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DoubleTree by Hilton Panama City

Panama City All Airports, Panama (PTY)

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Based on 1107 reviews
The Doubletree by Hilton Panama City is connected to Multicentro, Central America`s largest shopping center and casino. Inside Multicentro, their Pana
Room & Rates
2 Queen Beds - DoubleTree by Hilton Panama City - 1

2 Queen Beds

  • 2 Queen Beds
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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2 Doubles Executive Non Smoking - DoubleTree by Hilton Panama City - 2

2 Doubles Executive Non Smoking

  • 2 Double Beds
  • Complimentary Breakfast and Evening Reception
  • Complimentary High Speed Internet
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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2 Double Bed Suite Non Smoking - DoubleTree by Hilton Panama City - 3

2 Double Bed Suite Non Smoking

  • 2 Double Beds
  • Living Room
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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2 Double Beds Mobility Access w/Roll-In Shower - DoubleTree by Hilton Panama City - 4

2 Double Beds Mobility Access w/Roll-In Shower

  • 2 Double Beds
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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2 Double Suite Mobility/Hearing Accessible Roll-In Shower Non Smoking  - DoubleTree by Hilton Panama City - 5

2 Double Suite Mobility/Hearing Accessible Roll-In Shower Non Smoking

  • 2 Double Beds
  • Visual Alerts
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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2 Queen Beds 2 Room Suite - DoubleTree by Hilton Panama City - 6

2 Queen Beds 2 Room Suite

  • 2 Queen Beds
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Bed Non Smoking  - DoubleTree by Hilton Panama City - 7

1 King Bed Non Smoking

  • 1 King Bed
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Deluxe Non Smoking - DoubleTree by Hilton Panama City - 8

1 King Deluxe Non Smoking

  • 1 King Bed
  • Complimentary High Speed Internet
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Deluxe Executive Non Smoking - DoubleTree by Hilton Panama City - 9

1 King Deluxe Executive Non Smoking

  • 1 King Bed
  • Sitting Area w/Sofa Bed
  • Access to Executive Lounge
  • Complimentary High Speed Internet
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Access Deluxe Non Smoking - DoubleTree by Hilton Panama City - 10

1 King Access Deluxe Non Smoking

  • 1 King Bed
  • Lounge Access
  • Sitting Area
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Executive Non Smoking - DoubleTree by Hilton Panama City - 11

1 King Executive Non Smoking

  • 1 King Bed
  • Complimentary Breakfast and Evening Reception
  • Complimentary High Speed Internet
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Suite Non Smoking - DoubleTree by Hilton Panama City - 12

1 King Suite Non Smoking

  • 1 King Bed
  • Living Room
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Accessible Non Smoking - DoubleTree by Hilton Panama City - 13

1 King Accessible Non Smoking

  • 1 King Bed
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
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1 King Bed 2 Room Suite Mobility Accessible w/Bathtub - DoubleTree by Hilton Panama City - 14

1 King Bed 2 Room Suite Mobility Accessible w/Bathtub

  • 1 King Bed
  • Living Room
  • Visual Alerts
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
Hide room details
1 King Mobility Accessible w/Roll-In Shower - DoubleTree by Hilton Panama City - 15

1 King Mobility Accessible w/Roll-In Shower

  • 1 King Bed
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
Hide room details
1 King Suite Mobility/Hearing Accessible Roll-In Shower  - DoubleTree by Hilton Panama City - 16

1 King Suite Mobility/Hearing Accessible Roll-In Shower

  • 1 King Bed
  • Living Room
  • Visual Alerts
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
Hide room details
1 King Bed 2 Room Suite - DoubleTree by Hilton Panama City - 17

1 King Bed 2 Room Suite

  • 1 King Bed
  • Living Room
  • Visual Alerts
  • MP3 Docking Station
  • Flat Screen TV
  • Coffee/Tea Maker
  • Mini-Bar
  • In-Room Safe
  • Iron/Ironing Board
Hide room details
DoubleTree by Hilton Panama City
Via. Espana and Federico Boyd Bella Vista, Panama City, Panama Panama City

The Doubletree by Hilton Panama City, Panama, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the warm hospitality for which this city is known. Enjoy upscale amenities and a great location close to The Old City which is an atmospheric labyrinth of churches, plazas and palaces. This beautifully appointed hotel in Panama City is only 15 miles from Soberania National Park which is an excellent destination for hiking and birding.


This freshly renovated Panama City hotel has so much to offer business and leisure travelers alike. Their contemporary guest rooms and executive accommodations include in-room conveniences such as:

  • 37-inch flat screen TV
  • MP3 clock radio
  • Free High-speed internet access
  • Mini-bar
  • Luxurious Sweet Dreams beds

 

Hotel Amenities

Additionally, their guests have use of hotel amenities that include:

  • Children`s menu
  • Cribs
  • Baggage storage
  • Beauty salon
  • Concierge desk
  • Gift shop 
  • Guest activity/recreation desk
  • Laundry/valet service 
  • Local area transportation
  • Luggage hold
  • Multi-lingual staff
  • Room service
  • Safety deposit box
  • Tour desk
  • Fitness room 
  • Pool


Accessibility
The following features are available, among others:

  • Accessible rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible hotel restaurant
  • Accessible meeting rooms
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible swimming pool
  • Accessible transportation with advance notice
  • Alarms - Audible
  • Assistive listening devices for meetings upon request
  • Braille elevator
  • Braille room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Wheelchair ramp for lobby/reception access


Dining
Dining Near the Panama Canal. Food is comfort at the DoubleTree by Hilton Hotel Panama City - El Carmen. They make it easy for you to enjoy a delicious meal without even leaving the hotel. Whether you are into health food, snacks, or gourmet food all the way, this hotel near the Panama Canal has something to tickle your palate. Stay in and use its in-room dining service, check out the on-site restaurant, or unwind with after-dinner drinks at this Panama City hotel bar.
City Cafe Restaurant - Serves freshly prepared regional cuisine and international favorites for breakfast, lunch and dinner daily. Start your day right with the extensive DoubleTree Breakfast buffet. End it with cocktails in sophisticated surroundings at the Bar. They serve everything with a welcoming DoubleTree smile. Open from 6am to 11pm.

Meetings
Stay productive and connected in the Business Center, providing fax, photocopying, and secretarial services as well as complimentary high-speed internet access.

  • Audio/Visual Equipment Rental
  • Business Center
  • Business Phone Service
  • Fax
  • Modem
  • Office Rental
  • Photo Copying Service
  • Printer
  • Video Conferencing Available

AMENITIES:
  • Accessible Facilities
  • Area Shuttle (Surcharge) (+)
  • Attraction Tickets Available (+)
  • Audio/Visual Equipment (+)
  • Ballroom (+)
  • Banquet Facility (+)
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Business Services (+)
  • Cafe (+)
  • Casino (nearby) (+)
  • Concierge Desk
  • Conference Rooms (+)
  • Elevator / Lift
  • European Plan (No Meals) (+)
  • Event Catering (+)
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Handicap Accessible Elevator
  • Handicap Services
  • Historic Location (nearby)
  • Laundry/Valet service (+)
  • Lounge/Bar (+)
  • Luggage Storage
  • Multilingual Staff
  • Photocopy Machines (+)
  • Restaurant (+)
  • Rooftop Pool
  • Room Service (+)
  • Safe deposit box
  • Valet Parking
  • Wheelchair Access
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1107 reviews
from chicago, IL
Submitted on 05-05-2016
There is no way I can sing the praises of this staff highly enough! For starters, the airline had a malfunction that caused our flight to be delayed several hours thus causing us to miss the last flight to Panama for the night and since we had paid with points, we were going to just be out the Hilton Points, but the reservations agent and the hotel worked to re-instate our points due to the airline! So awesome! And then the airline lost my mother's baggage, but the hotel was SO wonderful to her.... Read more
from Columbus Oh
Submitted on 16-05-2016
Love this location friendly staff great room I was there for one night and I will recommend this to all my friends, what I like is the easy access to the business district . At you arrival the staff welcome you with a warm chocolate chip cookie yum.
from Mexico City, Mexico
Submitted on 18-05-2016
The place is very well located , a few blocks you have access to the Metro, which takes you straight to Albrook Mall, and is very economical and efficient. Nearby there another block is the Tinajas Restaurant to enjoy typical food and dances of Panama , ( to do reservation) . The service at the hotel is very hospitable and friendly .
from Osaka, Japan
Submitted on 18-05-2016
we stayed there for 5 nights. we arrived like 5 in the morning, and the staff offered us an early check in for 50AUD. its a bit expensive i guess but we paid it because we got tired from the long flight. so we need rest. room is ok. not so big. no balcony. a bit humid always. bath room is really small. everytime we come back to the room, it seemed like clean, but the bed sheets and bath towles were not changed. so we had to write a note to ask house keeper to change the sheets and towels. ... Read more
from Chico, California
Submitted on 20-05-2016
This Double Tree was very well decorated, clean and what you come to expect. Highly recommend it. The front desk service staff at arrival and departure could have been a little more friendly and/or helpful.
from Washington DC, District of Columbia
Submitted on 01-06-2016
The hotel is centrally located. It was a four minute walk to the Train, casinos and multiple restaurants. I had a two room suite. It was very clean and modern. The sofa was somewhat worn but not a show stopper. The air conditioning was cold. You can hear the water pipes of surrounding rooms and I had to ask four times and wait 24 hours for wash cloths. I have Gold status with Hilton. So, they provided a voucher for free breakfast for two people daily. During breakfast, the customer service prov... Read more
from Washington DC, District of Columbia
Submitted on 02-06-2016
Pros: The location of this hotel is excellent. There are restaurants and casinos within walking distance. It is also a major center for local life and not as overrun with tourists as I expected. The property is well kept, the room was very nice and clean. The air conditioning (which you will need) worked very well. The outdoor pool was okay, but not useful when raining. Breakfast was pretty good. That was the only meal we ate in the hotel. Restaurant Service was excellent as we ate break... Read more
from alexandria, va, United States
Submitted on 02-06-2016
taken down by a washcloth, sadly. could not get one at the hotel. had to go out and buy myself one. bright spot of the trip was Alonso's service during the breakfast buffet. very attentive and punctual, professional, and gregarious. The bright spot of the trip.
from Edmonton, Canada
Submitted on 02-06-2016
There's much to tweak at this hotel. I've given my comments already. Personally, both my wife and I would not return. Checking in was pleasant and smooth. location is great. It's close to Via Espana and Via Argentina. Also, a few minutes walk will bring you to Calle 50 where the commercial hub is.
from Los Angeles, California
Submitted on 06-06-2016
This was just a one night layover, but it was so great I'm going back to Panama and staying at the Double Tree. The view was great, the staff was welcoming, they had my room preferences and HHonors info, we had our warm cookies and water and off we went. Great service, great value!!
from
Submitted on 14-06-2016
we reserved room with double twin bed, i feel this hotel its just ok. breakfast included, and the menu is standard, but i felt everything is so salty, Receptions was nice, welcome cookies they gave for 4 of us. No wifi in the room. For a night stay without high expectation its ok.
from Sacramento, California
Submitted on 18-06-2016
We stayed in a room with two full beds. It was large, clean, and very comfortable. The location and value for the hotel was great but the staff was not overly welcoming and no one was able to give us restaurant recommendations when we asked. The warm cookie we received at check in was a nice touch, but we would have much preferred water as we never received any during our stay.
from Torrance, California
Submitted on 21-06-2016
Clean, good breakfast, friendly staff, good price, great central location close to restaurants, everything worked , would recommend to others, nice pool and jacuzzi, parking a bit small and tight, hard to park.
from Houston, Texas
Submitted on 22-06-2016
This hotel is in the middle of the city so that is a big plus for me. I am from Panama so location was important to me and my family. The hotel is not a mega hotel and its nice and cozy. I have stayed in the single king size bed room and also the double bed room with my family. The staff is friendly and they always try to answer whatever questions you have and issues that come up. The hotel is not a new hotel but the amenities are great. Breakfast is included depending on how you book your... Read more
from Virginia
Submitted on 24-06-2016
Given the location, I found the Double Tree hotel to be a really great value. The hotel was clean and comfortable. However, many of the hotel staff seemed to think they were doing me a favor by allowing me to stay there. Throughout my interactions with the front desk, I was treated with callous indifference. They didn't speak perfect English and my Spanish is limited, but that is no reason not to smile and make eye contact! At check-in, I was initially told that I couldn't get two beds, a... Read more
from New York City, New York
Submitted on 26-06-2016
This hotel is centrally located and is a $10 taxi ride away from the major shopping and eating places. the airport is a $40 ride away. Clean, updated and great breakfast. The staff at the front desk was extremely helpful. Ada checked me in and went out of her way to assist with booking a last minute tour for me. She was full of suggestions on the best place to eat, shop, drink etc! It was a pleasure having such a warm friendly welcome!! Definitely where I will stay again!
from Macon, Georgia
Submitted on 02-07-2016
Definitely the worst Double Tree experience I've had. The only good thing I can say about it is that they did let us check in early. Flight landed around 11 so we checked in around noon without any issue for checking in early. But we never got our welcome cookies or water bottles, even though she said she was sending them to the room for us. We asked at the front desk about tours and the photons they recommended was the hop on hop off city tour. We ended up doing it but I expected the Double T... Read more
from
Submitted on 09-07-2016
Decent hotel but nothing extravagant. Room was clean, bathroom was good size, ample storage space for belongings in room. Refrigerator in room, but no microwave. Staff was very welcoming and helpful 100% of the time. The elevators are the smallest that I've ever seen. Also slow. They are supposed to fit eight people, but four is a squeeze. Therefore, when the elevator door opens, you might have wait for the next elevator if there are more than about three people already in the elevat... Read more
from Dublin, California
Submitted on 11-07-2016
This is a beautiful hotel, I always have a great experience with Doubletree hotels and this one did not disappoint! The staff is very helpful and the rooms are very nice and clean. My room had a separate bathtub from the shower and the hotel offered complimentary parking. I opted to rent a car since the taxi and uber prices are the same as the US so renting a car was cheaper than taking uber round trip from the airport. That being said, I opted to uber to "old town" which is only 3 miles away b... Read more
from
Submitted on 11-07-2016
The hotel was an excellent value and the staff was great. The hotel was a very good location and the price was great. I had a couple of problems with the res but they staff there took care of it in the end and made everything right. Stay there you 'll enjoy it.
from Lubbock, Texas
Submitted on 13-07-2016
Doubletree by Hilton is an excellent hotel is located in the center of the city closed to all kind of stores and restaurants, and also closed to the metro. Staff are very friendly and the hotel breakfast is very good.
from
Submitted on 14-07-2016
Almost everything was good, but when you have a two boys family you need three married beds or two queens. And they offered me a room with just two married beds. All my nights were uncomfortable. Building and place is ok. Swimming pool and gym was ok.
from Savannah, Georgia
Submitted on 17-07-2016
Excellent location, professional staff, exceptional service and value. Central to some of the best cuisine in the city. Helpful and courteous frontline and quality housekeeping. Very nice Rooftop Pool and Bar with a fantastic view of the city's architecture.
from
Submitted on 25-07-2016
This hotel was ok, I stayed here so that I can earn my Hilton honnor points, but I think I rather not to gain the point through this hotel. The hallway carpet is dirty to say the least. The breakfast nothing to die for and the crow staying were pretty loud. I will not recommend this hotel, there are better options in the city.
from Morristown, New Jersey
Submitted on 28-07-2016
No hot water - reason given was that the boiler was far away and hence it might take any where between 10 to 30 mts for running hot water Albeit been gold status of hilton, we were not given even bottled water which is the basic privilege that the status would entail One of the days the room was not cleaned up and the reason given was that house keeping forgot to do it. Would recommend staying at this property only if one is desperate
from New York City, New York
Submitted on 13-08-2016
The staff is amazing, they always treat me and my family great. The room are always clean, locator is great, safe and middle of the city. They need to improve in the breakfast, staff there are great..
from Caracas, Distrito Federal, Venezuela
Submitted on 15-08-2016
The location is just perfect, for me one of the better places to stay because you have the soho at 4- walks walking, many restaurant. The Cinta costera from walk distance too... But the bed and the pillow should be changed, they need a replacement asap, at least in the 319 room. The music in the room hall is very loud, I talk in the reception About this but they didn't do anything. The reception host are very friendly and helpful, I asked to review the A/C which has a very loud and I could sl... Read more
from Panama City, Panama
Submitted on 15-08-2016
Staff needs to better pay attention to detail. Also they need to let customers know during checking that they will be charged $50 if they try to invite someone at their rooms. It is ridiculous to charge that amount or any amount. I will not recommend this hotel.
from Guatemala City, Guatemala
Submitted on 23-08-2016
very clean and close to casco viejo, the bed was the best part. dont go there if you are looking for a great pool or roof top cuz they dont have it or even a nice view. but if you need to rest after a day working, this is your place.
from Beverly Hills, California
Submitted on 27-08-2016
If you are a Honors member and book through Expedia they try not to Honor you as a Honors Member. The rooms are large and are quite and the hotel is in a great location. But the fact of not wanting to Honor a Honors member is not correct.
from New York City, New York
Submitted on 27-08-2016
Pros Nice Pool and Hot Tub Across the street from a small market (great fresh fruit and liquor) Fridge in the room Close to the metro Close to fast food places (open until 9pm) 20 to 30 min from airport Great Cookies!! Good free breakfast ( hot food, coffee and tea table side, limited options for food but great options for fresh fruit juice) Check in and out super easy Staff spoke English and was very helpful Cons 4 to 5 English speaking channels Asked for extra towels that never came after ... Read more
from Merritt Island, Florida
Submitted on 05-09-2016
First time my wife and I have stayed 15 days at one property. We had visited this property in December of 2015 and it was enjoyable. Let me preface my review by saying for the $$$ it is a bargain. Location is fantastic, close to metro and walking distance to most areas. Close to several excellent restaurants and 5 minutes to El Rey Supermarket if you want to bring some snacks back to room. I am an active Senior Citizen and we walk pretty good distances. Sometimes between 10-15 KM a day. From the... Read more
from
Submitted on 08-09-2016
I have stayed here several times now. The staff now knows me and treats me like family, or like this is my second home. Everything is always good and the staff is even better. The location is just where I like it, off the edge of the city.
from
Submitted on 15-09-2016
From the cookie to the room the free breakfast and most importantly the service. I spent 5 days there and my room was very nice, everyone there made it their best to see that I was comfortable. The fried yucca and patacones were awesome and my favorite was the Arroz con Pollo. I will be back for sure!! Thanks Alonzo!!!
from Los Angeles, California
Submitted on 18-09-2016
The Positives: The hotel has a pretty lobby. The bed was comfortable. The air conditioning worked well. Okay/Reasonable: The location is okay. There are a couple of convenience stores and restaurants in the area. (I especially enjoyed La Papa Restaurante and Beirut.). Because of the hotel's central location, you can easily take a taxi or use Uber to get around town for $2-3/trip. The price is okay. I only paid $70/night. It's a Hilton Category 2 hotel, so I could also choose to pay with onl... Read more
from Las Vegas, Nevada
Submitted on 19-09-2016
Great stay, great staff. For those who speak broken Spanish like me, these staff seemed to appreciate my efforts and could go back and forth from English to Spanish with no problems at all. Gym is pretty big, lots of treadmills and weights. Rooftop pool is cool! Miami Pizza is a 5 minute walk. Restaurant has great food for vegetarians and meat lovers alike.
from Los Angeles, California
Submitted on 28-09-2016
Not a good hotel for families. Visitors are charged a hefty fee and prostitutes are let up to rooms, no problem, as long as they tip the right people. I would never recommend this hotel to families...
from
Submitted on 08-10-2016
I have stayed here probably 120 days over the last 2 years and feel like its my "segunda casa" The staff especially the collection of beauties at reception and Louis and the all the male colleague are the most helpful I have ever been attended by anywhere in the World. The dining room STAFF EQUALY friendly l as are the porters. Hotel is idealy situauted near Eglasia Drl Carmen church and Metro Line, .loads of fruit and breads steamed vegtables assorte cold meats and juices, quite a ... Read more
from Indianapolis
Submitted on 10-10-2016
Located on Calle 52nd, it's close to amazing restaurants and a few casinos. Everything is within reach of an Uber for about $4. The interior is updated and in great condition. Compared to where we were the previous night at a different hotel for about the same price, this place is significantly better and exceeded our expectations. Free Internet for HHonors guests (it's not printed inside the room) There are rates that include breakfast and those that don't so be aware when booking. From w... Read more
from Pietermaritzburg, South Africa
Submitted on 13-10-2016
I should preface my review by saying we got a half-price deal in the low season and we were put in one of the Hilton Honours floor rooms, so we had a great stay. The hotel was everything we hoped for from a 4-star outlet: great wifi, rooftop pool with a wonderful view surrounded by skyscrapers, nice central location right by the underground metro. For a modern city, the hotel building looks a touch tired, but inside it's obviously a lot nicer. The breakfast was plentiful, buffet-style, with s... Read more
from seattle
Submitted on 17-10-2016
DoubleTree ?? 3 nights Price: $70/nt Check-in: Room available all 3 times around noon Upgrade: Twice to a slightly larger room, not a big deal Room: pretty basic, tile floors making for increased noise, need of deep cleaning Pool: Average, no shade Staff: generally nice but varied. Amenities: none (cookie) Breakfast: Poor, run out frequently Rating: 5/10 I'd spend more and stay at Hilton or W/A
from Panama City, Panama
Submitted on 19-10-2016
I recently had an overnight stay at this hotel. Normally they would welcome you with a smile and the their doubletree recipe chocolate chip cookies. This time at a rate of $80 including taxes I got a small room next to the service room, a bathroom without a showerhead and mal functioning air conditioning that made horrible noises everytime it went on and off. The next morning I expressed my bad experience to the lady at the front desk who only look at me in a surprised manner and never did anyth... Read more
from Whitehorse, Canada
Submitted on 21-10-2016
We enjoyed our stay here so much when we first arrived that we added another night to our stay. After travelling elsewhere we knew this is the hotel to return to prior to going to the airport and we did. The rooms are clean, the hotel is very close to the metro and many services. The hotel staff are friendly and helpful. There is one individual that truly stands out and his name is, Jaime. He has been incredibly kind and informative. He answered all of our questions with patience and a smile, an... Read more
from Scranton, Pennsylvania
Submitted on 23-10-2016
I had the unfortunate experience of bad customer service at the Double Tree in Panama city Panama. The nigh clerk was very rude and let me feel like a second class citizen. He was very dismissive and cold. At 12;30 am we took our family members and move to the The Executive Hotel at the end of the Block. The staff was very refreshing and friendly and the hotel is 100% better than the Double Tree Hotel. The view from the Executive hotel balcony off your bedroom is amazing. Banking on the Hilton s... Read more
from Portland, Oregon
Submitted on 30-10-2016
I stayed here 8 nights with a team of 13. The rooms are spacious and nice!! I had a king bed, ac worked great. desk and chair for work and a fridge that worked great. One thing I didn't like was the water didn't drain well in the shower. Fortunately I didn't share a room with anyone so the gross factor was less. But still!! I see it on the reviews and they haven't fixed it yet. My room was directly across from la Carmen iglesia and the bells tolled very loudly and very early. I only heard th... Read more
from Lawrence, Kansas
Submitted on 06-11-2016
Was in Panama City for a couple of days and usually look for a Hilton. The Doubletree scores high on several points, particularly the friendly and helpful people. The hotel restaurant was above average, also. No carpet on the floors in the room gave me pause until I realized that carpet in the jungle like environment of Panama City would be difficult to maintain. Which was obvious from the carpet in the hallways...definitely needed an upgrade. Also, the included breakfast left something to... Read more
from Chesapeake, Virginia
Submitted on 08-11-2016
Good location, there's a minimart, supermarket, fast food chains and restaurants close by. The metro is also a short walk from the hotel. You get free in room wi-fi if you are a member of Hilton Honors. They serve breakfast buffet but I think it's overpriced!
from Atlanta, Georgia
Submitted on 12-11-2016
The hotel is located in a nice part of town with many restaurants within walking distance. The Metro is a 2 minute walk away. There's a beautiful church across the street. The church bells didn't bother me but you may want to get a room on the opposite side of the hotel if you're a light sleeper. The room was good and the hotel was nice. The main issue I had at the hotel was indifferent service. The staff wasn't actively trying to be rude but they did not seem at all interested in helping with... Read more
from Silver Spring, Maryland
Submitted on 13-11-2016
This hotel bar and Restaurant need to be keep open a little later for drinks and food security was good front Desk personal was very good.. the Breakfast associated was nice and very friendly anything you needed there was there for help..
from San Jose, Costa Rica
Submitted on 16-11-2016
I really doubt that this hotel is a Hilton. The chain needs to come and fix it. If you are looking for a business hotel this is not the one. Neither vacations. It is always packed because they have lower rates for tourist and no place to meet colleagues or customers for business meetings. The business center always in use. Only one room. The worst or most stupid is that they do notet you use the restaurant to talk business or make meetings. I got kick out with 2 persons that came to meet for wor... Read more
from Sacramento, California
Submitted on 17-11-2016
I spend one night at the Doubletree in Panama City prior to an early morning flight. There were several 'energetic' young men at the front desk when I was registering, shouting across the desk to each other and going behind the desk to grab bottles of water. After registering I asked if the hotel still served cookies. The desk attendant assured me that cookies were available and asked that I return shortly (implying that I should return after the men had departed the area). When I returned, the ... Read more
from Logan, Utah
Submitted on 18-11-2016
The check in was simple. The staff was very helpful and caring. The room was very clean. The food at the Hotel was great. The entire stay of 3 days and 4 nights was amazing. I looked at a lot of different Hotels, in Panama. The Double Tree offer me what I was looking for in a Hotel for my stay in Panama.
from Vacaville, California
Submitted on 20-11-2016
We almost did not book a room at this hotel because of the negative reviews ... however, I am glad we chose to stay here. We are currently staying at the Double Tree. Despite the reviews, the staff here are superior. The rooms are spacious, well maintained, and very clean. My only complaint, and this has nothing to do with the hotel, is you can sometimes here the "techno" music coming the bar down the street. The breakfast buffet is good, and the food in the restaurant is good. The hotel i... Read more
from Paget Parish, Bermuda
Submitted on 22-11-2016
The facility itself was good and is situated in good area. However the quality of service especially with regards to providing towels was very poor. I tried on several occasions to get in touch with the front desk but to my chagrin I had great difficulty getting someone to answer. Just imagine I was in need of medical help, nobody would know. That frightens me. I only had breakfast twice in the dining room but I feel That the quality needed a lot to desired. If you are looking for quality servic... Read more
from Rio de Janeiro, RJ
Submitted on 22-11-2016
Most importantly, the location could not be better for having a weekend of sightseeing in Panama. You can walk to any place in the financial district and take a $3-5 Uber to the Casco Antiguo. Nice spacious rooms, good breakfast.
from dalian, China
Submitted on 22-11-2016
Great location, excellent staff, quick checkin / out, an enjoyable place. Just wish they had a full tie bar keeper so I don't have to go down the street to the Bristol Bar. Overall a great place wit an excellent Italian Restaurant next door.
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