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Marco Polo Plaza Cebu

Cebu, Philippines (CEB)

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Based on 897 reviews
Room & Rates
Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

2 double beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
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Deluxe Double Room

Deluxe Double Room

2 double beds
344-sq-foot (32-sq-meter) room with mountain views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
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Deluxe Single Room, 1 Double Bed

Deluxe Single Room, 1 Double Bed

1 double bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
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Grand Deluxe Room

Grand Deluxe Room

1 king bed or 2 double beds
344-sq-foot (32-sq-meter) room with ocean and city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
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Continental Club Room

Continental Club Room

1 king bed or 2 double beds
344-sq-foot (32-sq-meter) room with ocean and city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Non-Smoking
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Continental Club Room - Single

Continental Club Room - Single

1 king bed or 2 double beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Hide room details
Grand Deluxe Room - Single

Grand Deluxe Room - Single

1 king bed or 2 double beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
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Marco Polo Plaza Cebu
Cebu Veterans Drive Nivel Hills, Apas, Cebu, Philippines 6000

Rooms
Make yourself at home in one of the 329 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features include complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.

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Know Before You Go

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: PHP 757 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 897 reviews
from Cebu City, Philippines
Submitted on 20-05-2016
Everything is just perfect from the entrance door to the rooms. The managers and staffs were polite and helpful, you experience the Filipino hospitality to the fullest. A very good place to relax and escape from the busy traffic of the City.
from Gold Coast, Australia
Submitted on 21-05-2016
I stayed here with my wife for a few nights. It is a nice peaceful hotel as it is not in the city center but on the Mountain side of Cebu.15 minute drive to the mall. They have a few nice restaurants you can choose from. The staff were excellent.
from San Juan, Philippines
Submitted on 23-05-2016
Great hotel & wonderful staff! Cant ask for more. Breakfast buffet was great & the swimming pool was nice and clean. Loved the continental club lounge. Nice view & room aircon was superb. Looking forward on our next trip to cebu.
from Luna Apayao
Submitted on 23-05-2016
During the past years of visit in Cebu traffic was not a problem in the city but during our last stay it was really terrible good thing Marco Polo area traffic is not that bad..the hotel provide shuttles for the guest going to the malls Breakfast was good..menu is being changed everyday..if you are health conscious you have options to get a healthy options or have a high fat diet­??? Swimming pool is clean...lifeguard is there all the time..staff are very attentive of your needs, clean pool, ide... Read more
from Mandaluyong, Philippines
Submitted on 24-05-2016
Checked in for a medical convention last week, stayed 4 days 3 nights. No free shuttle to and from the airport. Check-in was slow, the slowest I've ever experienced! The online pre-registration is useless, because instead of just dropping by the frontdesk to "get your keys", you spend as much time or more anyway. The room is okay, bath amenities are lacking. Windows are not tightly sealed. We got a sea view deluxe room, directly above the rooftop venue, and you can really hear the noise! Hotel ... Read more
from Hong Kong, China
Submitted on 01-06-2016
At time they take good care but nothing compare to Marcopolo Davao which is the best in all aspects because the GM , RM and the Duty Manager are all so cozy and friendly that you will never feel that you are away from home , when you check in and check out they personally see you off and great. Here I am not so pleased after the duty manager Ms.Claudia resigned as she always used to see us greet us and take care of our knead, but we came across the Executive Chef Stefano Verillo who is really ... Read more
from Manila
Submitted on 04-06-2016
My stay in Marco Polo Plaza Cebu completed my stays in all Marco Polo Hotels in the Philippines. Thank you for our kind sponsors who made the bookings. Breakfast in all marco polo hotels are really belly busting and mouth watering!! Awesome set up and the variety of food is really fantastic. My room was in the 20th floor with awesome city view. Comfy bed and sheets for a deep sleep. The property is bit old but very well maintained. Staffs are all kind and helpful. The swimming pool is beautiful ... Read more
from Hong Kong, China
Submitted on 05-06-2016
Very good property but knead more interactive with vip and regular guests making them feel like there are at home, with a few words to make them feel in comfort zone, as we are GHA Platinum members we love Marcopolo Hotels
from
Submitted on 06-06-2016
This hotel used to be the famous Cebu Plaza until it was closed by the management & Marco Polo bought it. The rooms though a bit old yet it was renovated & given a modern ambiance. The food at their resto is one to look forward to. The lobby is still majestic & grand as well as their furnishing.
from Makati, Philippines
Submitted on 06-06-2016
Love the fruits and flowers every time I enter the room. So happy to see salmon-colored roses during my last stay! Buffet breakfast is excellent and option for takeout is available especially if I need to leave early. Lastly, I'm in love with the city and sea view from my room! It's my home in Cebu!
from Canada
Submitted on 27-06-2016
Marco Polo Plaza Hotel is nestled on top of Busay Hills in Cebu City. I had been to and had seen a room at Radisson Blu there and, having stayed at the Marriott a few times, I can safely say that MP is the 2nd top-rated hotel there. It may not be central; however, it is a short drive or cab ride to the main mall (Ayala). The hotel has shuttle service so location is not an issue. MP's buffett meals are quite popular with the locals and possibly with the tourists as well. Hotel is well-maint... Read more
from Tumby Bay, Australia
Submitted on 28-06-2016
Staff are first rate always. Beautiful views. Rooms are spacious and very clean and tidy. About 5 min taxi ride to shopping centre, or take the Marco Polo curtesy bus. Awesome live music every night in doors or by the pool.
from Cebu City, Philippines
Submitted on 28-06-2016
The cucumber drink in lobby restaurant is delicious and not too expensive. The swimming pool us nice good view of city and sea. Don't sit near kiddy pool unless you are prepared to be bombarded by kids at any moment
from Cebu
Submitted on 29-06-2016
I'm back again in Cebu , and staying at my favourite hotel , it's the best in in Cebu ! The staff are all fantastic ! Nothing is too much trouble I feel like I'm a guest in there own home !i had dinner last night in the blue room !wow it was so so good ! I had the hot vichyssoise with truffle cream ! Best I've ever had and the baby back ribs with mash and veges incredible ! I've travelled around the world but this meal was just amazing! Love this place
from Florida
Submitted on 01-07-2016
Very nice and safe hotel. The staff, service, food, drinks and safety of the hotel was all nice. I enjoyed my stay. Hotel definitely caters to the business folks but I did see a few families too. Not alot to do on property expect the pool and a beautiful view of Cebu from the Hotel Restaurant on the top floor (although only open Tuesday through Sunday). For a family stay i would recommend the Radisson Blu.
from
Submitted on 03-07-2016
We attended a function hosted by tanduay and we stayed at this hotel. Upon arriving you could feel the 5 star ambiance with the towering floral centerpiece and high ceiling but the difference is that it somehow feels warm like home as compared to other hotels of the same status which feels rushed and uptight. The room is spacious and complete set of toiletries is provided with slippers, robes and nice smelling soap. I guess our room is standard size so we dont have a bathtub. Most foods in the ... Read more
from Metro Manila, Philippines
Submitted on 04-07-2016
I just feel that Marco Polo is my home away from home and, for my second stay, as usual it never fails me. It is conveniently located slightly away from the noise of the city. Thus, I get enough sleep and can easily meet my friends in Ayala Mall.
from Seoul, South Korea
Submitted on 06-07-2016
the view was so nice and it made me feel nice in the last night of the trip. the swiming pool is not so big but it is enough to play with some friends. the good thing was that the bar aside by the pool. because their crues were so kind and talkative. the bad things are these 1. ventilation of a room : i was in a smoking room but i couldn't smoke. because of the smell. the smell made me thought the room doesn't have a fan. 2. a crue of CAFE MARCO
from Pattaya, Thailand
Submitted on 13-07-2016
This is a true luxury hotel in Cebu, located in entertainment area, very clean and friendly staff. Rooms are a bargain compare to many hotels in the same class. booking it for a second time, always great experience. Internet a bit slow.
from Makati
Submitted on 13-07-2016
Reception was helpful when i came in an earlier than my check-in time she accommodated by registering and keeping my bags and sent over my room while i went about doing what i went for in Cebu, convenient. The room where i was assigned has a really nice mountain view, splendid! Pool is also a nice amenity of the hotel. :) poolside, best breakfast nook.
from Malabon, Philippines
Submitted on 14-07-2016
Marco Polo is one of the Luxury hotel in Cebu the is why i have to try this hotel and it never failed me. Modern design Room and great lobby. I was able to booked a promo stay which is very cheap. They even gave me a free Flipflops as part of the promo. Same in a lot of hotels, we were not able to bring inside our room our pasalubong especially Danggit, however, the staff was nice to us to keep our pasalubong in a safe place. Food served in the restaurant is good..
from Manchester, United Kingdom
Submitted on 15-07-2016
This is a beautiful hotel and fantastic value. It is situated in a central location about an hours drive from the international airport. It's located in a great position for exploring the island. The cuisine is exceptional and the outside pool bar is stunning. I can't recommend this hotel highly enough.
from Uluru-Kata Tjuta National Park, Australia
Submitted on 16-07-2016
We stayed in a Continental Club Room with a sea view. There were three of us staying in the room but it was spacious enough. The room was well appointed with an extensive range of toiletries. A large fruit plate was waiting for us. View over the harbour was impressive. Check in was quick. It was worth paying extra for the club access as the breakfast and evening food and drinks were of a high standard. The breakfasts particularly were impressive although they did not seem to have a great r... Read more
from Bulacan Province, Philippines
Submitted on 16-07-2016
Going to the hotel was a disaster. The place is far from the airport and with flodded streets going to the place left us stranded for 7 hours. Upon arrival the guest relation officer, a Chinese entertained us and informing me she could not find my name despite presenting the voucher and identification. Form of discrimination? A Filipina saved my day. Breakfast has few choices of food. Some taste good others not. The room is average. The bathtub is too high I could reach the ceiling and going off... Read more
from Cebu City, Philippines
Submitted on 17-07-2016
The hotel is such a wonderful place to stay as you watch the city during the night time. It was alluring with it's beautiful garden and the restaurant beside the pool. The staff were so hospitable and the service is world class.
from Iloilo Province, Philippines
Submitted on 17-07-2016
Bad bed and in-room service. Flat iron and ironing board only available upon request and in my case it took them 3hours to deliver requested service. Rooms have poor mobile signal. Comfort room amenities - average.
from Singapore, Singapore
Submitted on 19-07-2016
I stayed 2 nights and got the honeymoon package. I intended to use the room for wedding preparations where the bridal entourage would do the makeup, video, dress-up etc. I was upgraded to the Grand Executive Suite and I was really happy. The room was massive and could fit everyone (videographers/ makeup artists/ photographers/ entourage/ etc). Aside from that, the service was excellent. Our groomsmen called for suit pressing at 2:00 am and someone was there within minutes. We also had champagne... Read more
from Silver Spring, Maryland
Submitted on 19-07-2016
Service was excellent however the quality of the suite is very poor for the price. It needs to be upgraded/ renovated! We love staying at Marco Polo due to its excellent service! Staff are overly kind and friendly!
from Paranaque, Philippines
Submitted on 20-07-2016
There's a lot of hotels in Cebu. There are those closer to our provincial office but I choose Marco Polo because two things. First is the breakfast buffet in Cafe Marco. They have a wider spread. Second is proximity to the mountain. I love running and the hotel's location is very convenient for running up a hill. Awesome also if you can bring your bike.
from
Submitted on 20-07-2016
Staying at the Marco Polo was one of the best experiences I ever had, choosing to stay at the continental club room was a great decision. From the moment we checked in it was a great experience. The service was exceptional. Special mention for Michelle Fuentes ( Continental Club Manager I guess) for her attention and helping us keep our little one busy with the stuff toy she had on her table :-) Would love to be back soon ..
from New Delhi, India
Submitted on 21-07-2016
Excellent room, view from window and pool as well as location. it is on a higher ground so whole city is visible from the higher floors. i was on the 20th floor. the breakfast was sumptuous with great many options in cuisine.
from Greendale, Wisconsin
Submitted on 24-07-2016
I had been to the Marco Polo many times as it was a favorite of mine for its restaurants and live music. However, for some reason i had tended to stay at other hotels prior to this visit. That had been my loss as Marco Polo is unquestionably the best hotel value in Cebu. The first thing to mention about Marco Polo is the service, which is exceptional. Their concierge team could not be better. They arranged transportation, answered questions, made restaurant reservations, helped when I had an is... Read more
from Los Angeles, California
Submitted on 25-07-2016
We stayed on the 23rd floor and had an unobstructed and gorgeous view of the mountains! Michelle at the Continental Lounge on the Penthouse level was very accommodating and made each day of our stay a memorable one. The host there was very gracious and attentive. Downstairs in the restaurant/bar, our hostess was also very attentive and helpful. Our rooms were always clean and the turn down service was always welcome, after a long day touring the city of Cebu! Overall, the staff at Marco Pol... Read more
from
Submitted on 27-07-2016
Stayed solo in a city view room. King bed. Great view. Superb service. Value for money. Many choices for buffet breakfast daily. Room service is on-time and food is not too pricey. Big servings. Not crowded. Great location to recharge, energize and nourish oneself to good health.
from suwon
Submitted on 27-07-2016
good and good staffs are so kind! i recommend that staffs were so kind for me brakfast was soo good for us. i will go back here when i have a chance to visit here. i really appreciate for their staff.
from Cebu City, Philippines
Submitted on 01-08-2016
We travel to the Philippines almost every summer, and we make it a point to stay at Marco Polo Hotel. The staff is always very gracious and helpful, and the breakfast buffet is the best in Cebu City. It is always a pleasure and a treat for us to stay at this outstanding hotel. This year, my wife and I celebrated our 24th wedding anniversary there. We are looking forward to also staying at this hotel next year as it is always a first-rate experience for us!
from Woodland Park, New Jersey
Submitted on 02-08-2016
Great amenities but I agree with most comments that the place needed better maintenance. For an awesome place deserving a 5-star designation, attention to the little details need to be addressed. My room was beautiful, but the bathroom needed better cleaning. There were water spots all over the shower floor indicating lack of attention to detail. The rubber mats used inside the shower were the ones you buy from cheap stores in the US, I believe made by rubber maid. Grout on the tiles show age th... Read more
from Tokyo, Japan
Submitted on 04-08-2016
It is 3rd time for me to stay Marco Polo Plaza Cebu. Room is always clean. Food is OK. All staff were very kind and their smiles were so nice all the time. Also I like each amenity item in the powder room.
from Perth, Australia
Submitted on 05-08-2016
Stayed one night in transit Ever5uthing you would expect from a Marco Polo hotel. Perched on the hill there great views from the bar on floor 25. Room great, clean and modern and staff are amazing. Food of great quality and prices reasonable Cebu traffic is terible which is the only bad thing about getting here... but all hotels are in a similar location
from Panglao Island, Philippines
Submitted on 07-08-2016
It is not our first time staying in his hotel. And sometimes with the whole family we come here for the delicious dinner buffet. Staff are very courteous. The place is on a hill and away from the heavily trafficked city, so the place is quiet and has a very good view of the city and the surrounding mountain side. Ideal stay if you just want to relax. Be sure to bring in needed snacks and water since the place is far from any convenience stores and malls included. Our room is spacious and very ne... Read more
from Emmenbr├╝cke Switzerland
Submitted on 09-08-2016
its very clean, quiet, very friendly staff, exellent food, late checkout, the breakfastbuffet so large and delishes, the entree bloomng, pickupservice very good, and the Barstaff also trained very good
from Calgary, Canada
Submitted on 09-08-2016
The Marco Polo is a beautiful hotel with helpful staff and great food. The morning buffet is amazing! Try the waffles and omelet bar! The outside patio has the best fish and chips and listening to live music by the pool is a wonderful way to spend an evening. The room was clean and comfortable. The shuttle makes it easy to get to any of the big malls. I would highly recommend this hotel.
from Luzon, Philippines
Submitted on 10-08-2016
Our family took a short city break in Cebu during early August 2016, maybe not the best time to visit Cebu as during the rainy season the sky is often overcast and it rains most days. The Marco Polo is located a short distance from the airport, away from the beaches of Mactan Island on the main island of Cebu, the main advantage of this is that the hotel is situated up the hill from the coastline and benefits from an excellent view of the surroundings and the cool onshore breeze. Our stay was s... Read more
from Mandaluyong, Philippines
Submitted on 12-08-2016
I love the bed, had a good sleep. I love the lechon kawali room service. But never get the smokng floor- horrible smell since they do not have a better air system. Outdoor pool is good. Staff are all nice but front desk needs better comprehension.
from Bahrain
Submitted on 14-08-2016
Mrs S and I have been talking about staying here for a while and were not disappointed. The rooms are pleasant, the pool area is great for the kids and the standard of house keeping exceptional. The best thing about the hotel is the Food and Beverage staff, they are friendly, accommodating and personal, in particular Nigelle the supervisor who looks after the pool bar, she is friendly, respectful, knowledgeable and a credit to the Marco Polo product, one of the best members of staff we have seen... Read more
from sydney, australia
Submitted on 14-08-2016
Really enjoyed our stay here, very hard to fault for anything, the food was superb and a great ambience in all bar / restaurant areas. Value for money for this quality. Little bit out of the way for night owls but if you want to impress that special girl, this is the place.
from Houston, Texas
Submitted on 14-08-2016
I was in Cebu for meetings two days. This hotel is centrally located close to the IT park where my meetings were. this place is located in a hilltop with a view of the city and port. I think we are talking about a 40 minute ride from the airport. The bar on the rooftop is nice and so is the breakfast. i have no complains. The room was large, the bathroom was adequate and the service was good. I think there are other hotels closer to the city. A convenient shuttle bus takes you to the local malls... Read more
from Quezon City, Philippines
Submitted on 15-08-2016
The hotel delivered in that I had a wonderful night's rest. The bed is excellent and not lumpy, and there is a large assortment of foods for breakfast. The Continental Lounge also was very calming peaceful, and had a great view.
from Butuan, Philippines
Submitted on 16-08-2016
Nothing to comment so far. Everything is good beyond my expectation. Breakfast is great, accommodations is excellent, bathroom is beyond compare, service to and from the airport and to other destinations was on time. Most of all, I appreciate the courtesy of hotel personnel.
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