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Royal Sonesta Panama

Panama City All Airports, Panama (PTY)

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Based on 334 reviews
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Royal Sonesta Panama
Calle Ricardo Arias<br/>Bellavista Via Espana, Panama City, Panama 00000


Based on 334 reviews
from hursomhelst
Submitted on 26-03-2016
We arrived late in the evening after a 12 hour journey, the staff in front of the hotel just looked at us and did not offer to help us with our luggage or open the door. We checked in and got to our room, it had some stains on the carpet, the TV was hanging in an angle on the wall, there were no bathrobes and no floor towel for the bathroom but these were all minor things and as it was after midnight we just wanted to take a shower and go to bed. That's when we noticed that the bathroom had not ... Read more
from alr4444
Submitted on 16-04-2016
We stayed at the Royal Sonesta on a friend's recommendation for the value. It is a great value and the rooms are nice and spacious. The valet parking is very easy and convenient. The staff is very helpful, although their restaurant recommendation close by was a travesty. The location leaves something to be desired if you want to walk to restaurants or bars close by. The pool and roof top pool bar are very average. For the money, it's good for an overnight in Panama City but there are also ... Read more
from New York City, New York
Submitted on 24-04-2016
The casino is pretty standard for Panama City, a little on the smaller side, with machines and a few tables. The security was good, and the workers looked fairly happy. The atmosphere was nice, though not that crowded
from Lima, Perú
Submitted on 21-05-2016
I was with my friends in September on vacations, people very friendly and the other more less, but in general was fine, I stayed only one night, so I arrived very early and them I went to tours with my friends, and the next day, the build is incredible, the view awesome, and the piscina ??????????????? the break fast is ok! Is buffet is nothing different to the others hotels, the locations is near to many restaurant and hard rock hotel I went to walking, the zone is secure but at night... Read more
from Spokane, Washington
Submitted on 26-05-2016
We were with my family very comfortable, the breakfast are delicious especially on Sundays. The service is very good, sometimes a little slow but the waiters always they have smile on your face.Air conditioning in the restaurant at night is very cold but if you eat "Sancocho de pollo" you can forget this!
Submitted on 31-05-2016
I read some of the reviews, one in particular by a couple complaining. I have stayed at this hotel several times, and never had any complains. If fact, when you check in, you are greeted with a complimentary fruit drink. I just hope that the casino opens soon. I will be back.
from Indianapolis, Indiana
Submitted on 13-06-2016
My boyfriend and I spent two nights in the Royal Sonesta Hotel & Casino. We were disappointed that the casino was under construction. The hotel rooms were large and clean; however, getting to the room was a chore. At least one of the hotel elevators was not working every day.
Submitted on 15-06-2016
Where do you start. Rooms spacious, beds very comfortable. Bathrooms huge and wonderful. Great gym, sauna & Jacuzzi. Breakfast was perfect and Gabriel is the very best ! Front desk incredible people. It's really home away from home. Great value for the price.
from Zurich, Switzerland
Submitted on 16-06-2016
Good location, great rooms with very comfortable beds, great view, great breakfast, nice staff. Pool on the roof! Only bad thing is that some areas of the hotel are not really nice (pool area, casino) they could do more but they just leave it as it is.. That's unfortunate because all the rest is great!
Submitted on 27-06-2016
Fell far short of expectations. Rooms are nice but maid service was inconsistent, with towels and amenities fluxtuating in quantity from day to day. Air Conditioning in rooms failed and was out for over two days!!! Tropic heat was suffocating as windows did not open and temperture in rooms soared over 80 degrees F at night! Hotel staff offered little in way of sympathy or redress and was dishonest with updates. Roof pool is unimpressive, lacks sufficient towels and has Spartan ambiance. Sa... Read more
Submitted on 23-07-2016
?олод?? ?ена ка?е??во о?ен? п?и??но ?дивл?е?, го??еп?имн?й пе??онал, пе?ега?и??? но?? или две ?амо ?о дл? за?оби?ан Aprosiate for price and quality, we'll come staff , fully satisfied with food as well
from Seville, Spain
Submitted on 24-07-2016
Room was comfortable. Nice view, big comfy bed. Slept very well here. However, service from staff was horrendous. front desk and restaurant staff were very rude and not helpful. Breakfast was terrible. The first day there was an omelette bar and the next three mornings not. We are staying in Panama City for another 3 nights and have decided to change hotels.
from Amsterdam, The Netherlands
Submitted on 30-07-2016
This hotel is not from this time old fashion it was ones I think a nice hotel but now to old they better close the hotel and redesign it Water is not working all the time Breakfast is terrible you get sick from the fried eggs If you want a taxi do not order it in the hotel they ripe you off they ask 4 to 6 time to much
Submitted on 10-08-2016
Nice hotel with big rooms and great views from the upper floors and restaurant on the top floor. When I was there the casino was not in operation. The pool on the roof is very small, but the gym is decent with everything you would expect. Breakfast is good and the extended opening times are useful if you want to make an early start or have a long lie in. The hotel is very near to the Metro and there are plenty of restaurants in the area. There is also a large supermarket nearby. The hotel also h... Read more
from Springfield, Massachusetts
Submitted on 13-08-2016
This hotel is beautiful. But that is the best thing about it. We walked into the lobby and were amazed by the splendor including 9 Chihuly chandeliers. The desk staff was friendly. Unfortunately, that's when things got difficult. Very few of the elevators worked and the hotel was packed. As a result, we ended up eating in the room instead of going out for dinner because we couldn't tolerate the wait for the elevator. The quality of the food at the breakfast buffet was fine. But the staff... Read more
from New York, New York, United States
Submitted on 17-08-2016
We checked in to a very large, very dark, dirty, warm room. The carpeting was stained all over, it felt as though the AC was broken, there was insufficient lighting and the bathroom appeared to still be undergoing renovation. I went back to the front desk and asked if this was a "normal" room. They said they would have someone check and if we weren't satisfied they would show us a different room. The maintenance guys came up and said they'd put in another lamp (that wasn't going to resolve the i... Read more
from New York City, New York
Submitted on 17-08-2016
Check in was pleasant; however our suite wasn't available due to maintenance issues upon arrival. Nice hotel that doesn't pay attention to detail. Rooms are spacious, but you have to call for towels and tissue. Spa is nice, but the Jacuzzi was dirty. Restaurant and bar are nice, but it may take twenty minutes to get to either one because only one elevator bank is working. Garbage receptacles in lobby areas not cleared periodically. Check the mini bar and make sure what they say is there re... Read more