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Holiday Inn and Suites Makati

Manila, Philippines (MNL)

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Based on 951 reviews
Additional points of interest include Makati Stock Exchange and World Trade Center Manila.
Room & Rates
DELUXE NON SMOKING - Holiday Inn and Suites Makati - 1

DELUXE NON SMOKING

  • 1 Bed
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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1 KING BED EXECUTIVE CLUB NON SMOKING - Holiday Inn and Suites Makati - 2

1 KING BED EXECUTIVE CLUB NON SMOKING

  • 1 King Bed
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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KING FEATURE NON SMOKING - Holiday Inn and Suites Makati - 3

KING FEATURE NON SMOKING

  • 1 King Bed
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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1 KING BED DELUXE NON SMOKING - Holiday Inn and Suites Makati - 4

1 KING BED DELUXE NON SMOKING

  • 1 King Bed
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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2 BED EXECUTIVE NON SMOKING - Holiday Inn and Suites Makati - 5

2 BED EXECUTIVE NON SMOKING

  • 2 Beds
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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2 SINGLE BEDS PREMIER NON SMOKING - Holiday Inn and Suites Makati - 6

2 SINGLE BEDS PREMIER NON SMOKING

  • 2 Twin Beds
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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2 SINGLE BEDS 2 PERSON NON SMOKING - Holiday Inn and Suites Makati - 7

2 SINGLE BEDS 2 PERSON NON SMOKING

  • 2 Single Beds
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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EXECUTIVE SUITE NONSMOKE - Holiday Inn and Suites Makati - 8

EXECUTIVE SUITE NONSMOKE

  • 1 Bed
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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1 KING BED CORNER SUITE NON SMOKING - Holiday Inn and Suites Makati - 9

1 KING BED CORNER SUITE NON SMOKING

  • 1 King Bed
  • Free Wi-Fi
  • Flat Screen LCD TV
  • iPod Docking Station
  • Coffee/Tea Maker
  • Bathrobes and Slippers
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Holiday Inn and Suites Makati
Palm Drive, Ayala Center, Makati, Philippines 1224

Hotel Features.
Recreational amenities include an outdoor pool and a fitness facility. This 4-star property has a business center and offers secretarial services, audio-visual equipment, and business services. Complimentary wireless and wired high-speed Internet access is available in public areas and the hotel has a computer station. This Makati property has event space consisting of a conference center, banquet facilities, and conference/meeting rooms. Room service is available during limited hours. Concierge services and tour/ticket assistance are available. Additional property amenities include a rooftop terrace, laundry facilities, and currency exchange.


Guestrooms.
348 guestrooms at Holiday Inn & Suites Makati feature minibars and coffee/tea makers. Bathrooms feature bathrobes and hair dryers. In addition to desks, guestrooms offer direct-dial phones with voice mail. 40-inch LCD televisions have satellite channels. Rooms also include irons/ironing boards. Guestrooms are all non-smoking.

 


Based on 951 reviews
from Bangkok, Thailand
Submitted on 26-05-2016
My wife and I stayed in this hotel last March 2016. We actually like this hotel primarily because it is a Holiday Inn chain and it is located adjacent to the Glorietta Mall. Except for a slight delay in picking us up at the airport and the fact that the hotel registration lobby is in the upper floor of the building and crowded, our stay was pleasant and comfortable. Staff at the reception, including those at the restaurant were friendly. Our room was average in size, clean and well-kept. Bre... Read more
from Los Angeles, California
Submitted on 27-05-2016
This is a great place to stay in Makati. Entrance to Glorietta and walking distance to Greenbelt. I like being able to do my pasalubong shopping in SM and Landmark, both are equidistant from hotel. Peaceful night's sleep, firm and soft pillows available. Clean, comfortable and new.
from
Submitted on 28-05-2016
As a frequent visitor to Manila I was certainly aware of this hotel but had regularly stayed in another hotel. This time it was booked out so I was offered the Holiday Inn by our Travel company. So glad they did. What a discovery. From the super location next to the mail to the availability of great restaurants in and around the hotel I was really comfortable. The room is very modern and well maintained. Really nothing you could fault about the facilities. I really did however want to complement... Read more
from Singapore, Singapore
Submitted on 28-05-2016
Stayed at this hotel for a couple of nights in April for business trip. This is a pretty decent hotel that is centralize in Makati. It is connected to Glorietta and walking distance to greenbelt. Great customer service from font desk and the morning breakfast spread is good.
from
Submitted on 29-05-2016
I've been staying in te holiday inn makati several times during transit bet my local flight and international flight for as short as 4hrs to an overnight stay Pro: 1. Concierge service : polite, fast to assist and friendly 2. Waiter at the resto: fast , efficient and friendly service 3. Room clean and comfortable. 4. Location near the airport, makati business district, good resto, and excellent shopping area Con: 1. Front desk: be sure to instruct and get the name of the person you've talked t... Read more
from Nottingham, United Kingdom
Submitted on 01-06-2016
Great location for shops, restaurants and a short 20 minute taxi to the airport. Had a minor issue but resolved with superb care by the duty manager REM. This hotel express's true filipina customer care which is hard to find elsewhere in the world. Clean, smart and tidy rooms with great amenities. A must stay hotel if in Manila.
from
Submitted on 01-06-2016
It is my first time here at Holiday Inn Suites and i am so glad i tried a staycation for my birthday. From outside the hotel being greeted by Jeric to check in by the super efficient Hennie i am extremely happy i opted to stay here as opposed to Marriott where i am a lifetime Platinum member. No offense to Marriott as it is the best hotel i am a member of but i gotta say i am loving Holiday Inn as well. The only downside i should say is that being a Spire Elite member i still needed to pay for l... Read more
from Manila, Philippines
Submitted on 03-06-2016
Its a very good place to stay, aside from you're very near to malls and everything in the city, the room is so comfortable also. Its very spacious with a big screen TV> We've got a non-smoking room and overlook the city. The food there is very nice, since we only eat there for a breakfast which is buffet that was 50% off. The service is good so as the laundry service and you can always ask them to make up your room even twice a day
from Metro Manila, Philippines
Submitted on 05-06-2016
I stayed at this hotel many times during frequent trips to Manila, and have always had great service. I now live in Manila and still go back to the Oz bar on the Roof Deck to enjoy a glass of wine in a quiet setting, which is hard to find. As with the rest of the hotel, the service at Oz is always first rate. The staff, especially Pam, Wine, Zang and Winnie, always goes the extra mile to ensure a pleasant experience. The pool is also on the roof deck so it can get a little noisy in the dayti... Read more
from Singapore, Singapore
Submitted on 05-06-2016
When I am in Manila I always stay at the Holiday Inn, Makati. Apart from the perfect location in Makati and next to Glorietta Mall the main reason I stay there is the Roof Top Bar - OZ Bar! Its the best chill bar in Makati! The atmosphere, drinks and live band is great and the personell working there are fantastic and make you really feel like you are at home. ? cant wait to go back.
from Manila, Philippines
Submitted on 13-06-2016
From check-in to check-out, Costumer Service was Outstanding! Ella at the check-in counter made us feel comfortable. Our flight arrived earlier outside the normal check-in period but Ella made it possible to accommodate us. Each time we needed transportation, the courteous staff were quick to get us a cab. Room quality, food quality, amenities and overall service exceeded my expectations for an overseas location.
from Jakarta, Indonesia
Submitted on 19-06-2016
Strategically located at the heart of Makati area, not far from airport. Next to it you'll find shopping mall (glorietta) and Chinese restaurant and Western cafe. The hotel concept is minimalist. The room is cozy. They have see through mirror from room to bathroom, suitable for new couple. The food selection is quite variation. So far it has succeeded recharge my mood after office hour. By the way, they have small bar on roof top.
from
Submitted on 22-06-2016
Rooms are nice airy and clean, you have everything you need. Excellent breakfast served on a terrace. We ordered chicken masala and a soup for dinner in our room and it was delicious and swerved fast. The service is really good and the staff kind and courteous. Nice rooftop pool and bar.
from Hanoi, Vietnam
Submitted on 27-06-2016
Completely secure,you will feel safe, with an excellent in house nurse, my Friend was sick with diarrhea, nurse was so professional, asked the right questions for diagnosis, prescribed correct medicine that works and my Friend was well within 4 hours!!! Great security team and conceirge and club lounge. Excellent service.
from Dannevirke, New Zealand
Submitted on 28-06-2016
Great stay. Team couldn't do enough for you. All the facilities you would expect...although I would still like a guests laundry to do my own washing. I woudln't think about looking any where else for my next stay.
from
Submitted on 07-07-2016
Stayed here on a recent business trip. Great location in Makati as it's connected to a mall, which connects to several other malls and restaurants, including Greenbelt. Staff are very attentive and friendly. Breakfast and room service were also great. No issues with the room or facilities. Highly recommend this hotel and will return if I am needed back in Makati area.
from Singapore, Singapore
Submitted on 07-07-2016
This hotel is conveniently located in the heart of Makati. Good for business travelers and shoppers around as this hotel is surrounded by at least 5 malls. If you are heading towards Bonifacio Global City for business, this hotel is also accessible. However, if you are looking for a serene and peaceful stay with sights of nature, you would need to reconsider.
from
Submitted on 09-07-2016
Adjacent to the mall. Easy access from airport. Very good holiday Inn. Nice room, clean. Staff extremely courteous and helpful. Lots of rain during our stay , access to the mall made it very easy and pleasant for shopping. Good value for makati.
from Saudi Arabia
Submitted on 10-07-2016
Everything about this hotel was spectacular - the location (attached to a shopping mall), the security (made you feel extra safe), the food options were varied and tasty. Last but by no means least - the staff - who addressed you by your name and were so accommodating, professional and ready to assist as and when required. I do not recall the staff by name but everyone from those at the front entrance, behind the counter on ground level and on the lobby level. The staff in the food areas incl... Read more
from Doha, Qatar
Submitted on 12-07-2016
Had a very relaxing weekend with old friends, meet-up and mall hopping is very prctical because it is conviniently located at the heart of Makati CBD. Rooftop bar where pool is located can be very good spot to meet with friends.
from
Submitted on 12-07-2016
I have been in Manila Makati on August 2013 with friends, we stay in the hotel, was great choice. Beautiful room, friendly staff, the pool on the top roof, nice lobby and intercontinental breakfast buffet. and connected to a mall .
from Dubai, United Arab Emirates
Submitted on 14-07-2016
Firstly, we love the location but what makes it really special are the people working in that hotel. The staffs are very courteous and everybody wears a smile. Secondly, when we had requested something and not delivered immediately, the moment my husband followed up someone came immediately to check and apologize. They are very sensitive with the needs of their guests. This is why my husband and i always prefers staying at your hotel every time we visit Philippines. Last April during our stay my... Read more
from Makati, Philippines
Submitted on 17-07-2016
This is the second worst IHG property that I've stayed in (Holiday Inn Malpensa in Milan, Italy is the worst so far). Staff are cold and apathetic.I stayed here before and had the same negative experience. They also quoted the incorrect room rate to me over the phone and even called again to confirm the rate, but to my surprise, the rate that was quoted to me was significantly higher than what was quoted. I asked the manager if they are recording calls hoping that they could back track our conv... Read more
from Brisbane, Australia
Submitted on 18-07-2016
On the first of January I was present on the closure of Intercontinental hotel. After 25 years staying in one hotel it was a very hard Goodbye to the staff, they were like my family. I stay in that hotel every month, I told myself that I will not stay in any hotel in Manila. I was going to wait until another Intercon opens. Last Friday I arrived in Manila for my weekend stay. I was worried because this property does not have the hotel size of the room I am accustomed too. I thought I will give i... Read more
from
Submitted on 20-07-2016
The hotel has a very good location. Stayed here with a friend. Malls and restaurants are scattered everywhere. It is convenient to get a taxi. The pool is good. But if you are looking for a peaceful, quiet place, you might want to check some other hotels out.
from
Submitted on 24-07-2016
I celebrated my birthday in this hotel. The lounge staff made my day extra special. They sent a birthday cake with hotel staff singing a birthday song. Special thanks to katrina, ana and the rest of the staff. Hotel staff were all courteous from check in to check out. Though our view is a construction area, we didn t really mind since no much noise was heard from our room. Location was very good. Near the mall. Definitely be back again.
from Singapore, Singapore
Submitted on 25-07-2016
Firstly its part of IHG group which is the same as Intercontinental Hotels. I used to stay in Intercon Makati for the longest time till it was slated for demolition. Rooms are pretty good size, breakfast spread is good & reasonable. Wifi quite fast and strong. Glorietta Mall can be accessed through the Ground floor lobby. Overall a very positive experience!
from
Submitted on 28-07-2016
i stayed here overnight on a trip to other areas of the Philippines. The staff knew I was in a rush and did everything they could to make sure I had a great stay. I was upgraded, had complimentary room service delivered in the evening to help me relax, the desk information was great, buffet breakfast was perfection and the transfers were prompt, professional and again full of considered service. I recommend this hotel to anyone staying in the Philippines for business or pleasure.
from
Submitted on 28-07-2016
The room is beautiful, clean and new. And the surrounding is very quiet. Also the guard are friendly and approachable. but the food from the breakfast is very simple, as I'm a filipino those food are just a basic food. The price is not worth it. I suggest the Dusit thani hotel it just near in holiday inn are accepting a walk in for buffet breakfast same price with the holiday inn but in Dusit Thani the food is great and the dessert are many options.
from Singapore, Singapore
Submitted on 30-07-2016
I felt very safe and secure in this hotel. They have trained dogs that work on shift to sniff luggage that enter the hotel. Rooms are spacious, staff are very friendly. Lots of eateries near by. Definitely will come back to the same hotel again for my next visit to Manila
from Manila, Philippines
Submitted on 31-07-2016
Relatively new hotel so as expected the place is still in good shape. Room was good but the staffs were great. Very accommodating and friendly. Pool was nice also. Not that big but cozy pool side. The lifeguards were very attentive. Nothing spectacular bout the breakfast. The usual stuff you would expect in a buffet set up. Best part was the thoughtfulness. Sent to our room a piece of chocolate mousse with birthday greeting card. Would definitely go back for another city staycation.
from Pune, India
Submitted on 01-08-2016
It was my second stay in this hotel and i expected that Hotel management will take my feedback of my earlier stay in Feb 16. However it was upsetting to note that Holiday Inn still doesnt provide even plantinum and above IHG members access to lounges. Crown Plaza has already started and some holiday inn hotels do provide the same. Thus its high time Holiday Inn makati also reviews the benefits which will give frequent travelers a reason to chose Holiday Inn. I might be traveling again this month... Read more
from Oakville, Ontario, Canada
Submitted on 01-08-2016
I was visiting Makati after a long absence and kind of missed the Intercon that was familiar to me. However, the relatively new Holiday Inn and Suites was equally good. This is a modern hotel in comparison with access to Galleria, Greenbelt and everything else in the area. The rooms are quite nice, though the view from some of them (I stayed in two of them and changed from a third) is not the greatest with construction in the background. But that's all a matter of time before things change. The ... Read more
from Makati, Philippines
Submitted on 02-08-2016
I chose to stay here for the location, it's on the same premise as Glorietta and short walk to Greenbelt. From the security guards at the entrance to the bell boys, receptionists and housekeeping, all the staff was exceptionally courteous and friendly. Room was a decent size and amenities were good. The only problem I encountered was our shower drainage didn't work so ended up flooding the whole bathroom floor. It's a fairly new hotel so thorough maintenance should be done constantly.
from Mumbai (Bombay), India
Submitted on 07-08-2016
I have stayed at the hotel twice now and everytime the service has been impeccable. Its location right next to the most popular spots in Makati area is an advantage as well and one can easily walk around to explore the numerous restaurants as well as shopping malls around.
from Toronto, Canada
Submitted on 09-08-2016
This hotel is attached to the Glorietta mall, in the middle of Makati. This means, you do not have to go very far from the hotel to have shopping and dining choices. The hotel staff is so friendly. They truly know how to make you feel at home. They remember your name, your favorite seat for breakfast, and even what you like in your omelet. The room is well appointed, and comfortable. Plenty of room to also spend some off hour work when needed.
from Honolulu
Submitted on 10-08-2016
Perfect location since one of the major shopping mall is right next door. Room was perfect. Pillows case marked (firm/soft) so there are no confusion. Service is top notch. Breakfast was awesome. No complaints.
from
Submitted on 15-08-2016
The room was nice. My kids warmed up to it immediately. Pool is small but just right for a dip. Though it was closed on our first day, due to lightning warnings, the weather was better the next day. Location is perfect since Glorietta connects to the ground floor entrance. SM, Landmark, and Greenbelt are all accessible via walkway. Breakfast buffet at Flavors was very good. Staff were very courteous and thoughtful. The hotel sent over a complimentary cake after learning we were celebrati... Read more
from Morgantown, West Virginia
Submitted on 26-08-2016
We stayed in a 2 bedroom suite at the Holiday Inn & Suites Makati for 4 days. The service was great! Everyone was very helpful, especially the people in the Executive Lounge. :) The therapists at the spa were really good!
from Melbourne, Australia
Submitted on 26-08-2016
We liked the location of the hotel. It's close to the airport and located within a shopping precinct, great for shopping and eating out. Staff are friendly and very accomodating. Clean, comfortable and decent-sized room. We stayed here twice and we did not have any issue on both stay.
from Beirut, Lebanon
Submitted on 27-08-2016
Yeah I was kinda amazed when I was first informed that's a non smoking hotel. The hotel has a spectacular view and is located in the heart of Ayala Center and offers a direct access to the renowned Glorietta Shopping Mall and walking distance to Green Belt 3&4. Staff are very friendly and helpful, rooms are modern and spacious. In general that's a great hotel and location is perfect.
from Mandaluyong, Philippines
Submitted on 29-08-2016
We had our great and memorable time. Receptionists were very accommodating, room services were all nice and attentive, bell boys, securities and lobby staffs were superb and friendly. All the staffs were trained with high-level of services. Facilities are good and functional. Complete bathroom toiletries. This hotel is connected to the Malls, and near to some establishment. We enjoyed our stay here before, during and post of the celebration of my sister's wedding. In behalf of Marquez-Bigcas fam... Read more
from
Submitted on 02-09-2016
Last visited this hotel 2 years ago and is still of the same excellence. All staff very courteous, room modern and fresh, bathroom great. Superb buffet breakfast, I couldn't eat Enough! Very helpful in organising airport pickup and dropoff. Cannot fail to recommend. Will be back for sure.
from
Submitted on 09-09-2016
This hotel have a very perfect location as it next to Alaya mall, the hotel is so lovely, warming and comfort, the staff are friendly and you can go to the mall next door and spend your day there. The room is modern and cozy, the bed you just want to sleep and never wake up. I will be back again to this hotel for sure.
from
Submitted on 09-09-2016
From the welcoming pre-arrival email to good bye - everything was really great here. My room was spacious, well stocked with everything I needed - water, bathroom amenities and even welcome fruits. Good quality wi-fi. The hotel is connected to a huge mall, in case you need to buy anything. If you're arriving by plane, they can arrange a pick up for about $30, which I was told is a pretty OK price. That will save you from working out a deal with taxis and it's safe.
from Las Vegas, Nevada
Submitted on 15-09-2016
Loved this place! We always stay here when we come to visit. The location is great; right next to Glorietta (don't even need to leave the hotel)! Service is always the same but impeccable! I loved this consistency! Everyone is always, always polite!
from
Submitted on 18-09-2016
situated next to glorietta mall and the greenway its a very good hotel,great staff,clean spotless rooms with a roof bar and pool,,plenty to do locally and do it safely, resturant very good too and there is an executive lounge too which you have to pay extra in fact any promotions they offer i would rely on literature more then a verbal sales pitch as even here something gets lost in translation and you end up paying for something you dont want or need..just be informed the staff are great and i ... Read more
from Honolulu, Hawaii
Submitted on 22-09-2016
I like coming back here. The staff recognizes my return, and it's convenient for my family to visit and hangout. I'm so glad I choose this place during my stay while in the Philippines. Although, it's not really a large hotel, the pool area is small and tend to get crowded when theres plenty of people. But I feel safe here. The guards and staffs are very polite and friendly. The only thing I really didn't like was the elevators for being slow all the time. Otherwise, all and all is great stay.
from
Submitted on 23-09-2016
Stayed here a night or two. This hotel has a executive lounge and though a little pricey its definitely worth it!! The mall is right at the ground floor and u can have a view of makati skyline as well. Will recommend for travellers who like to walk nearby malls!!!
from
Submitted on 24-09-2016
Holiday inn Suites Makati is new and has very nice large room and beside Glorietta. Room is nicely decorated and good service from staff but alas they go for cheap inferior quality ironing board and kettle. Had an accident on this cheap ironing board when it collapsed. Why IHG agrees on this flimsy quality for a Suites but still want high price for room.
from
Submitted on 26-09-2016
I stayed at the Holiday Inn Makati for a three day business trip and was exceptionally pleased. The hotel is very modern with well provisioned, quiet rooms. The lobby and rooftop bars are great - they make excellent drinks and serve very nice food. The view from the rooftop (with a pool) is great. The Holiday Inn's friendly staff were always very polite and helpful. Location wise, the hotel is situated in front of the Glorietta Shopping Mall (lots of shops and food places) and is within w... Read more
from
Submitted on 28-09-2016
Stayed 4 nights there, clean and comfortable room as expected, very friendly staff as expected from Philippines. Located in business district, near to many shopping malls. Delicious breakfast. Recommended.
from Singapore
Submitted on 04-10-2016
Business district but also Shopping area. Built into a shopping mall, you get access to the shopping mall on the ground floor. I really like this hotel. Comfortable rooms, not noisy considering the traffic or shopping mall below. The conveniences are 2nd to none. About 15 minutes to NAIA T3 via the Skyway, but with everything in Manila, depends on traffic but Skyway is so far reliably empty. You have nice choice of restaurant around the huge Greenbelt malls. The normal wifi is slow. Being an IHG... Read more
from Kuala Lumpur, Malaysia
Submitted on 14-10-2016
Stayed here for 3 days. The service was commendable, and the staff were great. They were helpful, friendly and very attentive. The room is spacious, clean and comfortable. Had good nights sleep and not disturbed at all by the heavy traffics outside the hotel. The location is perfect. It's connected to a mall, which is connected to other malls. So visitors have lots of options for food and shopping within walking distance. Loved my stay here. Will return for future stay in Makati.
from Malaysia
Submitted on 17-10-2016
I am a regular travel to Manila. Whenever I am there, I will stay in this hotel. The hotel is integrated with the shopping area and you don't have to come out of the hotel as it linked to a couple of large shopping malls. I have tried once shopping from malls to malls as the malls are inter-linked but till now I still cannot completely visit all the malls as there are too many. Usually, I can find very good restaurant and things I need in the first two malls. Also, Staff from this hotel are very... Read more
from
Submitted on 23-10-2016
Naturally I wanted to stay with Intercontinental but as it is being demolished and rebuilt. I stayed with IHG and went Holiday Inn. I actually thought I was in an IC property. I found out on leaving than many IC staff had been transferred to HI during the IC rebuild. This says a lot about the quality and kindness of IHG, they look after their people. The Roof Top Bar is a wonderful, open space with a mix of live music or a DJ each night. Winnie and her team are amazing. The Executive Club with J... Read more
from Singapore, Singapore
Submitted on 23-10-2016
I was staying on the level 12th, the room was big, giving me ample space to move around. The toilet is spacious too, very neat and clean. Breakfast was nice, but will be even nicer if coffee can be served slightly faster, as I had to ask 4-times for my coffee. This happens every morning when there isn't much breakfast crowd in the morning 7-7.30am. During more crowd I can understand, wonder if they really forgets about my request for coffee, every time I ask for it. Hotel location is superb, wit... Read more
from Singapore, Singapore
Submitted on 31-10-2016
I have stayed in many Holiday Inns throughout the world and this is one of the best. It is immaculate, posh, and service is first rate. The room attendants actually follow their eco-policy and when you hang your towels on the rods, they do not remove them. If staff see you in the hall, they will ask if your room needs anything. This is nice as you may need extra water bottles or chips for the minibar. The breakfast buffet is standard and there is much variety to it. They will get you a cut ... Read more
from Phuket, Thailand
Submitted on 31-10-2016
Although used only for an overnight stay near the airport, the Makati was upmarket and very professional. Staff were very polite and couldn't be faulted. Airport pickup was smooth and problem free. Sadly, didn't have time to try out what appears to be an excellent selection of eating places in the hotel.
from Hackensack, New Jersey
Submitted on 01-11-2016
Rooms are spacious and super clean. Staff is outstanding! Breakfast is served daily in the main room starting at 6:00 am which is wonderful since most places in the immediate area don't open until 10 or 11:00 am. Huge mall connected to the hotel through main entrance which made it very convenient for shopping. Also, very near the airport.
from Singapore, Singapore
Submitted on 01-11-2016
The location is very convinient, shopping malls and restaurant are very accesible. The buffet breakfast was great, a lot of different variety of food. The place was neat and have a confy sleep?????. Will stay again here on my next business trip.
from Portsmouth UK
Submitted on 02-11-2016
Excellent central location within a shopping mall. Great staff and service.Not too far from the freeway to the airport. We were able to meet a number of friends and relatives who found the hotel easily.
from
Submitted on 04-11-2016
Love the location & the facilities here. Best of all, the customer service provided by the staff. All of the staff always greet with sincere smiles and responsive chats, which are so welcoming and give me the sense of pure warmth. Definitely returning to HISM and highly recommended to other travelers as well!
from
Submitted on 04-11-2016
I normally avoid Holiday Inns, however this hotel has changed my opinion on the chain. Quality of service and room cleanliness cannot be faulted. My only issue was with the lifts... sometimes you could be waiting 5mins for a lift to take you to reception. Will definitely return!
from Singapore, Singapore
Submitted on 05-11-2016
Nice and warm service from all staff. Never forget to greet anyone. Love their room, love the surprises for our anniversary as well. Big gym and swimming pool. Will come back! Just be careful for connecting rooms, the sound-proofing is not so great. We are couple and our room was a connecting room (family of 4 in the other room- so loud with the kids) Other than that, everything is good.
from Maasmechelen, Belgium
Submitted on 11-11-2016
I had to stay one night in Manila because of a connecting flight next day. The hotel is very nice and very good situated in the makati area. The check inn was very quick and good. They have a bar on the lobby level and a rooftop bar. The shopping malls like green belt are a few minutes walking distance.
from
Submitted on 15-11-2016
Stayed at the hotel Nov 12-13 via Grab promo, got an overnight stay for only P4,186 net! (Without breakfast). This hotel chain is really one of our favorites, having stayed before at Holiday Inn Galleria and Golden Mile HK. We were not disappointed, same service and comfort indeed! Will definitely go back. Here are some of the things I love most of the hotel: - adjacent to all the malls in ayala center - courteous people - hassle-free check in and check out - comfortable rooms, fast internet c... Read more
from Sacramento, California
Submitted on 15-11-2016
During our month-long trip to the Philippines and Taipei, my family of four plus "Lola" stayed here. Pros: Location-there is mall access in the lower level and lots of eateries and shopping around the building. Staff-The onsite staff were all so warm and welcoming! Pool-Who wouldn't like a pool at the upper level of the hotel. Gym-Nice amenities Cons Bathroom-The shower was poorly designed and water leaked out frequently. Will be back!
from
Submitted on 20-11-2016
From the second you enter their lobby to the second you get out of the elevator, the warmth and friendliness of their staff makes you feel you are in a 5-star hotel! I would bring back any client there in a heartbeat!
from Manila, Philippines
Submitted on 23-11-2016
The meeting events staff was extremely helpful and efficient. Staff in the 4th floor restaurant also friendly and attentive. Food was ok but vegetables very scarce and an over abundance of carbs. This hotel is relatively new so still has a fresh feel. Some decor a bit odd...as though the design was computer generated.
from Tel Aviv, Israel
Submitted on 27-11-2016
I was staying in the hotel for a business trip. Great location in Makati, next to a big mall and to the 'Greenbelt' shopping area. Good breakfast, clean and comfortable beds, reasonable price. The hotel has a nice rooftop pool where you can enjoy a drink in the pleasant evenings. A spa is also available. Overall for a business trip it is a great choise.
from General Santos, Philippines
Submitted on 27-11-2016
I only stayed one night after feeling like the room we were given was rather small. It was upgraded but as a Spire Elite Ambassador I preferred to move on to another IC Hotels group property. The pool area is nice. The staff are friendly and welcoming.
from Dededo, Mariana Islands
Submitted on 28-11-2016
Let me say this: the NUMBER one thing I can honestly say is that the staff is AMAZING with their customer service. Hands down probably the friendliest, most accommodating group I have ever seen. From the doormen all the way to the front desk clerk to the people that work at the pool. (By the way, the rooftop pool is small but nice. Right next to the bar which was nice) I have to give kudos. Whomever is responsible for the training of customer service did their job well. As far as the facilities ... Read more
from Jeddah, Saudi Arabia
Submitted on 29-11-2016
excellent location next door to 5 malls and a great and big selections of restaurant and coffee house , great staff , big room free wifi , small pool , nice gym . restaurant not that good . to get a taxi in late night will take 10-15 min waiting
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