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Hilton Queenstown Hotel

Queenstown, New Zealand (ZQN)

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Based on 2134 reviews
The hotel is set amid a majestic mountain backdrop and provides the perfect base to explore the area's natural attractions.
Room & Rates
King Hilton Guestroom - Hilton Queenstown Hotel - 1

King Hilton Guestroom

  • 1 king bed
  • sitting area w/ sofa bed and fireplace
  • balcony
  • Alpine decor
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
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2 Bedroom Deluxe Lakeview Residence - Hilton Queenstown Hotel - 2

2 Bedroom Deluxe Lakeview Residence

  • 2 beds
  • 2 bedrooms and 2 baths
  • lake view room w/ Alpine decor
  • balcony or terrace
  • living room w/ sofa bed and fireplace
  • full kitchen, coffee/tea maker and dining table
  • bathrobe, slippers and bath products
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
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1 Bedroom Residence - Hilton Queenstown Hotel - 3

1 Bedroom Residence

  • 1 bed
  • separate bedroom
  • Alpine decor
  • balcony or terrace
  • living room w/ sofa bed and fireplace
  • full kitchen, coffee/tea maker and dining table
  • bathrobe, slippers and bath products
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
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2 Bedroom Residence - Hilton Queenstown Hotel - 4

2 Bedroom Residence

  • 2 beds
  • 2 bedrooms and 2 baths
  • Alpine decor
  • balcony or terrace
  • living room w/ sofa bed and fireplace
  • full kitchen, coffee/tea maker and dining table
  • bathrobe, slippers and bath products
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
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King Hilton Deluxe Lakeview - Hilton Queenstown Hotel - 5

King Hilton Deluxe Lakeview

  • 1 king bed
  • sitting area w/ sofa bed and fireplace
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • Alpine decor
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
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King Lake Wakatipu Suite - Hilton Queenstown Hotel - 6

King Lake Wakatipu Suite

  • 1 king bed
  • sitting area w/ sofa bed and fireplace
  • private terrace
  • lake views
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • Alpine decor
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
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King Hilton Deluxe Plus Lakeview Room - Hilton Queenstown Hotel - 7

King Hilton Deluxe Plus Lakeview Room

  • 1 king bed
  • sitting area w/ sofa bed and fireplace
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • Alpine decor
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
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King Hilton Relaxation Room - Hilton Queenstown Hotel - 8

King Hilton Relaxation Room

  • 1 king bed
  • sitting area w/ sofa bed and fireplace
  • terrace w/ hot tub and lake views
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • Alpine decor
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
Queen Accessible Room - Hilton Queenstown Hotel - 9

Queen Accessible Room

  • 1 queen bed
  • sitting area w/ sofa bed and fireplace
  • balcony
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • Alpine decor
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
Twin Hilton Guestroom - Hilton Queenstown Hotel - 10

Twin Hilton Guestroom

  • 2 twin beds
  • sitting area w/ sofa bed and fireplace
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • Alpine decor
  • balcony
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
Twin Hilton Deluxe Lakeview - Hilton Queenstown Hotel - 11

Twin Hilton Deluxe Lakeview

  • 2 twin beds
  • sitting area w/ sofa bed and fireplace
  • mini bar and coffee/tea maker
  • bathrobe, slippers and bath products
  • Alpine decor
  • clock radio w/ MP3 connection
  • desk w/ ergonomic chair
  • complimentary beverage
  • flat screen TV w/ premium channels
  • in-room safe
  • granite counters
  • telephone w/ voicemail and auto wake-up
  • complimentary pillow menu
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
Hilton Queenstown Hotel
Kawarau Village 79 Peninsula Rd, Queenstown, New Zealand 9300

Conveniently located only five minutes from Queenstown International Airport, take a 15 minute drive or 10 minute water taxi ride into the center of Queenstown where you can explore the towns atmospheric restaurants, laid-back cafes and bustling bars.

Work out in the fitness center, rejuvenate in the eforea: spa at Hilton or simply relax by the fireplace in the lounge and admire the stunning lakeside views. In the evening choose from a selection of three enticing restaurants and two stylish bars within the hotel. The Wakatipu Grill is the hotel's signature restaurant, offering open kitchen, rotisserie and two circular slate fireplaces in magnificent, contemporary surroundings. Dine on New Zealand flavors and sip on a glass of wine from the vast wine cellar.

With a variety of flexible indoor meeting rooms and an outdoor terrace, this Queenstown hotel is the ideal choice for hosting an important meeting or special event. Guests can also utilize the business center within the hotel along with high-speed internet access for your convenience.

AMENITIES:
  • Babysitting
  • Bicycle / Scooter Rental
  • Biking / Hiking Trail
  • Business Center
  • Concierge Desk
  • Currency Exchange
  • Elevator / Lift
  • Fitness Facility
  • Guest Activity Desk
  • Jogging Area
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • News Stand
  • On-Site Convenience Store
  • Safe Deposit at Front Desk
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2134 reviews
from Mangonui, New Zealand
Submitted on 03-07-2016
Everything about this hotel was excellent, from the rooms to the pool. The staff were always helpful and nothing was too much trouble. The shuttle was always on time and free. Did I mention the pool and hot tub so relaxing for two old ladies after a day out. Lovely retreat. No need to mention view etc everyone know Queenstown is magic.
from Melbourne, Australia
Submitted on 03-07-2016
We came and stayed at the Hilton for 8 days in late June...during the first week of Australian school holidays but a week before the NZ school holidays kicked in. We really enjoyed our stay here, we upgraded to a one bedroom apartment in building 1 (on the lake shore) and I spent most of the week working and pottering around the area whilst my wife and son hit the ski slopes. I would have no problems recommending the Hilton to anyone and when we come back again we will stay here again. If ... Read more
from Jakarta, Indonesia
Submitted on 05-07-2016
I stayed there twice during my last visit to New Zealand. Staff is excellent (especially at the front desk). Rooms are nice. I had one of those deluxe rooms are they are great. In case of a rainy day, the pool area is nice to relax and enjoy. Even though the location is not right in town, the water taxi available at the hotel brings you right into the city - fast and inexpensive.
from Sydney, Australia
Submitted on 06-07-2016
We stayed here in July for 11 nights in a lake view suite. The room and hotel is lovely with beautiful views of the lake. I was aware of the distance from Queenstown and actually prefer being removed from the town slightly as it is quite peaceful. Restaurants and bars on site are nice. Highlights for me were the comfortable bed and room layout; quality of food and drink at grill restaurant (dinner); excellent, attentive and kind service (Adam at the bar and Junko our room attendant in particular... Read more
from
Submitted on 06-07-2016
We were amazed at the facilities and quality of the room we got at the Hilton for the price we paid. The facilities are excellent, staff all very helpful, rooms large, well designed and luxurious and our lakeside room had a lovely room of lake Wakitapu and the surrounding mountains. The reseraunt is excellent if a bit pricey. The hotel is 20 minutes closer to the Remarkables ski feilds and a similar distance to Coronet peak as Queenstown, and the sauna and spa are great after a long day skiing.... Read more
from Melbourne, Australia
Submitted on 10-07-2016
Good holiday and family friendly hotel. Location is fantastic, being close to airport, yet away from the city centre but only a short travel distance to it. Onsite Pub and Chinese restaurant offer good alternative to standard hotel food & beverage. Ski Hire shop, pool and spa are an added bonus. Price was expensive for NZ.
from
Submitted on 11-07-2016
The room was good Room service breakfast was good Staff were friendly and helpful I didn't realise our room didn't have a Lake view would get one of those next time. Room cost $400 for night which was a King delux? The gas fireplace was novel. I suspect Lakeview rooms would be more expensive Finding the room was challenging you had to go down in one lift walk 100m and then up in another lift. A real rabbit warren. We followed a little rabbit to find our way out.
from Sydney, Australia
Submitted on 11-07-2016
We always keep heading back to the Hilton. A very convenient location for the remarkables. Service is always excellent from the Hilton staff team especially Nathan and his team at the concierge area. A great full service hotel. Looking forward to another trip soon.
from Dallas, Texas
Submitted on 11-07-2016
The hotel is located at the other side of the city so it will take you about 15-20 minutes to get there with bridge construction during our visit in July 2016. If you drive, there is free self-parking in the basement at the next building, 5 minute walk to the hotel, unless you can always do valet service. Not much going on at the area as the location is isolated from crowd, which is good or bad. We are family of four with small children and they did not allow us to go with the booked lakeview... Read more
from Sydney, Australia
Submitted on 11-07-2016
Althogh not Close to the centre of town this is an upmarket hotel that is relatively new, modern and with excellent service and wonderful rooms. We had a water-facing room and the fittings, spaciousness and design were lovely. You can stand on the balcony overlooking the water and watch the planes land (which the kids love). There is an indoor pool and hit-tub as well as a steam room and sauna. There cafe in the complex serves decent coffee and there were ample places to eat. We caught the water... Read more
from Sydney, Australia
Submitted on 13-07-2016
Great room with hot tub, we booked the relaxation room. It has beautiful lakeside views, and is a very close to drive up the mountain to the Remarkables. Best place to stay for skiing! We love the 'magic' button on the phone too. The staff accommodated every request. Wonderful service. We will be back.
from Auckland, New Zealand
Submitted on 14-07-2016
A great place to stay very peaceful and tranquil setting. I would highly recommend this hotel. At check-in we were offered the option to upgrade to a lake view room this made all the difference. We cant wait to go back.
from Auckland, New Zealand
Submitted on 17-07-2016
We chose to stay here as it was close to the main road to Te Anau as we were leaving early in the morning for that destination. After visiting Queenstown briefly we were glad to be staying away from the town itself as we may as well have been in any city, not a central otago holiday town- traffic, road rage, packed with tourists, not relaxing at all. However, over the other side of the lake at the Hilton, was a great quiet, friendly comfortable experience. We were kindly made guest of the day wh... Read more
from Auckland, New Zealand
Submitted on 17-07-2016
My family and I stayed here for four nights while in Queenstown and it was the perfect place to come back to after a day on the ski slopes. The service was amazing and catered to everything. The last times we stayed here we caught the bus into town and to go skiing, but this time we rented a car and it proved a great decision as we could go into town whenever we wanted. The Hilton is located across the other side of the lake from town so having a rental car is worth it. We got valet parking whic... Read more
from Otago Region, New Zealand
Submitted on 17-07-2016
This is a beautiful place to stay and the rooms and housekeeping are of the expected high standard. The food was lovely as well but cooked buffet breakfast was disappointing being not even lukewarm; as was the room service meal. The food is reasonably expensive so at the least it would be good to have it hot. It would be helpful if reception and restaurant staff could also speak English.
from New Plymouth, New Zealand
Submitted on 18-07-2016
we arrived at the Hilton just after 2pm and found our room was not ready - guaranteed check in is 3pm. I asked what room we had, given we paid for a deluxe lake view 2 bederoom suite, we were informed we had a ground floor room, I asked if it had a view and the receptionist assured us it did and said we would be very happy with this room but offered us a 4th floor room also but it had a broken stove, so given that he assured us it was a good room with views we stayed with the ground floor room. ... Read more
from Sydney, New South Wales, Australia
Submitted on 19-07-2016
We stayed in one of the Suites 1 level above the ground floor & it was spacious with 2 distinct rooms, a main bedroom with en suite & lounge area. We were travelling with a teenage daughter & having the extra space worked very well. especially the 2 TVs :-) The uninterrupted lake views were stunning both at night & during the day. There is a lovely walkway that goes around the edge of the lake which is great for night as well as day strolls. Whilst the hotel is very close to the airport, we fou... Read more
from Brisbane, Australia
Submitted on 19-07-2016
We stayed here to celebrate our 1st wedding anniversary. We were given a room on level 6 with fantastic views of the lake, and when we arrived in our room a bottle of wine and some chocolates was waiting for us! We loved our room, and it was worth staying here for the heated bathrooms and gas fireplace! Concierge was always amazing. The buffet breakfast was fairly average, with coffees not included and service very slow. It was a little far from the city and our first few days we felt like we wa... Read more
from Sydney, Australia
Submitted on 19-07-2016
Comfortable and well appointed rooms in a scenic location just outside of Queenstown. The location for me was ideal as Queenstown can be quite busy, which takes away from the serenity of this stunning part of the world. The facilities at the resort, open fireplace outside and in as well as the friendly staff make for an enjoyable holiday. The restaurant has quality produce. If you love cheese I can highly recommend the cheese plate - especially the Puhoi Valley Blue. Enjoy it with a glass o... Read more
from Christchurch, New Zealand
Submitted on 20-07-2016
Good breakfast with very beautiful lake view, very helpful and friendly staff, the bed didn't setup right according to the my reservation but they have had fixed in less than 10 mins, pretty impressive.
from Auckland, New Zealand
Submitted on 21-07-2016
We stayed in Wakatipu room (upgraded freely from deluxe plus room) as a couple for 2 nights. The room and its bathroom were warm and tidy with good room cleaning service during our stay. The bed was extremely comfortable. I would strongly recommend the steak dish at the Wakatipu grill. We rented a car as transport from hotel to town is either by a free shuttle or paid taxi/water taxi. Car park is in Double Tree. Therefore, it took 5-10min to reach the hotel from the car park. There is construc... Read more
from Telford
Submitted on 22-07-2016
The location of the hotel is peaceful away from the hustle and bustle of Queenstown and still only a 20minute ride into town with the free hotel shuttle (10 mins by water taxi). The hotel itself is quiet and caters to guest privacy. Facilities are excellent my daughter loved the pool and I loved the sauna and steam rooms. We had a 2 bedroom Riverside residence and while it was tastefully furnished (including a lovely gas fire) it did feel a little claustrophobic with two children in there. I kn... Read more
from Sydney, Australia
Submitted on 25-07-2016
Such a wonderful hotel. The rooms are typically Hilton - well thought out and very comfortable. Being around at Kelvin Heights means it is a little quieter which is lovely while still having lake access. The service is wonderful and the spa (Eforea) is really worth the visit. Will definitely stay again.
from London
Submitted on 25-07-2016
My partner & I stayed here for three nights, meeting up with my brother, sister in law, niece & nephew . The hotel was very clean , calm and peaceful . Would highly recommend . To get over to Queenstown Town was easy as there is a jetty in front of the hotel where you can get a water taxi . Great ride.
from Auckland, Auckland, New Zealand
Submitted on 25-07-2016
Waterfront views in the large apartment is the way to go. There is a separate movie theatre available for the kids so worth letting them know. Great service, everything easy. For some odd reason all the crockery is very high. At 6ft it was a struggle so not sure how others managed to do it.
from NZ
Submitted on 25-07-2016
Enjoyed our family stay in the 2 bedroom Apartment. The room was roomy enough. Awesome to get the winter sun. Loved relaxing in the pool & hot tub. I used the well equipped gym and had a relaxing spa treatment at Eforea spa. Will def stay again!
from Sydney, Australia
Submitted on 25-07-2016
Hilton always delivers, both comfort and luxury. Quality is amazing, and service is impeccable. Though with many hotel restaurants, food needs some improvement. Loved staying at the Hilton, as always and would definitely use their hotels again!
from Auckland, New Zealand
Submitted on 28-07-2016
We enjoyed our stay. The hotel is in a great location if you like to retreat from the bustle of Queenstown. Friendly and effifient service. Excellent wifi connection with on multiple devices. Sign up as an HHonors member in order to get complimentary wifi. Fantastic pool and gym
from Perth, Australia
Submitted on 28-07-2016
The hotel itself was amazing. The service was outstanding. Great grounds, restaurants, pool etc. The only difficultly was the location of the hotel. It was approximately a $50 taxi in to Queenstown centre. The hotel did, however, supply regular water taxis and shuttle buses to make it as convenient as possible. I would still highly recommend.
from
Submitted on 29-07-2016
My husband and I recently stayed here as part of our honeymoon celebrations. It was most definately the nicest place I have stayed to date! We flew in early to queenstown and unfortunately our room was not ready as we got offered an upgrade to the relaxation room with the private hot tub. This room was amazing! We had a small hiccup when we finally got to check in and ended up in the wrong room. But the manager on duty sorted it out and when we entered the correct room we had been left a bo... Read more
from Auckland Region, New Zealand
Submitted on 30-07-2016
We stayed overnight before going onto Blanket Bay Lodge. I'd booked online - it was an easy check-in and we had a lovely room. The guy at reception had asked us if we wanted to upgrade to a lake view room for another $40 - we said no and when we got to our room we found we could see the lake - I wouldn't have spent the extra anyway as we probably only would have had a few hours of daylight anyway. It was a lovely room and a big comfortable bed, nice clean accomodation and a gas fire, 2 tv's a... Read more
from sydney
Submitted on 30-07-2016
If lakeside the view from your room will stun you. Especially when little flurries of snow drift past. Our room was like a suite with lounge and bedroom. Tea and coffee supplies were sufficient, but a jug of fresh milk cost a small fee (some 5 star will bring it free). The room is stylish, spotless and up to date. A little gas fire in the lounge is a nice touch. The pub lunch was great, the staff overall very helpful. A situation with a rogue breakfast chef was successfully resolved by delight... Read more
from Sydney, Australia
Submitted on 31-07-2016
Great location with the water taxi into town. Room was very comfortable with very good views. Room service was a bit slack in refreshing water and clearing away dirty glasses Overall pleasant and helpful concierge service. Nice bar on ground floor Breakfast was good choices
from
Submitted on 03-08-2016
Second time staying at The Hilton, and this time we brought our children along. We booked a 2 bedroom residence as we liked the idea of having self catering Facilities inc. the washing machine and dryer. Absolutely fantastic! The large deck with outdoor furniture was great, the views are to die for, we couldn't fault it. Having 2 bathrooms and 2 TVs it was a breeze with the kids. We were directly on top of Stacks pub (2 or 3 floors above) but noise wasn't an issue. Breakfast was good, a lovely v... Read more
from
Submitted on 03-08-2016
Whilst the Hilton is not in town, it is not that far away and is the closest hotel to the Remarkables ski field. It features all the comforts of home. Last year at this time we stayed at the Doubletree Queenstown and got married in town. This year we returned and stayed at the Hilton for our first anniversary. Sarka recognised us at breakfast from last year and arranged for a complimentary bottle of wine to be placed in our room that evening which was a lovely gesture. We have staye... Read more
from Bells Beach, Australia
Submitted on 03-08-2016
This place is on the outer edges of Queenstown. So you need to have a car or catch a water taxi to get anywhere. But this is the only real fault that I could find with the hotel. It's got a village feel to it, with a couple of restaurants and cafes and even a bar! The rooms were funky we had a two bedroom apartment which was large and spacey enough with a great view of the lake! Overall a great hotel but just a little far out.
from Auckland, New Zealand
Submitted on 03-08-2016
This stay was one of the best experienceselection my husband and I have had. The service from all staff was outstanding. The room and facilities were amazing and practical. The breakfast was the best buffet breakfast in New Zealand.
from Christchurch, New Zealand
Submitted on 03-08-2016
I have stayed at a lot of Hiltons around the world and this is the best I have ever stayed at. Amazing views and the staff are so helpful. The location may put some people off but with the water taxi and the free shuttle and buses come in as well it is so easy to get into the middle of Queenstown. The staff are amazing from the GM right down to house keeping. A must stay
from Sydney, Australia
Submitted on 06-08-2016
Recently stayed here with my fiancé for our Cardrona ski trip. We got upgraded to a 2 bdr apartment at the ground level facing the lake and didn't disappoint. The views from the room are amazing with clean bathrooms and always kept tidy by housekeeping. Breakfast buffet at the Wakatipu Grill was really good with lots of options to choose from with amazing views of the lake and snow capped mountains. Taking the cab from the airport is probably cheaper compared to other hotels because it's only 5... Read more
from
Submitted on 07-08-2016
Stayed on the 2nd floor which is 2 levels down from the reception(4th floor). Could be confusing - hotel is on a slope facing the lake. Level 4th is reception and if driving in to entrance to drop off your bags, it is level with the road. There are 8 levels. From the room side however, 2nd level actually is 'ground' level where one can exit the balcony and walk outside. The fire place is easy to start- gas fired. Just pressed ON and up to increase intensity of fire. Keep it on during this cold ... Read more
from Prague
Submitted on 07-08-2016
Everything about the facilities, food, and service was excellent. Having a fireplace in your room is perfect for chilly winter days and we only wish we had a few more nights to relax here. Only one issue - we had trouble connecting to the wireless internet and found the service to be a bit slow once connected. It would also be great if this service was complementary considering the cost of the hotel.
from Tauranga, New Zealand
Submitted on 08-08-2016
This is the second time we have been here, the location is great with good views if you request a room with views of the lake. The rooms are large and spacious, we had a gas fire in ours, which proved great being middle of Winter. Our bathroom was extremely large with twin basins, a bath and a separate large shower, we happened to be in a wheelchair friendly room which may have something to do with the extra space. Our 2 main gripes on this Occassion were that one of the Resorts bar and eatery o... Read more
from
Submitted on 08-08-2016
Overall good experience. Good staff especially cleaning team. Internet in-room was great. The only regret is not entertained on the request as Diamond member even though ask every day. When arrived, dont feel special. Food selection in Grill is quite ok but not extraordinary. Everyday is the same. Parking provided and free. Good overall. Hot tub and indoor swimming pool is excellent. good during winter.
from Sydney, Australia
Submitted on 09-08-2016
stayed here for 4 nights and could pretty much take it or leave it don't expect too much! average, poor internet service & breakfast would be better at McDonald's! long endless hallways, it wasn't horrible just not good enough for the name Hilton! shame!
from
Submitted on 10-08-2016
The Hilton Resort & Spa at Queenstown NZ is absolutely beautiful! The location is private and quiet and the rooms are spotless and first rate. My family and enjoyed our 8-day vacation stay. The continental breakfast was fabulous and we look forward to it every morning. Again, great location. Very easy drive to downtown Queenstown and all the action adventure!
from Dallas, United States
Submitted on 14-08-2016
HH Diamond, seen innumerable Hiltons, high expectations for this one, not disappointed. Stunning setting, spectacular views, close enough to Queenstown (free shuttle) but away from the bustle. Beautiful almost-new facility, modern sophisticated ski-chalet. Even this jaded traveler repeatedly impressed with the attentiveness of all staff. From gracious manager Paweena who is everywhere at once, to waitstaffer Mary (lookup ‚??perky‚?? or ‚??cheerful‚?? in Webster's you'll see her picture). Relentl... Read more
from
Submitted on 14-08-2016
Second visit to queens town but this hotel is simply mind blowing. we took relaxation room which had fore place and Jacuzzi with the room. View outside is mind blowing and very silent and peaceful. Best for a couple.
from Queenstown, New Zealand
Submitted on 14-08-2016
Perfect stay. Can't wait to come back. Taking the water Taxi in to Down Town Queenstown form the hotel was a real treat. The Staff were brilliant and the all the facilities were of the highest quality.
from
Submitted on 14-08-2016
Totally enjoyed our stay, a great place to relax the staff were extremely friendly and helpful. Quite a number of things to do onsite if you didnt feel up to touring for the day. the hotel offers free bus to town if required or you can catch the water taxi right out the front straight to the town centre.
from Auckland, New Zealand
Submitted on 15-08-2016
We stayed in King deluxe lake view room and it was perfect. (See photos) The room was spot clean,cozy & smelling nice. Exactly as described on the site/description. Check-in process was smooth n quick & staff is very friendly. We opted for bed & breakfast option. The breakfast buffet was plentiful and delicious. Overall, we enjoyed our stay!
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