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Queenstown, New Zealand (ZQN)

Hotel + Flight from
Based on 275 reviews
Room & Rates
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23 Mackinnon Terrace, Queenstown, New Zealand 00000

Hotel Features.
Recreational amenities include a health club and a spa tub. A bar/lounge is open for drinks. Guest parking is complimentary. Additional property amenities include currency exchange, express check-out, and a safe deposit box at the front desk. This is a smoke-free property.

9 guestrooms at Azur feature fireplaces and minibars. All accommodations have balconies. Bathrooms feature jetted bathtubs and hair dryers. In addition to safes, guestrooms offer phones as well as free local calls (restrictions may apply). Televisions have DVD players and pay movies. Rooms also include CD players, coffee/tea makers, and trouser presses. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.

Based on 275 reviews
from Hong Kong, China
Submitted on 21-04-2016
I have a complaint - because of the location, the views, the amenities, the food, the impeccable service, the "above & beyond" attitude of everyone at Azur, we have officially been ruined for all other hotels! As soon as we arrive, we're greeted warmly, with a striking view of Lake Wakatipu surrounded by mountains. We get settled in with refreshments of our choosing, and they explain all the facilities & services available to us. A few of my favourites: They helped us plan our itinerary in Sou... Read more
from Sydney, Australia
Submitted on 01-05-2016
Wow, what a place! It is absolutely stunning here, it looks like a postcard! The staff are incredibly helpful, nothing is ever to much for them and our villa is magical. With our own fire and a beautiful bathroom, it's exactly what we wanted. Total luxury! While there isn't a room service menu, they offer in villa dining, where the staff will go to town and get you take away from a restaurant and bring it to you. It's so convenience if you would prefer a quiet night in. The staff will drop you i... Read more
from Perth, Australia
Submitted on 02-05-2016
Basically the perfect place. Perfect service, perfect setting, beautiful food, cocktails, staff... Nothing was too hard. Accomodation faultless, bed super comfortable. Spa bath over looking the lake and the mountains. Jo and the team amazing. We'll be back for sure!! Thanks guys :))
from Cheshire, United Kingdom
Submitted on 17-05-2016
We spent four nights at Azur and it lived up to everything that we'd read about. Fantastic location and super helpful staff. Nothing was too much trouble. Am very much looking forward to a return visit.
Submitted on 06-06-2016
I cannot speak highly enough of this hotel. The location alone was incredible. The view of the water and mountains were amazing. The staff was incredibly nice and helpful as well. The food was incredible. Everything was amazing. I loved it all.
from Connecticut
Submitted on 09-06-2016
I had the hardest time titling this review. I was at a loss, and I am never at a loss! Our last 3 nights in New Zealand were spent here with our two adult sons. We had explored both the North and South Islands and were having just a wonderful trip, then we arrived at Azur and the vacation became Perfect!! Many have already written about the property and they are all correct in their representations of this wonderful place. Azur is a set on a beautiful piece of property with only a main b... Read more
from Sydney, Australia
Submitted on 13-06-2016
Azur is truly an incredible experience . The accom is amazing , setting is spectacular and staff are brilliant. Such amazing service and everyone is so friendly and helpful. Highly reccomend and will be back. Thank u to Gavin and the team at azur for making our stay as incredible as it was
from Lenoir City, Tennessee
Submitted on 19-06-2016
Gavin and his outstanding staff were perfect hosts for our last night in New Zealand. The villas are incredibly well-appointed from the comfortable living area (including a gas fireplace and minibar) to the amazingly restful beds and pillows and on to the fabulous bathroom (with heated floor). Breakfast in the main building was made to order and it was a delicious as the outdoor scenery was spectacular. I will definitely be recommending the Azur to my friends and clients!
Submitted on 11-07-2016
Queenstown is busy... even in winter it seems! We were happy therefore to be away from the swarms of backpackers and out of town - but be aware - the walk back is very (very) hilly and probably better to take the staff up on their offers to pick you up for free! The staff are very responsive to requests for lifts in and out of town - we never had to wait for someone to be available, which was great. The accommodation is comfortable and clean, the spa bath with cafe style windows and an amazing ... Read more
from Cleveland
Submitted on 12-07-2016
My wife and I stAyed here for 2 nights before a meeting in Auckland. I must admit I was a little hesitant when we made the reservation due to cost. Boy I was wrong. The room is so big and they provide so many complementary services that this is actually a great deal. The views are even more beautiful than the photos online. The staff is incredible. Hello and thanks to Lak, Lizzie, Gavin and each member of the staff who took care of us. This is an entirely new concept in guest relations. Book it... Read more
from Melbourne, Australia
Submitted on 13-07-2016
Everyone of the nine villas here is fantastic, completely private. Beautifully appointed and everything works. The views are to die for. The staff are an international smorgasbord but know how to look after you. Literally nothing is a problem
from Melbourne, Australia
Submitted on 22-07-2016
This place is like a glorified Airbnb. They do not provide room service nor have a restaurant as listed here. They do not have staff onsite overnight either. It's an answering service. The view is nice but the bathrooms are like they were featured in a 1990's house and garden magazine. We ate in our room a lot because the area they use for the 'main lodge' is a small house/cabin - very odd. Staff were also unprofessional and rude, eg, carry your own bags, telling poor taste jokes, unhelpful. If ... Read more
from Gold Coast, Australia
Submitted on 26-07-2016
Wow! Wow! Wow! If you are looking for somewhere to get away with peace and quiet, serenity, calming views and fresh air...this is the place! Not only when you first walk in! Every little detail is taken care of! The view just blows you away! We didn't hear one car during our stay! My highlight would have to be the double bath on a cool winttery night and then realising the windows open overlooking Walter peak in the silhouette of the darkness and the stars above!!!! heaven!!!!! The Idock played ... Read more
from Perth, Australia
Submitted on 27-07-2016
I LOVED our week at Azure! It was absolute perfection & attributed to the best holiday we've ever had. The villa was immaculate with a view so incredible it felt like we were on the set of LOTR. The staff were friendly, genuine, super helpful; offering great tips & trivia about the local area. They were attentive but never annoying. They made us feel like nothing was too much trouble. They organised early private breakfasts, in villa dining (picking up anything you want from any restaurant... Read more
from Brisbane, Australia
Submitted on 31-07-2016
Best boutique villa experience I've ever had! The location, privacy, views, food & staff are all top notch. This is definitely the best accommodation in Queenstown and worth visiting for a special occasion. Although this is a pricey 5 star property we found it to be incredibly good value when you take into account what is included and compare it to the average hotels in town. I would highly recommend to anyone going to Queenstown and wanting something really special. Thanks so much Azur for the ... Read more
from El Paso, Texas
Submitted on 06-08-2016
Having traveled throughout both North and South Islands for 3 weeks, we were fortunate to have found many great places to stay. But one of our very favorites was Azur. From the booking process to our actual stay we were extremely impressed. Gavin, the General Manager was wonderful and took very good care of us. He even picked us up from the airport and had a staff member take us back to the airport when it was time to leave. Our room was absolutely spectacular with floor to ceiling windows ... Read more
Submitted on 08-08-2016
Where do I begin, the last 7 days were absolutely spectacular. The moment you enter the gates you are presented with the most amazing view of surrounding Queenstown mountain range. There is no formal check in, a member of staff simply greets you and shows you around the cosy lodge and then to your villa. The villa is beautiful and spacious with the enormous bed and double bath facing the stunning mountain and lake view. Everything is designed to make your stay as comfortable as possible, fr... Read more
Submitted on 17-08-2016
We visited Azur for our 10th wedding anniversary. The rooms are fantastic, the afternoon drinks are great, but for me it was customer service. The team are willing to help where ever they can and assisted in making the time a memorable experience. When you leave a hotel and the first thing you think of was the customer service it is a first. Whilst expensive it is highly recommended.
from Australia
Submitted on 25-08-2016
We booked into the Azur lodge for three nights. We were picked up at the airport by Lizzie who then drove us around and orientation tour of Queenstown before taking us to the Lodge. Right from that moment it was apparent that service and our comfort was paramount to the staff. Our bags were taken down and put into the room while we were being shown around the Lodge. They offer a service where at any time they will drop you in to Queenstown either during the day or night and then pick you back up... Read more
from Australia
Submitted on 11-09-2016
This is a really great boutique hotel. Each room is more like an individual cabin. The service was excellent, the dropped us of and picked us up from Queenstown which was really helpful given the traffic and parking difficulties during the Christmas ?? New Year period. The reservations staff was really helpful when we made the booking, suggestion were to go and helping us book activities which is essential during this very busy time of year. The breakfast was excellent, the wifi was fast th... Read more
from Aus
Submitted on 27-09-2016
Great set up with individual lodges that have unsurpassed, uninterrupted views. Plush and spacious. Pre dinner drinks are generous and an opportunity to meet other guests. Alternately, you can cosy up in your lodge. Breakfast likewise - request your favourite breakfast meal and it will be created especially for you - hollandaise particularly yum. For a special occasion or a splurge: just do it!!!
Submitted on 07-10-2016
From the moment we arrived, Azur was an absolutely heavenly place. The staff are the absolute best. Warm, welcoming, wise, caring and there is nothing they will not go out of their way to help you with. Their customer service and relational skills are exceptional and authentic. It is rare to receive such a consistent service. The villa is exquisite, luxurious and just beautifully designed. The views are spectacular from every room and angle. All furnishings are beyond comfortable and very tast... Read more
from Sydney, Australia
Submitted on 16-10-2016
I was half inclined not to write a review as I didn't want anyone else to find out about this place. It starts as soon as you are picked up by one of the wonderful staff. Punctual, professional but still somehow laid back. The guys put us at ease and cannot do enough for us. On arrival we are shown around the lodge then down to our accommodation. Were our bags have already arrived, and what accommodation! A private villa (we had Villa 1).beautifully appointed and missing nothing... Champagne... Read more
from Park City, Utah
Submitted on 17-10-2016
The views from the villas are 10/10 but its downhill from there. Room was clean and private but the beds and pillows were something you'd find in a cheap motel. Our toliet leaked and ran our whole stay so there is some maintenance needed for sure. The lodge does not cook dinner but can bring you to town or pick something up. Great amenity but remeber that the food picked up comes with a 20% service/gratuity they fail to tell you about. Breakfast in the morning was great and the pastry chief was ... Read more
from Houston, Texas
Submitted on 28-10-2016
Quick summary: Relaxed vibe featuring breathtaking views and accompanied by a superbly delightful staff. Located just outside of the town, this hidden gem is just waiting to be discovered. The NZ vibe is very laid back, and Azur embraces this by allowing nature to provide the entertainment while they handle the service. Azur does not have a restaurant on site, however, they will either take you the 5 minutes into town to the place of your choosing or you can order from an expansive menu and the... Read more
from Leicester, United Kingdom
Submitted on 22-11-2016
Azur lodge is just absolute perfection, we were just worn out and frustrated with our trip to NZ , no we're not ungrateful for our life, things happen. Azur lodge helped us revitalise, relax, and helped us see the beauty of Queenstown, our hosts in the lodge are just fabulous, unbelievably helpful, friendly lovely people. The environment of this amazing retreat is incredible, to all the staff at the Azur, a big big thank you, for everything you have done for us. An absolute must visit and stay w... Read more