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Quality Inn Napier

Napier/Hastings, New Zealand (NPE)

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Based on 221 reviews
Room & Rates
Deluxe One Queen Bed Non-Smoking - Quality Inn Napier - 1

Deluxe One Queen Bed Non-Smoking

  • One Queen Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Air conditioning, an iron and ironing board, and a direct-dial phone are included. This room is Non-Smoking.

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Quality Inn Napier
311 Marine Parade, Napier, New Zealand 4001

Property Features.
Recreational amenities include an outdoor pool and a fitness facility. This 4.5-star property offers a meeting/conference room and audiovisual equipment. Room service is available. Additional property amenities include tour/ticket assistance, laundry facilities, and RV/bus/truck parking.

60 air-conditioned guestrooms at Quality Inn Napier feature coffee/tea makers and hair dryers. Refrigerators, microwaves, and cooking facilities are offered. Bathrooms feature shower/tub combinations. Wireless Internet access is complimentary. Guestrooms offer direct-dial phones. Satellite television is provided. Rooms also include irons/ironing boards.

This Motel property is rated 4 star plus.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13.50 and NZD 19.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 221 reviews
Submitted on 26-04-2016
The location is good. The rooms are clean. The price is what it is. The computer system for the Quality Inn was down "intermittently" but somehow it was down all three times I needed to get a receipt. Normally I would rate this accommodation a 3 out of 5 but after dealing with the rude guy over the phone this morning to try and get a receipt e-mailed to me ... it's a 1! We have over 300 staff and we do a lot of travel. I think we might take our business to one of the many other accommod... Read more
from Wairoa, New Zealand
Submitted on 08-05-2016
This is the second time we have stayed here (and second review!), the first time was last year. It's not a fluke that we received good friendly service or that the rooms were lovely, nice & clean the first time because that's exactly what we got the second time!'s central with a decent sized pool, excellent for families. The only hotel we will stay in & recommend to friends & family :-)
from Newcastle
Submitted on 18-05-2016
First of all, we got their at around 6pm, and we got a free upgrade from our standard room, to a room with a spa bath in it. Though we didnt use the spa bath, it was definitely appreciated! Off street carparking, free wifi, cheap, within walking distance to other restaurants and the aquarium. the hotel itself is relatively old, but honestly nothing really wrong with it, its worth its money.
from Auckland Region, New Zealand
Submitted on 18-05-2016
Overall the place was good. I was on level 2, however a point to note is that all the doors are ranch sliders so if people are making noise (like some people were on Sat morning at 5am) it comes right into your room. The staff were very nice, rooms very clean and everything you could want with a small kitchenette, more than reasonable bathroom and some Sky channels. The WiFi was fine if a bit slow at times. I can't comment on the food at the hotel as we didn't eat there however the pool got a ... Read more
Submitted on 19-05-2016
My room was well presented. Liked the roomy tiled wet shower. The kitchenette had a microwave, fridge and crockery and cutlery for 3 persons. The room has a heat pump for the cold nights but the one in my room seemed to be functioning less efficiently. The hotel is very centrally located and is directly across The Warehouse and within easy walking distance of the central city. The hotel has a restaurant named "Bistro" but it was not to my liking. Read the review on this restaurant.
from Masterton
Submitted on 14-06-2016
On the whole - good. However negative features were: no rack to hold suitcase when unpacking, breakfast was not as good as in the past and coffee was abominable. On the positive side, the green tea and coffee provided in the room were excellent.
Submitted on 15-06-2016
The room was very clean and tidy and had everything required for a stay. Only downside was the noise. Road noise and other guests coming and going. I stay in Napier every few weeks for work and this was my first time here.
from Foxton Beach, null, New Zealand
Submitted on 17-07-2016
This is one of the regular places I stay when in Napier. It is right across the road from the ocean, and while you can't see it, it is within hearing. On this trip I arrived late, well after reception closed and the arrangements to get the room key was very easy. As the room service is linked to the restaurant you don't need to have your breakfast order in the night before, you can call up in the morning and they will bring it over. The same for dinner, which was great. The breakfast was deli... Read more
from Wellington, New Zealand
Submitted on 27-07-2016
I lived next door to this hotel over 40 years ago so it was withstood the test of time! The rooms are spacious and comfortable and in good condition. Plenty of on site parking. Good location with short walk to the main town area and all the attractions along Marine Parade. Good hotel for a short visit.
from Whangarei, New Zealand
Submitted on 03-08-2016
Fantastic central location within walking distance to shops and restaurants. Staff very friendly and helpful. Off Street parking. Good Wifi. The room was lovely and clean and well equipped. There also was a good Laundry Room.
from Penang, Malaysia
Submitted on 18-08-2016
Stayed here for 2 nights in a Deluxe Room. The staff are very friendly and responsive to any questions you might have. The hotel is only 10-15 mins walk to the beautiful art deco city centre. What's great is that you will have a pleasurable walk along the Napier's iconic Marine Parade (I recommend you take a walk along the ocean in the early morning or late evening). The only thing about the hotel is that you'll need to go up the stairs to reach your room. Not a problem for me but might be a pr... Read more
Submitted on 02-09-2016
I have been visiting the Bay once a month for work for the past two years and had been staying at a different hotel but became tired of the slack service both me and my work colleague had been receiving there. So I suggested we try the Quality Inn instead of our usual. I immediately received a friendly greeting on arrival. The hotel doesn't look like much from the outside but all of the rooms were refurbished in 2011 and are in a very nice, clean state. The location on marine parade is great, lo... Read more
from Palmerston North, New Zealand
Submitted on 03-09-2016
This place is a good location along the waterfront. It is a good standard and is exactly what I expected for the price I paid. Great to be able to have parking. No road noise with the room we were in. Lovely staff and the lady was very welcoming on arrival.
from Rotorua, Bay of Plenty, New Zealand
Submitted on 18-09-2016
Stayed here over the weekend and it was great. Room was a nice size with all the amenities. We were greeted by a lovely receptionist who was more than welcoming. Right across the road from the beach and very close to everything in town. Overall stay was great.
from Ashburton, New Zealand
Submitted on 20-10-2016
Stayed here for three nights while in Napier. Great receptionist, who's assistance is exceptional. A good tidy room, that had a good spa bath, and cooking facilities, such as a dual hot plate, and micro wave. Ideal location, on Marine Parade, with most tourist attractions within easy walking distance. The tariff is good for this establishment, and provides excellent value. I would stay there again.
from Christchurch
Submitted on 26-10-2016
Room is adequate. Clean, but the whole complex requires upgrading. Friendly person on reception. Didn't freguent the restaurant. The swimming pool was being enjoyed by some guests. Very handy to CBD. Overall an enjoyable stay.
from Newcastle
Submitted on 29-10-2016
We spend 2 days at this hotel , it is opposite the beach but due to building works one needs to go several blocks to get to the beach , that is going on for month . The Hotel is a prefabricated structure and the walls are extra thin . While we were there it was fully booked the guest were all very young sports people , there for competitions , the thin walls force us to share most of their high and lows . No we would not stay there again . There are many better Hotels in Napier and for less mone... Read more
Submitted on 04-11-2016
Modern, clean and well appointed rooms. Check-in staff friendly and helpful for restaurant tips. Perfect for couples and families. Would stay here again. Off-site parking is a plus in buzzing central Napier. On foot you can get to everything.
Submitted on 07-11-2016
I normally dont put up my review until after I check out but Quality Inn is just that. Quality. Location is across the road from the beach. A 10 minute walk (dragging luggage) 5 minutes (without luggage) from town. Perfect. Town is larger than you think and it does have a beachtown mall and the art decor beachy style that I love so much. Front desk staff make you feel at home as soon as you step inside. The budget room (which I booked) is anything but budget. Its so calming, relaxing and inviti... Read more
from tauranga
Submitted on 10-11-2016
well placed, completely booked hotel. Check in very pleasant (so much so it made it to the comments section). Room had everything required, with a kitchenette that served well. Stay was on city side, but was quiet through out the night
from New Zealand
Submitted on 14-11-2016
Only stayed one night. (Confusing to find the room location at night. Be sure to get clear directions.) Would advise keeping the bathroom door closed at night due to noise coming from open window. Otherwise, pleasant one night stay. Really nice shower area!
Submitted on 20-11-2016
The rooms were great. Had everything you needed. Great amenities and awesome location to everything. The staff were very accomodating. Unfortunately our booking was completely wrong with the amount of nights and people staying but they put it right straight away. So can't complain. I would stay again.
from London, United Kingdom
Submitted on 28-11-2016
We paid a little more to have a sea view and it was worth doing. There was a good sized balcony with a table and chair. Inside, the room had been recently refurbed, clean and we didn't hear anything from the rooms nearby. What would improve the room would be cooking facilities as we had to ask for them from reception. We enjoyed the pool a number of times and if we had more time we would have relaxed on the sun loungers that were there as well. The hotel is in a good location - close to the ... Read more