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Holiday Inn Auckland Airport

Auckland, North Island, New Zealand (AKL)

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Based on 751 reviews
Room & Rates

Standard King

  • One King Bed
This room measures 300 square feet (28 square meters). Wired Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a sofa bed, a safe, and a desk. This room is Non-Smoking.

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King Tower Suite

  • One King Bed
This room measures 300 square feet (28 square meters). Wired Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a sofa bed, a safe, and a desk. This room is Non-Smoking.

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Standard King with Pool View

  • One King Bed
This room measures 300 square feet (28 square meters). Wired Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a sofa bed, a safe, and a desk. This room is Non-Smoking.

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Standard Two Doubles

  • Two Double Beds
This room measures 300 square feet (28 square meters). Wired Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a sofa bed, a safe, and a desk. This room is Non-Smoking.

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  • One Bed
This room measures 300 square feet (28 square meters). Wired Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as a hair dryer. Conveniences include a sofa bed, a safe, and a desk. This room is Non-Smoking.

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Holiday Inn Auckland Airport
2 Ascot Road Airport Oaks, Mangere, New Zealand 73017

Hotel Features.
Holiday Inn Auckland Airport's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves buffet breakfasts in the restaurant (surcharges apply). Recreational amenities include an outdoor pool and a fitness facility. This 4.5-star property has a 24-hour business center and offers small meeting rooms, audio-visual equipment, and business services. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Mangere property has 71 square meters of event space consisting of exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request) and an area shuttle. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include laundry facilities, currency exchange, and express check-in. The property has designated areas for smoking.

250 air-conditioned guestrooms at Holiday Inn Auckland Airport feature minibars and coffee/tea makers. Furnishings include desks and sofa beds. Bathrooms feature shower/tub combinations and hair dryers. Wired high-speed Internet access is available for a surcharge. In addition to complimentary newspapers and safes, guestrooms offer direct-dial phones with voice mail. Televisions have pay movies. Rooms also include irons/ironing boards. Housekeeping is available daily. Guestrooms are all non-smoking.

Official New Zealand Rating provided by Qualmark
Qualmark assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: NZD 5 per day
  • Airport shuttle fee: NZD 10 per person (one way)
  • Fee for high-speed Internet (wired) in business center: NZD 5 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 (for 30 minutes, rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 29.90 (for 24 hours, rates may vary)
  • Buffet breakfast fee: NZD 27.50 per person (approximately)
  • Rollaway bed fee: NZD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 751 reviews
from Whangarei, New Zealand
Submitted on 21-05-2016
My daughter and I stayed overnight at the Holiday Inn Auckland Airport a few nights ago as my daughter needed to catch an early flight the next morning. Both of us found it a very comfortable place to stay. Our room was spacious with two double beds and a good sized bathroom. The decor was modern and in good order. There was a good sized flat screen TV and my daughter enjoyed using the free internet we received after joining the rewards club. Check in and check out were a breeze. All in al... Read more
from Sao Paulo, SP
Submitted on 22-05-2016
So, the idea was to be close to the airport and have no costs with transportation. Turns out that this hotel, despite of its name, is 4km away from the airport and then you have transportation cost to the hotel of minimum $6 per person (yellow bus). If you get a cab, they will charge you $30! When you want to go downtown, either you pay a taxi of over $40 (considering no traffic) or you get the yellow bus back to the airport (so $6) and there you get the sky bus (more $16). This is just one way ... Read more
Submitted on 23-05-2016
Me and husband booked in so we could have a stress free transfer to the airport for our first trip out of the country and honeymoon. The staff we're all so lovely and accommodating and we definitely felt relaxed and got up ready for our first time on a plane stress free. We would definitely book in again and recommend to anyone to stay here
from Hamilton, New Zealand
Submitted on 24-05-2016
My wife has been at a three day conference in Auckland. Of course the company she was with had negotiated a deal allowing $45.00 for each meal. Night one my wife orders room problem. Night 2 dinner in the can only have the Buffet...not the best, lunch leftovers. Night 3..sorry you cannot order room service, despite being told by the check in and the conference organisers that she could. Not the best treatment.
from UK
Submitted on 25-05-2016
I found this a comfortable hotel and remarkably quiet for being so close to airport. Spacious rooms with a good desk if you need to work. A bit sterile as with many of these types of hotels. I found choice of menu in bar better than in restaurant which had a somewhat tiring looking buffet with same items on lunch and dinner. Pleasant staff. Good value for money
from Nelson, New Zealand
Submitted on 04-06-2016
The customer service here is always good, prompt and polite. Beds are comfortable, and showers are ok Room service or restaurant food is very good Rooms are a decent size and have everything you need for a short stay Great gym, and a swimming pool for summer swimming I have stayed at many of the motels around the airport and this is the best of them
from Hong Kong, China
Submitted on 06-06-2016
We chose this hotel based on the reputation of the name Holiday Inn but were a little shocked how dated this hotel was, especially compared to other hotels we stayed both in Auckland and the North Island on this trip. We felt like we had fallen back into the 1980's with the design, layout and decor. This is a solid 3 star hotel. The room was simple, clean and functional with all the expected bathroom amenities but awkward to get to with lots of luggage especially with no lifts to the second flo... Read more
Submitted on 07-06-2016
I stayed here for 2 weeks on business (1st week 5 nights, 2nd week 4 nights). The first week was absolutely great! Stayed on the second floor and had someone offer to have me bags brought to my room as there is no lift and I was on my own. I had room service that night and they said a 20-30minute wait and came in between that time, and was an excellent meal! There were signs everywhere saying quiet zones and really was. The second week however was different. I was places on the ground floor at t... Read more
from Hamilton, New Zealand
Submitted on 08-06-2016
We have stayed at the Holiday Inn Auckland Airport a couple of times now before an early flight out of Auckland. The stay and park deal is great value with up to 21 days of secure parking and a shuttle bus to and from the airport. Rooms are clean and comfortable with all the expected amenities. Good restaurant and kids eat free from a great kids menu. Pool area is great on a hot day. Overall great service and good value.
from Stuttgart, Germany
Submitted on 08-06-2016
The location of the hotel is perfect if our flight arrive late or depart early, this is good choice. It's not direct at the airport, so it's rather quiet but easy to get with shuttlebus... Hotel it self is quite basic, room's are spacious, breakfast is good and at the evenings you can also eat at the hotel. Staff very friendly and helpful. In all good value for money!!
from Suva, Fiji
Submitted on 12-06-2016
Very efficient and friendly check-in. One of the best! Signed up to the HI rewards programme and received free wifi for 4 devices. Room was lovely and modern, fresh and clean. Obviously have done some renovations as everything looked pretty new. Checked in late and left early so did not see the rest of the hotel or try breakfast. Comfortable and clean bed, and pillows were heaven. Nice night light in the bathrooms so you don't trip over things in the middle of the night. Little courtyard... Read more
from Wellington, New Zealand
Submitted on 18-06-2016
Got a decent deal as I needed a one night stay to catch an early flight in the morning. The room is big and comfortable. The picky might be uset by the rusty brown stains on the bathmat, or the fact the box that in most places would be full of sachets of hot chocolate, instant coffee etc hadn't been filled and contained a single tea bag. The highlight for me was the excellent friendly service at reception. Ate at the hotels restaurant, and while tasty, didn't have all the ingredients mentione... Read more
from Christchurch, New Zealand
Submitted on 20-06-2016
A quality hotel very close to the airport, yet far enough away to enjoy a good sleep. Much nicer than the nearby options but would still benefit from refurbishment. A better place for business lunches and group presentations too. Part of the IHG group of course. It's the first time I've seen luggage scales in the lobby to avoid that anxiety at checkin. Great idea.
from Sydney, Australia
Submitted on 27-06-2016
A decent accommodation closer to the airport and well maintained rooms. Pros- Spacious rooms, good room service, near to airport and short distance from Manukau precinct. Good option if you prefer a hotel to an apartment On the flip side- It is difficult to get a taxi from the airport as it is too near and taxi operators point to the free shuttle service for which you need to wait for 15 to 20 minutes. Vegetarian options on the menu can be improved, mini bars in the rooms are always empty, the p... Read more
from Denpasar, Indonesia
Submitted on 27-06-2016
I have been staying at his property for the transit and it was not good experienced. When the first time arrived I got handled by one of male front desk team and not friendly at all, the way he asked my passport just flat face and flat tone and even not greeting at all. He was yawning all the time in front of me and other guests. He knew that I have one big suitcase and not even offered me any help and just ask me to go turn left to second floor, he didn't inform there was no lift at the hotel s... Read more
Submitted on 28-06-2016
They don't offer free Wi-Fi so I bought the 2 hours plan (not a single word about a MB quota in the terms and conditions or anywhere else in their website) and 10 minutes later I got disconnected. I called them to know what was happening and they told me that I've had used the 200mb included in the plan. The rooms are good, they offer free parking and it's just by the airport.
Submitted on 28-06-2016
For the American traveler this hotel is more of a Hampton Inn/Fairfield Inn than what we consider a Holiday Inn back in the states. The rooms have plenty of bright lighting (yay), and storage space for you longer term traveler. There were a few hiccups - waffle irons not plugged in a breakfast, dryer in laundry room not working properly, room not ready on arrival, but the staff handled it all promptly and professionally. If you are staying here just be aware that this is a two level sprawling ... Read more
from Louisville, Kentucky
Submitted on 29-06-2016
I have stayed at this Holiday Inn several times, all for business. It is very easy to get to the airport, about 10 minutes in a rental car. (it is also on a shuttle bus circuit) The hotel has a bar and a restaurant, a short walk also to a liquor store, diary and lunch place. The hotel and rooms are clean and comfortable. The staff have always been helpful. Also a guest laundry which I use each time. No other restaurants nearby, but a decent selection in house. Prices are reasonable for New Zeala... Read more
from Burlington, Canada
Submitted on 04-07-2016
We checked in early and were very pleased to be able to get our room at 9 am. The room was nice and spacious but freezing. We had some trouble getting the heater going but eventually it was fixed and we were given a side heater as well. Bathroom was great, clean new and with big bathtub. We ate at the bar during happy hours with very low discount for drinks. We ordered a grilled family platter which ended up being a fried platter absolutely awful for $42 dollars. Considering that this is an airp... Read more
from marietta GA
Submitted on 05-07-2016
PROS: Large rooms, close to airport, had appetizers at the onsite restaurant were affordable and tasty,, nice pool area, nice to have scale in lobby to weigh bags before heading to airport CONS: not much close by in terms of restaurants, only option for transportation is $5 per person bus Overall- not a bad choice for an overnight stay near the airport
from Kerikeri, New Zealand
Submitted on 08-07-2016
We have struggled trying to find decent economic accommodation at Auckland airport but have now stayed at the Holiday Inn a few times and love it. The reception staff are excellent, the rooms may be a bit dated but beds are great, bathroom good, very clean and when you get it at a good rate and it includes 21 days free parking with a courtesy bus to and from airport, you can't go wrong. Highly recommend.
from Hawera, New Zealand
Submitted on 13-07-2016
Great location for a stop over stayed one night.Room was clean and tidy and beds were comfortable.Staff were friendly and helpful ,the buffet dinner and breakfast was very good for the price.Only downside was a bit of noise from other travellers on late arrivals.
from New Plymouth, New Zealand
Submitted on 15-07-2016
I stayed two nights with my three children and wanted to be close-ish to Rainbow's End. The staff were extremely helpful (printed tickets for me and supplied extra milk no charge) and the buffet dinner and breakfast was reasonably priced with great variety. I'd definitely recommend and would stay again!
Submitted on 16-07-2016
Looking for somewhere to leave your car in Auckland airport normally costs around 7$ per day. With a 15 day trip the stay and park package at the holiday inn was a no brainer 15 days x $7 adds up to nearly $150, and the room rate was $152 for family of 4 Leave your car for up to 21 days - good stuff Room was surprisingly nice for the money - concierge and front desk really helpful WIFI is super slow but it was free anyway Tip - sign up for IHG membership - costs nothing and that's how you g... Read more
from Toronto
Submitted on 17-07-2016
First, the shuttle to the hotel costs 6 dollars per person each way. The hotel was great in that it checked us in early after a long flight and the front desk gave our daughter some crayons and such. We got to our room and the heat did not work properly in the middle of their winter. The place is outdates but clean. The hotel restaurant was a disappointment as we ordered the grilled platter to share and when it came everything on it was fried. When we asked about it they said they were out of s... Read more
Submitted on 17-07-2016
On arrival the staff where so nice. When we got to our room we loved how comfy the beds where. It's a very clean room as well. It's very child friendly. Thank you for the comfy clean stay. We will definitely come back and stay. Great price too.
from New Zealand
Submitted on 17-07-2016
We stayed here before and after our trip overseas. We were impressed with the comfortable beds and spacious room. The parking was convenient. Great gym and pleasant surroundings. We had a family package with parking and shuttles to and from the airport. The restaurant had a great menu, particularly for children. Under 12's kids eat and sleep free which is a bonus. The children had a drink, main and dessert-very nice!Would recommend signing up to become a member to get free WiFi access,late chec... Read more
from Lower Hutt, New Zealand
Submitted on 22-07-2016
We have stayed here 3 times now. Originally stayed there as close to airport & has a shuttle bus so you can stay & leave your car @ hotel while overseas. We came back again as rooms are nice, staff are always friendly & helpful. Kids eat for free. It has a state of the art gym which you can use 24/7. Has nice gardens & a swimming pool, unfortunately we never got to appreciate as we only stayed in winter time. It's become our regular now. Also price is reasonable.
from Whangarei Heads, New Zealand
Submitted on 23-07-2016
Stayed one night only, they allowed me to leave my car there while we went to Australia for 14 days. Great meals prices were excellent. Will be back next year for more of the same. Appreciate your effort.
from Cape Town Central, South Africa
Submitted on 23-07-2016
Great hotel to stay at.. Close to airport and there is a yellow bus which comes every 30 minutes to drop you at hotel... Staff is really friendly.. Standard room but had every thing we needed.. Wifi is fast... Kids get to eat free when the adults have a main meal which is a plus as kids don't eat that much... Only downfall is staff only cleared your empty breakfast plates once we left the table and not during.. Otherwise it was good
from Auckland, NZ
Submitted on 24-07-2016
A friendly welcoming reception on arrival. Room comfortable and clean. Very close to the airport and early bus pickup in the morning. Sunday special smorgasbord meant that the restaurant was full of family groups and quite noisy. Joined by colleagues at a table booked for six. Ordered food from the menu which took a long time to arrive probably because of the numbers of diners. Prompt helpful pleasant service. A nice place to stay.
from Wairoa, null, New Zealand
Submitted on 25-07-2016
Hotel was close to the airport and the room I had for 3 nights was very nice and well serviced. I was at a Conference and Reception were very helpful and welcoming on arrival - particularly the Reception Manager. Meals throughout the conference were lovely and probably the only thing that bugged me was the service by younger staff in the dining area. Guests at our table ordered a $55 bottle of red wine and the young man attending our table bought the bottle to the table and left it there unop... Read more
Submitted on 26-07-2016
Stayed in this hotel so we can easily catch the plane out of auckland airport. The room was spacious, warm, clean and comfy. Our balcony overlook the pond at the centre of the property. We ate in the hotel restaurant and the food is good and the portion is larger than others and do not want to drive out into traffic. One thing to bear in mind is the traffic around the airport (route 20A and 20B) is brutal from 4pm to 7:30pm. We are driving like walking pace if not slower. Reception at the hotel ... Read more
Submitted on 30-07-2016
I had a lovely quiet stay at the Holiday Inn Auckland Airport. The beds were fabulous and although the rooms were slightly small, it was cozy with a heat pump and a decent TV. The staff were helpful and friendly. I used the yellow bus airport bus which was easy to use and only $7 each way. I would stay here again.
Submitted on 02-08-2016
I have had the pleasure of staying at the Holiday Inn for the last four years where our annual conferences are held. This year we added in an additional small one for some managers. Every time I have been impressed with the organization and care taken to help it run smoothly. Food is always delicious and plentiful and room sizes, temperature and facilities have been perfect for our requirements. Plenty of on site rooms that are well sized, clean and comfortable. It can be a little of a rabbit wa... Read more
from Washington DC, District of Columbia
Submitted on 03-08-2016
This isn't an airport property. It takes at least 10 minutes to get there. Waited over 1hr at the airport for the shuttle van. To my surprise, the shuttle cost $12. As an IHG member with Spire Elite status, I still had to pay $39 for breakfast. Outrageous. Rooms were nice for a Holiday Inn but I'd never stay here again.
from Melbourne, Australia
Submitted on 05-08-2016
Arrived at the Holiday Inn at 1.00am on a very wet night with very strong winds. made for a interesting flight into Auckland. We arrived on the Yellow bus from the airport, this was a good service despite the weather. The room was as expected no shocks with Holiday Inn always as booked and up to the same excellent standard. Our room was quite, and comfortable. Breakfast was included in our price and was varied and tasty Check out excellent and the receptionist called our hire car company for us ... Read more
Submitted on 08-08-2016
The rooms were fine, reception/check-in was painless, and there is a scale at the front desk for you to weigh your luggage! This was awesome, I needed to re-organize my luggage for my flight and getting this done before I got to the airport was a relief. The hallways and corridors to my room reminded me of the movie Labyrinth... just without David Bowie. I'd request a room close to the front desk if I were carrying more than one load of luggage.
from Whangarei, New Zealand
Submitted on 09-08-2016
Clean, very comfortable beds and amazing pillows. Very good breakfast. A great place to stay even if you are not travelling. The staff are very friendly and helpful. The parking can be a little difficult if it is full.
from Christchurch, New Zealand
Submitted on 11-08-2016
I have stayed at the Holiday Inn a number of times over the past 5 years. This last visit was disappointing. The service has dropped to just OK. The personnel are simply 'doing the job' with limited personal interaction. the friendliest of all were the house maiding staff who were humbly polite on every occasion I encountered them. They also did a great job within the rooms. The rooms have also dropped away in reaching standard expected in that this time I opened a window and part of it became d... Read more
from waikato
Submitted on 12-08-2016
Good service, good location, friendly staff, comfortable clean rooms. Downfall is they have conferences in the main walkthrough area which is noisy and in the way of travellers, and their caesar salad is not a traditional caesar salad which was a disappointment. Would stay again though.
from Kuching, Malaysia
Submitted on 14-08-2016
The Holiday Inn at AKL Airport is clean and comfortable for an overnight layover and is reasonably priced. A Shuttle operates from the airport every 30 minutes but not 24/7. Restaurant is OK but not great food.
from Sydney, Australia
Submitted on 31-08-2016
Easy to get to on the yellow shuttle bus from the airport. The rooms are spacious and well appointed. The restaurant meal has delicious The Novotel is far more conveniently located at the airport but is expensive I will stay at the Holiday Inn again
from Perth, Australia
Submitted on 01-09-2016
Excellent first impression. Clean and spacious. Awesome management and staff. Scored an upgrade which was lovely. Room was well-appointed, very clean and spacious. Very well run and management spot on with travellers' needs. Slight noise inconvenience with the road works, but that will only be temporary. Cannot negatively comment on one single thing. Have stayed at many hotels, this was one of the best.
from Los Angeles, California
Submitted on 03-09-2016
Stayed here as I had an early flight out of Auckland airport. The staff was very friendly. As an IHG member got a great upgrade to a beautiful large room. They offered a great food platter as a welcome gift but I had dinner already so didn't eat it. Got an early wake up call and checkout was easy and speedy. They offer a shuttle service to the airport starting at 4am, which ride took about 20 mins at that time. I would totally recommend it.
from Noosa, Australia
Submitted on 07-09-2016
I recently stayed at this hotel for a one night stopover before flying out early the next morning from Auckland International Airport. I thoroughly enjoyed everything about my stay in this hotel. I asked for a quiet room upon check in, and the front desk reception manager was very efficient and helpful, and immediately moved me to an upstairs room. My room was well-appointed, cosy, comfortable and had everything I needed for a good night's sleep and to get organised for my onward journey the... Read more
from Perth, Australia
Submitted on 08-09-2016
We are returning IHG rewards members. On our way to Honolulu from Perth WA via Sydney this Hotel meets every travellers requirements. ( quiet, clean & very comfortable, excellent staff & facilities.) Easier to just get a metre taxi from & to the airport. To pay extra for an extended check out wasn't an issue. Whilst you can pay for dining options we gave this a miss and took the short walk to the local Bakery/Cafe just down the road ( ask a local). The breakfasts on offer were terrific, cheap...... Read more
from Hastings, New Zealand
Submitted on 14-09-2016
Stayed here for 2 nights - as the conference i attended was based at the inn. Great service and amenities, rooms are cosy and appropriate in size. In house restaurant had good food and variety. Bar facilities were good and check in easy & lobby a great size and comfortable seating. However, the hallways leading into rooms could do with a paint job and n artwork - hallways were drabby and cold. Distance from rooms to main eating area and reception are quite a distance. Situated close to the airp... Read more
from Tauranga, New Zealand
Submitted on 16-09-2016
Booked at this hotel because they advertised free car parking and an Airport Shuttle to Auckland Airport Terminals. Chose to book a Deluxe Room. Hotel is very ordinary, dark with faded carpets. If the room we were allocated was a Deluxe Room I hate to think what a standard room would be like. No lifts. The car parking was OK but not secure ?? anyone with a room key can freely drive out without being checked. To use the Airport Shuttle, you have to buy a ticket $6.50 each and walk out of the ... Read more
from Porirua, New Zealand
Submitted on 17-09-2016
Stayed at the hotel for 2 nights for a conference. I found the desk staff extremely helpful and friendly. They offered a welcoming service and were willing to help. I have stayed here before for another conference. I really love the pond and courtyard as its a nice change from remaining inside under constant air conditioning. The restaurant staff were helpful too however, I felt the food this time around was a real let down. The breakfast food while having a good selection was not well cooked or... Read more
Submitted on 17-09-2016
It's our second time staying here and once again it's superb, the whole place has a good feel about it and the staff are very friendly. Rooms are well equipped with both aircon and heating. The Bar is very pleasant also !
from Hamilton, New Zealand
Submitted on 19-09-2016
Very pleasant hotel. It was busy but overall service was good. Pleasant grounds with a herb garden, a couple of fountains in the garden courtyard area and a swimming pool. Breakfast was very satisfying as there was a wide selection of buffet to choose from - asian breakfast choices (miso soup with condiments, congee with condiments), western cooked breakfast, wide selection of rolls and pastries including fruits. We'll come back again definitely!
from Wellington, New Zealand
Submitted on 19-09-2016
My flight to New Plymouth was recently cancelled after coming from Melbourne and So Air New Zealand put me in Holiday Inn. On arrival was friendly and warm and inviting. Got a little lost trying to find the room and the house keeping didnt assist me even tho I looked confused. But I found it eventually, room was nice, spacious and tidy. Simple yet all I needed. Nice room service with dinner the food I ordered was mexican burger, was pretty average and didnt taste any chilli at all. The servi... Read more
from Auckland
Submitted on 19-09-2016
What a wonderful place, spacious, comfortable, good in room dining options. Great property and very handy to airport. The shuttle service and parking options are brilliant. Front counter could be a lot more organised, but maybe I'm nitpicking...
from Nottingham
Submitted on 23-09-2016
It's near to the terminals and the shuttle is good. There isn't anything there and the pool was too cold to use, so make sure if you have a bit of time there that you have something to do. The room was ok, nice and big. Food in the bar was just ok.
from Whangarei, New Zealand
Submitted on 24-09-2016
We were looked after as soon as we arrived.Our bags were taken to our room and we were given precise instructions on where to park the car.We had the deal including 14 nights free parking while away.We were even given a room close to where the car would be when we returned for a night after our travel.Quiet room,excellent on site restaurant
from Dunedin
Submitted on 24-09-2016
I love Holiday Inns. Wherever I stay in one, I feel that same level of comfort, and I love how they make me feel welcome as a guest. This particular hotel is a structure set out spaciously in attractive grounds, with a small pool area. The room I stayed in had two arm chairs and large ottoman, a spacious desk and office chair, beautiful bed, and the bathroom had a standard shower over bath. There is a shuttle that leaves from both the domestic and the international terminal to get here, for a ... Read more
from Auckland, New Zealand
Submitted on 28-09-2016
This was our second stay but there have been quite a number of years in between visits as we live in Auckland now. An early domestic flight deserved a closer stay to the airport. We opted for a tower suite room, which has a separate bedroom to the living area and a wee balcony. However, there are about 15 stairs you need to climb to get there as there is no lift available, so this may not suit everyone. Assistance was available, if we needed it with our luggage. Check in was friendly, welcoming... Read more
from Cedar Crest
Submitted on 30-09-2016
We spent one night at The Holiday Inn Auckland Airport. The hotel is reached via the ??Big Yellow Bus?? shuttle which serves it and several other nearby hotels (cost $6NZD/person each way). You can buy tickets from a machine (which accepts credit cards) at the bus pick up spot. Once at the hotel, we received a complimentary upgrade to a lovely two-room suite that was actually an apartment with a kitchen & microwave. Since we arrived late and had already had a great meal on the plane, we d... Read more
from Sydney, Australia
Submitted on 01-10-2016
This was another quick trip to AKL and the Holiday Inn never disappoints. Quick and efficient check-in and a room upgrade which was appreciated. The fruit basket was also a nice touch (sorry I did not mention this to the staff on check-out). Room service was efficient and the presentation quite good. Would love to see a return to salt and pepper shakers if possible though. Checkout was efficient as was issue with room charge being done against a credit card (reversed on checkout) even though t... Read more
from Whakatane, New Zealand
Submitted on 09-10-2016
The hotel is an older 1970's hotel/ motel style, so it is getting a bit tired. Our room was quite large and on the ground floor, looking out to the lovely gardens. The staff are wonderful and very helpful. We had a meal at the restaurant and this was very nice, despite waiting for nearly an hour for it to be served. The staff was very apologetic, and gave us both a complimentary drink, as there was a wedding function happening at the same time through another area. We would stay here again beca... Read more
from Cambridge, New Zealand
Submitted on 13-10-2016
We stayed here on our way out to Australia and when we came back. The greeting on arrival both times was very Good. We arrived back into NZ very early in the morning and we were greeted by the most lovely lady. We chose to stay here because we could leave our car with them for up to 21 days. (unlike some hotels which only allow 7 days) Booking was easy and the Staff are all very pleasant. We dined in the Hotel restaurant and the food was very GOOD.
from Chaweng, Thailand
Submitted on 13-10-2016
if you decide to eat a la carte and not at the buffet be ready to wait at least 45 minutes . I waited 45 minutes for a sweet potato soup and a dish of raw fish . In 45 minutes they were no able to serve the dinner and I gave up and left the restaurant . The service is just awful.
from Brooklyn, New York
Submitted on 14-10-2016
This place is much better than many budget airport hotels. The service is welcoming and the rooms are big. The free breakfast also has much more on offer than a typical hotel like this and the fare is decent. There's a bar that has decent drinks. Do note that all the airport hotels are a $12NZD (about $9 US) round-trip shuttle ride away. It comes every half hour.
Submitted on 14-10-2016
After travelling new zealand and booking a one night stay for airport convenience. The holiday inn really impressed me. The room was spacious it had a pool a buffet for $45 per person and the food is really good. With a handy wine selection the pillows could be a bit better. But all in all i was really happy with our stay :)
Submitted on 18-10-2016
Arriving by car you notice that there is a lot of parking available and it's conveniently close to our tower entrance. Check in was a breeze and the lovely lady spoke about joining the IHG rewards club. How could I say no too complimentary bottled water (1each) and late check out of 2pm for every booking made plus discounts and points. Sold! Our Spa Bath room was spacious and the spa fabulous. Very clean and bed comfortable too. Building is dated like stepping back to the 70's which we enjoye... Read more
from Wellington, New Zealand
Submitted on 20-10-2016
Our room was tucked in the corner over looking one of the goldfish filled ponds. The room was large enough and nice and clean. Not ultra modern but tidy and well maintained. Their was a bit of noise from the hallway through the door but the rest seemed well insulated from inter room noise. Ideal for airport and business trips. Had a small but functional pool so good for families staying over. Can't comment on breakfast as for the price extra I figured we'd find someone else to eat. Staff reall... Read more
Submitted on 20-10-2016
Excellent check in and check out - speedy, friendly and helpful. Older style hotel it might be but it is modern inside and there is a feeling of spaciousness. My room was excellent - clean, modern, large and the bathroom was sparkling. Staff were universally friendly and the service was efficient in the house bar and the dining room. The food was very good for the price. This is a seriously good airport accommodation option - in fact, it is better than that. Will stay here again.
from Merricks North, Australia
Submitted on 22-10-2016
What was different? 1. A bit further from the airport than expected (for an "airport" hotel). There is a convenient shuttle bus that inconveniently visits other hotels ;) Or there is a $25 taxi! 2. It is low and flat, not tall and vertical. Who cares? It was just unusual (for me) to be on the ground floor. 3. Nice grounds/environment. Otherwise the front-desk service was good, Internet fast, rooms comfortable, room-service fast - so all good really.
from Foxton Beach, null, New Zealand
Submitted on 24-10-2016
This was a great hotel to spend the night. I particularly enjoyed: The front desk staff were very professional and friendly The room had a heat pump Every room had a balcony Lots of car parking It was very quiet Room service menu had a lot of variety Lots of power points and well located in the room Free water on check in Free unlimited wifi for club members (free to join) Didn't like: The beds were only doubles
from Auckland
Submitted on 24-10-2016
A relaxing first stay at the Holiday Inn AKL Airport. Although a little dated, harking back to the 80's, the rooms are still clean and modern. The grounds are a lush sub tropical oasis and most rooms face the lovely greenery, fountains and pool. (it even has a vege garden). FOOD:The dinner buffet which I had was substantial and value for money (although the lamb was a little dry and tasteless). Looking at some of the a la carte offerings, they also seemed to be a good option. The buffet breakfas... Read more
from Merton
Submitted on 25-10-2016
We had a fantastic stay in one of the tower suites which was a very large and comfortable room. The staff were very friendly and Rupert in particular did everything he could to make our stay smooth and hassle free. Would definitely recommend.
from Pacific Coast Australia, Australia
Submitted on 27-10-2016
Being there already twice for a night and I would say that the staff, atmosphere, bedroom are excellent. The only issue is the shared bus shuttle (yellow bus) with some other hotels from the airport; only 1 every 30mn and this is quite long to reach the hotel. It could be complimentary for hotel guests...
from Wellington, New Zealand
Submitted on 27-10-2016
Have endured this place for a number of years, staying as a result of work. Fortunately I don't have to pay for the room! The bed is comfortable if you get a queen size bed, and that is the only good thing. Food quality has gone down and prices have gone up. As you are isolated there is no alternative. Try somewhere else!
from Eugene, Oregon
Submitted on 29-10-2016
To be fair the hotel was fine... Better than fine, it was nice. Free drink at the bar. Room was excellent. Good ac unit. Comfy bed. All good. Except getting there and leaving, omg! The intersection is torn up, detours, lane restrictions, orange barriers everywhere all around here and on turns towards the airport and too hotel. I like the hotel, but this was ridiculous! Holiday inn should complain to the city, what a mess.
Submitted on 30-10-2016
I have been here a number of times now. The room are always clean and tidy and the customer service is very good. I often eat at the hotel restaurant too. The food is more than adequate and there is never any shortage of it. The rooms have SKY tv and plenty of floor space. ample power outlets and are usually nice and quiet.
from Coolangatta, Australia
Submitted on 05-11-2016
Room was brilliant - Spacious and clean, well appointed with free and quick Wifi. Buffet dinner was excellent. Check in and check out was easy. I am not a fan of sowers in the bath tub. The only draw back was that I could hear the Rifle Range somewhere close by firing for most of the night till late.
from Brisbane, Australia
Submitted on 06-11-2016
This hotel is about 5 minutes drive away. There is a shuttle bus (paid service) just outside the airport that will bring you to the hotel ( and back). The rooms are clean and comfortable. Free wifi for IHG members. Buffet breakfast available with a good selection of food. The hotel rates was on the high side- other cheaper options are available, depending on availability.
Submitted on 10-11-2016
Our international flight was delayed for ten hours so our airline gave us a free room here plus lunch and dinner. The hotel at first glance is lackluster but the rooms are comfortable and clean, the staff are friendly and the buffet was pretty tasty.
from Metro Manila, Philippines
Submitted on 11-11-2016
Stayed here with my husband on a company-funded accommodation. The price per room per day is about Php 12k or USD 240. Quite expensive, but I guess most of the hotel and hostel accommodation in Auckland are quite pricey. The room is spacious, with queen bed, a sofa and table, and a study table. It has microwave (although not every room has one) and refrigerator, and other standard amenities like coffee maker, iron, vault. The bathroom has a tub. What I like most in this hotel is the bed! This is... Read more
from Koror
Submitted on 17-11-2016
My company booked me into this hotel during a period of hightened activity in Auckland, but any stretch of the imagination cannot justify the night rate of NZ$ 750. To make matters worse, the hotel took a deposit of $790 when checking in. I spoke to the desk telling them about the size of the deposit, and they still recharged me. Seriously, the hotel is nothing special and clearly focussed on making money as opposed to client custon.
from Wellington, New Zealand
Submitted on 18-11-2016
This is a hotel that many flight crews stay at and where the locals come for weddings. Great deal of you want to park your car here for longer too. It's older hotel but the restaurant serves up some great food and the staff are really really friendly! And you're really close to the airport - regular shuttle bus both ways.
from Sydney
Submitted on 21-11-2016
Couldn't have asked for a better hotel. A bit unassuming, and maze like hotel interior but room is immaculate, clean and tidy. Courteous and professional staff. Has a nice central garden area around the pool. Gym is very good for a Holiday Inn hotel. Restaurant has great food. Location is on the south side of Auckland, close to the airport though about 30 mins from the city.