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Heritage Christchurch

Christchurch, South Island, New Zealand (CHC)

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Based on 537 reviews
Room & Rates

One Bedroom Suite

1 queen bed with premium bedding. Sofa bed in separate living room. Kitchen with oven, stovetop, microwave, refrigerator, dishwasher, cookware, dishes. Dining area. Washer/dryer. Desk. Satellite TV. High-speed Internet access. Bathrobes, hair dryer, Manuka Spa toiletries.
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Two Bedroom Suite

1 queen bed and 2 single beds. Premium bedding. Sofa bed in separate living room. 72 square meters. Individually furnished and decorated. Separate dining area. Desk. Phone. Cable TV. Premium channels. DVD player. Flat-panel television. Wired high-speed Internet access (surcharge). Kitchen with oven, stovetop, microwave, refrigerator, dishwasher, cookware, dishes, utensils. Dining area. Washer/dryer. Private bathroom. Bathrobes, hair dryer, designer toiletries. Ceiling fan. Non-smoking.
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Heritage Christchurch
28 - 30 Cathedral Square, Christchurch, New Zealand 8011

Hotel Features.
Heritage Christchurch features a restaurant and a bar/lounge. Room service is available. This hotel has a business center and offers small meeting rooms, secretarial services, and business services. Complimentary wireless Internet access is available in public areas. Concierge services and tour/ticket assistance are available. Additional property amenities include currency exchange, dry cleaning/laundry services, and an elevator (lift). This is a smoke-free property.

137 guestrooms at Heritage Christchurch feature minibars and CD players. All rooms include separate living rooms. Kitchens include full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms feature shower/tub combinations and complimentary toiletries. Wired high-speed Internet access is available for a surcharge. In addition to complimentary weekday newspapers and laptop-compatible safes, guestrooms offer phones. LCD televisions have DVD players and pay movies. Also included are washers/dryers and coffee/tea makers. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.

The Champs Elysee Day Spa is located in the historic Old Government Building of Heritage Hotel Christchurch. This full-service spa offers massage and treatment rooms and beauty services. Reservations are required.

Heritage Christchurch has a restaurant on site. Room service is available.

The recreational activities listed below are available either on site or nearby; fees may apply.

The preferred airport for Heritage Christchurch is Christchurch (CHC-Christchurch Intl.) - 9.3 km / 5.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Official New Zealand Rating provided by Qualmarkģ
Qualmarkģ assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus.


  • There are no room charges for children 13 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Based on 537 reviews
from Christchurch, New Zealand
Submitted on 27-05-2016
My wife and I were lucky enough to win a meal at this Hotels newly reopened restaurant so decided to celebrate and book a night in a one bedroom suite (which we have looked at but never booked because it looked too stuffy??! ) but how wrong were we.We previously had used the Rydges Hotel at Latimer Square which we have enjoyed but all rooms seemed the same although comfortable. The Heritage rooms are on a different level with a separate upstairs bedroom and bathroom while downstairs a large and ... Read more
from Western Australia
Submitted on 29-05-2016
This hotel is old world charm. From the front reception desk to the cleaning staff it was great service. Very friendly and helpful. Walking distance to most of what is left in Christchurch. Rooms are huge. Every thing including washing machine dryer and the kitchen sink. Beds are amazing if I could imagine what it is like to sleep on a cloud that would be my description of the Super King size bed. Not suitable if you cannot climb stairs as all bedrooms are on a Mezzanine Floor.Stayed there at th... Read more
from Sydney
Submitted on 01-06-2016
On a very hot day, we could not cope with the heat. The Windows wouldn't open. Manager offered a small fan and was completely unsympathetic. Heat triggers my heart condition - I couldn't stay. No refund offered - and no apology. We moved to another hotel anyway.
from Cheltenham, United Kingdom
Submitted on 02-06-2016
we were advised not to come to Christchurch, but do not listen to people as it is so worth a visit, we booked this hotel on our last week as we did both islands. Hotel grand old building, staff really nice and could not do enough to help you. we had a two bed roomed apartment, which had everything in it, it was great as I returned to England with all my washing done!!! Loads of room, big kitchen which we did not use but had everything in it, lovely lounge area and two bedrooms upstairs. Now the... Read more
from Dallas, Texas
Submitted on 05-06-2016
Really beautiful old hotel, housed in old government building. Very nicely finished, suites are spacious and comfortable. Two-floor suites are not user friendly when it comes to dragging your luggage up the narrow, twisting stairs - probably a function of the interior architecture of the building and historic preservation requirements and not an intentional design flaw. Staff are very friendly and helpful, even walking me to my car in the valet lot because I had forgotten something inside. V... Read more
from Wellington, New Zealand
Submitted on 10-06-2016
Absolutely loved our stay at this hotel. It is a beautiful old building and it‚??s great to see it still in such great shape after the earthquakes. Loved the mezzanine bedroom in our apartment. The bed and pillows were so comfortable it was like sleeping on a cloud. Didn‚??t do much cooking but the kitchen was well-equipped had we wanted to. Gym very well set up with 10 or so cardio machines, weight machines and a good selection of weights, good sized lap pool and spa. Didn‚??t try the res... Read more
Submitted on 15-06-2016
Very pleasant and helpful staff at this excellent hotel in a very central location. It survived the quake because of extensive strengthening prior to the quake - while buildings all around were destroyed. It's very safe and solid. The suites were huge and my bed was luxurious. There's a great bar near reception that is a must.
from Melbourne, Australia
Submitted on 15-06-2016
Room was nice. We had a few problem with the room but the staff fixed them during the day, The staff were pleasant and the managers son was delightful young man. We would stay again as the location was perfect.
from Surabaya, Indonesia
Submitted on 26-06-2016
The hotel is part of a history. People's lifes were touched by it as it was a post office. Furthermore, as it is behind the cathedral, the two buildings must be important parts of the society during that time. As a historical/heritage building it survived many earthquakes in the past, even the big one in 2011. However, you will find that it has gone through upgrading and modernization so that you will be comfortable staying in it. The rooms we chose were really big, with 2 separate rooms and 2... Read more
Submitted on 29-06-2016
Was a little tricky to find at first as their front door was blocked by works. Very convenient location. Walk to cathedral square where theatre is and there are shops and cafes too. Staff are very helpful too. Valet Parking at the hotel is great. Just $15 for a day.
Submitted on 01-07-2016
This is a lovely old historic building in the centre of Christchurch. We got a 2 bedroom suite for the 4 of us (mum, dad 14 & 12 yr boys). Boys bedroom had 2 single beds and the master, with ensuite, had the most comfy king size bed! We arrived late, nearly midnight. The front desk staff was extremely cheerful and made us feel welcome.
from Brisbane, Australia
Submitted on 01-07-2016
We stayed here for a couple of nights at the end of a trip around New Zealand. The hotel is a tasteful conversion of a heritage building, right in the heart of Christchurch. A couple of days before our arrival, there had been a fire at the front of the building, and the signage from the secondary access in the side street could have been better. The staff were delightful in all of our dealings with them. The room had a kitchen/dining/lounge room downstairs with the bed and bathroom (including ... Read more
from Hobart, Australia
Submitted on 02-07-2016
The rooms are super spacious and the breakfast is very nice, My only complaint is that guests have to pay for car parking - when the hotel is surrounded by a lot of flattened building sites. We stayed here pre-quake. Still a nice hotel.
from sydney
Submitted on 18-07-2016
This is an amazing old building with wide corridors and huge ceilings. This is not an historic building gutted to a shell and renovated, but more an original structure re-purposed. Our 2 bed apartment was huge and very comfortable. There is a nice pool and gym in the basement. Valet parking is simple or there is an outdoor public carpark nearby. Service was helpful and friendly. A great place to stay in downtown Christchurch. The real question is why would you stay in downtown Christchurch o... Read more
from Acton, California
Submitted on 02-08-2016
I highly recommend this hotel. I very much enjoyed the stay. Nice Bar very friendly and restaurant. You are right in the center of Christchurch. Walking distance to many attractions. The hotel staff was beyond compare. Thank for making my stay so enjoyable for the two months I stayed with you.
from New York City, New York
Submitted on 02-08-2016
We had a very nice room/apartment with two levels and a kitchenette. The gym was small but adequate. We used the parking valet which was not expensive ($15/day NZD). Other than it being a little difficult to get to (due in part by our unfamiliarity with the city), this is a very good place to stay.
from Auckland Region, New Zealand
Submitted on 06-08-2016
This classic hotel in the middle of Christchurch has huge dimensions. Wide hallways, high ceilings and large rooms do just a little extra than you would expect to pay for a business style hotel. Our suite had an open loft bedroom and a kitchen. Excellent location. $15 velvet parking.
from Auckland, New Zealand
Submitted on 08-08-2016
Great looking hotel albeit still waiting to be fully restored on outside, while there front door access was restored for use. Interesting restaurant and more interesting bar both of which I believe are independent of the hotel. Restaurant meal not largest and a little pricey as was the bar with it's "Hipster" staff but very friendly and service was great, only hickup was a false fire alarm at 5.30am ish all out and downstairs and in a freezing lobby/entrance, no offer of compensation not even a ... Read more
from Sydney, Australia
Submitted on 14-08-2016
I booked a week in Christchurch for my husbands 50th . but my son had school issues. So I checked out cancel my holiday. 2 of the hotel were fantastic and agreed to free cancelation. But The heritage Christchurch sent me an email refusing to help meaning we will lose $350 twice as much as the other 2 hotels were charging But what was more upsetting was Ondrej‚??s mean spirited comment he made of ‚??We are looking forward to your stay.‚?? Now as we canrt afford to throw money away my husband I... Read more
from Wellington, New Zealand
Submitted on 16-08-2016
We stayed here in 2013, a couple of years after the earthquakes, when it was one of the only hotels left in central Christchurch. They were picking themselves up then - now they are almost fully back on track. The rooms are large and spacious, with full kitchens if you wish to stay in. The restaurant and bar are very welcoming if you don't want to journey to far in what is still an area of the city under construction. It is a bit pricey but we love it and will return again.
from Glenorchy, New Zealand
Submitted on 23-08-2016
We paid the same amount for this 'one bedroom suite' as we had done for a small double room in a hotel in Auckland, so it was well worth the money. Thank you Heritage Christchurch for a great stay. The well appointed room was spacious with lounge, dining area and a well equipped kitchen. The mezzanine had bedroom, bathroom and wardrobe area and the bed was particularly comfortable, the complete space was warm and quiet. Staff were efficient and friendly. Situated in Cathedral Square this ho... Read more
from Gisborne, New Zealand
Submitted on 24-08-2016
it is an amazing example of a make over for a once due for demolition heritage building. the architect has taken full advantage of the high stud and build amazing mezzanine floors into the room. obviously as they are individually owned and serviced by the hotel some things could work better, heating etc, but these are quite possibly with the right trades persons easily rectified. on the whole, great location, great service will stay again
from London, United Kingdom
Submitted on 05-09-2016
Check in was a simple process, allocated a room on the 2nd floor, the rooms are well‚?¶BIG! The room was spread over 2 floors consisting of a kitchen and table, living space, king size bed, storage area, bathroom and a washer and dryer. I had no issues with the room what so ever, the bed was comfortable and the kitchen was simple enough to use, with a good sized fried to store items. The leisure facilities were also good, but there is no signage in regard to towel policy in the room regardin... Read more
Submitted on 07-09-2016
Thanks to QFF points we stayed in a two bedroom suite, NY apartment style. Had everything you need, grand and comfy. Staff were lovely. Gym and pool excellent. Thanks for two lovely nights in Christchurch. Lovely city now, will be amazing in 6 years time!!!
from Essex
Submitted on 07-09-2016
We were shocked by just our huge our room was... and on two floors! Loved the high ceilings and original features of both our room and the hotel itself. We liked the bar too - cosy and busy. The location of the hotel is very central. You can't really say it's a 'good' location as Christchurch is still very much in recovery mode from the earthquakes so much of the area local to the hotel is still a building site or empty land. However, it's a short walk to New Regent Street, the tram stop and t... Read more
from Mumbai (Bombay), India
Submitted on 16-09-2016
We just checked out from the hotel today. They hav huuuuge rooms.ours was on two levels.drawing room with kitchenette on lower floor and bedroom and bathroom on top.The staff was exceptionally nice. The time when we checked in, there was no Porter available and the guy at reception helped me with my luggage as I had tennis elbow and couldn't pick up the bag. They were also very patient with our hundreds of questions about sightseeing and restaurant bookings and gave us some fantastic suggestions... Read more
from Sydney, Australia
Submitted on 18-09-2016
Christchurch is a city that has been decimated by the earthquake five years ago but if you have reason to visit this is the hotel to stay at. We had a 2 bedroomed suite. The bedrooms are upstairs and 2 bathrooms and full kitchen and lounge. Very quiet. Comfortable beds. Discreet and friendly staff. We didn't try the bar downstairs but it looked like a place the locals go to and it was inviting.
Submitted on 19-09-2016
This place was unbelievably awful. They falsely advertising having parking, the room was filthy--with dirty sheets. The shower was broken. The room was incredibly noisy--the people above us sounded like elephants, although I doubt they were doing anything unreasonable. The night desk clerk was unhelpful. The last straw was a false fire alarm at 5 am, which the staff said happens all the time, the system malfunctions. To be fair, the night manager did eventually move our room, comp our room... Read more
from Mooloolaba, Australia
Submitted on 22-09-2016
We loved staying at the Old Government Buildings Heritage Christchurch. Central location. Friendly, patient and efficient staff. Lovely clean and spacious rooms with character. Comfy beds and good block out shutters to let you sleep in. Everything we needed was there.
from Melbourne, Australia
Submitted on 25-09-2016
Just loved this hotel. It has been so beautifully restored to the heritage style and. No detail is missed. High ceilings original doors and fittings yet still modern in the rooms. Fully self contained one bedroom suite with excellent cooking facilities and kitchen and dining area. Plus a lovely upstairs bedroom bathroom and laundry facility. The bed was the softest and nicest I have experienced in a long time. Could not fault a thing at this hotel. It is central to everything and Christchurch i... Read more
Submitted on 26-09-2016
We were pleasantly surprised at how beautiful the building was and at how spacious the suites were. The fitness room and lap pools were by far the best we have been to in any hotel worldwide. Very convenient location in Christchurch CBD. Walking distance to everything. Highly recommended.
Submitted on 05-10-2016
Place was very nice to stay with family. David the duty manager a perfect gentleman, and Tim in the mornings always helpful. So quiet. Would recommend to other families who are looking at a very friendly place to stay.
Submitted on 06-10-2016
Love the stay and the OGB pub. Great pub and very friendly host. The hotel is centrally located and the suite was very comfortable . I chose the hotel because it's withstood the earthquakes and it's the safest hotel in town.
from Melbourne, Australia
Submitted on 09-10-2016
Location: perfect in the heart of the city for exploring Food: (I'm vegetarian) we did not eat here Room: very nice mess anime style with kitchen, washer and dryer Service: very friendly staff WIFI: very good Could improve:
from Sydney, Australia
Submitted on 10-10-2016
The heritage is situated in the Old government building which means it is centrally located and walking distance to all the CBD of Christchurch. This is a typical Heritage luxury hotel and the rooms are genuinely awe inspiring. My wife and I had the one bedroom apartment which had a mezzanine bedroom and ensuite. This was a room from another era and was wonderful. The cleanliness of the room lived up to the heritage reputation. Highly recommend but remember that christchurch remains largely a ru... Read more
from Sydney, Australia
Submitted on 10-10-2016
Old style decor in an impressive historical building. This was our return trip to Christchurch and knew that many places were damaged and reconstruction was ongoing. There was some construction work on the facade which made us think the place would be run down, but the inside was clean and very well kept. We were put in a double story, two bedroom suite which was just wonderful. Everything was well appointed and clean. We were traveling as a family with two children and the staff were welcomi... Read more
from Christchurch, New Zealand
Submitted on 11-10-2016
stayed at this hotel with my wife and 2 small children for a change of scenery and to give the kids a night away somewhere different. We all went in pool and spa , was great!! BUT!! Within hours of leaving the hotel we realized my wife's swimsuit was left in the room, I notified the hotel straight away, their reaction was nothing had been handed in from housekeeping. A follow up call a day later with the same reply from them and the following day an email saying my wife's swimsuit had not been ... Read more
from Sydney, Australia
Submitted on 19-10-2016
What a beautiful old building! Location was spot on in the middle, we could walk to cafes and restaurants with no problem. The tram stop is directly across the road too! Check in was a little slow because they couldn't locate my booking.. and then they hadn't given my sister and I a bed each! No problem bro, upgrade thankyou very much to a suite! Now THIS was a room!!! Downstairs was a kitchen, bathroom and lounge room. Large dining table too (if only I had a dinner party!) Upstairs - yes... Read more
from Chicago, Illinois
Submitted on 02-11-2016
We spent 2 nights at the Heritage Christchurch hotel and it was a lovely stay. The large hotel is located in an old government building just off the Cathedral Square overlooking what is left of the Cathedral. We had a one bedroom suite which was a split level room with a sitting area, kitchen, upstairs bathroom, bedroom and in-suite laundry. The room was spacious and comfortable with high ceilings and beautiful architecture. I would say the bathroom was a bit disappointing, just a small sink and... Read more
from Merrick, New York
Submitted on 02-11-2016
Our suite was a lovely, spacious apartment. Besides a kitchen, there was small washer and a dryer, which was very convenient. We were efficiently and warmly checked in by Neil at the front desk. We asked him to call and confirm a tour we had booked before we left for our vacation, and then we went out exploring. The company finally got back to Neil and told him our reservation had been cancelled (without our knowledge).While we were out Neil took it upon himself to make many phone calls and str... Read more
Submitted on 03-11-2016
Hotel in good location which is close to restaurants , very friendly staff to meet us in the entrance , excellent services and advice from Neil in the front desk . We have a duplex room which has kitchen included in the 1st floor , room is very spacious and clean overall . Bathroom with a good jacuzzi which is working , a washing machine and dryer plus washing powder are included too.
from Lisarow
Submitted on 03-11-2016
This hotel is wonderful. The room was spacious, with every convenience. The restaurant catered to all needs and the food served was fresh, exciting and nutritious. We loved this hotel and would definitely go back there.
Submitted on 03-11-2016
Spent two days at this hotel. Charming and well thought out apartment with everything you would need. Service at the front desk was impeccable and staff kind and friendly. Sorry we're not staying longer!
from Melbourne, Australia
Submitted on 04-11-2016
Stayed for one night before returning home to Australia, the staff were very pleasant. The hotel is a lovely old government building that is very stylish. Breakfast was okay. Good location for walking around the city. It will be great one the facade has been restored to its former glory.
from London, United Kingdom
Submitted on 07-11-2016
We arrived here after flying from the UK so we're looking for a quiet, relaxed and comfortable hotel. The Heritage was all of these. A friendly welcome and great room. The hotel is in the middle of the redevelopment area in the centre of town. Just a short walk to almost everywhere. The tram station is near by as were several restaurants and bars. This hotel was exactly what we needed to get over the journey and some of the jet lag. We saw the pool and gym but didn't use it. Good location and h... Read more
Submitted on 11-11-2016
We had a 2 bedroom suite and it was a very generous size (2 bathrooms, full kitchen etc). Staff were very good and it had a funky little bar on the ground floor. The best feature is the building itself, with high ceilings, grand staircase etc. This flowed into the rooms also. The only gripe would be that it was hot at night, but we found the ceiling fan which improved it a little. Excellent hotel in the central city.
from Herent, Belgium
Submitted on 15-11-2016
The hotel was really great! Neil gave us an upgrade, so we had a very nice stay. He carried all! our luggage and the room was waauuww. The housekeeping was also really great! The only thing we were really mad about is that we did the valet parking for 15$ a day and the first thing they do is drive against an other car and didn't tell us about. We had to hear it from the guy he drove in to. We didn't even got an apology. So if you're planning toe stay there, don't do the valet!!!!
from Adelaide, Australia
Submitted on 15-11-2016
Our room was quite 'grand' and very comfortable. It was a 1 bedroom apartment with the bedroom upstairs on a mezzanine level. Lovely furnishings and well equipped kitchen for longer stays. The staff were really friendly and very helpful. There's a great 1920's style bar in the hotel called OGB - make sure you stop in for a drink and say hi to Nick the owner! The location of the hotel is only a couple minutes walk to the mall for shopping plus cafes and restaurants. The Tramway Restaurant depa... Read more
from Brisbane, Australia
Submitted on 16-11-2016
Great room in the Heritage which was central to Christchurch and great for having a look around, particularly as it was close to the train loop and looked out on a building still un-repaired from the previous quake. The room was well appointed and comfortable. It was unfortunate that we experienced our first earthquake about midnight just after we turned in. It would have been good if Management had an earthquake plan for staff so that they could advise guests about what to do. As it was we mill... Read more
from Berks
Submitted on 21-11-2016
Amazing, grand hotel in a location close to the shops and parks. The suites have 2 levels to them with a large kitchen and bathroom. The safe didn't work but to be honest we felt so safe it wasn't an issue. The restaurant experience was a bit strange as our food was brought out at different times and the room was cold. The bar was a nice edition as we didn't find many pubs in Christchurch. On face value Christchurch is shock as there is still a lot of Damage left by the big earthquake of 2011. ... Read more
Submitted on 23-11-2016
I love heritage buildings and this time I get to stay in one. I also chose it because it's survived 3 major earthquakes so is still standing strong :-) Good bed, excellent water pressure, good staff, great service and with the valet service was easy to check in
from Melbourne, Australia
Submitted on 27-11-2016
If you love older architecture and appreciate modern conversions from prior usage, this is the place for you in Christchurch - miraculously spared from earthquake damage. But as a hotel, it is excellent in all aspects - the suites are spacious and great adaptations of space from the building's previous life as government offices. The beds are probably the most comfortable we have slept in anywhere in the world! Staff were all so helpful and friendly, it made our stay a real pleasure. We would... Read more
from Sydney, Australia
Submitted on 28-11-2016
Wow, what an amazing hotel. Even thouh the hotel is still undergoing some restorations with scaffolding blocking the front entrance, once you stepped inside, it was stunning. Our room was 2 floors, with gorgeous old fashioned furniture and our bed was simply devine. The facilities including the lap pool, spa and sauna were fantastic. Definately would stay here again.
Submitted on 29-11-2016
We spent about a week here. It was a comfortable and convenient hotel. Well-equipped including laundry machine and dryer, stove, oven, etc. The beds were comfortable. The building was old style but well taken care. The location was good. We could walk easily to the park, the shopping mall, even good restaurants. They offered a valet parking too. Of course, we had to pay for that.
Submitted on 29-11-2016
Most comfortable beds ever! Lovely heritage building in city. Nice 2 bedroom suite with all amenities, kitchen, laundry, several tvs, 2 bathrooms. Spacious and comfortable. Gym, lap pool and spa. Great service. Easy parking across road.