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FINAL WEEKEND: $5 Books Your Hotel

Pullman Auckland

Auckland, North Island, New Zealand (AKL)

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Based on 1879 reviews
Room & Rates
Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 king bed
269-sq-foot (25-sq-meter) room with city and garden views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

2 double beds
269-sq-foot (25-sq-meter) room with city and garden views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive King Suite, 1 King Bed

Executive King Suite, 1 King Bed

1 king bed
474-sq-foot (44-sq-meter) room with city and garden views

Layout - Separate living room
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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One Bedroom Residence

One Bedroom Residence

1 king bed
474-sq-foot (44-sq-meter) room with city and lake views

Layout - Separate living room
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Residence Room, 1 King Bed

Superior Residence Room, 1 King Bed

1 king bed
334-sq-foot (31-sq-meter) room with city and water views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds

Room, 2 Double Beds

2 double beds
474-sq-foot (44-sq-meter) room, furnished balcony with city and water views

Layout - Separate living room
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and turndown service
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

2 queen beds
269-sq-foot (25-sq-meter) room with city and water views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and turndown service
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Pullman Auckland
Princes Street And Waterloo Quadrant, Auckland, New Zealand

Rooms
Make yourself at home in one of the 347 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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National Rating
Official New Zealand Rating provided by Qualmark®
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars. Official New Zealand Rating provided by Qualmark®

Know Before You Go

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Valet parking fee: NZD 40.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 40 per stay
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1879 reviews
from Gold Coast
Submitted on 18-05-2016
The staff were very professional, friendly and went out of their way to assist you. The room was very clean tidy and comfortable. The restaurant was also great Great location and a 5 minutes walk to Queen street in the city. Also view s to the harbour
from
Submitted on 19-05-2016
This is our second time at this hotel. Fantastic service and upgraded to a 1 bedroom suite in the residences building on both occasions. Really enjoyed our stay and noticed how much better the service is here compared to the Pullman in Sydney in particular. The executive lounge is really quiet which we enjoyed. Great views of the harbor and city. Only tiny issue we had was it took quite a while to get the car up - particularly when we had also called ahead.
from Melbourne, Australia
Submitted on 23-05-2016
I stay at the Pullman when I'm in Auckland for work. The hotel is well situated just on the edge of the CBD, so it's quite, but just a short stroll to the restaurants downtown. The hotel is in great condition and the staff are very helpful. The bar/cafe in the loby has good food and a nice selection of drinks too.
from Singapore, Singapore
Submitted on 24-05-2016
I enjoyed three days in the Pullman - partly work - partly holiday. The hotel is great, is situated quietly outside the city centre (takes you 5 min to get there) and close to park and university. The room I had was perfect - of course beige as most others but spacious, clean and great. I enjoyed walking to the harbour and to eat in the city centre though I believe the restaurant in the hotel is great - at least the breakfast and bar is :) Enjoy Pullman in Auckland!
from Auckland, New Zealand
Submitted on 25-05-2016
Stayed at thePullman after a work Convention in the CBD, On arrival I was escorted from my taxi to the check where they already had my name and were expecting me, this made everything very quick. Room with view was fabulous and not love warm as can be the case in some hotels. Bar service and breakfast gave me the same experience.
from
Submitted on 03-06-2016
I attended a conference in Auckland and needed four nights accommodation. I was very happy with my stay at the Pullman. Its location was ideal. I didn't have a view from my room but it was not my intention to stay there during the day, anyway. 10 minutes work to the Convention Centre, the hill coming back was an effort but I enjoyed it. Outstanding restaurant at the hotel although I took advantage of its central location to enjoy what the city had to offer. Outstanding well-being program f... Read more
from Sydney, Australia
Submitted on 04-06-2016
I would be the first to admit, that as a former hotelier and trained chef, I am probably not the easiest customer to please when it comes to staying at a hotel. I am a stickler for detail and can't stand average service. However, I had a most enjoyable experience when I recently stayed at this great Pullman property during a business trip. From the moment I arrived, the staff had eyes and ears for detail and gave me the impression, that I was not just a number among all other guests. (the recept... Read more
from Sydney, Australia
Submitted on 04-06-2016
Enjoyed another great stay at The Pullman, Auckland. Carly and Georgina made me feel welcome. They hosted a wine and canapes evening on Wed night, to which I was invited. They interacted very well with all guests and made them feel at home. great wines and canapes in the executive lounge.Georgina and her team look after me when i visit. She will arrange an upgrade for me as a platinum Accor Plus member, which i really appreciate. The executive lounge is perfect to relax at the end of the day wit... Read more
from Auckland Region, New Zealand
Submitted on 05-06-2016
We stayed a night here as a getaway, booking a Residence Room (these are the new tower rooms). As always, fantastic service from everyone in this hotel. Fab breakfast too - including the monster Nespresso or cafe coffee options, and cooked to order waffles, pancakes, eggs bene and omelettes. We'll be back.
from
Submitted on 08-06-2016
The most welcoming & comfortable stay right from the check in. The French lady was excellent at the reception, we were well informed and she even showed us all the way to our room right at the door. I've never experienced this in any other hotels. The restaurant was pleasant and the executive lounge was very handy. Will definitely stay with this hotel again when vsiting Auckland. Thank you Pullman Hotel - Auckland.
from Melbourne, Australia
Submitted on 15-06-2016
Stayed at the Pullman for 3 days during a weekend trip to Auckland for a rugby game. The hotel is ideally located on the outskirts of the city, and the Harbour, both of which you can walk to in approx 10 -15 minutes from the hotel. We arrived late at night, but check in was smooth and efficient, room layout and size is what you would expect for a city hotel, we opted for 2 queen beds as we travelled with our daughter. The room and bathroom was immaculately clean, however, there was no compliment... Read more
from Houston, Texas
Submitted on 18-06-2016
Although the hotel is located at the top of a hill, it is still in a good spot to walk to the wharf on one side and shops and restaurants on the other. The staff, especially the concierges , were so helpful. They answered all of our questions, offered advice, and opened every door every time we entered.
from Melbourne, Australia
Submitted on 19-06-2016
Opposite Auckland Uni and amidst steep hills but a short walk to main street, the Pullman delivers with friendly service, comfortable rooms and great ambience. I stayed here for work for a couple of nights - great concierge, funky bar for a drink after being out for dinner, plenty of people going in and out. The room was spacious and comfortable. Colleagues on higher floors had great views. I would happily stay here again.
from Ottawa, Canada
Submitted on 21-06-2016
Worst value for money I ever had (and I'm a frequent travellerâ??s). We had to stay for three weeks - two of those days were during a high-achalandage period. Therefore, EVERY nights of our stays was charged to the premium price - over 500$ a night!!!! And nothing that we got could justify this. Just a few disappointment from the stay: - Their "king" bed consiste of two single bed stuck together. It felt like there was a big bar of metal in the middle of the bed. The sheets barely fit and kept ... Read more
from New Zealand
Submitted on 21-06-2016
It was our first visit to the lounge, we met Edward the lounge attendant who filled us in on the opening times and services available as these were not highlighted upon check in. Edward was a good source of local knowledge and has some very good ideas for improvements. The only down side was the lack of variation in canapés and breakfast options.
from Austin,TX
Submitted on 30-06-2016
This is an excellent hotel with one of the best breakfast buffets you will ever see (even has nespresso and fresh squeeze orange machines). The pool,gym, sauna is top notch. Valet is $40, so if you need several night parking consider lot a couple block away. They were nice enough to hold some luggage for us while we made a short trip to Sydney. Rains frequently in June, so was nice to borrow big umbrellas.
from Melbourne, Victoria, Australia
Submitted on 01-07-2016
As a frequent visitor to Auckland I tried the Pullman recently. A warm welcome on a busy day was well received, but was not really representative of the rest of the stay. As a business traveller, you are hopeful for little things to go well, but not here. The rooms are tired and in need of an upgrade. They are cold and the bathrooms are the originals, complete with tiny bath and tiny step in shower. Lights in room don't work and the room heating did not work. The restaurant turned me away, regar... Read more
from New Plymouth, New Zealand
Submitted on 01-07-2016
We stayed here for 2 nights over Queens Birthday weekend. The hotel was bustling with people as previous stays. We had the pleasure of staying on the executive floor and our experience was simply 5 star. Carly Saunders ( Guest Relations Manager) is the greatest ambassador for the Pullman. Assistant Manager Afrin was an absolute delight. She handled check in with the friendliness and professionalism we have come to expect from the Pullman. It really feels like coming home. We can't wait to come b... Read more
from Sydney, Australia
Submitted on 01-07-2016
Lovely lobby, great staff, wonderful cocktails, super comfy bed. Average room - scuff marks all over the skirting boards, dated and somewhat unfinished vitrified bathroom tiling, dated and old cabinets, plastic bed-head, and the room too small for a second bedside table so water glass and book have to lie on the floor. There use to be a bedside table because the carpet had the indented markings of one, but seemed to have been taken out in favour of cramming in a corner chair. We only stayed ... Read more
from Stuttgart, Germany
Submitted on 02-07-2016
This hotel in not five star hotel! Everything look like one, but fact is something else... Staff in reception really nice, room itself was nice, but not so large and there was no sofa or armchair to sit, just chair by the desk. Balcony was large but the sliding door so poor that even i was in 7th floor i did hear all from street, traffic, pedestrians etc. Breakfast was good, but the room it self tight and staff not the best, they where friendly but very forgetful, they did ask do you want coffee... Read more
from Sydney, Australia
Submitted on 03-07-2016
Big hotel in a decent location... Biggest positives were friendly and helpful staff and a great 25m pool (with sauna and jacuzzi)... Room itself slightly disappointing, felt a little tired around the edges. Room was King, but the bed was actually 2 single mattresses which seems a bit odd for a top end hotel...
from Gold Coast, Australia
Submitted on 04-07-2016
The front desk staff were outstanding with their service, Adam was amazing, nothing too much trouble and couldn't be nicer, buffet breakfast was amazing , the bar snacks were also lovely, beer icy cold too.
from Llandudno, United Kingdom
Submitted on 04-07-2016
A first class stay in a top quality hotel with very friendly and happy staff. So accommodating at all times even giving us an early check in as we arrived at 8.30am in the morning after two days travelling which was the perfect start to the stay. As a Welsh fans we were delighted with the "good luck for the game " chocolate / sweet plate delivered by room service , a very special touch thank you so much
from New Zealand
Submitted on 06-07-2016
We stayed for two nights early this week. The hotel is in a convenient location for downtown Auckland. The room was a good size but the bathroom was a little small. We enjoyed two full breakfasts and one very good dinner. Every staff member we dealt with offered really excellent service 5 Stars. Don't get caught by the rapacious owners of the parking building -Wilsons that the hotel uses. I parked my car myself and the car park machine tried to charge me $66.00 for 16 hours parking !!!! NOT the ... Read more
from Sydney
Submitted on 11-07-2016
Nice hotel on good location to the CBD... only annoying thing is that people roaming the hotel which clearly not hotel guest and beg for money or cigarettes and it seems that management is tolerate such behaviour...
from Auckland Region, New Zealand
Submitted on 13-07-2016
Not my first choice for an inner City Hotel in Auckland. Reception are is top class, however the rooms are extremely tired. Air conditioning very loud both times we stayed here. Enjoyed dinner and breakfast in the restaurant. Lower levels can certainly be very noisy on the weekends. I would classify it as 4* - but tired rooms.
from Hamilton, New Zealand
Submitted on 14-07-2016
Fantastic stay at the Pullman Auckland, totally impressed by their service and attention to detail. Staff were superb and attentive. Small touches like Nespresso in room, water bottle in car when I picked it up ex Valet, a very executive experience.
from Havelock North, New Zealand
Submitted on 16-07-2016
We have stayed at the Pullman twice recently, in May and again in June 2016. The hotel rooms are nice, and as noted in other reviews there are aspects that are a little dated, particularly the bathrooms (not that they are not good, just not quite excellent). Clearly this impacts on the time to make up the bedrooms as at 3pm our room had still not been serviced on the second day of our stay. We thoroughly enjoyed our meals in the restaurant. The staff are excellent - friendly, helpful and attenti... Read more
from
Submitted on 16-07-2016
From the moment we drove up the service was impeccable. From the concierge to the reception staff to the wait staff for room service nothing faulted and they went above and beyond the call of duty for us. Even the little things of being asked if we would like a room close to or away from the elevator. This may not seem like a big deal, but when you are very pregnant it means a lot. The in room dessert and breakfast were so very tasty and wonderfully presented đ??? The room was very comfortable a... Read more
from Auckland Region, New Zealand
Submitted on 20-07-2016
Second time we stayed at the Pullman, Auckland. The main attributes are the amenities and the fantastic friendly and welcoming staff. Dining s good, breakfast is extensive. Would definitely recommend.
from Dubai
Submitted on 20-07-2016
This hotel is fine, but it isn't really worth its 5 star rating. The bed was comfortable which was a positive, but the bathroom wasn't very clean (there was a bunch of congealed hair on the bathroom floor) and the shower wasn't very nice. Also, the staff were fine once you found them, but we pulled up outside the hotel and could see through the window that the staff had seen us arrive yet no one came out to greet or attend. I wouldn't choose this hotel again, and it was as the title- just ok.
from Canberra, Australia
Submitted on 20-07-2016
my experience with the Pullman in Auckland is regularly and predominantly positive however there are a couple of areas where this hotel is let down badly and it leaves the experience tainted from what otherwise would be near perfection. the first and most unfortunate part of this hotels detracting features is the valet car parking. on two occasions during my 5 day stay i called for my car from the room as i would normally to make sure it was there. i waited nearly 30 minutes for the car then in... Read more
from Taupo, New Zealand
Submitted on 20-07-2016
We thoroughly enjoyed our overnight stay. As Accor members we received a room upgrade & also enjoyed the executive lounge for pre dinner drinks. Dinner in the restaurant was excellent as was the extensive buffet breakfast the next morning. All staff we encountered were friendly and helpful & we will certainly be back to enjoy the comforts of this hotel again in the future.
from Jakarta, Indonesia
Submitted on 21-07-2016
A pretty good hotel in the middle of Auckland which, in my opinion, suitable for families and for business travelers. The breakfast is very nice as well. There is a "Connectivity Lounge" on the ground floor where you can use the computer and print documents (BW is free, as for color you need to ask the reception). The hotel provides parking if you are driving, for $30-40 per night. We happen to check in on a Saturday so the parking at the side of the road opposite the hotel at 6pm onwards until ... Read more
from wellington
Submitted on 22-07-2016
When I went to my room it smelt of damp musty really hot reported to a member of staff carpet looked quite dirty received an apology & a card & a chocolate to say they were sorry! Bed was comfy toiletries were very nice great swimming pool good corporate facilities great food! Had t ring X 2 in regards to no milk in the fridge & a long wait so delay in meeting colleagues dressing gown good but the smell was sobad the positives were outweighed by the negatives the price of accomplished station wa... Read more
from
Submitted on 24-07-2016
Clean and tidy but a little dated. We were given a room with a harbour view and perhaps I could just see the harbour beyond the surrounding buildings but certainly don't think the view was as amazing as it sounded. The windows were overdue for a clean. Pleasant comfortable but did not exceed expectations.
from Whangarei, New Zealand
Submitted on 24-07-2016
My husband and I spent a night at the Pullman, Auckland for my birthday. Right from our arrival we felt special and pampered. Every staff member we encountered made us feel like they were there just for us, to make our time there enjoyable. Our room was spacious and inviting. Loved the live music in the bar where we were offered free taster from the restaurant. We had dinner in the restaurant that evening and it was one of the best meals of my life - the lamb was to die for as were the accompany... Read more
from Sydney, Australia
Submitted on 25-07-2016
Such a lovely hotel situated 15min walk to central city area. Upon arrival we where greeted by friendly staff members who where more than happy to help us and advise on places to visit. We stayed for only 1 night only and so we chose to go to the Sky Tower for dinner, which was only a 15min walk from the hotel. Breakfast in the morning was very nice with a lot to choose from. Overall we were very happy with our stay and can recommend this to anyone wishing to visit Auckland.
from Westport, New Zealand
Submitted on 25-07-2016
We got a great apartment, perfect for couples , nice tasteful rooms , highly recommend room service breakfast on the balcony city views Devine food as I said for a romantic treat in the heart of the city perfect .
from Gold Coast, Australia
Submitted on 26-07-2016
Just a really good hotel, friendly staff and well appointed rooms. Very comfortable beds and a welcoming lobby and bar area. Situated in a quiet part of the CBD with many restaurants close by. Easy walk to Harbour and if you use the public access through the Lumley centre you do not have to walk up the hill !! Good buffet breakfast at a reasonable price.
from China
Submitted on 26-07-2016
I am a platinum member of Accor stay at many of their properties all over the world. I have stayed here many times but this time the standards have really dropped and the new manager is very pedantic and does not see the value of returning business. i normally am able to have breakfast in the room at all other accor properties but I was told today it can not be done as the food is different and I need to pay, well the food was ordinary to say the least and I would not eat here again, also the s... Read more
from Australia
Submitted on 28-07-2016
The last two trips to Auckland I have spent a week each time at the Pullman - I really like this hotel become my home in Auckland. Always stay in the Residences where you are in a separate Tower that is much quieter and has one bedroom apartments that are huge, well set out, nicely decorated, a full kitchen and lovely views over the harbour where you can watch the Waiheke Ferry make it way out from the terminal and into the bay. The food here is excellent lots of healthy and green options for t... Read more
from Brisbane, Australia
Submitted on 28-07-2016
Great hotel for guests on business, holidaying as a couple or family. The Hotel and rooms are clean and presented well. The restaurant is very nice with great food, the lamb is delicious. The staff are friendly and the location is good. The club lounge is small but serves the purpose.
from London, United Kingdom
Submitted on 28-07-2016
Check in very simple, was able to access the room 3.5 hours before official checkin times, which was a bonus after a long haul flight. The room was excellent, with plenty of amenities, Had a twin room, which had plenty of space with views over the bay towards Devonport. TV was of ample size with plenty of desk space to work at. The beds were super comfortable and the room climate was fine. The bathroom was also fine with plenty of toiletries. The public areas were maintained very well, I ... Read more
from CHCH
Submitted on 29-07-2016
Attended a conference here, previously have stayed at the Langham. definitely prefer the Langham. Staff are good and pool/spa area great but room a little meh and food okay but nothing really stood out. Location good, very central to the CBD
from Singapore, Singapore
Submitted on 30-07-2016
I stayed at the Pullman Auckland for 7 nights during a recent business trip.The location was ideal for me, since it was within a 5-minute walking distance from where I needed to be. The hotel seems very popular with tour groups, as I encountered a number of these groups checking in and out during my stay. It got quite challenging trying to use the lifts at times. Otherwise, it is a good business hotel, with quick check-in, friendly and efficient staff for the most part, good breakfast selection... Read more
from
Submitted on 31-07-2016
Had a nice stay at this hotel. The breakfast taht was included was the best I have ever seen. They had a bee hive with live bees producing honey that you could use. The location was close to downtown Auckland but not in a super busy area.
from Hamburg, Germany
Submitted on 31-07-2016
Stayed here for five nights and enjoyed the very friendly atmosphere in the hotel. The staff was helping with any issue (your booking, taxi, valet parking, ...) and if I happen to be back in Auckland I will choose this hotel again! For completeness: as an Accor Platinum I received a welcome drink, high speed internet and the staff at the check in was pointing out that I have access to the lounge (which is not always the case in other Accor Hotels although it is an official benefit) with breakfa... Read more
from Sydney, New South Wales, Australia
Submitted on 01-08-2016
The accor group seems to have lost a little of its lustre in my eyes. I booked a three night (Monday to Wednesday) for a very reasonable price of A$166 per night which included breakfast. The room itself was nice, it was a two room suite so I assume it was a complimentary upgrade however I was never told. It was a large, functional space but in need of a makeover at it was missing the 'wow' factor. Sensational value given this hotel is normally > $300 per night (I travel to Auckland a lot & it i... Read more
from Auckland, New Zealand
Submitted on 01-08-2016
The location is perfect if you want an inner city hotel without the city noise. The sea views are nice and the staff are all attentive and welcoming. The rooms aren't overly modern but that is made up for by everything else. The buffet breakfast had so many healthy options it was a pleasant change from the usual buffet options. Will definitely stay again
from Auckland, New Zealand
Submitted on 04-08-2016
What a great place to not only stay but hang out in. In my time here in NZ, I have found it a bit of a struggle to find hotels that have a decent lobby area, and bar section you can hang out in. Being from Los Angeles, its cool to be able to drop into one of the hotel lobby bars or restaurants for lunch or chill with atmosphere. The Pullman has a great reception area, but a lounge area where you can sit and congregate that is separate from the bar area. Awesome large screen and the bar staff... Read more
from
Submitted on 04-08-2016
NZ Blue Light conference held here over 3 days, fantastic venue comfortable,large & clean rooms. Great facilities especially the lap pool, saunas & spa Food was delicious & never ending. Loved the breakfasts, fresh fruits, squeezed oj, delicious omelets & yummy pastries. Staff are attentive, efficient & friendly.
from Helsinki, Finland
Submitted on 06-08-2016
Service - excellent. Room - very pleasant. Location - nice and quiet but still close to everything. Breakfast - top class. Enjoyed my stay very much. I love the location, as there's a nice park just next to the hotel, and the quay is just a stone throw down hill. They also have a nice little fitness room, and few extra points earned for the yoga gear you can get into your room too.
from
Submitted on 07-08-2016
The Pullman is my go to hotel when I am celebrating an event and want to spend the night in the city. I have stayed four times in the last year and wouldn't stay anywhere else. I have had a couple of issues regarding my room not being ready when I have checked in, but on the two occasions it has happened I have felt like they have adequately responded to my complaint and provided an appropriate remedy. They always go the extra mile and provide extra treats like birthday cake, complimentary water... Read more
from Hamilton, New Zealand
Submitted on 08-08-2016
Never stayed here before..... until this weekend as we couldn't get into our usual hotel the Langham!!!....Well im glad we tried the Pullman!!! right from the doorman as we arrived the service was amazing!!..so friendly and such a warm sincere welcome!!! then the staff on the front desk were just as welcoming,friendly and efficient !!! Our room was excellent, very clean .nicely decorated and hand an amazing view of the harbour!! Breakfast was very good indeed!!! I would recommend staying here an... Read more
from Nelson, New Zealand
Submitted on 08-08-2016
I may have reviewed this hotel before. I've stayed a few times now. I return to it because I am an Accor member but also love the service, beds, location and the dinner in the restaurant. The food in the evening is really delicious. Which is why it is a puzzle to me why the cooked food at breakfast is so appalling. The breakfast itself is great. Large selection and plenty of healthy options. However the cooked food is just nasty. Each time I am shocked at how anyone can make such bad scrambl... Read more
from
Submitted on 09-08-2016
Checked in at 4pm and been told our room is Not ready yet,though check in time was 2pm, Room is very nice and clean, Pool was very tidy and girls working there are Very friendly and accommodating,but No life Gide at the pool which is deep, Ordered room service Salad was nice but Fries were oily and yuk,not exactly eatable for 10$ chips was expensive and wast of money, I will stay here again of course but wouldn't order food from the menus
from Canberra, Australia
Submitted on 11-08-2016
We stayed at the Pullman for five nights and I cannot praise the hotel and its staff highly enough. The hotel is located at the top of a hill so is a bit of hike from the harbour but there are regular buses for those with mobility issues. The foyer is beautiful and our room was spacious. Our room contained a separate lounge area with table, chairs, lounge and desk and the bedroom had a wonderfully comfortable king bed. On the third morning of our stay we had booked to join a very early day t... Read more
from Auckland Region, New Zealand
Submitted on 13-08-2016
The welcome was not at all friendly in fact almost grumpy, I was pointed in the direction of the lift and not offered help with my baggage. We were put into a room a few floors below a very noisy wedding. When my husband complained we were given another room - points for offering us help to move, no points for putting us below a wedding in the first place. The following morning the breakfast was busy and the staff distracted. We ordered coffee.... I queued up for breakfast and most of the servin... Read more
from Melbourne, Victoria, Australia
Submitted on 14-08-2016
I came to Auckland for an 11-day business trip. The hotel was the closest and reasonably priced for the budget set for us. I was particularly impressed at the overall service. The staff are attentive with the comments and feedback given to them. Adi at the night front desk encouraged me to be open for my concerns. Everyone has been helpful. Being an Accor Plus Club member got its perks. Coming from a 4-hour flight, I felt much better upon seeing the two water bottles and the cake to welcome me... Read more
from
Submitted on 15-08-2016
Nice and friendly staff, amazing gym and indoors pool but not very good and efficient shower and the internet speed wasn't really good. The breakfast buffet is very good and the food on room service is stunning. Recommend this hotel for sure.
from Sydney, Australia
Submitted on 17-08-2016
Let me start off by saying I am a frequent business traveller and not known for over the top good reviews. If I give a good review, the hotel has earned it and this one has. The Pullman in Auckland is wonderful. I was here for a business trip and unfortunately had a minor cardiac incident on the plane which necessitated staying in the hospital for the first two nights. The staff were wonderful about holding my room for me and when I checked in they immediately knew who I was and what had hap... Read more
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