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Palacio del Inka, A Luxury Collection Hotel

Cuzco, Peru (CUZ)

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Based on 1598 reviews
A storied mansion dating back nearly five centuries, Palacio del Inka stands in the historic center of Cusco. Directly across from the Koricancha, it
Room & Rates

Deluxe 2 Full Beds

  • Two Full Beds
This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. A minibar is supplied. The private bathroom has a shower/tub combination, as well as slippers, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

 

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Deluxe King

  • One King Bed
This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. A minibar is supplied. The private bathroom has a shower/tub combination, as well as slippers, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

 

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Junior Suite

  • 344 sq ft / 32 m²
  • Hand-painted ceilings
  • iPod clock radio
  • Luxury crisp white bed linen
  • Wi-Fi internet for an additional charge
  • Full Size Bed
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Presidential Suite

  • 807 sq ft / 75 m²
  • 24-hour complimentary butler service
  • Hand-painted ceilings
  • Courtyard view
  • Heritage theme suite
  • King Bed
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Senior Suite

  • 538 sq ft / 50 m²
  • 24-hour complimentary butler service
  • Heritage theme suite
  • Hand-painted ceilings
  • Wi-Fi internet for an additional charge
  • Queen Bed
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Suite 2 Full Beds

  • Two Full Beds
This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. A minibar is supplied. The private bathroom has a shower/tub combination, as well as slippers, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

 

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Suite King

  • King Bed
This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. A minibar is supplied. The private bathroom has a shower/tub combination, as well as slippers, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

 

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Superior 2 Beds

  • Two Queen Beds
This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. A minibar is supplied. The private bathroom has a shower/tub combination, as well as slippers, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

 

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Superior King

  • One King Bed
This room overlooks the city. Wireless Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. A minibar is supplied. The private bathroom has a shower/tub combination, as well as slippers, a hair dryer, and a makeup/shaving mirror. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.

 

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Palacio del Inka, A Luxury Collection Hotel
Plazoleta Santo Domingo No 259, Cusco, Peru

Rooms
Make yourself at home in one of the 203 guestrooms featuring minibars. Relax and take in city views from the privacy of your room. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and hair dryers.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a health club, a sauna, and a steam room. Additional amenities include wireless Internet access (surcharge) and gift shops/newsstands.

Dining
Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, an Internet point, and a computer station. Planning an event in Cusco? This hotel has 3358 square feet (312 square meters) of space consisting of a conference center, conference/meeting rooms, and small meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) or park nearby.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palacio del Inka Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision.



Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Recreational amenities at the hotel include a health club, a sauna, and a steam room.

Temple of the Sun - 0.1 km / 0 mi
Qorikancha - 0.1 km / 0.1 mi
Centro de Textiles - 0.3 km / 0.2 mi
Santa Catalina Convent - 0.3 km / 0.2 mi
UNSAAC Yale International Center - 0.4 km / 0.2 mi
Cusco Museum of Popular Art - 0.4 km / 0.3 mi
Museum of Religious Art - 0.4 km / 0.3 mi
Hatunrumiyoc - 0.5 km / 0.3 mi
Church of the Company of Jesus - 0.5 km / 0.3 mi
San Blas Church - 0.5 km / 0.3 mi
Cusco Cathedral - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.3 mi
Plaza de Armas - 0.6 km / 0.4 mi
Inca Museum - 0.6 km / 0.4 mi
Pre-Columbian Art Museum - 0.6 km / 0.4 mi

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 13 per person (roundtrip)
  • Rollaway bed fee: USD 128 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Additionally, the tax is applied per room when the room is shared by a taxable and a nontaxable guest. Foreign guests must present a passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in.

 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1598 reviews
from Cooper City, FL
Submitted on 22-05-2016
Great location, close to most everything. Third floor room gave wonderful view of the city, but a bit strenuous to get there for an older person as there is no elevator - better to get a first floor room instead.
from new york
Submitted on 23-05-2016
i liked place from the start. After having to experience the aranwa because of travel agent booking i realized how good it was. Great location fabulous service and amenities. Staff went out of their way to help even when didnt have to. Some of best service i have received in my world travels. Room was exceptional its worth whatever extra you might have to pay
from
Submitted on 23-05-2016
I stayed here for a night, right after the Inka trek and this is right what I needed. A luxurious palatial feel to the corridors and rooms will transport you back to the times of the Incas. Had a pleasant stay, I ordered in room service - pasta and some dessert. Was good quality. Breakfast was served early and was a good spread. i enjoyed my stay at the hotel and would recommend.
from
Submitted on 24-05-2016
Gorgeous luxurious hotel. Marvelous breakfast (be sure to include with your rate) Rooms a bit noisy as in the square but a fabulous location. The lobby is very large and beautifully appointed. It was a monastery and they do offer tours on Fridays. Very convenient to walk everywhere. Cusco is a wonderful city. We both enjoyed the food, shopping and the history and culture. LOVED IT.
from New York City, New York
Submitted on 25-05-2016
After reading the online reviews, I was very excited to stay at this hotel during my time in Cusco. Unfortunately, my expectations were definitely not met. First, let me say that the interior of the hotel is stunning and full of Peruvian charm, and the views are terrific. That's where the good stuff ended for me. My problems began during the check-in process. I was exhausted after a flight and several days in Machu Picchu, and wanted to get checked in quickly (it was way past normal check i... Read more
from Chatham, Massachusetts
Submitted on 04-06-2016
We spent two nights at Palacio del Inka and were delighted with the hotel: extremely comfortable, well-appointed rooms; excellent, friendly, helpful service; very good food; and all the amenities. The hotel kept much of our luggage for a couple of days while we traveled to Machu Picchu and the surrounding area, then returned to the hotel for a final night before our departure -- very helpful!
from Los Angeles, California
Submitted on 04-06-2016
Stayed at the property with Gate 1 tours. Fast check in and friendly staff. Great location. Great bed and pillows. Safe and mini bar in room. Very nice spa. Great selection at the buffet breakfast and the server takes your order for the eggs, etc. Good service at the bar and there is also a bar menu for food. Only complaint is my room faced the ruins (great view) but there is a walking street and at night with people walking and talking, it was noisy. Also, there is a disco one block awa... Read more
from Florida
Submitted on 06-06-2016
This was one of six 5 star hotels we stayed in in Peru and was by far the best. Although it is older, it is beautiful inside. The staff helpful and friendly. And there was a wonderful smell when you entered the lobby; I don't know if it was from all the unlit candles or some other source, but it was most pleasant. There was always a variety of tea available in the lobby. There was sufficient free bottled water in the rooms. WIFI free only in the lobby. The room was a decent size. There i... Read more
from Perth, Australia
Submitted on 06-06-2016
Great bed soft pillows . Our room over looked a court yard .breakfast was exceptional .fresh everything Location was great for everything would stay here again . Staff meet you at the door with a welcome The rum bar or lounge very nice the furniture is wonderfull Our room comfortable nice fixtures safe bottled Water . We loved the fact that outside the hotel door history was on over load Paddys bar a walk away Cusco is vibrant busy but safe
from London
Submitted on 07-06-2016
We can say the usual about this hotel, after all it is a luxury hotel in a privileged location, in front of Quoricacha, one of the main attractions in Cusco and a short walk from the Plaza de Armas. The rooms are beautifully decorated, even the basic ones, the beds are extremely comfortable, the breakfast is excellent (specially when taken in one of the courtyards, watching the morning sun come up), the service (concierge, front desk, restaurants...) is in general very good,... we can go on an... Read more
from New York City, New York
Submitted on 19-06-2016
Unfortunately we only stayed here 1 night since we were transiting through Cusco on the way back from Machu Picchu. However, we wished we could have stayed another few nights. After a long train ride and taxi to the hotel, we were warmly greeted and our bags were taken. We sat on a comfy sofa during the check-in process. The rooms were average size (booked a standard room). It might be because we were exhausted, but we slept so well. The next day we had a very nice breakfast (paid) and mad... Read more
from College Station, Texas
Submitted on 20-06-2016
One of the most luxurious hotels in Cusco, the Palacio del Inka is a hotel perfectly located. Big rooms and perfect service. Great to stay here prior going to Machu Picchu. Their breakfast is really good. It offers usual breakfast plates mixed with local food.
from Lansing, Michigan
Submitted on 21-06-2016
Wow. This place was incredible. From staying in a room that was several hundred years old, but with modern touches, to the coca tea welcome, this place is truly a unique experience. The staff were so helpful and nice. I highly recommend staying here a couple of nights before going up to Machu Picchu. You simply can't go wrong staying here. Wow!
from New York City, New York
Submitted on 21-06-2016
We stayed here at the end of our 5 day mountain trek to Machu Picchu. When we checked in they only had a room on the 2nd floor facing the street, which would mean noisy. After some difficulty they were able to move us, however the rooms and the bathroom were very small. Think NYC hotel room size. The hotel itself is beautiful but it felt big and not as intimate as other places we stayed.
from Philadelphia, Pennsylvania
Submitted on 22-06-2016
This hotel has wow factor. The service is impeccable and the location could not be any better. It is perfect for walking and exploring Cusco, but very quiet at night. We had a beautiful one bedroom suite and very large bathroom. Any request from the front desk was immediately handled (the battery went out on our in room safe and they were there within minutes to fix). The rest of the hotel is stunning as well. From the lobby where tea is served all day, to the outdoor courtyard. It's a be... Read more
from Houston, Texas
Submitted on 28-06-2016
A true one of a kind and a total surprise to find such luxury in central historic Cusco. It is an five century old mansion with exceptional quality rooms and stunning lobby/restaurant/bar areas. An added bonus is the hotel is filled with enormous flower arrangements that look fake but are the real deal. We usually end up with the back of a wall for a view and what a surprise to have the church right out our window. Breakfast - it is more like a brunch as it has sections upon sections of varie... Read more
from Washington DC, District of Columbia
Submitted on 28-06-2016
We came to Cusco early to get acclimated to the altitude before commencing on a week long hike. A friend in our group chose this hotel and I must say it was lovely. The hotel is cozy but also very well appointed. The rooms are incredibly nice and we even had access to a small area outside. Service was great at the front desk, concierge and bar. The breakfast buffet was really amazing. They had such wonderful choices and some went beyond normal fare, and the coffee was the best I had in Peru. ... Read more
from
Submitted on 29-06-2016
This hotel is very nicely designed and it's location is excellent . Walking distance to the plaza , cathedral and central market. Hotel staffs are very friendly and helpful. The food in the hotel restaurant is very good. They even provide you with oxygen if you needed it to your room. What else could you ask for from a hotel ? I definitely would recommend this hotel to anyone out there without any hesitation. Drop by this hotel to visit even when you are staying at another hotel! Did I mention ... Read more
from Mexico
Submitted on 30-06-2016
This is a beautiful old hotel. The service is fantastic - particularly Tania at reception. We had booked on of the standard rooms that overlooked the ruins next door. We were very disappointed with it, given the price. The rooms are well appointed but very small. One of the smallest bathrooms I've seen in a hotel. The walls are thin - we could hear the TVs next door and the tourists walking in the alleyway below the window. There was barely any room to store our suitcases. It was disappointing... Read more
from West Palm Beach, Florida
Submitted on 01-07-2016
This place is simply amazing! We checked in after a 16 hour day of visiting Machu Picchu. The staff that assisted our group with the check in process even helped some of our fellow travelers connect their devices to the free wifi. This was certainly a step above and beyond. We were personally escorted to our room (#250) by one of the hotel staff members. When we opened the door we found a large two room suite with a king size bed. We also had 1 1/2 bathrooms! The bed was so comfortable,... Read more
from Millsboro, Delaware
Submitted on 03-07-2016
great place to stay, service is great, staff are so helpful, spa service is the best, this hotel location is within walking distance to shops, the plaza and much more, breakfast buffet is excellent, tried the llama steak for dinner in the restaurant, so nice, tender and delicious. the interior of this hotel is awesome....
from Youngsville, Louisiana
Submitted on 03-07-2016
This hotel is a masterpiece!!!! Don't let the outside fool you. Once you enter this hotel...you will know why it is luxury hotel. There is so much to tell about it....the service,food, the rooms, wifi, etc....the best!!!! This hotel has so much history..and the collection of art...wow. I only have one complaint...the hotel has no air conditioner. I know it's cool in Cusco and they will provide you with fans if needed but there's nothing like have cool air going in through the ducts cool you.
from San Francisco, California
Submitted on 04-07-2016
Palacio del Inka is the best of all worlds. The hotel is an old manor/estate/villa, converted into a hotel. The hotel renovation was done with the greatest care and the charm of the original villa creates a wonderful and unique atmosphere. I will start by saying that I am the type of traveler after the unique experience. I do not typically enjoy chain brands, and will often venture to stay in a place that offers a unique local feel (even if rated lower) than just stay at a hotel that has lux... Read more
from Bogota, Colombia
Submitted on 05-07-2016
This hotel has all the things you need after a strong hike or amazon trip! Soft beds, connecting rooms, lovely breakfast. The staff was really friendly. The bar is not a nice place. Its in a dark corner and not very cosy atmosphere. We had one meal in the restaurant cause to tired to go out. Well, just put your shoes on and walk around the block where you easily find better places to eat. Its very family friendly and they can help you out what to see and where to go to.
from Shanghai, China
Submitted on 05-07-2016
Set in a side street close to Plaza del Armas. It's a palace and a museum first and then a hotel. Fantastic food, staff, amenities. We stayed three nights and enjoyed the hotel. The rooms were a bit dark for my liking. Oddly there are no room heaters and nights are cold.
from Los Angeles, California
Submitted on 06-07-2016
I don't usually write reviews but this hotel is beautiful and has excellent service. My family visited Cusco for the first time and unfortunately had altitude sickness. The hotel has great service for providing oxygen and other assistance. We were glad that we made the right choice.
from Chicago, Illinois
Submitted on 08-07-2016
We stayed here for our honeymoon for a total of 4 nights, wrapped around our 4-day Inca Trail hike. This hotel has a lot going for it: -Amazing location -Great breakfast buffet -Wonderful Staff -Beautiful aesthetics, inside and out -Nice, clean rooms with comfortable bedding We had a few issues come up such as an ATM card being eaten by the on-site ATM and our room being extremely hot at night. However, we brought these issues up to the front desk who had Alan reach out to us. Alan was amazing.... Read more
from Houston, Texas
Submitted on 10-07-2016
We had the opportunity to stay here for 4 nights and wow! What an amazing place to stay!!! From the minute we walked up to the door we were treated like royalty! Each person at the hotel genuinely seemed to care about our comfort and any needs we might have. The room was perfectly appointed and had all the extra amenities you'd want. My husband and I have been fortunate to have traveled quite a bit and this was without a doubt the best hotel we've stayed in. We didn't want to leave!
from MN
Submitted on 11-07-2016
We did a tour to Machu Picchu. And this was one of the hotels on the tour. Spent 3 nights here and it was not enough. A lovely OLD hotel. When we travel (and we do a fair amount) we always like older authentic hotels in the heart of a city. Really puts you in touch with the area you are traveling thru. And this hotel did not disappoint. We felt very appreciated from the first time entering the hotel until our last moment there. The staff was very courteous and helpful. The rooms were l... Read more
from Knoxville, Tennessee
Submitted on 11-07-2016
We stayed here three nights prior to our Inca Trail hike and one night after. It was a beautiful old building in a convenient section of town for sightseeing. The service was top notch. The bedding was awesome. There's a small bar with nightly live music that we enjoyed each night. The hotel held our luggage while we were hiking and upon our return it was waiting for us in our new room. In our opinion the breakfast buffet is a bit pricey for what it is, but you can order a la carte too. W... Read more
from
Submitted on 14-07-2016
Atmosphere of hotel is nice - its a renovated palace that's a bit long in the tooth in places. Sadly, rooms have no AC. Windows in our room were tiny any would only open a few inches so it was stuffy and a bit humid with rain showers during the night. Dinner is good but a but pricey with great atmosphere. We checked out early and went to the nicer JW Marriott and much preferred the Marriott. This property is OK, but if you have the choice, stay at the JW Marriott. FWIW, the SPG propert... Read more
from Seattle, Washington
Submitted on 14-07-2016
While the hotel is lovely, it isn't nearly as grand as we had hoped. Our suite was beautifully appointed, but the spa left much to be desired, and the hotel "activities" were, shall we say, off. We vacationed in Peru with another couple for 17 days. As a group, we opted to enjoy the Thermal Waters treatment at the hotel spa. When we arrived it felt like they weren't prepared for our appointment, we were given very little instruction on what to do for the treatment, and the "hot" tub was bare... Read more
from Superior, Colorado
Submitted on 17-07-2016
We stayed here before and after our trip to Machu Picchu. Our check in process was wonderful - were seated on comfy couches in the lobby and drank coca tea while the paperwork, etc. was brought to us! Our family of 5 had two connecting rooms - the kids' room was a suite with a living area and powder room in addition to the separate bedroom & bathroom. The beds were very comfortable. The staff was incredibly friendly. We asked the concierge for restaurant recommendations every day and he nev... Read more
from Toronto, Canada
Submitted on 19-07-2016
Stayed here as part of Gate 1's 10 Day Affordable Peru tour. Hotel is absolutely stunning with beautiful lobby, lounge area, and courtyard. Requested a room with two beds and got a two room suite, each with their own bathroom. Free wifi throughout the hotel. Beds were incredibly comfortable, rooms were clean. Portable oxygen was available at the hotel if you had trouble breathing in the high altitude. Windows could open. Food in the lounge was good - mostly pizzas and finger foods. Bre... Read more
from
Submitted on 23-07-2016
Spent two night here with after our visit to Machu Picchu. I called the hotel to arrange a romantic surprise for my fiancé as I proposed on that day. Roger from concierge took my simple request and created a memorable stay that we will cherish. Thank you Roger and everyone at the hotel. You were all fabulous.
from Fairfax, Virginia
Submitted on 23-07-2016
Stayed here two nights, on the way to and from hiking the Salkantay Trail. The staff is friendly, knowledgeable. The hotel is clean and inviting. The rooms are quiet and clean and have all amenities are provided. We ate breakfast and lunch here. Breakfast buffet included 'normal' cereals, yogurt but also gluten free options, as well as cheeses, bread, eggs, fruit, etc. Lunch was a delicious ceviche and soup with local flavors. The location is just minutes from the Plaza de Armas where there are ... Read more
from
Submitted on 24-07-2016
Just went to this marvelous hotel in Cuzco. It is soooo pretty, the way they have mixed the colonial style with a modern flare! The arrival was a breeze, with herbal teas and oxygen waiting to help with the altitude sickness. Beautiful rooms and excellent breakfast buffet!! I fully recommend it!!
from Los Angeles, California
Submitted on 24-07-2016
I LOVED this hotel! It has a lot of cool ambiance, and the staff was incredibly helpful and polite. The rooms were lovely, large and comfortable, with high end amenities. Breakfast was overlooking the pretty courtyard, and the staff there was solicitous and the food good. The hotel is also in a central location. BUT, the best feature of this hotel was the spa! Don't miss it! Not only does it have a Jacuzzi, steam room and sauna, it also has hot, thermal chairs to lie on. The best though w... Read more
from Las Vegas, Nevada
Submitted on 25-07-2016
The history throughout this building is amazing and add to the charm. It's a beautiful property and a great location, an easy walk to Plaza de Armas. The staff was very helpful and made us feel like valued guests.
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