel most of our plans and trips because of this. Worst ever. And to make it worse we were not even told where we could sit for those two hours. We really felt unwanted in this hotel.
from
Submitted on 04-08-2016
300m away from office and convenience. People who like drinking can just drop by the many pubs opposite the hotel. Many restaurants surrounding the hotels. Service of the hotel is okay. As usual, the breakfast serves by the hotel is also average. Maybe the drinks attract me. Check with the front desk about the gym and was told open 6am. But went to level 39 and waited for 5min, and the door still closed. The front desk is helpful to arrange breakfast for me at 4:30am as I told them the next day ... Read more
from Ventura, California
Submitted on 05-08-2016
Stayed in a standard room. Was not impressed with the accommodations. There was a strange mildew smell that never went away and the cleaning service needs to do a better job cleaning their bathrooms. Had to request to have the moldy shower liner replaced since they could not get us new room. The only good thing about the hotel is its location and 2nd floor accessibility to the mall next door.
from
Submitted on 06-08-2016
We've been here 4years ago and this is the only time I had a chance to review it. We were there for New Years Eve! We booked ther 2 bedroom and it was superb! The room is new that time the service is excellent. We had a great time even it was considered peak that time but no stress and disappointments thats why we always choose this hotel for staycation. We can't wait to be back.
from
Submitted on 09-08-2016
I stayed for 2 weeks recently through my company, As per the process they said they will charge 10000 paiso as a deposit and was happy with that. However at the time of check-out the receptionist told me that they would be processing the refund within 3to 7 Business days, today its 2 weeks and I can't see if anything has been refunded. Also I emailed them twice and left online website enquiry but no response at all. Extremely unprofessional guys !!! The reason I am leaving review here is I c... Read more
from Marikina, Philippines
Submitted on 30-08-2016
Everything was so great. Their one bedroom suite is huge! Great location since r connects to the mall from the 2nd floor. Food selection room service was good but some are a bit pricey. Only bad thing that happened was the shower knob fell off when I pulled it lol but still overall great for me
from Manila, Philippines
Submitted on 06-09-2016
This hotel has good facade, located within Eastwood, Quezon City's business district. The hotel was clean and room size was good. Wifi connection was fast but limited to 2 device only per room. Guest/Client were also required a cash deposit per room and there's a limited number of people you could invite inside your room. If you wanted to booked this hotel for wedding preparation, be prepared. There's so much limitation, you should just have book another hotel. The number of guests/suppliers tha... Read more
from Paranaque, Philippines
Submitted on 08-09-2016
We stayed there with our relatives last month. The front desk was helpful during our check-in. We waited a bit but Rache was accommodating. Room is also spacious and cold. Housekeeping attendant was also courteous. Breakfast spread was limited but the staff are very professional in the coffee shop. It was a very busy sunday when we had our breakfast with family, the staff are very few but Roxanne was able to extend her help to give us a table. She was very prompt and keeps on checking on us from... Read more
from Melbourne, Australia
Submitted on 15-09-2016
Definitely a must stay if your spending time in Eastwood. We stay 1 night only but wish we stayed longer. The hotel is modern and clean and the staff were extremely helpful and we were always greeted with a smile. It's a close walk to everything Eastwood offers and the breakfast offered by the hotel was great. I found the hotel very cheap for the kind of room and service we were given. See you next time Eastwood Richmonde. Thank you
from Antipolo City, Philippines
Submitted on 18-09-2016
Nice hotel in Eastwood Mall area. Large comfortable rooms, and its attached to Eastwood Mall. Great breakfast buffet too. Check in went very smoothly and we were in our room in minutes! This was for a couple getaway and we would definitely stay here again.
from Manila, Philippines
Submitted on 17-10-2016
For wedding preparation venue, this hotel is definitely not for you. All of the wedding suppliers nowadays dislike this hotel so much for wedding preps venue. Until we, the groom and bride, realized the truth behind wedding suppliers nightmare. First, the staffs are not accommodating to any suppliers or even members of the family to assist in accessing the hotel elevator in the lobby. Instead, anyone from the hotel room should go down to the lobby to assist and pick them up. Second, this hotel i... Read more
from Caloocan, Philippines
Submitted on 19-10-2016
I booked very late for this hotel on the same day and they still managed to get me a room. However, I feel it needs a little refurbishment. The room is very big with bathtub. The air conditioning system is properly working and so with the rest of the amenities inside the room. Location wise, is is within Eastwood City which is known for shopping and offices. Parking is available. Only problem I can say that needs to be improved is the rather slow pacing during check out. They need to have the ro... Read more
from Crayford, United Kingdom
Submitted on 25-10-2016
Ideally located for the Eastwood Mall and restaurants and bars close by. The hotel facilities are good, with large well laid out rooms. Some of the furnishings are a bit dated but perfectly functional. The staff were very helpful and went out of their way to accommodate our requests for directions, tourist advice etc. The only drawback was travel to Metro Manila, Intramuros and other areas - traffic is awful so allow plenty of time but this is the same where ever you stay. Overall a good hotel ... Read more
from Pasig, Philippines
Submitted on 30-10-2016
It was a holiday and we wanted a change of scenery even though we (toddler, husband and I) were all feeling under the weather. We arrived at 12nn and were told room was not ready, which was fine so we went out to eat. We went back at 2:00pm and was told the room was still being cleaned. I asked how long do we still have to wait for and the concierge gave no answer. At this point my sick toddler was already feeling cranky and sleepy. I went back at 2:15pm to front desk and no one was looking at m... Read more
from Budapest, Hungary
Submitted on 31-10-2016
I spent a week in Manila for business and went to the Richmond as it is very close to my company. The hotel is a very big building right in front of an area full of shopping centers, restaurants, supermarkets, massage places etc. The staff is very friendly and extremely professional. Rooms are big, bed very comfortable, newspaper provided every morning behind your door. Wifi works intermittent but this is a problem in all philippines, almost every hour I had to input wifi password again. Hotel h... Read more
from
Submitted on 06-11-2016
We stayed here for 3 days and their customer service is top notch. Everyone greets you with a smile. My wife and daughter enjoyed the stay too. Room was clean and A/C unit was cold. We want to Thank you for the upgrade and we will see you next year!!
from Antipolo City, Philippines
Submitted on 12-11-2016
Check-in procedures aren't organized. Had to wait in queue for a long time before they sorted out the room. We added an extra bed but they laid it out in the early afternoon. Tip: that needs to be arranged during turndown, otherwise, it takes up a lot of space. Check-out wasn't easier. It took about an hour before they finally completed the process. The room itself wasn't so bad but maintenance and cleanliness were appalling. Tip to the hotel: make sure your linens are clean. If they aren't, the... Read more
from
Submitted on 16-11-2016
We stayed for 3 days, a family of 3 with a toddler. Check in was less than 5 minutes and we were upgraded from a superior room we booked to a deluxe room on the 38th floor. The room was big and clean with a fantastic view of Eastwood! Room service was great and always left the room clean and smelled good. Staff always had a smile and was helpful to all questions we had. The hotel is connected to the mall on the second floor and had restaurants surrounding the place. This hotel is in the heart of... Read more
from Saitama, Japan
Submitted on 01-12-2016
The location of Richmonde hotel is perfect for my purpose because the people whom i had meeting with were just a stonethrow away from the hotel. There was no problem arranging for the meetings because there are so many available restaurants around the hotel. There is no need to travel far if you need something because the hotel is connected to a mall and a supermarket The staff of the hotel are courteous and helpful. The room was clean but i feel that the elevator is not fast enough. Rate is ver... Read more
from
Submitted on 02-12-2016
The Lounge is located in the lobby of the hotel. They had this lunch promo (from 11:30am - 2 pm) called Timeless Two in which you get to order two entrees and get two free starters. My beau got vietnamese springrolls and chicken milanese while I had seafood chowder and teriyaki salmon. The springrolls and salmon were good, but I would prefer to have the chicken milanese next time. It was the seafood chowder that exceeded my expectations with its exquisite taste, I also loved the way they pre... Read more
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