Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

TODAY: $200 Off w/ Promo Codes

Marco Polo Plaza Cebu

Cebu, Philippines (CEB)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 1009 reviews
Room & Rates

Superior Room, 2 Double Beds

2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Hide room details
Deluxe Double Room

Deluxe Double Room

2 Full Beds
344-sq-foot (32-sq-meter) room with mountain views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Hide room details

Deluxe Single Room, 1 Double Bed

1 Full Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Hide room details
Grand Deluxe Room

Grand Deluxe Room

1 King Bed or 2 Full Beds
344-sq-foot (32-sq-meter) room with ocean and city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Hide room details
Continental Club Room

Continental Club Room

1 King Bed or 2 Full Beds
344-sq-foot (32-sq-meter) room with ocean and city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Non-Smoking
Hide room details

Continental Club Room - Single

1 King Bed or 2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Hide room details

Grand Deluxe Room - Single

1 King Bed or 2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning
Hide room details
Marco Polo Plaza Cebu
Cebu Veterans Drive Nivel Hills, Apas, Cebu, Philippines 6000

Rooms
Make yourself at home in one of the 329 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.

null

Know Before You Go

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: PHP 757 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1009 reviews
from Cebu City, Philippines
Submitted on 20-05-2016
Everything is just perfect from the entrance door to the rooms. The managers and staffs were polite and helpful, you experience the Filipino hospitality to the fullest. A very good place to relax and escape from the busy traffic of the City.
from Gold Coast, Australia
Submitted on 21-05-2016
I stayed here with my wife for a few nights. It is a nice peaceful hotel as it is not in the city center but on the Mountain side of Cebu.15 minute drive to the mall. They have a few nice restaurants you can choose from. The staff were excellent.
from San Juan, Philippines
Submitted on 23-05-2016
Great hotel & wonderful staff! Cant ask for more. Breakfast buffet was great & the swimming pool was nice and clean. Loved the continental club lounge. Nice view & room aircon was superb. Looking forward on our next trip to cebu.
from Luna Apayao
Submitted on 23-05-2016
During the past years of visit in Cebu traffic was not a problem in the city but during our last stay it was really terrible good thing Marco Polo area traffic is not that bad..the hotel provide shuttles for the guest going to the malls Breakfast was good..menu is being changed everyday..if you are health conscious you have options to get a healthy options or have a high fat dietđ??? Swimming pool is clean...lifeguard is there all the time..staff are very attentive of your needs, clean pool, ide... Read more
from Mandaluyong, Philippines
Submitted on 24-05-2016
Checked in for a medical convention last week, stayed 4 days 3 nights. No free shuttle to and from the airport. Check-in was slow, the slowest I've ever experienced! The online pre-registration is useless, because instead of just dropping by the frontdesk to "get your keys", you spend as much time or more anyway. The room is okay, bath amenities are lacking. Windows are not tightly sealed. We got a sea view deluxe room, directly above the rooftop venue, and you can really hear the noise! Hotel ... Read more
from Hong Kong, China
Submitted on 01-06-2016
At time they take good care but nothing compare to Marcopolo Davao which is the best in all aspects because the GM , RM and the Duty Manager are all so cozy and friendly that you will never feel that you are away from home , when you check in and check out they personally see you off and great. Here I am not so pleased after the duty manager Ms.Claudia resigned as she always used to see us greet us and take care of our knead, but we came across the Executive Chef Stefano Verillo who is really ... Read more
from Manila
Submitted on 04-06-2016
My stay in Marco Polo Plaza Cebu completed my stays in all Marco Polo Hotels in the Philippines. Thank you for our kind sponsors who made the bookings. Breakfast in all marco polo hotels are really belly busting and mouth watering!! Awesome set up and the variety of food is really fantastic. My room was in the 20th floor with awesome city view. Comfy bed and sheets for a deep sleep. The property is bit old but very well maintained. Staffs are all kind and helpful. The swimming pool is beautiful ... Read more
from Hong Kong, China
Submitted on 05-06-2016
Very good property but knead more interactive with vip and regular guests making them feel like there are at home, with a few words to make them feel in comfort zone, as we are GHA Platinum members we love Marcopolo Hotels
from
Submitted on 06-06-2016
This hotel used to be the famous Cebu Plaza until it was closed by the management & Marco Polo bought it. The rooms though a bit old yet it was renovated & given a modern ambiance. The food at their resto is one to look forward to. The lobby is still majestic & grand as well as their furnishing.
from Makati, Philippines
Submitted on 06-06-2016
Love the fruits and flowers every time I enter the room. So happy to see salmon-colored roses during my last stay! Buffet breakfast is excellent and option for takeout is available especially if I need to leave early. Lastly, I'm in love with the city and sea view from my room! It's my home in Cebu!
from Canada
Submitted on 27-06-2016
Marco Polo Plaza Hotel is nestled on top of Busay Hills in Cebu City. I had been to and had seen a room at Radisson Blu there and, having stayed at the Marriott a few times, I can safely say that MP is the 2nd top-rated hotel there. It may not be central; however, it is a short drive or cab ride to the main mall (Ayala). The hotel has shuttle service so location is not an issue. MP's buffett meals are quite popular with the locals and possibly with the tourists as well. Hotel is well-maint... Read more
from Tumby Bay, Australia
Submitted on 28-06-2016
Staff are first rate always. Beautiful views. Rooms are spacious and very clean and tidy. About 5 min taxi ride to shopping centre, or take the Marco Polo curtesy bus. Awesome live music every night in doors or by the pool.
from Cebu City, Philippines
Submitted on 28-06-2016
The cucumber drink in lobby restaurant is delicious and not too expensive. The swimming pool us nice good view of city and sea. Don't sit near kiddy pool unless you are prepared to be bombarded by kids at any moment
from Cebu
Submitted on 29-06-2016
I'm back again in Cebu , and staying at my favourite hotel , it's the best in in Cebu ! The staff are all fantastic ! Nothing is too much trouble I feel like I'm a guest in there own home !i had dinner last night in the blue room !wow it was so so good ! I had the hot vichyssoise with truffle cream ! Best I've ever had and the baby back ribs with mash and veges incredible ! I've travelled around the world but this meal was just amazing! Love this place
from Florida
Submitted on 01-07-2016
Very nice and safe hotel. The staff, service, food, drinks and safety of the hotel was all nice. I enjoyed my stay. Hotel definitely caters to the business folks but I did see a few families too. Not alot to do on property expect the pool and a beautiful view of Cebu from the Hotel Restaurant on the top floor (although only open Tuesday through Sunday). For a family stay i would recommend the Radisson Blu.
from
Submitted on 03-07-2016
We attended a function hosted by tanduay and we stayed at this hotel. Upon arriving you could feel the 5 star ambiance with the towering floral centerpiece and high ceiling but the difference is that it somehow feels warm like home as compared to other hotels of the same status which feels rushed and uptight. The room is spacious and complete set of toiletries is provided with slippers, robes and nice smelling soap. I guess our room is standard size so we dont have a bathtub. Most foods in the ... Read more
from Metro Manila, Philippines
Submitted on 04-07-2016
I just feel that Marco Polo is my home away from home and, for my second stay, as usual it never fails me. It is conveniently located slightly away from the noise of the city. Thus, I get enough sleep and can easily meet my friends in Ayala Mall.
from Seoul, South Korea
Submitted on 06-07-2016
the view was so nice and it made me feel nice in the last night of the trip. the swiming pool is not so big but it is enough to play with some friends. the good thing was that the bar aside by the pool. because their crues were so kind and talkative. the bad things are these 1. ventilation of a room : i was in a smoking room but i couldn't smoke. because of the smell. the smell made me thought the room doesn't have a fan. 2. a crue of CAFE MARCO
from Pattaya, Thailand
Submitted on 13-07-2016
This is a true luxury hotel in Cebu, located in entertainment area, very clean and friendly staff. Rooms are a bargain compare to many hotels in the same class. booking it for a second time, always great experience. Internet a bit slow.
from Makati
Submitted on 13-07-2016
Reception was helpful when i came in an earlier than my check-in time she accommodated by registering and keeping my bags and sent over my room while i went about doing what i went for in Cebu, convenient. The room where i was assigned has a really nice mountain view, splendid! Pool is also a nice amenity of the hotel. :) poolside, best breakfast nook.
from Malabon, Philippines
Submitted on 14-07-2016
Marco Polo is one of the Luxury hotel in Cebu the is why i have to try this hotel and it never failed me. Modern design Room and great lobby. I was able to booked a promo stay which is very cheap. They even gave me a free Flipflops as part of the promo. Same in a lot of hotels, we were not able to bring inside our room our pasalubong especially Danggit, however, the staff was nice to us to keep our pasalubong in a safe place. Food served in the restaurant is good..
from Manchester, United Kingdom
Submitted on 15-07-2016
This is a beautiful hotel and fantastic value. It is situated in a central location about an hours drive from the international airport. It's located in a great position for exploring the island. The cuisine is exceptional and the outside pool bar is stunning. I can't recommend this hotel highly enough.
from Uluru-Kata Tjuta National Park, Australia
Submitted on 16-07-2016
We stayed in a Continental Club Room with a sea view. There were three of us staying in the room but it was spacious enough. The room was well appointed with an extensive range of toiletries. A large fruit plate was waiting for us. View over the harbour was impressive. Check in was quick. It was worth paying extra for the club access as the breakfast and evening food and drinks were of a high standard. The breakfasts particularly were impressive although they did not seem to have a great r... Read more
from Bulacan Province, Philippines
Submitted on 16-07-2016
Going to the hotel was a disaster. The place is far from the airport and with flodded streets going to the place left us stranded for 7 hours. Upon arrival the guest relation officer, a Chinese entertained us and informing me she could not find my name despite presenting the voucher and identification. Form of discrimination? A Filipina saved my day. Breakfast has few choices of food. Some taste good others not. The room is average. The bathtub is too high I could reach the ceiling and going off... Read more
from Cebu City, Philippines
Submitted on 17-07-2016
The hotel is such a wonderful place to stay as you watch the city during the night time. It was alluring with it's beautiful garden and the restaurant beside the pool. The staff were so hospitable and the service is world class.
from Iloilo Province, Philippines
Submitted on 17-07-2016
Bad bed and in-room service. Flat iron and ironing board only available upon request and in my case it took them 3hours to deliver requested service. Rooms have poor mobile signal. Comfort room amenities - average.
from Singapore, Singapore
Submitted on 19-07-2016
I stayed 2 nights and got the honeymoon package. I intended to use the room for wedding preparations where the bridal entourage would do the makeup, video, dress-up etc. I was upgraded to the Grand Executive Suite and I was really happy. The room was massive and could fit everyone (videographers/ makeup artists/ photographers/ entourage/ etc). Aside from that, the service was excellent. Our groomsmen called for suit pressing at 2:00 am and someone was there within minutes. We also had champagne... Read more
from Silver Spring, Maryland
Submitted on 19-07-2016
Service was excellent however the quality of the suite is very poor for the price. It needs to be upgraded/ renovated! We love staying at Marco Polo due to its excellent service! Staff are overly kind and friendly!
from Paranaque, Philippines
Submitted on 20-07-2016
There's a lot of hotels in Cebu. There are those closer to our provincial office but I choose Marco Polo because two things. First is the breakfast buffet in Cafe Marco. They have a wider spread. Second is proximity to the mountain. I love running and the hotel's location is very convenient for running up a hill. Awesome also if you can bring your bike.
from
Submitted on 20-07-2016
Staying at the Marco Polo was one of the best experiences I ever had, choosing to stay at the continental club room was a great decision. From the moment we checked in it was a great experience. The service was exceptional. Special mention for Michelle Fuentes ( Continental Club Manager I guess) for her attention and helping us keep our little one busy with the stuff toy she had on her table :-) Would love to be back soon ..
from New Delhi, India
Submitted on 21-07-2016
Excellent room, view from window and pool as well as location. it is on a higher ground so whole city is visible from the higher floors. i was on the 20th floor. the breakfast was sumptuous with great many options in cuisine.
from Greendale, Wisconsin
Submitted on 24-07-2016
I had been to the Marco Polo many times as it was a favorite of mine for its restaurants and live music. However, for some reason i had tended to stay at other hotels prior to this visit. That had been my loss as Marco Polo is unquestionably the best hotel value in Cebu. The first thing to mention about Marco Polo is the service, which is exceptional. Their concierge team could not be better. They arranged transportation, answered questions, made restaurant reservations, helped when I had an is... Read more
from Los Angeles, California
Submitted on 25-07-2016
We stayed on the 23rd floor and had an unobstructed and gorgeous view of the mountains! Michelle at the Continental Lounge on the Penthouse level was very accommodating and made each day of our stay a memorable one. The host there was very gracious and attentive. Downstairs in the restaurant/bar, our hostess was also very attentive and helpful. Our rooms were always clean and the turn down service was always welcome, after a long day touring the city of Cebu! Overall, the staff at Marco Pol... Read more
from
Submitted on 27-07-2016
Stayed solo in a city view room. King bed. Great view. Superb service. Value for money. Many choices for buffet breakfast daily. Room service is on-time and food is not too pricey. Big servings. Not crowded. Great location to recharge, energize and nourish oneself to good health.
from suwon
Submitted on 27-07-2016
good and good staffs are so kind! i recommend that staffs were so kind for me brakfast was soo good for us. i will go back here when i have a chance to visit here. i really appreciate for their staff.
from Cebu City, Philippines
Submitted on 01-08-2016
We travel to the Philippines almost every summer, and we make it a point to stay at Marco Polo Hotel. The staff is always very gracious and helpful, and the breakfast buffet is the best in Cebu City. It is always a pleasure and a treat for us to stay at this outstanding hotel. This year, my wife and I celebrated our 24th wedding anniversary there. We are looking forward to also staying at this hotel next year as it is always a first-rate experience for us!
from Woodland Park, New Jersey
Submitted on 02-08-2016
Great amenities but I agree with most comments that the place needed better maintenance. For an awesome place deserving a 5-star designation, attention to the little details need to be addressed. My room was beautiful, but the bathroom needed better cleaning. There were water spots all over the shower floor indicating lack of attention to detail. The rubber mats used inside the shower were the ones you buy from cheap stores in the US, I believe made by rubber maid. Grout on the tiles show age th... Read more
from Tokyo, Japan
Submitted on 04-08-2016
It is 3rd time for me to stay Marco Polo Plaza Cebu. Room is always clean. Food is OK. All staff were very kind and their smiles were so nice all the time. Also I like each amenity item in the powder room.
from Perth, Australia
Submitted on 05-08-2016
Stayed one night in transit Ever5uthing you would expect from a Marco Polo hotel. Perched on the hill there great views from the bar on floor 25. Room great, clean and modern and staff are amazing. Food of great quality and prices reasonable Cebu traffic is terible which is the only bad thing about getting here... but all hotels are in a similar location
from Panglao Island, Philippines
Submitted on 07-08-2016
It is not our first time staying in his hotel. And sometimes with the whole family we come here for the delicious dinner buffet. Staff are very courteous. The place is on a hill and away from the heavily trafficked city, so the place is quiet and has a very good view of the city and the surrounding mountain side. Ideal stay if you just want to relax. Be sure to bring in needed snacks and water since the place is far from any convenience stores and malls included. Our room is spacious and very ne... Read more
from EmmenbrĂĽcke Switzerland
Submitted on 09-08-2016
its very clean, quiet, very friendly staff, exellent food, late checkout, the breakfastbuffet so large and delishes, the entree bloomng, pickupservice very good, and the Barstaff also trained very good
from Calgary, Canada
Submitted on 09-08-2016
The Marco Polo is a beautiful hotel with helpful staff and great food. The morning buffet is amazing! Try the waffles and omelet bar! The outside patio has the best fish and chips and listening to live music by the pool is a wonderful way to spend an evening. The room was clean and comfortable. The shuttle makes it easy to get to any of the big malls. I would highly recommend this hotel.
from Luzon, Philippines
Submitted on 10-08-2016
Our family took a short city break in Cebu during early August 2016, maybe not the best time to visit Cebu as during the rainy season the sky is often overcast and it rains most days. The Marco Polo is located a short distance from the airport, away from the beaches of Mactan Island on the main island of Cebu, the main advantage of this is that the hotel is situated up the hill from the coastline and benefits from an excellent view of the surroundings and the cool onshore breeze. Our stay was s... Read more
from Mandaluyong, Philippines
Submitted on 12-08-2016
I love the bed, had a good sleep. I love the lechon kawali room service. But never get the smokng floor- horrible smell since they do not have a better air system. Outdoor pool is good. Staff are all nice but front desk needs better comprehension.
from Bahrain
Submitted on 14-08-2016
Mrs S and I have been talking about staying here for a while and were not disappointed. The rooms are pleasant, the pool area is great for the kids and the standard of house keeping exceptional. The best thing about the hotel is the Food and Beverage staff, they are friendly, accommodating and personal, in particular Nigelle the supervisor who looks after the pool bar, she is friendly, respectful, knowledgeable and a credit to the Marco Polo product, one of the best members of staff we have seen... Read more
from sydney, australia
Submitted on 14-08-2016
Really enjoyed our stay here, very hard to fault for anything, the food was superb and a great ambience in all bar / restaurant areas. Value for money for this quality. Little bit out of the way for night owls but if you want to impress that special girl, this is the place.
from Houston, Texas
Submitted on 14-08-2016
I was in Cebu for meetings two days. This hotel is centrally located close to the IT park where my meetings were. this place is located in a hilltop with a view of the city and port. I think we are talking about a 40 minute ride from the airport. The bar on the rooftop is nice and so is the breakfast. i have no complains. The room was large, the bathroom was adequate and the service was good. I think there are other hotels closer to the city. A convenient shuttle bus takes you to the local malls... Read more
from Quezon City, Philippines
Submitted on 15-08-2016
The hotel delivered in that I had a wonderful night's rest. The bed is excellent and not lumpy, and there is a large assortment of foods for breakfast. The Continental Lounge also was very calming peaceful, and had a great view.
from Butuan, Philippines
Submitted on 16-08-2016
Nothing to comment so far. Everything is good beyond my expectation. Breakfast is great, accommodations is excellent, bathroom is beyond compare, service to and from the airport and to other destinations was on time. Most of all, I appreciate the courtesy of hotel personnel.
from Cavite Province, Philippines
Submitted on 31-08-2016
Staying in Marco Polo - Cebu is a great experience... the place is quiet and serene that you feels relaxed and stressed free... You feel secured and safe at all times... Buffet breakfast at Cafe Marco is also great...
from Cebu City, Philippines
Submitted on 31-08-2016
I really love the foods, it was great. I like the ambiance, though I had a little trouble with the TV but it's okay, we figured it out before the room service personnel get in. Thank you for everything, kudos!
from Kanto, Japan
Submitted on 31-08-2016
It was a very clean hotel. It is far from the Cebu City center a little, but the Japanese staff is resident and thinks that it is a reliable hotel. The straight band performance was splendid. In addition, the buffet of the breakfast had many kinds of dishes deliciously. I took advantage of only a night on a business trip this time, but the next wants to stay, too.
from
Submitted on 05-09-2016
I stayed here in December of last year for the company's yearend party and my stay overall was satisfying. Their breakfast so far is the best in the city with lots of choices and with the very accommodating staff. The pool area was another superb attraction to unwind or work. (-) Far from the business district.
from Metro Manila, Philippines
Submitted on 05-09-2016
Great view, Great location, sits on a hill overlooking downtown Cebu. Quite secluded but you will enjoy the peace, tranquility and very relaxing atmospehere. Big rooms with modern amenities. Enjoyed the buffet breakfast. Lovely pool. Great service. If youre looking for a luxurious hotel with great amenities and a very relaxing atmosphere then this one is just right for you.
from
Submitted on 06-09-2016
This time they fix the food thank you to the manager. Front desk staff very welcoming and accommodating. Good location next to the SM mall Room service and excellent, extend my regards and support to room service staff...well done. Front door staff very accommodating and their smile stand for ever. Security staff helpful and funny. Kinda expensive, need review for the pricing. I enjoyed the swimming pool.
from Singapore, Singapore
Submitted on 11-09-2016
It wasn't a value for money stay. It definitely wasn't worth it for a 5-star hotel. The more expensive rooms were no different from the slightly cheaper ones. I expected more since I paid more than my friends in the other room at just 4 levels below.
from Helsinki, Finland
Submitted on 15-09-2016
Very friendly staff, rooms were nice and clean. Breakfast excellent except the preparation of eggs took some time. But otherwise selection was extremely broad and good. Some of the hotel staff not as professional as others, but all over the top friendly. Would stay again.
from Doha, Qatar
Submitted on 17-09-2016
Nice ambiance,good location,good food, good place to hang out with your family and friends but the only draw back is the souvenir items it's too costly and the price tag is not justifiable.Anyway a place that can be recommended and can be in your itinerary once in Cebu.
from Charlotte, North Carolina
Submitted on 18-09-2016
My fiance and I just really love the service and hospitality of all the staffs in this hotel. Especially the crews at cafe' marco who always welcome us with warm and beautiful smiles whenever we eat our breakfast buffet. Because of that he decided to have his entire vacation stay at this hotel. It was such a memorable experience. We are so pleased and would love to stay at marco polo again in the future.
from Cebu City, Philippines
Submitted on 18-09-2016
Select staff welcoming and friendly. Room good and clean. Bathroom subpar. I was expecting a bathtub being a 5star hotel but there was none. WIFI excellent. Breakfast buffet okay. Pool area, a small oasis.
from Al Khobar, Saudi Arabia
Submitted on 18-09-2016
very good rooms, very accomodating staff, buffet during breakfast was excellent, over-all ambiance is good, pool side excellent with acoustic live bands during evening, food serve is excellent, wifi service is good
from Manila, Manila, Philippines
Submitted on 20-09-2016
The rooms are spacious, and very accommodating staff! My favourites are their cookies where you can only buy it at the hotel and the breakfast was also excellent! I had a great body massage at their spa. I'm definitely coming back!
from Cagayan de Oro, Philippines
Submitted on 21-09-2016
Had the most wornderful trip to Cebu so far this year. The accomodation was very excellent and everything went out fine. Just that, I noticed, taxi lines kinda long in the morning due to limited units going up.
from Metro Manila, Philippines
Submitted on 23-09-2016
Excellent facilities, good staff, ambience. Breakfast Buffet was good, Room Service is good.. I could tell that this was a customer well oriented staff. Staff greeted me in a friendly smile. They were attentive and responsive in my needs.
from Gold Coast
Submitted on 24-09-2016
A wonderful stay again. Service outstanding as usual. This is a great hotel when staying in Cebu...I will keep on coming back. My only complaint is that I could not stay long enough. Keep up the great work Marco Polo....
from Gold Coast, Australia
Submitted on 26-09-2016
My family and I always stayed at this hotel every time we visited Cebu Philippines. The room was great. Staff were friendly and very helpful. The food was excellent. Overall services are excellent. This hotel is highly recommendable.
from Copenhagen, Denmark
Submitted on 29-09-2016
We stayed 2nights/3days in Marco Polo. We also requested for a pick up at Mactan Airport. It was a little delayed but we had a safe travel to the hotel. The hotel room was clean and relaxing. We especially liked the breakfast buffet. It was great. Wifi works fast. Staffs are very welcoming and helpful. Will stay next time we come home.
from Cebu City, Philippines
Submitted on 29-09-2016
Marco Polo Plaza Hotel is situated on top of one of the highest locations here in the city. It is very refrshing to stay on this hotel, even just for a night. Upon checked in, we requested for a city view room, which was gladly granted by the front desk personnel. We were in a group, and no group check in but we were accommodated quickly. ( Unlike our past experiences with other hotels that when we are in a group check and in a separate location, it will take sometime before we could be accommod... Read more
from Brighton, United Kingdom
Submitted on 30-09-2016
We stayed for 3 nights. 1 night in a deluxe room and 2 nights in club continental. Facilities are amazing. Hard to find fault. Breakfast choice was delicious and varied. Continental club afternoon tea a treat. Best hotel in cebu.
from Tayabas
Submitted on 01-10-2016
I have a pleasant stay at this hotel. I'll recommend this hotel to anyone staying in Cebu. Room is spacious and with complete amenities. Place is quiet and conducive for relaxation. Ideal for couples and business conference.
from Manila, Philippines
Submitted on 06-10-2016
People may find the location of Marco Polo in Cebu a little bit out of the way as it is not too close to the major shopping areas and restaurants in the area. However, its location up in Nivel Hills gives a great feeling of serenity, too. Most impressive is the fare. Food is excellent in Marco Polo. And, I usually do not do Room Service but this time, I did and service was quick, efficient and delicious. The price wasn't so bad either. I also had an in-room massage and I just loooved it! ... Read more
from
Submitted on 09-10-2016
Everytime we have a stop-over in Cebu, Philippines we always make it a point to stay here. Probable its our 6th time here and it never disappoint. Firstly, its away from the city center but still near to airport and port. Its very accessible to taxi and they even have a shuttle Bus from the main shopping centers to the hotel and back. Service is impeccable and the Restaurant is world class. Buffet is to die for with all choices just in one place. At night enjoy a live Band at the bar. An outside... Read more
from Roskilde, Roskilde, Denmark
Submitted on 12-10-2016
Nice stay in clean and confortable hotel - convenient location and great views - Several good restaurants with local and domestic food - Nice wellness centre with pool, gym etc - Well recommended for businesss and pleasure
from Bucheon, South Korea
Submitted on 12-10-2016
We stayed only one night. It has so many things that we can enjoy our travel. In the night, we could go to the blue bar. In the morning, we could have a breakfast in the hotel. And we were easy to go to the Mr.A. Also, staffs are so kind. But this area is not easy to go there. However, I want to go there again.
from
Submitted on 13-10-2016
Stayed 9 to 12 October. Really enjoyed Cebu and the Marco Polo Cebu. Located on a hill above the city and the city noise. Excellent service from the entire staff. Breakfast buffet is amazing! Free shuttle service all day to Ayala and SM malls. Pool is very nice, try the Hawaiian pizza at the pool bar. Rooftop bar and restaurant is exceptional with an amazing view of the city.
from Ocean City, Maryland
Submitted on 14-10-2016
Great place to stay. They have a bar on the top of the roof. Lounge, pool, and a very good restaurants that serves buffet. Rooms are comfortable and the staff is warm and friendly. the band at the lounge is very good.
from Tokyo, Japan
Submitted on 14-10-2016
Awoke to construction noise, reservation was all messed up. Costed more than negotiated price. Breakfast was included when booked. Informed AFTER check in no breakfast, extra charge in a 5 star hotel? ? How about 1star, and that's a fact.
from Bacoor, Philippines
Submitted on 14-10-2016
Room is very spacious. Though you might find it hard to reach the hotel if you're planning on a commute, either you take the cab or the shuttle and it is far from the major attractions of the city. Breakfast is great with a variety of selections.
from Bacolod, Philippines
Submitted on 17-10-2016
The staff was excellent as usual. I arrived at 0800 hours at the hotel and they allowed me early check in without any fee. The food at Cafe Marco was excellent and the buffet has varied choices comparable to any 5 star hotel in Manila. The best orange juice in the Philippines.
from Asia
Submitted on 21-10-2016
My family had visited Cebu to visit the Kawasan Falls . The Marco Polo served as our hotel . The Marco Polo has a lounge that serves cocktails and snacks. Even breakfasts can be served there. The rooms are big , but I think the carpets need to be changed our room smelled musty.
from Metro Manila, Philippines
Submitted on 24-10-2016
Stayed with my sister for some R&R and left there feeling rejuvenated. The first thing you'll notice when you enter the minimally furnished spacious lobby with its high ceiling and the grand staircase. Reception was fast and within minutes We were already going up our room. The hotel had a feel of late 80's to 90's design at least for me. I don't know when this hotel was built but in short my room reminded me of my childhood. Our room was clean and smelled good but I think it is part of a series... Read more
from Cebu City, Philippines
Submitted on 26-10-2016
Great safe hotel, fantastic views but this all comes at a price. Rooms were spacious and clean. We stayed on the higher floors and we could still music until the early hours - guessing from some function downstairs.
from Manila
Submitted on 27-10-2016
Despite its age, this hotel is well maintained. It also sits on a higher elevation giving a view of the sea. The bread selection is good! this is also one of the few hotels (of ita class) which serve fresh juices. The air conditioning needs to be controlled, it is a bit too cold for comfort. I commend it though for following its own instructions about the guest's choice of not having their towels changed to conserve water. Very few hotels observe this instruction.
from Bucharest, Romania
Submitted on 27-10-2016
I spent 7 days at the Marco Polo for work related travel. Overall I'm very satisfied. The location gives a great view over Cebu, and it benefits from being a bit outside the hustle from the city. I was staying on the continental club level, which gives access to the included food and drinks facilities on the top floor. The rooms are nice and clean, although the hotel is not recent, it is well kept. Food is excellent, especially the diversity of food options, from freshly made sushi to local ... Read more
from Metro Manila, Philippines
Submitted on 30-10-2016
The facilities are well-maintained and the staff are courteous and helpful but my dining experience on my last day ruined my entire stay. When I was eating corned beef during breakfast, I noticed that metal pieces were inside my mouth. I was shocked to see thay there were 5 pieces in the corned beef! When I raised this issue to the server, she reported it to the manager who only came back to tell me that the metal pieces were from the food packaging and that the finding was to be reported to the... Read more
from Hyderabad
Submitted on 31-10-2016
We reached Hotel @ 10.30 am booked Standard Rooms with out hassle got rooms with in 15 minuets but in Smoking floor how ever ,we get refreshed .Room size okay ,Nice view from Room , Great Restaurant ,Modern lobby ,Good & Co operative staff . What else you need to stay and they are providing shuttle services to SM ( Shopping mall ) from this Hotel free of cost .
from County Cork, Ireland
Submitted on 31-10-2016
i stayed in this hotel bec it was paid for by the airline due to cancellation of flight and it was impressive. very clean, helpful staff, great food at cafe marco. would definitely stay here again someday.
from
Submitted on 01-11-2016
I don't recall the last time I was here but I clearly remember how worst their service is! I almost didn't make it to my flight because of some miscommunication of their staff for my airport transport schedule. Last time I stayed and never booked them for succeeding business trips in Cebu. Place is far from the mall. And they don't allow outside food and drinks. If you insist they'll charge for a ridiculous amount for corkage fee! There's better hotels in Cebu.
from Bacolod, Philippines
Submitted on 01-11-2016
I stayed in the hotel twice or thrice already. Although it is far from the city proper, the location is refreshing especially if your rooms are facing the mountains. The hotel has friendly staffs. Rooms are great too for it was very spacious.
from Taipei, Taiwan
Submitted on 03-11-2016
Felt warm, brightness and magnificent when step into the Lobby, Check-in counter staffs are excellent, room is quite comfortable, Breakfast is variousness, everythins is so wonderful. absolutely will choose this Hotel.
from
Submitted on 03-11-2016
We stayed here for 7 in the last 8 days and mom coming from Sydney really loved the experience. We always enjoy our breakfast at cafe Marco. I also love the music at the lobby lounge. My friends also had a good dinner with a view at blu bar a week ago.
from Napier, New Zealand
Submitted on 03-11-2016
We had a wonderful stay at the Marco Polo, the service was impeccable the people so friendly and always there at your beck and call, food was to die for the whole atmosphere of the Hotel is beautiful.
from Hong Kong, China
Submitted on 06-11-2016
After a few days in a local so-called luxury resort I was happy to be back for the rest of my trip in the Marco Polo Cebu. It's definitely not a super deluxe hotel ( which I think dies not exist in the Philippines) but is a realisable friendly hotel with practical room, nice pool and good restaurants. People are friendly and generally things work (which is also rare in the Philippines). Location is nice for me as it is on the hill and the top Floor restaurant had a great view. Will sure be back ... Read more
from Cebu City, Philippines
Submitted on 06-11-2016
The hotel is just complete. It has great Food and Beverage outlets as well as complete amenities like pool, spa, children's play area, and even a salon. The rooms facing the city has a pretty awesome view. i really recommend this hotel for a staycation.
from Cebu City, Philippines
Submitted on 07-11-2016
Place was very wonderful and relaxing. Overlooking the city of Cebu. Food is great, staff is very accommodating. Rooms are very spacious and beautiful. Would have stayed longer and will definitely come back!
from Singapore, Singapore
Submitted on 08-11-2016
Got a package with Airport to Hotel Transfer. No issue with the transfer and just a little wait after approaching their HotelDesk at MactanAiport Arrival Hall. Had some issues with check-in and room setup plus the delay in getting my room. Room was clean but the best part is the view outside your window: CEBU CITY AND MACTAN CHANNEL, nice city and sea contrast. Internet speed was acceptable. Mall Transfers (free) are usually as scheduled. It was nice that the hotel had a car sent to SMCebu on la... Read more
from
Submitted on 08-11-2016
Majestically situated on 7.5 hectares of landscape gardens in Nivel Hills, overlooking the fascinating Cebu City below is Marco Polo Plaza. Ideal for business or pleasure, the hotel offers live evening entertaiment at the rooftop bar, daily sumptuous buffets at the coffee shop and refreshing cocktails at the poolside bar.
from Paranaque, Philippines
Submitted on 10-11-2016
I'm a frequent traveler to Cebu and I must say I have stayed in a lot of hotels in the City. It's my first time to stay in Marco Polo and it was a real wonderful experience. Th overall atmosphere was relaxed and peaceful. The rooms, big and clean, people were always happy to help with a smile. The pool was clean and the area really nice to hangout. Breakfast buffet was lovely. Will definitely go back next time with my niece as this seems to be a child-friendly hotel as well.
from Makati, Philippines
Submitted on 11-11-2016
There's a reason why this one is tagged as 4/5-star hotel -- great service, good rooms + if you're lucky, you'll get rooms with a perfect view of Cebu, as the hotel is perched on top of a hill. Only downside: quite the drive from the city proper.
from Marikina city
Submitted on 11-11-2016
First time to stay in Marco Polo Cebu..it reflects 5 star hotel quality. Rooms are clean and cofortble. toilets have no biddet. Bfast menu should be improved same kind of food are served daily. Staff are professional
from Werl, Germany
Submitted on 12-11-2016
We ha a fine time there with excellent breakfast and resortfeeling. Will go there again. Perfect gym-room with 2 crosstrainers. Water system of shower had no constant heatness. Needs to have probably a permanent circulation.
from Makati, Philippines
Submitted on 12-11-2016
We stayed for 4 days in Marco Polo Plaza Cebu Continental Room 2207. We were more than happy with the window view of our Continental room, the clean water in the swimming pool, the on- time shuttle bus and the food in Cafe Marco and Continental Club Lounge. The services rendered by the hotel staff assigned in Continental Club concierge and lounge area were excellent. They even show my son a few magic tricks. They were consistently gracious and courteous to us. I also appreciate that the hotel p... Read more
from Seoul, South Korea
Submitted on 14-11-2016
Building is old but it is well cared and has good staffs! Room is clean the view was fantastic. Especially the Korean staff was so kind and she made me want to visit again. Breakfast was fantastic and food was so nice.
from Makati, Philippines
Submitted on 15-11-2016
The location is not that far from restaurants and other business establishments, we were able to tour the city in a short span of time. The staffs are very friendly and accommodating. The room is adequate and we had a great sleep (I super love their bed sheets). The pool is literally shaped like a mango, my sister and I laughed at the sight. You'd definitely like your stay. Don't skip the breakfast buffet, it's awesome!
from Liverpool, United Kingdom
Submitted on 15-11-2016
Location: not bad. It is uphill and near to some touristy places. It is 5-10 minutes jeepney ride to a supermarket and other closer destinations like Cebu Waterfont. It is around 100Php one way from IT park. Rooms: tidy and spacious Service: Average. One night, we decided to try their lounge bar but there was no attendant, we waited for few minutes no one came round found a table on our own and had to call the attention of a wait staff to order our drinks! Room Price: not bad, but there are o... Read more
from Copenhagen, Denmark
Submitted on 16-11-2016
Our expectation was to get 4 days to relax before we should return to Denmark, but it got only to 3 days, because a some Korean guests there stayed in the room next floor make so much noise, there waked us up around 2.30 am. The hotel took care of the next night with not to have any guests in the room over us in next floor.
from Island of Malta, Malta
Submitted on 17-11-2016
A definite thumbs up in all areas - staff, professionalism, courtesy, friendliness, hospitality, cleanliness, comfort, services, food, pool side, restaurants, buffet choices, clinic and entertainment. I fully recommend it.
from Antwerp, Belgium
Submitted on 17-11-2016
We had a wonderful 5 day stay at Marco Polo Cebu. Excellent Staff (friendliness and service), amazing breakfast buffet. We will book again on a next trip to Cebu I strongly recommend Marco Polo Cebu to everybody visiting Cebu and who is looking for a hotel outside of the city centre. Very affordable too.
from Copperas Cove, Texas
Submitted on 19-11-2016
Overall the staff really do go out of their way to make you feel welcome. All of the staff have a great attitude! The breakfast and lunch buffet have a high variety of food from all over the world. They served us already cut-up mangoes directly to our table, to include coffee. The Wifi is very fast. The rooms are very very nice and of course have all amenities needed. Clean and very welcoming to just relax in the room. Laundry service is fast and well done. Kudos to all that make this hotel an a... Read more
from Metro Manila, Philippines
Submitted on 20-11-2016
the accommodation and service was excellent. all the staff were helpful, attentive, and courteous! a bit far from the metro but the trip was really worth it! can't see any negatives at all... Kudos to everybody there and keep it up...!!! looking forward to my next visit to cebu
from
Submitted on 23-11-2016
View is spectacular, you can see downtown cebu from your window. But improvements should be made in rooms. Like there are lots of sockets but only one is working, there is a tub but no bubble bath soap provided, mirrors are not so clean, no socket at the minibar so i have to bring the heater to the working table to boil water, heater is broken.
from
Submitted on 24-11-2016
We went in thisbplace to relax and unwind our self from travelling, the view were nice and tourist were also not much in tjis place its easy access to be here either ride taci or ask for a ride to your own hotel is also good
from Geneva, Switzerland
Submitted on 26-11-2016
This is a very large and quite standard luxury hotel with all expected amenities but nothing very exceptional. Front desk was rather inefficient at check in, but much better when leaving. Our room, in a higher floor was nice but not specially impressive, due to its relatively modest size and odd settings (no shelves in the cabinets for example). The bar at the pool is no more than ok and the breakfast buffet is impressively large but not particularly tasty. Altogether not a bad experience at... Read more
from Manila, Philippines
Submitted on 28-11-2016
Clean hotel, very helpful staff - and if you want to enjoy a relaxing drink, sit by the pool which is beside the coffee shop and take a plunge in the pool later to relax & wash off your worries. The location of this hotel is about 30 mins from the airport - depending upon traffic but if you want a location far from the madding crowd - this is the place. They have an amazing breakfast buffet spread that starts at 6AM and open till 10AM, so induldge your self. The city attractions like Ayala Mall ... Read more
from Dubai, United Arab Emirates
Submitted on 28-11-2016
We have booked for 2 rooms, one for my parents and one for my family of 3. I would prefer, the twin room especially if you have a child as it is more spacious compared to that of 1 large double bed. The location is up hill and closer to nature but a bit far from the city proper, though restaurants in IT Parks are closer with so many resto to choose from. Plus, the staff will always assist you in getting a taxi or hotel shuttle for nearby malls. The hotel amenities especially the pool was loved... Read more
from San Francisco Bay Area, Us
Submitted on 30-11-2016
It was my first time in Cebu City Philippines and stayed at the club room. It is a very nice and clean hotel. I will say it is the finest hotel in Cebu city. The staff is very helpful and friendly. the pool is nice, but I can't stand for people wearing T-shirt swimming in the pool. Breakfast is very nice!
from philippines
Submitted on 30-11-2016
My home in Cebu, the staff make this hotel special. Smiles and courtesy from every department. On my last visit I missed going to Blu bar which is being refurbished, I look forward to seeing the newly renovated area which I believe will be in the next week or so.
from Cebu City, Philippines
Submitted on 30-11-2016
I only got to stay here overnight with some friends and I love their room. It's so big and they even have a bathtub! How cool is that. They also have a variety of free soap, shampoo, toothbrush, etc that will make you feel at home and worry less on toiletries to bring. Internet connection is not consistent (there's limited connectivity in the hallway) so you better need to have your own if you want a faster connection. Location is a bit far from the city but near a night out place, The Monastery... Read more
from Perth
Submitted on 02-12-2016
Stayed for 5days 4nights, couldn't sleep in at least 2 of these nights cause I keep getting woken up with the contraction on the floor above. Those rooms shouldn't have been booked. Hotel staff should tell the guest ahead before paying. Also in Cebu for night outs, I'm on holiday and couldn't have a sleep in cause the builders started early. Just mad I paid so much, while I could have stayed in a deluxe room, which is the same size as a continental club room for half the prize and I bet I wouldn... Read more
TOP